Top Call Center Services & Voice Services in South Africa

Ratings Updated: April 18, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves South Africa

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Experienced
The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness.

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves South Africa

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Accessible
Clients have expressed high satisfaction with Helpware's accessibility and responsiveness. One reviewer noted that the team was 'proactive and super helpful' in addressing support tickets, and they praised the effective onboarding process that facilitated clear communication. Overall, the sentiment reflects a strong appreciation for Helpware's commitment to being available and supportive, with no significant areas for improvement identified in the initial experiences.

Call Center Services for E-Learning Software Company

5.0 Aug 29, 2020

The team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful how they answered tickets and made themselves available. Very effective. Very well planned onboarding plan and sessions designed to clearly communicate and get everyone on the same page.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves South Africa

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Afrishore BPO

5.0 3 reviews

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Premier Verified

$5,000+

< $25 / hr

250 - 999

Sandton, South Africa

Services provided

50% Call Center Services

35% Customer Service Outsourcing

10% Accounting +1 service

5% Marketing Strategy

Afrishore BPO is a company specializing in lead generation, customer service support, and back-office functions. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, on-time delivery, and alignment with client values. Clients commend their warmth, flexibility, and excellent project management skills, with no areas identified for improvement.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Afrishore BPO reflect a strong overall sentiment, highlighting their professionalism and effective communication. Clients noted significant improvements in lead contact rates and customer retention, with one client achieving 100% client retention. Their flexibility in adapting to project needs and alignment with client values were frequently praised. No significant areas for improvement were identified, reinforcing their reputation as a reliable partner in various business functions.
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Industry Experience

Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketing

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.
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Delta-v

4.8 4 reviews

$5,000+

$50 - $99 / hr

10 - 49

Cape Town, South Africa

Services provided

90% Sales Outsourcing

10% Business Consulting

Delta-v is a sales development consulting firm specializing in building sales engines, creating sales playbooks, and training sales development representatives (SDRs). Their reviews are overwhelmingly positive, highlighting their structured approach, cultural alignment, and tailored insights, with 100% of reviewers praising their expertise and responsiveness. Clients appreciate their focus on fundamentals and the tangible outcomes achieved, though some suggest enhancements in training for closing deals.

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Reviews mention Well-organized projects
Clients have expressed strong satisfaction with Delta-v's project organization, highlighting their structured and methodical approach. One client noted that the program was executed in record time, with all modules delivered punctually. Another emphasized the thorough planning and readiness of materials, complemented by patient and attentive training. Overall, the sentiment reflects confidence in Delta-v's ability to manage projects effectively and deliver results promptly.

Sales Consulting Services for Technology Investment Group

4.5 Nov 15, 2023

The program followed a very structured, step-by-step approach, with Alex always available to answer any questions along the way. All modules were delivered on time - in record time, given the urgency we had to get going! We're impressed with their very structured, proven approach.
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Training for Software Dev Company

5.0 Oct 16, 2023

The entire project was well-planned and executed. All documents were ready and at our disposal when we needed it. Alex was very thorough and patient in the training sessions and was always willing to assist during and after the training was completed.
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Industry Experience

Delta-v has demonstrated expertise across the Software, Information Technology, and IT Services industries. Clients praise their ability to build robust sales processes, develop effective SDR training, and create comprehensive sales playbooks. Overall sentiment is positive, highlighting Delta-v's structured approach, cultural alignment, and commitment to delivering measurable outcomes. These strengths position them as a valuable partner for businesses seeking to enhance their sales development capabilities in technology-focused sectors.
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Software Information technology IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Delta-v's competitive pricing and strong value for money. One client noted that Delta-v's services 'fit our budget' while delivering high-quality training and support. Another emphasized the 'good value for cost' and effective outcomes achieved within the project's scope. Overall, feedback indicates satisfaction with the company's pricing structure, aligning well with client expectations and project goals.
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South Africa (2) England (2)

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves South Africa

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.

API Integration for Life Science Community

5.0 Feb 29, 2024

Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves South Africa

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

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SupportYourApp

4.8 81 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves South Africa

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.

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Reviews mention Helpful
The overall sentiment regarding SupportYourApp's helpfulness is highly positive. Clients consistently highlight the company's adaptability and readiness to assist. One client noted, 'all very adaptive and helpful,' while another emphasized their 'willingness to learn and work with new things.' Additionally, effective communication was praised, with feedback stating that 'they are always ready to help and deliver the best possible result.' Such feedback indicates a strong alignment with client needs and satisfaction.

BPO for Blockchain-Based Noncustodial Wallet Provider

5.0 Aug 2, 2023

We have established a friendly yet professional communication with the management team. They are always ready to help and deliver the best possible result in any situation. We are very satisfied with them overall.
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Call Center Services for Meditation App

5.0 Jan 23, 2023

Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up. Their willingness to learn and work with new things and new tasks is impressive. They are always ready to help and take on new things and responsibilities.
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Customer Support Services for B2C IT company

5.0 Dec 26, 2022

We are very satisfied with the workflow between us and SupportYourApp. They are always very glad and ready to help us. Since we started working with SupportYourApp, our support system has been improved.
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Customer Service Outsourcing for Baggage Solutions Company

4.0 Jan 27, 2025

SupportYourApp's professional setup and helpfulness are impressive. They are all very adaptive and helpful. Their response to our needs has been timely and accommodating.
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11 of 14 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been mixed. While some clients praised their responsiveness and adaptability, as seen in the health platform review highlighting strong performance and proactive communication, others reported significant issues. A lifestyle apparel brand noted a lack of accountability and ownership, leading to increased internal workload. Overall, sentiment varies, with some clients recommending the service and others expressing dissatisfaction due to execution shortcomings.
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Industry Experience

SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail

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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

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Ec3

4.8 5 reviews

$10,000+

< $25 / hr

50 - 249

Durban, South Africa

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

5% Direct Marketing

5% Social Media Marketing

Ec3 is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound, and Outbound Call Center operations. Across the reviews, Ec3 is praised for its exceptional project management and innovative problem-solving, with 100% positive feedback highlighting their dedication and adaptability. Clients commend their ability to exceed expectations, and their entrepreneurial culture and owner-led management further enhance their client relationships.

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Reviews mention Accommodating
Overall sentiment regarding Ec3's accommodating nature is highly positive. Clients emphasized Ec3's flexibility and responsiveness to requests, with one CEO noting their promptness in introducing necessary changes. Another client highlighted Ec3's dedication to overcoming challenges, stating they are 'great with that.' This adaptability and willingness to collaborate were consistently praised across reviews, establishing Ec3 as a supportive partner in achieving project goals.

Digital Marketing & Call Center Services for Energy Company

5.0 Sep 8, 2023

The Ec3 Project Sponsorship (Ec3 execs) and the Project management was very structured and involved for a relatively small campaign for Ec3. The Beevo and Ec3 management personnel worked very well together and Ec3 was very accommodating of our requests and very prompt to introduce necessary changes.
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Call Center Services for Asset Management Company

4.0 Jun 10, 2021

However, if you think it’s not going to work with them, talk to Ec3 about what you want. They always find a way; they're extremely flexible.
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3 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Credit Card Provider
5.0 — Ec3 provided call center services for a credit card provider. The team was responsible for contacting leads from different pipelines and converting them into loans. Read more
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Industry Experience

Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Financial services IT Services Energy & natural resources Telecommunications

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.
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The Agentsy BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

20% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing +1 service

20% Finance & Accounting Outsourcing (FAO)

The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

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Industry Experience

The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.
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Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.
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VA Connect

4.8 11 reviews

Undisclosed

Undisclosed

50 - 249

Sandton, South Africa

Services provided

50% Call Center Services

50% Back Office Outsourcing

VA Connect is a company specializing in Contact Center Services, offering Customer Support Services and Outbound Call Center solutions. Reviews highlight the company's effectiveness in business growth and customer service, with a focus on professional relationships and successful team integration. A significant 100% of feedback emphasizes positive collaboration and the beneficial impact on client businesses.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer & Call Center Services for Corporate Catering Co
5.0 — VA Connect has been providing call center and customer services for a corporate catering company. These services encompass outbound dialing, answering phones, and dealing with inquiries, complaints, Read more
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Industry Experience

VA Connect has demonstrated expertise across various industries, including maritime, banking, supply chain, food & beverage, advertising, and legal. Feedback highlights their strengths in operational efficiency, effective communication, and tailored staffing solutions, resulting in increased productivity and successful project execution. Overall sentiment is highly positive, particularly within fintech and logistics, indicating a strong fit for clients seeking reliable support in fast-paced environments.
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Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Software Other industries

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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently commend VA Connect for offering good value for money, with several reviews highlighting that their pricing fits within budget constraints while maintaining high-quality service. One client noted, 'Good value for cost,' and another mentioned, 'Pricing fit our budget.' Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the balance between affordability and the quality of support received.
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South Africa (3) Kenya (1) United Arab Emirates (1) England (1)

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MANGO5

5.0 2 reviews

Undisclosed

Undisclosed

250 - 999

Cape Town, South Africa

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

MANGO5 is a mid-sized company specializing in Contact Center Services, including Customer Support Services and Telemarketing Services. Overall feedback highlights their strong performance in customer satisfaction and sales conversion rates, matching internal benchmarks. Notably, 100% of reviewers emphasize their trustworthiness and commitment to continuous improvement, although hiring processes could be faster.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Online insurance Company
5.0 — An online insurance company partners with MANGO5 for call center services. The team is responsible for selling the client's products to potential customers. Read more
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Industry Experience

MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.
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IT Services

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Average Project Cost Breakdown

What Clients Have Said
MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.
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ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

20% Call Center Services

40% Sales Outsourcing

30% Customer Service Outsourcing +1 service

10% Back Office Outsourcing

ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

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Industry Experience

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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What are Featured Providers?

Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves South Africa

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves South Africa

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Communicative
The feedback regarding Significo's communication is overwhelmingly positive. Clients noted their 'receptive and consistent communication' and highlighted that they 'respond quickly' to inquiries. The project management was praised for timely delivery and effective responses to client needs, emphasizing a strong communicative approach throughout the collaboration. Overall, the sentiment reflects a high level of client satisfaction with the company's communication practices.

Call Center Services for Automotive Services Company

5.0 Jun 26, 2025

They were very receptive and consistent with their communication. If there are areas for improvement, they respond in real time and quick.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves South Africa

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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1 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Valoris Center reflect a positive overall sentiment, highlighting their strong customer support and effective project management. Clients praised their punctuality and responsiveness, noting impressive metrics such as CSAT and SLA delivery rates. Specific feedback included appreciation for their proactive approach and flexibility in understanding business needs. However, minor suggestions for improvement were made regarding ticket distribution processes. Overall, Valoris Center is seen as a reliable partner with a good cultural fit and value for cost.
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7 of 9 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Freight Transportation Co
5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read more
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Industry Experience

Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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Level180

4.8 5 reviews

$1,000+

$100 - $149 / hr

2 - 9

Randburg, South Africa

Services provided

35% Sales Outsourcing

25% Direct Marketing

20% Business Consulting +1 service

20% Corporate Training & Coaching

Level180 is a professional email marketing agency specializing in cold emailing and direct marketing strategies. Reviewers consistently highlight their effective communication, innovative approaches, and dedication to client goals, resulting in positive outcomes such as increased leads and client engagement. Approximately 100% of reviews commend their professionalism and responsiveness, though some suggest improvements in quality control and non-standard techniques.

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Reviews mention High-quality work
Level180 received commendations for delivering high-quality work, particularly in their cold emailing services. One client noted their 'exceptional' expertise and dedication, highlighting the team's 'blend of professionalism and creativity.' Regular check-in calls facilitated effective communication, allowing for innovative strategies that significantly improved campaign performance. Overall, clients expressed high satisfaction with Level180's service quality and recommended them as a reliable partner for enhancing marketing efforts.

Email Marketing & Sales Outsourcing for Nonprofit Org

4.5 Jul 5, 2024

We had regular feedback, and they were aligned with our company goals. Also, they were very consistent on our project.
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Industry Experience

Level180 has demonstrated strong expertise across several industries, including Non-Profit, Information Technology, Telecommunications, and Business Services. Clients have praised their innovative approaches, effective communication, and dedication to achieving measurable results, such as increased lead generation and improved outreach. Overall, feedback reflects a positive sentiment, with clients noting Level180's professionalism and adaptability, making them a suitable partner for organizations in need of marketing solutions in these sectors.
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Non-profit Information technology Telecommunications Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Level180 for delivering excellent value for money, noting that their pricing aligns well with project budgets. One client highlighted the company's 'great culture fit' and 'exceptional' service quality, while another appreciated their 'flexibility' and 'integrity.' Overall, feedback indicates that clients feel they receive substantial returns on their investment, with effective communication and innovative strategies enhancing the perceived value of their services.
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Pretoria, South Africa (1) Johannesburg, South Africa (1) Plettenberg Bay, South Africa (1)

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HANGAR49

4.5 1 review

Undisclosed

Undisclosed

10 - 49

Cape Town, South Africa

Services provided

25% Sales Outsourcing

20% Business Consulting

20% Marketing Strategy +3 services

15% Email Marketing

10% Content Marketing

10% Market Research

HANGAR49 is a customer acquisition and sales development company, highly praised for its expertise in setting up scalable customer acquisition processes. Feedback indicates 100% positive responses, with clients highlighting their collaborative approach and valuable market insights. Notably, every client emphasized HANGAR49's integration with their teams and strategic contribution to sales efforts, suggesting a strong partnership model.

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Industry Experience

HANGAR49 has demonstrated expertise primarily in the IT Services industry, assisting startups in developing scalable customer acquisition strategies. Their strengths include crafting ideal customer profiles, conducting market research, and facilitating direct engagement with potential clients. Reviews highlight their collaborative approach and ongoing support, resulting in increased lead generation and market insights. Overall sentiment is highly positive, indicating that HANGAR49 is a strong partner for IT businesses seeking marketing and sales development assistance.
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IT Services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express a strong sentiment regarding HANGAR49's cost-effectiveness, noting their services provide substantial value for a reasonable investment, typically between $8,000 and $10,000. One client highlighted the impressive results in lead generation and market insights gained from the collaboration. Additionally, the ongoing support and integration into the client's team enhance their perceived value, making HANGAR49 a recommended partner for startups seeking marketing expertise without the overhead of an internal team.
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Featured

What are Featured Providers?
A-SALES AB

4.9 64 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves South Africa

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.

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Reviews mention Easy to work with
Clients have expressed a highly positive sentiment regarding A-SALES AB's ease of collaboration. One review highlights their structured project management and timely delivery of materials, stating they were 'very easy to work with.' Clear expectations and consistent communication further contributed to a smooth working relationship. Overall, feedback indicates that A-SALES AB is responsive and effective in understanding client needs, making them a favorable partner for project execution.

Sales Appointment Setting for Optimization Strategy Company

5.0 Jun 24, 2024

The strategy was constantly improved, and we were always kept in the loop of things. Their team was very approachable, and when any problems came up, they were promptly solved. I really enjoyed working with them, genuinely. They are down to earth, and are always looking for ways to innovate, improve campaigns, book more meetings.
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Email Marketing for 3D Manufacturing Solutions Company

5.0 Mar 10, 2024

The A-SALES AB team is quick and responsive. Their customer service rocks, always there for us and ready to adapt to our business needs. Our primary AM/CSM Orestas was super responsive, on time, always 3 steps ahead and just a massive pleasure to work with. Massive kudos to Orestas.
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Lead Generation Services for Digital Marketing Agency

5.0 Apr 24, 2025

They're very approachable, and if I had any concerns they would be taken care of.
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Lead Generation for Web & Software Development Company

5.0 Nov 28, 2025

Their project management was very structured and easy to work with. They set clear expectations and timelines from the beginning, then kept everything on track with a consistent weekly rhythm. Prospect lists, campaign launches, follow up cycles, and performance reports were delivered on time, so we always knew what was happening and what results to expect next.
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16 of 16 Call Center Services reviews are 5 stars

6 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently highlight A-Sales AB's strong value for money, noting that their pricing aligns well with project budgets. For instance, one client emphasized the 'good value for cost,' while another appreciated their 'high-quality leads' that resulted in significant ROI. Overall, the sentiment is positive, with many stating that the investment led to a steady flow of qualified meetings and successful outreach campaigns, reinforcing the perception of cost-effectiveness and satisfactory outcomes.
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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Assistring LLC

5.0 16 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves South Africa

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (12)

What Clients Have Said
Clients consistently commend Assistring LLC for delivering excellent value for money, with several noting that their pricing aligns well with budgetary constraints. For instance, a Director of Operations highlighted the company's 'good value for cost' and noted the improvement in customer satisfaction and efficiency. Another client remarked on achieving a significant increase in sales and customer loyalty due to Assistring's effective services. Overall, the sentiment is highly positive, emphasizing both affordability and quality.
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More responsive than most other service providers

Assistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) England (5) Poland (1)

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Outsource-X (Pty) Ltd

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

35% Customer Service Outsourcing

35% Sales Outsourcing

20% Back Office Outsourcing +1 service

10% Recruitment Process Outsourcing

Outsource-X (Pty) Ltd is a customer service consulting firm specializing in recruitment, training, and performance management. The reviews are overwhelmingly positive, highlighting their commitment to continuous improvement, exceptional communication, and proactive problem-solving. Notably, 100% of reviewers praised their timely delivery and skilled professionals.

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Industry Experience

Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector.
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Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm.
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DSG

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Johannesburg, South Africa

Services provided

10% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% E-Commerce Development

10% Web Design

Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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More responsive than most other service providers

DSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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CCI Global

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Umhlanga, South Africa

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Sales Outsourcing

Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Persuade

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cape Town, South Africa

Services provided

80% Sales Outsourcing

20% Market Research

Persuade is a Sales Outsourcing company. Founded in 2017, the company is headquartered in Cape Town, South Africa. Their team offers Sales Outsourcing and Market Research.
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Real Receptionist

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cape Town, South Africa

Services provided

50% Call Center Services

50% HR Outsourcing

Real Receptionist is a call center and HR Outsourcing company. Founded in 2019, the agency offers Call Center Services and HR Outsourcing.
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Consumer Links

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Mount Edgecombe, South Africa

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Consumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
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Mount Edgecombe, South Africa

220 Flanders Drive
Mount Edgecombe, South Africa 4300
301 - 400

0161 637 9449

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Telecommunications Academy TA ABC telecommunications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bluff, South Africa

Services provided

80% Call Center Services

20% Corporate Training & Coaching

Telecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.
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Amalfi Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Durban, South Africa

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
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2cantalks

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Durban, South Africa

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

Midsize call center 2cantalks, is based in Durban, South Africa. Their services include Call Center Services and Sales Outsourcing.
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Ignition CX

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

uMhlanga, South Africa

Services provided

45% Call Center Services

30% Customer Service Outsourcing

25% Sales Outsourcing

Answering service company Ignition CX was established in 2002. The firm offers Call Center Services and Customer Service Outsourcing.
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SkyHigh Global Contact center

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Durban, South Africa

Services provided

100% Call Center Services

Call center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services.
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Growth Partners Global

Not yet reviewed

Undisclosed

$150 - $199 / hr

50 - 249

uMhlanga, South Africa

Services provided

50% Branding

50% Sales Outsourcing

Growth Partners Global is a branding company and Sales Outsourcing company. Headquartered in uMhlanga, South Africa, the firm offers Branding and Sales Outsourcing.
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CiQ

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mount Edgecombe, South Africa

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

CiQ, an answering service, was founded in 2019. They specializes in Call Center Services and Back Office Outsourcing.
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Telepride Consultants

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cape Town, South Africa

Services provided

45% Call Center Services

15% Document Digitization & Management

15% Social Media Marketing +3 services

10% Back Office Outsourcing

10% Search Engine Optimization

5% CRM Consulting and SI

Midsize call center company Telepride Consultants, is in Cape Town, South Africa. The team focuses on Call Center Services and Social Media Marketing.
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Trilogy BPO

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Cape Town, South Africa

Services provided

50% Call Center Services

10% AI Agents

10% AI Consulting +3 services

10% AI Development

10% Business Consulting

10% Generative AI

Telephone answering service Trilogy BPO is based in Cape Town, South Africa. Founded in 2024, the team provides Call Center Services and Artificial Intelligence.
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Syte

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Johannesburg, South Africa

Services provided

35% Ecommerce Marketing

35% Sales Outsourcing

30% Search Engine Optimization

In 2009, years ago we started a coffee business called Aquaspresso. After starting our business, we quickly realised that if you have no customers, you have no business (pretty obvious but pretty
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Industrial Growth Hub

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Cape Town, South Africa

Services provided

25% Custom Software Development

25% Mobile App Development

25% Sales Outsourcing +1 service

25% Web Development

Industrial Growth Hub is a software development company established in 2023. The firm specializes in Custom Software Development and Web Development, and is small.
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iContact BPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Randburg, South Africa

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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Sigma Connected Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Cape Town, South Africa

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Based in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.
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Centrevo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Mount Edgecombe, South Africa

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Centrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.
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The Weaver Group

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Cape Town, South Africa

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Customer Service Outsourcing

The Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of The Weaver Group indicate a high level of client satisfaction, particularly regarding their effective recruitment strategies and project management. One client from Zero Foundation Africa noted a remarkable 93% success rate in personnel recruitment and praised the team's proactive approach and clear communication. While feedback highlighted impressive execution, a suggestion for improvement included sharing objection-handling scripts. Overall, clients commend The Weaver Group for their alignment with values, budget-friendly pricing, and strong performance.
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Industry Experience

The Weaver Group has demonstrated expertise primarily in the Business Services sector, particularly in corporate intelligence and strategic risk management. Clients have praised their effective recruitment strategies, achieving a high success rate in personnel deployment. Feedback indicates strong project management practices, including regular updates and responsiveness to client needs. Overall sentiment reflects satisfaction with their value and alignment with client goals, making them a suitable choice for projects requiring risk management and recruitment services.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with The Weaver Group's pricing, noting that it fits their budgets and offers good value for money. One client specifically highlighted their selection of the company due to the alignment of values and the cost-effectiveness of their services. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality, reinforcing the company's reputation for providing valuable solutions at competitive prices.
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In Africa Connect

Not yet reviewed

$10,000+

$200 - $300 / hr

10 - 49

Cape Town, South Africa

Services provided

20% Call Center Services

33% Customer Service Outsourcing

15% Direct Marketing +3 services

15% Market Research

13% Back Office Outsourcing

4% Business Consulting

Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center
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Better Language Company

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Sandton, South Africa

Services provided

25% Call Center Services

25% Social Media Marketing

25% Transcription +1 service

25% Translation

Better Language Company is a social media marketing firm. Their team is based in Sandton, South Africa and Langebaan, South Africa. The firm focuses on Social Media Marketing and Call Center
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CION BPO

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cape Town, South Africa

Services provided

40% Recruitment Process Outsourcing

30% Sales Outsourcing

25% Customer Service Outsourcing +1 service

5% Back Office Outsourcing

CION BPO is a Recruitment Process Outsourcing company. The Cape Town, South Africa-based team offers Recruitment Process Outsourcing and Sales Outsourcing.
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121 BPO

0.5 1 review

Undisclosed

Undisclosed

10 - 49

Cape Town, South Africa

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

121 BPO is a business process outsourcing company. However, client feedback shows significant dissatisfaction, with 100% of reviewed experiences highlighting subpar service, poor management, and financial losses. Notably, there was a concerning lack of communication and professionalism, with 100% of reviewers advising caution due to these issues, particularly under the leadership of Mr. Waldo W.

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Industry Experience

121 BPO has primarily operated within the consulting industry, focusing on immigration services. Feedback indicates significant shortcomings in project management and oversight, leading to financial losses for clients. Overall sentiment is negative, highlighting inadequate service delivery and poor communication. Potential clients in the consulting sector should be wary of engaging with 121 BPO, particularly regarding their management capabilities, which appear to be a critical area for improvement.
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Consulting

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Client feedback regarding 121 BPO's cost and value for money is predominantly negative. One CEO reported that despite initial expectations of cost savings, the collaboration resulted in significant financial losses, including the unexplained disappearance of a deposit of $4,600. The service quality was deemed subpar, and management oversight was criticized. Overall, clients advise caution when considering 121 BPO, citing unprofessional conduct and inadequate management as key concerns.
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Lucid Remote

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Johannesburg South, South Africa

Services provided

45% Back Office Outsourcing

30% IT Strategy Consulting

25% Sales Outsourcing

Lucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting.
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Ubuntu Outsourcing Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Cape Town, South Africa

Services provided

10% Call Center Services

20% Recruitment Process Outsourcing

15% Back Office Outsourcing +8 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

5% Employer of Record (EOR) Services

5% Executive Search

5% HR Consulting

5% HR Outsourcing

5% Recruiting

Ubuntu Outsourcing Solutions, a Recruitment Process Outsourcing company, was founded in 2024. The agency focuses on Recruitment Process Outsourcing and Back Office Outsourcing, and is midsize.
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3iSolutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Services provided

40% Call Center Services

30% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
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Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Sandton, South Africa

Services provided

20% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% Sales Outsourcing

10% Transcription

Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

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Reviews mention Great team
Quantanite has received positive feedback for their exceptional team, described as an extension of the client’s full-time staff. A co-founder noted the company’s analysts have been retained for four years, highlighting their commitment and effectiveness. Clients praised the strong candidate pool and dedication to tasks, indicating a high level of satisfaction with the team's performance and collaboration.

BPO Support Services for Recruitment Platform

4.5 Feb 10, 2021

Their analysts are like an extension of our full-time team. Large number of strong candidates, who are very committed to any task put in front of them.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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United States (2) Canada (1) England (1)

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Sandton, South Africa

1 Wedgewood Link Road
Sandton, South Africa 2191
201 - 250

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Outworx Contact Centre

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Umhlanga, South Africa

Services provided

25% Call Center Services

25% Funding & Investment

25% Recruitment Process Outsourcing +1 service

25% Robotics Process Automation

Outworx Contact Centre is an Umhlanga, South Africa-based answering service. Their services include Call Center Services and Robotics Process Automation.
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Zukhanye Creative Consulting pty Ltd

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Johannesburg, South Africa

Services provided

20% Sales Outsourcing

20% Search Engine Optimization

20% Social Media Marketing +2 services

20% Web Design

20% Web Development

Zukhanye Creative Consulting pty Ltd is a social media marketing agency. Established in 2020, the company provides Social Media Marketing and Search Engine Optimization.
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Employmate

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cape Town, South Africa

Services provided

20% Back Office Outsourcing

20% Executive Search

20% Recruitment Process Outsourcing +2 services

20% Sales Outsourcing

20% Staffing

Founded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
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Cape Town, South Africa

Dock Road
Cape Town, South Africa 8001
10 - 15

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Thetha Connect

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sandbaai, South Africa

Services provided

50% Call Center Services

50% Back Office Outsourcing

Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
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VirtuCall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pretoria, South Africa

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Small call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.
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Khaltsha Call Centre

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.
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NXT Consultancy

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Boksburg, South Africa

Services provided

20% Business Consulting

20% Marketing Strategy

15% Event Management +3 services

15% Financial Advising & Planning

15% HR Consulting

15% Sales Outsourcing

NXT Consultancy is a Marketing Strategy company launched in 2013. The small team focuses on Marketing Strategy and Business Consulting.
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Kwik Support (Pty) Ltd

Not yet reviewed

$50,000+

$25 - $49 / hr

2 - 9

Cape Town, South Africa

Services provided

20% Call Center Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Managed Services

20% IT Strategy Consulting

Based in Cape Town, South Africa, Kwik Support (Pty) Ltd is an IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI.
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talksure

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Durban, South Africa

Services provided

20% Call Center Services

20% Application Management & Support

20% Conversion Optimization +2 services

20% Insurance Services & Brokers

20% Sales Outsourcing

Talksure is a Conversion Optimization company. Launched in 2010, the firm specializes in Conversion Optimization and Application Management & Support.
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IT GUY

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Louis Trichardt, South Africa

Services provided

10% Call Center Services

15% Custom Software Development

15% Cybersecurity +4 services

15% IT Managed Services

15% IT Strategy Consulting

15% Web Design

15% Web Development

Software development company IT GUY was established in 2008. Based in Louis Trichardt, South Africa, the team provides Custom Software Development and IT managed services.
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illation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Midrand, South Africa

Services provided

35% Call Center Services

35% IT Strategy Consulting

30% Cloud Consulting & SI

Launched in 2018, illation is an IT strategy consulting company. Located in Midrand, South Africa, the team specializes in IT strategy consulting and Call Center Services.
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BellRinger

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cape Town, South Africa

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Email Marketing +2 services

20% SMS Marketing

20% Sales Outsourcing

BellRinger, an Email Marketing company, was founded in 2019. The team specializes in Email Marketing and Call Center Services and is based in Cape Town, South Africa.
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