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ClaimOmni-Channel Contact Center
TenPoint Complete is a contact center based in Plain City (Columbus) Ohio. Our goal is to help organizations succeed by offering omni-channel support services. We are also a government provider of customer and employee satisfaction measurement under a MAS contract with GSA.
Our Services Include (but are not limited to) :
✔️Omni-Channel Contact Center
✔️ FAQ / Knowledge Base Administration
✔️ Market Research & Intelligence
✔️ CSI / NPS Surveys
✔️Lead Generation
✔️List Fulfillment
✔️Customer Journey Mapping (NPS Certified)
✔️Cloud-based Portal and Community Development
✔️Custom App Development
✔️Customer Satisfaction Measurement
✔️Employee Satisfaction Surveys
✔️Inbound Order Processing
✔️Help Desk / Support
✔️Follow-up on Lost Customers
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
10 - 49
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Locations
Plain City, OH
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Year founded
Founded 1993
1 Locations
- Plain City , OH
Service Lines
- Market Research
- 25%
Select Focus Area
- Customer Service Outsourcing
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- Market Research Focus
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- Market Analysis
- 50%
- Market Research Data Analysis
- 50%
Industries
No Industries have been added yet…
Clients
No Clients have been added yet…
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