Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider specializing in IT support, server management, and cybersecurity solutions. Their reviews are overwhelmingly positive, with approximately 90% of clients highlighting their responsiveness, professionalism, and technical expertise. Many clients appreciate their proactive approach to IT management and the seamless transitions they facilitate, with nearly 70% noting improvements in efficiency and system reliability.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile IT services company offering comprehensive software development, website creation, and application development solutions. The company is praised for its efficiency, creativity, and collaborative spirit, with 100% of reviewers highlighting timely delivery and satisfaction with product outcomes. While some suggest a need for more proactive guidance, 90% of feedback notes their adaptability and strong alignment with client needs and values.
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UndisclosedUndisclosed10 - 49West Covina, CA
Services provided
Small big data company Revnue, is headquartered in West Covina, California. The team offers BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed50 - 249Kozhikode, India
Services provided
RedTeam Labs is a Cybersecurity company. The midsize Kozhikode, India-based team offers Cybersecurity. The company was established in 2016.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr50 - 249L'viv, UkraineServices provided
See all 60 projectsLeobit is a versatile software development company specializing in custom software solutions, AI integration, and digital platform enhancement. Reviews highlight their consistent on-time delivery, strong technical expertise, and proactive communication, with over 90% of feedback being positive. Clients frequently commend their ability to align with business goals and adapt to changing needs.
$25,000+$150 - $199 / hr50 - 249Minneapolis, MNServices provided
See all 36 projectsEmergent Software is a versatile IT service provider specializing in custom software development and IT support, particularly for Microsoft Azure environments. Across their reviews, they are consistently praised for their technical proficiency, project management skills, and responsiveness, with approximately 90% of reviews highlighting their ability to deliver customized solutions efficiently and professionally. Clients commend their supportive communication and adherence to deadlines.
$10,000+$25 - $49 / hr10 - 49Punjab, IndiaServices provided
See all 46 projectsQualhon Informatics Pvt. Ltd. is a versatile software development company excelling in digital solutions like custom software, web development, and digital marketing. Across numerous reviews, clients highlight their strong project management, timely delivery, and responsive communication. Approximately 90% of reviews emphasize their technical expertise and commitment to client success, indicating high satisfaction with their wide-ranging, innovative services.
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$10,000+$25 - $49 / hr50 - 249London, England
Services provided
Xint Solutions is a branding agency. Launched in 2005, the team offers Branding and Advertising. The company is located in London, England.
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$25,000+$150 - $199 / hr50 - 249Cherrybrook, Australia
Services provided
Digital Moz is a web design company. They were established in 2020, and their services include Web Design and Digital Strategy.
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UndisclosedUndisclosed10 - 49
Services provided
ConnectHRMS, a business intelligence company, is headquartered in Lahore, Pakistan. Established in 2010, the team specializes in BI & big data consulting & SI and ERP consulting and SI.
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$10,000+$100 - $149 / hr50 - 249Maidenhead, England
Services provided
NeosAlpha Technologies is an IT strategy consulting company. In Maidenhead, England and Jaipur, India, their team offers IT strategy consulting and Enterprise App Modernization.
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$5,000+< $25 / hr50 - 249Wilmington, DE
Services provided
Hire Agnito Coders is a web development company. Established in 2014, the company focuses on Web Development and Mobile App Development.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company specializing in custom software, web development, and business intelligence solutions. They are consistently praised for their strong project management, timely delivery, and clear communication, with over 90% of reviews highlighting their professionalism and responsiveness. Clients appreciate Rare Crew's ability to understand specific business needs and provide tailored, high-quality solutions, with 80% noting their excellent value for cost and attention to detail.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a versatile technology company specializing in AI and software development, offering services such as web application creation, UI/UX design, and advanced data integration solutions. Their client feedback is overwhelmingly positive, with 100% of reviewers highlighting Notch's technical expertise, commitment to project success, and seamless integration with client teams. Notch's proactive communication and adaptability are repeatedly commended, creating strong partnerships and consistently exceeding client expectations.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in IT infrastructure improvements, network security, and consulting. The company consistently receives positive feedback, with 100% of reviewers praising their prompt problem-solving and proactive support. Clients highlight their exceptional project management skills and commitment to delivering efficient and dependable IT solutions.
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$1,000+< $25 / hr10 - 49Jacksonville, FL
Services provided
Florida Online Services, an IT strategy consulting company, was launched in 2010. They specializes in IT strategy consulting.
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Undisclosed$25 - $49 / hr50 - 249London, England
Services provided
Synycs Group is a Digital Strategy company located in London, England. The team provides Digital Strategy and Search Engine Optimization.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 41 projectsAccedia is a versatile technology services company offering software development, system integration, and project management solutions. The company is highly praised for its technical expertise, proactive communication, and adaptability, with 100% of reviewers highlighting their strong project management and collaborative approach. Many clients commend Accedia for delivering timely, high-quality solutions that meet diverse business needs effectively.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a specialized IT recruitment agency focusing on staff augmentation and consulting services, particularly in cybersecurity, software development, and technical leadership. Reviews indicate a 100% satisfaction rate, highlighting their professionalism, responsiveness, and ability to deliver high-quality candidates quickly. Impressively, 70% of reviewers appreciated their alignment with company culture and values, underscoring their role as a reliable and strategic partner.
Undisclosed< $25 / hr10 - 49Pune, IndiaServices provided
See all 22 projectsLogiQuad Solutions Private Limited is a multifaceted IT services company specializing in full-stack development, DevOps, and software engineering. Across various reviews, LogiQuad is praised for its technical expertise, project management, and proactive communication, leading to nearly 100% positive feedback. Approximately 90% of reviewers highlight their ability to deliver scalable, efficient solutions while maintaining excellent client relationships and communication.
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UndisclosedUndisclosed50 - 249Cheyenne, WY
Services provided
Custom software development firm Azend Technologies specializes in Custom Software Development and Enterprise App Modernization. They were launched in 2021.
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UndisclosedUndisclosed50 - 249Navi Mumbai, India
Services provided
Researchwire is an Intellectual Property Law company. Established in 2010, the company focuses on Intellectual Property Law and IT strategy consulting.
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Featured
What are Featured Providers?
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 37 projectsDreamix is a versatile IT solutions provider specializing in software development, cloud infrastructure, and data analytics. Reviews highlight their adaptability, effective communication, and high-quality deliverables, with 100% of reviews praising their project management and professionalism. Clients appreciate their cultural fit and ability to exceed expectations, with no areas for improvement noted in any reviews.
$10,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 40 projectsBrights is a versatile software development company, skilled in building dashboards, mobile solutions, and AI-powered applications. Across their reviews, 100% of clients praised their project management and timely delivery. A recurring theme, mentioned in 80% of reviews, is their strong culture fit and commitment to quality, making them a reliable partner for complex technical projects.
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 3 projects99brightminds is a technology company specializing in IT outsourcing and staff augmentation services. The company is consistently praised for its high-quality engineering talent, professionalism, and client-focused approach. Over 90% of reviewers highlight their reliability and seamless communication. Clients commend their ability to provide cost-effective solutions on time and within budget, with no significant areas for improvement noted.
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UndisclosedUndisclosed10 - 49Dubai, United Arab Emirates
Services provided
LOGIPULSE, a small IT strategy consulting company, is based in Dubai, United Arab Emirates. The team provides IT strategy consulting and Air Freight.
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UndisclosedUndisclosed50 - 249Sydney, Australia
Services provided
3Columns is a Cybersecurity company. Their midsize team is headquartered in Sydney, Australia. Their team offers Cybersecurity.
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$1,000+$25 - $49 / hr10 - 49Ahmedabad, India
Services provided
Heritage Cyberworld LLP, a small Cybersecurity company, is based in Ahmedabad, India. Their services include Cybersecurity.
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Undisclosed$50 - $99 / hr2 - 9North Stonington, CT
Services provided
Founded in 2021, Modern Age Marketing LLC is a SEO agency. The company offers Search Engine Optimization and IT strategy consulting.
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$25,000+$200 - $300 / hr10 - 49Midlothian, VA
Services provided
Praxis Solutions is an ERP consulting and SI company. Their team is headquartered in Midlothian, Virginia and offers ERP consulting and SI and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49The Colony, TX
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CRM consulting and SI and ERP consulting and SI company Coalescence Cloud Consulting specializes in CRM consulting and SI and ERP consulting and SI. They were established in 2020.
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UndisclosedUndisclosed2 - 9Middlesbrough, England
Services provided
Sencode Cyber SEcurity, a Cybersecurity company, was established in 2019. The team specializes in Cybersecurity.
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$1,000+< $25 / hr10 - 49Addis Ababa, Ethiopia
Services provided
Founded in 2000, Banan IT is a small ERP consulting and SI company. Their team focuses on ERP consulting and SI and other IT consulting and SI.
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UndisclosedUndisclosed2 - 9Hawthorn, Australia
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Cybersecurity company NovaWorks specializes in Cybersecurity. They were founded in 2021.
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$1,000+$50 - $99 / hr50 - 249
Services provided
Fortune4 Technologies is an IT strategy consulting company. The Navi Mumbai, India-based team focuses on IT strategy consulting.
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UndisclosedUndisclosed50 - 249Mira Bhayandar, India
Services provided
Founded in 1999, Geecon System is a midsize cloud consulting & SI and IT staff augmentation company. Their services include cloud consulting & SI and IT staff augmentation.
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UndisclosedUndisclosed2 - 9
Services provided
Aspia Infotech is a Cybersecurity company. They are headquartered in Gurugram, India and have small team. They offer Cybersecurity.
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$50,000+Undisclosed10 - 49
Services provided
Applicita Limited is a small software development company launched in 2012. Their services include Custom Software Development and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Rotterdam, Netherlands
Services provided
Established in 1996, RealNetwork is a small Rotterdam, Netherlands-based IT strategy consulting company. Their team offers IT strategy consulting.
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$5,000+$50 - $99 / hr10 - 49Paris, France
Services provided
Broadteam is an IT managed services company. Launched in 2015, the team offers IT managed services and other IT consulting and SI.
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UndisclosedUndisclosed50 - 249Khordha, India
Services provided
Stellar Data Entry , a big data analytics company, is located in Khordha, India. Their services include BI & big data consulting & SI and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Mississauga, Canada
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Alphavima is an IT strategy consulting company launched in 2007. Their services include IT strategy consulting.
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UndisclosedUndisclosed2 - 9Latham, NY
Services provided
Hudson River Computing, a small Business Consulting company, is headquartered in Latham, New York. Their services include Business Consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49
Services provided
Iota Consulting BD is an IT strategy consulting and Business Consulting company. They focus on IT strategy consulting and Business Consulting and are headquartered in Dhaka, Bangladesh.
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$1,000+$25 - $49 / hr50 - 249Houston, TX
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IWeb Data Scraping is a big data company. The team is headquartered in Houston, Texas and Houston, Texas, and their services include BI & big data consulting & SI and other IT consulting and SI.
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$1,000+$150 - $199 / hr50 - 249Bengaluru, India
Services provided
Cybersecurity company Secure Info Solution (OPC) Private Limited was founded in 2019. The firm offers Cybersecurity.
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$50,000+$50 - $99 / hr50 - 249Tel Aviv-Yafo, Israel
Services provided
Develeap, a website development company, was launched in 2015. The team offers Web Development and Cybersecurity.
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UndisclosedUndisclosed2 - 9Donegal, Ireland
Services provided
Cybersecurity company Secora Consulting Ltd was established in 2018. Based in Donegal, Ireland, the team specializes in Cybersecurity.
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$5,000+$100 - $149 / hr2 - 9Geldern, Germany
Services provided
Launched in 2019, Pentest Factory GmbH is a Cybersecurity and Application Testing company. The team offers Cybersecurity and Application Testing.
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$5,000+$200 - $300 / hr10 - 49London, England
Services provided
Established in 2021, Kloudwerk is a Cybersecurity company. The small team specializes in Cybersecurity.
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$1,000+Undisclosed10 - 49Lehi, UT
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Webcheck Security, a Cybersecurity company, specializes in Cybersecurity. The company is located in Lehi, Utah.
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$1,000+$50 - $99 / hr10 - 49
Services provided
Creen is a custom software development company founded in 2018. The team provides Custom Software Development and IT strategy consulting and is in Regensburg, Germany.
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$1,000+$200 - $300 / hr50 - 249
Services provided
Mytesta Technology is a Cybersecurity company. They are in Greater Noida, India and have midsize team of experts. Their services include Cybersecurity and Digital Strategy.
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UndisclosedUndisclosed10 - 49
Services provided
Based in New Delhi, India, Secninjaz Technologies LLP is a Cybersecurity company. They offer Cybersecurity.
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UndisclosedUndisclosed10 - 49Noida, India
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Effiya technologies is a Cybersecurity and Business Consulting company. Their team is headquartered in Singapore, Singapore and Noida, India and specializes in Cybersecurity and Business Consulting.
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UndisclosedUndisclosed10 - 49
Services provided
Cybersecurity company Quantum Security Technology Ltd was founded in 2019. The team provides Cybersecurity and Other Application Development and is based in Farnborough, England.
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$5,000+$50 - $99 / hr2 - 9
Services provided
1artifactware is a small software development firm in Randolph, Massachusetts. The team offers Custom Software Development and cloud consulting & SI.
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$5,000+$25 - $49 / hr2 - 9
Services provided
B80WEB is a Product Design company established in 2020. Based in București, Romania, the team provides Product Design and UX/UI Design.
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$5,000+$50 - $99 / hr10 - 49Leesburg, VA
Services provided
Cybersecurity company Intersec, Inc. Was founded in 2013. The agency offers Cybersecurity, and is small.
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UndisclosedUndisclosedFreelancerCiudad de México, Mexico
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Soluciones tecnológicas is a Cybersecurity company. The Ciudad de México, Mexico-based firm was founded in 2020. Their team specializes in Cybersecurity.
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UndisclosedUndisclosed10 - 49Melbourne, Australia
Services provided
Cloud consulting & SI company Mantalus was founded in 2017. Headquartered in Melbourne, Australia and Sydney, Australia, the team provides cloud consulting & SI.
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$100,000+$200 - $300 / hr50 - 249Dallas, TX
Services provided
Sana Sano Consulting, an IT strategy consulting company, was established in 2014. The team focuses on IT strategy consulting and Business Consulting.
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$1,000+$25 - $49 / hr50 - 249
Services provided
WDCS Technology is a cloud consulting & SI company founded in 2014. The company focuses on cloud consulting & SI and IT staff augmentation.
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$1,000+$25 - $49 / hr50 - 249Cagnes-sur-Mer, France
Services provided
Established in 2012, Pear System is a cloud consulting & SI company. The midsize team offers cloud consulting & SI and Web Development.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
38.7/40.019/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
45% IT Consulting55% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.3/40.020/20 Reviews8.3/10 Clients & Experience8.1/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.6/40.019/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
32.7/40.016.6/20 Reviews7.5/10 Clients & Experience8.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr250 - 999Gliwice, Poland
Ability to deliver
39.1/40.019.2/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
33.8/40.016.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
32.1/40.016.2/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.4/40.017.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
32% IT Consulting68% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
34.6/40.017.4/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.9/40.018.2/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
36.9/40.017.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.