Top BPO Companies in South Africa
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves South AfricaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr1,000 - 9,999Serves South AfricaServices provided
See all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
$1,000+< $25 / hr50 - 249Serves South AfricaServices provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
Social media marketing agency The Virtual Studio SA was founded in 2019. Headquartered in Cape Town, South Africa, the team offers Social Media Marketing and Content Marketing.
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$1,000+$50 - $99 / hr2 - 9Cape Town, South Africa
Services provided
Trailhead Studio is an Event Management company. Based in Cape Town, South Africa, the agency was launched in 2025. Their services include Event Management and Sports Marketing.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Serves South AfricaServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
UndisclosedUndisclosed250 - 999Serves South AfricaServices provided
See all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
$1,000+< $25 / hr50 - 249Serves South AfricaServices provided
See all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
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Undisclosed< $25 / hrFreelancerCape Town, South Africa
Services provided
Syniq Solutions is a small Cape Town, South Africa-based software development company. The team provides Custom Software Development and Web Development.
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$1,000+< $25 / hr1,000 - 9,999Cape Town, South Africa
Services provided
See all 12 projectsSourcefit is a business process outsourcing company that offers a wide range of services, including staffing, HR, and IT support. Across the reviews, 100% of clients appreciate Sourcefit’s alignment with company values and high value for cost. However, some feedback indicates minor delays in recruitment processes and suggests improving proactive communication during peak activity periods. Overall, clients commend Sourcefit for their responsiveness, effective team management, and seamless integration into their operations.
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$5,000+< $25 / hr1,000 - 9,999Sandton, South Africa
Services provided
Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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List of the Top 7 South Africa BPO Services
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$10,000+< $25 / hr50 - 249Durban, South Africa
Ability to deliver
27/40.016.2/20 Reviews7.1/10 Clients & Experience3.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Cape Town, South Africa
Ability to deliver
22.7/40.016.2/20 Reviews2.6/10 Clients & Experience3.9/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Ability to deliver
21.7/40.016.2/20 Reviews2.1/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Johannesburg, South Africa
Ability to deliver
20.9/40.017.2/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
23.4/40.016.2/20 Reviews3.6/10 Clients & Experience3.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Sandton, South Africa
Ability to deliver
21.2/40.017.2/20 Reviews1/10 Clients & Experience3/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
19.6/40.016.6/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Ability to deliver
13.8/40.00/20 Reviews8.9/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+$50 - $99 / hr10 - 49Cape Town, South Africa
Ability to deliver
25.4/40.015.6/20 Reviews6.8/10 Clients & Experience3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$100 - $149 / hr2 - 9Randburg, South Africa
Ability to deliver
23.1/40.016/20 Reviews3.6/10 Clients & Experience3.4/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Cape Town, South Africa
Ability to deliver
23.1/40.014.6/20 Reviews4.8/10 Clients & Experience3.7/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed10,000+Umhlanga, South Africa
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$50,000+$300+ / hr10,000+Durban, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Durban, South Africa
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999uMhlanga, South Africa
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10,000+Durban, South Africa
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
Undisclosed< $25 / hr250 - 999Durban North, South Africa
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Cape Town, South Africa
Ability to deliver
20.9/40.016.6/20 Reviews0/10 Clients & Experience4.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$25 - $49 / hr250 - 999Durban, South Africa
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Randburg, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Cape Town, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
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