Top Call Center Services & Voice Services in Indiana
1 Leaders 15 Contenders
36 Companies
List of the Top Indiana Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves IndianaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 66 projectsSalesRoads is an outbound call center and telemarketing firm that offers services in lead generation, sales pipeline development, and customer engagement. With a focus on strategic outreach, their clients report high satisfaction, highlighting their responsiveness and organization. Approximately 90% of reviews praise their effectiveness in driving results and adapting strategies, although some note room for improvement in onboarding processes.
28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read moreWas this helpful?
Industry Experience
SalesRoads has demonstrated expertise across various industries, including Media, Information Technology, Manufacturing, Financial Services, and Real Estate. Feedback highlights their strengths in lead generation and appointment setting, with clients noting significant increases in qualified leads and sales. The overall sentiment reflects high satisfaction, particularly in their adaptability, communication, and responsiveness, making them a strong fit for B2B companies seeking growth in these sectors.
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Advertising & marketing Manufacturing Real estate Financial services Design Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Information technology Software Legal HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesRoads has generally received positive feedback regarding their overall cost and value for money. Clients appreciated the reasonable pricing, describing it as a 'good value for cost' and noting that they achieved a strong return on investment, with some reporting 3X appointment volume. One client mentioned spending around $50,000 for effective lead generation, while another highlighted the value of $200,000 in revenue generated from their services. Overall, clients felt that SalesRoads delivered more than they expected for the investment made.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves IndianaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Communicative
Clients consistently praised Hugo Inc. for its exceptional communication and responsiveness. One client highlighted their 'proactive approach to communication' and 'flexibility' in addressing needs, emphasizing timely updates and transparent progress tracking. Another noted the 'effortless' communication through various channels, which facilitated coordination and feedback. Overall, the sentiment regarding Hugo's communicative nature is overwhelmingly positive, with clients appreciating their commitment to collaboration and their ability to meet and exceed expectations.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves IndianaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Collaborative
Clients commend Helpware for their collaborative approach, highlighting effective communication and proactive engagement. One CEO noted that Helpware's management provided clear weekly updates and exceeded quality targets, fostering a sense of partnership. Similarly, a marketing director emphasized feeling like their team was the only client, appreciating daily reports and a highly collaborative relationship. Overall, the sentiment reflects a strong appreciation for Helpware's commitment to collaboration and support throughout projects.-
Staff Aug & Back Office Outsourcing for Cybersecurity Co
5.0 May 13, 2025All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative. The people that work there, across all levels, care so much that I knew they would not let my program fail; and moreover, lean in to give me the best possible outcomes.
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Inbound, Outbound, & Back Office for Pain Management Practice
5.0 Oct 18, 2018I can’t praise them enough. We feel like we’re their only client. The Helpware team provides daily reports for each department through Google Docs and e-mails, but we use a communication software as well. It’s a highly collaborative partnership. I feel like we’re one team.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Helpware CX for offering exceptional value for money, noting their competitive pricing and high-quality services. One client highlighted choosing Helpware due to its alignment with budget constraints while providing good value. Another remarked on Helpware's efficiency, stating it significantly reduced costs while enhancing service quality. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness and value derived from their partnership with Helpware.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves IndianaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Well-organized projects
Clients have consistently praised Select VoiceCom for their well-organized project management. One client noted the team was 'extremely well organized and communicative,' with a prompt response time of within 24 hours. They appreciated the company's openness to suggestions, emphasizing a collaborative approach that facilitated project success. Overall, the sentiment reflects a strong satisfaction with the structured and efficient handling of projects, contributing positively to client outcomes.-
Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Carmel, IN
Services provided
85% Sales Outsourcing15% Email MarketingSee all 11 projectsAcquirent is a company specializing in Contact Center Services, providing both inbound and outbound call handling, telemarketing, and customer support services. Reviews highlight their strong communication skills and effective project management, with 100% satisfaction in several engagements. Clients consistently commend their adaptability and strategic data use, enhancing connectivity and sales outcomes. Notably, 80% of reviewers emphasize their excellent communication and project management abilities.
Reviews mention Understands their clients' needs
Acquirent demonstrates a strong understanding of client needs, as highlighted by feedback from multiple clients. One client noted their customer-centric approach and flexibility in addressing specific goals, which resulted in a multimillion-dollar opportunity funnel. Another client emphasized Acquirent's ability to engage genuinely with customers, providing valuable insights into client interests. Overall, testimonials reflect a sentiment of satisfaction with Acquirent's capability to grasp and fulfill client requirements effectively.-
Lead Generation Campaign for Consumer Products Company
5.0 May 6, 2022Acquirent’s strong points were that they were very customer-centric and flexible in delivering to our needs. They truly wanted to understand our goals and how they could work with us to get the best results.
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Call Center Services for Educational Platform
5.0 May 2, 2022Additionally, their representatives were more than capable of having genuine conversations with customers and new leads — not everyone has that skill. This skill made them very capable of providing us with our client’s interests and experience. They also were extremely thorough in providing us with context information that they had collected during those calls, demonstrating that they had done their homework before passing along that information.
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4 of 6 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Consulting Services Company
5.0 — A dental consulting services company has hired Acquirent to provide call center services and connect with their leads. They match the client’s voice and feel to convey their message to potential Read moreWas this helpful?
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See All Locations (3)Carmel, IN
11555 North Meridian Street
Carmel, IN 4603276 - 100
866-925-4904
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$50,000+Undisclosed50 - 249Indianapolis, IN
Services provided
35% Call Center Services35% IT Managed Services20% Customer Service Outsourcing +2 services5% Staffing5% Warehousing & DistributionNetfor, Inc. Is a call center company. They were launched in 1995 and focus on Call Center Services and IT managed services.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves IndianaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves IndianaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 67 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, A-SALES AB has received positive feedback for their effective lead generation and appointment-setting services, notably increasing appointment generation by up to 300%. Clients praised their communication and timely delivery, with one noting a 150% improvement in prospect calls. However, some communication gaps between teams were mentioned as areas for improvement. Overall, clients expressed satisfaction with the team's professionalism, value for cost, and alignment with their company values.Was this helpful?
16 of 16 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has garnered positive feedback across various industries including Financial Services, IT, Business Services, Healthcare, Education, and Marketing. Clients commend their expertise in lead generation, appointment setting, and market research, reporting an increase in qualified sales meetings and improved sales pipelines. The overall sentiment is favorable, highlighting their effective communication, responsiveness, and ability to adapt to specific industry needs. A-SALES AB is well-suited for clients seeking to enhance their outreach strategies and build robust sales pipelines across diverse sectors.
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Manufacturing Advertising & marketing Software Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Business services Information technologyWas this helpful?
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$1,000+Undisclosed1,000 - 9,999Serves IndianaServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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$1,000+< $25 / hr50 - 249South Bend, IN
Services provided
25% Call Center Services50% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)Back Office Outsourcing company Astron EHS was launched in 2012. The midsize team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Carmel, IN
Services provided
25% Call Center Services75% Customer Service OutsourcingTSD Global, a Customer Service Outsourcing company, is located in Carmel, Indiana. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
Services provided
100% Call Center ServicesEstablished in 2017, Traci's Business Services LLC is a call center company. The team focuses on Call Center Services.
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UndisclosedUndisclosed10 - 49McCordsville, IN
Services provided
50% Call Center Services30% Back Office Outsourcing20% Sales OutsourcingSimple Solutions CC, LLC is a phone answering service. They provide Call Center Services and Back Office Outsourcing and are headquartered in McCordsville, Indiana.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Business Consulting30% Sales Outsourcing25% Back Office Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Neighborhood Locksmith was launched in 1999. The small team provides Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFather Son Locksmith Shop, a Business Consulting company, is located in Indianapolis, Indiana. Established in 1996, the team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLaunched in 1982, Expert Locksmith Services is a Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Gary, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFounded in 2002, City Locksmith Shop is a Business Consulting company. The company specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Bloomington, IN
Services provided
65% Call Center Services35% Customer Service OutsourcingCallNet Call Center Services, a small telephone answering service, is headquartered in Bloomington, Indiana. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBaldwin Locksmith Store is a Business Consulting company. Their team is in Indianapolis, Indiana. The agency offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpress Locksmith Store is a Business Consulting company. They focus on Business Consulting and Back Office Outsourcing and were launched in 1976. The firm is headquartered in Indianapolis, Indiana.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCentral Locksmith Store is a Business Consulting company. Launched in 1987, the company is headquartered in Indianapolis, Indiana. Their team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock & Locksmith Tech is a Business Consulting company launched in 1995. The small team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAqua Locksmith Store is a small Indianapolis, Indiana-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Gary, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSecurity Locksmith Services is a Business Consulting company. The firm is in Gary, Indiana. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
25% Back Office Outsourcing25% Business Consulting25% Commercial Brokerage Services +1 service25% Sales OutsourcingLaunched in 1977, Central Lock Key Store is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLiberty Locksmith Store, a Business Consulting company, was launched in 1975. The firm offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
20% Back Office Outsourcing20% Sales Outsourcing15% Building Security Services +3 services15% Business Consulting15% Commercial Development15% Commercial Property ManagementElite Locksmith Services is a Back Office Outsourcing company. In Indianapolis, Indiana, their team specializes in Back Office Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Carmel, IN
Services provided
35% Back Office Outsourcing30% Business Consulting20% Commercial Brokerage Services +1 service15% Sales OutsourcingLaunched in 1978, Advanced Locksmith Service is a Back Office Outsourcing company. Their team provides Back Office Outsourcing and Business Consulting.
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$1,000+< $25 / hr250 - 999Indianapolis, IN
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionSee all 1 projectsGroupOne is a service provider specializing in Contact Center and Customer Support Services, particularly in medical billing. Feedback indicates that 75% of the workload is alleviated for clients, saving 20 man-hours monthly. While users find the service easy to utilize, there is room for improvement in reporting capabilities.
Read 1 Review0 of 1 Call Center Services reviews are 5 stars$10,000,000 + avg. project costWas this helpful?
Industry Experience
GroupOne has demonstrated expertise primarily in the medical billing sector, providing substantial time and cost savings for clients. Feedback highlights their effectiveness in streamlining back office operations, allowing internal staff to focus on core tasks. Clients appreciate their ease of use and timely service delivery, though there is room for improvement in reporting capabilities. Overall, GroupOne is well-suited for healthcare-related projects, offering impactful solutions that enhance operational efficiency.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive GroupOne as offering good value for money, particularly in terms of time savings and efficiency. One client noted that their involvement allowed the company to save 20 man-hours monthly, demonstrating a tangible benefit. The pricing structure is described as a long-term deal, indicating stability. However, feedback suggests that improvements could be made in their reporting services to enhance overall value.Was this helpful?
See All Locations (4)Indianapolis, IN
8275 Allison Pointe Trail Suite #110
Indianapolis, IN 4625010 - 15
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Undisclosed$100 - $149 / hr50 - 249Indianapolis, IN
Services provided
15% Call Center Services30% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Managed Services15% IT Strategy ConsultingSee all 3 projectsOTAVA® is a comprehensive IT solutions provider offering services in infrastructure management, cloud solutions, and IT support. The company is widely praised for its responsive service and ability to integrate seamlessly with clients' IT operations, with 100% of reviewers highlighting their effective problem-solving and support capabilities. Some growth-related challenges were noted, but overall, clients express high satisfaction with the personalized attention and reliability provided by OTAVA®.
Reviews mention Great project management
Clients consistently commend NewCloud Networks for their exceptional project management capabilities. One client highlighted their robust support throughout the project lifecycle, noting, 'They held our hand when we needed them and answered all our questions.' Another emphasized their flexibility, stating, 'Whenever we noticed an inadequacy, we could make changes.' Overall, the sentiment reflects a strong appreciation for their attentive and reliable management, contributing significantly to successful project outcomes.-
Data Center Migration & Hosting for Construction Company
5.0 Mar 26, 2019They perform very well, and they gave us everything we needed. They supported us through the full lifecycle of the project, and we always felt secure with them. We had someone at the helm around the clock. They held our hand when we needed them, and answered all our questions.
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Industry Experience
OTAVA® has effectively supported diverse industries such as healthcare, food service, and construction. Clients commend their expertise in managing IT infrastructure, ensuring system stability, and providing responsive support. The nonprofit sector highlighted the provider's role in maintaining operational continuity, while the construction industry appreciated their capacity for scalable solutions. Overall sentiment indicates a strong trust in OTAVA® for reliable IT services, particularly in environments requiring consistent uptime and tailored technological solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OTAVA® as offering substantial value for money, with several reviews highlighting that the company's services are a significant investment but yield critical operational support. One client noted, "They’re our second highest expenditure every month," yet emphasized the importance of their role in maintaining stability and security. Another remarked on the ease of integration and responsiveness, stating, "It’s truly like a plug and play process." Overall, clients appreciate the quality of service relative to the costs incurred.Was this helpful?
See All Locations (4)Indianapolis, IN
505 West Merrill Street
Indianapolis, IN 4622516 - 20
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UndisclosedUndisclosed2 - 9Zionsville, IN
Services provided
40% Marketing Strategy30% Business Consulting30% Sales OutsourcingMEMO Marketing Group, a Marketing Strategy company, is in Zionsville, Indiana. The team provides Marketing Strategy and Business Consulting.
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$1,000+< $25 / hr250 - 999Indianapolis, IN
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% StaffingVirtual Value LLC is a midsize Indianapolis, Indiana-based call center. The team specializes in Call Center Services and Back Office Outsourcing.
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Undisclosed$50 - $99 / hrFreelancerPlainfield, IN
Services provided
45% Call Center Services30% AI Agents15% AI Consulting +1 service10% CRM Consulting and SICallPilot Automation, a call center service, focus on Call Center Services and AI Agents. They were launched in 2025.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
18% Call Center Services50% Business Consulting20% Accounting +1 service12% Customer Service OutsourcingBusiness Consulting company Engaging Solutions, LLC was launched in 2005. The team offers Business Consulting and Accounting and is in Indianapolis, Indiana.
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UndisclosedUndisclosed10 - 49Jeffersonville, IN
Services provided
100% Call Center ServicesUnique Dental Scheduling is a small call center company established in 2013. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Lafayette, IN
Services provided
100% Call Center ServicesAqua-Water Virtual Solutions LLC is an answering service company. They are in Lafayette, Indiana and have small team of experts. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
Services provided
20% Branding20% Graphic Design20% Marketing Strategy +3 services20% Sales Outsourcing10% Content Marketing10% Content Writing ServicesRiveting Co is a branding company. They are based in Indianapolis, Indiana and have small team. Their services include Branding and Marketing Strategy.
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UndisclosedUndisclosed50 - 249Newburgh, IN
Services provided
10% Advertising10% E-Commerce Development10% Email Marketing +7 services10% Marketing Strategy10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Unified Communications Consulting & SI10% Web DesignEstablished in 2016, VIV is a midsize Advertising company located in Newburgh, Indiana. Their team provides Advertising and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
Services provided
10% Call Center Services15% Content Marketing15% Email Marketing +4 services15% Graphic Design15% Search Engine Optimization15% Social Media Marketing15% Web DevelopmentTaking Charge Inc is a social media marketing agency. The team is headquartered in Indianapolis, Indiana, and their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed1,000 - 9,999Connersville, IN
Services provided
30% Call Center Services25% IT Managed Services25% Market Research +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.Was this helpful?
See All Locations (10)Connersville, IN
531 N Central Ave
Connersville, IN 47331101 - 150
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$1,000+< $25 / hr50 - 249Avon, IN
Services provided
25% Call Center Services25% Customer Service Outsourcing25% Insurance Services & Brokers +1 service25% TranscriptionHealth Billing Service is a midsize call center. Established in 2025, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Muncie, IN
Services provided
20% Market Research20% Sales Outsourcing20% Social Media Marketing +4 services10% Advertising10% Event Management10% Event Marketing10% Public RelationsCircle Three Branding is a Market Research company. In Muncie, Indiana, the firm was established in 2017. Their team specializes in Market Research and Social Media Marketing.
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UndisclosedUndisclosedFreelancerPlainfield, IN
Services provided
25% Content Marketing25% Content Writing Services25% Sales Outsourcing +1 service25% Search Engine OptimizationFounded in 2014, JMA Communications, a small Content Marketing company, is in Plainfield, Indiana. Their team focuses on Content Marketing and Search Engine Optimization.
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