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Top Call Center Services & Voice Services in Johannesburg

Ratings Updated: December 11, 2025

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Featured

What are Featured Providers?

Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Johannesburg, South Africa

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Johannesburg, South Africa

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Johannesburg, South Africa

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Select VoiceCom highlights their exceptional organizational skills and responsiveness, with comments noting a communication turnaround within 24 hours. Clients appreciate their personalized approach and alignment with company values, which fosters a strong cultural fit. One client specifically praised the successful sourcing and hiring of a talented team, emphasizing Select VoiceCom's openness to suggestions and adaptability. Overall sentiment reflects high satisfaction with their services and no identified areas for improvement.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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Cebu City, Philippines

Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
Cebu City, Philippines 6000
1001 - 2000

855-777-4349

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Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Sandton, South Africa

Services provided

20% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% Sales Outsourcing

10% Transcription

Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

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Industry Experience

Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & Beverages

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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United States (2) Canada (1) England (1)

Sandton, South Africa

1 Wedgewood Link Road
Sandton, South Africa 2191
201 - 250

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VA Connect

4.9 8 reviews

Undisclosed

Undisclosed

50 - 249

Sandton, South Africa

Services provided

50% Call Center Services

50% Back Office Outsourcing

VA Connect is a company specializing in Customer Support Services, providing virtual assistance and telephonic support, including inbound and outbound call handling. The company has received overwhelmingly positive feedback, with 100% of reviewers noting significant improvements in efficiency and business growth. Clients praise their professionalism, reliability, and project management capabilities, with no noted areas for improvement.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate a strong positive sentiment towards VA Connect, particularly highlighting their Executive Assistant's exceptional project management and integration into client teams. Clients commend their proactive communication and timely delivery of tasks, which enhance executive efficiency. One client noted the Assistant's seamless fit within their culture and her indispensable role in supporting leadership. No areas for improvement were identified, reflecting high client satisfaction.
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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant Services for Risk Management Company
5.0 — VA Connect provides virtual assistant services for a risk management company. The team's work includes meeting and calendar management, document support, office coordination, and hosting services. Read more
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently report that VA Connect offers excellent value for money, with pricing fitting within budget constraints while delivering high-quality services. For instance, one client noted the 'good value for cost' and 'great culture fit' as key reasons for their selection. Another client emphasized the company's ability to find exceptional talent, reflecting a strong return on investment. Overall, the sentiment is overwhelmingly positive, highlighting VA Connect's ability to meet client needs effectively and efficiently.
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Featured

What are Featured Providers?
SupportYourApp

4.9 72 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Johannesburg, South Africa

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a professional customer support center specializing in Contact Center Services, Inbound and Outbound Call Handling, and Telephonic Support. With 100% satisfaction across reviews, clients commend their 24/7 responsiveness, multi-channel support, and flexibility in adapting to client needs. Notably, 80% of reviewers highlight the company's efficient communication and proactive management style.

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Reviews mention Autonomous
Overall sentiment regarding autonomy at SupportYourApp is highly positive. Clients have noted their team's exceptional self-sufficiency, with one client highlighting their ability to operate with minimal oversight while maintaining quality and responsiveness. Feedback emphasized the team's drive for understanding the customer mindset, which enhances their autonomy in decision-making. However, some clients suggested that collaboration among team members could be improved to further maximize their potential.

Customer Support for Technology Platform

5.0 Sep 11, 2020

They really want to know what’s best for the customer and what the mindset behind a decision was, so that they can be more autonomous in the future. We were surprised by how driven they were.
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Customer Support Services for VR Fitness App

5.0 Dec 4, 2025

Very autonomous, needing very little oversight. Exceptional at self-educating about the product and learning key roles within the company for various expertise input. They deliver consistent quality and are quick to respond and deliver additional tasks.
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9 of 10 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for SupportYourApp highlights a strong overall sentiment, with multiple reviews praising their responsiveness, flexibility, and high-quality service. Clients have noted that SupportYourApp's agents consistently manage inquiries efficiently, with one client stating, 'communication has always been positive and solution-oriented.' Another emphasized the team's ability to integrate seamlessly into their operations, showcasing a genuine commitment to client success. Areas for improvement were minimal, indicating high satisfaction with their services.
Read 10 Recent Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive SupportYourApp as offering strong value for money, with many noting that their pricing aligns well with budgets while providing high-quality service. For example, one client highlighted that SupportYourApp's pricing fit their budget and noted the 'good value for cost.' Overall sentiment reflects satisfaction with the balance of cost and quality, as several clients mentioned they received exceptional support without extensive financial strain, reinforcing the company's reputation for cost-effectiveness.
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Beograd, Serbia

Milutina Milankovića 9ž
Beograd, Serbia 11070
10 - 15

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Johannesburg, South Africa

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.

See all 11 projects

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Johannesburg, South Africa

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Flexible
The overall sentiment regarding flexibility in Business & Services Solutions is highly positive. Clients noted their remarkable adaptability, particularly in accommodating last-minute program changes and responding promptly to evolving needs. For instance, the team effectively managed complex accessibility requirements during events and swiftly trained on new features, demonstrating their commitment to seamless integration. One client highlighted their structured yet flexible project management approach, which facilitated timely adjustments to scripts based on feedback, solidifying their role as a proactive partner.

Back-Office Outsourcing for Sports & Fitness Facility

5.0 Jun 20, 2025

Three qualities distinguished BSS: their authentic commitment to inclusion evident in every system design, their remarkable flexibility accommodating last-minute program changes, and their genuine relationship-building with our staff and participants. Their team members frequently volunteered at events to deepen understanding of our community. Early challenges adapting systems for rural partners were met with creative solutions - simplified low-tech tools and additional training sessions - demonstrating BSS's commitment to true partnership and problem-solving.
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Call Center Services for AI-Powered Platform

5.0 Jun 17, 2025

Their project management was structured but flexible, which was important to us. We had weekly check-ins during the onboarding period, followed by bi-weekly performance reviews. They were extremely responsive to feedback. If a certain script or response needed updating due to a new product release, it was handled almost immediately. What I appreciated most was their willingness to adapt. For example, when we introduced a new AI feature for bulk document classification, their team trained on it within a few days and started handling related queries without skipping a beat.
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9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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Level180

4.8 5 reviews

$1,000+

$100 - $149 / hr

2 - 9

Randburg, South Africa

Services provided

35% Sales Outsourcing

25% Direct Marketing

20% Business Consulting +1 service

20% Corporate Training & Coaching

Level180 is a professional email marketing agency specializing in cold emailing and direct marketing strategies. Reviewers consistently highlight their effective communication, innovative approaches, and dedication to client goals, resulting in positive outcomes such as increased leads and client engagement. Approximately 100% of reviews commend their professionalism and responsiveness, though some suggest improvements in quality control and non-standard techniques.

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Reviews mention Timely
Clients consistently commend Level180 for their exceptional timeliness and responsiveness. One client highlighted that Level180 has not missed a key deadline, demonstrating their reliability. Additionally, they noted the team's willingness to discuss new strategies and take ownership of their implementation, reflecting a strong commitment to meeting project goals. Overall, the sentiment regarding timeliness is highly positive, with clients appreciating the company's proactive approach and dedication to delivering results on schedule.

Lead Generation Marketing for Enterprise AI Platform

5.0 Jan 10, 2024

The timekeeping of Level 180 is exceptional - they have not missed a key deadline yet. They are very responsive - for example being willing to discuss new approaches and then taking ownership to try and make them work.
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Industry Experience

Level180 has demonstrated strong expertise across several industries, including Non-Profit, Information Technology, Telecommunications, and Business Services. Clients have praised their innovative approaches, effective communication, and dedication to achieving measurable results, such as increased lead generation and improved outreach. Overall, feedback reflects a positive sentiment, with clients noting Level180's professionalism and adaptability, making them a suitable partner for organizations in need of marketing solutions in these sectors.
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Non-profit Information technology Telecommunications Business services

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Pretoria, South Africa (1) Johannesburg, South Africa (1) Plettenberg Bay, South Africa (1)

Randburg, South Africa

55 Drysdale Road
Randburg, South Africa 2161
2 - 5

+27784507821

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DSG

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Johannesburg, South Africa

Services provided

10% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% E-Commerce Development

10% Web Design

Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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More responsive than most other service providers

DSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Johannesburg, South Africa

158 Jan Smuts Avenue
Johannesburg, South Africa 2196
251 - 300

0117597000

Johannesburg, South Africa

9 Ntemi Piliso
Johannesburg, South Africa 2048
251 - 300

0117597000

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CCI Global

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Sandton, South Africa

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Sales Outsourcing

Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Sandton, South Africa

6 Gwen Lane
Sandton, South Africa 2031
2001 - 5000

0312861600

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Telecommunications Academy TA ABC telecommunications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Johannesburg, South Africa

Services provided

80% Call Center Services

20% Corporate Training & Coaching

Telecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.
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Johannesburg, South Africa

16 York Street
Johannesburg, South Africa 2198
2 - 5

+270106797890

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Afrishore BPO

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Sandton, South Africa

Services provided

25% Call Center Services

25% Accounting

25% Customer Service Outsourcing +1 service

25% Marketing Strategy

Afrishore BPO is a Marketing Strategy company. In Sandton, South Africa and Dallas, Texas, the agency was established in 2016. Their services include Marketing Strategy and Call Center Services.
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Sandton, South Africa

168 Grosvenor Road
Sandton, South Africa 2191
751 - 1000

+27 101 095 888

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Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Johannesburg, South Africa

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Exceptional performance
Clients have consistently praised Six Eleven Global Services for their exceptional performance, highlighting their impressive one-hour response time and urgent task management. One client noted their great cultural fit and alignment with company values, stating, '611 is very responsive and respond with urgency in any task they perform.' Overall, the sentiment reflects a strong endorsement of their effectiveness and reliability, with no identified areas for improvement.

Customer & Ticket Support Services for Beauty Tech Company

5.0 Mar 17, 2023

611 is very responsive and respond with urgency in any task they perform. Highly recommend. I'm impressed with their ability to stand out in an industry that usually blends in with one another.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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United States (6) Canada (1) Malaysia (1)

Davao City, Philippines

mabini st cor araullo st
Davao City, Philippines 8000
1001 - 2000

18555240081

Davao City, Philippines

maa st bugac
Davao City, Philippines 8000
2001 - 5000

18555240081

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Johannesburg, South Africa

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

Dnipro, Ukraine

Viacheslava Lypynskoho St, 4
Dnipro, Ukraine 49000
31 - 40

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Johannesburg, South Africa

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Significo highlight a strong overall sentiment, with clients praising their timely delivery and responsive communication. For instance, a client from Porsche Croatia noted that all project deliverables were met on time and appreciated the alignment of company values. While measurable outcomes were not specifically mentioned, the consistent communication and adaptability of the team were frequently acknowledged as impressive attributes. Clients expressed satisfaction with the value for cost, indicating a positive experience overall.
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Select Industry to see insights

Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Zagreb, Croatia

Radnicka cesta 1A
Zagreb, Croatia 10000
151 - 200

+385 08007771

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Syte

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Johannesburg, South Africa

Services provided

35% Ecommerce Marketing

35% Sales Outsourcing

30% Search Engine Optimization

In 2009, years ago we started a coffee business called Aquaspresso. After starting our business, we quickly realised that if you have no customers, you have no business (pretty obvious but pretty
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Johannesburg, South Africa

124 Ivy Rd, 2nd Floor
Johannesburg, South Africa 2192
31 - 40

011 568 4777

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iContact BPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Randburg, South Africa

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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Randburg, South Africa

257 Beyers Naude Drive Cresta,
Randburg, South Africa 2195
50 - 75

+27.11.019.0290

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Featured

What are Featured Providers?
Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Johannesburg, South Africa

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a reputable provider of Contact Center Services, offering a comprehensive range of customer support solutions, including Inbound and Outbound Call Center, Telemarketing, and Technical Support. Reviews highlight their flexibility, professionalism, and strong project management. With consistently high satisfaction rates—over 85%—and positive outcomes, Valoris Center is recognized for its adaptability and proactive approach in meeting clients' diverse needs.

See all 13 projects
Reviews mention Open to feedback
Clients have noted Valoris Center's openness to feedback and adaptability to project requirements. One client highlighted their ongoing communication as a key factor in achieving quality business calibration, stating that Valoris is receptive to suggestions and understands industry dynamics. Additionally, their flexibility and proactive approach were praised, although clients acknowledged the potential for ongoing performance improvement.

Call Center Services for Delivery App

5.0 Sep 24, 2021

The ongoing communication between us and Valoris team proved to be the solution for a quality business calibration. They are open to suggestions, they understand our industry dynamics and adapt to its requirements.
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1 of 2 reviews are 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews highlight Valoris Center's exceptional customer support and service delivery, with clients noting a 95% SLA achievement and a 92% customer satisfaction rate. A financial services director praised their resilience during a rebranding process, stating, 'Valoris is a company which baked customer centricity into their DNA.' However, suggestions for improvement include increased consultancy efforts and better ticket distribution management. Overall, clients express high satisfaction and a willingness to partner again.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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București, Romania

Rams Business Center 42, Dudesti-Pantelimon Avenue, 3rd district, 6th floor
București, Romania 033094
751 - 1000

+4 0215299929

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Belkins

4.9 229 reviews
Premier Verified

$10,000+

< $25 / hr

50 - 249

Serves Johannesburg, South Africa

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation service company renowned for its expertise in outbound call center and telemarketing services. Across various reviews, Belkins received high praise for its project management, flexibility, and ability to deliver results. Notably, 100% of reviewers highlighted the company's efficient communication and consistently exceeded expectations, such as booking up to 78 appointments in six months, showcasing a strong focus on client success.

See all 229 projects
Reviews mention Flexible
The overall sentiment regarding Belkins' flexibility is highly positive, with multiple clients noting their responsiveness to feedback and adaptability in adjusting strategies. For instance, one client mentioned that Belkins was 'quick to respond and flexible in making changes' to meet their needs. Another highlighted that the team 'never missed anything' to attract the right prospects, showcasing their commitment to continuous improvement. Overall, clients appreciated Belkins' dynamic approach and consistent alignment with their project goals.

Email Marketing & Sales Outsourcing for Consulting Firm

5.0 Aug 27, 2024

Their project management was excellent, balancing structure and flexibility. They delivered on time, communicated clearly, and used advanced tools and methods, adapting quickly to our needs.
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Business Lead Dev for Manufacturing Company

5.0 Apr 30, 2024

They were always responsive and flexible. This dynamic and innovative approach was part of what made their customer support excellent.
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Lead Generation & Email Mktg for Medical Device Software Co

4.5 Mar 21, 2024

Belkins really listened to us and tailored their approach to meet our unique needs. They were flexible and focused on getting us results.
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Appointment Setting for Educational Establishment

5.0 Mar 9, 2024

This team is very flexible and ready to constantly experiment to improve and optimize towards our goals.
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Email Mktg & Lead Gen for Employee Recognition Programs Co

5.0 Feb 27, 2024

The Belkins team is flexible, responsive, clear with their communication, and quick to pivot if we ask. Even though they are on the other side of the Atlantic from our team, we have experienced no issues with timely communication or delivery of services.
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5 of 6 reviews are 5 stars

5 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
Over the last six months, client feedback for Belkins has been overwhelmingly positive. Clients praised their effective lead generation strategies, resulting in impressive metrics such as 78 booked appointments and a 3.6x ROI. Notable comments highlighted their excellent project management, quick responsiveness, and the ability to handle outbound processes independently. Clients consistently noted the high quality of leads and the value added to their own marketing efforts, with no significant areas for improvement mentioned.
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Industry Experience

Belkins has received positive feedback across various industries, including Advertising & Marketing, Information Technology, Healthcare, and Education. Clients commend their expertise in lead generation, responsiveness, and tailored strategies that yield high-quality leads and appointments. The company has effectively supported clients in scaling operations and improving sales pipelines. Overall sentiment is highly favorable, particularly in sectors like IT and Marketing, where results often exceed expectations, making Belkins a strong candidate for organizations seeking similar services.
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Select Industry to see insights

IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (108) $50,000 to $199,999 (31) Less than $10,000 (25) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Belkins for their exceptional value for money, with many reporting significant returns on investment. For instance, one client noted a 3.6x ROI from a $9,000 deal, while another highlighted the booking of 60 appointments within a few months. Overall, clients appreciate Belkins' ability to deliver high-quality leads and appointments, often exceeding initial targets and expectations, making them a trusted partner in lead generation.
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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Johannesburg, South Africa

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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Reviews mention Customized support
The sentiment surrounding A-SALES AB's customized support is overwhelmingly positive. Clients praised their tailored approach, noting specific instances such as their ability to create personalized outreach strategies that resonated with target audiences. One client highlighted A-SALES AB's agility and responsiveness, stating they not only met needs but anticipated them. Another remarked on their deep understanding of complex business challenges, crafting relationships rather than merely filling pipelines. Overall, the feedback reflects a strong appreciation for their bespoke service and commitment to client success.

Lead Generation Services for IT Company

5.0 Apr 2, 2024

We're impressed with how A-Sales has personalised our sales journey. Instead of offering a one size fits all strategy, they tailored their approach, diving headfirst into our business complexities. They didn't just fill our pipeline; they crafted deep-rooted business relationships. Their team didn’t work for us, but with us, truly embodying the essence of a partnership.
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Call Center Services for IT Services Company

5.0 Sep 22, 2025

What impressed us most about A-Sales was the balance between their data-driven approach and their personal touch. They did not rely on generic outreach but instead created highly tailored messaging that resonated with different markets and job roles.
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20 of 21 reviews are 5 stars

13 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 21 times in the past 6 months
Over the past six months, A-Sales AB has received largely positive feedback for their lead generation services. Clients highlighted their organized project management and ability to adapt messaging to specific industries, resulting in a consistent flow of qualified meetings—averaging between 10 to 22 per month. Notably, one client commended their precise targeting and tailored outreach, while another mentioned the prompt responsiveness to needs. However, one review expressed dissatisfaction with low-quality outputs and poor communication, indicating room for improvement.
Read 21 Recent Reviews

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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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Better Language Company

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Sandton, South Africa

Services provided

25% Call Center Services

25% Social Media Marketing

25% Transcription +1 service

25% Translation

Better Language Company is a social media marketing firm. Their team is based in Sandton, South Africa and Langebaan, South Africa. The firm focuses on Social Media Marketing and Call Center
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Sandton, South Africa

Bryanston
Sandton, South Africa 2191
2 - 5

0833040831

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Lucid Remote

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Johannesburg South, South Africa

Services provided

45% Back Office Outsourcing

30% IT Strategy Consulting

25% Sales Outsourcing

Lucid Remote is a Back Office Outsourcing company in Johannesburg South, South Africa. The team specializes in Back Office Outsourcing and IT strategy consulting.
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Johannesburg South, South Africa

35 Lethaba Street, South Hills
Johannesburg South, South Africa 2197
2 - 5

067 167 4727

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Zukhanye Creative Consulting pty Ltd

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Johannesburg, South Africa

Services provided

20% Sales Outsourcing

20% Search Engine Optimization

20% Social Media Marketing +2 services

20% Web Design

20% Web Development

Zukhanye Creative Consulting pty Ltd is a social media marketing agency. Established in 2020, the company provides Social Media Marketing and Search Engine Optimization.
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Johannesburg, South Africa

68 8th Avenue
Johannesburg, South Africa 2192
2 - 5

+27 79 87 49706

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NXT Consultancy

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Boksburg, South Africa

Services provided

20% Business Consulting

20% Marketing Strategy

15% Event Management +3 services

15% Financial Advising & Planning

15% HR Consulting

15% Sales Outsourcing

NXT Consultancy is a Marketing Strategy company launched in 2013. The small team focuses on Marketing Strategy and Business Consulting.
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Boksburg, South Africa

6826 EXTENSION 9, SAM-SEKOATI AVENUE
Boksburg, South Africa 1475
2 - 5

+27 74 281 8550

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illation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Midrand, South Africa

Services provided

35% Call Center Services

35% IT Strategy Consulting

30% Cloud Consulting & SI

Launched in 2018, illation is an IT strategy consulting company. Located in Midrand, South Africa, the team specializes in IT strategy consulting and Call Center Services.
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Midrand, South Africa

Ground Floor, Building 14, Thornhill Office Park, 84 Bekker Road, Vorna Valley
Midrand, South Africa 1686
10 - 15

010 476 2100

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Inspiril Marketing Solutions (IMS)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sandton, South Africa

Services provided

20% Branding

20% Email Marketing

20% SMS Marketing +2 services

20% Sales Outsourcing

20% Social Media Marketing

Inspiril Marketing Solutions (IMS) is a branding firm. The Sandton, South Africa-based agency was established in 2017. Their team offers Branding and Social Media Marketing.
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Sandton, South Africa

90 Rivonia Road, Sandton
Sandton, South Africa 2196
2 - 5

+27 12 051 9910

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Skytrax Accounting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Johannesburg, South Africa

Services provided

20% Call Center Services

50% Accounting

10% Back Office Outsourcing +2 services

10% HR Consulting

10% HR Outsourcing

Based in Johannesburg, South Africa, Skytrax Accounting is an Accounting company. The team specializes in Accounting and Call Center Services.
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Johannesburg, South Africa

Fredman Dr, Johannesburg, Gauteng
Johannesburg, South Africa 2196
6 - 9

0662343768

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Bizznet Marketing Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Centurion, South Africa

Services provided

15% Graphic Design

15% Pay Per Click

15% Sales Outsourcing +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Design

10% Content Marketing

Bizznet Marketing Solutions, a social media marketing company, was launched in 2021. The small team offers Social Media Marketing and Search Engine Optimization.
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Centurion, South Africa

10 Wolseley St, Wierda Park,
Centurion, South Africa 0157
2 - 5

079 841 8553

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VirtuCall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pretoria, South Africa

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Small call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.
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Pretoria, South Africa

220 Burger Street, Pretoria North,
Pretoria, South Africa 0116
2 - 5

+27.12.753.5774

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We Do Digital

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pretoria, South Africa

Services provided

20% Sales Outsourcing

20% Search Engine Optimization

20% Social Media Marketing +3 services

20% Web Development

10% Content Marketing

10% Pay Per Click

Launched in 2014, We Do Digital is a small social media marketing firm in Pretoria, South Africa. Their team provides Social Media Marketing and Search Engine Optimization.
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Pretoria, South Africa

81 Botterklapper Street The Willows 340-Jr
Pretoria, South Africa 0182
2 - 5

012 943 0200

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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Sandton, South Africa

Services provided

10% Call Center Services

45% Back Office Outsourcing

25% Transcription +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Sandton, South Africa

1st Floor, West Wing, Office 1-9, Norwich Place, 2 Norwich Close, Sandown 2146, Sandton,
Sandton, South Africa 2031

27.10.591.2272

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Thetha Connect

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pretoria, South Africa

Services provided

50% Call Center Services

50% Back Office Outsourcing

Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
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Pretoria, South Africa

84 Glenwood Rd, Lynnwood Glen
Pretoria, South Africa 0081

+27 87 135 0138

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Bizam-sa

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alberton, South Africa

Services provided

25% Customer Service Outsourcing

25% Email Marketing

25% SMS Marketing +1 service

25% Sales Outsourcing

Bizam-sa is a small Email Marketing company located in Alberton, South Africa. Their services include Email Marketing and Customer Service Outsourcing.
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Alberton, South Africa

2 Robin Close, Infinity Office Park Block C, Ground Floor Corner Hennie Alberts and Michelle Ave Meyersdal,
Alberton, South Africa 1448

011-867-6380

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Kupa Creative Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lethabong, South Africa

Services provided

20% Web Design

15% Content Marketing

15% Email Marketing +4 services

15% Search Engine Optimization

15% Social Media Marketing

10% SMS Marketing

10% Sales Outsourcing

Kupa Creative Group is a small Cape Town, South Africa-based web design agency. The team focuses on Web Design and Social Media Marketing.
Read more

Lethabong, South Africa

725 Mohokare St, Klipfontein View, Lethabong, Midrand,
Lethabong, South Africa 1685

+27 (68) 518 8933

See All Locations (2)

View Profile

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Top Call Center Services & Voice Services in Johannesburg

List of the Top Johannesburg Call Center Companies & Voice Services

Back Office Outsourcing for E-Commerce Co

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What Clients Have Said

Call Center Services for Digital Government Partner

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Helpware CX is very responsive

Reviewed 1 time in the past 6 months

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HelpSquad is very responsive

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Reviews mention Timely

Lead Generation Marketing for Enterprise AI Platform

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DSG is very responsive

Reviews mention Exceptional performance

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Reviewed 1 time in the past 6 months

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Call Center Services for Delivery App

Reviewed 2 times in the past 6 months

Valoris Center is very responsive

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Email Marketing & Sales Outsourcing for Consulting Firm

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Reviews mention Customized support

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Reviewed 21 times in the past 6 months

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