Peeklogic, LLC - Salesforce Development Company, founded in 2015 with the head office in Austin, TX, and development teams in Europe.
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🎓 Peeklogic Services: 🎓
✅ Salesforce Implementation & Development ✅ Salesforce Consulting ✅ AppExchange App Development ✅ ETL & Custom Integration ✅ Salesforce Health Check ✅ Salesforce QA ✅ Data Migration ✅ Agenforce and AI Automation ✅ Salesforce Staff Augmentation ✅ Salesforce Support & Maintenance
Why Clients Choose Us?
340+ projects completed across multiple industries and business models
251 Salesforce certifications across our global team
Compliance with HIPAA, ISO, and GDPR standards
Certified specialists in MuleSoft, Workato, and custom integration frameworks with years of hands-on experience
Enterprise-grade integrations designed to maximize ROI while maintaining cost efficiency
5 AppExchange products successfully launched and maintained
235+ custom integrations delivered across complex enterprise environments
CREST Salesforce Partner status, demonstrating our technical excellence and commitment to Salesforce innovation
We are a CREST Salesforce Partner specializing in Salesforce consulting, implementation, and custom development for organizations that want to maximize the value of their CRM ecosystem. Our certified experts help businesses streamline operations, integrate complex systems, and build scalable Salesforce solutions.
We count the following as some of our many specialties:
Peeklogic, LLC offers competitive pricing and strong value for cost, with many clients noting their budget-friendly rates. Specific project costs range from $4,000 to $250,000, reflecting diverse client sizes and project scopes.
Peeklogic, LLC demonstrates notable expertise in Salesforce development, as evidenced by successful projects involving integrations, custom objects, and process optimizations for various industries, including healthcare, finance, and technology. Their work enhances client efficiency and improves data accessibility.
Responsive and Communicative Team
Clients frequently commend Peeklogic, LLC for their responsiveness and effective communication. They maintain regular updates, adapt to client needs swiftly, and provide timely solutions. This proactive communication fosters strong client relationships and project success.
Cultural and Budget Fit
Peeklogic, LLC is frequently chosen for their cultural fit, budget-friendly pricing, and good value for cost. This makes them an attractive partner for diverse businesses seeking affordable and effective Salesforce solutions.
Successful Data Migrations
Peeklogic, LLC has successfully executed data migrations for various clients, ensuring data accuracy and integrity. Their efforts streamline client operations and improve data management processes.
Client-Centric Approach
Clients value Peeklogic, LLC's client-centric approach, noting their dedication to understanding business needs and providing tailored solutions. Their willingness to go above and beyond ensures client satisfaction and project success.
Areas for Improvement: Upfront Scoping
Some clients have noted room for improvement in initial project scoping and communication around workstyle and requirements. Addressing these areas could enhance project alignment and reduce the need for rework.
“Peeklogic, LLC has skilled programmers, and all team members have done a great job.”
Jun 24, 2024
Co-Founder & COO, SaaS Platform
Anonymous
Verified
Other industries
Manitoba, Canada
1-10 Employees
Phone Interview
Verified
A SaaS company has hired Peeklogic, LLC, to develop their customized platform from the ground up. The team has built the portal using Salesforce to help clients improve efficiency and increase revenue.
The client has been satisfied with Peeklogic, LLC’s quality work and performance. The team manages the project seamlessly and provides regular updates and reports. They communicate well through Slack, Google Meet, and email. Moreover, they stand out for their efficiency and organization.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the co-founder and COO of a SaaS platform for independent schools.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Peeklogic, LLC?
We needed to develop a totally customized software based on our strategy. We aimed to help the admissions team enroll students more efficiently and increase the number of applications from current inquiries.
SOLUTION
What was the scope of their involvement?
Peeklogic, LLC, has developed everything from scratch. My two co-founders and I initially had ideas about what we wanted to see. We first met with Peeklogic, LLC’s CEO to walk them through what we were looking for. He let us know about their team and how they operated. Then, they sent us the scope of work to review and see how many hours the project would be quoted on. We accepted and approved that.
Afterward, we had our kickoff meeting. We had a mock-up design of what it should look like, but the functionality and process were based on the three co-founders and the designer. From there, Peeklogic, LLC has built the app using Salesforce.
The portal allows users to log in and provide us with their information. From there, the automated communication goes out through SMS and email. Additionally, dashboards are available for reporting, so everything is customized for the end user.
What is the team composition?
We’ve worked with 5–8 teammates, including a project manager and a mix of developers.
How did you come to work with Peeklogic, LLC?
I’m not entirely sure how we found them. It could’ve been through LinkedIn, searching for Salesforce developers on Google, or through Upwork, and then we spoke with them directly.
How much have you invested with them?
We’ve spent around $50,000.
What is the status of this engagement?
We began working with them in November 2023, and our partnership is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We measure success by the program's functionality. We’ve been testing it and running QA, so we're satisfied as long as it passes our QA tests.
How did Peeklogic, LLC perform from a project management standpoint?
Project management is excellent. Peeklogic, LLC sends us weekly reports, and we’ve met with them every week throughout our engagement. Moreover, they’re easy to reach.
We communicate through Slack, Google Meet, and email. They also used Trello at one point.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
Olha (IT Project Manager) is fantastic. Sergii (CEO, Founder & Salesforce Architect) leads the organization and is easy to deal with. On the programming side, Martha (Head of the Recruitment Department), Roman, and Khrystyna (Salesforce Developers) are all fantastic, and we continue to work with them.
What did you find most impressive about them?
They’re highly efficient and well-organized. Moreover, Peeklogic, LLC has skilled programmers, and all team members have done a great job.
Are there any areas they could improve?
No, they’re great. When you work with a new partner, there are some ebbs and flows that you must understand first. Once we understood each other, everything was fantastic.
Do you have any advice for potential customers?
Be organized and know what you want to do so they can execute it.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Financial Services Company
Custom Software Development
Confidential
May - June 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are willing to address any concerns or questions we have."
Jun 21, 2024
Salesforce Administration, Financial Services Company
Anonymous
Verified
Financial services
San Carlos, California
201-500 Employees
Online Review
Verified
A financial services company hired Peeklogic, LLC to integrate Salesforce and Jira. The team created a UI for creating, finding, associating, and viewing data.
Thanks to Peeklogic, LLC's efforts, the client's customer experience has improved, and their time to resolve customer tickets has been reduced. The team has been responsive and prompt throughout the workflow. Their willingness to address concerns and questions has stood out in the partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Salesforce Administration of a financial services company
Describe what your company does in a single sentence.
Financial Services Technology company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish?
Integration Salesforce and Jira
SOLUTION
How did you find Peeklogic, LLC?
Online Search
Why did you select Peeklogic, LLC over others?
High ratings
Pricing fit our budget
Good value for cost
Software met all our requirements
How many teammates from Peeklogic, LLC were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We utilized the Peeklogic Connector for Salesforce. The functionality of the tool met all our needs that other tools do not. It has a simple to use interface for set up, flexibility to prepopulate and default values when creating jira issues, provides for individual user authentication into Jira if needed (or a single named integration user) and provides a great user interface for creating, finding/associating, and viewing Jira information. The reporting capabilities are also better than other connectors as the Jira data is copied into custom objects in Salesforce, giving the ability to report on Jira issues just like any other salesforce data.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Not complete with the project yet, but the expecation is:
Less time spent on interaction between teams who work in Salesforce and teams who work in Jira (less hunting for a jira ticket to check on the status) This should lead to better customer experience and a reduction in time to resolution of customer tickets
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We opted to implement ourselves due to it being SO simple to manage. We have an open channel for any questions we can't resolve on our own and the team is very responsive to get back to us with answers. If we wanted to, we could have had Peeklogic do all the setup and implementation, but we wanted to dive into it ourselves and be able to support it post go live on our own.
What was your primary form of communication with Peeklogic, LLC?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They are willing to address any concerns or questions we have, even the potential of making enhancements to the tool as we grow and business needs change.
Are there any areas for improvement or something Peeklogic, LLC could have done differently?
None that have come up so far
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
MVP Development for SaaS Event Management Platform
Custom Software Development
Confidential
Nov. 2023 - Ongoing
4.5
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"You can tell — based on every single interaction with them — that customer service is a priority."
May 27, 2024
Co-Founder & CRO, Aryval Ltd.
Wesley Dyck
Verified
Other industries
Winnipeg, Manitoba
1-10 Employees
Online Review
Verified
Peeklogic, LLC has developed the MVP of a SaaS event management platform using Salesforce. Requirements have included bespoke designs for every element to avoid the platform resembling a Salesforce product.
Peeklogic, LLC has successfully delivered the 1.0 version of the client's product, exceeding the functionality an actual 1.0 product would have. Thanks to it, there are customers already using the platform. The team has demonstrated Salesforce knowledge, met timelines, and overcommunicated.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-founder & CRO of Aryval Ltd.
Describe what your company does in a single sentence.
Aryval is a SaaS event management platform for private and independent K-12 schools that automates communication, enhances check-in processes, and organizes families for improved ROI tracking.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish?
Build a functioning MVP for our product
SOLUTION
How did you find Peeklogic, LLC?
Online Search
Why did you select Peeklogic, LLC over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from Peeklogic, LLC were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We set out to build our custom software on Salesforce.
Peeklogic came on very early to the project when most of what we had was early wireframes. They were able to understand what we were looking for and built a scope of work.
One of the key challenges we brought to the table was that we didn't want Aryval to look like a Salesforce system, and every element needed to be customly designed.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The current version of Aryval is technically version 1.0, but in reality it is much more developed than that. With it, we have live customers and have already run successful events. The Peeklogic team was able to bend Saleforce to their will as there is nothing about Aryval that looks like Salesforce. The design is a 1-to-1 recreation of what our UI designer was able to produce.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Even with the best laid plans, software development can be unpredictable.
While the overall project took quite a bit longer than originally estimated, the additional time was due to the scope of work expanding. Whenever there was a need for a development sprint, Peeklogic was able to meet our timelines.
With us located in Canada, we knew there would be challenges with our entire development team being on an opposite timezone to us. Outside of having thoughtful overcommunication each night and multiple standing meetings throughout the week the development went really smoothly. Peeklogic even made themselves available in their evening (our afternoon) during any emergencies.
What was your primary form of communication with Peeklogic, LLC?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
You can tell — based on every single interaction with them — that customer service is a priority.
It is easy to provide good customer service when things are going smoothly, but Peeklogic was always easy to work, even during the tough conversations that inevitably crop up during development.
Are there any areas for improvement or something Peeklogic, LLC could have done differently?
I think we both iterated and improved our processes/communications together throughout development.
With that said, there is nothing that comes to mind as a big issue they need to improve on.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Development for Blockchain Infrastructure Co
CRM Consulting and SICustom Software Development
Confidential
July 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"All tasks and projects have been completed on time, efficiently, and to our satisfaction."
Apr 26, 2024
Customer Success Lead, Chorus One
Albert Poetzsch
Verified
Information technology
Zug, Switzerland
51-200 Employees
Online Review
Verified
A blockchain infrastructure company has hired Peeklogic, LLC for Salesforce integration. The team has also implemented Conga into the client's system and is providing ongoing maintenance and updates.
The client has been satisfied with the work from Peeklogic, LLC, and the team consistently delivers on time. The service provider is responsive to the client's needs and collaborative in their approach. The client has been impressed with Peeklogic, LLC's ability to implement technical requirements.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Customer Success Lead of Chorus One
Describe what your company does in a single sentence.
Provide infrastructur blockchain networks.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish?
Improve our Salesforce setup.
Integrate the Conga platform for contract signing with Salesforce.
Ongoing maintenance and support for our Salesforce integration.
SOLUTION
How did you find Peeklogic, LLC?
Online Search
Why did you select Peeklogic, LLC over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from Peeklogic, LLC were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
We collaborate with Peeklogic to integrate and enhance Salesforce within our workflow. Additionally, Peeklogic has assisted us in implementing Conga for contracting directly from Salesforce, along with providing ongoing maintenance and improvements.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All tasks and projects have been completed on time, efficiently, and to our satisfaction.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We held regular calls to discuss project progress, upcoming tasks, and maintained them in a shared ClickUp task list. The team was quick, responsive, adhered to agreed timelines, and was always upfront about any changes to the plan. We are very satisfied with the project management provided.
What was your primary form of communication with Peeklogic, LLC?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What stood out to me was Roman’s developer skills. He was adept at implementing our technical requirements and integrating with the platforms we wanted. His technical expertise was impressive. I previously worked with a different consultant who, compared to Roman, seemed to have no clue what he was doing.
Are there any areas for improvement or something Peeklogic, LLC could have done differently?
We're very satisfied with the collaboration, and Peeklogic was also very open and responsive to feedback or any questions that arose during the project. Anything we wanted to see done differently or any challenges we encountered were quickly resolved.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Online Course Data Integration for Men's Education Co
BI & Big Data Consulting & SIWeb Development
Less than $10,000
Jan. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The company has provided excellent communication throughout our collaboration."
Apr 25, 2024
President, Men's Education Company
Mark Jordan
Verified
Non-profit
Miami, Florida
1-10 Employees
Online Review
Verified
After developing a website and performing a Salesforce integration for a men's education company, Peeklogic, LLC is now working on integrating all the data pertaining to two online courses into Salesforce.
The client is very happy with the project deliverables thus far. Peeklogic, LLC has provided excellent communication and responsiveness throughout the project, and they've delivered work on time nd on budget. Moreover, they've been very thoughtful, helpful, friendly, and considerate. This review is an update by the client company. The original content is located below the new review.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of a men's education company.
Describe what your company does in a single sentence.
Our company is for men who take their future seriously and want to make huge strides spiritually, relationally, and vocationally.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish?
Salesforce Integration
Website Development
Course development
SOLUTION
How did you find Peeklogic, LLC?
Upwork
Why did you select Peeklogic, LLC over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from Peeklogic, LLC were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The project they are working on now is taking two of our online courses and integrating all student data - past, present, (and set up for future student activity) into our Salesforce CRM so that we can run better reports.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The company has provided excellent communication throughout our collaboration. They were quick to respond and frequently followed up, ensuring we were always informed about the status of our project. Their regular check-in meetings were especially helpful, as they provided clear updates on their progress.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
As they are currently in a project, we have been happy with the deliverables so far. They are staying within their hourly estimated budget and deadlines are being met. Great response time.
What was your primary form of communication with Peeklogic, LLC?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
One thing I will mention is that their representative was going to be nearby for a conference and they offered to meet up with me. I thought that was very thoughtful. Everyone is very considerate on their team and periodically sends friendly reminders. They have a special touch I haven't experienced with other teams who work for us.
Are there any areas for improvement or something Peeklogic, LLC could have done differently?
None to my knowledge.
UPDATED REVIEW
This review was published on February 26, 2024. Project summary Peeklogic, LLC provides web development for a men's education company. The team's tasks have included automated email creation and integrations of Salesforce, site courses, and third-party services.
Feedback summary Peeklogic, LLC's deliverables work smoothly, and the team quickly applies changes when needed. Peeklogic, LLC meets deadlines, responds within 24 hours, and communicates through virtual meetings, emails, and messages. Peeklogic, LLC is also knowledgeable and runs a smooth process, which stands out. BACKGROUND
Please describe your company and position.
I am the Director of Administration of Unravel Groups
Describe what your company does in a single sentence.
Unravel is for men who take their future seriously and want to make huge strides spiritually, relationally, and vocationally.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish?
Salesforce integration
web development
SOLUTION
How did you find Peeklogic, LLC?
Online Search
Why did you select Peeklogic, LLC over others?
High ratings
Pricing fit our budget
How many teammates from Peeklogic, LLC were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They have done a lot of integration with Salesforce for us, creating automated emails, also some web development on our site, using integration with courses on our site, also some form integration from third party services. Lots of things
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Everything works smoothly since the beginning.
Quick to change anything if something doesn't match up.
Very knowledgable.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, always meeting deadlines in a timely manner. Response time is always less than 24 hours. We are in different time zones so there has never been an immediate need for response and it's not expected to but I think they could be if we asked.
What was your primary form of communication with Peeklogic, LLC?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their knowledge of Salesforce is impressive.
Every works so smoothly.
Are there any areas for improvement or something Peeklogic, LLC could have done differently?
N/A Star Ratings Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Document Generation for IT Services Company
Digital Asset ManagementDocument Digitization & Management
Confidential
Feb. 2024 - Ongoing
4.5
Quality
4.5
Schedule
4.0
Cost
4.5
Willing to Refer
4.0
"They are very timely and understanding when there are project delays."
Apr 23, 2024
Salesforce Administrator, IT Services Company
Eli Gerstenberg
Verified
Other industries
College Station, Texas
51-200 Employees
Online Review
Verified
Peeklogic, LLC helps an IT services company create a PDF generation automation. The scope includes creating multiple tables and matching the design of the client's template.
Peeklogic, LLC has accomplished all tasks on time, resulting in the project's success. The team thoroughly follows the instructions' specifications. They are understanding and communicative. Overall, the client is delighted with the team's execution of complex tasks.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Salesforce Administrator of an IT Services Company
Describe what your company does in a single sentence.
We manage Salesforce Configuration projects, Data Migrations, and Litify/Salesforce implementations.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish?
Create a PDF Generation Automation
SOLUTION
How did you find Peeklogic, LLC?
Referral
Why did you select Peeklogic, LLC over others?
Pricing fit our budget
Referred to me
How many teammates from Peeklogic, LLC were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
High Level: Configure S-Docs & Standard Salesforce Quote Functionality to generate a highly stylized quotes with accurate data
Deliverables:
Match the design of client template
Create multiple tables that display on the quote
Map Fields from Quote to Account
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Document Generation is a success! The critical fields also display onto the account now for easy access.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They are very timely and understanding when there are project delays. After communicating with them, they started updating with the time they took to work on something as well. The work was always to the specifications of the instructions!
What was your primary form of communication with Peeklogic, LLC?
Email or Messaging App
What did you find most impressive or unique about this company?
Configuring S-Docs is extremely difficult and finicky to work with, but it was done with ease by Peeklogic. Very happy with the results!
Are there any areas for improvement or something Peeklogic, LLC could have done differently?
Make sure that you are transparent with hours worked. It was a little frustrating to continue asking for how long it took to do some things in the beginning. However, even throughout this project the contractors started volunteering that info on their own! After that I had no complaints
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.0
NPS
Jira & Salesforce Integration for Online Banking Software
Application Management & SupportCRM Consulting and SICustom Software Development
$50,000 to $199,999
Mar. - Apr. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We received all requested deliverables in a timely manner."
Apr 11, 2024
Sales & Marketing Automation Manager, Tyfone
Anonymous
Verified
Financial services
Portland, Oregon
201-500 Employees
Online Review
Verified
An online banking software company hired Peeklogic, LLC to integrate Jira with Salesforce. The goal was to enhance the internal team's visibility on support cases and improve customer support experience.
With the solution provided by Peeklogic, LLC, the client's internal team had complete visibility on customer support cases. The client was pleased with the result of the engagement, and they praised the communicative team's willingness to adapt to the project's changing requirements.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sales and Marketing Automation Manager of Tyfone
Describe what your company does in a single sentence.
Creates online banking software for Financial Institutions
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish?
Integrate JIRA with Salesforce
SOLUTION
How did you find Peeklogic, LLC?
Online Search
Why did you select Peeklogic, LLC over others?
High ratings
Pricing fit our budget
Describe the scope of work in detail. Please include a summary of key deliverables.
A current Salesforce Service Cloud and JIRA customer we were looking to integrate the two systems for better visibility and smoother customer support experience. This included bi-directional internal communication for Salesforce and JIRA users and customer access to selected information.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our internal team has complete visibility on support cases regardless of what system they are using, JIRA or Salesforce. The data is the same and up to date.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We received all requested deliverables in a timely manner. In addition, when unforeseen requirements were provided to Peeklogic, the team was quick to address and provide an update.
What was your primary form of communication with Peeklogic, LLC?
Email or Messaging App
What did you find most impressive or unique about this company?
The willingness to partner with us to make our customers happy and our internal stakeholders even though it was out of the original scope. Meeting with us in person whenever we requested it to assist in configurations.
Are there any areas for improvement or something Peeklogic, LLC could have done differently?
Maybe providing best practices during the project kick off of similar company use cases. This would help with configuration and options.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Managed Services for Web Hosting Company
IT Managed Services
Confidential
Mar. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The support from the Peeklogic team has been outstanding."
Mar 14, 2024
SaaS Platform Systems Engineer, Web Hosting Company
Anonymous
Verified
Information technology
Tempe, Arizona
5,001-10,000 Employees
Online Review
Verified
Peeklogic, LLC provides managed Salesforce and Jira support for a web hosting company. They're tasked with handling IT tickets and developing and implementing features based on feedback and use cases.
Peeklogic, LLC's work has enhanced collaboration and efficiency within the internal team and boosted cost savings on licensing, exceeding expectations. The team swiftly attends to the client's needs and consistently delivers on schedule. Moreover, their reliable, timely support makes them stand out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the SaaS Platform Systems Engineer
Describe what your company does in a single sentence.
We offer website building, hosting and security tools and services to construct, expand and protect your online presence.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish?
Improve collaboration and efficiency within teams
Save money on licensing
Provide visibility into both Salesforce and Jira
SOLUTION
How did you find Peeklogic, LLC?
Online Search
Why did you select Peeklogic, LLC over others?
High ratings
Pricing fit our budget
Good value for cost
Other
Describe the scope of work in detail. Please include a summary of key deliverables.
Providing visibility into both Jira and Salesforce for sales and fulfillment teams.
Allowing for limited licenses for tools that one team doesn't need, while still providing visibility on pertinent information.
Saving money on licensing by limiting access to tools.
Improving collaboration and efficiency within teams.
Providing outstanding support with responses to questions or issues within 12 hours.
Prompt development team that adds features based on feedback and use-cases.
Cost-effective solution.
Abundance of documentation available for the plugin.
Key deliverables include improved visibility into both Jira and Salesforce, cost savings on licensing, improved collaboration and efficiency, outstanding support, prompt development of new features, cost-effectiveness, and abundant documentation available.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Improved collaboration and efficiency within teams
Savings on licensing costs
Positive impact on workflow
Exceeded expectations in terms of usability, support, and cost-effectiveness
These outcomes demonstrate that the Salesforce Peeklogic Jira Connector plugin has been successful in achieving its goals and providing value to the team.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management is impeccable. Every time we reach out with a question or an issue, we receive a response within 12 hours. The development team is prompt and has even added in multiple features based on our feedback and use-cases. They always hit our promised deadlines.
What was your primary form of communication with Peeklogic, LLC?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The support from the Peeklogic team has been outstanding. Every time we reach out with a question or issue, we receive a response within 12 hours. The development team is prompt and has even added in multiple features based on our feedback and use-cases. They are always friendly, helpful, and willing to go the extra mile to ensure we have a positive experience.
Are there any areas for improvement or something Peeklogic, LLC could have done differently?
No.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mailchimp & Conga Integration for Staking Provider
CRM Consulting and SICustom Software Development
Confidential
Nov. 2023 - May 2024
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We are very satisfied with the execution skills of the developer we are working with."
Feb 27, 2024
Business Development Assistant, Staking Provider
Anonymous
Verified
Financial services
Switzerland
51-200 Employees
Online Review
Verified
Peeklogic, LLC has integrated Mailchimp and Conga into a staking provider's Salesforce. The team also provides training to the client's sales representatives and support to close gaps in their Salesforce setup.
Peeklogic, LLC has seamlessly integrated Mailchimp with Salesforce, enhancing the client's communication and data synchronization efficiency. The team is reliable and competent. Peeklogic, LLC understands and resolves problems quickly and delivers work on time, being responsive via email.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Business Development Assistant of a staking provider.
Describe what your company does in a single sentence.
We are an institutional Staking Provider that operates infrastructure for 50+ Proof-of-Stake networks.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish?
Integrate Conga and Mailchimp to our Salesforce Org
Provide ongoing support to close current gaps in our Salesforce Setup
SOLUTION
How did you find Peeklogic, LLC?
Upwork
Why did you select Peeklogic, LLC over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from Peeklogic, LLC were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Scope of Work:
Mailchimp Integration:
Complete integration and synchronization of Salesforce with Mailchimp, including custom field mapping and automatic assignment of specific inbound emails to Sales Representatives.
Conga Integration:
Ongoing project focused on generating contracts directly from Salesforce, considering various opportunity products and contract components.
Sales Rep Training:
Provision of training sessions to Sales Representatives for all updates affecting Salesforce user behavior.
Closing Current Salesforce Gaps:
Ongoing support and development required during the Salesforce setup phase.
Current focus: Development of a Post-Sales object in Salesforce to address onboarding requirements.
Key Deliverables:
Fully integrated and synchronized Salesforce and Mailchimp.
Seamless generation of contracts from Salesforce via Conga integration.
Well-trained Sales Representatives equipped to adapt to Salesforce updates.
Addressed gaps in Salesforce setup, including API integration and Post-Sales object implementation.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Seamless Integration of Mailchimp with Salesforce, enhancing communication and data synchronization efficiency. Implementation of an API for continuous price updates in Opportunity Products, leading to improved revenue tracking and analysis capabilities. Integration of Slack into Salesforce, fostering streamlined communication and collaboration within the platform.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The Delivery as well as the estimating how long something will take was very accurate. For every problem that we have faced we got multiple solutions and also a suggestion for the best solution.
What was your primary form of communication with Peeklogic, LLC?
Email or Messaging App
What did you find most impressive or unique about this company?
Everyone that we were in contact with was reliable and very competent. For problems that they haven't been familiar with they needed very little time to dig into the topic and to understand the issues.
Are there any areas for improvement or something Peeklogic, LLC could have done differently?
We are very satisfied with the execution skills of the developer we are working with. Although sometimes we do face situations in which we just want to understand industry best practices. We appreciate the focus on solving the problem, but in these (very few) situations, it would be nice to seek some feedback/insights from their own team and to come back with some answers.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Software Integration for Specialty Chemicals Company
Application Management & SupportCustom Software DevelopmentOther Application Development
Confidential
Sep. 2023 - Jan. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They made Jira tasks searchable within Salesforce."
Feb 20, 2024
Global Project Manager, Sika AG
Anonymous
Verified
Other industries
Zuerich, Switzerland
10,001+ Employees
Online Review
Verified
Peeklogic, LLC integrated Peeklogic Jira Connector into a specialty chemicals firm's Salesforce to improve documentation. They also assisted the client in linking their Confluence pages to Salesforce objects.
Peeklogic, LLC helped the client combine Jira tasks, stories, and epics with Salesforce components, making them searchable within Salesforce. The client also requested to link their Confluence pages to Salesforce components, and the service provider added this functionality to their next release. This review is an update by the client company. The original content is located below the new review.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Global Project Manager of Sika AG.
Describe what your company does in a single sentence.
Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and automotive industry.
Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and vehicle industries toward greater environmental compatibility.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish?
Make Jira epics and tasks available in Salesforce
Jira stories, epics, and tasks are searchable in Salesforce
Project documentation accessible from Salesforce
SOLUTION
How did you find Peeklogic, LLC?
trade show
Why did you select Peeklogic, LLC over others?
Pricing fit our budget
Good value for cost
How many teammates from Peeklogic, LLC were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We use Jira for project management. We use some custom objects in Salesforce to document deployments in Salesforce. Using the Peeklogic Jira connector, we were able to link both "together" for a better and more consistent project and deployment documentation. Furthermore, Peeklogic provided us with an option to link Confluence pages with Salesforce objects.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We were able to combine Jira tasks & epics with Salesforce components. They made Jira tasks searchable within Salesforce.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We talked.
What was your primary form of communication with Peeklogic, LLC?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were asking for linking confluence pages to Salesforce components. Peeklogic listened and added this functionality to one of their next releases.
Are there any areas for improvement or something Peeklogic, LLC could have done differently?
Not really
UPDATED REVIEW
This review was published on Dec 15, 2023.
Salesforce Architect, Specialty Chemicals Company
Chemicals & Biotechnology
501-1,000 Employees
Zurich, Switzerland
Confidential
Less than $10,000
Nov 2023 - Dec 2023
Project summary
Peeklogic, LLC developed an AppExchange package to connect Jira with a specialty chemicals company's Salesforce. They designed the UI, managed configurations, and integrated the client's specific requirements.
Feedback summary
Peeklogic, LLC delivered an exceptional product with a UI that aligned perfectly with the client's usability and design needs. Their team provided invaluable support to the client and delivered outputs on time. They were also knowledgeable and communicative via email and virtual meetings.
BACKGROUND
Please describe your company and position. I am the Salesforce Architect of a specialty chemicals company. Describe what your company does in a single sentence. Sales
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish? Jira Connector
SOLUTION
How did you find Peeklogic, LLC? Event Why did you select Peeklogic, LLC over others?
High ratings
Referred to me
How many teammates from Peeklogic, LLC were assigned to this project? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. Appexchange package for connecting Jira with Salesforce
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success? From the outset, their support has been prompt and invaluable, effortlessly managing configurations and specific requirements throughout the implementation process. The product is exceptional, featuring an outstanding user interface that aligns perfectly with our needs – it's precisely what we were seeking in terms of usability and design. Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, everything was on time. They were very supportive of us. What was your primary form of communication with Peeklogic, LLC?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company? Their support and team knowledge impressed us. Are there any areas for improvement or something Peeklogic, LLC could have done differently? No
RATINGS
Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-20 of
85 Reviews
Packages we offer:
Dedicated Salesforce Team (Admin/Developer)
Get a dedicated Salesforce team to continuously manage, develop, and optimize your Salesforce environment. Peeklogic provides experienced Salesforce administrators and developers who work as an extension of your team
Small
Teams needing ongoing admin support
$8,000
/month
Salesforce administration and user management
Basic workflow automation
Standard reports and dashboards
Minor customizations and bug fixes
API integrations (basic)
Medium
Organizations needing regular development work
$10,000
/month
Salesforce administration and user management
Release management and deployments
Weekly progress updates and sprint planning
Custom development (Apex, LWC, advanced automation)
API integrations and system maintenance
Large
Organizations using multiple Salesforce Clouds
$12,000
/month
Salesforce administration and user management
Release management and deployments
Weekly progress updates and sprint planning
Custom development (Apex, LWC, advanced automation)
API integrations and system maintenance
Features
Small
$8,000
/mo
Medium
$10,000
/mo
Large
$12,000
/mo
Salesforce administration and user management
Basic workflow automation
–
–
Standard reports and dashboards
–
–
Minor customizations and bug fixes
–
–
API integrations (basic)
–
–
Release management and deployments
Weekly progress updates and sprint planning
Custom development (Apex, LWC, advanced automation)
–
API integrations and system maintenance
–
Advanced reporting and dashboards
–
Workflow automation for sales and service teams
–
CRM optimization recommendations
–
Priority development capacity
–
–
Advanced integrations and system architecture
–
–
Multi-cloud development and optimization
–
–
DevOps, release strategy, and CI/CD improvements
–
–
Strategic Salesforce consulting and roadmap planning
–
–
Small
$8,000
/mo
Salesforce administration and user management
Basic workflow automation
Standard reports and dashboards
Minor customizations and bug fixes
API integrations (basic)
Release management and deployments
Weekly progress updates and sprint planning
Custom development (Apex, LWC, advanced automation)
–
API integrations and system maintenance
–
Advanced reporting and dashboards
–
Workflow automation for sales and service teams
–
CRM optimization recommendations
–
Priority development capacity
–
Advanced integrations and system architecture
–
Multi-cloud development and optimization
–
DevOps, release strategy, and CI/CD improvements
–
Strategic Salesforce consulting and roadmap planning
–
Medium
$10,000
/mo
Salesforce administration and user management
Basic workflow automation
–
Standard reports and dashboards
–
Minor customizations and bug fixes
–
API integrations (basic)
–
Release management and deployments
Weekly progress updates and sprint planning
Custom development (Apex, LWC, advanced automation)
API integrations and system maintenance
Advanced reporting and dashboards
Workflow automation for sales and service teams
CRM optimization recommendations
Priority development capacity
–
Advanced integrations and system architecture
–
Multi-cloud development and optimization
–
DevOps, release strategy, and CI/CD improvements
–
Strategic Salesforce consulting and roadmap planning
–
Large
$12,000
/mo
Salesforce administration and user management
Basic workflow automation
–
Standard reports and dashboards
–
Minor customizations and bug fixes
–
API integrations (basic)
–
Release management and deployments
Weekly progress updates and sprint planning
Custom development (Apex, LWC, advanced automation)
API integrations and system maintenance
Advanced reporting and dashboards
Workflow automation for sales and service teams
CRM optimization recommendations
Priority development capacity
Advanced integrations and system architecture
Multi-cloud development and optimization
DevOps, release strategy, and CI/CD improvements
Strategic Salesforce consulting and roadmap planning
Salesforce AI Automation & Chatbot Implementation
Transform your Salesforce environment with AI-powered automation and intelligent workflows. Peeklogic helps organizations integrate AI technologies such as ChatGPT and predictive analytics into Salesforce to automate support, improve decision-making, and boost productivity.
Small
Companies starting their AI journey in Salesforce
$12,000
/total
AI automation strategy workshop
AI chatbot integration with Salesforce Service Cloud
Basic automated case workflows
Integration with AI services (ChatGPT or similar API)
AI-powered reporting dashboard
4
week
delivery
Medium
Companies looking to automate both sales + support
$18,000
/total
AI automation strategy workshop
AI chatbot integration with Salesforce Service Cloud
Basic automated case workflows
Integration with AI services (ChatGPT or similar API)
AI chatbot integration with Salesforce Service Cloud
Basic automated case workflows
Integration with AI services (ChatGPT or similar API)
AI-powered reporting dashboard
8
week
delivery
Features
Small
$12,000
/total
Medium
$18,000
/total
Large
$28,000
/total
AI automation strategy workshop
AI chatbot integration with Salesforce Service Cloud
Basic automated case workflows
Integration with AI services (ChatGPT or similar API)
AI-powered reporting dashboard
Intelligent lead routing and scoring
–
Advanced automated case workflows
–
CRM workflow automation for sales teams
–
Integration with additional AI services/APIs
–
Advanced AI automation strategy and architecture
–
–
Custom AI integrations and APIs
–
–
Advanced predictive analytics dashboards
–
–
Cross-department workflow automation
–
–
AI-powered decision-support dashboards
–
–
Small
$12,000
/total
AI automation strategy workshop
AI chatbot integration with Salesforce Service Cloud
Basic automated case workflows
Integration with AI services (ChatGPT or similar API)
AI-powered reporting dashboard
Intelligent lead routing and scoring
–
Advanced automated case workflows
–
CRM workflow automation for sales teams
–
Integration with additional AI services/APIs
–
Advanced AI automation strategy and architecture
–
Custom AI integrations and APIs
–
Advanced predictive analytics dashboards
–
Cross-department workflow automation
–
AI-powered decision-support dashboards
–
Medium
$18,000
/total
AI automation strategy workshop
AI chatbot integration with Salesforce Service Cloud
Basic automated case workflows
Integration with AI services (ChatGPT or similar API)
AI-powered reporting dashboard
Intelligent lead routing and scoring
Advanced automated case workflows
CRM workflow automation for sales teams
Integration with additional AI services/APIs
Advanced AI automation strategy and architecture
–
Custom AI integrations and APIs
–
Advanced predictive analytics dashboards
–
Cross-department workflow automation
–
AI-powered decision-support dashboards
–
Large
$28,000
/total
AI automation strategy workshop
AI chatbot integration with Salesforce Service Cloud
Basic automated case workflows
Integration with AI services (ChatGPT or similar API)
AI-powered reporting dashboard
Intelligent lead routing and scoring
Advanced automated case workflows
CRM workflow automation for sales teams
Integration with additional AI services/APIs
Advanced AI automation strategy and architecture
Custom AI integrations and APIs
Advanced predictive analytics dashboards
Cross-department workflow automation
AI-powered decision-support dashboards
Our Story
Peeklogic, the Salesforce Development Company – was founded on September 1, 2015, and is currently headquartered in Austin, TX, USA , with production teams in Ukraine and Poland.
Peeklogic is Salesforce Consulting Partner since 2017, has around 212 Salesforce Certificates on board, and 6 own products – AppExchange applications.
At Peeklogic, we value all clients and put our hearts and brains into making their dreams a reality.
What Sets Us Apart
Proven Salesforce & Integration Expertise
With 340+ successful projects, 251 Salesforce certifications, and 235+ custom integrations delivered, our team brings deep technical expertise across Salesforce, MuleSoft, Workato, and custom integration frameworks. We design and implement scalable integrations that power complex business ecosystems
Trusted Quality, Security & Recognition
As a CREST Salesforce Partner, we follow the highest industry standards in delivery and governance. Our solutions are built with enterprise-grade security and compliance in mind, aligned with HIPAA, ISO, and GDPR requirements, and our work is validated by a 4.9 average client rating.
Product Innovation & Cost-Effective Delivery
Beyond implementations, we create scalable solutions — including 5 AppExchange products — while ensuring cost-efficient delivery that maximizes ROI. Our approach combines product thinking with engineering excellence to deliver long-term business value.
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