Top BPO Companies in Delhi
15 Leaders 15 Contenders
255 Companies
List of the Top Delhi BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves Delhi, IndiaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Patient
Clients have expressed a highly positive sentiment regarding Connext's patient approach to project management. One reviewer noted their 'entrepreneurial, patient, people-focused' nature, highlighting their ability to maintain steady communication and adapt to client needs. This patience contributed to effective collaboration, as one client remarked that Connext was 'more on the ball' than their own team. Overall, the feedback underscores Connext's commitment to a thoughtful and measured engagement style.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Delhi, IndiaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Flexible
The sentiment regarding flexibility in client feedback for Hugo Inc. is overwhelmingly positive. Clients have praised the company's adaptability in meeting evolving project needs and timelines. For instance, one CMO noted Hugo's 'flexibility has been a game-changer' for their operations, allowing for rapid scaling without bureaucratic delays. Similarly, another client emphasized that Hugo's team was 'incredibly easy and fun to work with,' showcasing their willingness to adjust to client requirements seamlessly. Overall, Hugo Inc. is recognized for its exceptional flexibility and responsiveness.-
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs. What I like most about Hugo is their team's ability to tackle complex problems head-on without needing constant direction. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners.
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Customer Support for IT Company
5.0 Aug 24, 2023Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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UndisclosedUndisclosed10 - 49New Delhi, India
Services provided
100% Back Office OutsourcingGSB LPO Services is a Back Office Outsourcing company. They were founded in 2007 and provide Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Gurugram, India
Services provided
30% Call Center Services15% Accounting15% Market Research +4 services10% Customer Service Outsourcing10% HR Consulting10% Sales Outsourcing10% TranscriptionPhone answering service Navigant Technologies Pvt. Ltd. Is in Gurugram, India. Launched in 2003, the team focuses on Call Center Services and Accounting.
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$1,000+$25 - $49 / hr2 - 9New Delhi, India
Services provided
70% Call Center Services30% Market ResearchAARV Services Pvt. Ltd. Is a small call center service based in New Delhi, India. The team provides Call Center Services and Market Research.
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$1,000+$150 - $199 / hr10 - 49Noida, India
Services provided
10% Advertising10% Branding10% Call Center Services +7 services10% Custom Software Development10% Direct Marketing10% Mobile App Development10% Product Design10% UX/UI Design10% Web Design10% Web DevelopmentZehra Global Services is an Advertising company. Their small team is located in Noida, India. Their services include Advertising and Custom Software Development.
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UndisclosedUndisclosed2 - 9New Delhi, India
Services provided
80% Accounting10% Back Office Outsourcing10% Customer Service OutsourcingLaunched in 1979, Raj Har Gopal & Co. Is an Accounting company. The small team offers Accounting and Back Office Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Ability to Deliver considers three criteria:
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List of the Top 15 Delhi BPO Services
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
28.1/40.014/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
27.9/40.016.4/20 Reviews7.2/10 Clients & Experience4.4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999New Delhi, India
Ability to deliver
25.5/40.015/20 Reviews6.5/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Gurugram, India
Ability to deliver
25.8/40.016.2/20 Reviews6.2/10 Clients & Experience3.4/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
20.2/40.015.6/20 Reviews0.9/10 Clients & Experience3.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr250 - 999Noida, India
Ability to deliver
18.9/40.014.8/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Delhi, India
Ability to deliver
32.7/40.020/20 Reviews8.4/10 Clients & Experience4.3/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr250 - 999New Delhi, India
Ability to deliver
26.4/40.016.6/20 Reviews6.1/10 Clients & Experience3.7/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
19.9/40.016.2/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Delhi, India
Ability to deliver
21.7/40.016.2/20 Reviews1.4/10 Clients & Experience4.1/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
19.6/40.016.2/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Ghaziabad, India
Ability to deliver
29/40.015.8/20 Reviews9.5/10 Clients & Experience3.7/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr50 - 249Noida, India
Ability to deliver
17.4/40.013.2/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$100 - $149 / hr10,000+Noida, India
Ability to deliver
16.9/40.013/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$100 - $149 / hr250 - 999Gurugram, India
Ability to deliver
21.1/40.017.4/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$5,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
22.3/40.016.2/20 Reviews1.9/10 Clients & Experience4.2/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+$50 - $99 / hr10 - 49New Delhi, India
Ability to deliver
20.1/40.014.6/20 Reviews1.8/10 Clients & Experience3.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
Undisclosed$25 - $49 / hr10 - 49Delhi, India
Ability to deliver
27.5/40.016.2/20 Reviews7.2/10 Clients & Experience4.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr10 - 49New Delhi, India
Ability to deliver
26.6/40.015.6/20 Reviews6.9/10 Clients & Experience4.1/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Noida, India
Ability to deliver
20.5/40.016.2/20 Reviews0/10 Clients & Experience4.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+< $25 / hr50 - 249Noida, India
Ability to deliver
26.5/40.015.8/20 Reviews6.2/10 Clients & Experience4.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr10 - 49New Delhi, India
Ability to deliver
19.6/40.016.2/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
6.6/40.00/20 Reviews2.1/10 Clients & Experience4.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr1,000 - 9,999New Delhi, India
Ability to deliver
6.2/40.00/20 Reviews2.1/10 Clients & Experience4.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Noida, India
Ability to deliver
6.1/40.00/20 Reviews1.1/10 Clients & Experience5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10,000+Gurugram, India
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
76% Back Office Outsourcing24% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Delhi, India
Ability to deliver
9.5/40.00/20 Reviews5.4/10 Clients & Experience4.1/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$25 - $49 / hr10 - 49Noida, India
Ability to deliver
22/40.016.6/20 Reviews2.4/10 Clients & Experience3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed50 - 249New Delhi, India
Ability to deliver
21.1/40.015.6/20 Reviews1.7/10 Clients & Experience3.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Noida, India
Ability to deliver
9/40.00/20 Reviews4.5/10 Clients & Experience4.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other
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