Top BPO Companies in South Africa

Ratings Updated: February 16, 2025

Featured

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Hugo

5.0 25 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves South Africa

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Data Annotation Services +2 services

10% Call Center Services

10% Content Moderation Services

Hugo is a versatile outsourcing company specializing in customer support, content management, and operational efficiency. Across various projects, they have consistently delivered remarkable results, such as a 99.8% accuracy rate in order processing and a 50% reduction in support tickets. Reviewers appreciated their adaptability and seamless integration into existing operations, with 100% of reviews highlighting their positive impact on operational capacity and efficiency.

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Reviews mention Exceeds expectations

Clients have consistently reported that Hugo exceeds expectations in their project delivery and customer support services. One client highlighted a 30% increase in website traffic and exceptional responsiveness, while another praised Hugo for significantly reducing response times and providing multilingual support. Their commitment to timely deliveries and a personalized approach to client needs were also commended, showcasing Hugo's dedication to excellence and adaptability in fulfilling project requirements.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.

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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.

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1 of 1 Transcription reviews are 5 stars

$200,000 – $999,999 avg. project cost

Transcription PROJECT HIGHLIGHT

Scaling & QA Services for Media Company

5.0 — A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA Read more

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France (1)

Kenya (3)

Netherlands (1)

United Arab Emirates (1)

United States (8)

England (1)

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Growth Hub

4.9 14 reviews

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Premier Verified

Undisclosed

< $25 / hr

50 - 249

Randburg, South Africa

Services provided

60% Back Office Outsourcing

25% AI Development

15% Data Annotation Services

Growth Hub is a dynamic company specializing in data management and lead generation services. They are highly regarded for their efficiency, responsiveness, and ability to align with client values and goals. They consistently receive positive feedback, with reviews highlighting their quality, accuracy, and effective project management, resulting in successful outcomes for clients across diverse industries.

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Reviews mention Proactive

Clients consistently highlight Growth Hub's proactive approach in their engagements. One reviewer noted, "Donne is incredibly proactive, helpful and efficient," emphasizing the team's responsiveness and attention to detail. Another client remarked on Growth Hub's ability to not only meet requests but also provide valuable advice for efficiency, stating, "They’re very proactive and dialed into our needs." Overall, the sentiment reflects a strong appreciation for Growth Hub's initiative and dedication to client success.

Customer Service Outsourcing for Hospitality & Leisure Co

5.0 Aug 15, 2023

Yes - Donne is incredibly proactive, helpful and efficient. The attention to detail and care provided for a successful outcome for all parties are impressive. No areas for improvement were noted.

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Data Entry & BPO Services for Global Investment Firm

5.0 Dec 21, 2021

The competency of Growth Hub’s upper- and mid-level management is amazing. They’re dialed into our needs and very proactive. They’re not just doing what I request, Growth Hub also provides advice on how we can be more efficient and accurate in our partnership.

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1 of 1 Email Marketing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Email Marketing PROJECT HIGHLIGHT

Lead Generation for Technology Company

5.0 — Growth Hub provided lead generation services for a technology company. The team was responsible for booking meetings with prospects within the client's ICP and building prospect data. Read more

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Singapore (1)

United States (3)

England (7)

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Cape Town, South Africa

Services provided

45% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +2 services

10% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a customer support and outsourcing agency offering tailored services such as 24/7 support, lead qualification, data monitoring, and PEO services. They have consistently received positive feedback, with themes highlighting their project management, adaptability, and strong company culture. Approximately 90% of reviewers emphasize their responsiveness and ability to meet deadlines, while 80% praise their employee-focused environment and commitment to customization. Areas for improvement include speeding up non-English agent recruitment and providing more proactive feedback.

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Reviews mention Proactive

Client feedback highlights Boldr.'s proactive approach to communication and problem-solving as a key strength. The Customer Happiness Team Lead of Tractive noted that Boldr. consistently delivers items on time and adapts strategies to meet evolving needs. Their commitment to continuous improvement and ability to anticipate changes in the customer support landscape were particularly impressive, setting them apart from other providers. Overall, the sentiment regarding Boldr.'s proactivity is highly positive.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.

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3 of 4 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

BPO, EOR & Customer Service Outsourcing for Online Platform

5.0 — Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. Read more

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Austria (1)

Canada (1)

United States (6)

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Sourcefit

5.0 4 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Cape Town, South Africa

Services provided

10% Accounting

10% Back Office Outsourcing

10% Call Center Services +7 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Sourcefit is a business process outsourcing (BPO) company specializing in call center management, HR functions, and QA testing services. Reviews suggest a 75% satisfaction rate, highlighting their competitive pricing, strong customer service, and responsiveness. However, some reviews indicate room for improvement in productivity contributions and communication of changes. Overall, Sourcefit is valued for its cost-effectiveness and dedication to meeting client needs.

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Reviews mention Proactive

Clients consistently highlight Sourcefit's proactive approach, emphasizing their account executives' commitment to managing requests and providing real-time updates. One client noted the management team's proactive nature in offering valuable suggestions and insights, which contributed to effective team management. Overall, the sentiment regarding Sourcefit's proactivity is highly positive, with clients expressing satisfaction in their responsiveness and engagement throughout the project.

Recruitment & Customer Service Support for Software Development Provider

5.0 Mar 6, 2024

They assigned us an account executive who in charge of managing the request and provide real time status. Beside, all management members are very proactive in providing suggestions and sharing their observation and finding.

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2 of 2 Staffing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Staffing PROJECT HIGHLIGHT

Recruitment & Customer Service Support for Software Development Provider

5.0 — Sourcefit provides ongoing recruitment and customer service support for a software development provider. They're also responsible for back office and on-site support. Read more

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Malta (1)

Singapore (1)

England (1)

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Ec3

4.8 5 reviews

$10,000+

< $25 / hr

50 - 249

Durban, South Africa

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

5% Direct Marketing

5% Social Media Marketing

Ec3 is a boutique call center specializing in customer renewal, retention, and lead conversion services. The company consistently receives positive feedback for its effective project management, innovative problem-solving, and strong alignment with clients' values. Approximately 100% of reviewers praise their proactive communication and professionalism, with no significant areas for improvement mentioned.

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Reviews mention Exceeds expectations

Ec3 consistently exceeded expectations in their project with Atlas Finance, delivering results ahead of schedule and demonstrating a strong commitment to client objectives. The Executive Head of Marketing noted their impressive 'can-do attitude' and innovative problem-solving approach, highlighting the seamless integration of systems and effective communication. The client reported successful conversion rates and appreciated the entire team's dedication and professionalism, stating there were no areas for improvement.

Call Center Services for Credit Card Provider

5.0 Nov 29, 2024

EC3 have gone over and above what is required in terms of supporting our objectives. They exceeded our expectations and always delivered ahead of time. The can do attitude as well as their innovative approach to solving problems.

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1 of 1 Direct Marketing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Direct Marketing PROJECT HIGHLIGHT

Digital Marketing & Call Center Services for Energy Company

5.0 — Ec3 was hired by an energy company to contact a database to position their services. They were tasked with onboarding customers into the client's service and recruit and manage agents to execute Read more

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Andorra (1)

Australia (1)

South Africa (3)

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VA Connect

5.0 5 reviews

Undisclosed

Undisclosed

50 - 249

Sandton, South Africa

Services provided

50% Back Office Outsourcing

50% Call Center Services

VA Connect is a staffing and virtual assistance company specializing in recruitment, administrative support, and project management services. Their reviews highlight a strong capability to find skilled employees, with 100% of reviewers noting efficient communication and the ability to meet project deadlines. The company is praised for aligning with clients' values and providing excellent customer rapport.

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Reviews mention Unique expertise

The feedback regarding VA Connect's unique expertise is overwhelmingly positive, highlighting their exceptional ability to identify and integrate highly skilled personnel. Clients have praised the team's effectiveness in recruitment, noting, "Karen and her team's ability to find fantastic people and skills" as particularly impressive. The successful onboarding and regular check-ins contributed to a seamless experience, with all project milestones met. Overall, clients appreciate VA Connect's specialized knowledge and commitment to delivering quality outcomes.

Recruiting Services for Software & Digital Marketing Company

5.0 Jul 17, 2024

Karen and her team's ability to find fantastic people and skills was most impressive. VA Connect helped us integrate the new members and checked in regularly to confirm satisfaction. Their expertise in ensuring a pleasant experience was evident throughout the project.

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2 of 2 Back Office Outsourcing reviews are 5 stars

2 new reviews for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Tech Advisory & Development Firm

5.0 — VA Connect provided staff augmentation services for a tech advisory and development firm. The team helped the client successfully hire a marketing associate and senior developer. Read more

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MANGO5

5.0 2 reviews

Undisclosed

Undisclosed

250 - 999

Cape Town, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

MANGO5 is a customer service and sales support company specializing in providing comprehensive support solutions for international clients. Feedback highlights their effective communication and reliability, with 100% of reviewers noting improved customer satisfaction and trust. Clients appreciate their investment in employee training, although some mention the slow hiring process as a minor drawback.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Online insurance Company

5.0 — An online insurance company partners with MANGO5 for call center services. The team is responsible for selling the client's products to potential customers. Read more

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ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

40% Sales Outsourcing

30% Customer Service Outsourcing

20% Call Center Services +1 service

10% Back Office Outsourcing

ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for E-Commerce Company

5.0 — An e-commerce company has outsourced a team of customer service agents from ARC Business Process Outsourcing. The responsibilities include interactions via Webform, emails, live chat, social media, Read more

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The Agentsy BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Call Center Services +1 service

20% Finance & Accounting Outsourcing (FAO)

The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

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Reviews mention Transparent

Clients consistently commend The Agentsy BPO for their transparent communication and open approach. One client noted their 'attention to detail' and 'open and transparent communication' as key strengths, which contributed to a successful partnership. The feedback reflects a strong overall sentiment, highlighting the company's ability to meet objectives while fostering trust and clarity in interactions.

BPO for Online Travel Agency

5.0 May 1, 2023

It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out.

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1 of 1 Back Office Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

BPO for Online Travel Agency

5.0 — The Agentsy BPO provides business outsourcing services for an online travel agency. They have outsourced 10 multilingual travel agents for the client to increase their bookings, sales, and revenue. Read more

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Outsource-X (Pty) Ltd

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

35% Customer Service Outsourcing

35% Sales Outsourcing

20% Back Office Outsourcing +1 service

10% Recruitment Process Outsourcing

Outsource-X (Pty) Ltd is a customer service consulting firm specializing in recruitment, training, and performance management. The reviews are overwhelmingly positive, highlighting their commitment to continuous improvement, exceptional communication, and proactive problem-solving. Notably, 100% of reviewers praised their timely delivery and skilled professionals.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Tech Company

5.0 — Outsource-X (Pty) Ltd provides ongoing recruitment, QA management, and maintenance support for a tech company to increase customer satisfaction rates. Read more

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Delta-v

4.8 4 reviews

$5,000+

$50 - $99 / hr

10 - 49

Cape Town, South Africa

Services provided

90% Sales Outsourcing

10% Business Consulting

Delta-v is a sales development consulting firm specializing in building sales engines, creating sales playbooks, and training sales development representatives (SDRs). Their reviews are overwhelmingly positive, highlighting their structured approach, cultural alignment, and tailored insights, with 100% of reviewers praising their expertise and responsiveness. Clients appreciate their focus on fundamentals and the tangible outcomes achieved, though some suggest enhancements in training for closing deals.

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Reviews mention Patient

The sentiment regarding Delta-v's patience is overwhelmingly positive. Client feedback highlights that Alex, the assigned employee, was 'very thorough and patient' during training sessions, demonstrating a willingness to assist even after training completion. The structured approach to project management further emphasizes their attentiveness to client needs, ensuring all documents were readily available. Overall, clients appreciate Delta-v's focus and commitment to delivering value without wasting time.

Training for Software Dev Company

5.0 Oct 16, 2023

The entire project was well-planned and executed. All documents were ready and at our disposal when we needed it. Alex was very thorough and patient in the training sessions and was always willing to assist during and after the training was completed.

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1 of 1 Corporate Training & Coaching reviews are 5 stars

$10,000 – $49,000 avg. project cost

Corporate Training & Coaching PROJECT HIGHLIGHT

Training for Software Dev Company

5.0 — Delta-v provided training services for a software development company. They created an outbound sales playbook, trained a newly recruited SDR team, and identified key metrics for the new sales Read more

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South Africa (2)

England (2)

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DSG

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Johannesburg, South Africa

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

20% E-Commerce Development +1 service

10% Call Center Services

Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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Level180

4.8 5 reviews

$1,000+

$100 - $149 / hr

2 - 9

Randburg, South Africa

Services provided

35% Sales Outsourcing

25% Direct Marketing

20% Business Consulting +1 service

20% Corporate Training & Coaching

Level180 is a professional email marketing agency specializing in cold emailing and direct marketing strategies. Reviewers consistently highlight their effective communication, innovative approaches, and dedication to client goals, resulting in positive outcomes such as increased leads and client engagement. Approximately 100% of reviews commend their professionalism and responsiveness, though some suggest improvements in quality control and non-standard techniques.

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Reviews mention High-quality work

Level180 received commendations for delivering high-quality work, particularly in their cold emailing services. One client noted their 'exceptional' expertise and dedication, highlighting the team's 'blend of professionalism and creativity.' Regular check-in calls facilitated effective communication, allowing for innovative strategies that significantly improved campaign performance. Overall, clients expressed high satisfaction with Level180's service quality and recommended them as a reliable partner for enhancing marketing efforts.

Email Marketing & Sales Outsourcing for Nonprofit Org

4.5 Jul 5, 2024

We had regular feedback, and they were aligned with our company goals. Also, they were very consistent on our project.

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2 of 3 Direct Marketing reviews are 5 stars

1 new review for Direct Marketing in past 6 months

Less than $10,000 avg. project cost

Direct Marketing PROJECT HIGHLIGHT

Lead Generation Marketing for Enterprise AI Platform

5.0 — Level180 generates leads and provides appointment scheduling services for an enterprise AI platform. Read more

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Pretoria, South Africa (1)

Johannesburg, South Africa (1)

Plettenberg Bay, South Africa (1)

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CCI Global

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Umhlanga, South Africa

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Sales Outsourcing

Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Consumer Links

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Mount Edgecombe, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Consumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
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SourceTalent

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Durban, South Africa

Services provided

85% Customer Service Outsourcing

15% Business Consulting

SourceTalent is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Business Consulting and were established in 2012.
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SURGO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cape Town, South Africa

Services provided

50% Customer Service Outsourcing

13% HR Consulting

13% Staffing +2 services

12% HR Outsourcing

12% Recruiting

SURGO, a Customer Service Outsourcing company, is in Cape Town, South Africa. Their services include Customer Service Outsourcing and Staffing.
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iContact BPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Randburg, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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Sigma Connected Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Cape Town, South Africa

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Based in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.
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Amalfi Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Durban, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
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Centrevo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Mount Edgecombe, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Centrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.
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SkyHigh Global Contact center

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Durban, South Africa

Services provided

100% Call Center Services

Call center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services.
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121 BPO

0.5 1 review

Undisclosed

Undisclosed

10 - 49

Cape Town, South Africa

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

121 BPO is a business process outsourcing company. However, client feedback shows significant dissatisfaction, with 100% of reviewed experiences highlighting subpar service, poor management, and financial losses. Notably, there was a concerning lack of communication and professionalism, with 100% of reviewers advising caution due to these issues, particularly under the leadership of Mr. Waldo W.

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In Africa Connect

Not yet reviewed

$10,000+

$200 - $300 / hr

10 - 49

Cape Town, South Africa

Services provided

33% Customer Service Outsourcing

20% Call Center Services

15% Direct Marketing +3 services

15% Market Research

13% Back Office Outsourcing

4% Business Consulting

Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center
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AdminAssist Intl.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pretoria, South Africa

Services provided

50% Back Office Outsourcing

50% Call Center Services

AdminAssist Intl. Is a call center and Back Office Outsourcing company established in 2012. Their team specializes in Call Center Services and Back Office Outsourcing.
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Lucid Remote

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Johannesburg South, South Africa

Services provided

45% Back Office Outsourcing

30% IT Strategy Consulting

25% Sales Outsourcing

Lucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting.
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Persuade

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cape Town, South Africa

Services provided

80% Sales Outsourcing

20% Market Research

Persuade is a Sales Outsourcing company. Founded in 2017, the company is headquartered in Cape Town, South Africa. Their team offers Sales Outsourcing and Market Research.
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Real Receptionist

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cape Town, South Africa

Services provided

50% Call Center Services

50% HR Outsourcing

Real Receptionist is a call center and HR Outsourcing company. Founded in 2019, the agency offers Call Center Services and HR Outsourcing.
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Outworx Contact Centre

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Umhlanga, South Africa

Services provided

50% Call Center Services

50% Other

Established in 2013, Outworx Contact Centre is an answering service. The firm offers Call Center Services.
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PRONEL PROJECTS

Not yet reviewed

$50,000+

$25 - $49 / hr

50 - 249

Pretoria, South Africa

Services provided

50% HR Consulting

25% Back Office Outsourcing

25% Document Digitization & Management

PRONEL PROJECTS is a HR Consulting company. The Pretoria, South Africa-based team offers HR Consulting and Back Office Outsourcing.
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Thetha Connect

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sandbaai, South Africa

Services provided

50% Back Office Outsourcing

50% Call Center Services

Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
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3iSolutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Services provided

40% Call Center Services

30% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
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VirtuCall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pretoria, South Africa

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Small call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.
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Khaltsha Call Centre

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.
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IntelliBPO

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Johannesburg, South Africa

Services provided

100% Customer Service Outsourcing

IntelliBPO is a midsize Customer Service Outsourcing company. Founded in 2017, the team focuses on Customer Service Outsourcing.
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Growth Partners Global

Not yet reviewed

Undisclosed

$150 - $199 / hr

50 - 249

uMhlanga, South Africa

Services provided

50% Branding

50% Sales Outsourcing

Growth Partners Global is a branding company and Sales Outsourcing company. Headquartered in uMhlanga, South Africa, the firm offers Branding and Sales Outsourcing.
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Telecommunications Academy TA ABC telecommunications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bluff, South Africa

Services provided

80% Call Center Services

20% Corporate Training & Coaching

Telecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.
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Syte

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Johannesburg, South Africa

Services provided

35% Ecommerce Marketing

35% Sales Outsourcing

30% Search Engine Optimization

Syte, a Sales Outsourcing company, was launched in 2018. Headquartered in Johannesburg, South Africa, the team focuses on Sales Outsourcing and Ecommerce Marketing.
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Aphiwe Consulting

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Pretoria, South Africa

Services provided

50% Back Office Outsourcing

50% Finance & Accounting Outsourcing (FAO)

Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company Aphiwe Consulting was launched in 2021. The firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Employmate

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cape Town, South Africa

Services provided

20% Back Office Outsourcing

20% Executive Search

20% Recruitment Process Outsourcing +2 services

20% Sales Outsourcing

20% Staffing

Founded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
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Outsourcery SA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cape Town, South Africa

Services provided

60% Back Office Outsourcing

20% Digital Strategy

20% Marketing Strategy

Outsourcery SA, a Back Office Outsourcing company, is in Cape Town, South Africa. They focus on Back Office Outsourcing and Marketing Strategy and were launched in 2016.
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Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Sandton, South Africa

Services provided

30% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Sales Outsourcing

10% Transcription

Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

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Reviews mention Patient

Overall, client feedback emphasizes Quantanite's exceptional patience and support during their transition from a late-stage start-up to a growth enterprise. Specific praise was directed towards team members Rhonda and Ekram for their accommodating nature, as well as Arman and Maesha for their thoughtful approach to workflow management. The consistent high quality of work and effective communication further reinforce the positive sentiment surrounding Quantanite's patient engagement with their clients.

Transcription for Receipt Scanning Software Provider

5.0 Mar 10, 2021

Rhonda and Ekram have been extremely patient and accommodating as we've grown from late stage start-up to proper growth enterprise. Arman and Maesha have been very thoughtful on the workflow side. In the past, we have kept everything internal.

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1 of 1 Transcription reviews are 5 stars

$50,000 – $199,999 avg. project cost

Transcription PROJECT HIGHLIGHT

Transcription for Receipt Scanning Software Provider

5.0 — Quantanite transcribes receipts for a receipt scanning software provider. Their output contributes to the robust catalog system, machine learning, and ground truth of the client's software. Read more

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United States (2)

England (1)

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Better Language Company

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Sandton, South Africa

Services provided

25% Call Center Services

25% Social Media Marketing

25% Transcription +1 service

25% Translation

Better Language Company is a social media marketing firm. Their team is based in Sandton, South Africa and Langebaan, South Africa. The firm focuses on Social Media Marketing and Call Center
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BellRinger

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Email Marketing +2 services

20% SMS Marketing

20% Sales Outsourcing

BellRinger, an Email Marketing company, was founded in 2019. The team specializes in Email Marketing and Call Center Services and is based in Cape Town, South Africa.
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talksure

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Durban, South Africa

Services provided

50% Call Center Services

50% Other

Talksure is a call center company. Their small team is based in Durban, South Africa and focuses on Call Center Services. The firm was founded in 2010.
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The Connectors

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berea, South Africa

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Direct Marketing +1 service

25% Marketing Strategy

Small Direct Marketing company The Connectors, is in Berea, South Africa. The team specializes in Direct Marketing and Marketing Strategy.
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Tactical Decisions

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Randburg, South Africa

Services provided

50% Business Consulting

25% Document Digitization & Management

15% AI Consulting +1 service

10% Marketing Strategy

Tactical Decisions is a Business Consulting company. The Randburg, South Africa-based team specializes in Business Consulting and Document Digitization & Management.
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Byte Orbit

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Cape Town, South Africa

Services provided

15% Mobile App Development

10% API Development

10% Application Management & Support +7 services

10% Business Consulting

10% Custom Software Development

10% Customer Service Outsourcing

10% Low/No Code Development

10% UX/UI Design

10% Web Development

5% Product Marketing

Headquartered in Cape Town, South Africa, Byte Orbit is a midsize software development firm. Their services include Custom Software Development and Web Development.
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Zukhanye Creative Consulting pty Ltd

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Johannesburg, South Africa

Services provided

20% Sales Outsourcing

20% Search Engine Optimization

20% Social Media Marketing +2 services

20% Web Design

20% Web Development

Zukhanye Creative Consulting pty Ltd is a social media marketing agency. Established in 2020, the company provides Social Media Marketing and Search Engine Optimization.
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NXT Consultancy

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Boksburg, South Africa

Services provided

20% Business Consulting

20% Marketing Strategy

15% Event Management +3 services

15% Financial Advising & Planning

15% HR Consulting

15% Sales Outsourcing

NXT Consultancy is a Marketing Strategy company launched in 2013. The small team focuses on Marketing Strategy and Business Consulting.
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Kwik Support (Pty) Ltd

Not yet reviewed

$50,000+

$25 - $49 / hr

2 - 9

Cape Town, South Africa

Services provided

20% Call Center Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Managed Services

20% IT Strategy Consulting

Based in Cape Town, South Africa, Kwik Support (Pty) Ltd is an IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI.
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