Top BPO Companies in South Africa
83 Companies
List of the Top South Africa BPO Services
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$5,000+Undisclosed10 - 49Services provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Undisclosed$50 - $99 / hr10 - 49Randburg, South Africa
Services provided
50% Business Consulting25% Document Digitization & Management15% AI Consulting +1 service10% Marketing StrategyTactical Decisions is a Business Consulting company. The Randburg, South Africa-based team specializes in Business Consulting and Document Digitization & Management.
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Undisclosed< $25 / hr2 - 9Johannesburg South, South Africa
Services provided
12% Customer Service Outsourcing8% Call Center Services8% Content Writing Services +9 services8% DevOps Managed Services8% Email Marketing8% HR Outsourcing8% IT Managed Services8% Low/No Code Development8% Sales Outsourcing8% Social Media Marketing8% Staffing8% Web DevelopmentLucid Remote, a Customer Service Outsourcing company, specialize in Customer Service Outsourcing and Social Media Marketing. They were founded in 2023.
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UndisclosedUndisclosed250 - 999Umhlanga, South Africa
Services provided
25% Call Center Services25% Funding & Investment25% Recruitment Process Outsourcing +1 service25% Robotics Process AutomationOutworx Contact Centre is an Umhlanga, South Africa-based answering service. Their services include Call Center Services and Robotics Process Automation.
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$5,000+$100 - $149 / hr2 - 9Boksburg, South Africa
Services provided
25% Back Office Outsourcing25% Business Consulting25% Business Continuity Management +1 service25% Corporate Training & CoachingMedek Consulting, a Business Consulting company, is located in Boksburg, South Africa. Founded in 2015, the team specializes in Business Consulting and Corporate Training & Coaching.
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$5,000+$50 - $99 / hr50 - 249Cape Town, South Africa
Services provided
15% Mobile App Development10% API Development10% Application Management & Support +7 services10% Business Consulting10% Custom Software Development10% Customer Service Outsourcing10% Low/No Code Development10% UX/UI Design10% Web Development5% Product MarketingHeadquartered in Cape Town, South Africa, Byte Orbit is a midsize software development firm. Their services include Custom Software Development and Web Development.
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Undisclosed$50 - $99 / hr2 - 9Johannesburg, South Africa
Services provided
20% Sales Outsourcing20% Search Engine Optimization20% Social Media Marketing +2 services20% Web Design20% Web DevelopmentZukhanye Creative Consulting pty Ltd is a social media marketing agency. Established in 2020, the company provides Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Sandton, South Africa
Services provided
20% AI Consulting20% AI Development20% Branding +2 services20% Customer Service Outsourcing20% IT Managed ServicesLiquid Mash is a branding firm. The firm is in Sandton, South Africa. Their team focuses on Branding and IT managed services.
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Undisclosed$100 - $149 / hr2 - 9Boksburg, South Africa
Services provided
20% Business Consulting20% Marketing Strategy15% Event Management +3 services15% Financial Advising & Planning15% HR Consulting15% Sales OutsourcingNXT Consultancy is a Marketing Strategy company launched in 2013. The small team focuses on Marketing Strategy and Business Consulting.
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$50,000+$25 - $49 / hr2 - 9Cape Town, South Africa
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Managed Services20% IT Strategy ConsultingBased in Cape Town, South Africa, Kwik Support (Pty) Ltd is an IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Durban, South Africa
Services provided
20% Application Management & Support20% Call Center Services20% Conversion Optimization +2 services20% Insurance Services & Brokers20% Sales OutsourcingTalksure is a Conversion Optimization company. Launched in 2010, the firm specializes in Conversion Optimization and Application Management & Support.
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$1,000+$100 - $149 / hr10 - 49Cape Town, South Africa
Services provided
40% Accounting30% Business Consulting10% Compliance Consulting +2 services10% Document Digitization & Management10% IT Strategy ConsultingFounded in 2018, Dyantyi Chartered Business Accountants, a small Accounting company, is based in Cape Town, South Africa. Their team provides Accounting and Business Consulting.
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$1,000+$25 - $49 / hr10 - 49Louis Trichardt, South Africa
Services provided
15% Custom Software Development15% Cybersecurity15% IT Managed Services +4 services15% IT Strategy Consulting15% Web Design15% Web Development10% Call Center ServicesSoftware development company IT GUY was established in 2008. Based in Louis Trichardt, South Africa, the team provides Custom Software Development and IT managed services.
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Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Services provided
75% Call Center Services15% Sales Outsourcing10% Customer Service OutsourcingLaunched in 2005, Boomerang Marketing Solutions is an answering service company. Their team specializes in Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Midrand, South Africa
Services provided
35% Call Center Services35% IT Strategy Consulting30% Cloud Consulting & SILaunched in 2018, illation is an IT strategy consulting company. Located in Midrand, South Africa, the team specializes in IT strategy consulting and Call Center Services.
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$50,000+$200 - $300 / hr10,000+Gqeberha, South Africa
Services provided
100% Back Office OutsourcingISON Xperiences Ltd. Is a Back Office Outsourcing company. Headquartered in Dubai, United Arab Emirates and Mount Edgecombe, South Africa, the team offers Back Office Outsourcing.
Read moreSee All Locations (18)Gqeberha, South Africa
63 Worroker Street, Newton Park, Gqeberha, 6055
Gqeberha, South Africa 6055401 - 500
0310040700
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UndisclosedUndisclosed2 - 9Johannesburg, South Africa
Services provided
50% Accounting20% Call Center Services10% Back Office Outsourcing +2 services10% HR Consulting10% HR OutsourcingBased in Johannesburg, South Africa, Skytrax Accounting is an Accounting company. The team specializes in Accounting and Call Center Services.
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UndisclosedUndisclosed10 - 49Midrand, South Africa
Services provided
25% Back Office Outsourcing25% Business Consulting25% IT Staff Augmentation +1 service25% IT Strategy ConsultingRefresh Networks is an IT strategy consulting company. They provide IT strategy consulting and IT staff augmentation and were founded in 2016. The agency is in Midrand, South Africa.
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$25,000+< $25 / hr2 - 9Cape Town, South Africa
Services provided
25% Business Consulting25% Call Center Services25% Customer Service Outsourcing +1 service25% Recruitment Process OutsourcingIn Cape Town, South Africa, Johnson3 Global Consulting is a Business Consulting company. The team provides Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Sandton, South Africa
Services provided
20% Branding20% Email Marketing20% SMS Marketing +2 services20% Sales Outsourcing20% Social Media MarketingInspiril Marketing Solutions (IMS) is a branding firm. The Sandton, South Africa-based agency was established in 2017. Their team offers Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Gqeberha, South Africa
Services provided
50% Call Center Services25% Sales Outsourcing25% TranslationMutual Financial Analysts (MFA), a small call center service, is located in Gqeberha, South Africa. The team offers Call Center Services and Translation.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
60% Accounting20% Call Center Services20% Corporate Training & CoachingBeyond Admin is a small Cape Town, South Africa-based Accounting company. The team offers Accounting and Call Center Services.
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UndisclosedUndisclosed2 - 9Pretoria, South Africa
Services provided
20% Sales Outsourcing20% Search Engine Optimization20% Social Media Marketing +3 services20% Web Development10% Content Marketing10% Pay Per ClickLaunched in 2014, We Do Digital is a small social media marketing firm in Pretoria, South Africa. Their team provides Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Westville, South Africa
Services provided
20% Back Office Outsourcing20% Corporate Photography20% UX/UI Design +2 services20% Video Production20% Web DevelopmentAJ Digital Agency, a small user experience design agency, is located in Westville, South Africa. Their services include UX/UI Design and Video Production.
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UndisclosedUndisclosed10 - 49Alberton, South Africa
Services provided
25% Customer Service Outsourcing25% Email Marketing25% SMS Marketing +1 service25% Sales OutsourcingBizam-sa is a small Email Marketing company located in Alberton, South Africa. Their services include Email Marketing and Customer Service Outsourcing.
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$1,000+$100 - $149 / hr2 - 9Cape Town, South Africa
Services provided
70% BI & Big Data Consulting & SI30% Sales OutsourcingBig data analytics company The Bigger Byte is based in Cape Town, South Africa. They offer BI & big data consulting & SI and Sales Outsourcing and were founded in 2025.
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UndisclosedUndisclosed2 - 9Centurion, South Africa
Services provided
15% Graphic Design15% Pay Per Click15% Sales Outsourcing +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Design10% Content MarketingBizznet Marketing Solutions, a social media marketing company, was launched in 2021. The small team offers Social Media Marketing and Search Engine Optimization.
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$1,000+$50 - $99 / hr2 - 9Roodepoort, South Africa
Services provided
20% Business Consulting20% Business Continuity Management20% Corporate Travel Management +2 services20% Customer Service Outsourcing20% Procurement SupportLocated in Roodepoort, South Africa, Tide Shores Concierge Services is a small Business Consulting company. Their services include Business Consulting and Procurement Support.
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UndisclosedUndisclosed10,000+Cape Town, South Africa
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Cape Town, South Africa
18 Main Road, Corner Proteao & Main Road, Claremont, Cape Town
Cape Town, South Africa 7708More than 5k
+27 21 003 1851
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
20% Web Design15% Content Marketing15% Email Marketing +4 services15% Search Engine Optimization15% Social Media Marketing10% SMS Marketing10% Sales OutsourcingKupa Creative Group is a small Cape Town, South Africa-based web design agency. The team focuses on Web Design and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
10% Advertising10% Branding10% Content Marketing +7 services10% Media Planning & Buying10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DevelopmentDUO Marketing + Communications is an Advertising company. They are located in Cape Town, South Africa, and their services include Advertising and Branding.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
20% Content Marketing20% Social Media Marketing10% Accounting +5 services10% Back Office Outsourcing10% Email Marketing10% Event Marketing10% Graphic Design10% Web DesignSocial media marketing agency The Virtual Studio SA was founded in 2019. Headquartered in Cape Town, South Africa, the team offers Social Media Marketing and Content Marketing.
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$1,000+< $25 / hr1,000 - 9,999Cape Town, South Africa
Services provided
10% Accounting10% Back Office Outsourcing10% Call Center Services +7 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingSee all 12 projectsSourcefit is a comprehensive outsourcing solutions provider that specializes in recruitment, office space provision, and various backend services including HR, IT, and accounting. Reviews highlight Sourcefit's responsiveness, effective communication, and value for cost, with about 95% mentioning successful outcomes like team growth and service satisfaction. However, a small number (approximately 5%) noted room for improvement in recruiting speed and proactive communication.
2 of 5 reviews are 5 stars$200,000 – $999,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of Sourcefit indicate a generally positive sentiment among clients, highlighting their effective project management and strong communication skills. Clients praised their ability to meet staffing needs promptly, achieving 100% staffing within 60 days and maintaining high quality standards. However, some noted occasional delays in recruitment and the need for improved training for certain recruiters. Overall, Sourcefit is recognized for their responsiveness, value for cost, and alignment with client company cultures.Was this helpful?
Industry Experience
Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.
Read All ReviewsSelect Industry to see insights
Medical Logistics & Supply Chain Software Information technology Construction Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.Was this helpful?
More responsive than most other service providers
Get in TouchSourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Sandton, South Africa
Services provided
45% Back Office Outsourcing25% Transcription10% Call Center Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Sandton, South Africa
1st Floor, West Wing, Office 1-9, Norwich Place, 2 Norwich Close, Sandown 2146, Sandton,
Sandton, South Africa 203127.10.591.2272
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Ability to Deliver considers three criteria:
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List of the Top 7 South Africa BPO Services
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$10,000+< $25 / hr50 - 249Durban, South Africa
Ability to deliver
28.2/40.016/20 Reviews7.1/10 Clients & Experience5.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed50 - 249Sandton, South Africa
Ability to deliver
24.3/40.017.4/20 Reviews1/10 Clients & Experience5.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Cape Town, South Africa
Ability to deliver
24/40.016.2/20 Reviews2.6/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Ability to deliver
23/40.016.4/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
25/40.016.4/20 Reviews3.6/10 Clients & Experience5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$50 - $99 / hr10 - 49Cape Town, South Africa
Ability to deliver
27.5/40.015.8/20 Reviews6.8/10 Clients & Experience4.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Ability to deliver
15.5/40.00/20 Reviews8.9/10 Clients & Experience6.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$100 - $149 / hr2 - 9Randburg, South Africa
Ability to deliver
25/40.016/20 Reviews3.6/10 Clients & Experience5.4/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Cape Town, South Africa
Ability to deliver
24.7/40.014.6/20 Reviews4.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed10,000+Umhlanga, South Africa
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Manchester, England
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Durban, South Africa
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Durban, South Africa
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999uMhlanga, South Africa
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10,000+Durban, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
UndisclosedUndisclosed250 - 999Cape Town, South Africa
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Randburg, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Cape Town, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Mount Edgecombe, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Mount Edgecombe, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Sandton, South Africa
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
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