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Top Call Center Services & Voice Services in Johannesburg

Ratings Updated: July 31, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Johannesburg, South Africa

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Timely
Overall, client feedback regarding Hugo Inc.'s timeliness is overwhelmingly positive. Clients consistently highlighted their ability to deliver projects on time, with one noting that Hugo 'consistently meets deadlines, driving project efficiency.' Another client emphasized their 'remarkable commitment to on-time deliveries.' Additionally, feedback indicated that Hugo's adaptability and proactive communication ensured that clients' needs were promptly addressed, further reinforcing their reputation for reliability and efficiency in project management.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects on time.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Johannesburg, South Africa

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Johannesburg, South Africa

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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VA Connect

4.8 13 reviews

Premier Verified

Undisclosed

Undisclosed

50 - 249

Sandton, South Africa

Services provided

50% Call Center Services

50% Back Office Outsourcing

VA Connect is a company specializing in Customer Support Services, providing key offerings such as Inbound and Outbound Call Center solutions. Reviewers highlight the company's ability to foster business growth and seamless communication, with 100% of feedback being positive and emphasizing their effective customer service and sales strategies.

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1 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for VA Connect highlight a strong sentiment of satisfaction among clients, noting excellent project management and timely deliverables. One client praised the 'professional culture' and the ability of their assigned assistant to exceed expectations. Another emphasized the quality of VA Connect's virtual assistants and the smooth onboarding process. Overall, clients appreciate the alignment of company values, effective communication, and the ability to meet specific project goals without noted areas for improvement.
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Industry Experience

VA Connect has demonstrated strong expertise across various industries including maritime, fintech, legal, food and beverage, advertising and marketing, and information technology. Clients frequently commend their professionalism, effective communication, and timely project management. The overall sentiment is positive, with notable strengths in enhancing operational efficiency, improving recruitment processes, and delivering tailored support. This versatility suggests they are well-suited for clients in diverse sectors seeking reliable administrative and operational assistance.
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Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Software Other industries Business services

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South Africa (4) Kenya (1) United Arab Emirates (1) England (1)

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Review Rating from Clients

4.8/5.0

Quality

4.7

Schedule

4.8

Cost

4.5

Willing to Refer

4.7

South African clients highlight VA Connect's expertise in providing reliable virtual assistants for executive coordination, recruitment, and compliance tasks. They appreciate the company's professionalism, timely delivery, and personalized support, which consistently meets or exceeds expectations across various business functions.
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Afrishore BPO

5.0 3 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Johannesburg, South Africa

Services provided

50% Call Center Services

35% Customer Service Outsourcing

10% Accounting +1 service

5% Marketing Strategy

Afrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, Afrishore BPO has received positive feedback for their professionalism, effective communication, and results-oriented approach. Clients noted significant improvements in lead contact rates and customer retention, with one reviewer highlighting a 100% client retention rate. The team's flexibility and alignment with client values were frequently mentioned, with no significant areas for improvement identified. Overall, the sentiment reflects high satisfaction and a strong fit for various business needs.
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Industry Experience

Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketing

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.
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Featured

What are Featured Providers?

SupportYourApp

4.8 87 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Johannesburg, South Africa

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

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6 of 10 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 10 times in the past 6 months
Over the past six months, SupportYourApp has received predominantly positive feedback, with clients praising their responsiveness, effective communication, and ability to deliver high-quality support. For instance, one client noted that they successfully increased the number of resolved tickets from 15 to 40 per month, while another highlighted the seamless integration of SupportYourApp into their operations. However, a recent review expressed dissatisfaction due to lack of ownership and efficiency in handling support tickets, indicating a need for improvement in accountability. Overall, the sentiment remains favorable.
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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Johannesburg, South Africa

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Reviews mention Innovative
Clients have highlighted six eleven global services' innovative approach, particularly their flexibility and commitment to process improvement. One senior manager noted their unique mindset focused on quality, which distinguishes them from competitors. Overall, the sentiment regarding innovation is positive, with clients appreciating the company's ability to adapt and enhance service delivery.

Customer Service BPO for Remote Monitoring Company

5.0 Feb 13, 2023

What did you find most impressive or unique about this company? They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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United States (6) Canada (1) Malaysia (1)

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Simply Contact

4.8 26 reviews

Verified

$1,000+

< $25 / hr

250 - 999

Serves Johannesburg, South Africa

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

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Reviews mention Proactive
The overall sentiment regarding Simply Contact's proactivity is highly positive, with clients noting their responsiveness and adaptability. One client highlighted their 'outstanding project management' and 'quickly adapting their strategies to fit our requirements.' Another mentioned their 'proactive approach in suggesting improvements' that enhanced customer experience. Overall, clients expressed satisfaction with Simply Contact's ability to anticipate needs and deliver tailored solutions, demonstrating a strong commitment to service excellence.

Customer Service Outsourcing for Data Analytics Company

5.0 Oct 16, 2023

The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality. Simply Contact exhibited exemplary project management skills.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. The collaboration between our teams is seamless and highly effective. Simply Contact's dedication to quality and cost-efficiency is truly remarkable.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues. Simply Contact's dedication to understanding our business and providing tailored solutions that cater to our unique needs has been invaluable.
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Customer Service Outsourcing for Authentication Solutions Co

5.0 Oct 18, 2023

Their ability to provide support in multiple languages without compromising on quality was truly impressive. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
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Software Business services Information technology Financial services Education IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Telecommunications Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.
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Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Sandton, South Africa

Services provided

20% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% Sales Outsourcing

10% Transcription

Quantanite is a company specializing in transcription, data entry, and menu programming services, often supporting companies in scaling their operations. Across multiple reviews, Quantanite is praised for its high-quality work, efficiency, and ability to integrate seamlessly with client teams, with over 90% of feedback indicating satisfaction with their services. Clients highlight their technical capabilities and flexibility, with no significant areas for improvement mentioned.

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Industry Experience

Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & Beverages

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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United States (2) Canada (1) England (1)

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Sandton, South Africa

1 Wedgewood Link Road
Sandton, South Africa 2191
201 - 250

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Level180

4.8 5 reviews

$1,000+

$100 - $149 / hr

2 - 9

Randburg, South Africa

Services provided

35% Sales Outsourcing

25% Direct Marketing

20% Business Consulting +1 service

20% Corporate Training & Coaching

Level180 is a professional email marketing agency specializing in cold emailing and direct marketing strategies. Reviewers consistently highlight their effective communication, innovative approaches, and dedication to client goals, resulting in positive outcomes such as increased leads and client engagement. Approximately 100% of reviews commend their professionalism and responsiveness, though some suggest improvements in quality control and non-standard techniques.

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Reviews mention Detail-oriented
Clients have praised Level180 for their meticulous attention to detail, highlighting their ability to deliver on time and respond promptly to requests. One client noted the 'overall service and attention to detail' as particularly impressive, emphasizing the company's commitment to fulfilling both small and large requests. This sentiment underscores Level180's dedication to maintaining high standards in their project management and communication practices.

Email Mktg & Sales Outsourcing for Digital Aggregator Co

5.0 Dec 18, 2023

Their overall service and attention to detail when it came to our requests was impressive. The friendly staff was a pleasure to work with and was always happy to help no matter how small or big our requests were.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Level180 for delivering excellent value for money, noting that their pricing aligns well with project budgets. One client highlighted the company's 'great culture fit' and 'exceptional' service quality, while another appreciated their 'flexibility' and 'integrity.' Overall, feedback indicates that clients feel they receive substantial returns on their investment, with effective communication and innovative strategies enhancing the perceived value of their services.
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Pretoria, South Africa (1) Johannesburg, South Africa (1) Plettenberg Bay, South Africa (1)

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Review Rating from Clients

4.8/5.0

Quality

4.0

Schedule

5.0

Cost

4.5

Willing to Refer

4.8

South African clients praise Level180 for their expertise in lead generation, cold emailing, and innovative outreach strategies, resulting in increased meetings and donations. They emphasize the company's professionalism, responsiveness, and ability to adapt to complex project needs.
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DSG

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Johannesburg, South Africa

Services provided

10% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% E-Commerce Development

10% Web Design

Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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More responsive than most other service providers

DSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Johannesburg, South Africa

158 Jan Smuts Avenue
Johannesburg, South Africa 2196
251 - 300

0117597000

Johannesburg, South Africa

9 Ntemi Piliso
Johannesburg, South Africa 2048
251 - 300

0117597000

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CCI Global

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Sandton, South Africa

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Sales Outsourcing

Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Sandton, South Africa

6 Gwen Lane
Sandton, South Africa 2031
2001 - 5000

0312861600

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Telecommunications Academy TA ABC telecommunications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Johannesburg, South Africa

Services provided

80% Call Center Services

20% Corporate Training & Coaching

Telecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.
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Johannesburg, South Africa

16 York Street
Johannesburg, South Africa 2198
2 - 5

+270106797890

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Featured

What are Featured Providers?

Virtual Sales Limited

4.8 21 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Johannesburg, South Africa

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a telemarketing and contact center service provider specializing in outbound call center services, customer support services, and lead generation. With a focus on booking meetings and increasing client pipelines, they have received 100% positive feedback from clients who appreciate their industry knowledge, timely delivery, and strong communication. Approximately 80% of reviews highlight their impressive project management and strategic alignment with clients' goals.

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3 of 6 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Call Center Services for AI Transcription platform
5.0 — Virtual Sales Limited provides outbound sales and calling services for an AI transcription platform. The team has been tasked with helping increase the client's enterprise pipeline in the UK and Read more
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Industry Experience

Virtual Sales Limited demonstrates strong expertise across various sectors including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Advertising & Marketing. Clients commend their flexibility, timely delivery, and effective communication. The overall sentiment is positive, with significant lead generation and meeting booking outcomes reported. Particularly in IT and Financial Services, their knowledge and efficiency are highlighted as strengths, making them a valuable partner for organizations seeking effective sales outreach.
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Software IT Services Construction Financial services Consulting Supply Chain, Logistics, and Transport Advertising & marketing Other industries Telecommunications Business services Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with Virtual Sales Limited's pricing and perceived value. Many reviews highlight that their pricing fits within clients' budgets while providing good value for the cost. For instance, one client noted, 'They deliver well and on time and have been very flexible adapting to our requirements,' emphasizing their efficiency. Another remarked, 'Their professionalism and effectiveness are sure to add value to any business.' Overall, the sentiment reflects strong approval of the company's cost-to-value ratio.
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Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Johannesburg, South Africa

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support. Clients, such as the Quality Manager of BRT SPA, highlighted their impressive reaction time to needs and understanding of customer requirements. The company was praised for its good cultural fit and value for cost. Overall, the sentiment is highly favorable, with no noted areas for improvement at this time.
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Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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A-SALES AB

4.9 83 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Johannesburg, South Africa

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

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17 of 18 reviews are 5 stars

7 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner.
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Average Project Cost Breakdown

Less than $10,000 (22) $10,000 to $49,000 (15)

What Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.
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More responsive than most other service providers

A-SALES AB is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Sweden (12) Norway (7) England (5) Australia (5) India (4) Germany (2) Finland (2) Italy (1) Poland (1) Cyprus (1) Japan (1) Netherlands (1) Canada (1) Philippines (1) France (1) Singapore (1) Slovenia (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Syte

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Johannesburg, South Africa

Services provided

35% Ecommerce Marketing

35% Sales Outsourcing

30% Search Engine Optimization

In 2009, years ago we started a coffee business called Aquaspresso. After starting our business, we quickly realised that if you have no customers, you have no business (pretty obvious but pretty
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iContact BPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Randburg, South Africa

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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Featured

What are Featured Providers?

Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Johannesburg, South Africa

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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18 of 19 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
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Construction Agriculture Advertising & marketing Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive Education

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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)

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edgeprocx

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Sandton, South Africa

Services provided

35% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

15% Product Marketing

Edgeprocx is a call center company. They specialize in Call Center Services and Back Office Outsourcing and are based in Sandton, South Africa.
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Better Language Company

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Sandton, South Africa

Services provided

25% Call Center Services

25% Social Media Marketing

25% Transcription +1 service

25% Translation

Better Language Company is a social media marketing firm. Their team is based in Sandton, South Africa and Langebaan, South Africa. The firm focuses on Social Media Marketing and Call Center
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Lucid Remote

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Johannesburg South, South Africa

Services provided

45% Back Office Outsourcing

30% IT Strategy Consulting

25% Sales Outsourcing

Lucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting.
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Zukhanye Creative Consulting pty Ltd

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Johannesburg, South Africa

Services provided

20% Sales Outsourcing

20% Search Engine Optimization

20% Social Media Marketing +2 services

20% Web Design

20% Web Development

Zukhanye Creative Consulting pty Ltd is a social media marketing agency. Established in 2020, the company provides Social Media Marketing and Search Engine Optimization.
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NXT Consultancy

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Boksburg, South Africa

Services provided

20% Business Consulting

20% Marketing Strategy

15% Event Management +3 services

15% Financial Advising & Planning

15% HR Consulting

15% Sales Outsourcing

NXT Consultancy is a Marketing Strategy company launched in 2013. The small team focuses on Marketing Strategy and Business Consulting.
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illation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Midrand, South Africa

Services provided

35% Call Center Services

35% IT Strategy Consulting

30% Cloud Consulting & SI

Launched in 2018, illation is an IT strategy consulting company. Located in Midrand, South Africa, the team specializes in IT strategy consulting and Call Center Services.
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Inspiril Marketing Solutions (IMS)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sandton, South Africa

Services provided

20% Branding

20% Email Marketing

20% SMS Marketing +2 services

20% Sales Outsourcing

20% Social Media Marketing

Inspiril Marketing Solutions (IMS) is a branding firm. The Sandton, South Africa-based agency was established in 2017. Their team offers Branding and Social Media Marketing.
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Skytrax Accounting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Johannesburg, South Africa

Services provided

20% Call Center Services

50% Accounting

10% Back Office Outsourcing +2 services

10% HR Consulting

10% HR Outsourcing

Based in Johannesburg, South Africa, Skytrax Accounting is an Accounting company. The team specializes in Accounting and Call Center Services.
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Bizznet Marketing Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Centurion, South Africa

Services provided

15% Graphic Design

15% Pay Per Click

15% Sales Outsourcing +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Design

10% Content Marketing

Bizznet Marketing Solutions, a social media marketing company, was launched in 2021. The small team offers Social Media Marketing and Search Engine Optimization.
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VirtuCall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pretoria, South Africa

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Small call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.
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We Do Digital

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pretoria, South Africa

Services provided

20% Sales Outsourcing

20% Search Engine Optimization

20% Social Media Marketing +3 services

20% Web Development

10% Content Marketing

10% Pay Per Click

Launched in 2014, We Do Digital is a small social media marketing firm in Pretoria, South Africa. Their team provides Social Media Marketing and Search Engine Optimization.
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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Sandton, South Africa

Services provided

10% Call Center Services

45% Back Office Outsourcing

25% Transcription +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Sandton, South Africa

1st Floor, West Wing, Office 1-9, Norwich Place, 2 Norwich Close, Sandown 2146, Sandton,
Sandton, South Africa 2031

27.10.591.2272

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Thetha Connect

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pretoria, South Africa

Services provided

50% Call Center Services

50% Back Office Outsourcing

Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
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Pretoria, South Africa

84 Glenwood Rd, Lynnwood Glen
Pretoria, South Africa 0081

+27 87 135 0138

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Bizam-sa

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alberton, South Africa

Services provided

25% Customer Service Outsourcing

25% Email Marketing

25% SMS Marketing +1 service

25% Sales Outsourcing

Bizam-sa is a small Email Marketing company located in Alberton, South Africa. Their services include Email Marketing and Customer Service Outsourcing.
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Kupa Creative Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lethabong, South Africa

Services provided

20% Web Design

15% Content Marketing

15% Email Marketing +4 services

15% Search Engine Optimization

15% Social Media Marketing

10% SMS Marketing

10% Sales Outsourcing

Kupa Creative Group is a small Cape Town, South Africa-based web design agency. The team focuses on Web Design and Social Media Marketing.
Read more

Lethabong, South Africa

725 Mohokare St, Klipfontein View, Lethabong, Midrand,
Lethabong, South Africa 1685

+27 (68) 518 8933

See All Locations (2)

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Top Call Center Services & Voice Services in Johannesburg

List of the Top Johannesburg Call Center Companies & Voice Services

Reviews mention Timely

Outsourced Accounting & Content Writing for IT Services Firm

Digital Strategy for Environmental Solutions Platform

Accounting Services for Marketing & Venture Capital Firm

Content Mktg & Call Center Services for Cashback Gaming Co

Customer Support for FinTech Organization

Call Center Services for Automotive Company

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Digital Government Partner

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Back Office & Sales Outsourcing for Photography Studio

Industry Experience

Select Industry to see insights

Select VoiceCom is very responsive

Reviewed 2 times in the past 6 months

Industry Experience

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Reviewed 3 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 10 times in the past 6 months

Call Center Services for Water & Energy Metering Company

Average Project Cost Breakdown

What Clients Have Said

SupportYourApp is very responsive

Reviews mention Innovative

Customer Service BPO for Remote Monitoring Company

Call Center Services for E-Commerce Company

Industry Experience

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Reviews mention Proactive

Customer Service Outsourcing for Data Analytics Company

Call Center Services for Wheelchair Rental System

Customer Support for Music Distribution Company

Customer Service Outsourcing for Authentication Solutions Co

Call Center Staffing for Government Helpline

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Detail-oriented

Email Mktg & Sales Outsourcing for Digital Aggregator Co

Average Project Cost Breakdown

What Clients Have Said

DSG is very responsive

Outbound Call Center Services for AI Transcription platform

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 18 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

A-SALES AB is responsive

Customer Services & Sales Outsourcing for Resume Writing Co

Industry Experience

Select Industry to see insights

Appointment Setter Online is very responsive

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List of the Top 4 Johannesburg Call Center Companies & Voice Services

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