VA Connect

BACKGROUND

Please describe your company and position.

 I am the Founder & Advocate of a legal company 

Describe what your company does in a single sentence.

We are a boutique law firm, serving clients in Africa and globally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VA Connect to accomplish?

Administrative and legal support at an executive level

SOLUTION

How did you find VA Connect?

Online Search

Why did you select VA Connect over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from VA Connect were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Administrative Support: Well-organized calendars, managed correspondence, and systematic document filing.
• Document Preparation and Drafting: Professionally prepared legal documents, letters, and terms of engagement.
• File and Client Management: Organized client files and prompt, professional responses to client inquiries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with VA Connect led to significant improvements in several key areas, including enhanced administrative efficiency, proactive task management, greater accuracy in document preparation, and timely delivery of legal documents. Additionally, the successful completion of various projects and effective handling of inquiries and ad hoc tasks contributed to streamlining operations at Anne Babu & Company, reflecting overall progress and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is well organized, formulates to-do lists, communicates on each task, and consistently meets deadlines.

What was your primary form of communication with VA Connect?

Email or Messaging App

What did you find most impressive or unique about this company?

VA Connects professionalism and good rapport with clients

BACKGROUND

Please describe your company and position.

I am the Director of Lime Talent

Describe what your company does in a single sentence.

FMCG Recruitment Specialists

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VA Connect to accomplish?

• Ongoing VA support

SOLUTION

How did you find VA Connect?

Online Search

Why did you select VA Connect over others?

• Pricing fit our budget
• Other

How many teammates from VA Connect were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Uploading job posts to our website Researching target companies Creating and formatting presentations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The work we need is completed to a high standard on a weekly basis with minimum input required from our team

Describe their project management. Did they deliver items on time? How did they respond to your needs?

we would usually do a call or VC before starting a new project so we can screenshare exactly what needs to be done. Once we've done this then projects are delivered weekly and on time

What was your primary form of communication with VA Connect?

Virtual Meeting

What did you find most impressive or unique about this company?

They are straightforward, easy to deal with, and once up and running are fully self-managing.

Are there any areas for improvement or something VA Connect could have done differently?

The first VA we hired struggled with the work but the business replaced her quickly and we couldn't be more happy with the person we've had since May