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Overview of SA-BPO
After a 20 year journey of building large scale international BPO’s we have come to understand that the business model has changed at a very rapid pace.
The rise of technology, costs and margin pressures for clients have made people worry about job security through automation.
This lead this customer experience being strained by demotivated agents, technology that isn’t fit for purpose or ready for deployment leaving customers handling time taking longer than needed.
At SA-BPO we are a business that is Simple, putting people and customers first.
A business that will disrupt the trends and create an environment where outstanding service is met with a people first approach, enhanced by technology thus improving customer experience.
We firmly believe that through investing in your people, you can get more value to your customers and overall service that is unrivalled in an ever-changing environment.
Community is the centre of our hearts as we aim to invest in early learning and school care, nurturing the future generations of SIMPLE SA BPO ADVISORS
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Min project size
Undisclosed
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Hourly rate
< $25 / hr
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Employees
250 - 999
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Locations
Durban North, South Africa
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Year founded
Founded 2026
1 Locations
- Durban North , South Africa
Service Lines
No Focus Areas have been added yet…
Industries
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Clients
No Clients have been added yet…
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