Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
See all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Established in 2023, AsterSense is a CRM consulting and SI company. In Singapore, the team focuses on CRM consulting and SI and Social Media Marketing.
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$10,000+$50 - $99 / hr10 - 49Miami, FL
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Founded in 2021, e-verse is a Market Research company. The team offers Market Research and BI & big data consulting & SI.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
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$5,000+$50 - $99 / hr50 - 249Warszawa, Poland
Services provided
Recruiting company IT LeasingTeam Sp. Z o.o. was founded in 2015. The company specializes in Recruiting and IT staff augmentation, and is midsize.
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$5,000+$25 - $49 / hr50 - 249Singapore, Singapore
Services provided
Genic Solutions Pte Ltd is a custom software development company. They are located in Singapore, Singapore, and their services include Custom Software Development and Mobile App Development.
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$50,000+$100 - $149 / hr10 - 49Newark, DE
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Headquartered in Newark, Delaware, Muncly is a CRM consulting and SI company. They specialize in CRM consulting and SI and were launched in 2023.
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$1,000+$200 - $300 / hr50 - 249Kolkata, India
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WEBART TECHNOLOGY PRIVATE LIMITED, a midsize social media marketing company, is in Kolkata, India and Kolkata, India. Their services include Social Media Marketing and Content Marketing.
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$75,000+$300+ / hr1,000 - 9,999
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Dynamic mtech is a large IT managed services and IT staff augmentation company. They provide IT managed services and IT staff augmentation and were launched in 1999.
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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UndisclosedUndisclosed2 - 9Chicago, IL
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Web design company Psycray was established in 2012. The team offers Web Design and CRM consulting and SI and is headquartered in Chicago, Illinois.
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$1,000+$200 - $300 / hr50 - 249Navi Mumbai, India
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In Navi Mumbai, India, Rank My Business is a branding company. The team provides Branding and Social Media Marketing.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
See all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
See all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
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$5,000+< $25 / hr50 - 249Kochi, India
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Datamate Info Solutions is an ERP consulting and SI company founded in 1992. Their team specializes in ERP consulting and SI and Custom Software Development.
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$1,000+$25 - $49 / hr50 - 249
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Established in 2016, Orange Hardwares, a midsize IT managed services company, is based in Sugar Land, Texas. Their services include IT managed services.
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$5,000+$150 - $199 / hr10 - 49Santa Clara, CA
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INFORTECH, an IT managed services company, was founded in 1999. The team focuses on IT managed services.
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$1,000+< $25 / hr50 - 249Pimpri-Chinchwad, India
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Markytics Consulting Private Limited, a big data company, offer BI & big data consulting & SI and Artificial Intelligence. They were launched in 2016.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
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CompuVoIP Inc. Business Phone Systems is an IT managed services company. Launched in 1985, their team offers IT managed services.
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UndisclosedUndisclosed10 - 49Austin, TX
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Launched in 2014, CloudServus is a big data company. The company specializes in BI & big data consulting & SI.
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$10,000+$150 - $199 / hr1,000 - 9,999Glen Allen, VA
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Intrics (India) is a large Glen Allen, Virginia-based data analytics company. Their services include BI & big data consulting & SI and Custom Software Development.
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$1,000+< $25 / hr2 - 9
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Indusfly Services is a Surrey, Canada-based branding agency. They offer Branding and CRM consulting and SI.
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UndisclosedUndisclosed250 - 999
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Visiontelecom, an IT managed services company, was launched in 2004. The team specializes in IT managed services and is headquartered in.
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UndisclosedUndisclosed10 - 49
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Located in Sheridan, Wyoming, Kemo Saas is a small CRM consulting and SI company. Their services include CRM consulting and SI and Email Marketing.
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$1,000+$25 - $49 / hr50 - 249Mumbai, India
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Techinfinity - Best Digital Marketing Agency In Mumbai is a PPC company. Their team is based in Mumbai, India and specializes in Pay Per Click and UX/UI Design.
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$5,000+$100 - $149 / hr2 - 9Madrid, Spain
Services provided
Producto Maven s.l. Is an UX design agency founded in 2023. The firm provides UX/UI Design and Web Development, and is small.
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$25,000+$150 - $199 / hr10 - 49Montréal, Canada
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Business intelligence company Click & Mortar was founded in 2016. The team specializes in BI & big data consulting & SI and Digital Strategy.
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$25,000+$150 - $199 / hr10 - 49Mount Waverley, Australia
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CRM consulting and SI company CRM Strategy was launched in 1996. The company focuses on CRM consulting and SI and Marketing Strategy, and is small.
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UndisclosedUndisclosed10 - 49Moskva, Russia
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Launched in 2016, Digital-агентство Ovva is a SEO company. Their team focuses on Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9
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Digital Strategy and IT managed services company dcad ltd was founded in 2003. The small team focuses on Digital Strategy and IT managed services.
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$1,000+$100 - $149 / hr2 - 9Montréal, Canada
Services provided
Zero Un Zero inc. Is a web design company. They focus on Web Design and IT managed services and were founded in 2017.
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$5,000+$25 - $49 / hr10 - 49Wilmington, DE
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GetOnData is a big data company. The Wilmington, Delaware-based firm was established in 2022. Their team focuses on BI & big data consulting & SI and Data Annotation Services.
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UndisclosedUndisclosed10 - 49Oceanside
Services provided
TSSS Techno Solution Pvt Ltd. Is an Advertising company. The -based agency was established in 2012. Their team provides Advertising and Branding.
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UndisclosedUndisclosed50 - 249
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Computer Source is an IT managed services and Product Marketing company. They were launched in 1993 and specialize in IT managed services and Product Marketing.
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$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
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Chancery Chambers, a small other IT consulting and SI company, is headquartered in Dubai, United Arab Emirates. Their services include other IT consulting and SI and Commercial Property Management.
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$1,000+< $25 / hr50 - 249Dallas, TX
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UX design company Bonsai Solutions Inc was established in 2021. The midsize team offers UX/UI Design and IT managed services.
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$1,000+$150 - $199 / hr50 - 249Gurugram, India
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GrowthJockey is a Conversion Optimization company launched in 2020. The team specializes in Conversion Optimization and Search Engine Optimization and is located in Gurugram, India.
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$5,000+$25 - $49 / hr250 - 999Singapore
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In Singapore and Dubai, United Arab Emirates, StratAgile is a Digital Strategy company. They specialize in Digital Strategy and CRM consulting and SI and were established in 2008.
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Undisclosed$100 - $149 / hr50 - 249
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WeBeeSocial Canada is a midsize Toronto, Canada-based social media marketing company. Their services include Social Media Marketing and Email Marketing.
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$10,000+$50 - $99 / hr50 - 249Patna, India
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Bridge2busines is a social media marketing firm founded in 2000. The company focuses on Social Media Marketing and Pay Per Click, and is midsize.
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$50,000+$25 - $49 / hr50 - 249Mechanicsburg, PA
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Auxiliobits, Inc. Is a midsize Robotics Process Automation company located in Mechanicsburg, Pennsylvania. Their services include Robotics Process Automation and Custom Software Development.
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$1,000+< $25 / hr50 - 249
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Founded in 2021, Firmsfinder is an user experience company. The team focuses on UX/UI Design and Web Development.
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$50,000+Undisclosed50 - 249Knoxville, TN
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ResultStack is a Knoxville, Tennessee-based software development company. They focus on Custom Software Development and Mobile App Development.
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UndisclosedUndisclosed10 - 49Clovis, CA
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ASN Software, a custom software development company, is headquartered in Clovis, California and Oakland, California. They offer Custom Software Development and Web Design.
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UndisclosedUndisclosed250 - 999Hyderabad, India
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Jayam Solutions is an ERP consulting and SI company. Launched in 2002, their team focuses on ERP consulting and SI and IT staff augmentation.
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$1,000+$25 - $49 / hr50 - 249Kolkata, India
Services provided
Leadheight is a branding company. Their midsize team of employees is located in Kolkata, India. Their team focuses on Branding and Social Media Marketing.
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$5,000+$50 - $99 / hr2 - 9Rijen, Netherlands
Services provided
Not False is an IT managed services company. In Rijen, Netherlands, the firm provides IT managed services and Custom Software Development.
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$1,000+$150 - $199 / hr2 - 9McKinney, TX
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Darkspire, Inc. Is an Email Marketing company. Established in 2012, their team provides Email Marketing and IT managed services.
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UndisclosedUndisclosed50 - 249Fukuoka, Japan
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Aluminum Inc is an IT managed services company. The team is headquartered in Fukuoka, Japan, and their services include IT managed services and Compliance Consulting.
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$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
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Wyder social, a SEO services firm, is in Dubai, United Arab Emirates. They focus on Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed10 - 49Delhi, India
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W2g Solutions is a SEO services firm. Their team is located in Delhi, India and New Delhi, British Indian Ocean Territory and focuses on Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosedFreelancerWichita, KS
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Founded in 2008, Click Techs is a small IT managed services company. Their team provides IT managed services and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Murarrie, Australia
Services provided
ACT Logistics is an IT managed services company. Headquartered in Murarrie, Australia and Blacktown, Australia, their midsize team offers IT managed services. The firm was launched in 2006.
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UndisclosedUndisclosed50 - 249North Brunswick Township, NJ
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Direct Marketing company assetintel offers Direct Marketing and Market Research. They were launched in 2016.
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$1,000+$25 - $49 / hr10 - 49Royal Oak, MI
Services provided
USATInc is an IT managed services company. Based in Royal Oak, Michigan, the agency specializes in IT managed services and Custom Software Development.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
34.3/40.017.2/20 Reviews7.5/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
The Best Password Managers for Small Businesses in 2026
How secured are you online? Explore these top password managers to help safeguard your small business from malicious cyber attacks this 2026.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.