Top BPO Companies in South Africa

Ratings Updated: June 18, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves South Africa

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves South Africa

Services provided

15% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% AI Agents

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

TECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In recent reviews, clients commend TECHSPEED INC for their exceptional data management and project execution. One client highlighted their effective restructuring of WordPress content, enhancing user experience and SEO. Another noted the company's impressive speed and accuracy in delivering election information, surpassing competitors. Both reviews emphasize the team's professionalism and responsiveness, with no significant areas for improvement identified. Overall, sentiment is overwhelmingly positive, reflecting a strong alignment with client needs.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves South Africa

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Hard working
Clients consistently express a high level of satisfaction with Connext's hardworking ethos. Feedback highlights their commitment to excellence, with one client noting that the staff is 'engaged and committed to providing excellent service.' Another client emphasized the team's effort in quickly matching candidates to their needs, stating, 'Connext finds highly talented candidates, quickly and works very hard.' Overall, the sentiment reflects a strong appreciation for their diligence and dedication in supporting client success.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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VA Connect

4.8 12 reviews

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Premier Verified

Undisclosed

Undisclosed

50 - 249

Sandton, South Africa

Services provided

50% Back Office Outsourcing

50% Call Center Services

VA Connect is a virtual assistant service provider, specializing in offering executive support, administrative services, recruitment assistance, and digital marketing. Across various reviews, 100% of clients commend VA Connect for their professionalism, timely communication, and ability to align with company values. Approximately 86% of reviewers highlight the seamless integration of their virtual assistants into their teams, with many emphasizing the high-quality support and value for cost.

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Reviews mention Well-organized projects
Clients have expressed high satisfaction with VA Connect's ability to manage well-organized projects. Feedback highlights their systematic approach to administrative support, including organized calendars and prompt communication. One client noted, "The team is well organized, formulates to-do lists, communicates on each task, and consistently meets deadlines," emphasizing their effective project management and timely delivery. Overall, the sentiment reflects confidence in VA Connect's capacity to enhance operational efficiency through structured project execution.

Back Office Outsourcing for Law Firm

5.0 Jul 3, 2024

The team is well organized, formulates to-do lists, communicates on each task, and consistently meets deadlines.
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Virtual Assistant Services FinTech Company

4.0 Dec 15, 2025

Bev supports operations beyond day-to-day tasks by contributing to process improvements, coordinating with contractors and partners, managing investor and stakeholder communications, and assisting with research and strategic initiatives. She conducts and manages comprehensive research projects across markets, investment opportunities, and operational processes, and creates detailed playbooks and guides to ensure consistency and scalability across all ventures. She turns complex information into structured action items and supports decision-making with clear insights. Alongside this, she manages team delegation, provides clear instructions, and ensures smooth collaboration across all areas.
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Virtual Assistant Services FinTech Company

4.0 Dec 15, 2025

Consistent, on-time execution of projects: all content, operational tasks, and strategic initiatives are completed efficiently, ensuring smooth business operations. Improved organisation and visibility: implementation of Notion bucket boards, spreadsheet trackers, SOPs, and workflows has created structure, reduced errors, and improved team collaboration. Actionable insights from research: comprehensive market, investment, and operational research projects have informed strategic decisions and opportunities, including property acquisitions and brand growth initiatives.
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Industry Experience

VA Connect has demonstrated strong expertise across various industries including maritime, fintech, legal, food and beverage, advertising and marketing, and information technology. Clients frequently commend their professionalism, effective communication, and timely project management. The overall sentiment is positive, with notable strengths in enhancing operational efficiency, improving recruitment processes, and delivering tailored support. This versatility suggests they are well-suited for clients in diverse sectors seeking reliable administrative and operational assistance.
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Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Software Other industries Business services

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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently report that VA Connect offers excellent value for money, with many highlighting their competitive pricing and high-quality service. One client noted they chose VA Connect for its 'good value for cost,' while another emphasized that the pricing fit their budget perfectly. Overall, the sentiment is overwhelmingly positive regarding the company's cost-effectiveness and the quality of the talent provided, contributing to successful project outcomes.
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South Africa (4) Kenya (1) United Arab Emirates (1) England (1)

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Afrishore BPO

5.0 3 reviews
Premier Verified

$5,000+

< $25 / hr

250 - 999

Sandton, South Africa

Services provided

50% Call Center Services

35% Customer Service Outsourcing

10% Accounting +1 service

5% Marketing Strategy

Afrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, Afrishore BPO has received positive feedback for their professionalism and results-oriented approach. Clients highlighted successful outcomes, such as increased lead contact rates and 100% client retention. Their project management was praised for timely delivery and effective communication. Notable aspects included their cultural alignment with client values and flexibility in accommodating project needs. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
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Industry Experience

Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketing

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.
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South Africa (1) United States (1) England (1)

This provider is fluent in 6 languages:

English

French

Portuguese

German

Italian

Dutch

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Featured

What are Featured Providers?
Remote CoWorker

4.8 189 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves South Africa

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.

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Reviews mention Puts the customer first
The feedback indicates a strong customer-first sentiment, with clients appreciating Remote CoWorker's commitment to engagement. Notably, the COO actively collaborates with lower-level staff, exemplifying their dedication to client needs. The project manager's involvement in training and adapting to client SOPs further reinforces this sentiment. One client highlighted the helpfulness of team members in accommodating schedules, showcasing the company's responsiveness. Overall, clients feel valued and supported throughout their projects.

Staff Augmentation for Digital Marketing Agency

5.0 Apr 4, 2024

The COO of a large corporation actually takes the time to work with people many levels below him. The project manager actually helps take your company's SOPs and train the VAs. I did not expect this level of engagement from the agency.
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Staff Augmentation for Design Agency

5.0 Jun 17, 2021

I found that this company actually cares about my business and is not just looking to bill me.
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15 of 16 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 16 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their professionalism and responsiveness. Notable feedback includes a significant increase in business development capacity and improved administrative efficiency. Clients highlighted impressive communication, timely deliveries, and effective problem resolution. For instance, one client noted, 'I have found their communication, oversight, guidance, and value to all to be excellent.' Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.
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Industry Experience

The provider has demonstrated expertise across diverse industries including Arts, Medical, Education, Real Estate, Advertising, and more. Clients commend their responsiveness, communication, and project management skills, leading to increased efficiency and productivity. Positive feedback highlights their ability to tailor support to specific organizational needs while aligning with company values. Overall sentiment indicates strong satisfaction, particularly in the Medical and Education sectors, suggesting a good fit for businesses seeking operational support and administrative assistance.
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Business services Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical Real estate Financial services

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Average Project Cost Breakdown

Less than $10,000 (54) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Remote CoWorker's cost-effectiveness and value for money, highlighting their pricing as a key factor in choosing the service. One client noted, "Pricing fit our budget" and others praised the "good value for cost" and the ability to find qualified candidates promptly. Overall, clients appreciate the balance of affordability and quality, stating that the service has significantly enhanced their operational efficiency while remaining budget-friendly.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves South Africa

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Reliable
Clients consistently express high satisfaction with Select VoiceCom's reliability. One client highlighted their exceptional project management, noting they 'always deliver on time and exceed our expectations.' Another emphasized their commitment, stating that the team goes 'above and beyond' in various aspects, including recruitment and training. Overall, the sentiment surrounding reliability is overwhelmingly positive, with no reported areas for improvement, showcasing their steadfast support even during challenging times.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves South Africa

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Transparent
Clients expressed a strong sentiment of transparency in their dealings with MarKam Solutions, noting 'open, transparent, direct communication' as a key strength. Feedback highlighted the company's ability to adapt quickly to changes and tailor solutions effectively, reflecting a deep understanding of client needs. One client specifically mentioned, 'They did the impossible to tailor a solution that covers our needs,' emphasizing the company's commitment to clear and honest communication throughout the project.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The KPIs and SLAs contractual agreements demonstrate open, transparent, direct communication. Fast reaction, quick adaptation to changes. The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that work best for us.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

This provider is fluent in 10 languages:

Arabic

English

Dutch

German

Romanian

Spanish

Swedish

Russian

Portuguese

Italian

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Growth Hub

4.8 16 reviews
Premier Verified

Undisclosed

< $25 / hr

50 - 249

Randburg, South Africa

Services provided

60% Back Office Outsourcing

25% AI Development

15% Data Annotation Services

Growth Hub is a data research and lead generation company specializing in providing detailed data collection, contact information, and lead generation services. Reviews indicate a high satisfaction rate, with 100% of clients praising their professionalism and timely delivery. Approximately 85% highlight Growth Hub's flexibility and customized solutions. While minor data issues were noted, the overall feedback is overwhelmingly positive, emphasizing their effective communication and project management skills.

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Reviews mention Proactive
Clients consistently highlight Growth Hub's proactive approach, noting their responsiveness and initiative in addressing needs. One client remarked on the team's efficiency and attention to detail, stating, 'Donne is incredibly proactive, helpful and efficient.' Another noted that Growth Hub not only meets requests but also provides valuable advice for improving efficiency. Overall, the sentiment regarding proactivity is overwhelmingly positive, with clients expressing satisfaction in how the team anticipates and addresses project requirements.

Customer Service Outsourcing for Hospitality & Leisure Co

5.0 Aug 15, 2023

Yes - Donne is incredibly proactive, helpful and efficient. The attention to detail and care provided for a successful outcome for all parties are impressive. No areas for improvement were noted.
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Data Entry & BPO Services for Global Investment Firm

5.0 Dec 21, 2021

The competency of Growth Hub’s upper- and mid-level management is amazing. They’re dialed into our needs and very proactive. They’re not just doing what I request, Growth Hub also provides advice on how we can be more efficient and accurate in our partnership.
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Industry Experience

Growth Hub has demonstrated expertise across various industries including Consulting, Financial Services, Medical, Software, Human Resources, and eCommerce. Clients commend their responsiveness, attention to detail, and ability to deliver tailored solutions. In Consulting and Financial Services, feedback highlights efficiency in data management and lead generation. The Medical sector feedback emphasizes effective appointment setting, while Software clients appreciated enhanced lead quality. Overall sentiment is positive across all sectors, indicating strong potential for collaboration in data-driven projects and lead generation.
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Consulting Financial services Other Industry Human Resources Medical Software Information technology Other industries eCommerce

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Average Project Cost Breakdown

Less than $10,000 (4) $50,000 to $199,999 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.
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Randburg, South Africa

Pendoring Office Park, 299 Pendoring Road
Randburg, South Africa 2195
2 - 5

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Ec3

4.8 5 reviews

$10,000+

< $25 / hr

50 - 249

Durban, South Africa

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

5% Direct Marketing

5% Social Media Marketing

Ec3 is a boutique call center specializing in customer renewal, retention, and lead conversion services. The company consistently receives positive feedback for its effective project management, innovative problem-solving, and strong alignment with clients' values. Approximately 100% of reviewers praise their proactive communication and professionalism, with no significant areas for improvement mentioned.

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Reviews mention High-quality work
Clients consistently highlight Ec3's high-quality work, particularly emphasizing their exceptional execution and problem-solving abilities. One client noted that Ec3 'smashed' performance metrics, demonstrating their effectiveness in customer retention strategies. Their dedication to delivering results and flexibility in addressing challenges were frequently praised, with one client stating, 'you could never fault them for what you gave them.' Overall, the sentiment surrounding Ec3's work quality is overwhelmingly positive.

Call Center Services for Asset Management Company

4.0 Jun 10, 2021

Those were the metrics we had in place for them, and they actually smashed them out of the park. The execution was their biggest attribute. Second to this was their willingness to always find a way around problems — they were great with that. Basically, it was their dedication and execution. I already mentioned execution, but that’s just how good they were. You could never fault them for what you gave them; they always got things done.
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Industry Experience

Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Financial services IT Services Energy & natural resources Telecommunications

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.
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South Africa (3) Andorra (1) Australia (1)

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MANGO5

5.0 2 reviews

Undisclosed

Undisclosed

250 - 999

Cape Town, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

MANGO5 is a customer service and sales support company specializing in providing comprehensive support solutions for international clients. Feedback highlights their effective communication and reliability, with 100% of reviewers noting improved customer satisfaction and trust. Clients appreciate their investment in employee training, although some mention the slow hiring process as a minor drawback.

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Industry Experience

MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.
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IT Services

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Average Project Cost Breakdown

What Clients Have Said
MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.
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ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

40% Sales Outsourcing

30% Customer Service Outsourcing

20% Call Center Services +1 service

10% Back Office Outsourcing

ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

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Industry Experience

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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The Agentsy BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Call Center Services +1 service

20% Finance & Accounting Outsourcing (FAO)

The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

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Reviews mention Transparent
Clients consistently commend The Agentsy BPO for their transparent communication and open approach. One client noted their 'attention to detail' and 'open and transparent communication' as key strengths, which contributed to a successful partnership. The feedback reflects a strong overall sentiment, highlighting the company's ability to meet objectives while fostering trust and clarity in interactions.

BPO for Online Travel Agency

5.0 May 1, 2023

It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out.
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Industry Experience

The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.
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Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves South Africa

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Easy to work with
Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves South Africa

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Reviews mention Exceeds expectations
Clients consistently report that Remote Team Solutions exceeds expectations in service delivery. One client highlighted their impressive responsiveness and commitment, stating that their initial expectations were surpassed. Another noted that RTS not only filled a critical technical position but also demonstrated an exceptional understanding of their needs, going beyond mere candidate selection. Overall, feedback reflects a strong sentiment of satisfaction, with clients appreciating both the quality of candidates provided and the proactive support offered throughout the engagement.

Recruiting Services for Construction Company

5.0 May 6, 2024

They go above and beyond with their service delivery. My initial expectations have not only been met but exceeded to a level I didn't think possible. Their commitment to excellence is truly impressive.
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Technical Position Recruitment for Hyperscale Data Company

5.0 Jan 24, 2024

RTS is highly responsive to all of our needs and continuously goes well beyond our expectations. Their proactive approach ensures that our requirements are not only met but surpassed.
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Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

Remote Team Solutions has redefined what it means to find, hire, and retain remote talent. Their excellence, professionalism, and commitment have exceeded my highest expectations, and I wholeheartedly recommend their services to any organization seeking to thrive in the virtual workspace.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Remote Team Solutions, noting efficient policy issuance and effective communication. A Processing Manager highlighted the company's good value and the ability to manage their own team while receiving timely support. Clients appreciate the responsiveness and adaptability of the team, with no immediate areas for improvement identified. Overall, sentiment is overwhelmingly positive, indicating a strong fit for project needs.
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Industry Experience

Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages Software IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations.
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Outsource-X (Pty) Ltd

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

35% Customer Service Outsourcing

35% Sales Outsourcing

20% Back Office Outsourcing +1 service

10% Recruitment Process Outsourcing

Outsource-X (Pty) Ltd is a customer service consulting firm specializing in recruitment, training, and performance management. The reviews are overwhelmingly positive, highlighting their commitment to continuous improvement, exceptional communication, and proactive problem-solving. Notably, 100% of reviewers praised their timely delivery and skilled professionals.

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Industry Experience

Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector.
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Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm.
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DSG

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Johannesburg, South Africa

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% E-Commerce Development +2 services

10% Call Center Services

10% Web Design

Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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More responsive than most other service providers

DSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Delta-v

4.8 4 reviews

$5,000+

$50 - $99 / hr

10 - 49

Cape Town, South Africa

Services provided

90% Sales Outsourcing

10% Business Consulting

Delta-v is a sales development consulting firm specializing in building sales engines, creating sales playbooks, and training sales development representatives (SDRs). Their reviews are overwhelmingly positive, highlighting their structured approach, cultural alignment, and tailored insights, with 100% of reviewers praising their expertise and responsiveness. Clients appreciate their focus on fundamentals and the tangible outcomes achieved, though some suggest enhancements in training for closing deals.

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Reviews mention High-quality work
Clients consistently commend Delta-v for delivering high-quality work, particularly in their comprehensive masterclass sessions. Feedback highlights the effectiveness of the training in equipping teams with essential skills, such as structuring sales playbooks and tracking performance metrics. One client noted that Delta-v met all promised expectations without exaggeration, ensuring the program was tailored to their needs. Overall, the sentiment reflects strong satisfaction with the quality and relevance of the services provided.

Business Consulting for Customer Support Software Co

5.0 Feb 20, 2024

In the build up to the masterclass I asked for insight to ensure the class was fit for my needs, the insights given were spot on with what was delivered. The Delta-V team did not try to inflate expectations to get me to join the class. They delivered exactly what they had promised.
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Industry Experience

Delta-v has demonstrated expertise across the Software, Information Technology, and IT Services industries. Clients praise their ability to build robust sales processes, develop effective SDR training, and create comprehensive sales playbooks. Overall sentiment is positive, highlighting Delta-v's structured approach, cultural alignment, and commitment to delivering measurable outcomes. These strengths position them as a valuable partner for businesses seeking to enhance their sales development capabilities in technology-focused sectors.
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Software Information technology IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Delta-v's competitive pricing and strong value for money. One client noted that Delta-v's services 'fit our budget' while delivering high-quality training and support. Another emphasized the 'good value for cost' and effective outcomes achieved within the project's scope. Overall, feedback indicates satisfaction with the company's pricing structure, aligning well with client expectations and project goals.
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South Africa (2) England (2)

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Level180

4.8 5 reviews

$1,000+

$100 - $149 / hr

2 - 9

Randburg, South Africa

Services provided

35% Sales Outsourcing

25% Direct Marketing

20% Business Consulting +1 service

20% Corporate Training & Coaching

Level180 is a professional email marketing agency specializing in cold emailing and direct marketing strategies. Reviewers consistently highlight their effective communication, innovative approaches, and dedication to client goals, resulting in positive outcomes such as increased leads and client engagement. Approximately 100% of reviews commend their professionalism and responsiveness, though some suggest improvements in quality control and non-standard techniques.

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Reviews mention Helpful
Clients have expressed high satisfaction with Level180's helpfulness, noting their prompt response to requests and effective communication methods. One client highlighted the 'friendly staff' and their 'attention to detail,' appreciating the timely delivery of all project items. Additionally, the establishment of a WhatsApp group for immediate communication was particularly praised, demonstrating Level180's commitment to being accessible and responsive throughout the project.

Email Mktg & Sales Outsourcing for Digital Aggregator Co

5.0 Dec 18, 2023

All requests were delivered on time. We had regularly scheduled meetings to discuss progress and possible adjustments. A whatsapp group was created for us so that I could reach out immediately and get quick responses when needed. Every time a meeting was requested by us,180 was able to schedule as soon as possible to aid with our requests.
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Industry Experience

Level180 has demonstrated strong expertise across several industries, including Non-Profit, Information Technology, Telecommunications, and Business Services. Clients have praised their innovative approaches, effective communication, and dedication to achieving measurable results, such as increased lead generation and improved outreach. Overall, feedback reflects a positive sentiment, with clients noting Level180's professionalism and adaptability, making them a suitable partner for organizations in need of marketing solutions in these sectors.
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Non-profit Information technology Telecommunications Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Level180 for delivering excellent value for money, noting that their pricing aligns well with project budgets. One client highlighted the company's 'great culture fit' and 'exceptional' service quality, while another appreciated their 'flexibility' and 'integrity.' Overall, feedback indicates that clients feel they receive substantial returns on their investment, with effective communication and innovative strategies enhancing the perceived value of their services.
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Pretoria, South Africa (1) Johannesburg, South Africa (1) Plettenberg Bay, South Africa (1)

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HANGAR49

4.5 1 review

Undisclosed

Undisclosed

10 - 49

Cape Town, South Africa

Services provided

25% Sales Outsourcing

20% Business Consulting

20% Marketing Strategy +3 services

15% Email Marketing

10% Content Marketing

10% Market Research

HANGAR49 is a customer acquisition and sales development company, highly praised for its expertise in setting up scalable customer acquisition processes. Feedback indicates 100% positive responses, with clients highlighting their collaborative approach and valuable market insights. Notably, every client emphasized HANGAR49's integration with their teams and strategic contribution to sales efforts, suggesting a strong partnership model.

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Industry Experience

HANGAR49 has demonstrated expertise primarily in the IT Services industry, assisting startups in developing scalable customer acquisition strategies. Their strengths include crafting ideal customer profiles, conducting market research, and facilitating direct engagement with potential clients. Reviews highlight their collaborative approach and ongoing support, resulting in increased lead generation and market insights. Overall sentiment is highly positive, indicating that HANGAR49 is a strong partner for IT businesses seeking marketing and sales development assistance.
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IT Services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express a strong sentiment regarding HANGAR49's cost-effectiveness, noting their services provide substantial value for a reasonable investment, typically between $8,000 and $10,000. One client highlighted the impressive results in lead generation and market insights gained from the collaboration. Additionally, the ongoing support and integration into the client's team enhance their perceived value, making HANGAR49 a recommended partner for startups seeking marketing expertise without the overhead of an internal team.
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CCI Global

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Umhlanga, South Africa

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Sales Outsourcing

Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Consumer Links

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Mount Edgecombe, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Consumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
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Mount Edgecombe, South Africa

220 Flanders Drive
Mount Edgecombe, South Africa 4300
301 - 400

0161 637 9449

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Amalfi Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Durban, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
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Ignition CX

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

uMhlanga, South Africa

Services provided

45% Call Center Services

30% Customer Service Outsourcing

25% Sales Outsourcing

Answering service company Ignition CX was established in 2002. The firm offers Call Center Services and Customer Service Outsourcing.
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SourceTalent

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Durban, South Africa

Services provided

85% Customer Service Outsourcing

15% Business Consulting

SourceTalent is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Business Consulting and were established in 2012.
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2CT Sales Co.

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Durban, South Africa

Services provided

60% Sales Outsourcing

30% Call Center Services

10% Customer Service Outsourcing

Launched in 2022, 2CT Sales Co. Is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Call Center Services and is in Durban, South Africa.
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SURGO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cape Town, South Africa

Services provided

50% Customer Service Outsourcing

13% HR Consulting

13% Staffing +2 services

12% HR Outsourcing

12% Recruiting

SURGO, a Customer Service Outsourcing company, is in Cape Town, South Africa. Their services include Customer Service Outsourcing and Staffing.
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iContact BPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Randburg, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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Sigma Connected Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Cape Town, South Africa

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Based in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.
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Centrevo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Mount Edgecombe, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Centrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.
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CiQ

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mount Edgecombe, South Africa

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

CiQ, an answering service, was founded in 2019. They specializes in Call Center Services and Back Office Outsourcing.
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SkyHigh Global Contact center

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Durban, South Africa

Services provided

100% Call Center Services

Call center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services.
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121 BPO

0.5 1 review

Undisclosed

Undisclosed

10 - 49

Cape Town, South Africa

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

121 BPO is a business process outsourcing company. However, client feedback shows significant dissatisfaction, with 100% of reviewed experiences highlighting subpar service, poor management, and financial losses. Notably, there was a concerning lack of communication and professionalism, with 100% of reviewers advising caution due to these issues, particularly under the leadership of Mr. Waldo W.

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Industry Experience

121 BPO has primarily operated within the consulting industry, focusing on immigration services. Feedback indicates significant shortcomings in project management and oversight, leading to financial losses for clients. Overall sentiment is negative, highlighting inadequate service delivery and poor communication. Potential clients in the consulting sector should be wary of engaging with 121 BPO, particularly regarding their management capabilities, which appear to be a critical area for improvement.
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Consulting

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Client feedback regarding 121 BPO's cost and value for money is predominantly negative. One CEO reported that despite initial expectations of cost savings, the collaboration resulted in significant financial losses, including the unexplained disappearance of a deposit of $4,600. The service quality was deemed subpar, and management oversight was criticized. Overall, clients advise caution when considering 121 BPO, citing unprofessional conduct and inadequate management as key concerns.
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edgeprocx

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Sandton, South Africa

Services provided

35% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

15% Product Marketing

Edgeprocx is a call center company. They specialize in Call Center Services and Back Office Outsourcing and are based in Sandton, South Africa.
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Telepride Consultants

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cape Town, South Africa

Services provided

45% Call Center Services

15% Document Digitization & Management

15% Social Media Marketing +3 services

10% Back Office Outsourcing

10% Search Engine Optimization

5% CRM Consulting and SI

Midsize call center company Telepride Consultants, is in Cape Town, South Africa. The team focuses on Call Center Services and Social Media Marketing.
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In Africa Connect

Not yet reviewed

$10,000+

$200 - $300 / hr

10 - 49

Cape Town, South Africa

Services provided

33% Customer Service Outsourcing

20% Call Center Services

15% Direct Marketing +3 services

15% Market Research

13% Back Office Outsourcing

4% Business Consulting

Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center
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Orynex BPO

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Durban North, South Africa

Services provided

60% Call Center Services

20% Sales Outsourcing

10% Business Consulting +2 services

5% Back Office Outsourcing

5% IT Staff Augmentation

Orynex BPO is a customer experience partner designed to deliver customer experiences that feel personal, consistent and genuinely human. We are intentionally small, allowing our teams to understand
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Lucid Remote

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Johannesburg South, South Africa

Services provided

45% Back Office Outsourcing

30% IT Strategy Consulting

25% Sales Outsourcing

Lucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting.
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Persuade

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cape Town, South Africa

Services provided

80% Sales Outsourcing

20% Market Research

Persuade is a Sales Outsourcing company. Founded in 2017, the company is headquartered in Cape Town, South Africa. Their team offers Sales Outsourcing and Market Research.
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Real Receptionist

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cape Town, South Africa

Services provided

50% Call Center Services

50% HR Outsourcing

Real Receptionist is a call center and HR Outsourcing company. Founded in 2019, the agency offers Call Center Services and HR Outsourcing.
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PRONEL PROJECTS

Not yet reviewed

$50,000+

$25 - $49 / hr

50 - 249

Pretoria, South Africa

Services provided

50% HR Consulting

25% Back Office Outsourcing

25% Document Digitization & Management

PRONEL PROJECTS is a HR Consulting company. The Pretoria, South Africa-based team offers HR Consulting and Back Office Outsourcing.
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Thetha Connect

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sandbaai, South Africa

Services provided

50% Back Office Outsourcing

50% Call Center Services

Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
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3iSolutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Services provided

40% Call Center Services

30% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
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VirtuCall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pretoria, South Africa

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Small call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.
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Khaltsha Call Centre

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.
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CION BPO

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cape Town, South Africa

Services provided

40% Recruitment Process Outsourcing

30% Sales Outsourcing

25% Customer Service Outsourcing +1 service

5% Back Office Outsourcing

CION BPO is a Recruitment Process Outsourcing company. The Cape Town, South Africa-based team offers Recruitment Process Outsourcing and Sales Outsourcing.
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IntelliBPO

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Johannesburg, South Africa

Services provided

100% Customer Service Outsourcing

IntelliBPO is a midsize Customer Service Outsourcing company. Founded in 2017, the team focuses on Customer Service Outsourcing.
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Growth Partners Global

Not yet reviewed

Undisclosed

$150 - $199 / hr

50 - 249

uMhlanga, South Africa

Services provided

50% Branding

50% Sales Outsourcing

Growth Partners Global is a branding company and Sales Outsourcing company. Headquartered in uMhlanga, South Africa, the firm offers Branding and Sales Outsourcing.
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Trilogy BPO

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

50% Call Center Services

10% AI Agents

10% AI Consulting +3 services

10% AI Development

10% Business Consulting

10% Generative AI

Trilogy BPO is an answering service company established in 2024. The firm focuses on Call Center Services and Artificial Intelligence.
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AdminAssist Intl.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pretoria, South Africa

Services provided

100% Back Office Outsourcing

AdminAssist Intl. Is a small Back Office Outsourcing company located in Pretoria, South Africa. The team specializes in Back Office Outsourcing.
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Telecommunications Academy TA ABC telecommunications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bluff, South Africa

Services provided

80% Call Center Services

20% Corporate Training & Coaching

Telecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.
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Ubuntu Outsourcing Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Cape Town, South Africa

Services provided

20% Recruitment Process Outsourcing

15% Back Office Outsourcing

10% Call Center Services +8 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

5% Employer of Record (EOR) Services

5% Executive Search

5% HR Consulting

5% HR Outsourcing

5% Recruiting

Ubuntu Outsourcing Solutions, a Recruitment Process Outsourcing company, was founded in 2024. The agency focuses on Recruitment Process Outsourcing and Back Office Outsourcing, and is midsize.
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Candies Freelance Agency Pty Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cape Town, South Africa

Services provided

20% Call Center Services

15% Customer Service Outsourcing

15% HR Outsourcing +7 services

10% Recruiting

10% Sales Outsourcing

10% Staffing

5% Advertising

5% Blockchain

5% Digital Asset Management

5% Marketing Strategy

Candies Freelance Agency Pty Ltd, a call center, was established in 2024. They focuses on Call Center Services and HR Outsourcing.
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Syte

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Johannesburg, South Africa

Services provided

35% Ecommerce Marketing

35% Sales Outsourcing

30% Search Engine Optimization

In 2009, years ago we started a coffee business called Aquaspresso. After starting our business, we quickly realised that if you have no customers, you have no business (pretty obvious but pretty
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Aphiwe Consulting

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Pretoria, South Africa

Services provided

50% Back Office Outsourcing

50% Finance & Accounting Outsourcing (FAO)

Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company Aphiwe Consulting was launched in 2021. The firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Employmate

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cape Town, South Africa

Services provided

20% Back Office Outsourcing

20% Executive Search

20% Recruitment Process Outsourcing +2 services

20% Sales Outsourcing

20% Staffing

Founded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
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Cape Town, South Africa

Dock Road
Cape Town, South Africa 8001
10 - 15

See All Locations (2)

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ECONX GROUP

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Services provided

35% Customer Service Outsourcing

10% Compliance Consulting

10% Corporate Relocation +8 services

10% Document Digitization & Management

5% Business Continuity Management

5% Content Writing Services

5% Corporate Training & Coaching

5% Environmental Consulting

5% HR Consulting

5% HR Outsourcing

5% Transcription

ECONX GROUP is a Customer Service Outsourcing company. The Cape Town, South Africa-based team offers Customer Service Outsourcing and Corporate Relocation.
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Industrial Growth Hub

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Cape Town, South Africa

Services provided

25% Custom Software Development

25% Mobile App Development

25% Sales Outsourcing +1 service

25% Web Development

Industrial Growth Hub is a software development company established in 2023. The firm specializes in Custom Software Development and Web Development, and is small.
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