Top BPO Companies in Colombia
10 Leaders 15 Contenders
110 Companies
List of the Top Colombia BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves ColombiaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Timely
Overall, clients express a positive sentiment regarding Connext's timeliness. One client highlighted their ability to complete screening, interviews, and placements within 14 days, significantly enhancing operational efficiency. Another praised Connext for their great communication and frequent touchpoints, which contributed to successful onboarding and project management. Clients consistently noted that Connext met deadlines and effectively responded to needs, underscoring their commitment to timely delivery and support.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023We are now able to notify Connext of a resource need and in most cases can have screening, interviews, and placement completed in under 14 days. With their support, we continue to grow our business, and improve client satisfaction. The relationship has been very successful.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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UndisclosedUndisclosed250 - 999Serves ColombiaServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
Reviews mention Professional
Remote Team Solutions has received consistently positive feedback regarding their professionalism. Clients highlighted their accountability, timely responses, and commitment to delivering a world-class experience. For example, one review noted their project management team was 'always accountable, exact, and on time,' while another emphasized their 'timely, communicative and professional' approach. Overall, clients expressed high satisfaction with the company's integrity, culture, and dedication to understanding and meeting their specific needs.-
Outsourcing & Recruitment for HR Company
5.0 Nov 17, 2023They were timely, communicative and professional. The quality of the kick off meeting was impressive.
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Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023From the very beginning, their team demonstrated a deep understanding of our unique needs. Their meticulous approach to screening and vetting candidates ensured that every individual presented was not only a match on paper but also a potential fit for our specific work dynamics. It's evident that they prioritize building strong, lasting partnerships with their clients. Their excellence, professionalism, and commitment have exceeded my highest expectations.
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Customer Service Outsourcing for Pest Control Co
5.0 May 21, 2025The project management team at Remote Team Solutions is always accountable, exact, and on time. They take ownership over results. They have delivered nothing short of a world class experience.
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1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.Was this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
25% Search Engine Optimization20% Video Production15% Back Office Outsourcing +4 services15% Digital Strategy10% Business Consulting10% Social Media Marketing5% Web DesignAgencia El Medio Comunica is a SEO company. Their small team is headquartered in Bogotá, Colombia and provides Search Engine Optimization and Video Production. The company was established in 2010.
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
60% Call Center Services40% SMS MarketingSaem Colombia is a small answering service company located in Bogotá, Colombia. Their services include Call Center Services and SMS Marketing.
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UndisclosedUndisclosed10,000+Bogotá, Colombia
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Bogotá, Colombia
Canapro - Calle 63, Edificio Canapro,
Bogotá, Colombia 111221More than 5k
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UndisclosedUndisclosed50 - 249Ibagué, Colombia
Services provided
35% Custom Software Development15% Cloud Consulting & SI10% CRM Consulting and SI +4 services10% Call Center Services10% ERP Consulting and SI10% Mobile App Development10% Web DevelopmentFounded in 1998, Tecnologias Sinergia S.A.S is a midsize Ibagué, Colombia-based software development firm. Their team provides Custom Software Development and cloud consulting & SI.
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UndisclosedUndisclosed10,000+Bogotá, Colombia
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% IT Staff Augmentation +3 services15% Call Center Services5% Engineering5% HR ConsultingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Easy to work with
Clients consistently describe Emapta as easy to work with, highlighting their approachability and responsiveness. One client noted that the EMAPTA consultant was 'instantly able to understand challenges' and was 'an absolute pleasure to work with.' Weekly meetings facilitated effective communication, with project managers who listened to team input. Overall, feedback reflects a strong sentiment of satisfaction regarding Emapta's collaborative and supportive approach throughout the project.-
Website Dev for Health Care Provider
5.0 Oct 25, 2020The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges. An absolute pleasure to work with.
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Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication.
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Healthcare Energy & natural resources Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered.Was this helpful?
See All Locations (19)Bogotá, Colombia
97-46 Carrera 16
Bogotá, Colombia 11022150 - 75
+57 601 786 8748
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$10,000+< $25 / hr10,000+Bogotá, Colombia
Services provided
35% Customer Service Outsourcing25% Call Center Services20% Back Office Outsourcing +3 services10% Sales Outsourcing5% Finance & Accounting Outsourcing (FAO)5% IT Managed ServicesUbiquity is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services, and the firm is based in New York, New York and McAllen, Texas.
Read moreSee All Locations (13)Bogotá, Colombia
CCI Building Calle 26, No. 59-41, 6th Floor
Bogotá, Colombia 110111301 - 400
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
50% Accounting30% Back Office Outsourcing20% IT Strategy ConsultingEstablished in 2016, TechnoKey SAS is an Accounting company. The team provides Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Medellín, Colombia
Services provided
35% Staffing30% Back Office Outsourcing25% IT Staff Augmentation +1 service10% Employer of Record (EOR) ServicesSee all 3 projectsSD Solutions is a recruitment and outsourcing firm specializing in custom recruitment, HR management, and offshore team building services. Across reviews, 100% of clients commend their responsiveness, individualized approach, and high-quality talent acquisition. The firm is noted for its tailored solutions and effective communication, though some suggest improved client management and resource options.
Reviews mention Efficient
Clients consistently commend SD Solutions for their efficient processes in talent acquisition. One client noted their ability to find skilled candidates on a short timeline, emphasizing the ease of communication and responsiveness throughout the engagement. They highlighted the company's personalized approach, which results in long-term employee retention. Overall, the sentiment reflects a strong appreciation for SD Solutions' efficient management and effective understanding of client needs.-
IT Hiring Services for AR/VR Startup
5.0 Apr 9, 2018They’re very easy to interact with and extremely responsive. Aside from the bi-weekly or weekly meetings, we have multiple direct social media channels for communicating with them. Communication is direct, ongoing, and very positive. If you are precise with what you need, why you need it, and when you need it, they will create an efficient process to find the exact candidates you need.
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Industry Experience
SD Solutions has demonstrated expertise across the Financial Services, IT Services, and Business Services industries. Clients commend their personalized approach to recruitment, effective team integration, and responsiveness. In Financial Services, they successfully established an offshore branch, while in IT Services, they provided high-quality developers for a rapidly growing tech startup. Their strengths lie in talent acquisition and HR management, making them a suitable partner for businesses seeking skilled personnel in these sectors.
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Financial services IT Services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SD Solutions' strong value for money, noting their competitive pricing and high-quality service. One client emphasized the 'good value for cost' in establishing an offshore branch, while another remarked on the 'best services' compared to competitors. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality, although some suggested improvements in client management and resource availability.Was this helpful?
See All Locations (6)Medellín, Colombia
Cl 10 #32-115, El Poblado, Medellín
Medellín, Colombia 0500216 - 9
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UndisclosedUndisclosed2 - 9Workzone, Colombia
Services provided
25% Back Office Outsourcing25% HR Outsourcing25% IT Managed Services +1 service25% IT Strategy ConsultingIn Workzone, Colombia, Golden Payroll SAS is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and IT managed services.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
100% Call Center ServicesCollect Center is an answering service company located in Panamá, Panama and Bogotá, Colombia. They provide Call Center Services.
Read moreSee All Locations (2)Bogotá, Colombia
Carrera 10 No 19-65 Camacol Building - Office 401.
Bogotá, Colombia 1102212 - 5
+57.3.160.104.200
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Ability to Deliver considers three criteria:
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List of the Top 10 Colombia BPO Services
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$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
23.7/40.016.2/20 Reviews2.2/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Medellín, Colombia
Ability to deliver
24.8/40.016.2/20 Reviews2.9/10 Clients & Experience5.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Medellín, Colombia
Ability to deliver
22/40.017.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Armenia, Colombia
Ability to deliver
33.6/40.016.2/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+< $25 / hr50 - 249Medellín, Colombia
Ability to deliver
21.2/40.016.2/20 Reviews0.4/10 Clients & Experience4.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr2 - 9Barranquilla, Colombia
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$50 - $99 / hr10 - 49Medellín, Colombia
Ability to deliver
31.7/40.016.6/20 Reviews8.1/10 Clients & Experience7/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$5,000+$25 - $49 / hr10 - 49Bogotá, Colombia
Ability to deliver
26.4/40.015.8/20 Reviews5/10 Clients & Experience5.6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+Undisclosed50 - 249Medellín, Colombia
Ability to deliver
26.6/40.016.8/20 Reviews5.4/10 Clients & Experience4.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
12.6/40.00/20 Reviews6.9/10 Clients & Experience5.7/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr10 - 49Armenia, Colombia
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+$50 - $99 / hr10 - 49Bogotá, Colombia
Ability to deliver
27.3/40.014.6/20 Reviews7.4/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$25,000+$25 - $49 / hr50 - 249Barranquilla, Colombia
Ability to deliver
23.3/40.015.6/20 Reviews2.4/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+$150 - $199 / hr10 - 49Bogotá, Colombia
Ability to deliver
21.8/40.017.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$10,000+< $25 / hr1,000 - 9,999Bogotá, Colombia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$100,000+< $25 / hr250 - 999Barranquilla, Colombia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed< $25 / hr250 - 999Barranquilla, Colombia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Bogotá, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Medellín, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+Undisclosed50 - 249Medellín, Colombia
Ability to deliver
19.8/40.014.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+< $25 / hr10 - 49Barranquilla, Colombia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
24.9/40.016.2/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Barranquilla, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing
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