Top Call Center Services & Voice Services in South Africa
10 Leaders 15 Contenders
72 Companies
List of the Top South Africa Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves South AfricaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves South AfricaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Helpware CX for their effective marketing strategies and impressive project management speed. One client highlighted their success in attracting six new customers and noted that communication was efficient through email and messaging apps. Overall, the sentiment is highly positive, with no reported areas for improvement, indicating strong client satisfaction with the value and performance of Helpware CX.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated expertise across diverse industries including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients commend their proficiency in customer support, project management, and technical training, noting significant improvements in customer acquisition, engagement, and satisfaction. Overall sentiment across sectors is overwhelmingly positive, suggesting Helpware is a strong fit for businesses seeking reliable support and operational efficiency.
Read All ReviewsSelect Industry to see insights
Information technology Healthcare Software eCommerce Education IT Services Food & Beverages Nonprofit Media Financial services Retail Other Industry Automotive Telecommunications Business services Arts, entertainment & music Advertising & marketing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Helpware for their exceptional value for money, noting competitive pricing and high-quality service. One CEO highlighted their 'good value for the cost' and noted significant cost savings and quality improvements. Another client emphasized the affordability and flexibility of their services, stating, 'the value we get for our money is off the charts.' Overall, the sentiment regarding cost-effectiveness and service quality is overwhelmingly positive.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves South AfricaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
VA Connect
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
UndisclosedUndisclosed50 - 249Sandton, South AfricaServices provided
50% Call Center Services50% Back Office OutsourcingSee all 12 projectsVA Connect is a company specializing in Customer Support Services, providing key offerings such as Inbound and Outbound Call Center solutions. Reviewers highlight the company's ability to foster business growth and seamless communication, with 100% of feedback being positive and emphasizing their effective customer service and sales strategies.
Reviews mention Professional
Clients consistently praised VA Connect for their professionalism and the quality of their virtual assistants. Feedback highlighted their ability to understand business needs and provide reliable support, with one client noting, "They take the time to understand the needs of the business". Another remarked on their smooth onboarding process and proactive communication, emphasizing that VA Connect's assistants integrate seamlessly into teams. Overall, the sentiment reflects high satisfaction with the professionalism exhibited throughout their engagements.-
Back Office Outsourcing for Law Firm
5.0 Jul 3, 2024The team is well organized, formulates to-do lists, communicates on each task, and consistently meets deadlines. VA Connect's professionalism and good rapport with clients were particularly impressive. Additionally, the successful completion of various projects and effective handling of inquiries and ad hoc tasks contributed to streamlining operations.
Read Full Review -
Executive Assistant Services for Risk Management Co
5.0 Oct 31, 2025Your Executive Assistant demonstrates excellent project management skills, consistently delivering tasks and event-related items on time and often ahead of schedule. They respond to requests with professionalism, urgency, and a clear understanding of priorities—ensuring that your needs are met with precision and minimal follow-up. Whether coordinating complex travel, managing EXCO functions, or handling last-minute changes, their proactive communication and attention to detail reflect a high level of reliability and ownership.
Read Full Review -
Virtual Assistant Services FinTech Company
4.0 Dec 15, 2025I was most impressed by VA Connect’s professionalism and ability to match me with someone who truly understands the pace and complexity of my work. Their onboarding process was smooth, their communication was reliable, and the level of support they provide is consistently high. They stand out because they deliver skilled, dependable talent who integrate seamlessly into fast-moving business environments.
Read Full Review -
Virtual Assistant Services for Executive Seach Firm
4.5 Mar 6, 2026Requests and changes were addressed promptly, with clear communication maintained to ensure alignment on priorities and next steps. Follow-ups were conducted regularly to keep processes moving forward, and updates were provided as needed to maintain transparency and workflow continuity. Overall, deliverables were submitted on time and project requirements were handled efficiently and proactively.
Read Full Review -
Tax Compliance & Payroll Services for Tax Consulting Firm
5.0 Jun 3, 2026The Professional culture of VA Connect is particularly impressive and unique. They have excellent project management deliverables and provide timeous responses to our needs. My expectations were exceeded.
Read Full Review
Was this helpful?
Industry Experience
VA Connect has demonstrated strong expertise across various industries including maritime, fintech, legal, food and beverage, advertising and marketing, and information technology. Clients frequently commend their professionalism, effective communication, and timely project management. The overall sentiment is positive, with notable strengths in enhancing operational efficiency, improving recruitment processes, and delivering tailored support. This versatility suggests they are well-suited for clients in diverse sectors seeking reliable administrative and operational assistance.
Read All ReviewsSelect Industry to see insights
Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Software Other industries Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that VA Connect offers excellent value for money, with many highlighting their competitive pricing and high-quality service. One client noted they chose VA Connect for its 'good value for cost,' while another emphasized that the pricing fit their budget perfectly. Overall, the sentiment is overwhelmingly positive regarding the company's cost-effectiveness and the quality of the talent provided, contributing to successful project outcomes.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+< $25 / hr250 - 999Sandton, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +1 service5% Marketing StrategySee all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, Afrishore BPO has received positive feedback for their professionalism and results-oriented approach. Clients highlighted successful outcomes, such as increased lead contact rates and 100% client retention. Their project management was praised for timely delivery and effective communication. Notable aspects included their cultural alignment with client values and flexibility in accommodating project needs. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
Read All ReviewsSelect Industry to see insights
Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
View projects from:
This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
Was this helpful?
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves South AfricaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 86 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
8 of 11 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews for SupportYourApp reflect a generally positive sentiment, particularly regarding their responsiveness, flexibility, and ability to scale support services. Clients noted improvements in operational efficiency and customer satisfaction. For instance, Fourth Estate praised their recruitment speed, while Lopay highlighted reduced internal pressures and improved support handling. However, a review from a lifestyle apparel brand expressed disappointment due to a lack of ownership and accountability. Overall, the majority of clients commend the team's project management and communication skills.Was this helpful?
Industry Experience
SupportYourApp has received positive feedback across various industries, notably in financial services, media, energy, retail, education, and IT. Clients commend their responsiveness, flexibility, and ability to scale support operations efficiently. In the financial sector, they excel in handling complex customer inquiries, while in media, they enhance recruitment processes. Overall, their impact is characterized by improved customer satisfaction, streamlined operations, and effective communication, making them a strong fit for companies seeking support in these sectors.
Read All ReviewsSelect Industry to see insights
Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media Financial services IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves South AfricaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Professional
Clients commend Six Eleven Global Services for their high level of professionalism, highlighting effective communication and management. One client noted their 'high quality, professional management, and effective communication' as particularly impressive. Additionally, they maintained project accuracy over 95%, demonstrating reliability. Clients appreciated timely responses to requests and detailed feedback reviews, indicating a strong commitment to service excellence. Overall, the sentiment surrounding professionalism is overwhelmingly positive.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
Read Full Review
Was this helpful?
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr250 - 999Serves South AfricaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
View projects from:
Was this helpful?
-
-
$10,000+< $25 / hr50 - 249Durban, South Africa
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +2 services5% Direct Marketing5% Social Media MarketingSee all 5 projectsEc3 is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound, and Outbound Call Center operations. Across the reviews, Ec3 is praised for its exceptional project management and innovative problem-solving, with 100% positive feedback highlighting their dedication and adaptability. Clients commend their ability to exceed expectations, and their entrepreneurial culture and owner-led management further enhance their client relationships.
Reviews mention Knowledgeable
Clients consistently commend Ec3 for their extensive knowledge and expertise in their specific service areas. One client highlighted their 'deep knowledge' in customer renewal and retention, noting Ec3's exceptional performance compared to competitors. Another client praised the 'very knowledgeable and ready to go staff' who consistently delivered results ahead of schedule. Overall, the sentiment reflects a strong appreciation for Ec3's professionalism and their ability to understand and meet client needs effectively.-
Sales Outsourcing & Mktg for Offshoring Services Co
5.0 Jan 20, 2024EC3 always delivered ahead of time. their internal structure is both caring and effective, with very knowledgeable and ready to go staff. They responded to our needs perfectly.
Read Full Review -
Call Center Services for Telecommunications Firm
5.0 Mar 18, 2021Ec3 is a boutique call center and quite unique in the BPO space in that they don’t take on any other types of work. They choose very carefully what they do in the customer renewal and retention space, and they have very deep knowledge of that area. They stick with what they do well, and it’s why they’re so successful.
Read Full Review
Was this helpful?
3 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Credit Card Provider
5.0 — Ec3 provided call center services for a credit card provider. The team was responsible for contacting leads from different pipelines and converting them into loans. Read moreWas this helpful?
Industry Experience
Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
Read All ReviewsSelect Industry to see insights
Financial services IT Services Energy & natural resources TelecommunicationsWas this helpful?
View projects from:
Was this helpful?
-
-
$5,000+$50 - $99 / hr10 - 49Cape Town, South Africa
Services provided
90% Sales Outsourcing10% Business ConsultingSee all 4 projectsDelta-v is a sales development consulting firm specializing in building sales engines, creating sales playbooks, and training sales development representatives (SDRs). Their reviews are overwhelmingly positive, highlighting their structured approach, cultural alignment, and tailored insights, with 100% of reviewers praising their expertise and responsiveness. Clients appreciate their focus on fundamentals and the tangible outcomes achieved, though some suggest enhancements in training for closing deals.
Reviews mention High-quality work
Clients consistently commend Delta-v for delivering high-quality work, particularly in their comprehensive masterclass sessions. Feedback highlights the effectiveness of the training in equipping teams with essential skills, such as structuring sales playbooks and tracking performance metrics. One client noted that Delta-v met all promised expectations without exaggeration, ensuring the program was tailored to their needs. Overall, the sentiment reflects strong satisfaction with the quality and relevance of the services provided.-
Business Consulting for Customer Support Software Co
5.0 Feb 20, 2024In the build up to the masterclass I asked for insight to ensure the class was fit for my needs, the insights given were spot on with what was delivered. The Delta-V team did not try to inflate expectations to get me to join the class. They delivered exactly what they had promised.
Read Full Review
Was this helpful?
Industry Experience
Delta-v has demonstrated expertise across the Software, Information Technology, and IT Services industries. Clients praise their ability to build robust sales processes, develop effective SDR training, and create comprehensive sales playbooks. Overall sentiment is positive, highlighting Delta-v's structured approach, cultural alignment, and commitment to delivering measurable outcomes. These strengths position them as a valuable partner for businesses seeking to enhance their sales development capabilities in technology-focused sectors.
Read All ReviewsSelect Industry to see insights
Software Information technology IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Delta-v's competitive pricing and strong value for money. One client noted that Delta-v's services 'fit our budget' while delivering high-quality training and support. Another emphasized the 'good value for cost' and effective outcomes achieved within the project's scope. Overall, feedback indicates satisfaction with the company's pricing structure, aligning well with client expectations and project goals.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Cape Town, South Africa
Services provided
20% Call Center Services30% Customer Service Outsourcing30% Sales Outsourcing +1 service20% Finance & Accounting Outsourcing (FAO)See all 3 projectsThe Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.
Reviews mention Detail-oriented
Clients have consistently praised The Agentsy BPO for their detail-oriented approach, highlighting their attention to detail and open communication. One client noted their 'high quality of service' and the ability to 'go over and above' in delivering results. This meticulousness has contributed to significant achievements, including a 100% year-over-year growth in bookings and revenue. Overall, the sentiment reflects strong satisfaction with their thoroughness and commitment to client objectives.-
BPO for Online Travel Agency
5.0 May 1, 2023It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out.
Read Full Review
Was this helpful?
Industry Experience
The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.
Read All ReviewsSelect Industry to see insights
Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.Was this helpful?
-
-
UndisclosedUndisclosed250 - 999Cape Town, South Africa
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingSee all 2 projectsMANGO5 is a mid-sized company specializing in Contact Center Services, including Customer Support Services and Telemarketing Services. Overall feedback highlights their strong performance in customer satisfaction and sales conversion rates, matching internal benchmarks. Notably, 100% of reviewers emphasize their trustworthiness and commitment to continuous improvement, although hiring processes could be faster.
1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Online insurance Company
5.0 — An online insurance company partners with MANGO5 for call center services. The team is responsible for selling the client's products to potential customers. Read moreWas this helpful?
Industry Experience
MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.
Read All ReviewsSelect Industry to see insights
IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.Was this helpful?
-
Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Services provided
20% Call Center Services40% Sales Outsourcing30% Customer Service Outsourcing +1 service10% Back Office OutsourcingSee all 1 projectsARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.
Industry Experience
ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
Read All ReviewsSelect Industry to see insights
eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.Was this helpful?
-
Featured
What are Featured Providers?
$1,000+$50 - $99 / hr50 - 249Serves South AfricaServices provided
50% Call Center Services50% Sales OutsourcingSee all 20 projectsVirtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.
3 of 5 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the last six months, clients praised Virtual Sales Limited for their flexibility, efficiency, and professionalism in lead generation. Feedback highlighted their ability to secure multiple meetings weekly, significantly enhancing client pipelines. One client noted their impressive industry knowledge, while another appreciated their consistent communication and adaptability. Overall sentiment is overwhelmingly positive, with suggestions for minor improvements, such as deeper industry expertise and clearer alignment on targeting metrics.Was this helpful?
Industry Experience
Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.
Read All ReviewsSelect Industry to see insights
Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr250 - 999Serves South AfricaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read moreWas this helpful?
Industry Experience
Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr50 - 249Serves South AfricaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 68 projectsA-SALES AB is a company specializing in outbound sales and lead generation services. The firm is praised for its ability to execute precise outreach strategies that are highly tailored to client needs, particularly in complex and regulated markets. Across reviews, 100% of clients note their reliable project management and commitment to delivering timely, measurable outcomes, such as consistently booking 10-22 qualified meetings per month.
Reviews mention Efficient
Clients consistently praised A-SALES AB for their efficient project management and timely execution. One client noted that all deliverables were completed on time or ahead of schedule, highlighting the smooth handover process and quick generation of qualified meetings. Another client emphasized their organized approach, stating that communication and strategy were handled smoothly and efficiently, resulting in a satisfying experience. Overall, the sentiment regarding efficiency is overwhelmingly positive, with clients appreciating the reliable and prompt delivery of services.-
Sales Outsourcing for Business Location Consultancy
5.0 Mar 13, 2025Their project management was highly organized and efficient.
Read Full Review -
Lead Generation for Video Editing Subscription Company
5.0 Aug 17, 2025All deliverables were completed on time or ahead of schedule. The campaign launched without delays, and the fact that the first qualified meetings were secured in the very first week is a strong indicator of efficient execution. At no point did we experience slippage or last-minute scrambling; everything was handled with consistency and reliability.
Read Full Review
Was this helpful?
Industry Experience
A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+$100 - $149 / hr2 - 9Randburg, South Africa
Services provided
35% Sales Outsourcing25% Direct Marketing20% Business Consulting +1 service20% Corporate Training & CoachingSee all 5 projectsLevel180 is a professional email marketing agency specializing in cold emailing and direct marketing strategies. Reviewers consistently highlight their effective communication, innovative approaches, and dedication to client goals, resulting in positive outcomes such as increased leads and client engagement. Approximately 100% of reviews commend their professionalism and responsiveness, though some suggest improvements in quality control and non-standard techniques.
Reviews mention Detail-oriented
Clients have praised Level180 for their meticulous attention to detail, highlighting their ability to deliver on time and respond promptly to requests. One client noted the 'overall service and attention to detail' as particularly impressive, emphasizing the company's commitment to fulfilling both small and large requests. This sentiment underscores Level180's dedication to maintaining high standards in their project management and communication practices.-
Email Mktg & Sales Outsourcing for Digital Aggregator Co
5.0 Dec 18, 2023Their overall service and attention to detail when it came to our requests was impressive. The friendly staff was a pleasure to work with and was always happy to help no matter how small or big our requests were.
Read Full Review
Was this helpful?
Industry Experience
Level180 has demonstrated strong expertise across several industries, including Non-Profit, Information Technology, Telecommunications, and Business Services. Clients have praised their innovative approaches, effective communication, and dedication to achieving measurable results, such as increased lead generation and improved outreach. Overall, feedback reflects a positive sentiment, with clients noting Level180's professionalism and adaptability, making them a suitable partner for organizations in need of marketing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Non-profit Information technology Telecommunications Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Level180 for delivering excellent value for money, noting that their pricing aligns well with project budgets. One client highlighted the company's 'great culture fit' and 'exceptional' service quality, while another appreciated their 'flexibility' and 'integrity.' Overall, feedback indicates that clients feel they receive substantial returns on their investment, with effective communication and innovative strategies enhancing the perceived value of their services.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
25% Sales Outsourcing20% Business Consulting20% Marketing Strategy +3 services15% Email Marketing10% Content Marketing10% Market ResearchSee all 1 projectsHANGAR49 is a customer acquisition and sales development company, highly praised for its expertise in setting up scalable customer acquisition processes. Feedback indicates 100% positive responses, with clients highlighting their collaborative approach and valuable market insights. Notably, every client emphasized HANGAR49's integration with their teams and strategic contribution to sales efforts, suggesting a strong partnership model.
Industry Experience
HANGAR49 has demonstrated expertise primarily in the IT Services industry, assisting startups in developing scalable customer acquisition strategies. Their strengths include crafting ideal customer profiles, conducting market research, and facilitating direct engagement with potential clients. Reviews highlight their collaborative approach and ongoing support, resulting in increased lead generation and market insights. Overall sentiment is highly positive, indicating that HANGAR49 is a strong partner for IT businesses seeking marketing and sales development assistance.
Read All ReviewsSelect Industry to see insights
IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding HANGAR49's cost-effectiveness, noting their services provide substantial value for a reasonable investment, typically between $8,000 and $10,000. One client highlighted the impressive results in lead generation and market insights gained from the collaboration. Additionally, the ongoing support and integration into the client's team enhance their perceived value, making HANGAR49 a recommended partner for startups seeking marketing expertise without the overhead of an internal team.Was this helpful?
-
Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Services provided
35% Customer Service Outsourcing35% Sales Outsourcing20% Back Office Outsourcing +1 service10% Recruitment Process OutsourcingSee all 1 projectsOutsource-X (Pty) Ltd is a customer service consulting firm specializing in recruitment, training, and performance management. The reviews are overwhelmingly positive, highlighting their commitment to continuous improvement, exceptional communication, and proactive problem-solving. Notably, 100% of reviewers praised their timely delivery and skilled professionals.
Industry Experience
Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector.
Read All ReviewsSelect Industry to see insights
Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm.Was this helpful?
-
$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% E-Commerce Development10% Web DesignLaunched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
Read moreMore responsive than most other service providers
Get in TouchDSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
UndisclosedUndisclosed10,000+Umhlanga, South Africa
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% Sales OutsourcingLaunched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
UndisclosedUndisclosed50 - 249Cape Town, South Africa
Services provided
80% Sales Outsourcing20% Market ResearchPersuade is a Sales Outsourcing company. Founded in 2017, the company is headquartered in Cape Town, South Africa. Their team offers Sales Outsourcing and Market Research.
Read more -
$1,000+< $25 / hr10 - 49Cape Town, South Africa
Services provided
50% Call Center Services50% HR OutsourcingReal Receptionist is a call center and HR Outsourcing company. Founded in 2019, the agency offers Call Center Services and HR Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingConsumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
Read moreSee All Locations (2)Mount Edgecombe, South Africa
220 Flanders Drive
Mount Edgecombe, South Africa 4300301 - 400
0161 637 9449
Was this helpful?
-
$5,000+$50 - $99 / hr50 - 249Durban, South Africa
Services provided
30% Call Center Services60% Sales Outsourcing10% Customer Service OutsourcingLaunched in 2022, 2CT Sales Co. Is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Call Center Services and is in Durban, South Africa.
Read more -
$1,000+< $25 / hr10 - 49Bluff, South Africa
Services provided
80% Call Center Services20% Corporate Training & CoachingTelecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.
Read more -
UndisclosedUndisclosed50 - 249Durban, South Africa
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingMidsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999uMhlanga, South Africa
Services provided
45% Call Center Services30% Customer Service Outsourcing25% Sales OutsourcingAnswering service company Ignition CX was established in 2002. The firm offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Durban North, South Africa
Services provided
60% Call Center Services20% Sales Outsourcing10% Business Consulting +2 services5% Back Office Outsourcing5% IT Staff AugmentationSee all 1 projectsOrynex BPO is a customer experience partner designed to deliver customer experiences that feel personal, consistent and genuinely human. We are intentionally small, allowing our teams to understand
Read more -
$1,000+< $25 / hr250 - 999Durban, South Africa
Services provided
100% Call Center ServicesCall center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services.
Read more -
Undisclosed$150 - $199 / hr50 - 249uMhlanga, South Africa
Services provided
50% Branding50% Sales OutsourcingGrowth Partners Global is a branding company and Sales Outsourcing company. Headquartered in uMhlanga, South Africa, the firm offers Branding and Sales Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Mount Edgecombe, South Africa
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Sales OutsourcingCiQ, an answering service, was founded in 2019. They specializes in Call Center Services and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Services provided
50% Call Center Services10% AI Agents10% AI Consulting +3 services10% AI Development10% Business Consulting10% Generative AITrilogy BPO is an answering service company established in 2024. The firm focuses on Call Center Services and Artificial Intelligence.
Read more -
UndisclosedUndisclosed50 - 249Cape Town, South Africa
Services provided
45% Call Center Services15% Document Digitization & Management15% Social Media Marketing +3 services10% Back Office Outsourcing10% Search Engine Optimization5% CRM Consulting and SIMidsize call center company Telepride Consultants, is in Cape Town, South Africa. The team focuses on Call Center Services and Social Media Marketing.
Read more -
UndisclosedUndisclosed10 - 49Johannesburg, South Africa
Services provided
35% Ecommerce Marketing35% Sales Outsourcing30% Search Engine OptimizationSee all 1 projectsIn 2009, years ago we started a coffee business called Aquaspresso. After starting our business, we quickly realised that if you have no customers, you have no business (pretty obvious but pretty
Read more -
$1,000+$50 - $99 / hr10 - 49Cape Town, South Africa
Services provided
25% Custom Software Development25% Mobile App Development25% Sales Outsourcing +1 service25% Web DevelopmentIndustrial Growth Hub is a software development company established in 2023. The firm specializes in Custom Software Development and Web Development, and is small.
Read more -
UndisclosedUndisclosed1,000 - 9,999Randburg, South Africa
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingIContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Cape Town, South Africa
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingBased in Cape Town, South Africa, Sigma Connected Group is a call center service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Mount Edgecombe, South Africa
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingCentrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.
Read more -
$10,000+< $25 / hr10 - 49Sandton, South Africa
Services provided
35% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service15% Product MarketingEdgeprocx is a call center company. They specialize in Call Center Services and Back Office Outsourcing and are based in Sandton, South Africa.
Read more -
$1,000+< $25 / hr10 - 49Cape Town, South Africa
Services provided
10% Call Center Services80% Sales Outsourcing10% Customer Service OutsourcingSee all 3 projectsThe Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, The Weaver Group has received positive feedback for their effective recruitment strategies, achieving a 93% success rate in personnel deployment for a government project. Clients praised their excellent communication, including daily feedback and weekly reports. Additionally, their proactive approach in researching and targeting decision-makers was highlighted as a unique strength. However, there was a suggestion for improvement regarding the sharing of objection-handling scripts.Was this helpful?
Industry Experience
The Weaver Group has demonstrated expertise primarily in the Business Services sector, particularly in corporate intelligence and strategic risk management. Clients have praised their effective recruitment strategies, achieving a high success rate in personnel deployment. Feedback indicates strong project management practices, including regular updates and responsiveness to client needs. Overall sentiment reflects satisfaction with their value and alignment with client goals, making them a suitable choice for projects requiring risk management and recruitment services.
Read All ReviewsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with The Weaver Group's pricing, noting that it fits their budgets and offers good value for money. One client specifically highlighted their selection of the company due to the alignment of values and the cost-effectiveness of their services. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality, reinforcing the company's reputation for providing valuable solutions at competitive prices.Was this helpful?
-
$10,000+$200 - $300 / hr10 - 49Cape Town, South Africa
Services provided
20% Call Center Services33% Customer Service Outsourcing15% Direct Marketing +3 services15% Market Research13% Back Office Outsourcing4% Business ConsultingFounded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center
Read more -
$1,000+< $25 / hr2 - 9Sandton, South Africa
Services provided
25% Call Center Services25% Social Media Marketing25% Transcription +1 service25% TranslationBetter Language Company is a social media marketing firm. Their team is based in Sandton, South Africa and Langebaan, South Africa. The firm focuses on Social Media Marketing and Call Center
Read more -
$1,000+< $25 / hr10 - 49Cape Town, South Africa
Services provided
20% Call Center Services15% Customer Service Outsourcing15% HR Outsourcing +7 services10% Recruiting10% Sales Outsourcing10% Staffing5% Advertising5% Blockchain5% Digital Asset Management5% Marketing StrategyCandies Freelance Agency Pty Ltd, a call center, was established in 2024. They focuses on Call Center Services and HR Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Cape Town, South Africa
Services provided
40% Recruitment Process Outsourcing30% Sales Outsourcing25% Customer Service Outsourcing +1 service5% Back Office OutsourcingCION BPO is a Recruitment Process Outsourcing company. The Cape Town, South Africa-based team offers Recruitment Process Outsourcing and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 1 projects121 BPO is a business process outsourcing company. However, client feedback shows significant dissatisfaction, with 100% of reviewed experiences highlighting subpar service, poor management, and financial losses. Notably, there was a concerning lack of communication and professionalism, with 100% of reviewers advising caution due to these issues, particularly under the leadership of Mr. Waldo W.
Industry Experience
121 BPO has primarily operated within the consulting industry, focusing on immigration services. Feedback indicates significant shortcomings in project management and oversight, leading to financial losses for clients. Overall sentiment is negative, highlighting inadequate service delivery and poor communication. Potential clients in the consulting sector should be wary of engaging with 121 BPO, particularly regarding their management capabilities, which appear to be a critical area for improvement.
Read All ReviewsSelect Industry to see insights
ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding 121 BPO's cost and value for money is predominantly negative. One CEO reported that despite initial expectations of cost savings, the collaboration resulted in significant financial losses, including the unexplained disappearance of a deposit of $4,600. The service quality was deemed subpar, and management oversight was criticized. Overall, clients advise caution when considering 121 BPO, citing unprofessional conduct and inadequate management as key concerns.Was this helpful?
-
$1,000+$25 - $49 / hr10 - 49Johannesburg South, South Africa
Services provided
45% Back Office Outsourcing30% IT Strategy Consulting25% Sales OutsourcingLucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting.
Read more -
$5,000+$25 - $49 / hr50 - 249Cape Town, South Africa
Services provided
10% Call Center Services20% Recruitment Process Outsourcing15% Back Office Outsourcing +8 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing5% Employer of Record (EOR) Services5% Executive Search5% HR Consulting5% HR Outsourcing5% RecruitingUbuntu Outsourcing Solutions, a Recruitment Process Outsourcing company, was founded in 2024. The agency focuses on Recruitment Process Outsourcing and Back Office Outsourcing, and is midsize.
Read more -
UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
40% Call Center Services30% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales Outsourcing3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999Sandton, South Africa
Services provided
20% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Sales Outsourcing10% TranscriptionSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Accommodating
Clients have consistently noted Quantanite's accommodating nature, highlighting their flexibility in meeting project needs. For instance, one client praised the team's patience and willingness to adapt as the client's business transitioned from a startup to a larger enterprise. Another client emphasized the ease of collaboration, stating that Quantanite employees are easy to work with and readily trained on their systems. Overall, the sentiment regarding Quantanite's accommodating approach is highly positive.-
Transcription for Receipt Scanning Software Provider
5.0 Mar 10, 2021Rhonda and Ekram have been extremely patient and accommodating as we've grown from late stage start-up to proper growth enterprise. Arman and Maesha have been very thoughtful on the workflow side. In the past, we have kept everything internal.
Read Full Review -
Menu Programming for Food Delivery Company
5.0 Feb 10, 2021Quantanite has been very flexible and accommodating. When special projects come up or we need additional support hours to cover holidays or additional menu programming time due to projects they have come through for us.
Read Full Review
Was this helpful?
Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
Read All ReviewsSelect Industry to see insights
Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed250 - 999Umhlanga, South Africa
Services provided
25% Call Center Services25% Funding & Investment25% Recruitment Process Outsourcing +1 service25% Robotics Process AutomationOutworx Contact Centre is an Umhlanga, South Africa-based answering service. Their services include Call Center Services and Robotics Process Automation.
Read more -
Undisclosed$50 - $99 / hr2 - 9Johannesburg, South Africa
Services provided
20% Sales Outsourcing20% Search Engine Optimization20% Social Media Marketing +2 services20% Web Design20% Web DevelopmentZukhanye Creative Consulting pty Ltd is a social media marketing agency. Established in 2020, the company provides Social Media Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
20% Back Office Outsourcing20% Executive Search20% Recruitment Process Outsourcing +2 services20% Sales Outsourcing20% StaffingFounded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
Read moreSee All Locations (2)Cape Town, South Africa
Dock Road
Cape Town, South Africa 800110 - 15
Was this helpful?
-
UndisclosedUndisclosed2 - 9Sandbaai, South Africa
Services provided
50% Call Center Services50% Back Office OutsourcingThetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Pretoria, South Africa
Services provided
50% Call Center Services50% Customer Service OutsourcingSmall call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingKhaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.
Read more -
Undisclosed$100 - $149 / hr2 - 9Boksburg, South Africa
Services provided
20% Business Consulting20% Marketing Strategy15% Event Management +3 services15% Financial Advising & Planning15% HR Consulting15% Sales OutsourcingNXT Consultancy is a Marketing Strategy company launched in 2013. The small team focuses on Marketing Strategy and Business Consulting.
Read more -
$50,000+$25 - $49 / hr2 - 9Cape Town, South Africa
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Managed Services20% IT Strategy ConsultingBased in Cape Town, South Africa, Kwik Support (Pty) Ltd is an IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI.
Read more -
UndisclosedUndisclosed10 - 49Durban, South Africa
Services provided
20% Call Center Services20% Application Management & Support20% Conversion Optimization +2 services20% Insurance Services & Brokers20% Sales OutsourcingTalksure is a Conversion Optimization company. Launched in 2010, the firm specializes in Conversion Optimization and Application Management & Support.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 10 South Africa Call Center Companies & Voice Services
-
$10,000+< $25 / hr50 - 249Durban, South Africa
Ability to deliver
28.2/40.016/20 Reviews7.1/10 Clients & Experience5.1/10 Market PresenceService focus
45% Call Center Services55% Other -
$5,000+$50 - $99 / hr10 - 49Cape Town, South Africa
Ability to deliver
26.6/40.015.8/20 Reviews6.8/10 Clients & Experience4/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
24.8/40.016.2/20 Reviews3.6/10 Clients & Experience5/10 Market PresenceService focus
20% Call Center Services30% Sales Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Sandton, South Africa
Ability to deliver
24.7/40.017.8/20 Reviews1/10 Clients & Experience5.9/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed250 - 999Cape Town, South Africa
Ability to deliver
24/40.016.2/20 Reviews2.6/10 Clients & Experience5.2/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Ability to deliver
23/40.016.4/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services40% Sales Outsourcing40% Other -
$5,000+< $25 / hr250 - 999Sandton, South Africa
Ability to deliver
23/40.017.2/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$100 - $149 / hr2 - 9Randburg, South Africa
Ability to deliver
25/40.016/20 Reviews3.6/10 Clients & Experience5.4/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Cape Town, South Africa
Ability to deliver
24.7/40.014.6/20 Reviews4.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Ability to deliver
15.5/40.00/20 Reviews8.9/10 Clients & Experience6.6/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10,000+Umhlanga, South Africa
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Cape Town, South Africa
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$1,000+< $25 / hr10 - 49Cape Town, South Africa
Ability to deliver
7/40.00/20 Reviews2.4/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$5,000+$50 - $99 / hr50 - 249Durban, South Africa
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Call Center Services60% Sales Outsourcing10% Other -
$1,000+< $25 / hr10 - 49Bluff, South Africa
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed50 - 249Durban, South Africa
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999uMhlanga, South Africa
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
45% Call Center Services25% Sales Outsourcing30% Other -
$1,000+< $25 / hr10 - 49Durban North, South Africa
Ability to deliver
4.1/40.00/20 Reviews0.1/10 Clients & Experience4/10 Market PresenceService focus
60% Call Center Services20% Sales Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Durban, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services -
Undisclosed$150 - $199 / hr50 - 249uMhlanga, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Mount Edgecombe, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services10% Sales Outsourcing20% Other -
Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Cape Town, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Call Center Services55% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.