Top IT Services Companies & Outsourced IT Support
59,066 Companies
List of the Best IT Services Providers
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What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
Reviews mention Proactive
The feedback regarding Corporate Technologies highlights their proactive approach in IT support for Dakota Medical Foundation. Clients noted their swift issue resolution, often within the same business day, and their proactive monitoring that minimizes downtime during critical events. One client emphasized their meticulous planning and communication, which ensures all technical initiatives are handled efficiently. Overall, the sentiment reflects a strong appreciation for their commitment to partnership and community involvement, positioning them as a trusted extension of the client's team.-
IT Managed Services for Medical Foundation
4.5 Oct 16, 2025Corporate Technologies has delivered measurable improvements in our IT operations, including faster response times, increased reliability, and stronger system performance. Compared to our previous vendor, where support requests often took several days to receive a response, Corporate Technologies now resolves most support tickets within the same business day. Their proactive monitoring has also helped reduce system downtime and prevent technical disruptions during high-demand events such as Giving Hearts Day, contributing directly to operational continuity and organizational impact. Throughout every engagement, they communicate proactively—providing updates as work progresses, outlining next steps, and ensuring our team is informed and supported from start to finish.
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Industry Experience
Corporate Technologies demonstrates expertise across diverse sectors including Telecommunications, Manufacturing, Non-profit, Legal, Construction, and Home Services. Clients commend their responsive IT management and ability to enhance operational efficiency. Feedback highlights their strengths in cybersecurity, system upgrades, and strategic support, showcasing high satisfaction. Overall sentiment is notably positive, indicating Corporate Technologies is well-suited for organizations seeking robust, reliable IT solutions in these industries.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Corporate Technologies, noting their pricing fits within budget constraints while delivering high-quality services. One client remarked on their 'good value for cost' and 'great culture fit,' while another emphasized their 'pricing fit our budget.' Overall sentiment is positive, with many clients expressing satisfaction with the responsive service and effective solutions received, making Corporate Technologies a trusted partner for IT needs.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
20% IT Managed Services15% Application Management & Support15% Call Center Services +4 services15% Custom Software Development15% Customer Service Outsourcing10% AI Development10% Enterprise App ModernizationSee all 10 projectsFlairsTech is a versatile IT services company offering software development, DevOps support, customer service, and technical support. They demonstrate strong project management, communication, and flexibility, receiving overwhelmingly positive feedback for their technical know-how and team integration. Approximately 90% of reviewers commend their value for cost and alignment with company values, while some suggest potential improvements in communication and developer retention.
Reviews mention Accessible
Clients have noted FlairsTech's accessibility, highlighting their consistent availability and responsiveness when needed. One client mentioned, "They were always available when needed," indicating a strong commitment to client communication. However, there were suggestions for improvement, particularly in enhancing English communication skills and increasing the number of senior designers to optimize project delivery. Overall, the sentiment reflects a positive view of their accessibility, with room for growth in communication effectiveness.-
Graphic Design for Media Company
4.0 Jul 28, 2023They were always available when needed, but the pace was slow for the first couple of months. It has improved since then with the designer getting used to the brand and style.
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1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for FlairsTech indicate a strong client satisfaction, highlighting their technical expertise and effective project management. Clients from LeagueSuite and Buildsoft praised FlairsTech for delivering timely results, improving site performance, and enhancing DevOps processes. Notably, clients emphasized the team’s strong communication skills and ability to collaborate across global teams. Overall, sentiments are overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
FlairsTech has demonstrated expertise across various industries, including Construction, Consumer Products & Services, Hospitality, Media, Sports, and Financial Services. Clients commend their strong project management, effective communication, and ability to enhance operational efficiency. Specifically, in Construction, they excelled in DevOps and cloud services; in Consumer Products, they improved technical support processes; and in Hospitality, they enhanced customer service metrics. Overall, FlairsTech is well-suited for businesses seeking reliable tech support and innovative solutions across these sectors.
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Consumer products & services Hospitality & leisure Media Software Financial services Construction SportsWas this helpful?
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$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
25% Custom Software Development21% Mobile App Development21% Web Development +3 services11% AI Consulting11% BI & Big Data Consulting & SI11% Enterprise App ModernizationSee all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
Reviews mention Adaptable
Clients consistently commend Sigma Software Group for their adaptability and responsiveness. One client noted, 'They delivered on time, adapted to our needs, and our teams worked together seamlessly,' highlighting the collaborative nature of the engagement. Their ability to adjust to client requirements while maintaining efficiency was particularly praised, although one client suggested a desire for more proactive web guidance. Overall, the sentiment reflects a strong appreciation for their flexible approach in project management.-
Website Revamp & SEO for SaaS Advertising Platform
4.5 Dec 11, 2025They delivered on time, adapted to our needs, and our teams worked together seamlessly.
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Industry Experience
Sigma Software Group has demonstrated significant expertise across various industries, including Advertising & Marketing, Aviation, Food & Beverage, Financial Services, Education, and more. Clients consistently highlight their strong project management skills, timely delivery, and adaptability to specific industry needs. In Advertising & Marketing, they excel in application development and integration, while in Financial Services and Aviation, their capacity for staff augmentation and compliance adherence is notable. Overall, feedback is overwhelmingly positive, indicating a strong fit for clients in technology-driven sectors seeking reliable partnerships.
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Other Industry Food & Beverage Information technology Financial services Education Logistics & Supply Chain Construction Arts, entertainment & music Software Sports IT Services Manufacturing Automotive Retail Real estate Design Healthcare Gambling Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Sigma Software Group highlights a strong sentiment of value for money. Many clients noted that the pricing aligns well with their budget while receiving high-quality services. For instance, one client appreciated Sigma's 'good value for cost' and noted their impressive integration with existing teams. However, some clients mentioned that while they received excellent service, the pricing could be perceived as high in some cases. Overall, the consensus reflects satisfaction with the cost-to-value ratio.Was this helpful?
More responsive than most other service providers
Get in TouchSigma Software Group is very responsive
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UndisclosedUndisclosed2 - 9Brasilia, Brazil
Services provided
35% Graphic Design35% Web Development30% IT Strategy ConsultingLaunched in 2007, GuinaWeb - Ateliê Design is a graphic design agency. The firm offers Graphic Design and Web Development.
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UndisclosedUndisclosed2 - 9
Services provided
40% Business Consulting30% Corporate Training & Coaching30% IT Strategy ConsultingSmall Business Consulting company NABLA, is based in Genova, Italy. Their services include Business Consulting and Corporate Training & Coaching.
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$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
50% Custom Software Development10% Application Testing10% BI & Big Data Consulting & SI +5 services10% Enterprise App Modernization5% AI Development5% Cloud Consulting & SI5% Mobile App Development5% UX/UI DesignSee all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
Reviews mention Easy to work with
Clients consistently express a positive sentiment regarding the ease of collaboration with Rare Crew. Feedback highlights their proactive nature and clear communication, with one client noting they are 'very easy to work with' and often go 'above and beyond.' The relationship feels more like a partnership than a traditional client-vendor dynamic, indicating a high level of trust and satisfaction in their interactions. Overall, the sentiment is overwhelmingly favorable, emphasizing their commitment to client needs.-
Calendar Booking Tool Development for Entertainment Group
4.5 Sep 23, 2020The team is all eager to please, very easy to work with, communication is always very good and always very clear. I think the main thing is that they go above and beyond. Whilst they are an external third party, we don’t really look at them that way and they are more partners than anything. It almost feels like an internal relationship as opposed to a traditional third-party one.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Rare Crew's competitive pricing and strong value for money. One client noted that their 'pricing fit our budget' and emphasized their 'good value for cost.' Another mentioned that Rare Crew delivered projects 'on time and on budget,' reinforcing their reliability. Overall, the sentiment across reviews indicates satisfaction with the cost-effectiveness of Rare Crew's services, with clients appreciating the quality delivered in relation to the investment made.Was this helpful?
More responsive than most other service providers
Get in TouchRare Crew is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
25% AI Development20% AI Agents20% Custom Software Development +3 services15% Enterprise App Modernization10% AI Consulting10% IT Staff AugmentationSee all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
Reviews mention Openness
Clients have praised Notch for their openness and effective communication throughout projects. One client noted, 'Notch's responsiveness has been very good... we've had some emergency calls, and we visit them as frequently as possible,' highlighting their accessibility. Another mentioned, 'They don't say yes all the time. Instead, they come back with suggestions,' demonstrating a proactive approach. Overall, the sentiment reflects a strong appreciation for Notch's collaborative and transparent working style, fostering productive partnerships.-
Custom App Revamp for Automotive Services Company
5.0 Jul 12, 2024Notch's responsiveness has been very good. They've asked us a lot of questions and been very open. We can always pick up the phone and give them a call. We've actually had some emergency calls, and we visit them as frequently as possible. About three weeks ago, I went to Zagreb for the fourth time. Overall, we love their open communication and working style. Although their style is new to us, it's very productive.
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Industry Experience
The provider has demonstrated expertise across multiple industries including Information Technology, Telecommunications, and Automotive. Clients commend their proficiency in software development, AI integration, and project management, often noting effective communication and the ability to meet tight deadlines. Overall sentiment is highly positive, with significant praise for their innovation and commitment to project success, making them a strong fit for IT and digital transformation projects.
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Automotive Agriculture Software Sports IT Services Construction Education Manufacturing Information technology TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Notch for providing excellent value for money, highlighting their competitive pricing and high-quality service. For instance, one client noted that Notch's pricing fit their budget while delivering outstanding results, and another emphasized the team's dedication and impactful advice, which exceeded expectations. Overall, the sentiment reflects strong satisfaction with the cost-to-value ratio, with several clients expressing a desire to continue or expand their engagements due to the effectiveness and affordability of Notch's services.Was this helpful?
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$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
25% Cloud Consulting & SI25% Cybersecurity25% IT Managed Services +1 service25% IT Strategy ConsultingSee all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
Reviews mention Great project management
Datalink Networks Inc. received high praise for their exceptional project management capabilities. Clients highlighted their consistent delivery, clear timelines, and effective communication, which ensured smooth project execution. One client noted their proactive approach and attention to detail, stating, "Datalink Networks Inc. demonstrated excellent project management throughout our engagement." Overall, the sentiment is overwhelmingly positive, with clients appreciating their reliability and commitment to delivering outstanding service.-
Managed IT Services for Seafood Company
5.0 Aug 20, 2025Datalink Networks Inc. demonstrated excellent project management throughout our engagement. Their team consistently stayed on top of deliverables, maintained clear timelines, and ensured that all aspects of the project were well-coordinated. Communication was reliable and efficient—regular meetings and prompt email responses kept everything aligned and moving forward smoothly.
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Industry Experience
Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.Was this helpful?
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UndisclosedUndisclosed10 - 49Asunción, Paraguay
Services provided
25% Custom Software Development25% IT Strategy Consulting25% Mobile App Development +1 service25% Web DevelopmentEnterprise Solutions is a small software development firm. Founded in 2013, the team specializes in Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Wilmette, IL
Services provided
50% IT Strategy Consulting25% HR Consulting25% StaffingIT strategy consulting company Precise Solutions is in Wilmette, Illinois. They specialize in IT strategy consulting and Staffing.
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UndisclosedUndisclosed10 - 49Chișinău, Moldova
Services provided
25% Business Consulting25% Corporate Training & Coaching25% Finance & Accounting Outsourcing (FAO) +1 service25% IT Strategy ConsultingBusiness Consulting Institute, a Corporate Training & Coaching company, was established in 2000. They specializes in Corporate Training & Coaching and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed1,000 - 9,999Chișinău, Moldova
Services provided
50% Accounting25% Business Consulting25% IT Strategy ConsultingMoore RO-MD is an Accounting company. The firm is in Chișinău, Moldova. Their team offers Accounting and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Barcelona, Spain
Services provided
40% Mobile App Development30% Cloud Consulting & SI30% Custom Software DevelopmentLaunched in 1990, PROAFI is a mobile app development firm. Their team specializes in Mobile App Development and Custom Software Development.
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$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
25% Custom Software Development20% IT Staff Augmentation15% Web Development +4 services10% AI Development10% IT Managed Services10% IT Strategy Consulting10% Mobile App DevelopmentSee all 34 projectsDreamix is a technology consulting company specializing in software development, UX/UI design, and cloud infrastructure, with expertise across various industries. They are highly praised for their project management, communication, and ability to integrate seamlessly into teams. Reviews highlight their impressive cultural fit and technical competence, with over 90% of clients expressing satisfaction with their work quality and responsiveness.
Reviews mention Reliable
The feedback from clients highlights Dreamix as a highly reliable partner. One client noted their 'very responsive, reliable, and efficient' service, while another praised their 'trust, reliability, transparency, and flexibility.' Additionally, a client emphasized that Dreamix met all requirements 'directly and on time,' showcasing their commitment to project management. Overall, the sentiment reflects strong confidence in Dreamix's reliability across various projects, with no significant areas for improvement identified.-
AI & Custom Software Dev for Drone Inspection Company
5.0 May 8, 2024All project items have been handled and delivered on time and according to the project specifications. The communication flow with all Dreamix members ran smoothly and at the expected professional level. The Dreamix team was always responsive and available for all our requests and needs.
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IT Staff Augmentation for Financial Solutions Company
5.0 Nov 18, 2022Dreamix is a reliable partner with high skilled resources. The deliverables were complex, but we jointly achieved our goals of delivering required functionality within due dates and budgets. They are very reliable partners with outstanding senior skills, which makes the partnership good.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, clients have expressed strong satisfaction with Dreamix's capabilities, particularly highlighting their effective communication and quality of work. One project lead noted the successful development of a mobile-responsive platform, while a CTO praised their expertise in setting up AWS infrastructure, resulting in enhanced security and compliance. Overall, clients appreciated Dreamix's reasonable pricing and minimal need for oversight, indicating a positive sentiment towards their collaborative approach and project management.Was this helpful?
Industry Experience
Dreamix has demonstrated expertise across various industries, including Healthcare, Aviation, Supply Chain, Construction, and Media. Clients commend their strong technical capabilities, effective communication, and cultural alignment. In Healthcare, they excelled in AI integration and compliance solutions. In Aviation, they rapidly scaled digital initiatives. Manufacturing clients noted improvements in predictive maintenance and data integration. Overall, Dreamix is well-regarded for delivering high-quality solutions, making them a suitable partner for projects in technology-driven sectors.
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Supply Chain, Logistics, and Transport Manufacturing Software Real estate Other Industry IT Services Utilities Media Research Consulting Nonprofit Consumer Products Construction Transportation Recreation Healthcare Information technologyWas this helpful?
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$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
20% Custom Software Development20% Web Development15% AI Development +5 services10% Cybersecurity10% IT Staff Augmentation10% Mobile App Development10% Staffing5% UX/UI DesignSee all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
Reviews mention Reliable
Clients consistently regard Accedia as a reliable partner, highlighting their clear communication and adherence to commitments. One client noted, "Accedia is always clear, precise, and reliable," emphasizing that they consistently deliver solutions and alternatives. Their efficiency and ability to adapt to evolving requirements have also been praised, with no reported areas for improvement. Overall, the sentiment surrounding Accedia's reliability is overwhelmingly positive.-
Software Dev & QA for Technology Consulting Co
5.0 Jan 17, 2024We highly recommend Accedia to anyone in need of a reliable and skilled software development partner for numerous projects. Their excellence, collaborative spirit, and dedication to client satisfaction make them a standout choice in the industry. Their responsiveness to our needs has been a standout feature of their service. Accedia's team displayed a proactive approach, promptly addressing any concerns or changes that arose during the development process.
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Financial Statement Auditing Software for Financial Firm
5.0 Apr 8, 2020Accedia is always clear, precise, and reliable. They consistently deliver what they say they will. There has never been a time when they’ve said something can’t be done. When I ask if something is possible, they come back and give me the solution or an alternative.
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Industry Experience
Accedia has garnered positive feedback across multiple industries, notably in Financial Services, IT Services, Healthcare, Energy, and Software. Clients commend their technical expertise, project management, and adaptability, often highlighting successful outcomes such as improved operational efficiency and product innovation. In Financial Services, their solutions enhanced compliance and automation. In IT Services, they integrated complex systems efficiently. Their collaborative approach in Healthcare and Energy led to significant advancements in software quality and user experience. Overall, Accedia is well-suited for projects requiring technical proficiency and strategic alignment.
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Financial services IT Services Energy & natural resources Healthcare Restaurants Other Industry Information technology Automotive Engineering Environmental Services Consulting Software Construction Nonprofit Business services Hospitality & leisure Media Advertising & marketing Agriculture ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Accedia's competitive pricing and excellent value for money. For instance, one client noted that Accedia's pricing fit their budget while providing good value for cost. Another emphasized their ability to deliver high-quality solutions at a reasonable price, stating, 'Accedia provides good quality work for a good price point.' Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness of their services.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
40% IT Staff Augmentation40% Recruiting10% Cybersecurity +1 service10% HR ConsultingSee all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
Reviews mention Reliable
Clients consistently highlight Winged IT's reliability, noting their punctuality and responsiveness. One CEO praised their ability to deliver two skilled AEM developers promptly, stating that any requests were addressed almost immediately. Additionally, the company's overall engagement and work quality were deemed impressive, contributing to the client's successful project outcomes. The alignment of company values further reinforces the sentiment of reliability in their service delivery.-
IT Staff Aug for Digital Enterprise Solutions Provider
5.0 Jan 10, 2024Winged IT is a well-managed Polish IT recruitment agency. Both their AEM developers and administration were punctual and good partners to work with. Any requests or coordination action points were followed almost immediately.
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Industry Experience
Winged IT has demonstrated expertise across various industries, including IT Services, Information Technology, Advertising & Marketing, and Financial Services. Clients praised their responsiveness, professionalism, and ability to deliver high-quality candidates tailored to specific project needs. Overall, the sentiment is highly positive, particularly regarding their strength in cybersecurity and staff augmentation. Potential clients in these sectors can expect reliable partnership, swift delivery, and a solid understanding of technical requirements.
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Information technology Advertising & marketing Software IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Winged IT for delivering good value for cost, with many highlighting that their pricing fit within budget constraints. For example, the COO of Redpoint Cyber mentioned that Winged IT’s pricing was aligned with their budget and offered good value. Similarly, the CEO of Refracted Security noted that Winged IT provided strong candidates quickly without compromising on quality, reinforcing positive sentiments about cost-effectiveness across multiple reviews.Was this helpful?
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UndisclosedUndisclosed10 - 49Podgorica, Montenegro
Services provided
50% Accounting25% Business Consulting25% IT Strategy ConsultingInfolab DOO is a small Podgorica, Montenegro-based Accounting company. The team offers Accounting and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Asunción, Paraguay
Services provided
40% Custom Software Development40% Cybersecurity20% HR ConsultingLocated in Asunción, Paraguay, Sekiura SACEI is a small software development firm. The team provides Custom Software Development and Cybersecurity.
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$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
40% IT Staff Augmentation20% Custom Software Development20% IT Strategy Consulting +2 services10% AI Development10% Web DesignBuilding Teams That Deliver 99brightminds is an IT services and software outsourcing company based in Amman, Jordan, with additional capabilities in Egypt and Palestine (West Bank). We help
Read more$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
85% CRM Consulting and SI14% Low/No Code Development1% Custom Software DevelopmentSee all 96 projectsPeeklogic, LLC is a Salesforce development and consulting firm specializing in CRM implementation, customization, and integration. They receive overwhelmingly positive feedback, with approximately 100% of reviewers highlighting their strong project management, responsiveness, and ability to adapt Salesforce solutions to client needs. Clients also frequently commend Peeklogic, LLC for their clear communication and efficient delivery of projects.
Reviews mention Exceeds expectations
Clients consistently report that Peeklogic, LLC exceeds expectations in various aspects of their service. One client highlighted the seamless integration between Salesforce and JIRA, stating it 'exceeded expectations' in usability and support. Another emphasized their 'outstanding support' and prompt responses within 12 hours. Additionally, a nonprofit director praised their professionalism and efficiency, noting they 'exceeded our expectations' in managing a complex data migration project. Overall, the sentiment reflects high satisfaction and commendation for their responsiveness and delivery.-
CRM Consulting for Sterilization & Disinfection Solutions Co
5.0 Mar 19, 2024The solution and support from Peeklogic have exceeded expectations in providing a seamless integration between our environments. Peeklogic was incredibly responsive, addressing all requests within 24 hours. This was flawless support.
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IT Managed Services for Web Hosting Company
5.0 Mar 14, 2024The Salesforce Peeklogic Jira Connector plugin has exceeded expectations in terms of usability, support, and cost-effectiveness. Their project management is impeccable, always hitting our promised deadlines. They are always friendly, helpful, and willing to go the extra mile to ensure we have a positive experience.
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Custom Migration & Dev for Wildlife Conservation Nonprofit
4.5 Nov 28, 2022Peeklogic was communicative, especially with their ability to outline from a task management perspective. Moreover, they worked with us to understand our needs and customize the activities to complete the project successfully. All in all, they exceeded our expectations.
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Read All ReviewsWhat Clients Have Said
The overall feedback regarding Peeklogic, LLC highlights a strong sentiment of value for money in their services. Clients frequently noted that the pricing fit their budgets and appreciated the high quality of work delivered. For instance, one client stated, "They had high ratings and offered good value for the cost," while another mentioned, "Pricing fit our budget, good value for cost." Overall, clients felt that the cost was justified by the quality and responsiveness of the team, emphasizing timely delivery and effective communication.Was this helpful?
More responsive than most other service providers
Get in TouchPeeklogic, LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed2 - 9Asunción, Paraguay
Services provided
40% Custom Software Development30% Call Center Services30% Cloud Consulting & SISmall software development firm E-Services, is based in Asunción, Paraguay. The team provides Custom Software Development and Call Center Services.
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UndisclosedUndisclosed50 - 249Asunción, Paraguay
Services provided
60% Custom Software Development40% CybersecurityITCS S.A. Is a software development company. In Asunción, Paraguay, the agency specializes in Custom Software Development and Cybersecurity.
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UndisclosedUndisclosed2 - 9Asunción, Paraguay
Services provided
30% Mobile App Development30% Web Development20% CRM Consulting and SI +1 service20% ERP Consulting and SICódigo Forte is a mobile app development firm. Their team is based in Asunción, Paraguay and focuses on Mobile App Development and Web Development.
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UndisclosedUndisclosed2 - 9Barcelona, Spain
Services provided
20% CRM Consulting and SI20% Custom Software Development20% ERP Consulting and SI +2 services20% Mobile App Development20% Web DevelopmentSERIALNET is a software development firm. They are located in Barcelona, Spain. Their team focuses on Custom Software Development and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Walnut Creek, CA
Services provided
60% Business Consulting40% IT Strategy ConsultingMalikCo, a Business Consulting company, offers Business Consulting and IT strategy consulting. The firm is in Walnut Creek, California.
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UndisclosedUndisclosed2 - 9Rydal, GA
Services provided
40% Web Design30% Cybersecurity15% Mobile & App Marketing +1 service15% Mobile App DevelopmentJst.media Webdesign is a web design agency. They are in Rydal, Georgia. Their team focuses on Web Design and Cybersecurity.
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UndisclosedUndisclosed50 - 249Bratislava, Slovakia
Services provided
25% Custom Software Development25% IT Strategy Consulting25% Web Design +1 service25% Web DevelopmentDavinci software is a custom software development company. The team offers Custom Software Development and IT strategy consulting, and the company is in Bratislava, Slovakia.
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UndisclosedUndisclosed250 - 999Košice, Slovakia
Services provided
25% CRM Consulting and SI25% Custom Software Development25% ECM Consulting and SI +1 service25% Web DevelopmentLaunched in 2004, FPT Slovakia Ltd., a midsize custom software development firm, is located in Košice, Slovakia. Their team specializes in Custom Software Development and CRM consulting and SI.
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UndisclosedUndisclosed250 - 999Bratislava, Slovakia
Services provided
25% Blockchain25% Custom Software Development25% IT Strategy Consulting +1 service25% UX/UI DesignSoftware development company ERNI Slovakia s.r.o. Is based in Bratislava, Slovakia. Their services include Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed1,000 - 9,999Bratislava, Slovakia
Services provided
25% Custom Software Development25% IT Strategy Consulting25% Mobile App Development +1 service25% Web DevelopmentFounded in 1895, Anritsu Solutions SK, s.r.o. Is a large custom software development firm. Their team specializes in Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Bratislava, Slovakia
Services provided
25% Custom Software Development25% IT Strategy Consulting25% Mobile App Development +1 service25% Web DevelopmentIBL Software Engineering is a custom software development firm. The Bratislava, Slovakia-based firm was launched in 1988. Their services include Custom Software Development and IT strategy
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UndisclosedUndisclosed10 - 49Cercado de Lima, Peru
Services provided
50% CRM Consulting and SI25% Accounting25% ERP Consulting and SICaron Business Solutions Inc. Is a CRM consulting and SI company. They are based in Cercado de Lima, Peru and have small team. They specialize in CRM consulting and SI and Accounting.
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UndisclosedUndisclosed50 - 249Bloomfield Township, MI
Services provided
25% Cloud Consulting & SI25% IT Staff Augmentation25% UX/UI Design +2 services13% Staffing12% RecruitingOpenLogix Corporation is an user experience company founded in 2006. The team offers UX/UI Design and cloud consulting & SI.
Read more -
UndisclosedUndisclosed50 - 249Bratislava, Slovakia
Services provided
25% Business Consulting25% Corporate Training & Coaching25% Finance & Accounting Outsourcing (FAO) +1 service25% IT Strategy ConsultingHeadquartered in Bratislava, Slovakia, Slovak Business Agency is a Corporate Training & Coaching company. The team focuses on Corporate Training & Coaching and Finance & Accounting Outsourcing
Read more -
UndisclosedUndisclosed50 - 249Providencia, Chile
Services provided
80% Accounting20% IT Strategy ConsultingPKF, a midsize Accounting company, is located in Providencia, Chile. Their services include Accounting and IT strategy consulting.
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UndisclosedUndisclosed250 - 999Trenčín, Slovakia
Services provided
25% Business Consulting25% Corporate Training & Coaching25% Finance & Accounting Outsourcing (FAO) +1 service25% IT Strategy ConsultingEstablished in 1997, ICZ Group is a midsize Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Finance & Accounting Outsourcing (FAO).
Read more -
UndisclosedUndisclosed2 - 9Ciudad de México, Mexico
Services provided
50% Custom Software Development50% IT Strategy ConsultingHumanfactor Visión IT is a software development company and IT strategy consulting company established in 1992. The small team offers Custom Software Development and IT strategy consulting.
Read more -
UndisclosedUndisclosed10 - 49Santiago, Chile
Services provided
50% Custom Software Development50% IT Strategy ConsultingIn Santiago, Chile, Parse Software Development is a software development firm and IT strategy consulting company. They offer Custom Software Development and IT strategy consulting.
Read more -
UndisclosedUndisclosed50 - 249Bratislava, Slovakia
Services provided
25% Business Consulting25% IT Strategy Consulting25% Search Engine Optimization +1 service25% Web DevelopmentM. C. TRITON is an IT strategy consulting company. They provide IT strategy consulting and Business Consulting and were founded in 1990. The firm is based in Bratislava, Slovakia.
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UndisclosedUndisclosed250 - 999Ljubljana, Slovenia
Services provided
25% Custom Software Development25% IT Strategy Consulting25% Video Production +1 service25% Web DevelopmentOutfit7 is a custom software development firm. They were founded in 2009, and their services include Custom Software Development and IT strategy consulting.
Read more -
UndisclosedUndisclosed2 - 9München, Germany
Services provided
100% CybersecurityPaladin Associates is a Cybersecurity company. In München, Germany, the agency offers Cybersecurity.
Read more -
UndisclosedUndisclosed2 - 9Asunción, Paraguay
Services provided
60% IT Strategy Consulting40% Web DesignSmall IT strategy consulting company GRUPO IT, is in Asunción, Paraguay. The team focuses on IT strategy consulting and Web Design.
Read more -
UndisclosedUndisclosed50 - 249Gabrsko, Slovenia
Services provided
25% Custom Software Development25% IT Strategy Consulting25% Mobile App Development +1 service25% Web DevelopmentDewesoft is a software development firm launched in 2000. The midsize team focuses on Custom Software Development and IT strategy consulting.
Read more -
UndisclosedUndisclosed2 - 9Asunción, Paraguay
Services provided
100% CybersecurityTSV del Paraguay S.R.L is a small Asunción, Paraguay-based Cybersecurity company. Their services include Cybersecurity.
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UndisclosedUndisclosed10 - 49Asunción, Paraguay
Services provided
60% IT Strategy Consulting40% Business ConsultingMultisoft, a small IT strategy consulting company, is in Asunción, Paraguay. The team specializes in IT strategy consulting and Business Consulting.
Read more -
UndisclosedUndisclosed50 - 249Hoffman Estates, IL
Services provided
50% IT Staff Augmentation50% IT Strategy ConsultingLocated in Hoffman Estates, Illinois, COMNET GROUP INC. Is an IT strategy consulting and IT staff augmentation company. Their services include IT strategy consulting and IT staff augmentation.
Read more -
UndisclosedUndisclosed10 - 49Edinburgh, Scotland
Services provided
100% IT Strategy ConsultingIT strategy consulting company Euro Business Solutions Limited was established in 1997. The agency provides IT strategy consulting, and is small.
Read more -
UndisclosedUndisclosed50 - 249Maribor, Slovenia
Services provided
25% Custom Software Development25% IT Strategy Consulting25% Mobile App Development +1 service25% Web DevelopmentMargento R&D d.o.o. Is a midsize Maribor, Slovenia-based software development company. Their services include Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Ljubljana, Slovenia
Services provided
25% Custom Software Development25% IT Strategy Consulting25% Mobile App Development +1 service25% Web DevelopmentSmartIS is a software development company. They are in Ljubljana, Slovenia and have small team. Their services include Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Ljubljana, Slovenia
Services provided
25% Business Consulting25% Digital Strategy25% Event Marketing +1 service25% IT Strategy ConsultingConsalta ltd. Is a Digital Strategy company. The team focuses on Digital Strategy and Event Marketing and is based in Ljubljana, Slovenia.
Read more -
UndisclosedUndisclosed10 - 49Maribor, Slovenia
Services provided
25% Business Consulting25% Custom Software Development25% HR Consulting +1 service25% IT Strategy ConsultingSMM Production Systems Ltd. Is a custom software development company. Their team is in Maribor, Slovenia and focuses on Custom Software Development and IT strategy consulting.
Read more -
UndisclosedUndisclosed2 - 9München, Germany
Services provided
70% Blockchain30% Cloud Consulting & SIBased in München, Germany, STAR-RISER is a small Blockchain company. Their services include Blockchain and cloud consulting & SI.
Read more -
UndisclosedUndisclosed10 - 49Barcelona, Spain
Services provided
50% ERP Consulting and SI30% IT Managed Services20% Business ConsultingCUVIV is an ERP consulting and SI company. They are headquartered in Barcelona, Spain and Madrid, Spain and have small team. They provide ERP consulting and SI and IT managed services.
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UndisclosedUndisclosed2 - 9München, Germany
Services provided
60% Business Consulting30% IT Strategy Consulting10% Financial ConsultingB&IT Consulting is a Business Consulting company. They are based in München, Germany and have small team. Their team offers Business Consulting and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Providencia, Chile
Services provided
35% Custom Software Development35% IT Strategy Consulting30% IoT DevelopmentManglar Labs is a custom software development firm. They were established in 2013 and provide Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed250 - 999Providencia, Chile
Services provided
20% HR Consulting20% HR Outsourcing20% IT Strategy Consulting +2 services20% Recruiting20% StaffingGrupo Selectiva is an IT strategy consulting company. Based in Providencia, Chile, their midsize team focuses on IT strategy consulting and Staffing. The agency was established in 2013.
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UndisclosedUndisclosed50 - 249León, Mexico
Services provided
40% Mobile App Development30% Custom Software Development30% IT Strategy ConsultingLaunched in 2007, Ixaya is an app development company. The team provides Mobile App Development and Custom Software Development and is headquartered in León, Mexico.
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UndisclosedUndisclosed50 - 249
Services provided
30% IT Strategy Consulting30% Web Development20% Web Design +2 services10% Search Engine Optimization10% UX/UI DesignDGTLS Spain is an IT strategy consulting company. Launched in 2006, the company is based in Barcelona, Spain. Their services include IT strategy consulting and Web Development.
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UndisclosedUndisclosed2 - 9Tegucigalpa, Honduras
Services provided
50% IT Strategy Consulting50% Web DesignICON S. De R.L. Is a small IT strategy consulting and web design company established in 2007. Their services include IT strategy consulting and Web Design.
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UndisclosedUndisclosed2 - 9München, Germany
Services provided
35% Advertising35% Marketing Strategy30% IT Strategy ConsultingAlmuc Advertising is a small Advertising company in München, Germany. The team provides Advertising and Marketing Strategy.
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UndisclosedUndisclosed2 - 9München, Germany
Services provided
40% IT Strategy Consulting20% E-Commerce Development20% Web Design +2 services10% Affiliate Marketing10% Search Engine OptimizationIT strategy consulting company Mercatura-IT was launched in 2013. The team focuses on IT strategy consulting and E-Commerce Development.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.4/40.016.8/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.8/40.016.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.9/40.017.2/20 Reviews9.6/10 Clients & Experience9.1/10 Market PresenceService focus
100% IT Consulting
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Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.
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