Top IT Services Companies & Outsourced IT Support
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List of the Best IT Services Providers
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
50% IT Managed Services30% Cybersecurity15% IT Strategy Consulting +1 service5% Compliance ConsultingSee all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
Industry Experience
BetterWorld Technology has received positive feedback across various industries, including Nonprofit, Education, Healthcare, Retail, and Consulting. Clients appreciate their responsiveness, communication, and seamless transitions in Managed IT services. Nonprofit organizations highlight effective cybersecurity and support for remote operations. Educational institutions value their cost-effective solutions and project management expertise. Retail clients commend the smooth migration processes. Overall, BetterWorld Technology demonstrates strong capabilities in IT management and support tailored to diverse industry needs.
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Design Consulting Retail Nonprofit Consumer products & services Non-profit Consumer Products Education Healthcare Financial services Software Food & Beverages Construction Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.Was this helpful?
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Chicago, Illinois (4) Washington, District of Columbia (4) Massillon, Ohio (1) Milwaukee, Wisconsin (1) Plano, Texas (1) Marietta, Georgia (1) Lisle, Illinois (1) Palatine, Illinois (1) Winter Park, Florida (1) Frederick, Maryland (1) Los Altos, California (1) Los Angeles, California (1) Millbrae, California (1) Denver, Colorado (1) Pueblo, Colorado (1) Portland, Oregon (1) Tysons, Virginia (1)Was this helpful?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
Reviews mention Receptive
Clients have expressed a positive sentiment regarding Corporate Technologies' receptiveness, noting their attentiveness to needs and effective communication. One client highlighted that all requests were 'listened to and heard very well,' while another praised their patience in guiding a less tech-savvy company through complex technological changes. Overall, the feedback reflects a strong appreciation for their ability to adapt and respond proactively to client requirements.-
Cybersecurity & IT Services for Architecture & Design Co
5.0 Sep 8, 2025To the best of their ability they have managed everything accordingly, all needs are listened to and heard very well. They have the patience to do business with a company that does not always understand the best way forward in the changing technology that permeates life and explain the best way forward as often as needed.
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3 of 7 reviews are 5 starsLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Over the past six months, Corporate Technologies has received positive feedback for their responsive IT support and effective project management. Clients highlighted their expertise in managing IT infrastructure and troubleshooting, with one noting, "Corporate Technologies ensures system uptime and responsiveness during peak operational periods." Another client praised their patient and knowledgeable staff, stating, "I appreciate their assistance." Overall sentiment reflects strong satisfaction with their services, with no significant areas for improvement mentioned.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Corporate Technologies, noting their pricing fits within budget constraints while delivering high-quality services. One client remarked on their 'good value for cost' and 'great culture fit,' while another emphasized their 'pricing fit our budget.' Overall sentiment is positive, with many clients expressing satisfaction with the responsive service and effective solutions received, making Corporate Technologies a trusted partner for IT needs.Was this helpful?
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$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
35% Custom Software Development20% AI Development15% Enterprise App Modernization +3 services10% AI Agents10% AI Consulting10% IT Staff AugmentationSee all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
Reviews mention Proactive
The overall sentiment regarding proactivity is highly positive, as clients consistently commend the team's anticipatory approach. One client noted that Notch's documentation anticipated board concerns effectively, facilitating project approval. Similarly, AGENCY04's developers were described as proactive and creative, providing valuable suggestions and options to enhance project management. Clients appreciate the foresight and commitment to success demonstrated by both teams, highlighting their ability to think ahead and address potential challenges.-
Custom Software Dev for Institution-Focused IT Provider
5.0 Jul 19, 2020Project management is communicated via regular weekly meetings and daily via Slack, Jira, Confluence and GitLab. Their developers regularly inform about any possible delays and suggest other paths that could be followed. They are generally proactive and creative, thus giving the project manager more options and flexibility.
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AI Consulting & Development for Telecommunications Co
5.0 Apr 21, 2025The team was proactive and had well-structured processes. The documentation we’ve received to pitch our board was extensive and tackled the right topics, anticipating what we need to address to get approval and funding.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Notch's strong performance in supporting digital transformation for clients, particularly in telecommunications. A client praised their dedication and expertise, noting significant improvements in operational efficiency and AI model implementation. The project management was effective, with timely delivery despite external challenges. Overall sentiment is highly positive, with clients expressing a desire to retain Notch's team members due to their exceptional support and alignment with company values.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Notch for providing excellent value for money, highlighting their competitive pricing and high-quality service. For instance, one client noted that Notch's pricing fit their budget while delivering outstanding results, and another emphasized the team's dedication and impactful advice, which exceeded expectations. Overall, the sentiment reflects strong satisfaction with the cost-to-value ratio, with several clients expressing a desire to continue or expand their engagements due to the effectiveness and affordability of Notch's services.Was this helpful?
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UndisclosedUndisclosed50 - 249Sydney, Australia
Services provided
70% Application Testing30% IT Managed ServicesAccessHQ is an Application Testing company established in 1995. The team specializes in Application Testing and IT managed services.
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UndisclosedUndisclosed250 - 999Cary, NC
Services provided
50% BI & Big Data Consulting & SI50% Custom Software DevelopmentJMP is a data analytics company and custom software development company launched in 1989. The midsize team specializes in BI & big data consulting & SI and Custom Software Development.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
25% Custom Software Development21% Mobile App Development21% Web Development +3 services11% AI Consulting11% BI & Big Data Consulting & SI11% Enterprise App ModernizationSee all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
Industry Experience
Sigma Software Group has demonstrated significant expertise across various industries, including Advertising & Marketing, Aviation, Food & Beverage, Financial Services, Education, and more. Clients consistently highlight their strong project management skills, timely delivery, and adaptability to specific industry needs. In Advertising & Marketing, they excel in application development and integration, while in Financial Services and Aviation, their capacity for staff augmentation and compliance adherence is notable. Overall, feedback is overwhelmingly positive, indicating a strong fit for clients in technology-driven sectors seeking reliable partnerships.
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Other Industry Food & Beverage Information technology Financial services Education Logistics & Supply Chain Construction Arts, entertainment & music Software Sports IT Services Manufacturing Automotive Retail Real estate Design Healthcare Gambling Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Sigma Software Group highlights a strong sentiment of value for money. Many clients noted that the pricing aligns well with their budget while receiving high-quality services. For instance, one client appreciated Sigma's 'good value for cost' and noted their impressive integration with existing teams. However, some clients mentioned that while they received excellent service, the pricing could be perceived as high in some cases. Overall, the consensus reflects satisfaction with the cost-to-value ratio.Was this helpful?
More responsive than most other service providers
Get in TouchSigma Software Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
70% Custom Software Development20% BI & Big Data Consulting & SI10% Mobile App DevelopmentSee all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
Reviews mention Proactive
Clients consistently praise Rare Crew for their proactive approach to project management and problem-solving. One client highlighted their 'organized ticketing system' that ensures timely responses to needs, while another noted their eagerness to go 'above and beyond' in delivering solutions. Furthermore, a client remarked on their ability to anticipate potential issues and provide multiple solutions, demonstrating a deep understanding of the project requirements. Overall, the sentiment reflects a strong appreciation for Rare Crew's proactive engagement and commitment to client success.-
CRM Event Management Dev & Maintenance for Media Company
4.5 Oct 4, 2021Rare Crew is a proactive team that constantly attends to our needs through their organized ticketing system. They've built a reliable project management system, which helps streamline everything for us despite our time zone differences.
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Calendar Booking Tool Development for Entertainment Group
4.5 Sep 23, 2020They are extremely proactive and extremely knowledgeable. I have experience working with them on other projects, and they just go above and beyond on everything I have ever worked with them on.
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Custom CRM Dev & Maintenance for Entertainment Company
4.5 Sep 15, 2020They anticipate potential issues and proactively deliver multiple solutions. Over time, they’ve gained and demonstrated an in-depth knowledge of our product.
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Industry Experience
Rare Crew has demonstrated strong expertise across various industries, including Sports, Healthcare, Education, and Media. Clients in the Sports industry praised their understanding of operational needs, resulting in efficient POS systems. In Healthcare, their custom applications enhanced tracking and data visualization for children's speech services. The Education sector noted their effective HR software for talent management, while Media clients appreciated their robust CRM solutions. Overall sentiment reflects satisfaction in their responsiveness, project management, and ability to deliver tailored solutions.
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Other Industry Sports Nonprofit IT Services Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Rare Crew's competitive pricing and strong value for money. One client noted that their 'pricing fit our budget' and emphasized their 'good value for cost.' Another mentioned that Rare Crew delivered projects 'on time and on budget,' reinforcing their reliability. Overall, the sentiment across reviews indicates satisfaction with the cost-effectiveness of Rare Crew's services, with clients appreciating the quality delivered in relation to the investment made.Was this helpful?
More responsive than most other service providers
Get in TouchRare Crew is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
20% Cloud Consulting & SI20% Cybersecurity20% IT Managed Services +2 services20% IT Strategy Consulting20% Unified Communications Consulting & SISee all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
Reviews mention Proactive
Clients commend Datalink Networks Inc. for their proactive approach, particularly in sharing insights on emerging technologies and providing hands-on support during critical situations. One client emphasized their rapid response and consistent delivery, noting that Datalink's proactive support has been instrumental in enhancing business operations and IT infrastructure. Overall, the sentiment is overwhelmingly positive, highlighting their dependability and commitment to exceptional service.-
Managed IT Services for Seafood Company
5.0 Aug 20, 2025Overall, they were a dependable partner, and I appreciated their proactive approach and attention to detail. Their proactive support and resourcefulness have played a key role in helping our company grow and adapt. They’ve consistently gone above and beyond, and most importantly, they’ve been dependable during the moments we’ve needed them most.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Datalink Networks Inc. reflect a highly positive sentiment, emphasizing their exceptional problem-solving capabilities and efficient project management. Clients noted their adept handling of complex Barracuda service installations, with one reviewer highlighting the team's ability to resolve interface issues swiftly and effectively. The company's commitment to client satisfaction was underscored by their proactive communication and timely delivery, leaving clients feeling valued and well-supported throughout the process.Was this helpful?
Industry Experience
Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
100% BI & Big Data Consulting & SISCS Analytics LLC is a data analytics company. They were founded in 2011 and specialize in BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Wilmington, NC
Services provided
100% BI & Big Data Consulting & SIGeoOwl is a big data company in Wilmington, North Carolina. Their services include BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Chantilly, VA
Services provided
100% BI & Big Data Consulting & SIRedgrave Data is a midsize big data analytics company in Chantilly, Virginia. The team focuses on BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Arlington, VA
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100% BI & Big Data Consulting & SIEconoVue is an Arlington, Virginia-based business intelligence company. Their services include BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9
Services provided
100% BI & Big Data Consulting & SIBig data analytics company MeleWorks Data Consulting was established in 2014. The small team specializes in BI & big data consulting & SI.
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
20% IT Managed Services15% Application Management & Support15% Call Center Services +4 services15% Custom Software Development15% Customer Service Outsourcing10% Enterprise App Modernization10% Finance & Accounting Outsourcing (FAO)See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
Reviews mention Flexible
Client feedback highlights FlairsTech's notable flexibility in adapting to project requirements and responding to customer needs. One client emphasized their ability to ramp up teams quickly during service transitions, while another praised their responsiveness and adaptability in delivering creative content. Overall, the sentiment regarding flexibility is overwhelmingly positive, with multiple clients noting that FlairsTech's culture aligns well with their own, fostering innovation and effective collaboration.-
Graphic Design for Media Company
4.0 Jul 28, 2023We were impressed with their flexibility and the value they contributed.
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Customer Success Management Service for Software Company
5.0 Apr 12, 2023Flexibility in finding candidates quickly and having back ups in the wing should we need resource quickly. The dedication of their people is also very impressive.
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Customer Service Outsourcing for Travel Agency
5.0 Jun 14, 2024Flairstech is very flexible and able to adapt to its customers needs. Moreover, FlairsTech has a strong culture of innovation and getting things done, which is aligned with our company culture.
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Industry Experience
FlairsTech has demonstrated expertise across various sectors, including Consumer Products & Services, Hospitality & Leisure, Media, and Financial Services. Clients praise their ability to enhance customer support, improve operational efficiency, and deliver quality resources. Overall sentiment is positive, highlighting strengths in communication, adaptability, and project management. Particularly, the company excels in supporting customer service and technical operations, making them a suitable partner for organizations seeking improvements in these areas.
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Consumer products & services Hospitality & leisure Media Software Financial services ConstructionWas this helpful?
More responsive than most other service providers
Get in TouchFlairsTech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
25% Custom Software Development20% IT Staff Augmentation15% Web Development +4 services10% AI Development10% IT Managed Services10% IT Strategy Consulting10% Mobile App DevelopmentSee all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
Reviews mention Honest
Clients have expressed a strong sentiment of honesty regarding Dreamix, highlighting the integrity and character of its team. One client noted their confidence in Dreamix’s competence based on efficient initial contacts and previous experiences with Bulgarian companies. Additionally, the feedback emphasized that Dreamix not only met technical challenges but also positively influenced internal communications within the client organization, showcasing their commitment to transparency and collaboration.-
Ongoing Development Services for Compiler Product
5.0 Nov 27, 2019Technical capabilities are a given, but the character and integrity of all the people that we work with and have met at Dreamix are of the highest order.
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Industry Experience
Dreamix has demonstrated expertise across various industries, including Supply Chain, Aviation, Construction, Recreation, Manufacturing, Real Estate, and Healthcare. Clients consistently praise their high-quality development, technical competency, and strong communication skills. Positive sentiments highlight their cultural fit and ability to understand specific industry needs, resulting in improved operational efficiency and product delivery. Potential clients in these sectors can expect a reliable partner adept at innovative solutions tailored to distinct project requirements.
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Supply Chain, Logistics, and Transport Manufacturing Software Real estate Other Industry IT Services Utilities Media Research Information technology Consulting Nonprofit Consumer Products Construction Transportation Recreation HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchDreamix is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
40% IT Staff Augmentation40% Recruiting10% Cybersecurity +1 service10% HR ConsultingSee all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
Reviews mention Timely
Overall sentiment regarding the timeliness of Winged IT's service is highly positive across multiple reviews. Clients consistently highlight their ability to deliver on time and respond quickly to needs. For instance, one client noted, 'All deliverables were provided on time and in line with agreed expectations,' while another emphasized their 'highly responsive' nature, stating they adapted swiftly to feedback. This reliability in project management has been a significant factor in achieving client satisfaction and success.-
Staff Augmentation for IT Services Company
4.0 Oct 23, 2023They responded to our needs fast and effectively. All the communication and cooperation was professional.
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IT Staff Augmentation for IT Solutions Company
5.0 Sep 7, 2023Tasks were delivered on time, and most of the client's needs were met. In IT staff augmentation, Winged IT had perfect results compared to other vendors.
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IT Resources Outsourcing for Data Services Company
5.0 Sep 6, 2023They manage service delivery professionally and deliver them quickly. In some short-term projects, they were not able to meet our expectations, but other vendors didn't as well.
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HR Recruitment & Staff Aug for Payroll Solutions Company
5.0 Aug 23, 2023They always respond quickly and professionally and deliver the required results on time. The whole team was engaged in meeting the client's needs, and all our expectations were met even if we had ambitious requirements and time pressure.
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HR Consulting for Software Company
5.0 May 5, 2025Thanks to their advisory, we were able to complete the team within the optimal budget, on time and without any major issues. Communication was smooth and efficient. We could always count on timely responses and felt confident that any concerns would be addressed quickly and professionally.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Winged IT has received positive feedback for their effective recruitment services, particularly in building a Polish Tech Hub. Clients praised their responsiveness, professionalism, and the quality of candidates, providing over 250 highly qualified applicants across various IT roles. Their commitment to adapting to client needs and delivering candidates promptly has been highlighted as a significant strength, contributing to ongoing successful collaborations. Overall, client sentiment is highly favorable, with no noted areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Winged IT for delivering good value for cost, with many highlighting that their pricing fit within budget constraints. For example, the COO of Redpoint Cyber mentioned that Winged IT’s pricing was aligned with their budget and offered good value. Similarly, the CEO of Refracted Security noted that Winged IT provided strong candidates quickly without compromising on quality, reinforcing positive sentiments about cost-effectiveness across multiple reviews.Was this helpful?
More responsive than most other service providers
Get in TouchWinged IT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Princeton, NJ
Services provided
40% BI & Big Data Consulting & SI30% Recruiting30% StaffingZencon Group is a data analytics company. Their midsize team is based in Princeton, New Jersey and offers BI & big data consulting & SI and Staffing. The company was established in 2011.
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UndisclosedUndisclosed2 - 9
Services provided
25% AI Development25% BI & Big Data Consulting & SI25% Mobile App Development +1 service25% Web DevelopmentData Concord LLC is a big data analytics company established in 2018. The team provides BI & big data consulting & SI and Web Development.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
80% IT Managed Services10% Cybersecurity10% IT Strategy ConsultingSee all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
Reviews mention Personable
Clients have consistently praised FluidOne - Chorley for their personable service, highlighting their helpfulness and patience. One review noted that they provided 'regular communications' and demonstrated a strong commitment to understanding client needs. Overall, the sentiment regarding their approachability and client interaction is very positive, indicating that they foster a supportive and engaging working relationship.-
Managed IT Services for Financial Services Company
5.0 Apr 16, 2024They provided a helpful and personable service. Regular communications and showed a lot of patience.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of FluidOne - Chorley indicate a strong positive sentiment, highlighting their organized project management and effective communication. A client from Morgan Lambert praised their thorough approach and flexibility in adapting to project changes, noting timely delivery of testing reports and a proactive attitude. Overall, clients appreciate their commitment to high-quality outcomes and the ability to mobilize specialized personnel as needed, with no significant areas for improvement identified.Was this helpful?
Industry Experience
FluidOne - Chorley demonstrates strong expertise in the Financial Services and Manufacturing industries. Feedback highlights their rapid response capabilities and ability to restore IT infrastructure effectively, ensuring business continuity. Clients in Financial Services commend their transparency and strategic IT planning, while those in Manufacturing appreciate their proactive management and communication. Overall, they are well-suited for businesses needing reliable IT support in both sectors, with a focus on enhancement and system reliability.
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Manufacturing Financial services IT Services Engineering Real estate Legal ConstructionWas this helpful?
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$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
20% Custom Software Development10% AI Development10% BI & Big Data Consulting & SI +6 services10% Blockchain10% Cloud Consulting & SI10% Cybersecurity10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentSee all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
Reviews mention Results-oriented
The sentiment around Innowise Group's results-oriented approach is highly positive, as evidenced by client feedback highlighting their eagerness to find constructive solutions to challenges. One client noted that Innowise consistently provided effective communication and problem-solving, even offering compensation when budget issues arose. Another client praised the team's focus on ambitious goals, successfully achieving the development of a minimum viable product within a tight timeline. Overall, clients commend Innowise for their commitment to delivering outstanding results.-
IoT Development for IT Services Company
4.5 Jun 30, 2021We tried to complete the first MVP of this product in 3 months. This goal was very ambitious but it was achieved. And now we want to repeat this mission with others 3 MVP which it will complete all the product suite.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Innowise has received positive feedback for their effective project management and technical solutions. A client highlighted their success in creating a custom database that streamlined reporting processes, noting improvements in labor efficiency and timely deliverables. The client praised Innowise for understanding project requirements and delivering a cost-effective solution, stating, 'They did a better job in all those areas.' Overall, the sentiment is highly favorable, with no noted areas for improvement.Was this helpful?
Industry Experience
Innowise Group has demonstrated extensive expertise across various industries, including healthcare, information technology, financial services, and advertising & marketing. Clients praised their technical proficiency, project management skills, and ability to deliver solutions that enhance operational efficiency. Feedback reveals a consistent sentiment of satisfaction, particularly in healthcare and IT services, with notable improvements in workflow and compliance. Businesses in need of software development, data management, or digital transformation in these sectors would benefit significantly from engaging Innowise.
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Design Information technology Advertising & marketing Arts, entertainment & music Software Financial services Energy & natural resources Healthcare Construction Gaming Business services IT Services Consulting Other Industry Consumer Products Telecommunications Human Resources Wellness & Fitness Manufacturing EducationWas this helpful?
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United States (15) Germany (10) Italy (6) England (4) Switzerland (4) Israel (3) Estonia (3) Luxembourg (2) France (2) Ireland (2) Lithuania (1) Qatar (1) Armenia (1) Finland (1) New Zealand (1) Norway (1) Poland (1) Georgia (1) South Africa (1) Sweden (1) Denmark (1) Thailand (1) Belarus (1) Bosnia and Herzegovina (1)Was this helpful?
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UndisclosedUndisclosed50 - 249Redmond, WA
Services provided
70% BI & Big Data Consulting & SI30% Generative AIData Science Dojo is a midsize Redmond, Washington-based data analytics company. Their services include BI & big data consulting & SI and Generative AI.
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UndisclosedUndisclosed10 - 49Northville, MI
Services provided
35% BI & Big Data Consulting & SI35% Mobile App Development30% IoT DevelopmentBusiness intelligence company Incite Analytics is in Northville, Michigan. The team specializes in BI & big data consulting & SI and Mobile App Development.
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UndisclosedUndisclosed10 - 49
Services provided
100% BI & Big Data Consulting & SIDataWise Consulting, LLC is a small big data company launched in 2022. Their team specializes in BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Troy, MI
Services provided
20% BI & Big Data Consulting & SI20% Search Engine Optimization20% Social Media Marketing +3 services20% Video Production10% Email Marketing10% Pay Per ClickEstablished in 2017, Be More Digital is a small Troy, Michigan-based social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Burke, VA
Services provided
100% BI & Big Data Consulting & SISmall big data company SpatialSet, is based in Burke, Virginia. Their services include BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9
Services provided
20% BI & Big Data Consulting & SI20% Branding20% Social Media Marketing +4 services10% Corporate Photography10% Market Research10% Search Engine Optimization10% Video ProductionNesbit Marketing is a branding agency. They are located in Grand Rapids, Michigan and have small team. Their team offers Branding and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Herndon, VA
Services provided
100% BI & Big Data Consulting & SILaunched in 2014, Swartek is a midsize data analytics company. Their team specializes in BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9
Services provided
100% BI & Big Data Consulting & SILine 45, a big data analytics company, was founded in 2014. They specializes in BI & big data consulting & SI.
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UndisclosedUndisclosedFreelancer
Services provided
50% BI & Big Data Consulting & SI50% Business ConsultingMichael Parent Consulting Services, a business intelligence company and Business Consulting company, was established in 2019. They provides BI & big data consulting & SI and Business Consulting.
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UndisclosedUndisclosed50 - 249
Services provided
100% BI & Big Data Consulting & SIMidsize big data analytics company Centrifuge Analytics, is based in McLean, Virginia. The team specializes in BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Durham, NC
Services provided
20% AI Development20% BI & Big Data Consulting & SI20% IoT Development +2 services20% UX/UI Design20% Web DevelopmentSciMed is a small user experience agency based in Durham, North Carolina. Their services include UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Livonia, MI
Services provided
50% BI & Big Data Consulting & SI50% Custom Software DevelopmentData analytics company and software development firm Great Lakes Consulting Services, Inc. Was launched in 2009. The agency focuses on BI & big data consulting & SI and Custom Software Development.
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UndisclosedUndisclosed2 - 9Washington, MI
Services provided
20% BI & Big Data Consulting & SI20% UX/UI Design10% AI Development +5 services10% Application Testing10% Custom Software Development10% Mobile App Development10% Social Media Marketing10% Web DevelopmentWeBuild Databases is a small UX company in Washington, Michigan. The team offers UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Odenton, MD
Services provided
100% BI & Big Data Consulting & SISpatialGIS is a big data analytics company established in 2016. The team provides BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9
Services provided
20% BI & Big Data Consulting & SI20% Branding20% Graphic Design +2 services20% Logo20% Packaging DesignEstablished in 2009, DealSign is a small branding company. Their team specializes in Branding and Graphic Design.
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UndisclosedUndisclosed10 - 49Silver Spring, MD
Services provided
40% BI & Big Data Consulting & SI30% Custom Software Development30% Web DevelopmentBig data company The HistorySmiths specializes in BI & big data consulting & SI and Custom Software Development. They are based in Silver Spring, Maryland.
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UndisclosedUndisclosed10 - 49
Services provided
40% BI & Big Data Consulting & SI30% Custom Software Development30% Mobile App DevelopmentIsNull Softworks is a big data company. Launched in 2021, their team specializes in BI & big data consulting & SI and Custom Software Development.
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UndisclosedUndisclosed10 - 49Silver Spring, MD
Services provided
100% BI & Big Data Consulting & SIDunatek is a small Silver Spring, Maryland-based big data company. Their services include BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Richboro, PA
Services provided
50% Business Consulting30% Corporate Training & Coaching20% BI & Big Data Consulting & SIMission & Data is a Business Consulting company. Founded in 2020, the team specializes in Business Consulting and Corporate Training & Coaching. The agency is located in Richboro, Pennsylvania.
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UndisclosedUndisclosed10 - 49Malvern, PA
Services provided
50% AI Development25% BI & Big Data Consulting & SI25% Market ResearchZoomi.ai is an AI company headquartered in Malvern, Pennsylvania. Founded in 2012, the team provides Artificial Intelligence and Market Research.
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UndisclosedUndisclosed10 - 49Carnegie, PA
Services provided
60% BI & Big Data Consulting & SI20% AI Development20% Web DevelopmentVISIMO is a data analytics company. Launched in 2015, the team specializes in BI & big data consulting & SI and Web Development. The agency is in Carnegie, Pennsylvania.
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UndisclosedUndisclosed2 - 9Berwyn, PA
Services provided
80% AI Development20% BI & Big Data Consulting & SIEpoxy.ai is an AI firm. The Berwyn, Pennsylvania-based agency was founded in 2020. Their team focuses on Artificial Intelligence and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Wayne, PA
Services provided
100% BI & Big Data Consulting & SITradeCraft Clinical Research is a small big data analytics company based in Wayne, Pennsylvania. Their services include BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49
Services provided
60% BI & Big Data Consulting & SI20% Custom Software Development20% Market ResearchKinertia is a big data analytics company in Pittsburgh, Pennsylvania. The team offers BI & big data consulting & SI and Market Research.
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UndisclosedUndisclosed2 - 9Boothwyn, PA
Services provided
50% Compliance Consulting30% BI & Big Data Consulting & SI20% IoT DevelopmentArdian Technologies, Inc., a Compliance Consulting company, was founded in 2018. In Boothwyn, Pennsylvania, the team specializes in Compliance Consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Philadelphia, PA
Services provided
100% BI & Big Data Consulting & SIBusiness intelligence company Illustrating Progress was launched in 2014. The agency focuses on BI & big data consulting & SI, and is small.
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UndisclosedUndisclosed2 - 9Pittsburgh, PA
Services provided
40% Custom Software Development20% BI & Big Data Consulting & SI20% Branding +1 service20% Graphic DesignInformatics Studio, Inc is a custom software development company. They are based in Pittsburgh, Pennsylvania and have small team. They focus on Custom Software Development and Branding.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
80% BI & Big Data Consulting & SI20% AI DevelopmentData Sapients is a big data analytics company founded in 2023. In Chicago, Illinois, the team offers BI & big data consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Glen Burnie, MD
Services provided
50% BI & Big Data Consulting & SI50% Mobile App DevelopmentDee Tech Consulting is a small big data company and application development company. Founded in 2021, the team offers BI & big data consulting & SI and Mobile App Development.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
40% BI & Big Data Consulting & SI20% Custom Software Development20% IoT Development +1 service20% Mobile App DevelopmentData Agile Incorporated is a data analytics company founded in 2016. Their services include BI & big data consulting & SI and Custom Software Development.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
40% BI & Big Data Consulting & SI20% AI Development20% Recruiting +1 service20% StaffingThe Cognition Group is a big data analytics company. They were launched in 2020 and provide BI & big data consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249Forest Heights, MD
Services provided
20% BI & Big Data Consulting & SI20% Custom Software Development20% E-Commerce Development +2 services20% Mobile App Development20% Web DevelopmentMidsize big data analytics company Datota Tech, is headquartered in Forest Heights, Maryland. The team provides BI & big data consulting & SI and Custom Software Development.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
60% BI & Big Data Consulting & SI20% Business Consulting20% HR ConsultingCatena Solutions is a business intelligence company. Their small team of employees is headquartered in Chicago, Illinois. Their team offers BI & big data consulting & SI and Business Consulting.
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UndisclosedUndisclosed250 - 999Deer Park, IL
Services provided
100% BI & Big Data Consulting & SIModak is a business intelligence company. They are headquartered in Deer Park, Illinois, and their services include BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Peoria, IL
Services provided
100% BI & Big Data Consulting & SILaunched in 2016, TADA is a big data analytics company. Headquartered in Peoria, Illinois, the team provides BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9
Services provided
100% BI & Big Data Consulting & SITableau Certification Questions Practice Test is a data analytics company. Launched in 2017, the agency specializes in BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49
Services provided
100% BI & Big Data Consulting & SISmall data analytics company Rap Research Lab, is based in Baltimore, Maryland. The team specializes in BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
100% BI & Big Data Consulting & SIWizaly, a business intelligence company, was launched in 2014. In Chicago, Illinois, the team provides BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Grand Junction, CO
Services provided
25% BI & Big Data Consulting & SI25% Mobile App Development25% Web Design +1 service25% Web DevelopmentGeodav.tech is a web design company. They are in Grand Junction, Colorado and have small team. Their team specializes in Web Design and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
50% BI & Big Data Consulting & SI50% Market ResearchKnowledgeHound is a Market Research and big data analytics company. Their team is in Chicago, Illinois. The agency offers Market Research and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Boulder, CO
Services provided
50% BI & Big Data Consulting & SI50% Generative AIBoulder Labs is a data analytics company and Generative AI company. Based in Boulder, Colorado, the firm focuses on BI & big data consulting & SI and Generative AI.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.5/40.018.2/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
34.3/40.017.2/20 Reviews7.5/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.1/40.017.4/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting
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Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.
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