Top IT Services Companies & Outsourced IT Support
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List of the Best IT Services Providers
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What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
50% IT Managed Services30% Cybersecurity15% IT Strategy Consulting +1 service5% Compliance ConsultingSee all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
Reviews mention Exceptional results
BetterWorld Technology has consistently delivered exceptional results, as highlighted by clients who noted significant improvements in phone quality and system reliability. One IT Manager praised their accountability and professionalism, stating, "They’re never in denial, they take accountability and ask how to do better." Another client emphasized their seamless transition to remote operations during COVID, describing the experience as "quick and effective." Overall, clients express high satisfaction and respect for BetterWorld Technology's services.-
Phone Service IT Management for Nonprofit Foundation
4.5 Dec 11, 2020Our staff was unanimous that phone quality is much better. What’s more, voice quality is better, the system doesn’t go down constantly, and we actually get messages now. Additionally, the number of tickets for phone-related questions, problems, and issues has decreased immensely.
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Phone & Voiceover Services for Nonprofit Organization
5.0 Dec 9, 2020We were able to quickly and effectively engage with BetterWorld during a very challenging time. The results were seamless.
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Industry Experience
BetterWorld Technology has received positive feedback across various industries, including Nonprofit, Education, Healthcare, Retail, and Consulting. Clients appreciate their responsiveness, communication, and seamless transitions in Managed IT services. Nonprofit organizations highlight effective cybersecurity and support for remote operations. Educational institutions value their cost-effective solutions and project management expertise. Retail clients commend the smooth migration processes. Overall, BetterWorld Technology demonstrates strong capabilities in IT management and support tailored to diverse industry needs.
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Design Consulting Retail Nonprofit Consumer products & services Non-profit Consumer Products Education Healthcare Financial services Software Food & Beverages Construction Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.Was this helpful?
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Chicago, Illinois (4) Washington, District of Columbia (4) Massillon, Ohio (1) Milwaukee, Wisconsin (1) Plano, Texas (1) Marietta, Georgia (1) Lisle, Illinois (1) Palatine, Illinois (1) Winter Park, Florida (1) Frederick, Maryland (1) Los Altos, California (1) Los Angeles, California (1) Millbrae, California (1) Denver, Colorado (1) Pueblo, Colorado (1) Portland, Oregon (1) Tysons, Virginia (1)Was this helpful?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 12 projectsCorporate Technologies is a managed IT services provider that offers comprehensive IT support, infrastructure management, and cybersecurity solutions. Clients consistently praise their responsiveness, professionalism, and ability to meet project deadlines, with approximately 90% of reviews highlighting their effective communication and timely problem resolution. They are recognized for their knowledgeable staff and customized solutions, making them a valuable partner in enhancing operational efficiency.
Reviews mention Communicative
Clients consistently highlight Corporate Technologies' strong communication skills, noting their proactive updates and meticulous handling of technical initiatives. One client emphasized their responsiveness, stating that most support tickets are resolved within the same business day, a significant improvement over previous vendors. Furthermore, the commitment to partnership is evident, with clients appreciating the hands-on approach during problem resolution and ongoing support, ensuring that teams remain informed and engaged throughout projects.-
IT Managed Services for Medical Foundation
4.5 Oct 16, 2025Throughout every engagement, they communicate proactively—providing updates as work progresses, outlining next steps, and ensuring our team is informed and supported from start to finish. They are meticulous when handling complex technical initiatives such as server maintenance, network infrastructure upgrades, and Active Directory management, ensuring each step is planned, tested, and communicated clearly. For day-to-day support and simpler service tickets, they are fast, responsive, and efficient, often resolving issues within the same business day.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Corporate Technologies, noting their pricing fits within budget constraints while delivering high-quality services. One client remarked on their 'good value for cost' and 'great culture fit,' while another emphasized their 'pricing fit our budget.' Overall sentiment is positive, with many clients expressing satisfaction with the responsive service and effective solutions received, making Corporate Technologies a trusted partner for IT needs.Was this helpful?
More responsive than most other service providers
Get in TouchCorporate Technologies is very responsive
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$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
35% Custom Software Development20% AI Development15% Enterprise App Modernization +3 services10% AI Agents10% AI Consulting10% IT Staff AugmentationSee all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding Notch's openness to feedback and flexibility throughout the project. One client highlighted that Notch actively engages in discussions, asking questions to refine project directions, which fosters a productive working relationship. Another client noted their appreciation for the team's willingness to improve and collaborate effectively, despite some minor misunderstandings during the development process. Overall, feedback indicates that Notch values client input and strives to deliver solutions that meet evolving needs.-
Custom Software Dev for Cloud-Based Platform
4.0 Mar 31, 2021The willingness to improve as a team. Openness for feedback and the real work together to find good solutions.
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2 of 2 reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Notch highlight strong client satisfaction, particularly regarding their expertise in AI/ML and project management. Clients praised Notch for exceeding expectations in efficiency gains and delivering high-quality results on time. Specific feedback noted the team's dedication, quick adaptation to client systems, and valuable advice, with one client expressing a desire to hire two team members full-time. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Notch for providing excellent value for money, highlighting their competitive pricing and high-quality service. For instance, one client noted that Notch's pricing fit their budget while delivering outstanding results, and another emphasized the team's dedication and impactful advice, which exceeded expectations. Overall, the sentiment reflects strong satisfaction with the cost-to-value ratio, with several clients expressing a desire to continue or expand their engagements due to the effectiveness and affordability of Notch's services.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Guntur, India
Services provided
20% Mobile App Development10% Application Management & Support10% Business Consulting +8 services10% CRM Consulting and SI10% Custom Software Development10% IT Strategy Consulting10% Web Development5% API Development5% Call Center Services5% E-Commerce Development5% Robotics Process AutomationDeveloptrees Dsr It Solutions Private Limited is a mobile app development company launched in 2020. The team provides Mobile App Development and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Vasai-Virar, India
Services provided
100% CybersecuritySecurze is a Cybersecurity company. The Vasai-Virar, India-based company was established in 2022. Their team specializes in Cybersecurity.
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What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
25% Custom Software Development21% Mobile App Development21% Web Development +3 services11% AI Consulting11% BI & Big Data Consulting & SI11% Enterprise App ModernizationSee all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
Reviews mention Accessible
The sentiment regarding accessibility for Sigma Software Group is overwhelmingly positive. Clients appreciate their consistent availability and responsiveness throughout projects. One client noted, 'they were always available,' highlighting Sigma's commitment to communication. Another remarked on their ability to explain complex concepts, stating that they have adapted their communication style to meet their client's needs. Overall, clients feel that Sigma Software Group is approachable and dedicated to ensuring a smooth collaboration.-
Mobile App Development for Education Technology Company
4.5 Mar 25, 2024Sigma Software Group delivered on time. They respected deadlines and were always available. However, we consistently exceeded the budget because we were doing retainer work.
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Mobile App Develoment for Automotive Company
5.0 Jun 17, 2022Moreover, we’re able to plan for it; the only time they went over budget was when we changed the parameters during the process. All in all, Sigma Software Group does all the project management for us. We just have a daily meeting via Teams. Also, we can email anything we need, and they handle everything else.
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0 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Sigma Software Group highlight a positive overall sentiment, with clients praising their efficiency, creativity, and collaborative spirit. One CMO noted significant improvements in website engagement, traffic, and lead quality following a redesign. Timely delivery and responsive communication were also commended. However, some clients suggested a need for more proactive guidance on best practices, indicating a desire for a more consultative approach in addition to execution.Was this helpful?
Industry Experience
Sigma Software Group has demonstrated significant expertise across various industries, including Advertising & Marketing, Aviation, Food & Beverage, Financial Services, Education, and more. Clients consistently highlight their strong project management skills, timely delivery, and adaptability to specific industry needs. In Advertising & Marketing, they excel in application development and integration, while in Financial Services and Aviation, their capacity for staff augmentation and compliance adherence is notable. Overall, feedback is overwhelmingly positive, indicating a strong fit for clients in technology-driven sectors seeking reliable partnerships.
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Other Industry Food & Beverage Information technology Financial services Education Logistics & Supply Chain Construction Arts, entertainment & music Software Sports IT Services Manufacturing Automotive Retail Real estate Design Healthcare Gambling Advertising & marketingWas this helpful?
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$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
70% Custom Software Development20% BI & Big Data Consulting & SI10% Mobile App DevelopmentSee all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
Industry Experience
Rare Crew has demonstrated strong expertise across various industries, including Sports, Healthcare, Education, and Media. Clients in the Sports industry praised their understanding of operational needs, resulting in efficient POS systems. In Healthcare, their custom applications enhanced tracking and data visualization for children's speech services. The Education sector noted their effective HR software for talent management, while Media clients appreciated their robust CRM solutions. Overall sentiment reflects satisfaction in their responsiveness, project management, and ability to deliver tailored solutions.
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Other Industry Sports Nonprofit IT Services Arts, entertainment & music MediaWas this helpful?
More responsive than most other service providers
Get in TouchRare Crew is very responsive
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UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
20% Cloud Consulting & SI20% Cybersecurity20% IT Managed Services +2 services20% IT Strategy Consulting20% Unified Communications Consulting & SISee all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
Reviews mention Proactive
Clients commend Datalink Networks Inc. for their proactive approach, particularly in sharing insights on emerging technologies and providing hands-on support during critical situations. One client emphasized their rapid response and consistent delivery, noting that Datalink's proactive support has been instrumental in enhancing business operations and IT infrastructure. Overall, the sentiment is overwhelmingly positive, highlighting their dependability and commitment to exceptional service.-
Managed IT Services for Seafood Company
5.0 Aug 20, 2025Overall, they were a dependable partner, and I appreciated their proactive approach and attention to detail. Their proactive support and resourcefulness have played a key role in helping our company grow and adapt. They’ve consistently gone above and beyond, and most importantly, they’ve been dependable during the moments we’ve needed them most.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Datalink Networks Inc. reflect a strong overall sentiment, highlighting their exceptional problem-solving abilities and commitment to client satisfaction. Clients praised their prompt support in implementing Barracuda services, noting, 'They made us feel like the #1 client' and commended their 'headspinningly fast, competent service.' Additionally, their proactive approach to overcoming challenges was frequently mentioned, with one client stating, 'They quickly found solutions to every unexpected difficulty.' Overall, clients expressed high satisfaction with the outcomes and communication.Was this helpful?
Industry Experience
Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Surat, India
Services provided
25% Custom Software Development20% CRM Consulting and SI20% ERP Consulting and SI +4 services10% E-Commerce Development10% Web Design10% Web Development5% AI DevelopmentHostaic Infotech Pvt. Ltd. Is a software development company. They are headquartered in Surat, India and have small team. They offer Custom Software Development and CRM consulting and SI.
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$5,000+$300+ / hr10 - 49Zirakpur, India
Services provided
100% CybersecurityDominfosec Solutions LLP is a Cybersecurity company. Located in Zirakpur, India, the firm was founded in 2022. Their team offers Cybersecurity.
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$1,000+$150 - $199 / hr2 - 9
Services provided
100% CybersecurityCybersecurity company Yastis is located in Las Vegas, Nevada. The team provides Cybersecurity.
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UndisclosedUndisclosed10 - 49
Services provided
50% IT Managed Services50% Unified Communications Consulting & SIUnified communications consulting & SI and IT managed services company Ringmagix focuses on unified communications consulting & SI and IT managed services. They are headquartered in London, England.
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$5,000+$25 - $49 / hr2 - 9
Services provided
50% Digital Engineering30% Cloud Consulting & SI10% API Development +1 service10% DevOps Managed ServicesDataglint Technology Pvt ltd is a small Digital Engineering company launched in 2023. Their services include Digital Engineering and cloud consulting & SI.
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What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
20% IT Managed Services15% Application Management & Support15% Call Center Services +4 services15% Custom Software Development15% Customer Service Outsourcing10% Enterprise App Modernization10% Finance & Accounting Outsourcing (FAO)See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
Industry Experience
FlairsTech has demonstrated expertise across various sectors, including Consumer Products & Services, Hospitality & Leisure, Media, and Financial Services. Clients praise their ability to enhance customer support, improve operational efficiency, and deliver quality resources. Overall sentiment is positive, highlighting strengths in communication, adaptability, and project management. Particularly, the company excels in supporting customer service and technical operations, making them a suitable partner for organizations seeking improvements in these areas.
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Consumer products & services Hospitality & leisure Media Software Financial services ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note FlairsTech's competitive pricing and strong value for money, with comments highlighting that their pricing fits budgets and offers good value. One client mentioned, "Pricing fit our budget and good value for cost," while another stated, "Their pricing model was unique and fit well with how we needed to budget for customer support." Overall, the sentiment is positive, with clients appreciating the cost-effectiveness without compromising quality.Was this helpful?
More responsive than most other service providers
Get in TouchFlairsTech is very responsive
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$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
25% Custom Software Development20% IT Staff Augmentation15% Web Development +4 services10% AI Development10% IT Managed Services10% IT Strategy Consulting10% Mobile App DevelopmentSee all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
Reviews mention Great project management
Clients consistently praised Dreamix for their exceptional project management skills. One CFO noted the team's responsiveness and regular communication through weekly meetings, highlighting their ability to deliver on time. A CEO remarked on the seamless coordination among various team members, stating that they 'never dropped the ball.' Overall, the sentiment surrounding Dreamix's project management is overwhelmingly positive, with clients appreciating their professionalism and commitment to meeting project goals.-
Custom Software Development for Digital Health Platform
5.0 Aug 21, 2023Project management was most impressive. Coordination between the engineering, content developers, UI/UX designers, Dev Ops, security specialist was seamless and professional. They never dropped the ball. They are managing our project professionally and on time.
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UX/UI Design, DevOps & AI Dev for Procurement Software Co
5.0 May 2, 2025The project management is very well organized, people are experts and they are structuring the daily work very well, also the training on the new frameworks implemented is clear and well organized. The team is delivering the items on time, even sooner than the deadline. The explanations are clear, the comments are professional and easy to be understood by Synertrade team.
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RFQ Management System Dev for Wholesale Distributor
5.0 Nov 6, 2025The team was responsive throughout the duration of the project. We held weekly meetings to discuss progress, resolve issues, and provide input into the development process. The combination between high-quality development, great project management and communication skills.
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5 of 5 reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews for Dreamix reflect a consistently positive sentiment, highlighting their high-quality work, effective communication, and strong project management. Clients noted successful outcomes, such as doubling RFQ processing and deploying secure infrastructure. Specific feedback praised their cultural fit and technical expertise, with one client stating, 'the consistent elite standard of every expert they have brought to the collaboration is impressive.' Overall, clients expressed satisfaction with Dreamix's value for cost and responsiveness, with no significant areas for improvement cited.Was this helpful?
More responsive than most other service providers
Get in TouchDreamix is responsive
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$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
40% IT Staff Augmentation40% Recruiting10% Cybersecurity +1 service10% HR ConsultingSee all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Winged IT has been overwhelmingly positive. The Analytics Director of a financial services firm noted their exceptional responsiveness, professionalism, and the delivery of over 250 highly qualified candidates, which significantly contributed to building their Polish Tech Hub. Clients appreciated Winged IT's alignment with their values, timely candidate delivery, and adaptability to feedback, establishing them as a reliable partner in recruitment without identifying areas for improvement.Was this helpful?
Industry Experience
Winged IT has demonstrated expertise across various industries, including IT Services, Information Technology, Advertising & Marketing, and Financial Services. Clients praised their responsiveness, professionalism, and ability to deliver high-quality candidates tailored to specific project needs. Overall, the sentiment is highly positive, particularly regarding their strength in cybersecurity and staff augmentation. Potential clients in these sectors can expect reliable partnership, swift delivery, and a solid understanding of technical requirements.
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Information technology Advertising & marketing Software IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Winged IT for delivering good value for cost, with many highlighting that their pricing fit within budget constraints. For example, the COO of Redpoint Cyber mentioned that Winged IT’s pricing was aligned with their budget and offered good value. Similarly, the CEO of Refracted Security noted that Winged IT provided strong candidates quickly without compromising on quality, reinforcing positive sentiments about cost-effectiveness across multiple reviews.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
20% Custom Software Development20% IT Strategy Consulting20% Mobile App Development +2 services20% UX/UI Design20% Web DevelopmentIDsoft is an user experience design company. Their team is in Kyiv, Ukraine and offers UX/UI Design and IT strategy consulting.
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$25,000+$25 - $49 / hr2 - 9Itapevi, Brazil
Services provided
50% Custom Software Development50% CybersecuritySoftware Secure is a Cybersecurity and software development firm. The small Itapevi, Brazil-based team provides Cybersecurity and Custom Software Development. The company was established in 2023.
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$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
80% IT Managed Services10% Cybersecurity10% IT Strategy ConsultingSee all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for FluidOne - Chorley highlights their effective project management and communication skills. Clients commend their organized approach, timely delivery, and flexibility in adapting to project changes. Notably, one Managing Director praised their 'can-do attitude' and ability to involve specialists as needed. Overall sentiment is positive, with no reported areas for improvement, indicating strong client satisfaction and confidence in their capabilities.Was this helpful?
Industry Experience
FluidOne - Chorley demonstrates strong expertise in the Financial Services and Manufacturing industries. Feedback highlights their rapid response capabilities and ability to restore IT infrastructure effectively, ensuring business continuity. Clients in Financial Services commend their transparency and strategic IT planning, while those in Manufacturing appreciate their proactive management and communication. Overall, they are well-suited for businesses needing reliable IT support in both sectors, with a focus on enhancement and system reliability.
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Manufacturing Financial services IT Services Engineering Real estate Legal ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive FluidOne - Chorley and Orca as providing good value for money. One client noted, 'the costs were reasonable' given the rapid response and effective solutions delivered. Another remarked on Orca's ability to stay within budget while maintaining high service quality. The overall sentiment indicates satisfaction with the pricing structure, with multiple clients affirming the companies' transparency and responsiveness, further enhancing their perceived value.Was this helpful?
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$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
30% Mobile App Development10% AI Development10% Blockchain +5 services10% Cloud Consulting & SI10% Custom Software Development10% Cybersecurity10% IT Staff Augmentation10% Web DevelopmentSee all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
Reviews mention Honest
Clients express a strong sentiment of honesty regarding Innowise's communication and project management. One client noted the team's integrity, stating they 'tell it like it is,' while another emphasized their ability to keep the project within budget and provide professional advice. This transparency fosters trust, even in remote interactions. Overall, the feedback highlights Innowise as a responsible partner, capable of delivering quality work while maintaining open and honest communication throughout the project lifecycle.-
IT Consulting & Software Dev for Insurance Company
4.5 Feb 7, 2023They also have the integrity to tell it like it is so we can understand exactly what the issues are; they’ve been very straightforward and honest with us.
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Blockchain & Custom Software Dev for Art Management System
5.0 Dec 5, 2024Responsible and knowledgeable. It's not easy to find a team that has concrete blockchain experience. They are honest and keep my budget within the range. I can trust the team even if we communicated online only.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Innowise has received positive feedback for their effective project management and cost efficiency. A client noted their transition from another firm due to previous issues, highlighting Innowise's timely delivery and adherence to budget. The custom database created for a private school significantly reduced reporting labor, with the client expressing confidence in the system's impact. Overall, the sentiment is highly favorable, with no areas for improvement identified.Was this helpful?
Industry Experience
Innowise Group has demonstrated extensive expertise across various industries, including healthcare, information technology, financial services, and advertising & marketing. Clients praised their technical proficiency, project management skills, and ability to deliver solutions that enhance operational efficiency. Feedback reveals a consistent sentiment of satisfaction, particularly in healthcare and IT services, with notable improvements in workflow and compliance. Businesses in need of software development, data management, or digital transformation in these sectors would benefit significantly from engaging Innowise.
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Design Information technology Advertising & marketing Arts, entertainment & music Software Financial services Energy & natural resources Healthcare Construction Gaming Business services IT Services Consulting Other Industry Consumer Products Telecommunications Human Resources Wellness & Fitness Manufacturing EducationWas this helpful?
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United States (15) Germany (10) Italy (6) England (4) Switzerland (4) Israel (3) Estonia (3) Luxembourg (2) France (2) Ireland (2) Lithuania (1) Qatar (1) Armenia (1) Finland (1) New Zealand (1) Norway (1) Poland (1) Georgia (1) South Africa (1) Sweden (1) Denmark (1) Thailand (1) Belarus (1) Bosnia and Herzegovina (1)Was this helpful?
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Undisclosed$25 - $49 / hr2 - 9
Services provided
35% Cloud Consulting & SI35% DevOps Managed Services30% Custom Software DevelopmentClouds Gambit is a cloud consulting & SI company. In Sarajevo, Bosnia and Herzegovina and Skopje, North Macedonia, their team provides cloud consulting & SI and DevOps Managed Services.
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Undisclosed< $25 / hr10 - 49Chennai, India
Services provided
100% IT Strategy ConsultingEstablished in 2023, Eiam technology is a small IT strategy consulting company headquartered in Chennai, India. Their team focuses on IT strategy consulting.
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$250,000+$50 - $99 / hr50 - 249
Services provided
25% IT Strategy Consulting25% Web Development20% Business Consulting +2 services20% HR Consulting10% Web DesignIT strategy consulting company CK TECH MEDIA PVT LTD was established in 2021. The team provides IT strategy consulting and Web Development and is in Kolhapur, India.
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$5,000+$50 - $99 / hr2 - 9Montevideo, Uruguay
Services provided
35% CRM Consulting and SI35% ERP Consulting and SI30% Custom Software DevelopmentLaunched in 2022, Unicorp Systems is a small Montevideo, Uruguay-based CRM consulting and SI company. Their services include CRM consulting and SI and ERP consulting and SI.
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$50,000+$50 - $99 / hr10 - 49Guadalajara, Mexico
Services provided
50% Cybersecurity50% IT Staff AugmentationAugmentify is a Cybersecurity and IT staff augmentation company established in 2023. Their team provides Cybersecurity and IT staff augmentation.
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$5,000+$50 - $99 / hr2 - 9Augsburg, Germany
Services provided
50% IT Strategy Consulting25% Custom Software Development25% Other Application DevelopmentITR Innovations is an IT strategy consulting company launched in 2023. The team provides IT strategy consulting and Custom Software Development and is based in Augsburg, Germany.
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$10,000+$50 - $99 / hr50 - 249Rishon LeTsiyon, Israel
Services provided
15% CRM Consulting and SI15% ERP Consulting and SI15% IT Staff Augmentation +5 services15% UX/UI Design10% AI Development10% Custom Software Development10% Low/No Code Development10% Web DevelopmentWolfCode, a midsize UX agency, is located in Rishon LeTsiyon, Israel. Their services include UX/UI Design and CRM consulting and SI.
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$25,000+$100 - $149 / hr2 - 9Johnson City, TN
Services provided
50% Web Development30% IT Strategy Consulting20% AI DevelopmentLean Engineering is a website development firm. Their small team of employees is based in Johnson City, Tennessee. Their team offers Web Development and IT strategy consulting.
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$5,000+$50 - $99 / hr10 - 49București, Romania
Services provided
40% Custom Software Development25% IT Staff Augmentation25% IT Strategy Consulting +1 service10% Low/No Code DevelopmentEstablished in 2016, Datasap AI is a software development company. Based in București, Romania, the team focuses on Custom Software Development and IT strategy consulting.
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Undisclosed$50 - $99 / hr2 - 9Heythuysen, Netherlands
Services provided
45% Custom Software Development30% IT Strategy Consulting15% Enterprise App Modernization +1 service10% Web DesignSoftware development company CubeWorks BV is in Heythuysen, Netherlands and Hyderabad, India. The team specializes in Custom Software Development and IT strategy consulting.
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$1,000+$25 - $49 / hr50 - 249Lee's Summit, MO
Services provided
20% Digital Strategy20% IT Strategy Consulting20% Mobile App Development +3 services20% Web Development10% Graphic Design10% LogoAppswaves | Top App Development Company is a Digital Strategy company. They focus on Digital Strategy and IT strategy consulting and are based in Lee's Summit, Missouri and Lee's Summit, Missouri.
Read more -
$1,000+$50 - $99 / hr2 - 9
Services provided
100% CybersecurityHacker Studio, a Cybersecurity company, is headquartered in Katowice, Poland. Their services include Cybersecurity.
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$1,000+$50 - $99 / hr50 - 249
Services provided
20% Mobile App Development15% E-Commerce Development10% CRM Consulting and SI +7 services10% ERP Consulting and SI10% Social Media Marketing10% Video Production10% Web Development5% Logo5% Search Engine Optimization5% Web DesignFameitech LLC, an application development company, was established in 2018. The midsize team provides Mobile App Development and E-Commerce Development.
Read more -
$5,000+$50 - $99 / hr2 - 9
Services provided
100% CybersecurityArrisun is a New York, New York-based Cybersecurity company. Their services include Cybersecurity.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
100% CybersecurityHAXSPLOIT SECURITY SERVICES PRIVATE LIMITED is a Cybersecurity company launched in 2023. The company focuses on Cybersecurity.
Read more -
$5,000+$50 - $99 / hr50 - 249
Services provided
50% E-Commerce Development20% IT Strategy Consulting20% Web Development +1 service10% Other Application DevelopmentHyperce Technologies Pvt. Ltd., an e-commerce development company, is headquartered in Wilmington, Delaware. They provide E-Commerce Development and IT strategy consulting.
Read more -
$5,000+$300+ / hr2 - 9
Services provided
100% CybersecurityUniversesecurity.org, a Cybersecurity company, was launched in 2023. The company offers Cybersecurity, and is small.
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$1,000+$150 - $199 / hr2 - 9Paris, France
Services provided
25% BI & Big Data Consulting & SI25% CRM Consulting and SI25% Market Research +1 service25% Marketing StrategyNorth& Digital Consulting, a Market Research company, is headquartered in Paris, France and Gurugram, India. They focus on Market Research and Marketing Strategy.
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UndisclosedUndisclosed10 - 49دبي, United Arab Emirates
Services provided
35% Accounting35% HR Consulting30% IT Strategy ConsultingEstablished in 2013, Gulf Bridge is a small Accounting company headquartered in دبي, United Arab Emirates. Their team specializes in Accounting and HR Consulting.
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UndisclosedUndisclosed10 - 49Delhi, India
Services provided
25% Accounting25% Business Consulting25% Corporate Law +1 service25% CybersecurityDinesh Aarjav and Associates Chartered Accountants is a Cybersecurity company headquartered in Delhi, India and New Delhi, India. Their services include Cybersecurity and Business Consulting.
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$1,000+$25 - $49 / hr2 - 9
Services provided
60% Custom Software Development30% IT Strategy Consulting10% Low/No Code DevelopmentImpactful Apps is a Dnipro, Ukraine-based custom software development company. Established in 2023, the team offers Custom Software Development and IT strategy consulting.
Read more -
$1,000+Undisclosed2 - 9Singapore
Services provided
100% CybersecuritySecurinc Pte Ltd is a Cybersecurity company. Their small team is located in Singapore and offers Cybersecurity. The firm was launched in 2022.
Read more -
UndisclosedUndisclosed10 - 49Paphos, Cyprus
Services provided
35% Custom Software Development35% IT Strategy Consulting30% RecruitingHeadquartered in Berlin, Germany and Paphos, Cyprus, Technocrati is an IT strategy consulting company. They provide IT strategy consulting and Custom Software Development.
Read more -
$1,000+$50 - $99 / hr10 - 49Knoxville, TN
Services provided
50% Cybersecurity30% Custom Software Development10% IoT Development +2 services5% Digital Engineering5% Manufacturing ConsultingTSSI is a Cybersecurity company. Launched in 2021, the company is located in Knoxville, Tennessee. Their services include Cybersecurity and Custom Software Development.
Read more -
$5,000+$50 - $99 / hr10 - 49Little Rock, AR
Services provided
100% CybersecurityAnkh Cybernetic is a Cybersecurity company. The small Little Rock, Arkansas-based team specializes in Cybersecurity. The agency was established in 2018.
Read more -
$50,000+$200 - $300 / hr2 - 9Parkland, FL
Services provided
100% Cloud Consulting & SIPure Outcomes, a cloud consulting & SI company, provide cloud consulting & SI. They were founded in 2023.
Read more -
$1,000+$25 - $49 / hr10 - 49
Services provided
25% Cloud Consulting & SI25% E-Commerce Development25% Mobile App Development +1 service25% Web DevelopmentEstablished in 2020, DevArtistry is a small cloud consulting & SI company. Their services include cloud consulting & SI and Web Development.
Read more -
$5,000+$150 - $199 / hr50 - 249
Services provided
50% Cloud Consulting & SI50% Customer Service OutsourcingVoxtron Middle East LLC is a midsize cloud consulting & SI and Customer Service Outsourcing company launched in 2023. Their services include cloud consulting & SI and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Mississauga, Canada
Services provided
20% AI Development20% AR/VR Development20% Cloud Consulting & SI +2 services20% Custom Software Development20% Robotics Process AutomationMidsize cloud consulting & SI company Appfabs Incorporation, is based in Mississauga, Canada. The team focuses on cloud consulting & SI and Custom Software Development.
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$1,000+$100 - $149 / hr10 - 49
Services provided
85% IT Managed Services15% Other IT Consulting and SICovered Connections is an IT managed services company. The Sacramento, California-based company offers IT managed services and other IT consulting and SI.
Read more -
$5,000+$25 - $49 / hr2 - 9
Services provided
45% Custom Software Development35% IT Strategy Consulting10% API Development +1 service10% Web DevelopmentHeadquartered in Buenos Aires, Argentina, Soul Ocean is a software development company. Their services include Custom Software Development and IT strategy consulting.
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$5,000+$150 - $199 / hr50 - 249Pune, India
Services provided
15% Custom Software Development10% Application Testing10% Cloud Consulting & SI +10 services10% E-Commerce Development10% IT Strategy Consulting10% Mobile App Development5% API Development5% Application Management & Support5% Enterprise App Modernization5% IoT Development5% Microservices Architecture Services5% Other Application Development5% Web DevelopmentCoditude is a Pune, India-based software development company. They provide Custom Software Development and IT strategy consulting and were established in 2011.
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$1,000+Undisclosed2 - 9
Services provided
100% IT Strategy ConsultingEstablished in 2023, Strategy Area is a small IT strategy consulting company. Their team focuses on IT strategy consulting.
Read more -
$50,000+$50 - $99 / hr10 - 49Moskva, Russia
Services provided
50% Custom Software Development50% IT Strategy ConsultingLaunched in 2019, Berion is an IT strategy consulting and custom software development company. The agency offers IT strategy consulting and Custom Software Development.
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$1,000+$25 - $49 / hr50 - 249
Services provided
45% Data Annotation Services35% BI & Big Data Consulting & SI15% Other IT Consulting and SI +1 service5% AI ConsultingTremoo AI, a Data Annotation Services company, was established in 2015. The team provides Data Annotation Services and BI & big data consulting & SI.
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$5,000+$100 - $149 / hrFreelancerGuildford, England
Services provided
75% Cloud Consulting & SI10% DevOps Managed Services10% Microservices Architecture Services +1 service5% AI ConsultingCarbonLogiQ, a cloud consulting & SI company, was established in 2023. The team focuses on cloud consulting & SI and DevOps Managed Services.
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$1,000+$25 - $49 / hr50 - 249
Services provided
25% IT Managed Services25% IT Staff Augmentation20% UX/UI Design +2 services20% Web Design10% IT Strategy ConsultingSpryBit Agency is an IT managed services company based in Ahmedabad, India. The team focuses on IT managed services and IT staff augmentation.
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$1,000+$50 - $99 / hr2 - 9
Services provided
40% Custom Software Development37% IT Strategy Consulting10% Application Management & Support +4 services10% Enterprise App Modernization1% API Development1% Microservices Architecture Services1% Web DevelopmentSDR Microsystems Services is a software development company located in Voluntari, Romania. They focus on Custom Software Development and IT strategy consulting.
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$10,000+$25 - $49 / hr2 - 9Skopje, North Macedonia
Services provided
90% IT Strategy Consulting10% Web DesignS4P Group is an IT strategy consulting company. They were founded in 2021 and offer IT strategy consulting.
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$1,000+< $25 / hr10 - 49Sahibzada Ajit Singh Nagar, India
Services provided
35% Business Consulting35% IT Strategy Consulting30% Corporate Training & CoachingMotviz is an IT strategy consulting company. They were founded in 2011 and offer IT strategy consulting and Business Consulting.
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$5,000+Undisclosed2 - 9Montréal, Canada
Services provided
50% Cloud Consulting & SI25% DevOps Managed Services25% Microservices Architecture ServicesKorvaed, a cloud consulting & SI company, was launched in 2018. They provides cloud consulting & SI and DevOps Managed Services.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
32.3/40.017.2/20 Reviews7.5/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
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Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.
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