TopHawks is a leading Sales Enablement and Retail Execution company helping brands build, scale, and manage their sales and market presence across India. Since 2015, we have partnered with 500+ brands, deploying 26,500+ field representatives across 246+ cities and generating ₹680 Crore+ in measurable client revenue through outsourced sales and field execution programmes.
Our capabilities span the entire sales and retail execution ecosystem — Sales Outsourcing, Mystery Shopping & Audits, Visual Merchandising, Brand Activation & BTL, Staffing Services, and Data Collection & Market Intelligence.
This allows clients to work with a single partner across multiple stages of their go-to-market and revenue-generation journey. We build and manage dedicated and shared field teams, in-store promoters, sales representatives, retail and distribution expansion teams, auditors, merchandisers, activation teams, and specialised sales talent.
Our programmes are supported by technology-enabled field tracking, geotagged evidence, compliance monitoring, training, performance management, and real-time reporting. Our approach combines strategy, talent, technology, execution, and governance.
We translate a client's business objective into a structured deployment plan, source and train the right resources, execute through controlled field operations, and continuously measure performance against defined KPIs.
We work with global enterprises, Fortune 500 companies, established Indian businesses, emerging brands, and high-growth companies that need to expand their market presence, improve retail execution, acquire customers, build distribution, gather market intelligence, or scale sales operations without the complexity of building large internal teams.
At TopHawks, we aim to go beyond being a manpower or agency partner. We become an extension of our client's team
"With the help of TopHawks Marketing Solutions, our business improved."
May 6, 2019
Category Manager, B2B Online Store
Yuvraj Pandey
Verified
Information technology
India
11-50 Employees
Phone Interview
Verified
TopHawks Marketing Solutions outsourced a sales team to a B2B online store. They assigned various salespeople to work in the field.
Business has benefitted significantly because of TopHawks Marketing Solutions. They exceeded expectations. Their transparent communication supplemented their professional management style.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the category manager for a B2B online store.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with TopHawks Marketing Solutions?
We hired TopHawks Marketing Solutions to provide sales outsourcing for our company.
SOLUTION
What was the scope of their involvement?
TopHawks Marketing Solutions outsources a sales team to us, using their large employee base and network.
What is the team composition?
We had an assigned project manager along with the salespeople who worked on the ground.
How did you come to work with TopHawks Marketing Solutions?
One of our investors referred them to our team.
What is the status of this engagement?
We worked with TopHawks Marketing Solutions from March 2018 to December 2018.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
With the help of TopHawks Marketing Solutions, our business improved. We’re satisfied with the services they provided.
How did TopHawks Marketing Solutions perform from a project management standpoint?
To track them, the project manager coordinated with the salespeople and received all the data and presentations. Their team provided a CRM tool to track where the salespeople are working, who they’re meeting, and what they’re getting as an output. The salespeople who worked in the field put all of their information on the CRM where the project manager collected and provided it to our team. Communication was transparent. We used email, phone calls, and WhatsApp.
What did you find most impressive about them?
We have an excellent working relationship with them. Their team is friendly and transparent. The experience was good compared to other providers.
Are there any areas they could improve?
They can use their CRM more effectively and efficiently.
Do you have any advice for potential customers?
I strongly recommend using their services.
RATINGS
4.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
"They work on time."
Cost
3.5
Value / within estimates
"There's good value for money."
Willing to Refer
4.5
NPS
Showing 1-1 of
1 Reviews
Our Story
We are TopHawks — India’s sales enablement team since 2015. Our mission: build, deploy and manage high-performance field forces that drive measurable revenue. With 26,500+ reps, 175,000+ vetted candidates, proprietary Trackwick/TracknTrain tech and 11 years of field expertise, we deliver sales outsourcing, mystery audits, visual merchandising, BTL activations, staffing and data collection — generating ₹680Cr+ for 500+ brands across 246 cities.
Locations (4)
D-5, Logix Infotech park Sector 59Noida, India201301
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
Sign in to see which brands trust TopHawks Marketing Solutions.
Get connected to see updates from TopHawks Marketing Solutions like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.
