Top Call Center Services & Voice Services in Johannesburg
23 Companies
List of the Top Johannesburg Call Center Companies & Voice Services
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$5,000+Undisclosed10 - 49Services provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Afrishore BPO
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$5,000+< $25 / hr250 - 999Sandton, South AfricaServices provided
25% Call Center Services25% Accounting25% Customer Service Outsourcing +1 service25% Marketing StrategySee all 3 projectsAfrishore BPO – South Africa’s Leading Outsourcing Partner Afrishore BPO is a premier business process outsourcing provider based in South Africa, delivering world-class customer support,
Read moreReviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Afrishore BPO's performance, highlighting their outstanding customer service support that resulted in 100% client retention and positive feedback. One client noted the team's warmth and friendliness, as well as their alignment with company values, which contributed to a strong partnership. The ability to meet project timelines and adapt to new deliverables was also praised, reinforcing the overall sentiment of excellence in service delivery.-
Customer Service Outsourcing for Fitness Startup
5.0 Mar 6, 2026The measurable outcomes from the project included 100% client retention and some clients being upselled by the Afrishore team, demonstrating their exceptional performance. They delivered the entire scope of the project in the timelines that were agreed and were open to adding in new deliverables as the project went on. Their people are all so warm and friendly and you can tell their level of service and care to the work they do is exceptional.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client reviews for Afrishore BPO reflect high satisfaction, highlighting exceptional customer service, timely project delivery, and strong communication. Notable feedback includes a 100% client retention rate and successful lead closures, demonstrating effective support in various business functions. Clients commend the company's cultural alignment and flexibility, with one stating, 'Their people are warm and friendly,' while another noted, 'Project management is excellent.' Overall, the sentiment is overwhelmingly positive, with no significant areas identified for improvement.Was this helpful?
Industry Experience
Afrishore BPO has received positive feedback across multiple industries, including Fitness, Financial Services, and Advertising & Marketing. In Fitness, they excelled in customer service, achieving 100% client retention. In Financial Services, their efficient handling of tax registrations demonstrated excellent project management and communication. In Advertising & Marketing, they enhanced lead contact rates through organized outreach. Overall, they are recognized for their strong culture fit, flexibility, and results-oriented approach, making them a suitable partner for startups and established businesses alike.
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Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Afrishore BPO's pricing and perceived value. Feedback highlights that their pricing fits budgets while providing excellent service quality. For instance, one client noted the 'good value for cost' and another emphasized their 'flexibility and great communication.' Overall, the sentiment reflects a strong alignment between cost and the quality of service delivered, with multiple clients indicating no areas for improvement in this regard.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sandton, South Africa
Services provided
20% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Sales Outsourcing10% TranscriptionSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Great project management
Clients have praised Quantanite for their exceptional project management, highlighting their regular performance updates and effective communication. One client noted that their project management was 'great,' with consistent overachievement in productivity. Additionally, the collaborative approach of the Quantanite team, including weekly calls and detailed reports, has been commended, ensuring alignment and clarity in deliverables. Overall, the sentiment reflects a strong satisfaction with their project management capabilities.-
Website & Account Management Services for Food Delivery Firm
4.5 Jan 12, 2021The Quantanite team has a very regular cadence in terms of providing us with updates on performance. Their members have at least a weekly call with their team leads. They’ve also been very communicative and collaborative. We used Google Hangout for video conference calls. Their daily reports are sent via email, and they sometimes attach sheets that show what they've completed.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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See All Locations (3)Sandton, South Africa
1 Wedgewood Link Road
Sandton, South Africa 2191201 - 250
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Services provided
50% Call Center Services50% Back Office OutsourcingSee all 11 projectsVA Connect is a company specializing in Contact Center Services, including Customer Support Services and Outbound Call Center functionalities. They have been praised for their role in business growth and effective customer service management, with 100% of reviewers highlighting their positive impact on customer acquisition and retention.
Reviews mention Professional
Overall, clients have praised VA Connect for their high level of professionalism and reliable support. One client noted the seamless integration of their assistant into the team, emphasizing her commitment and proactive communication. Another highlighted the smooth onboarding process and consistent delivery of tasks on time, reflecting strong project management skills. Clients frequently mentioned the quality of talent provided, with assistants demonstrating discretion, initiative, and a deep understanding of business needs.-
Back Office Outsourcing for Law Firm
5.0 Jul 3, 2024The team is well organized, formulates to-do lists, communicates on each task, and consistently meets deadlines. VA Connect's professionalism and good rapport with clients were particularly impressive. Additionally, the successful completion of various projects and effective handling of inquiries and ad hoc tasks contributed to streamlining operations.
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Executive Assistant Services for Risk Management Co
5.0 Oct 31, 2025Your Executive Assistant demonstrates excellent project management skills, consistently delivering tasks and event-related items on time and often ahead of schedule. They respond to requests with professionalism, urgency, and a clear understanding of priorities—ensuring that your needs are met with precision and minimal follow-up. Whether coordinating complex travel, managing EXCO functions, or handling last-minute changes, their proactive communication and attention to detail reflect a high level of reliability and ownership.
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Virtual Assistant Services FinTech Company
4.0 Dec 15, 2025I was most impressed by VA Connect’s professionalism and ability to match me with someone who truly understands the pace and complexity of my work. Their onboarding process was smooth, their communication was reliable, and the level of support they provide is consistently high. They stand out because they deliver skilled, dependable talent who integrate seamlessly into fast-moving business environments.
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Virtual Assistant Services for Executive Seach Firm
4.5 Mar 6, 2026Requests and changes were addressed promptly, with clear communication maintained to ensure alignment on priorities and next steps. Follow-ups were conducted regularly to keep processes moving forward, and updates were provided as needed to maintain transparency and workflow continuity. Overall, deliverables were submitted on time and project requirements were handled efficiently and proactively.
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Industry Experience
VA Connect has demonstrated expertise across various industries, including maritime, banking, supply chain, food & beverage, advertising, and legal. Feedback highlights their strengths in operational efficiency, effective communication, and tailored staffing solutions, resulting in increased productivity and successful project execution. Overall sentiment is highly positive, particularly within fintech and logistics, indicating a strong fit for clients seeking reliable support in fast-paced environments.
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Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Software Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend VA Connect for offering good value for money, with several reviews highlighting that their pricing fits within budget constraints while maintaining high-quality service. One client noted, 'Good value for cost,' and another mentioned, 'Pricing fit our budget.' Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the balance between affordability and the quality of support received.Was this helpful?
Review Rating from Clients
4.8/5.0
Quality
4.5
Schedule
4.8
Cost
4.5
Willing to Refer
4.5
VA Connect in Midrand is highly regarded for providing top-tier virtual executive assistance, managing complex tasks like scheduling, travel, and event coordination. Clients highlight their professionalism, cultural fit, and ability to deliver timely, discreet support that boosts executive productivity and organizational reliability.Read Local ReviewsWas this helpful?
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$1,000+$100 - $149 / hr2 - 9Randburg, South Africa
Services provided
35% Sales Outsourcing25% Direct Marketing20% Business Consulting +1 service20% Corporate Training & CoachingSee all 5 projectsLevel180 is a professional email marketing agency specializing in cold emailing and direct marketing strategies. Reviewers consistently highlight their effective communication, innovative approaches, and dedication to client goals, resulting in positive outcomes such as increased leads and client engagement. Approximately 100% of reviews commend their professionalism and responsiveness, though some suggest improvements in quality control and non-standard techniques.
Industry Experience
Level180 has demonstrated strong expertise across several industries, including Non-Profit, Information Technology, Telecommunications, and Business Services. Clients have praised their innovative approaches, effective communication, and dedication to achieving measurable results, such as increased lead generation and improved outreach. Overall, feedback reflects a positive sentiment, with clients noting Level180's professionalism and adaptability, making them a suitable partner for organizations in need of marketing solutions in these sectors.
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Non-profit Information technology Telecommunications Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Level180 for delivering excellent value for money, noting that their pricing aligns well with project budgets. One client highlighted the company's 'great culture fit' and 'exceptional' service quality, while another appreciated their 'flexibility' and 'integrity.' Overall, feedback indicates that clients feel they receive substantial returns on their investment, with effective communication and innovative strategies enhancing the perceived value of their services.Was this helpful?
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Review Rating from Clients
4.8/5.0
Quality
4.0
Schedule
5.0
Cost
4.5
Willing to Refer
4.8
South African clients from Johannesburg and Pretoria commend Level180 for their expertise in lead generation, email marketing, and outreach solutions. They value their punctuality, innovative ideas, and dedication to achieving measurable results across diverse industries.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% E-Commerce Development10% Web DesignLaunched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
Read moreMore responsive than most other service providers
Get in TouchDSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Johannesburg, South Africa
9 Ntemi Piliso
Johannesburg, South Africa 2048251 - 300
0117597000
See All Locations (3)Johannesburg, South Africa
158 Jan Smuts Avenue
Johannesburg, South Africa 2196251 - 300
0117597000
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UndisclosedUndisclosed10,000+Sandton, South Africa
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% Sales OutsourcingLaunched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (6)Sandton, South Africa
6 Gwen Lane
Sandton, South Africa 20312001 - 5000
0312861600
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$1,000+< $25 / hr10 - 49Johannesburg, South Africa
Services provided
80% Call Center Services20% Corporate Training & CoachingTelecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.
Read moreSee All Locations (2)Johannesburg, South Africa
16 York Street
Johannesburg, South Africa 21982 - 5
+270106797890
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UndisclosedUndisclosed10 - 49Johannesburg, South Africa
Services provided
35% Ecommerce Marketing35% Sales Outsourcing30% Search Engine OptimizationSee all 1 projectsIn 2009, years ago we started a coffee business called Aquaspresso. After starting our business, we quickly realised that if you have no customers, you have no business (pretty obvious but pretty
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UndisclosedUndisclosed1,000 - 9,999Randburg, South Africa
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingIContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Sandton, South Africa
Services provided
25% Call Center Services25% Social Media Marketing25% Transcription +1 service25% TranslationBetter Language Company is a social media marketing firm. Their team is based in Sandton, South Africa and Langebaan, South Africa. The firm focuses on Social Media Marketing and Call Center
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$1,000+$25 - $49 / hr10 - 49Johannesburg South, South Africa
Services provided
45% Back Office Outsourcing30% IT Strategy Consulting25% Sales OutsourcingLucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting.
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Undisclosed$50 - $99 / hr2 - 9Johannesburg, South Africa
Services provided
20% Sales Outsourcing20% Search Engine Optimization20% Social Media Marketing +2 services20% Web Design20% Web DevelopmentZukhanye Creative Consulting pty Ltd is a social media marketing agency. Established in 2020, the company provides Social Media Marketing and Search Engine Optimization.
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Undisclosed$100 - $149 / hr2 - 9Boksburg, South Africa
Services provided
20% Business Consulting20% Marketing Strategy15% Event Management +3 services15% Financial Advising & Planning15% HR Consulting15% Sales OutsourcingNXT Consultancy is a Marketing Strategy company launched in 2013. The small team focuses on Marketing Strategy and Business Consulting.
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UndisclosedUndisclosed10 - 49Midrand, South Africa
Services provided
35% Call Center Services35% IT Strategy Consulting30% Cloud Consulting & SILaunched in 2018, illation is an IT strategy consulting company. Located in Midrand, South Africa, the team specializes in IT strategy consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Sandton, South Africa
Services provided
20% Branding20% Email Marketing20% SMS Marketing +2 services20% Sales Outsourcing20% Social Media MarketingInspiril Marketing Solutions (IMS) is a branding firm. The Sandton, South Africa-based agency was established in 2017. Their team offers Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Johannesburg, South Africa
Services provided
20% Call Center Services50% Accounting10% Back Office Outsourcing +2 services10% HR Consulting10% HR OutsourcingBased in Johannesburg, South Africa, Skytrax Accounting is an Accounting company. The team specializes in Accounting and Call Center Services.
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UndisclosedUndisclosed2 - 9Centurion, South Africa
Services provided
15% Graphic Design15% Pay Per Click15% Sales Outsourcing +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Design10% Content MarketingBizznet Marketing Solutions, a social media marketing company, was launched in 2021. The small team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Pretoria, South Africa
Services provided
50% Call Center Services50% Customer Service OutsourcingSmall call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Pretoria, South Africa
Services provided
20% Sales Outsourcing20% Search Engine Optimization20% Social Media Marketing +3 services20% Web Development10% Content Marketing10% Pay Per ClickLaunched in 2014, We Do Digital is a small social media marketing firm in Pretoria, South Africa. Their team provides Social Media Marketing and Search Engine Optimization.
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$5,000+< $25 / hr1,000 - 9,999Sandton, South Africa
Services provided
10% Call Center Services45% Back Office Outsourcing25% Transcription +2 services10% Customer Service Outsourcing10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Sandton, South Africa
1st Floor, West Wing, Office 1-9, Norwich Place, 2 Norwich Close, Sandown 2146, Sandton,
Sandton, South Africa 203127.10.591.2272
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UndisclosedUndisclosed2 - 9Pretoria, South Africa
Services provided
50% Call Center Services50% Back Office OutsourcingThetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Pretoria, South Africa
84 Glenwood Rd, Lynnwood Glen
Pretoria, South Africa 0081+27 87 135 0138
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UndisclosedUndisclosed10 - 49Alberton, South Africa
Services provided
25% Customer Service Outsourcing25% Email Marketing25% SMS Marketing +1 service25% Sales OutsourcingBizam-sa is a small Email Marketing company located in Alberton, South Africa. Their services include Email Marketing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Lethabong, South Africa
Services provided
20% Web Design15% Content Marketing15% Email Marketing +4 services15% Search Engine Optimization15% Social Media Marketing10% SMS Marketing10% Sales OutsourcingKupa Creative Group is a small Cape Town, South Africa-based web design agency. The team focuses on Web Design and Social Media Marketing.
Read moreSee All Locations (2)Lethabong, South Africa
725 Mohokare St, Klipfontein View, Lethabong, Midrand,
Lethabong, South Africa 1685+27 (68) 518 8933
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List of the Top 4 Johannesburg Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Sandton, South Africa
Ability to deliver
24.3/40.017.4/20 Reviews1/10 Clients & Experience5.9/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+< $25 / hr250 - 999Sandton, South Africa
Ability to deliver
22.5/40.017.6/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$100 - $149 / hr2 - 9Randburg, South Africa
Ability to deliver
25/40.016/20 Reviews3.6/10 Clients & Experience5.4/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Ability to deliver
15.5/40.00/20 Reviews8.9/10 Clients & Experience6.6/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10,000+Umhlanga, South Africa
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr10 - 49Bluff, South Africa
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed10 - 49Johannesburg, South Africa
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
UndisclosedUndisclosed1,000 - 9,999Randburg, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+< $25 / hr2 - 9Sandton, South Africa
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$25 - $49 / hr10 - 49Johannesburg South, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
Undisclosed$50 - $99 / hr2 - 9Johannesburg, South Africa
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
Undisclosed$100 - $149 / hr2 - 9Boksburg, South Africa
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed10 - 49Midrand, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed10 - 49Sandton, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Johannesburg, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed2 - 9Centurion, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Pretoria, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed2 - 9Pretoria, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other
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