Top BPO Companies in South Africa
80 Companies
List of the Top South Africa BPO Services
Sponsored
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Boldr.
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$1,000+Undisclosed1,000 - 9,999Cape Town, South AfricaServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Helpful
Overall sentiment regarding Boldr. is highly positive, with clients praising their flexibility, responsiveness, and helpfulness. One client noted, 'Boldr is a partner we hope to continue to work with for years to come,' highlighting their effective onboarding and quality customer support. Another client emphasized their understanding of client objectives and the strong work ethic of their staff, stating, 'Their personalities are pleasant, helpful, and friendly.' Such feedback reflects Boldr.'s commitment to delivering exceptional service.-
PEO Support for Baby Registry Platform
4.5 Aug 12, 2022With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
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Customer Service for E-Commerce and Consumer Products Co.
5.0 Jul 19, 2022Their personalities are pleasant, helpful, and friendly. All of their staff have a terrific work ethic, from their senior management team all the way down to the front-line representatives.
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Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
More responsive than most other service providers
Get in TouchBoldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)Cape Town, South Africa
34 Bree Street
Cape Town, South Africa 800150 - 75
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves South AfricaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$1,000+< $25 / hr50 - 249Serves South AfricaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 16 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.-
Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.Was this helpful?
See All Locations (2)Pune, India
Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020151 - 200
$1,000+< $25 / hr1,000 - 9,999Serves South AfricaServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 166 projectsRemote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.
Reviews mention Passionate about their work
Clients express a strong sentiment regarding the team's passion for their work. One client noted, 'They are hard workers and are passionate about the job,' highlighting their dedication and effort. The management's proactive approach, exemplified by the COO's involvement in addressing performance issues, further emphasizes this commitment. Overall, the feedback reflects satisfaction with the team's enthusiasm and capability to deliver valuable results.-
Outbound Call Support for Real Estate Company
5.0 Jun 1, 2020Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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23 of 23 reviews are 5 starsLess than $10,000 avg. project costRead 23 Recent ReviewsReviewed 23 times in the past 6 months
Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.Was this helpful?
See All Locations (2)Hollywood, FL
2450 hollywood blvd
Hollywood, FL 3302076 - 100
(561) 571-5222
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Undisclosed< $25 / hr50 - 249Udaipur, India
Services provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a data research and lead generation company specializing in providing detailed industry data, contact information, and lead generation services. Across their reviews, they are praised for their professionalism, flexibility, and timely delivery, with 100% of reviewers appreciating their communication and project management. Clients value their customized solutions, with multiple reviews highlighting their ability to deliver high-quality, accurate data and improve business efficiencies.
Reviews mention Exceeds expectations
Clients have consistently highlighted Growth Hub's ability to exceed expectations in efficiency and project management. For instance, a sector analyst noted their impressive accuracy and capability, while the CEO of Pollen VC praised their professional communication and successful lead generation efforts, stating they delivered beyond initial skepticism. Overall, the sentiment reflects strong satisfaction with Growth Hub's performance, indicating a commitment to quality and adaptability in meeting client needs.-
BPO and Data Entry for Global Investment Bank
5.0 Aug 15, 2023Over the two years we've worked with them, we've expanded the size of the team there. Growth Hub has proven to be very efficient, accurate, and capable. Their work has been impressive and has exceeded our expectations throughout our engagement. The Growth Hub team has proven to be very valuable. They've exceeded expectations in efficiency and their capability with particular tasks that are more challenging.
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Lead Generation Services for Credit Line Provider
4.5 Jan 12, 2022The results of working with Growth Hub have been very impressive. They’ve delivered for us — they’ve proven my initial skepticism wrong. Growth Hub exceeded my expectations and delivered on everything I requested. We’re getting more inbound business inquiries than ever before. We’ve had more than 40 meetings with new leads since starting with Growth Hub.
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0 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Growth Hub highlight their professionalism and effective data research capabilities. Clients appreciated timely project delivery and responsive communication, with one CEO noting the successful launch of their product due to Growth Hub's comprehensive data support. A Business Development Manager emphasized their adaptability and custom solutions for varying project scopes. Overall, client sentiment is highly positive, although suggestions for improved staffing on larger projects were noted.Was this helpful?
Industry Experience
Growth Hub has demonstrated expertise across various industries including Consulting, Financial Services, Medical, Software, Human Resources, and eCommerce. Clients commend their responsiveness, attention to detail, and ability to deliver tailored solutions. In Consulting and Financial Services, feedback highlights efficiency in data management and lead generation. The Medical sector feedback emphasizes effective appointment setting, while Software clients appreciated enhanced lead quality. Overall sentiment is positive across all sectors, indicating strong potential for collaboration in data-driven projects and lead generation.
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Consulting Financial services Other Industry Human Resources Medical Software Information technology Other industries eCommerceWas this helpful?
See All Locations (2)Randburg, South Africa
Pendoring Office Park, 299 Pendoring Road
Randburg, South Africa 21952 - 5
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$10,000+< $25 / hr50 - 249Durban, South Africa
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +2 services5% Direct Marketing5% Social Media MarketingSee all 5 projectsEc3 is a boutique call center specializing in customer renewal, retention, and lead conversion services. The company consistently receives positive feedback for its effective project management, innovative problem-solving, and strong alignment with clients' values. Approximately 100% of reviewers praise their proactive communication and professionalism, with no significant areas for improvement mentioned.
Industry Experience
Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Financial services IT Services Energy & natural resources TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.Was this helpful?
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See All Locations (1)Durban, South Africa
305 Umhlanga Rocks Drive
Durban, South Africa 4022151 - 200
+27319418000
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What are Featured Providers?
$5,000+< $25 / hr1,000 - 9,999Serves South AfricaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Select VoiceCom has received positive feedback for their organized and communicative approach. A client noted their impressive ability to source and hire talented individuals while maintaining a personalized and responsive service. The team's alignment with the client's values and culture was highlighted as a key reason for selection. Overall, clients express high satisfaction with Select VoiceCom's performance, with no significant areas for improvement identified.Was this helpful?
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See All Locations (1)Cebu City, Philippines
Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
Cebu City, Philippines 60001001 - 2000
855-777-4349
$1,000+< $25 / hr250 - 999Serves South AfricaServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 10 projectsHelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.
Reviews mention Knowledgeable
Clients consistently highlight HelpSquad's exceptional knowledge and expertise. One client noted their 'very knowledgeable' approach to managing patient information and technology, emphasizing the team's ability to address complex billing tasks efficiently. Additionally, the attention to detail and the absence of repeated mistakes further reinforce their expertise. Overall, the sentiment regarding their knowledge is overwhelmingly positive, with clients expressing high satisfaction with the solutions provided.-
Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry
5.0 Feb 12, 2024Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
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Industry Experience
HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (1)Hatboro, PA
330 S Warminster Rd Suite 341
Hatboro, PA 1904010 - 15
877-775-3667
Boldr.
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+Undisclosed1,000 - 9,999Serves South AfricaServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Helpful
Overall sentiment regarding Boldr. is highly positive, with clients praising their flexibility, responsiveness, and helpfulness. One client noted, 'Boldr is a partner we hope to continue to work with for years to come,' highlighting their effective onboarding and quality customer support. Another client emphasized their understanding of client objectives and the strong work ethic of their staff, stating, 'Their personalities are pleasant, helpful, and friendly.' Such feedback reflects Boldr.'s commitment to delivering exceptional service.-
PEO Support for Baby Registry Platform
4.5 Aug 12, 2022With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
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Customer Service for E-Commerce and Consumer Products Co.
5.0 Jul 19, 2022Their personalities are pleasant, helpful, and friendly. All of their staff have a terrific work ethic, from their senior management team all the way down to the front-line representatives.
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Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
More responsive than most other service providers
Get in TouchBoldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)Cape Town, South Africa
34 Bree Street
Cape Town, South Africa 800150 - 75
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UndisclosedUndisclosed250 - 999Cape Town, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingSee all 2 projectsMANGO5 is a customer service and sales support company specializing in providing comprehensive support solutions for international clients. Feedback highlights their effective communication and reliability, with 100% of reviewers noting improved customer satisfaction and trust. Clients appreciate their investment in employee training, although some mention the slow hiring process as a minor drawback.
Industry Experience
MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.Was this helpful?
See All Locations (1)Cape Town, South Africa
Unit E1 : CTX Business Park Freight Road Airport Industria
Cape Town, South Africa 7490101 - 150
2721. 812 .1700
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 7 projectsVA Connect is a versatile staffing and virtual assistance company providing services such as digital marketing, software development, customer service, and administrative support. Reviews indicate strong project management and responsiveness, with 60% highlighting their ability to find suitable candidates and 40% appreciating their professionalism and alignment with company values. Some areas for improvement include enhanced pre-screening processes before client interviews.
Industry Experience
VA Connect has demonstrated expertise across various industries including Supply Chain, Food & Beverage, Advertising & Marketing, Information Technology, and Legal. Clients noted their strengths in digital marketing, project management, and staff recruitment, with positive impacts on growth and operational efficiency. Overall sentiment reflects satisfaction with VA Connect's responsiveness, professionalism, and alignment with client values, making them a suitable partner for businesses seeking support in these sectors.
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Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight VA Connect's competitive pricing and strong value for money. For instance, one client noted that VA Connect's pricing 'fit our budget' and provided 'good value for cost.' Another mentioned that the company's pricing was a decisive factor in their selection, emphasizing alignment with their budgetary constraints. Overall, sentiment reflects satisfaction with the cost-effectiveness of services rendered, contributing positively to project success and client relationships.Was this helpful?
See All Locations (1)Sandton, South Africa
Block B Infinity Business Park Cnr William Nicol Dr / Pieter Wenning Rd Fourways
Sandton, South Africa 219176 - 100
+27 21 516 0004
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Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Services provided
40% Sales Outsourcing30% Customer Service Outsourcing20% Call Center Services +1 service10% Back Office OutsourcingSee all 1 projectsARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.
Industry Experience
ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.Was this helpful?
See All Locations (1)Stellenbosch, South Africa
43 Andringa Street
Stellenbosch, South Africa 7600201 - 250
+4420 8064 2843
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$1,000+< $25 / hr50 - 249Cape Town, South Africa
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Call Center Services +1 service20% Finance & Accounting Outsourcing (FAO)See all 3 projectsThe Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.
Reviews mention Communicative
Clients have consistently praised The Agentsy BPO for their excellent communication skills. One client noted their 'open and transparent communication' and highlighted a strong, ongoing relationship that facilitated outstanding results. Another emphasized their responsiveness to needs and timely delivery of services. Overall, the sentiment regarding communication is highly positive, with clients appreciating the company's culture and attention to detail.-
BPO for Online Travel Agency
5.0 May 1, 2023The Agentsy BPO came highly recommended by another Travel Agency. Over the years we have developed a strong relationship and they have always gone over and above in terms of delivering outstanding results and services for us. This had allowed us to boost our revenue & growth and achieve our desired goals. It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out.
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Industry Experience
The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.Was this helpful?
See All Locations (1)Cape Town, South Africa
5 Niblick Way
Cape Town, South Africa 713050 - 75
087 809 0030
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Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Services provided
35% Customer Service Outsourcing35% Sales Outsourcing20% Back Office Outsourcing +1 service10% Recruitment Process OutsourcingSee all 1 projectsOutsource-X (Pty) Ltd is a customer service consulting firm specializing in recruitment, training, and performance management. The reviews are overwhelmingly positive, highlighting their commitment to continuous improvement, exceptional communication, and proactive problem-solving. Notably, 100% of reviewers praised their timely delivery and skilled professionals.
Industry Experience
Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm.Was this helpful?
See All Locations (1)Cape Town, South Africa
De Beers Avenue
Cape Town, South Africa 7130151 - 200
+44 333 050 0019
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves South AfricaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Helpful
The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
See All Locations (5)Bogotá, Colombia
7c-51 Calle 139
Bogotá, Colombia 110121151 - 200
$1,000+< $25 / hr50 - 249Serves South AfricaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions reflects a highly positive sentiment, emphasizing their exceptional project management and adaptability. Clients praised their ability to tailor solutions to specific needs, as noted by a Project Manager who highlighted their 'personal approach' and commitment to exceeding expectations. Additionally, a Senior Account Manager noted impressive results in lead generation and sales metrics, attributing success to MarKam's strategic methods and proactive communication. Overall, no significant areas for improvement were identified by clients.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
See All Locations (1)Sofia, Bulgaria
Campus X
Sofia, Bulgaria 172950 - 75
+359876122130
$100,000+Undisclosed10,000+SingaporeServices provided
60% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +1 service10% Call Center ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchTDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (18)Barcelona, Spain
Carrer Joan Miró 21, Barcelona, 08005, Spain
Barcelona, Spain 08005More than 5k
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$5,000+$50 - $99 / hr10 - 49Cape Town, South Africa
Services provided
90% Sales Outsourcing10% Business ConsultingSee all 4 projectsDelta-v is a sales development consulting firm specializing in building sales engines, creating sales playbooks, and training sales development representatives (SDRs). Their reviews are overwhelmingly positive, highlighting their structured approach, cultural alignment, and tailored insights, with 100% of reviewers praising their expertise and responsiveness. Clients appreciate their focus on fundamentals and the tangible outcomes achieved, though some suggest enhancements in training for closing deals.
Reviews mention Well-organized projects
Clients have expressed strong satisfaction with Delta-v's project organization, highlighting their structured and methodical approach. One client noted that the program was executed in record time, with all modules delivered punctually. Another emphasized the thorough planning and readiness of materials, complemented by patient and attentive training. Overall, the sentiment reflects confidence in Delta-v's ability to manage projects effectively and deliver results promptly.-
Sales Consulting Services for Technology Investment Group
4.5 Nov 15, 2023The program followed a very structured, step-by-step approach, with Alex always available to answer any questions along the way. All modules were delivered on time - in record time, given the urgency we had to get going! We're impressed with their very structured, proven approach.
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Training for Software Dev Company
5.0 Oct 16, 2023The entire project was well-planned and executed. All documents were ready and at our disposal when we needed it. Alex was very thorough and patient in the training sessions and was always willing to assist during and after the training was completed.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Delta-v's competitive pricing and strong value for money. One client noted that Delta-v's services 'fit our budget' while delivering high-quality training and support. Another emphasized the 'good value for cost' and effective outcomes achieved within the project's scope. Overall, feedback indicates satisfaction with the company's pricing structure, aligning well with client expectations and project goals.Was this helpful?
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See All Locations (1)Cape Town, South Africa
11 Imam Haron Road
Cape Town, South Africa 770810 - 15
+27 62 424 5346
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$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% E-Commerce Development +2 services10% Call Center Services10% Web DesignLaunched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
Read moreMore responsive than most other service providers
Get in TouchDSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Johannesburg, South Africa
158 Jan Smuts Avenue
Johannesburg, South Africa 2196251 - 300
0117597000
See All Locations (3)Johannesburg, South Africa
9 Ntemi Piliso
Johannesburg, South Africa 2048251 - 300
0117597000
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999Serves South AfricaServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Helpful
Clients have expressed high satisfaction with Big Outsource's helpfulness, particularly noting their proactive approach to campaign organization and client communication. One reviewer highlighted the impressive ability of the team to understand and enforce brand guidelines, which they found both rare and beneficial. Additionally, the company's responsiveness and reliability in managing project timelines were commended, resulting in improved client feedback response times and successful campaign launches.-
Virtual Assistant Services for Software Company
5.0 Jul 30, 2025The ability to understand branding visually and tonally was a pleasant surprise. Even though they weren’t creatives, they respected brand guidelines and helped enforce them in internal systems. That’s rare and very helpful.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
More responsive than most other service providers
Get in TouchBig Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Santo Tomas, Philippines
Brgy. San Roque
Santo Tomas, Philippines 423450 - 75
UndisclosedUndisclosed250 - 999Serves South AfricaServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.Was this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (1)Torreón, Mexico
Calle Paseo de las Luciérnagas #1177
Torreón, Mexico 27250251 - 300
800-449-0189
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$1,000+$100 - $149 / hr2 - 9Randburg, South Africa
Services provided
35% Sales Outsourcing25% Direct Marketing20% Business Consulting +1 service20% Corporate Training & CoachingSee all 5 projectsLevel180 is a professional email marketing agency specializing in cold emailing and direct marketing strategies. Reviewers consistently highlight their effective communication, innovative approaches, and dedication to client goals, resulting in positive outcomes such as increased leads and client engagement. Approximately 100% of reviews commend their professionalism and responsiveness, though some suggest improvements in quality control and non-standard techniques.
Reviews mention Easy to reach
Clients have consistently praised Level180 for their accessibility and responsiveness. One client highlighted the establishment of a WhatsApp group, which facilitated immediate communication and quick responses. Regular meetings were scheduled to ensure project alignment, and all requests were delivered on time. Overall, the sentiment reflects a high level of satisfaction regarding Level180's ease of reach and effective communication, contributing positively to the client experience.-
Email Mktg & Sales Outsourcing for Digital Aggregator Co
5.0 Dec 18, 2023A WhatsApp group was created for us so that I could reach out immediately and get quick responses when needed. Every time a meeting was requested by us, 180 was able to schedule as soon as possible to aid with our requests. We had regularly scheduled meetings to discuss progress and possible adjustments.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Level180 for delivering excellent value for money, noting that their pricing aligns well with project budgets. One client highlighted the company's 'great culture fit' and 'exceptional' service quality, while another appreciated their 'flexibility' and 'integrity.' Overall, feedback indicates that clients feel they receive substantial returns on their investment, with effective communication and innovative strategies enhancing the perceived value of their services.Was this helpful?
See All Locations (2)Randburg, South Africa
55 Drysdale Road
Randburg, South Africa 21612 - 5
+27784507821
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
25% Sales Outsourcing20% Business Consulting20% Marketing Strategy +3 services15% Email Marketing10% Content Marketing10% Market ResearchSee all 1 projectsHANGAR49 is a customer acquisition and sales development company, highly praised for its expertise in setting up scalable customer acquisition processes. Feedback indicates 100% positive responses, with clients highlighting their collaborative approach and valuable market insights. Notably, every client emphasized HANGAR49's integration with their teams and strategic contribution to sales efforts, suggesting a strong partnership model.
Industry Experience
HANGAR49 has demonstrated expertise primarily in the IT Services industry, assisting startups in developing scalable customer acquisition strategies. Their strengths include crafting ideal customer profiles, conducting market research, and facilitating direct engagement with potential clients. Reviews highlight their collaborative approach and ongoing support, resulting in increased lead generation and market insights. Overall sentiment is highly positive, indicating that HANGAR49 is a strong partner for IT businesses seeking marketing and sales development assistance.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding HANGAR49's cost-effectiveness, noting their services provide substantial value for a reasonable investment, typically between $8,000 and $10,000. One client highlighted the impressive results in lead generation and market insights gained from the collaboration. Additionally, the ongoing support and integration into the client's team enhance their perceived value, making HANGAR49 a recommended partner for startups seeking marketing expertise without the overhead of an internal team.Was this helpful?
See All Locations (2)Cape Town, South Africa
117 Waterkant St
Cape Town, South Africa 800110 - 15
+27-21-110-5239
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UndisclosedUndisclosed10,000+Umhlanga, South Africa
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% Sales OutsourcingLaunched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (6)Sandton, South Africa
6 Gwen Lane
Sandton, South Africa 20312001 - 5000
0312861600
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$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingConsumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
Read moreSee All Locations (1)Mount Edgecombe, South Africa
220 Flanders Drive
Mount Edgecombe, South Africa 4300301 - 400
0161 637 9449
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UndisclosedUndisclosed50 - 249Durban, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingMidsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Durban, South Africa
Office SO4, Park Square 5-9 Park Avenue, Umhlanga Rocks,
Durban, South Africa 432121 - 30
+27.31.816.9060
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$5,000+< $25 / hr50 - 249Durban, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales Outsourcing2cantalks, a call center, was launched in 2002. They offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Durban, South Africa
75 Woodford Grove
Durban, South Africa 400176 - 100
0686608268
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UndisclosedUndisclosed1,000 - 9,999uMhlanga, South Africa
Services provided
45% Call Center Services30% Customer Service Outsourcing25% Sales OutsourcingAnswering service company Ignition CX was established in 2002. The firm offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)uMhlanga, South Africa
Quadrant 4, Centenary Building, 30 Meridian Drive, Umhlanga
uMhlanga, South Africa 43192001 - 5000
+27 31 582 8300
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$1,000+< $25 / hr10,000+Durban, South Africa
Services provided
85% Customer Service Outsourcing15% Business ConsultingSourceTalent is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Business Consulting and were established in 2012.
Read moreSee All Locations (1)Durban, South Africa
Smith Street
Durban, South Africa 40011001 - 2000
+27 813441498
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UndisclosedUndisclosed250 - 999Cape Town, South Africa
Services provided
50% Customer Service Outsourcing13% HR Consulting13% Staffing +2 services12% HR Outsourcing12% RecruitingSURGO, a Customer Service Outsourcing company, is in Cape Town, South Africa. Their services include Customer Service Outsourcing and Staffing.
Read moreSee All Locations (1)Cape Town, South Africa
Office 1, 13 Waterford Mews, Century City,
Cape Town, South Africa 744131 - 40
+27.21.012.5566
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UndisclosedUndisclosed1,000 - 9,999Randburg, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingIContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Randburg, South Africa
257 Beyers Naude Drive Cresta,
Randburg, South Africa 219550 - 75
+27.11.019.0290
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UndisclosedUndisclosed1,000 - 9,999Cape Town, South Africa
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingBased in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Cape Town, South Africa
64 White Road, Retreat,
Cape Town, South Africa 7965301 - 400
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UndisclosedUndisclosed250 - 999Mount Edgecombe, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingCentrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Mount Edgecombe, South Africa
Blake House 32 Flanders Drive Mount Edgecombe, KwaZulu-Natal
Mount Edgecombe, South Africa 430210 - 15
+27.31.538.4199
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$1,000+< $25 / hr50 - 249Mount Edgecombe, South Africa
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Sales OutsourcingCiQ, an answering service, was founded in 2019. They specializes in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Mount Edgecombe, South Africa
1 Montgomery Drive
Mount Edgecombe, South Africa 430276 - 100
0310230927
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$5,000+< $25 / hr250 - 999Sandton, South Africa
Services provided
25% Accounting25% Call Center Services25% Customer Service Outsourcing +1 service25% Marketing StrategyAfrishore BPO is a Marketing Strategy company. In Sandton, South Africa and Dallas, Texas, the agency was established in 2016. Their services include Marketing Strategy and Call Center Services.
Read moreSee All Locations (2)Sandton, South Africa
168 Grosvenor Road
Sandton, South Africa 2191751 - 1000
+27 101 095 888
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$1,000+< $25 / hr250 - 999Durban, South Africa
Services provided
100% Call Center ServicesCall center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services.
Read moreSee All Locations (1)Durban, South Africa
35 Sangro House, Smith street, Durban
Durban, South Africa 4001751 - 1000
+27 813441498
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 1 projects121 BPO is a business process outsourcing company. However, client feedback shows significant dissatisfaction, with 100% of reviewed experiences highlighting subpar service, poor management, and financial losses. Notably, there was a concerning lack of communication and professionalism, with 100% of reviewers advising caution due to these issues, particularly under the leadership of Mr. Waldo W.
Industry Experience
121 BPO has primarily operated within the consulting industry, focusing on immigration services. Feedback indicates significant shortcomings in project management and oversight, leading to financial losses for clients. Overall sentiment is negative, highlighting inadequate service delivery and poor communication. Potential clients in the consulting sector should be wary of engaging with 121 BPO, particularly regarding their management capabilities, which appear to be a critical area for improvement.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding 121 BPO's cost and value for money is predominantly negative. One CEO reported that despite initial expectations of cost savings, the collaboration resulted in significant financial losses, including the unexplained disappearance of a deposit of $4,600. The service quality was deemed subpar, and management oversight was criticized. Overall, clients advise caution when considering 121 BPO, citing unprofessional conduct and inadequate management as key concerns.Was this helpful?
See All Locations (1)Cape Town, South Africa
Century Place Boulevard, Century City,
Cape Town, South Africa 744121 - 30
+27.87.285.7500
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$10,000+$200 - $300 / hr10 - 49Cape Town, South Africa
Services provided
33% Customer Service Outsourcing20% Call Center Services15% Direct Marketing +3 services15% Market Research13% Back Office Outsourcing4% Business ConsultingFounded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center
Read moreSee All Locations (1)Cape Town, South Africa
Bosten
Cape Town, South Africa 75306 - 9
0832472149
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$1,000+$25 - $49 / hr10 - 49Johannesburg South, South Africa
Services provided
45% Back Office Outsourcing30% IT Strategy Consulting25% Sales OutsourcingLucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting.
Read moreSee All Locations (1)Johannesburg South, South Africa
35 Lethaba Street, South Hills
Johannesburg South, South Africa 21972 - 5
067 167 4727
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UndisclosedUndisclosed50 - 249Cape Town, South Africa
Services provided
80% Sales Outsourcing20% Market ResearchPersuade is a Sales Outsourcing company. Founded in 2017, the company is headquartered in Cape Town, South Africa. Their team offers Sales Outsourcing and Market Research.
Read moreSee All Locations (1)Cape Town, South Africa
First Floor, Willowbridge Centre, Carl Cronje Dr, Bellville Park, Cape Town, 7530, South Africa
Cape Town, South Africa 753041 - 49
021-020-1401
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$1,000+< $25 / hr10 - 49Cape Town, South Africa
Services provided
50% Call Center Services50% HR OutsourcingReal Receptionist is a call center and HR Outsourcing company. Founded in 2019, the agency offers Call Center Services and HR Outsourcing.
Read moreSee All Locations (1)Cape Town, South Africa
27 Northumberland Rd
Cape Town, South Africa 753010 - 15
0861 999 541
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$50,000+$25 - $49 / hr50 - 249Pretoria, South Africa
Services provided
50% HR Consulting25% Back Office Outsourcing25% Document Digitization & ManagementPRONEL PROJECTS is a HR Consulting company. The Pretoria, South Africa-based team offers HR Consulting and Back Office Outsourcing.
Read moreSee All Locations (1)Pretoria, South Africa
Office 10, Near Rietgat SAPS
Pretoria, South Africa 001250 - 75
+27723068733
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UndisclosedUndisclosed2 - 9Sandbaai, South Africa
Services provided
50% Back Office Outsourcing50% Call Center ServicesThetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Pretoria, South Africa
84 Glenwood Rd, Lynnwood Glen
Pretoria, South Africa 0081+27 87 135 0138
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
40% Call Center Services30% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales Outsourcing3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Cape Town, South Africa
The Boulevard, Block E, Searle Street, Woodstock,
Cape Town, South Africa 7925101 - 150
+27.21.447.7711
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UndisclosedUndisclosed2 - 9Pretoria, South Africa
Services provided
50% Call Center Services50% Customer Service OutsourcingSmall call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Pretoria, South Africa
220 Burger Street, Pretoria North,
Pretoria, South Africa 01162 - 5
+27.12.753.5774
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingKhaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Cape Town, South Africa
4 F Chikane Street, Mandela Park
Cape Town, South Africa 77842 - 5
+27.64.768.7353
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$5,000+< $25 / hr50 - 249Johannesburg, South Africa
Services provided
100% Customer Service OutsourcingIntelliBPO is a midsize Customer Service Outsourcing company. Founded in 2017, the team focuses on Customer Service Outsourcing.
Read moreSee All Locations (2)Johannesburg, South Africa
26 Girton Road
Johannesburg, South Africa 2193201 - 250
+27836370453
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Undisclosed$150 - $199 / hr50 - 249uMhlanga, South Africa
Services provided
50% Branding50% Sales OutsourcingGrowth Partners Global is a branding company and Sales Outsourcing company. Headquartered in uMhlanga, South Africa, the firm offers Branding and Sales Outsourcing.
Read moreSee All Locations (1)uMhlanga, South Africa
12 Solstice Road
uMhlanga, South Africa 431950 - 75
074 042 4189
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UndisclosedUndisclosed10 - 49Pretoria, South Africa
Services provided
100% Back Office OutsourcingAdminAssist Intl. Is a small Back Office Outsourcing company located in Pretoria, South Africa. The team specializes in Back Office Outsourcing.
Read moreSee All Locations (1)Pretoria, South Africa
Rockwood Cres, Moreleta Park
Pretoria, South Africa 00726 - 9
+27 65 842 4644
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$1,000+< $25 / hr10 - 49Bluff, South Africa
Services provided
80% Call Center Services20% Corporate Training & CoachingTelecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.
Read moreSee All Locations (2)Johannesburg, South Africa
16 York Street
Johannesburg, South Africa 21982 - 5
+270106797890
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UndisclosedUndisclosed10 - 49Johannesburg, South Africa
Services provided
35% Ecommerce Marketing35% Sales Outsourcing30% Search Engine OptimizationSee all 1 projectsIn 2009, years ago we started a coffee business called Aquaspresso. After starting our business, we quickly realised that if you have no customers, you have no business (pretty obvious but pretty
Read moreSee All Locations (1)Johannesburg, South Africa
124 Ivy Rd, 2nd Floor
Johannesburg, South Africa 219231 - 40
011 568 4777
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Undisclosed$25 - $49 / hr2 - 9Pretoria, South Africa
Services provided
50% Back Office Outsourcing50% Finance & Accounting Outsourcing (FAO)Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company Aphiwe Consulting was launched in 2021. The firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (1)Pretoria, South Africa
107 Boardwalk Boulevard
Pretoria, South Africa 00812 - 5
+27 (12) 743 6808
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
20% Back Office Outsourcing20% Executive Search20% Recruitment Process Outsourcing +2 services20% Sales Outsourcing20% StaffingFounded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
Read moreSee All Locations (2)Cape Town, South Africa
Dock Road
Cape Town, South Africa 800110 - 15
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$1,000+$50 - $99 / hr10 - 49Cape Town, South Africa
Services provided
25% Custom Software Development25% Mobile App Development25% Sales Outsourcing +1 service25% Web DevelopmentIndustrial Growth Hub is a software development company established in 2023. The firm specializes in Custom Software Development and Web Development, and is small.
Read moreSee All Locations (1)Cape Town, South Africa
6 Clarewyn Road
Cape Town, South Africa 77802 - 5
+27 62 967 3386
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UndisclosedUndisclosed50 - 249Cape Town, South Africa
Services provided
60% Back Office Outsourcing20% Digital Strategy20% Marketing StrategyOutsourcery SA, a Back Office Outsourcing company, is in Cape Town, South Africa. They focus on Back Office Outsourcing and Marketing Strategy and were launched in 2016.
Read moreSee All Locations (1)Cape Town, South Africa
Unit 3 Gateway Park 39 Bell Crescent Westlake Business Park Tokai
Cape Town, South Africa 794521 - 30
+27 21 201 1581
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$1,000+< $25 / hr1,000 - 9,999Sandton, South Africa
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Sales Outsourcing10% TranscriptionSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Easy to work with
Clients consistently highlight Quantanite's ease of collaboration, noting that their teams integrate seamlessly. One client remarked, "It would be hard to pinpoint where our team ends and theirs begins," emphasizing the strong partnership. Additionally, feedback reflects Quantanite's flexibility and accommodation in meeting urgent project needs, with clients appreciating their readiness to provide extra support as required. Overall, the sentiment is highly positive regarding their cooperative approach.-
Menu Programming for Food Delivery Company
5.0 Feb 10, 2021It would be hard to pinpoint where our team ends and theirs begins. We work as if we are one team. All of the Quantanite employees have been very easy to work with and easily trained on our systems.
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Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
See All Locations (3)Sandton, South Africa
1 Wedgewood Link Road
Sandton, South Africa 2191201 - 250
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$1,000+< $25 / hr2 - 9Sandton, South Africa
Services provided
25% Call Center Services25% Social Media Marketing25% Transcription +1 service25% TranslationBetter Language Company is a social media marketing firm. Their team is based in Sandton, South Africa and Langebaan, South Africa. The firm focuses on Social Media Marketing and Call Center
Read moreSee All Locations (2)Langebaan, South Africa
Langebaan
Langebaan, South Africa 73571
0648872573
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UndisclosedUndisclosed250 - 999Westville, South Africa
Services provided
10% Back Office Outsourcing10% Executive Search10% HR Consulting +7 services10% HR Outsourcing10% Labor & Employment Law10% PEO/Employee Leasing10% Recruiting10% Recruitment Process Outsourcing10% Staffing10% Talent RepresentationMeasured Ability Group of Companies is a Staffing company. They provide Staffing and Recruiting and are based in Westville, South Africa and Durban, South Africa.
Read moreSee All Locations (5)Johannesburg, South Africa
8 11th Avenue
Johannesburg, South Africa 219376 - 100
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
20% Back Office Outsourcing20% Call Center Services20% Email Marketing +2 services20% SMS Marketing20% Sales OutsourcingBellRinger, an Email Marketing company, was founded in 2019. The team specializes in Email Marketing and Call Center Services and is based in Cape Town, South Africa.
Read moreSee All Locations (1)Cape Town, South Africa
1 Westlake Drive Westlake,
Cape Town, South Africa 79502 - 5
(087) 265 9856
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UndisclosedUndisclosed2 - 9Berea, South Africa
Services provided
25% Back Office Outsourcing25% Business Consulting25% Direct Marketing +1 service25% Marketing StrategySmall Direct Marketing company The Connectors, is in Berea, South Africa. The team specializes in Direct Marketing and Marketing Strategy.
Read moreSee All Locations (1)Berea, South Africa
48 Vause Road, Musgrave
Berea, South Africa 40016 - 9
+27837756851
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Undisclosed$50 - $99 / hr10 - 49Randburg, South Africa
Services provided
50% Business Consulting25% Document Digitization & Management15% AI Consulting +1 service10% Marketing StrategyTactical Decisions is a Business Consulting company. The Randburg, South Africa-based team specializes in Business Consulting and Document Digitization & Management.
Read moreSee All Locations (1)Randburg, South Africa
191 Jan Smuts Avenue
Randburg, South Africa 219310 - 15
+27 72 7102725
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Ability to Deliver considers three criteria:
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