Top Call Center Services & Voice Services in Johannesburg
22 Companies
3 Leaders 15 Contenders
List of the Top Johannesburg Call Center Companies & Voice Services
Sponsored
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
Reviews mention "puts the customer first"Reviews mention "great team"Reviewed 1 time in the past 6 monthsReviews mention "communicative" -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% FulfillmentSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
Reviews mention "open to feedback"Reviews mention "proactive"Reviews mention "great project management"Reviews mention "exceeds expectations" -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
Reviews mention "experienced"Reviews mention "straightforward pricing"Reviews mention "efficient"Reviews mention "accessible" -
$1,000+< $25 / hr1,000 - 9,999Sandton, South Africa
Services provided
20% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Sales Outsourcing10% TranscriptionQuantanite provides services including human receipt transcription, financial and operational support, menu programming, and customer support. The overall feedback highlights Quantanite's high-quality work, efficiency, and ability to scale tasks effectively. Clients appreciate their commitment, flexibility, and seamless integration with client teams, consistently exceeding expectations and maintaining strong communication and project management practices.
Reviews mention "great team"Reviews mention "easy to work with"Reviews mention "flexible"Reviews mention "communicative" -
UndisclosedUndisclosed50 - 249Sandton, South Africa
Services provided
50% Call Center Services50% Back Office OutsourcingVA Connect provides comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Feedback highlights their effectiveness in driving business growth and maintaining high customer service standards. Clients particularly appreciate the professionalism and helpfulness of the VA Connect team in facilitating seamless project management and achieving measurable outcomes.
Reviews mention "high-quality work"Reviews mention "timely"4.8 out of 5.0 rating for cost1 review mentions Call Center Services -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
Reviews mention "great project management"Reviews mention "efficient"Reviews mention "reliable"Reviews mention "easy to work with" -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Reviews mention "open to feedback"Reviews mention "great project management"Reviews mention "hard working"Reviews mention "exceptional performance" -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
Reviews mention "well-organized projects"Reviews mention "exceeds expectations"Reviews mention "knowledgeable"Reviewed 2 times in the past 6 months -
$1,000+$100 - $149 / hr2 - 9Randburg, South Africa
Services provided
35% Sales Outsourcing25% Direct Marketing20% Business Consulting +1 service20% Corporate Training & CoachingLevel180 specializes in lead generation, cold emailing, and sales data automation services. Across various client reviews, Level180 is commended for its professionalism, creativity, and effective communication. Clients highlight their ability to think outside the box, dedication to aligning with company values, and flexibility in tailoring their services to meet specific needs. The team's commitment to regular check-ins and delivering results promptly is a consistent theme, with suggestions for improvement being minimal.
Reviews mention "results-oriented"Reviews mention "great project management"Reviews mention "detail-oriented"Reviews mention "timely" -
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$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Back Office Outsourcing +1 service20% E-Commerce DevelopmentDSG, a Customer Service Outsourcing company, specialize in Customer Service Outsourcing and E-Commerce Development. They were founded in 2008.
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UndisclosedUndisclosed10,000+Sandton, South Africa
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% Sales OutsourcingLaunched in 2006, CCI Global is a large Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr10 - 49Johannesburg, South Africa
Services provided
80% Call Center Services20% Corporate Training & CoachingEstablished in 2019, Telecommunications Academy TA ABC telecommunications is a call center company. Their team specializes in Call Center Services and Corporate Training & Coaching.
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UndisclosedUndisclosed10 - 49Johannesburg, South Africa
Services provided
35% Ecommerce Marketing35% Sales Outsourcing30% Search Engine OptimizationSyte is a Sales Outsourcing company founded in 2018. The company specializes in Sales Outsourcing and Ecommerce Marketing.
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Undisclosed< $25 / hr50 - 249Zagreb, Croatia
Services provided
15% Call Center Services31% Customer Service Outsourcing20% Back Office Outsourcing +11 services10% Direct Marketing5% Advertising5% CRM Consulting and SI5% Market Research2% Ecommerce Marketing2% Staffing1% Compliance Consulting1% Demand Generation Marketing1% ERP Consulting and SI1% Procurement Support1% SMS MarketingSignifico offers a comprehensive range of Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Clients highlight Significo's reliability, expertise, and ability to meet deadlines, noting significant improvements in customer satisfaction and operational efficiency. The company's commitment to quality and value is consistently praised across reviews.
Reviews mention "great project management"Reviews mention "passionate about their work"Reviews mention "knowledgeable"5.0 out of 5.0 rating for cost -
$1,000+< $25 / hr250 - 999București, Romania
Services provided
40% Call Center Services20% Back Office Outsourcing20% CRM Consulting and SI +2 services10% Customer Service Outsourcing10% Sales OutsourcingValoris Center offers comprehensive Contact Center Services, including both Inbound and Outbound Call Center support, Customer Support Services, and Telemarketing Services. Across various reviews, clients consistently commend Valoris Center for their flexibility, adaptability, and proactive approach in handling complex customer support tasks, while maintaining high service levels and customer satisfaction scores.
Reviews mention "timely"Reviews mention "experienced"Reviews mention "professional"4.6 out of 5.0 rating for cost -
$100,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
Reviews mention "innovative"Reviews mention "proactive"Reviews mention "accessible"Reviews mention "open to feedback" -
UndisclosedUndisclosed1,000 - 9,999Randburg, South Africa
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingIContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Sandton, South Africa
Services provided
25% Call Center Services25% Social Media Marketing25% Transcription +1 service25% TranslationBetter Language Company is a social media marketing firm. Their team is based in Sandton, South Africa and Langebaan, South Africa. The firm focuses on Social Media Marketing and Call Center
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$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +4 services20% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingJOYNO INC offers comprehensive digital marketing services, including content creation and social media management. Although the reviews do not specifically mention Contact Center Services or Customer Support Services, clients highlight the company's effective project management, quick responsiveness, and accommodating nature. JOYNO INC's strong company culture and high-quality work have significantly increased social media engagement for their clients.
Reviews mention "communicative"5.0 out of 5.0 rating for costReviews mention "accessible"1 review mentions Call Center Services -
$1,000+$25 - $49 / hr10 - 49Johannesburg South, South Africa
Services provided
45% Back Office Outsourcing30% IT Strategy Consulting25% Sales OutsourcingLucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team offers Back Office Outsourcing and IT strategy consulting.
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Undisclosed$50 - $99 / hr2 - 9Johannesburg, South Africa
Services provided
20% Sales Outsourcing20% Search Engine Optimization20% Social Media Marketing +2 services20% Web Design20% Web DevelopmentZukhanye Creative Consulting pty Ltd is a social media marketing agency. Established in 2020, the company provides Social Media Marketing and Search Engine Optimization.
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Undisclosed$100 - $149 / hr2 - 9Boksburg, South Africa
Services provided
20% Business Consulting20% Marketing Strategy15% Event Management +3 services15% Financial Advising & Planning15% HR Consulting15% Sales OutsourcingNXT Consultancy is a Marketing Strategy company launched in 2013. The small team focuses on Marketing Strategy and Business Consulting.
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UndisclosedUndisclosed10 - 49Midrand, South Africa
Services provided
35% Call Center Services35% IT Strategy Consulting30% Cloud Consulting & SILaunched in 2018, illation is an IT strategy consulting company. Located in Midrand, South Africa, the team specializes in IT strategy consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Sandton, South Africa
Services provided
20% Branding20% Email Marketing20% SMS Marketing +2 services20% Sales Outsourcing20% Social Media MarketingInspiril Marketing Solutions (IMS) is a branding firm. The Sandton, South Africa-based agency was established in 2017. Their team offers Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Johannesburg, South Africa
Services provided
20% Call Center Services50% Accounting10% Back Office Outsourcing +2 services10% HR Consulting10% HR OutsourcingBased in Johannesburg, South Africa, Skytrax Accounting is an Accounting company. The team specializes in Accounting and Call Center Services.
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UndisclosedUndisclosed10 - 49Pretoria, South Africa
Services provided
50% Call Center Services50% Back Office OutsourcingAdminAssist Intl. Is a call center and Back Office Outsourcing company established in 2012. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Pretoria, South Africa
Services provided
50% Call Center Services50% Customer Service OutsourcingSmall call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Pretoria, South Africa
Services provided
20% Sales Outsourcing20% Search Engine Optimization20% Social Media Marketing +3 services20% Web Development10% Content Marketing10% Pay Per ClickLaunched in 2014, We Do Digital is a small social media marketing firm in Pretoria, South Africa. Their team provides Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr1,000 - 9,999Sandton, South Africa
Services provided
10% Call Center Services45% Back Office Outsourcing25% Transcription +2 services10% Customer Service Outsourcing10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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UndisclosedUndisclosed2 - 9Pretoria, South Africa
Services provided
50% Call Center Services50% Back Office OutsourcingThetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Alberton, South Africa
Services provided
25% Customer Service Outsourcing25% Email Marketing25% SMS Marketing +1 service25% Sales OutsourcingBizam-sa is a small Email Marketing company located in Alberton, South Africa. Their services include Email Marketing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Lethabong, South Africa
Services provided
20% Web Design15% Content Marketing15% Email Marketing +4 services15% Search Engine Optimization15% Social Media Marketing10% SMS Marketing10% Sales OutsourcingKupa Creative Group is a small Cape Town, South Africa-based web design agency. The team focuses on Web Design and Social Media Marketing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Johannesburg Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999Sandton, South Africa
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Sandton, South Africa
Ability to deliver
24.3/40.017.4/20 Reviews1/10 Clients & Experience5.9/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$100 - $149 / hr2 - 9Randburg, South Africa
Ability to deliver
25.6/40.016.6/20 Reviews3.6/10 Clients & Experience5.4/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Ability to deliver
15.5/40.00/20 Reviews8.9/10 Clients & Experience6.6/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10,000+Sandton, South Africa
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr10 - 49Johannesburg, South Africa
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed10 - 49Johannesburg, South Africa
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
UndisclosedUndisclosed1,000 - 9,999Randburg, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+< $25 / hr2 - 9Sandton, South Africa
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$25 - $49 / hr10 - 49Johannesburg South, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
Undisclosed$50 - $99 / hr2 - 9Johannesburg, South Africa
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
Undisclosed$100 - $149 / hr2 - 9Boksburg, South Africa
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed10 - 49Midrand, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed10 - 49Sandton, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Johannesburg, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49Pretoria, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed2 - 9Pretoria, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed2 - 9Pretoria, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other