Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
See all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
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$10,000+$25 - $49 / hr2 - 9
Services provided
G Online Sites is an Accra, Ghana-based IT managed services company. They focus on IT managed services and were established in 2015.
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UndisclosedUndisclosed10 - 49Bengaluru, India
Services provided
CRM consulting and SI company Aakrin consultancy pvt ltd specializes in CRM consulting and SI and API Development. They are located in Bengaluru, India.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
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$5,000+$50 - $99 / hr50 - 249Gurugram, India
Services provided
Fujitronix India Pvt. Ltd is a Conversion Optimization company. Based in Gurugram, India, the team focuses on Conversion Optimization and Logo.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
BeFreed is an IT managed services company. The agency is located in San Francisco, California. Their team focuses on IT managed services and Artificial Intelligence.
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$1,000+< $25 / hrFreelancer
Services provided
Pavan designer is a branding agency. They focus on Branding and Marketing Strategy and are in Hyderabad, India.
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$10,000+$50 - $99 / hr50 - 249istanbul, Türkiye
Services provided
Veribox Technology is a midsize istanbul, Türkiye-based DevOps Managed Services company. Their services include DevOps Managed Services and HR Outsourcing.
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$10,000+$300+ / hr10 - 49
Services provided
Founded in 2023, Grantbot Consulting LLC is a CRM consulting and SI company. The small team specializes in CRM consulting and SI and Artificial Intelligence.
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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UndisclosedUndisclosed2 - 9Cape Girardeau, MO
Services provided
Network Communications is a small unified communications consulting & SI company. Established in 2024, the team offers unified communications consulting & SI.
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UndisclosedUndisclosed10 - 49
Services provided
Sanso Network is an IT managed services company. The Delhi, India-based firm was established in 2018. Their team specializes in IT managed services.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
See all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
See all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
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UndisclosedUndisclosed50 - 249
Services provided
IT managed services company FYLD is headquartered in Lisboa, Portugal. Their services include IT managed services and IT staff augmentation.
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UndisclosedUndisclosed50 - 249
Services provided
Located in Carnaxide, Portugal, Landskill is an IT managed services company. The team focuses on IT managed services and IT staff augmentation.
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$5,000+$150 - $199 / hr10 - 49
Services provided
Allix GmbH, an ERP consulting and SI company, was established in 2009. The small team specializes in ERP consulting and SI and Custom Software Development.
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$1,000+< $25 / hr10 - 49
Services provided
IT VISION is an ERP consulting and SI company. The agency is located in Lahore, Pakistan. Their services include ERP consulting and SI and Advertising.
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$1,000+$25 - $49 / hr10 - 49
Services provided
AR Village Technologies Pvt Ltd, an ERP consulting and SI company, was founded in 2022. The small team offers ERP consulting and SI and Custom Software Development.
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UndisclosedUndisclosed10 - 49Abuja, Nigeria
Services provided
Established in 2002, Eemediba Limited is a Document Digitization & Management and other IT consulting and SI company. The team offers Document Digitization & Management and other IT consulting and
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$5,000+$25 - $49 / hr50 - 249
Services provided
ASINFO SOFTWARE, a software development company, is headquartered in Quito, Ecuador. Established in 1995, the team provides Custom Software Development and ERP consulting and SI.
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Undisclosed$100 - $149 / hr2 - 9
Services provided
Discover Me is a Frankston South, Australia-based Digital Strategy company. Their services include Digital Strategy and Search Engine Optimization.
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$25,000+$300+ / hr50 - 249
Services provided
Hatchtechs UK, a social media marketing company, is based in London, England. The team specializes in Social Media Marketing and Content Marketing.
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$10,000+$50 - $99 / hr50 - 249
Services provided
Web design agency VS DESIGN WORX PVT LTD was founded in 2003. The firm specializes in Web Design and UX/UI Design, and is midsize.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Based in Adelaide, Australia, CodeOne Infotech Pty Ltd is a small CRM consulting and SI company. The team specializes in CRM consulting and SI and Web Development.
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$5,000+$50 - $99 / hr2 - 9
Services provided
Socium IT is an Atlanta, Georgia-based IT managed services company. Launched in 2021, the team specializes in IT managed services.
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UndisclosedUndisclosed10 - 49
Services provided
Logic V Cloud & IT Services is a small Vancouver, Canada-based IT managed services company. Their services include IT managed services.
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UndisclosedUndisclosed2 - 9
Services provided
Launched in 2017, Credofusion Software Solution is a branding company. Their team specializes in Branding and Web Design.
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$10,000+Undisclosed10 - 49
Services provided
PMOBytes Consultation & Training is a Corporate Training & Coaching company. The team specializes in Corporate Training & Coaching and IT managed services and is headquartered in Doha, Qatar.
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$25,000+$50 - $99 / hr2 - 9
Services provided
Almware is an IT managed services company in Nicosia, Cyprus. They offer IT managed services and Custom Software Development.
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UndisclosedUndisclosed10 - 49
Services provided
Alfatech Industries is a social media marketing company. The Madurai, India-based firm was founded in 2005. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9
Services provided
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Undisclosed< $25 / hrFreelancer
Services provided
Cloud1337 is an Email Marketing company. Their small team is located in Auchterarder, Scotland. Their services include Email Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9
Services provided
Tactics Marketing, an IT managed services company, specializes in IT managed services and Email Marketing. The firm is based in Sisters, Oregon.
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$1,000+$300+ / hr10 - 49Campbell, CA
Services provided
IT managed services and Building Security Services company SPAGHETTI NETWORKS INC was launched in 2015. The team specializes in IT managed services and Building Security Services.
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Undisclosed$50 - $99 / hr2 - 9
Services provided
ThinkEasy is an IT managed services company located in Marousi, Greece. They provide IT managed services and Custom Software Development and were established in 2002.
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$1,000+$100 - $149 / hr10 - 49
Services provided
Founded in 2015, Moving Engine is a social media marketing company. The agency offers Social Media Marketing and Email Marketing.
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$1,000+$100 - $149 / hr2 - 9
Services provided
Gun Store Digital Marketing, a PR firm, specializes in Public Relations and Search Engine Optimization. The company is located in Lehi, Utah.
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$1,000+$50 - $99 / hr10 - 49Ciudad de México, Mexico
Services provided
IT managed services company Sistemas Humanos was launched in 2005. The agency specializes in IT managed services and Custom Software Development.
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$1,000+< $25 / hr2 - 9
Services provided
Host Web IT is a social media marketing agency. They were founded in 2021, and their services include Social Media Marketing and Search Engine Optimization.
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Undisclosed$25 - $49 / hr10 - 49Ahmedabad, India
Services provided
Odoo Pundit is an ERP consulting and SI company. They are in Ahmedabad, India, and their services include ERP consulting and SI.
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Undisclosed$25 - $49 / hr10 - 49
Services provided
Warehouse Consultants and Designers S.A. | WACO is an other IT consulting and SI and Contract Manufacturing company. Their team provides other IT consulting and SI.
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$1,000+< $25 / hr50 - 249
Services provided
Syngrid Technologies is an UX design company. Their team is in Punggol Digital District, Singapore and offers UX/UI Design and Custom Software Development.
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$1,000+< $25 / hr10 - 49Pune, India
Services provided
Founded in 2015, OneGreenDiary is a small ERP consulting and SI company. Their team focuses on ERP consulting and SI and Web Development.
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$5,000+$100 - $149 / hr2 - 9Saskatoon, Canada
Services provided
Based in Saskatoon, Canada, TRT Technologies Ltd. Is a web design agency. They focus on Web Design and UX/UI Design.
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$5,000+$150 - $199 / hr10 - 49
Services provided
ISales Solutions is a CRM consulting and SI company. The small Towson, Maryland-based team offers CRM consulting and SI and Business Consulting. The company was founded in 2018.
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$5,000+$50 - $99 / hr10 - 49Bratislava, Slovakia
Services provided
DataConcept is a social media marketing company. They were established in 2015, and their services include Social Media Marketing and Video Production.
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$5,000+$25 - $49 / hr2 - 9Yerevan, Armenia
Services provided
SEO services firm ArmMage is headquartered in Yerevan, Armenia. Their services include Search Engine Optimization and Pay Per Click.
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$1,000+Undisclosed10 - 49
Services provided
Established in 2007, Meta Mint Private Limited is a small Agartala, India-based IT managed services company. Their team focuses on IT managed services and Custom Software Development.
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$1,000+$100 - $149 / hr2 - 9Arkadelphia, AR
Services provided
Founded in 2023, Sidekick Creative Company is a social media marketing firm. The team offers Social Media Marketing and Email Marketing.
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$1,000+< $25 / hr10 - 49Indore, India
Services provided
Techwave IT Solutions Pvt Ltd is a SEO services firm. Founded in 2015, the agency is based in Indore, India. Their services include Search Engine Optimization and Web Design.
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$1,000+$50 - $99 / hr10 - 49
Services provided
Key Light Collective, a branding company, was established in 2023. The company provides Branding and Search Engine Optimization, and is small.
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Undisclosed$25 - $49 / hrFreelancer
Services provided
Launched in 2015, AGTI is an IT managed services and e-commerce development firm. Located in Guaiçara, Brazil, the team offers IT managed services and E-Commerce Development.
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UndisclosedUndisclosed10 - 49
Services provided
Founded in 2018, De Grijff B.V. Is a small Capelle aan den IJssel, Netherlands-based Marketing Strategy company. Their team focuses on Marketing Strategy and CRM consulting and SI.
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$1,000+$50 - $99 / hr10 - 49
Services provided
ATLAS Technosoft Pvt. Ltd is an ERP consulting and SI company. They offer ERP consulting and SI and Artificial Intelligence and are located in Mumbai, India and Kochi, India.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
34.3/40.017.2/20 Reviews7.5/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
The Best Password Managers for Small Businesses in 2026
How secured are you online? Explore these top password managers to help safeguard your small business from malicious cyber attacks this 2026.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.