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Top Virtual Receptionist Services in the United Kingdom

From London’s financial district and legal chambers to Manchester’s fast-growing startup scene and Edinburgh’s fintech hub, the UK offers a deep bench of virtual answering expertise. Virtual receptionist services handle call triage, message taking, appointment booking, and overflow or after-hours cover, helping UK businesses stay responsive without hiring in-house.

On Clutch, you can compare verified providers by client reviews, service focus, response SLAs, industry experience, and tech integrations. Our vetting process highlights proven teams that comply with UK standards (e.g., GDPR) and support local numbering and escalation workflows. Use filters for budget, location, hours of operation, and industries to shortlist the best fit for your needs, whether you need a 24/7 virtual receptionist UK partner or specialist call handling services for healthcare or legal. Explore related directories:

• Top Virtual Receptionist Services

• Virtual Receptionist Services in London

• Virtual Receptionist Services in Birmingham

• Virtual Receptionist Services in Manchester

• UK Virtual Receptionist Services for Business Services

Ratings Updated: April 23, 2026

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What are Featured Providers?
Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves United Kingdom

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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Reviews mention Helpful
VoiceNation has received positive feedback for their attentive and helpful service. Clients appreciate features like the customizable scripting tool, which allows for tailored responses to prospective tenants. One client noted the effectiveness of live operators over voicemail options, citing the team's dedication to resolving initial setup issues promptly. Overall, the sentiment reflects satisfaction with the service's reliability and the support provided, indicating a strong fit for businesses needing responsive communication solutions.

Answering Services for Property Rental Company

4.0 May 17, 2017

We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed.
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18 of 50 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Industry Experience

Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (40) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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Prialto

5.0 45 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves United Kingdom

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company specializing in Customer Support Services, offering diverse solutions such as executive support, scheduling, and customer service. Reviews highlight Prialto's efficiency, with 100% of clients praising their timely delivery and proactive support. Clients value their responsive communication, seamless integration, and high-quality service, with 75% mentioning their strong backup system for continuity and reliability.

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1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

Prialto has received overwhelmingly positive feedback for their Virtual receptionist services, with 95% of reviewers highlighting their exceptional customer service and proactive support. Clients appreciate their seamless integration into corporate culture, timely project management, and the personal touch they bring. Notably, 100% of respondents indicate satisfaction with communication and responsiveness. The consistent high ratings and ability to enhance productivity underline Prialto's expertise and value as a key partner in operational support.
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4 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read more
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Industry Experience

Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
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Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business services

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Top Customer Service

5.0 68 reviews

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Premier Verified

$1,000+

Undisclosed

250 - 999

London, England

Services provided

10% Call Center Services

55% Customer Service Outsourcing

15% Data Annotation Services +2

10% Back Office Outsourcing

10% Content Moderation Services

Focus Areas

40% Virtual receptionist

50% Answering services

10% Inbound appointment scheduling

Top Customer Service is a Contact Center Services provider specializing in inbound call handling, Customer Support Services, and telephonic support across diverse industries. With a focus on professionalism and value, 100% of clients praise their agents' ability to manage inquiries efficiently and represent brands positively. Their well-organized project management and consistent service delivery have contributed to faster response times and improved customer satisfaction.

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27 of 27 reviews are 5 stars

7 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 27 times in the past 6 months
Over the past six months, clients have consistently praised Top Customer Service for their professionalism, effective communication, and improved customer response times. For instance, the Marketing Manager of Auto Holic Detailers noted a significant reduction in missed calls and faster inquiry responses, enhancing overall customer satisfaction. Similarly, the Manager of BS Electrical highlighted the smooth workflow and organized project management. Overall, feedback reflects a strong sentiment of satisfaction, with no major areas for improvement identified by clients.
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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London, England

40 Wenlock Road MASBROUGH STREET
London, England N1 7GH
101 - 150

8889730077

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Paragon Sales Solutions

4.9 45 reviews
Premier Verified

$1,000+

$25 - $49 / hr

10 - 49

Countesthorpe, England

Services provided

25% Call Center Services

25% Sales Outsourcing

25% Social Media Marketing +3

10% Other Marketing

10% Web Design

5% Business Consulting

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Paragon Sales Solutions is a company specializing in telemarketing services, including inbound and outbound call center operations, customer support services, and lead generation. Feedback from clients emphasizes their professional communication, responsiveness, and ability to adapt, with 100% of reviews highlighting their effective contact center services and customer care. Clients consistently praise the team’s enthusiasm, alignment with company values, and their capacity to deliver tangible results and qualified leads.

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2 of 2 reviews are 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Paragon Sales Solutions reflect a highly positive sentiment, highlighting their strong communication and project management. Clients noted the impressive culture fit and the team's expertise, with specific praise for Veronica's responsiveness and Molly's successful website redesign. Both clients experienced measurable outcomes, such as booked meetings and improved online presence, and reported that their expectations were exceeded. Overall, there are no significant areas for improvement mentioned, indicating high client satisfaction.
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11 of 14 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing for Energy Consultancy
5.0 — Paragon Sales Solutions provides sales outsourcing services for an energy consultancy. The goal is to generate new warm opportunities through outbound calling and book meetings with the client's Read more
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Average Project Cost Breakdown

Less than $10,000 (18) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently commend Paragon Sales Solutions for their competitive pricing and high value for money. Feedback highlights that their services fit within various budgets while delivering quality results, such as generating leads and enhancing brand visibility. One client noted, "Pricing fit our budget," while another remarked on the "good value for cost." Overall sentiment reflects satisfaction with the company's cost-effectiveness and the tangible outcomes achieved, reinforcing their reputation as a valuable partner.
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England (28) Ireland (1) Malaysia (1) United States (1)

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Answer4u

Not yet reviewed
Verified

$1,000+

< $25 / hr

50 - 249

Nottingham , England

Services provided

55% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

12% Virtual receptionist

75% Answering services

13% Inbound appointment scheduling

Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

45% Virtual receptionist

45% Answering services

10% Inbound appointment scheduling

AnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.

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9 of 14 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Oil & Gas Service Company
5.0 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. Read more
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Industry Experience

AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business services

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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

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Edinburgh, Scotland

11 Rutland Street
Edinburgh, Scotland EH1 2AB
76 - 100

08000119020

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Verbatim Virtual Receptionists

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Thatcham , England

Services provided

68% Call Center Services

12% Sales Outsourcing

10% Back Office Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

58% Virtual receptionist

24% Answering services

18% Inbound appointment scheduling

Verbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.

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Reviews mention Receptive
Clients express a highly receptive sentiment towards Verbatim Virtual Receptionists, highlighting their responsiveness and adaptability. One client noted, 'When we pass on feedback, they’re responsive and work to improve their processes.' Additionally, the personal touch and understanding of business goals were praised, with feedback stating, 'The team is personable and approachable.' Overall, clients appreciate their communication, which fosters a collaborative environment.

Call-Answering for Education Software Developers

4.5 Apr 21, 2020

When we pass on feedback from our customers, they’re responsive and work to improve their processes. They’re easy to talk to. The personal touch they have is impressive.
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1 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Overflow Call Handling for Outsourcer
5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read more
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Industry Experience

Verbatim Virtual Receptionists has garnered positive feedback across the IT Services and Software industries, highlighting their expertise in call handling and customization. Clients commend their professional service, effective call filtering, and seamless integration with CRM systems, which enhance customer support. The overall sentiment reflects satisfaction with their responsiveness and the quality of their agents, making them a reliable choice for businesses seeking efficient virtual reception solutions.
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IT Services Software

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Verbatim Virtual Receptionists is recognized for its cost-effectiveness and value for money, with clients noting competitive pricing and flexibility in service offerings. One client highlighted the affordability of their integration services, which met specific needs. Another client mentioned an annual investment of $5,000-$6,000, emphasizing satisfaction with the service's efficiency and responsiveness. Overall, the sentiment regarding their pricing aligns positively with the quality of service provided.
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AnswerConnect

4.6 31 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Services provided

70% Call Center Services

30% Sales Outsourcing

Focus Areas

29% Virtual receptionist

57% Answering services

14% Inbound appointment scheduling

AnswerConnect is a Contact Center Services provider specializing in Inbound Call Center and Customer Support Services. Reviews highlight their efficient call handling and customer care services, with clients praising their professionalism and ease of collaboration. Around 90% of reviewers note positive experiences, emphasizing their ability to improve productivity and cost-effectiveness for businesses.

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Reviews mention Customized support
Clients express high satisfaction with AnswerConnect's customized support, noting the personalized approach in handling calls. One client highlighted the effective collaboration in creating a tailored script, which significantly enhanced their customer service reputation. Additionally, the responsiveness and organization of the team were praised, with clients appreciating the ease of communication for any needs. Overall, the sentiment reflects a strong endorsement of AnswerConnect's ability to deliver customized, effective solutions.

Answering Service for Tech Company

5.0 Mar 8, 2021

We’ve received a few reviews that have commented on how strong our customer service is. AnswerConnect has a lot to do with that because they deal directly with callers. They offer a very personalized and custom solution.
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17 of 31 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Tech Company
5.0 — AnswerConnect’s virtual receptionists follow a script while answering calls for a tech company. Dealing directly with the client’s customers, they screen each call, quality leads, and book Read more
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Industry Experience

AnswerConnect has received positive feedback across multiple industries, including Retail, Legal, Manufacturing, Arts & Entertainment, Information Technology, Healthcare, Transportation, and Consumer Products. Clients commend their effective call handling, personalized customer service, and ability to manage large call volumes, which enhances productivity and customer satisfaction. Overall, the sentiment is highly favorable, particularly in sectors like Healthcare and Manufacturing, where reliable, efficient communication is crucial.
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Retail Legal Manufacturing Arts, entertainment & music Information technology Other Industry Transportation Healthcare Real estate Consumer Products Business services Financial services Telecommunications Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (6) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on AnswerConnect indicates a strong sentiment regarding its cost-effectiveness and value for money. Many reviewers highlighted that the services provided have led to significant savings, with one client noting a monthly saving of $4,000 to $5,000. Others mentioned that the pricing is reasonable, with packages that fit their needs. Overall, clients appreciate the affordable rates combined with high-quality service, emphasizing that outsourcing to AnswerConnect has resulted in enhanced productivity and customer satisfaction.
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Task Virtual

4.9 54 reviews

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Search Engine Optimization +5

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Focus Areas

25% Virtual receptionist

65% Answering services

10% Inbound appointment scheduling

Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Task Virtual has received positive feedback for their comprehensive SEO services, which led to a significant increase in organic traffic and improved search rankings for clients like PESTUK. Clients praised their project management, timeliness, and responsiveness, noting a proactive approach to strategy tailored to specific business needs. While minor improvements in initial technical explanations were suggested, overall sentiment reflects high satisfaction with the results and effective communication throughout the engagement.
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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
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Industry Experience

Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services

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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.
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Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

Face for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.

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Reviews mention Personable
Clients express a highly positive sentiment regarding Face for Business's personable service. One client noted that the virtual receptionists build strong relationships with callers, creating a seamless integration with their team. They emphasized that the continuity provided by a single receptionist fosters rapport, making interactions feel personalized. The ability to maintain communication and adapt to the client's needs further enhances the experience, with clients feeling that Face for Business is an integral part of their operations.

Virtual Receptionist Services for Accounting Firm

5.0 Feb 28, 2022

Face for Business’s services are more convenient in the time of the pandemic and more cost-effective than hiring an actual office receptionist. It has been fantastic, and their messaging service has been really good. The onboarding process is seamless as well; none of our clients have noticed that we’ve switched to using a virtual receptionist, and they’ve even developed great relationships and rapport with the PAs.
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Virtual Receptionist Services for Accounting Firm

5.0 Feb 28, 2022

The most impressive thing about their services is how they’ve helped us build a good relationship with people. Every transaction is personalized, and our callers are under the impression that Face for Business is a part of our staff. In fact, they are like a part of our staff; they know how we work and we know how they work. Our relationship is stress-free.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist Services for Accounting Firm
5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read more
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Industry Experience

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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LuminaVest LTD

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Birmingham, England

Services provided

20% Call Center Services

20% AI Development

20% Application Testing +2

20% Custom Software Development

20% Direct Marketing

Focus Areas

100% Virtual receptionist

LuminaVest is a company specializing in Contact Center Services with a focus on comprehensive support for real estate businesses, including lead generation, cold calling, and deal management. They received overwhelmingly positive feedback, with nearly 100% of reviewers praising their professionalism, organization, and ability to deliver results. Clients particularly appreciated their effective team management and tech setup capabilities.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Real Estate Company
5.0 — LuminaVest provides cold calling and lead generation services for a real estate company. They manage the entire sales pipeline, from negotiating contracts to coordinating with the title company for Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight LuminaVest's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost' provided by the company. The comprehensive services offered, including tech setup and lead management, were deemed exceptional, contributing to a positive overall sentiment regarding the company's cost-effectiveness and return on investment.
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$399 Supreme Package (One-Time Sign Up Fee) $699 Signature Package (One-Time Sign Up Fee) $999 Ultima Package (One-Time Sign Up Fee)

Real Estate Virtual Assistant & Cold Calling - USA
Experienced Real Estate Virtual Assistants & Cold Callers (USA) and Skip Tracing Services (Seller List & Buyer List)
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Medical PA

4.5 1 review

Undisclosed

$25 - $49 / hr

10 - 49

Harlow, England

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

65% Virtual receptionist

20% Inbound appointment scheduling

15% Answering services

Medical PA is a Contact Center Services provider specializing in customer support services, particularly managing inbound call center operations for medical clinics. The feedback highlights that 100% of reviewers appreciate their professionalism and time-saving benefits. However, a minor issue noted by some patients is the call transfer process, which occasionally results in unanswered calls.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Podiatry Clinic
4.5 — A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client. Read more
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Industry Experience

Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.
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Double Tap Marketing Ltd

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Royal Wootton Bassett, England

Services provided

55% Call Center Services

35% Email Marketing

10% Sales Outsourcing

Focus Areas

10% Virtual receptionist

80% Inbound appointment scheduling

10% Answering services

Double Tap Marketing Ltd is a versatile marketing agency specializing in telemarketing, email marketing, and proposal writing. The company has received overwhelmingly positive feedback, with clients praising their ability to deliver exceptional results, such as securing high-value contracts and producing high-quality marketing materials. Over 90% of reviewers highlight their effective project management and commitment to exceeding expectations.

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Industry Experience

Double Tap Marketing Ltd has demonstrated significant expertise in the business services industry, particularly within the university accommodation cleaning sector. Clients praise their ability to enhance visibility and engage effectively with target audiences, resulting in substantial contract wins. Overall sentiment is highly positive, highlighting their strong project management, responsiveness, and commitment to client success. They are well-suited for businesses seeking comprehensive marketing support and innovative solutions tailored to specific industry needs.
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Business services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently commend Double Tap Marketing Ltd for their exceptional value for money, noting that their pricing is reasonable relative to the high-quality results achieved. One client highlighted that they spent £5,447 and secured contracts worth over £150,000, emphasizing the impressive return on investment. Feedback also indicates that the company operates with a personal touch, often exceeding expectations, which reinforces the sentiment that their services provide substantial value compared to larger agencies.
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Daktela UK

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chester, England

Services provided

100% Call Center Services

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Call center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.
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Abacus Outsourcing

Not yet reviewed

$250,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

35% Call Center Services

15% Business Consulting

15% Sales Outsourcing +6

10% Financial Consulting

5% Custom Software Development

5% Enterprise App Modernization

5% HR Outsourcing

5% IT Staff Augmentation

5% Other IT Consulting and SI

Focus Areas

25% Virtual receptionist

40% Inbound appointment scheduling

35% Answering services

Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.
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More responsive than most other service providers

Abacus Outsourcing is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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London, England

2 Kingdom Street
London, England W2 6BD
2 - 5

+44 (0) 203 580 4343

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The Call Answering Company

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kingston upon Hull, England

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

50% Answering services

The Call Answering Company is an answering service. The team focuses on Call Center Services, and the company is based in Kingston upon Hull, England.
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Origin Client Acquisition LTD

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

North Walsham, England

Services provided

50% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing +3

10% Other Marketing

5% Email Marketing

5% Marketing Strategy

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
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Ultracomms

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Portchester, England

Services provided

100% Call Center Services

Focus Areas

49% Virtual receptionist

51% Answering services

Answering service Ultracomms was founded in 2004. The firm provides Call Center Services, and is small.
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Hero PA

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Horsham, England

Services provided

90% Call Center Services

5% Customer Service Outsourcing

5% Sales Outsourcing

Focus Areas

20% Virtual receptionist

70% Answering services

10% Inbound appointment scheduling

Founded in 2017, Hero PA is an answering service company. The team focuses on Call Center Services and Customer Service Outsourcing.
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Connect Communications Services Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Roslin, Scotland

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

37% Virtual receptionist

38% Answering services

25% Inbound appointment scheduling

Connect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Emerj.io

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

13% Call Center Services

7% Tax Law

5% Back Office Outsourcing +61

3% Direct Marketing

2% Accounting

2% Corporate Law

2% HR Consulting

2% HR Outsourcing

2% IT Staff Augmentation

2% Insurance Services & Brokers

2% Mobile App Development

2% PEO/Employee Leasing

2% Recruiting

2% Recruitment Process Outsourcing

2% Talent Representation

2% Web Development

1% AR/VR Development

1% Advertising

1% Affiliate Marketing

1% Banking Law

1% Branding

1% Business Consulting

1% Commercial Financing

1% Content Marketing

1% Content Moderation Services

1% Content Writing Services

1% Corporate Relocation

1% Corporate Training & Coaching

1% Data Annotation Services

1% Digital Asset Management

1% Digital Engineering

1% Document Digitization & Management

1% Email Marketing

1% Enterprise App Modernization

1% Executive Search

1% Fabrication

1% Family Law

1% Finance & Accounting Outsourcing (FAO)

1% Finance Law

1% Financial Advising & Planning

1% Fractional CFO Services

1% Funding & Investment

1% Immigration Law

1% Insurance Law

1% Intellectual Property Law

1% Internet & Technology Law

1% Labor & Employment Law

1% Language Interpretation

1% Litigation Support Services

1% Malpractice Law

1% Manufacturing Consulting

1% Media & Entertainment Law

1% Pay Per Click

1% Procurement Support

1% Product Marketing

1% Public Relations

1% Robotics Process Automation

1% SMS Marketing

1% Sales Outsourcing

1% Sports Marketing

1% Staffing

1% Transcription

1% Translation

1% Video Marketing

Focus Areas

50% Virtual receptionist

40% Inbound appointment scheduling

10% Answering services

Emerj.io, an answering service company, is based in London, England. The team offers Call Center Services and Tax Law.
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Sentics Customer Care Ltd

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Penryn, England

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

62% Virtual receptionist

25% Answering services

13% Inbound appointment scheduling

Sentics Customer Care Ltd provides call answering services, as evidenced by their engagement with London Intensive LTD. Reviews highlight their professionalism and effective workflow, with clients expressing satisfaction in the seamless and efficient service provided. Overall, Sentics Customer Care Ltd is recognized for their high level of professionalism and ease of collaboration.

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Virtually There

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bristol, England

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Focus Areas

35% Virtual receptionist

55% Answering services

10% Inbound appointment scheduling

Virtually There is a call center service. The team is headquartered in Bristol, England, and their services include Call Center Services and Customer Service Outsourcing.
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Donclem Technology

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Birmingham, England

Services provided

20% Call Center Services

20% Accounting

20% Back Office Outsourcing +2

20% Content Moderation Services

20% Mobile App Development

Focus Areas

100% Virtual receptionist

In Birmingham, England, Donclem Technology is a mobile app development firm. Launched in 2021, the team specializes in Mobile App Development and Call Center Services.
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Microtalk

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

100% Call Center Services

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

Microtalk is a call center service. Their team is in London, England and Kolkata, India and provides Call Center Services.
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RMACC Group

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Port glasgow, Scotland

Services provided

60% Call Center Services

20% Sales Outsourcing

10% Back Office Outsourcing +2

5% Customer Service Outsourcing

5% Translation

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

RMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
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Your Office & PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Runcorn, England

Services provided

100% Call Center Services

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Your Office & PA, a phone answering service, was launched in 2007. The team offers Call Center Services.
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Zebra Connexions Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Harlow, England

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

20% Virtual receptionist

80% Answering services

Established in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.
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Pocket Receptionist

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lowestoft , England

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

15% Virtual receptionist

70% Answering services

15% Inbound appointment scheduling

Established in 2016, Pocket Receptionist is a midsize Lowestoft , England-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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Clinic Answer

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Wokingham, England

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

33% Virtual receptionist

34% Answering services

33% Inbound appointment scheduling

Clinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.
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BEYOND JUST SERVICE

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wednesbury, England

Services provided

20% Call Center Services

20% HR Consulting

20% HR Outsourcing +2

20% Recruitment Process Outsourcing

20% Sales Outsourcing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

BEYOND JUST SERVICE is an answering service company. The team is located in Panchkula, India and Wednesbury, England, and their services include Call Center Services and Sales Outsourcing.
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Wednesbury, England

BJS House, Unit 2, Bull Lane
Wednesbury, England WV14 8NE
101 - 150

+44 333 236 7033

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Teamin holding

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

London, England

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Teamin holding is a midsize Back Office Outsourcing company established in 2020. Their services include Back Office Outsourcing and Call Center Services.
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The Answer Centre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wokingham , England

Services provided

70% Call Center Services

20% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

10% Virtual receptionist

80% Answering services

10% Inbound appointment scheduling

The Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.
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BusinAssist

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Romford, England

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Business Consulting +1

25% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

BusinAssist is a top provider of global business support solutions. We focus in delivering support services to start-ups, small to medium-sized businesses, as well as major multinational
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SmartCalling

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

London, England

Services provided

50% Call Center Services

50% CRM Consulting and SI

Focus Areas

100% Virtual receptionist

Phone answering service and CRM consulting and SI company SmartCalling was founded in 2016. Based in London, England, the team specializes in Call Center Services and CRM consulting and SI.
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go-centric Limited

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Glasgow, Scotland

Services provided

25% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +3

10% Business Consulting

5% Custom Software Development

5% Mobile App Development

Focus Areas

29% Virtual receptionist

71% Answering services

Go-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
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MPL Contact

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Sutton Coldfield, England

Services provided

49% Call Center Services

51% Customer Service Outsourcing

Focus Areas

54% Virtual receptionist

46% Answering services

MPL Contact is a Customer Service Outsourcing company founded in 1994. The team specializes in Customer Service Outsourcing and Call Center Services and is based in Sutton Coldfield, England.
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e-PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shanklin, England

Services provided

30% Call Center Services

70% Customer Service Outsourcing

Focus Areas

20% Virtual receptionist

60% Answering services

20% Inbound appointment scheduling

E-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.
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Receptionality

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Lytchett Matravers, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Launched in 2022, Receptionality is a call center service and Customer Service Outsourcing company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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Taskaler

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Glasgow, Scotland

Services provided

20% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1

10% Warehousing & Distribution

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Taskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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Mango Direct Marketing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bangor, Northern Ireland

Services provided

60% Call Center Services

10% Email Marketing

10% Fulfillment +2

10% SMS Marketing

10% Social Media Marketing

Focus Areas

50% Virtual receptionist

50% Answering services

Established in 2008, Mango Direct Marketing is a phone answering service. The team offers Call Center Services and Social Media Marketing and is located in Bangor, Northern Ireland.
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Ktech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stockport, England

Services provided

45% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +1

10% Email Marketing

Focus Areas

15% Virtual receptionist

45% Inbound appointment scheduling

40% Answering services

Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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Stockport, England

Saint Thomas's Place
Stockport, England SK1
21 - 30

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Smart Call Solutions Pvt Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% Digital Strategy +1

20% Search Engine Optimization

Focus Areas

15% Virtual receptionist

50% Answering services

35% Inbound appointment scheduling

Call center company Smart Call Solutions Pvt Ltd was founded in 2022. The team offers Call Center Services and Digital Strategy.
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London, England

Middlesex Street, London
London, England E17HT
41 - 49

+442080500285

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Connect Assist

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nantgarw, Wales

Services provided

100% Call Center Services

Focus Areas

30% Virtual receptionist

50% Answering services

20% Inbound appointment scheduling

Connect Assist is an answering service launched in 2006. The midsize team specializes in Call Center Services.
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Recruit Overseas

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

14% Call Center Services

16% Recruiting

14% Customer Service Outsourcing +4

14% HR Outsourcing

14% Recruitment Process Outsourcing

14% Sales Outsourcing

14% Staffing

Focus Areas

33% Virtual receptionist

34% Answering services

33% Inbound appointment scheduling

Recruit Overseas is a Recruiting company. Their team is in London, England and provides Recruiting and Call Center Services.
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iRecruit Tech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

London, England

Services provided

35% Call Center Services

50% Back Office Outsourcing

10% Recruiting +2

3% PEO/Employee Leasing

2% HR Outsourcing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
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London, England

86 Mountgrove Rd
London, England N5 2LT
2 - 5

07538000457

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Loop Outsourcing

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Bury, England

Services provided

30% Call Center Services

25% Search Engine Optimization

15% Social Media Marketing +4

10% Email Marketing

10% IT Managed Services

5% Advertising

5% Branding

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

Loop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.
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OpenContact

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Norwich, England

Services provided

49% Call Center Services

30% Back Office Outsourcing

21% Customer Service Outsourcing

Focus Areas

40% Virtual receptionist

60% Answering services

OpenContact, a telephone answering service, was launched in 2000. The team offers Call Center Services and Back Office Outsourcing and is based in Norwich, England.
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Frontline Sales Consultancy

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Preston, England

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Business Consulting +1

25% Sales Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Business Consulting company Frontline Sales Consultancy was established in 2014. In Preston, England, the team focuses on Business Consulting and Call Center Services.
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AlldayPA

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Salford, England

Services provided

62% Call Center Services

15% Customer Service Outsourcing

13% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

20% Virtual receptionist

70% Answering services

10% Inbound appointment scheduling

Call center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
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Status Contact Centres

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Stretford, England

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

50% Answering services

Located in Stretford, England, Status Contact Centres is a small answering service company. Their services include Call Center Services.
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ZAGZTECH

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Manchester,london, England

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Advertising +3

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

ZAGZTECH is a Mirpur, Pakistan-based answering service company. The team provides Call Center Services and Customer Service Outsourcing.
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Manchester,london, England

106 great Western st.manchester
Manchester,london, England M14 4RA
2 - 5

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

UK Virtual Receptionist FAQs

UK-based teams bring local knowledge, native accents, and compliance familiarity that matter to customers and regulators. Many providers offer:

UK number provisioning, Ofcom-compliant routing, and location-aware call flows
GDPR-ready processes, data processing agreements, and secure call recordings
Coverage aligned to UK peak hours and bank holidays, with options for 24/7 and multilingual support

For sectors like legal, healthcare, and financial services, a local partner can reflect UK etiquette and terminology, improving caller trust and conversion versus offshore-only solutions.

Pricing varies because of factors like model and volume. On Clutch, most UK-based virtual receptionist firms charge:

Per-minute plans: typically £0.85 – £1.40 per live minute, with inclusive bundles reducing the effective rate as usage rises
Per-call plans: often £1.20 – £2.50 per call, depending on call complexity and length
Monthly base fees: £15 – £60 for light usage; £100 – £300+ for higher-volume, 24/7, or multi-channel plans
Add-ons: appointment scheduling, CRM/calendar integrations, dedicated lines, bilingual support, and after-hours cover can add £10 – £100+ monthly
Setup fees: £0 – £300 depending on script building and system integrations

Ask how they round billable increments and what’s included in “message taking” versus “qualified lead capture.”

UK-based providers commonly support a broad spectrum of markets, including:

Professional services — legal, accounting, consulting, property/estate agents
Healthcare — private clinics, dental, optometry, allied health, and NHS-adjacent providers
Home services and trades — plumbing, electrical, HVAC, roofing
Financial services and fintech — brokerages, IFAs, insurance
eCommerce and retail — order support, returns, and pre-sales triage
B2B SaaS and tech — demo booking and L1 triage

Define your project’s specific requirements — coverage and volume. Then, go to Clutch’s directories and evaluate your options on:

Industry experience — ask for sample scripts and case studies in your sector
Compliance and security — GDPR, call recording retention, data residency, and documented DPAs
Integrations — calendars, CRMs, and booking tools
SLAs and QA — response targets, average speed to answer, audit processes, and call quality monitoring

Use Clutch reviews to validate responsiveness, handover quality, and real-world performance from UK clients similar to your business.

Vague pricing – unclear rounding rules, hidden charges for after-hours or transfers, or costly overage tiers
Limited transparency – no sample scripts, call recordings, or QA process
Compliance gaps – no GDPR documentation, weak data-protection controls, or unclear subprocessor use
Overpromising – “100% UK-based” claims that mask overseas routing without disclosure
Rigid contracts – long lock-ins without a trial, or steep setup fees for basic call handling
Poor tech fit – no support for your CRM/booking stack, or unreliable reporting dashboards

If you spot any of these red flags, just continue your search. Don’t worry about running out of options; the UK is home to many exceptional virtual receptionist firms.

Top Virtual Receptionist Services in the United Kingdom

List of the Top United Kingdom Virtual Receptionist Companies

Reviews mention Helpful

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Call Center Services for Nonprofit Organization

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HR, R&D & Customer Service Support for Green Technology Co

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Reviewed 27 times in the past 6 months

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Reviewed 2 times in the past 6 months

Sales Outsourcing for Energy Consultancy

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Answering Service for Oil & Gas Service Company

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Reviews mention Receptive

Call-Answering for Education Software Developers

Overflow Call Handling for Outsourcer

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Reviews mention Customized support

Answering Service for Tech Company

Answering Service for Tech Company

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Reviewed 1 time in the past 6 months

Call Center Services for Event Staffing Company

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Reviews mention Personable

Virtual Receptionist Services for Accounting Firm

Virtual Receptionist Services for Accounting Firm

Virtual Receptionist Services for Accounting Firm

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Call Center Services for Real Estate Company

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Real Estate Virtual Assistant & Cold Calling - USA

Call Center Services for Podiatry Clinic

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Industry Experience

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Abacus Outsourcing is very responsive

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List of the Top 10 United Kingdom Virtual Receptionist Companies

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