Top IT Services Companies & Outsourced IT Support
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List of the Best IT Services Providers
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
Reviews mention Proactive
The feedback regarding Corporate Technologies highlights their proactive approach in IT support for Dakota Medical Foundation. Clients noted their swift issue resolution, often within the same business day, and their proactive monitoring that minimizes downtime during critical events. One client emphasized their meticulous planning and communication, which ensures all technical initiatives are handled efficiently. Overall, the sentiment reflects a strong appreciation for their commitment to partnership and community involvement, positioning them as a trusted extension of the client's team.-
IT Managed Services for Medical Foundation
4.5 Oct 16, 2025Corporate Technologies has delivered measurable improvements in our IT operations, including faster response times, increased reliability, and stronger system performance. Compared to our previous vendor, where support requests often took several days to receive a response, Corporate Technologies now resolves most support tickets within the same business day. Their proactive monitoring has also helped reduce system downtime and prevent technical disruptions during high-demand events such as Giving Hearts Day, contributing directly to operational continuity and organizational impact. Throughout every engagement, they communicate proactively—providing updates as work progresses, outlining next steps, and ensuring our team is informed and supported from start to finish.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Corporate Technologies highlight a strong performance in IT assistance and server management, particularly noted by a nonprofit client who praised their efficiency in transitioning to cloud solutions and updating communication systems. The client emphasized the team's patience and proactive problem-solving, with no areas for improvement identified. Overall sentiment is highly positive, indicating a reliable partnership that enhances operational effectiveness.Was this helpful?
Industry Experience
Corporate Technologies demonstrates expertise across diverse sectors including Telecommunications, Manufacturing, Non-profit, Legal, Construction, and Home Services. Clients commend their responsive IT management and ability to enhance operational efficiency. Feedback highlights their strengths in cybersecurity, system upgrades, and strategic support, showcasing high satisfaction. Overall sentiment is notably positive, indicating Corporate Technologies is well-suited for organizations seeking robust, reliable IT solutions in these industries.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications ManufacturingWas this helpful?
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$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
20% IT Managed Services15% Application Management & Support15% Call Center Services +4 services15% Custom Software Development15% Customer Service Outsourcing10% AI Development10% Enterprise App ModernizationSee all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of FlairsTech indicate a strong client satisfaction, highlighting their technical expertise and effective project management. Clients from LeagueSuite praised the team's ability to improve site performance and deliver new features, noting a seamless collaboration. Similarly, Buildsoft appreciated FlairsTech's proficiency in DevOps and cloud technologies, emphasizing their timely delivery and effective communication. Overall, the sentiment is highly positive, with no significant areas for improvement identified by clients.Was this helpful?
Industry Experience
FlairsTech has demonstrated expertise across various industries, including Construction, Consumer Products & Services, Hospitality, Media, Sports, and Financial Services. Clients commend their strong project management, effective communication, and ability to enhance operational efficiency. Specifically, in Construction, they excelled in DevOps and cloud services; in Consumer Products, they improved technical support processes; and in Hospitality, they enhanced customer service metrics. Overall, FlairsTech is well-suited for businesses seeking reliable tech support and innovative solutions across these sectors.
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Consumer products & services Hospitality & leisure Media Software Financial services Construction SportsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on FlairsTech consistently highlights their competitive pricing and strong value for money. One client noted that FlairsTech 'fit our budget' and provided 'good value for cost,' while another emphasized their 'unique pricing model' which aligned well with budgetary needs. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, with clients appreciating the quality delivered relative to the investment made.Was this helpful?
More responsive than most other service providers
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$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
25% Custom Software Development20% Mobile App Development15% Web Development +4 services10% BI & Big Data Consulting & SI10% Cloud Consulting & SI10% Cybersecurity10% IoT DevelopmentSee all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
Industry Experience
Sigma Software Group has demonstrated significant expertise across various industries, including Advertising & Marketing, Aviation, Food & Beverage, Financial Services, Education, and more. Clients consistently highlight their strong project management skills, timely delivery, and adaptability to specific industry needs. In Advertising & Marketing, they excel in application development and integration, while in Financial Services and Aviation, their capacity for staff augmentation and compliance adherence is notable. Overall, feedback is overwhelmingly positive, indicating a strong fit for clients in technology-driven sectors seeking reliable partnerships.
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Other Industry Food & Beverage Information technology Financial services Education Logistics & Supply Chain Construction Arts, entertainment & music Software Sports IT Services Manufacturing Automotive Retail Real estate Design Healthcare Gambling Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Sigma Software Group highlights a strong sentiment of value for money. Many clients noted that the pricing aligns well with their budget while receiving high-quality services. For instance, one client appreciated Sigma's 'good value for cost' and noted their impressive integration with existing teams. However, some clients mentioned that while they received excellent service, the pricing could be perceived as high in some cases. Overall, the consensus reflects satisfaction with the cost-to-value ratio.Was this helpful?
More responsive than most other service providers
Get in TouchSigma Software Group is very responsive
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UndisclosedUndisclosed250 - 999ACN, Argentina
Services provided
50% Accounting30% Business Consulting20% IT Managed ServicesBDO Argentina is an Accounting company. They are in ACN, Argentina and have midsize team. They focus on Accounting and Business Consulting.
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UndisclosedUndisclosed2 - 9
Services provided
50% IT Managed Services50% Web DesignLaunched in 2013, Hernandez IT Services, Inc. Is a small Elk Grove, California-based IT managed services and web design company. Their team specializes in IT managed services and Web Design.
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$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
50% Custom Software Development10% Application Testing10% BI & Big Data Consulting & SI +5 services10% Enterprise App Modernization5% AI Development5% Cloud Consulting & SI5% Mobile App Development5% UX/UI DesignSee all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
Reviews mention Knowledgeable
Client feedback consistently highlights Rare Crew's extensive knowledge and proactive approach. One client noted their 'extremely knowledgeable' nature and ability to deliver high-quality work, stating they 'go above and beyond' while prioritizing the client's interests. Another client praised their 'good technical knowledge' and ability to anticipate issues, demonstrating deep familiarity with the product. Overall, the sentiment reflects strong confidence in Rare Crew's expertise and reliability.-
Calendar Booking Tool Development for Entertainment Group
4.5 Sep 23, 2020They are extremely proactive and extremely knowledgeable. I have experience working with them on other projects, and they just go above and beyond on everything I have ever worked with them on. The team is all eager to please, very easy to work with, communication is always very good and always very clear.
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Custom CRM Dev & Maintenance for Entertainment Company
4.5 Sep 15, 2020They’re dependable and have good technical knowledge. They anticipate potential issues and proactively deliver multiple solutions. Over time, they’ve gained and demonstrated an in-depth knowledge of our product.
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Industry Experience
Rare Crew has demonstrated strong expertise across various industries, including Sports, Healthcare, Education, and Media. Clients in the Sports industry praised their understanding of operational needs, resulting in efficient POS systems. In Healthcare, their custom applications enhanced tracking and data visualization for children's speech services. The Education sector noted their effective HR software for talent management, while Media clients appreciated their robust CRM solutions. Overall sentiment reflects satisfaction in their responsiveness, project management, and ability to deliver tailored solutions.
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Other Industry Sports Nonprofit IT Services Arts, entertainment & music MediaWas this helpful?
More responsive than most other service providers
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$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
25% AI Development20% AI Agents20% Custom Software Development +3 services15% Enterprise App Modernization10% AI Consulting10% IT Staff AugmentationSee all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
Reviews mention High-quality work
Clients consistently express high satisfaction with the quality of work delivered by AG04. One project manager highlighted that the quality metrics from their end customer were 'excellent,' reflecting the effectiveness of AG04's team. Additionally, clients appreciated the team spirit, commitment, and flexibility of AG04's management, which contributed to a smooth project execution. Overall, the sentiment surrounding the quality of work is overwhelmingly positive, with no significant areas for improvement noted.-
Web App Dev for Full-Service Digital Agency
5.0 Mar 29, 2021The reviews with the client were very successful. The feedback about our deliverables was great! The motivation of each team member to achieve the best possible result is amazing.
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Conference App for Startup
5.0 Jun 10, 2020Ratings and adoption were high and users were engaged from the start to finish, which proves the simplicity and functionality of the app that is created by the highest world standards. They were highly professional, always providing the best tech and innovative solutions, which is certainly desirable while developing such a complex and sophisticated product.
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E-Commerce Solution for IT Services Company
5.0 Jun 3, 2020The project is still under development, but so far the quality metrics as reported by our end customer are excellent! In addition to the excellent team spirit and commitment, the reactivity and the flexibility of the management was much appreciated.
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Software Dev for Electrical Engineering Company
5.0 Jan 9, 2019The work they’ve produced completely satisfies our expectations. We appreciate that the team has remained consistent throughout the project. They have a strong understanding of our needs because they’ve been involved since the beginning.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Notch for its effective support in digital transformation and technical consultancy. A director from Iskon Internet highlighted their team's dedication, innovative ideas, and impactful advice on AI models, which exceeded expectations in efficiency gains. The project management was noted for timely deliveries despite challenges. Overall, sentiment is highly positive, with clients appreciating Notch's culture fit and alignment with company values, indicating strong potential for future collaborations.Was this helpful?
Industry Experience
The provider has demonstrated expertise across multiple industries including Information Technology, Telecommunications, and Automotive. Clients commend their proficiency in software development, AI integration, and project management, often noting effective communication and the ability to meet tight deadlines. Overall sentiment is highly positive, with significant praise for their innovation and commitment to project success, making them a strong fit for IT and digital transformation projects.
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Automotive Agriculture Software Sports IT Services Construction Education Manufacturing Information technology TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Notch for providing excellent value for money, highlighting their competitive pricing and high-quality service. For instance, one client noted that Notch's pricing fit their budget while delivering outstanding results, and another emphasized the team's dedication and impactful advice, which exceeded expectations. Overall, the sentiment reflects strong satisfaction with the cost-to-value ratio, with several clients expressing a desire to continue or expand their engagements due to the effectiveness and affordability of Notch's services.Was this helpful?
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
25% Cloud Consulting & SI25% Cybersecurity25% IT Managed Services +1 service25% IT Strategy ConsultingSee all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
Reviews mention Proactive
Clients commend Datalink Networks Inc. for their proactive approach, particularly in sharing insights on emerging technologies and providing hands-on support during critical situations. One client emphasized their rapid response and consistent delivery, noting that Datalink's proactive support has been instrumental in enhancing business operations and IT infrastructure. Overall, the sentiment is overwhelmingly positive, highlighting their dependability and commitment to exceptional service.-
Managed IT Services for Seafood Company
5.0 Aug 20, 2025Overall, they were a dependable partner, and I appreciated their proactive approach and attention to detail. Their proactive support and resourcefulness have played a key role in helping our company grow and adapt. They’ve consistently gone above and beyond, and most importantly, they’ve been dependable during the moments we’ve needed them most.
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Industry Experience
Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.Was this helpful?
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UndisclosedUndisclosed10 - 49Elk Grove, CA
Services provided
35% Custom Software Development35% IT Managed Services30% Mobile App DevelopmentSyTech Solutions, a software development firm, is based in Elk Grove, California. The team provides Custom Software Development and IT managed services.
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UndisclosedUndisclosed2 - 9Álora, Spain
Services provided
30% Custom Software Development30% Web Design20% IT Managed Services +2 services10% Branding10% LogoGyAinformatica is a software development firm established in 2010. The company provides Custom Software Development and Web Design.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
50% IT Managed Services50% Social Media MarketingXlrINT, LLC is a small IT managed services and social media marketing company. They specialize in IT managed services and Social Media Marketing and were launched in 2008.
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UndisclosedUndisclosed1,000 - 9,999New York, NY
Services provided
50% Corporate Training & Coaching30% Business Consulting20% IT Managed ServicesAlixPartners is a Corporate Training & Coaching company. In New York, New York, the firm was founded in 1981. Their services include Corporate Training & Coaching and Business Consulting.
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UndisclosedUndisclosed50 - 249Bremen, Germany
Services provided
40% Custom Software Development30% AR/VR Development30% IT Managed ServicesUbimax is a custom software development firm. In Bremen, Germany, the agency focuses on Custom Software Development and AR/VR development.
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$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
20% Custom Software Development20% Web Development15% AI Development +5 services10% Cybersecurity10% IT Staff Augmentation10% Mobile App Development10% Staffing5% UX/UI DesignSee all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
Reviews mention Exceeds expectations
Clients consistently express that Accedia exceeds expectations, highlighting their exceptional technical expertise and proactive approach. For instance, the CEO of KER Toki Power AD noted their ability to streamline processes and improve efficiency, while the Business Development Manager at Astea Solutions praised their commitment to high-quality solutions and seamless communication. Additionally, the CEO of dotConnect emphasized Accedia’s talented resources and their role in achieving significant project milestones, ultimately leading to a strong recommendation for their services.-
Software Dev & QA for Technology Consulting Co
5.0 Jan 17, 2024Accedia's commitment to delivering high-quality solutions has been evident in every instance, consistently surpassing our expectations. Their adaptability and positive attitude towards challenges have been commendable across multiple projects. The team's technical expertise, coupled with a customer-centric approach, has made each process enjoyable and successful.
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Dev & UI/UX Design Staff Aug for Digital Banking Startup
4.5 Nov 1, 2022I had previously worked with another offshore company, and although their services were much cheaper, Accedia was better; their resources were much more talented and exceeded my expectations, so I moved my operations from that company to Accedia.
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Custom Dev Projects for Software Development Company
5.0 May 20, 2021Accedia stood out with their dedication, professionalism, and agility to start immediately, undertake short-term engagements, and scale team up and down depending on our client’s business needs. Accedia has gone above and beyond to support all our clients in delivering innovative solutions for the local market.
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Web App Redesign for Electricity Trading Co
5.0 Dec 17, 2024What stands out most about Accedia is their mix of technical expertise in using modern technologies and streamlining DEV workflows, and good understanding of business operations. Beyond delivering the agreed-upon functionalities, they truly understand our company goals and proactively suggest ways to improve both our internal processes and user-facing features. Their input helps us work more efficiently, optimize our platform, and create smoother experience for our customers—a win for both our team and the people who use our services. Accedia has exceeded our expectations, and I’m completely satisfied with what we have achieved so far.
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Industry Experience
Accedia has garnered positive feedback across multiple industries, notably in Financial Services, IT Services, Healthcare, Energy, and Software. Clients commend their technical expertise, project management, and adaptability, often highlighting successful outcomes such as improved operational efficiency and product innovation. In Financial Services, their solutions enhanced compliance and automation. In IT Services, they integrated complex systems efficiently. Their collaborative approach in Healthcare and Energy led to significant advancements in software quality and user experience. Overall, Accedia is well-suited for projects requiring technical proficiency and strategic alignment.
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Financial services IT Services Energy & natural resources Healthcare Restaurants Other Industry Information technology Automotive Engineering Environmental Services Consulting Software Construction Nonprofit Business services Hospitality & leisure Media Advertising & marketing Agriculture ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Accedia's competitive pricing and excellent value for money. For instance, one client noted that Accedia's pricing fit their budget while providing good value for cost. Another emphasized their ability to deliver high-quality solutions at a reasonable price, stating, 'Accedia provides good quality work for a good price point.' Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness of their services.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
40% IT Staff Augmentation40% Recruiting20% CybersecuritySee all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
Industry Experience
Winged IT has demonstrated expertise across various industries, including IT Services, Information Technology, Advertising & Marketing, and Financial Services. Clients praised their responsiveness, professionalism, and ability to deliver high-quality candidates tailored to specific project needs. Overall, the sentiment is highly positive, particularly regarding their strength in cybersecurity and staff augmentation. Potential clients in these sectors can expect reliable partnership, swift delivery, and a solid understanding of technical requirements.
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Information technology Advertising & marketing Software IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Winged IT for delivering good value for cost, with many highlighting that their pricing fit within budget constraints. For example, the COO of Redpoint Cyber mentioned that Winged IT’s pricing was aligned with their budget and offered good value. Similarly, the CEO of Refracted Security noted that Winged IT provided strong candidates quickly without compromising on quality, reinforcing positive sentiments about cost-effectiveness across multiple reviews.Was this helpful?
More responsive than most other service providers
Get in TouchWinged IT is very responsive
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$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
25% Custom Software Development20% IT Staff Augmentation15% Web Development +4 services10% AI Development10% IT Managed Services10% IT Strategy Consulting10% Mobile App DevelopmentSee all 34 projectsDreamix is a versatile software development company offering a wide range of services, including platform development, UX/UI design, data science, AI integration, and DevOps support. The company consistently receives high commendation for its technical expertise, communication skills, and ability to deliver projects on time. Approximately 90% of reviewers highlight Dreamix's cultural fit and collaborative approach, with nearly all reviewers praising their professionalism and responsiveness.
Reviews mention Easy to work with
Clients consistently highlight Dreamix's ease of collaboration, noting their pleasant demeanor and proactive communication. For instance, a CTO from Aiomics GmbH remarked that Dreamix delivered high-quality work without requiring extensive management. Overall, the sentiment is overwhelmingly positive, with clients appreciating the team's professionalism and reliability, contributing to a seamless working relationship.-
DevOps Support & Cloud Consulting for Healthcare Company
5.0 Jan 27, 2026Dreamix delivered high-quality work, was reasonably priced, and was pleasant to work with. Moreover, they didn’t require managing.
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Industry Experience
Dreamix has demonstrated expertise across various industries, including Healthcare, Aviation, Supply Chain, Construction, and Media. Clients commend their strong technical capabilities, effective communication, and cultural alignment. In Healthcare, they excelled in AI integration and compliance solutions. In Aviation, they rapidly scaled digital initiatives. Manufacturing clients noted improvements in predictive maintenance and data integration. Overall, Dreamix is well-regarded for delivering high-quality solutions, making them a suitable partner for projects in technology-driven sectors.
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Supply Chain, Logistics, and Transport Manufacturing Software Real estate Other Industry IT Services Utilities Media Research Consulting Nonprofit Consumer Products Construction Transportation Recreation Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Dreamix's strong value for money, with many noting their competitive pricing and quality of work. One client emphasized, 'they offered good value for the cost,' while another remarked on their 'great culture fit' and 'good value for cost.' Overall, clients expressed satisfaction with the quality of deliverables relative to the investment, often stating that Dreamix exceeded expectations and delivered high-quality results within budget constraints.Was this helpful?
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
50% IT Managed Services50% Web DesignITSourcePro, LLC is an IT managed services and web design agency. The Houston, Texas-based agency was founded in 2009. Their services include IT managed services and Web Design.
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UndisclosedUndisclosed2 - 9Flitwick, England
Services provided
50% Business Consulting25% Branding25% IT Managed ServicesSmall Business Consulting company Abelite Consulting Ltd, is in Flitwick, England. The team offers Business Consulting and Branding.
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$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
40% IT Staff Augmentation20% Custom Software Development20% IT Strategy Consulting +2 services10% AI Development10% Web DesignSee all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, 99brightminds has received positive feedback for its effective candidate sourcing and onboarding support, particularly in providing Arabic-speaking skills. Clients have noted improvements in hiring speed and candidate quality, highlighting the company's alignment with core values and culture. Communication has been described as efficient, with timely project delivery. Overall, the sentiment is highly favorable, with no significant areas for improvement identified by clients.Was this helpful?
Industry Experience
99brightminds has demonstrated strong expertise in the Information Technology sector, particularly in enhancing recruitment processes for Arabic-speaking candidates. Feedback highlights their effective communication, timely delivery, and alignment with client values, resulting in improved hiring speed and candidate quality. Overall sentiment is highly positive, suggesting their services are well-suited for organizations seeking to strengthen their recruitment strategies in tech-related industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding 99brightminds' cost and value for money is positive. Clients appreciate their promptness and alignment with company values, which enhances the hiring process. One client noted significant improvements in hiring speed and candidate quality, indicating that the investment is yielding substantial returns. They chose 99brightminds over competitors due to their cultural fit and perceived value, suggesting a strong alignment between costs and the quality of service provided.Was this helpful?
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
70% CRM Consulting and SI10% AI Development10% API Development +1 service10% IT Staff AugmentationSee all 101 projectsPeeklogic, LLC is a Salesforce consulting firm that specializes in Salesforce development, integration, and support services. Their reviews reflect a high level of client satisfaction, with a 100% positive feedback rate regarding their responsiveness, project management, and ability to deliver practical solutions. Approximately 80% of reviewers highlight their smooth communication and timely delivery, emphasizing their commitment to aligning with client values and adapting to evolving requirements.
Reviews mention Great project management
Clients consistently praised Peeklogic, LLC for their exceptional project management skills, highlighting their ability to deliver on time and maintain clear communication. One client noted, "They demonstrated strong project management throughout the engagement, consistently delivering work on time and within scope." Another stated, "Their project management is impeccable, always hitting our promised deadlines." Overall, the sentiment reflects a high level of satisfaction with Peeklogic's organized and responsive approach to project execution.-
Custom Software Development for SaaS Platform
5.0 Jun 24, 2024Project management is excellent. Peeklogic, LLC sends us weekly reports, and we’ve met with them every week throughout our engagement. Moreover, they’re easy to reach.
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Salesforce Data Migration for IT Recruitment Agency
5.0 Mar 4, 2025The project management is super straightforward. They are very organized and deliver all the items on time.
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Custom Web Portal Dev for Telecommunications Firm
5.0 May 21, 2025Peeklogic's excellent project management. Their detailed planning from start to finish was commendable, and they effectively utilised Smartsheet to track the project. We were consistently updated through timely weekly meetings and their proactive communication on Slack. The project was completed successfully, on time, and bug-free. The Peeklogic team demonstrated exceptional professionalism, handling all our requirements diligently and carefully.
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Mobile App Development for Financial Consulting Company
5.0 Aug 19, 2025Our dedicated project manager is excellent at keeping everything on track and within budget, giving us peace of mind throughout the process. The team is very responsive and consistently delivers on time. Their team is exceptionally skilled and knowledgeable, with a talent for taking our complex requirements and finding creative ways to meet them.
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Salesforce Support for Financial Services Firm
5.0 Mar 25, 2026The team demonstrated strong project management throughout the engagement. Deliverables were consistently completed on time, and communication was clear and proactive. They were highly responsive to our needs, quickly addressing questions, adapting to changes, and providing effective solutions to challenges as they arose.
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19 of 20 reviews are 5 stars$10,000 – $49,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the last six months, client feedback for Peeklogic, LLC has been overwhelmingly positive, highlighting their strong project management and responsiveness. Clients noted improvements in efficiency and lead conversion rates, with one stating, 'Peeklogic's work has saved us 10–15 hours of work per week.' Another remarked on their 'ability to handle both web development and Salesforce simultaneously.' Overall, clients appreciated the team's professionalism and timely delivery, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Peeklogic, LLC has proven expertise across various industries, excelling in Financial Services, Information Technology, Consumer Products, and Medical sectors. Clients commend their ability to enhance Salesforce integration, streamline processes, and implement effective solutions, resulting in improved operational efficiency and increased productivity. Across industries, feedback highlights responsiveness, strong project management, and a collaborative approach. Overall, Peeklogic is well-suited for organizations in need of customized Salesforce solutions and integrations, particularly within fast-paced environments requiring adaptability.
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Telecommunications IT Services Advertising & marketing Real estate Software Education Chemicals & Biotechnology Transportation Arts, entertainment & music Retail Nonprofit Consumer Products Automotive Business services Manufacturing Information technology Other industries Non-profit Consulting Healthcare Financial services Legal Construction Hospitality & leisure Medical Consumer products & servicesWas this helpful?
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UndisclosedUndisclosed10 - 49Machesney Park, IL
Services provided
100% IT Managed ServicesBased in Machesney Park, Illinois, Entre Computer Solutions is an IT managed services company. The team focuses on IT managed services.
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UndisclosedUndisclosed2 - 9Appleton, WI
Services provided
100% CRM Consulting and SIResolv is a CRM consulting and SI company launched in 2001. The agency provides CRM consulting and SI, and is small.
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UndisclosedUndisclosed2 - 9Appleton, WI
Services provided
100% IT Managed ServicesCogentDigital, an IT managed services company, was launched in 2003. They specializes in IT managed services.
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UndisclosedUndisclosed2 - 9Appleton, WI
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100% IT Managed ServicesHeadquartered in Appleton, Wisconsin, Esser Consulting is an IT managed services company. Launched in 2000, the team provides IT managed services.
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UndisclosedUndisclosed2 - 9Appleton, WI
Services provided
100% IT Managed ServicesSmart Computing, an IT managed services company, was established in 2010. The agency focuses on IT managed services, and is small.
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UndisclosedUndisclosed2 - 9Marinette, WI
Services provided
100% IT Managed ServicesUES Technologies is an IT managed services company. Founded in 1997, the team specializes in IT managed services. The agency is in Marinette, Wisconsin and Appleton, Wisconsin.
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UndisclosedUndisclosed2 - 9Neenah, WI
Services provided
100% IT Managed ServicesIT managed services company PC Mechanics is based in Neenah, Wisconsin. Established in 1998, the team provides IT managed services.
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UndisclosedUndisclosed2 - 9Appleton, WI
Services provided
100% IT Managed ServicesIT managed services company Flex Technology Group provides IT managed services. They are in Appleton, Wisconsin.
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UndisclosedUndisclosed10 - 49Brookfield, WI
Services provided
100% IT Managed ServicesCapital Data is an IT managed services company. Headquartered in Brookfield, Wisconsin, their team provides IT managed services.
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UndisclosedUndisclosed2 - 9
Services provided
100% IT Managed ServicesSoporte Guatemala is an IT managed services company. The team is located in Ciudad de Guatemala, Guatemala, and their services include IT managed services.
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UndisclosedUndisclosed2 - 9Winston-Salem, NC
Services provided
100% IT Managed ServicesBaskin Computer Consulting Inc. Is an IT managed services company. The Winston-Salem, North Carolina-based firm offers IT managed services.
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UndisclosedUndisclosed2 - 9Winston-Salem, NC
Services provided
100% IT Managed ServicesComputer and Internet Services, LLC is an IT managed services company. They are in Winston-Salem, North Carolina and have small team. Their services include IT managed services.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
100% IT Managed ServicesRoot Security is a small Cluj-Napoca, Romania-based IT managed services company. The team offers IT managed services.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
60% Accounting20% IT Managed Services10% Business Consulting +1 service10% Financial ConsultingDualkonzept OHG is an Accounting company based in Bremen, Germany. They provide Accounting and IT managed services.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
100% IT Managed ServicesImpuls Data is an IT managed services company launched in 2018. The team specializes in IT managed services.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
50% IT Managed Services50% Web DevelopmentFounded in 1986, Software Decisions is an IT managed services and website development company. Their team specializes in IT managed services and Web Development.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
50% IT Managed Services50% Web DesignYour It Solutions is an IT managed services and web design company. Their small team is in Houston, Texas. Their team provides IT managed services and Web Design.
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UndisclosedUndisclosed10 - 49Bremen, Germany
Services provided
50% Custom Software Development50% IT Managed ServicesGovernikus KG is a software development company and IT managed services company. Established in 1999, their team offers Custom Software Development and IT managed services.
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UndisclosedUndisclosed2 - 9Frankfurt am Main, Germany
Services provided
50% IT Managed Services50% Web DesignPeloton IT GmbH is an IT managed services and web design agency. Their small team is headquartered in Frankfurt am Main, Germany. Their team offers IT managed services and Web Design.
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UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
Services provided
50% IT Managed Services20% HR Consulting20% HR Outsourcing +1 service10% RecruitingIJC, an IT managed services company, is in Cluj-Napoca, Romania. The team provides IT managed services and HR Consulting.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
50% BI & Big Data Consulting & SI50% E-Commerce DevelopmentEstablished in 2013, Kemo Data Consulting is a business intelligence company and e-commerce development company. The team focuses on BI & big data consulting & SI and E-Commerce Development.
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UndisclosedUndisclosed2 - 9
Services provided
50% IT Managed Services50% Web DesignSmall IT managed services and web design company ITSTEIN, is headquartered in Texas. Their services include IT managed services and Web Design.
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UndisclosedUndisclosed10 - 49Orlando, FL
Services provided
100% IT Managed ServicesLaunched in 2010, Kavaliro is an IT managed services company. In Orlando, Florida, the team focuses on IT managed services.
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UndisclosedUndisclosed2 - 9Lawrence, KS
Services provided
100% IT Managed ServicesIT managed services company Doctor Dave focuses on IT managed services. They were founded in 1990.
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UndisclosedUndisclosed2 - 9Lawrence, MA
Services provided
100% IT Managed ServicesEstablished in 2003, Delphi Technology Solutions is an IT managed services company. The team focuses on IT managed services.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
50% Custom Software Development50% IT Managed ServicesBH Tek Solutions is a software development firm and IT managed services company. The firm is in Houston, Texas. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
50% Custom Software Development50% IT Managed ServicesBIG HELP desk is a small Houston, Texas-based custom software development company and IT managed services company. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed50 - 249Lancenigo, Italy
Services provided
50% CRM Consulting and SI50% E-Commerce DevelopmentAton S.p.A., a CRM consulting and SI and e-commerce development company, was established in 1988. The team offers CRM consulting and SI and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
30% AI Development30% Market Research20% Custom Software Development +1 service20% IT Managed ServicesSmall AI company Infection Point, is located in Cluj-Napoca, Romania. Their services include Artificial Intelligence and Market Research.
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UndisclosedUndisclosed10 - 49Padova, Italy
Services provided
100% ERP Consulting and SIMBM Italia S.r.l. Is a small ERP consulting and SI company. They focus on ERP consulting and SI and were launched in 1980.
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UndisclosedUndisclosed2 - 9Quito, Ecuador
Services provided
100% IT Managed ServicesHardware Doctor, an IT managed services company, is located in Quito, Ecuador. Their services include IT managed services.
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UndisclosedUndisclosed50 - 249Bari, Italy
Services provided
70% Commercial Property Management20% IT Managed Services10% Building Security ServicesEstablished in 1993, NAZCA Facility Management is a midsize Commercial Property Management company. Their team focuses on Commercial Property Management and IT managed services.
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UndisclosedUndisclosed50 - 249Ellicott City, MD
Services provided
50% Custom Software Development50% IT Managed ServicesDCCA is a custom software development firm and IT managed services company. They offer Custom Software Development and IT managed services and were established in 1982.
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UndisclosedUndisclosed2 - 9Ellicott City, MD
Services provided
50% IT Managed Services50% Web DevelopmentLaunched in 2003, Whole Realm Technologies is an IT managed services and web development firm. The team offers IT managed services and Web Development.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
80% Accounting20% IT Managed ServicesOracle Advisory Services, LLC is an Accounting company. The New York, New York-based agency was established in 2000. Their services include Accounting and IT managed services.
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UndisclosedUndisclosed2 - 9Port Augusta, Australia
Services provided
20% IT Managed Services15% Branding15% Graphic Design +4 services15% Social Media Marketing15% Web Design10% Logo10% Video ProductionWebb Software is a small IT managed services company. Founded in 2009, the team focuses on IT managed services and Branding.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
50% IT Managed Services50% Social Media MarketingC4I Technologies INC is an IT managed services and social media marketing firm. Their team is located in Houston, Texas. The agency specializes in IT managed services and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Budapest, Hungary
Services provided
35% Mobile App Development35% Web Development30% IT Managed ServicesFounded in 2011, NOMO GROUP is a mobile application development company. The firm provides Mobile App Development and Web Development.
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UndisclosedUndisclosed2 - 9Branchburg, NJ
Services provided
20% Branding20% Custom Software Development20% IT Managed Services +2 services20% Search Engine Optimization20% Web DesignOutTech IT is a software development company. They are located in Branchburg, New Jersey and have small team of experts. Their services include Custom Software Development and Branding.
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UndisclosedUndisclosed50 - 249Duluth, GA
Services provided
35% Custom Software Development35% IT Staff Augmentation30% Other IT Consulting and SIEstablished in 2003, Novalink Solutions LLC is a software development company. Headquartered in Duluth, Georgia, the team provides Custom Software Development and IT staff augmentation.
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UndisclosedUndisclosed10 - 49St. Charles, IL
Services provided
70% Business Consulting30% IT Managed ServicesInfinite Systems Support, Inc. Is a Business Consulting company. They are in St. Charles, Illinois and have small team. They focus on Business Consulting and IT managed services.
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Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.6/40.017.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$10,000+$25 - $49 / hr1,000 - 9,999Southborough, MA
Ability to deliver
36.6/40.016.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting
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Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.
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