IT Managed Services Social Media Marketing Web Development
HTML5 Help desk Other IT managed services Java JavaScript Other programming & scripting languages PHP On site optimization Website Maintenance WordPress SEO
$50,000 to $199,999
Feb. 2023 - Ongoing

4.5

Quality: 5.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 4.5

"I truly recommend you to have them as your digital partner!"

Aug 25, 2025

Travel Agent, WB Travel LTD

Bowen Wayne

Other industries
United Kingdom
11-50 Employees
Online Review

Computer Support Centre has developed a website for a travel agency. The team has also handled IT support and social media management.

Computer Support Centre has improved their website, which has been performing well. Furthermore, the team's work has also contributed to the client's social media reach. The team has provided regular updates. Overall, the team's personal guidance and UX/UI designs have been commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Travel Agent of WB Travel LTD

Describe what your company does in a single sentence.

We are a Travel Agency based in United Kingdom

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computer Support Centre to accomplish?

Website Development
IT Support
Social Media Management

SOLUTION

How did you find Computer Support Centre?

Online Search

Why did you select Computer Support Centre over others?

Close to my geographic location
Pricing fit our budget
Great culture fit

How many teammates from Computer Support Centre were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We contacted teh CSC, from where Naeem get in touch with us. He guided us personally throughout about our complete digital presence and how we will organize it from the very start. We were already working locally and were managing different tours through our local office and local marketing only, but as we all now the world is now moving online, and prefer to search out first about "best travel operators near me" or something like that, "travel places to go in uk" etc. So, our 70-80% customers were their on the internet. So, then we decided to move to it. And with CSC team, there web developers and marketing teams helped us throughout to develop our complete site, list our plans and packages, our complete company details and a lot. Also, the regular posting on social media and other IT support are still with us ongoing. I truly recommend you to have them as your digital partner!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

So yeah, the website is doing great, customers chose and buy their desired package and also some send their queries to fill out. And the social media organic reach is also a plus point in maintaining our market profile updated. So yes, it helped us alot.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yeah, they gave me the timeline of 3 months of building and then bringing the site live and in the mean time, they did it. And also, when one pays on time, it gets its work on time!

What was your primary form of communication with Computer Support Centre?

Virtual Meeting

What did you find most impressive or unique about this company?

Yeah, the personal guidance by their MD, he is very cooperative throughout and still is in-touch with us. We usually talk once in two weeks. Also, their services and their UI/UX, it inspired me very much. I liked it alot.

Are there any areas for improvement or something Computer Support Centre could have done differently?

Yeah, I think they should expand their reach as well as their team, to increase their income sources and numbers.

RATINGS

4.5

Computer Support Centre