Top BPO Companies in Colombia
10 Leaders 15 Contenders
109 Companies
List of the Top Colombia BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves ColombiaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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UndisclosedUndisclosed250 - 999Serves ColombiaServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing and recruitment company that excels in sourcing and managing remote employees across various industries. With approximately 90% positive feedback from reviewers, clients frequently praise their ability to find great talent and their supportive project management approach. Notably, around 40% of reviewers highlight their cultural fit and alignment with company values as standout features.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for Remote Team Solutions indicates a strong positive sentiment, highlighting their effective talent acquisition and project management. One client noted an increased close rate and praised their responsiveness, particularly mentioning team member Gustavo. Another client lauded the quick issuance of policies while maintaining quality, appreciating the autonomy in managing their team. Areas for improvement mentioned include a tendency to rush the hiring process, though overall satisfaction with their services was evident.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
60% Call Center Services40% SMS MarketingSaem Colombia is a small answering service company located in Bogotá, Colombia. Their services include Call Center Services and SMS Marketing.
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UndisclosedUndisclosed10,000+Bogotá, Colombia
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Bogotá, Colombia
Canapro - Calle 63, Edificio Canapro,
Bogotá, Colombia 111221More than 5k
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UndisclosedUndisclosed50 - 249Ibagué, Colombia
Services provided
35% Custom Software Development15% Cloud Consulting & SI10% CRM Consulting and SI +4 services10% Call Center Services10% ERP Consulting and SI10% Mobile App Development10% Web DevelopmentFounded in 1998, Tecnologias Sinergia S.A.S is a midsize Ibagué, Colombia-based software development firm. Their team provides Custom Software Development and cloud consulting & SI.
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UndisclosedUndisclosed10,000+Bogotá, Colombia
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% IT Staff Augmentation +3 services15% Call Center Services5% Engineering5% HR ConsultingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication.
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Healthcare Other Industry Energy & natural resourcesWas this helpful?
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See All Locations (19)Bogotá, Colombia
97-46 Carrera 16
Bogotá, Colombia 11022150 - 75
+57 601 786 8748
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$10,000+< $25 / hr10,000+Bogotá, Colombia
Services provided
35% Customer Service Outsourcing25% Call Center Services20% Back Office Outsourcing +3 services10% Sales Outsourcing5% Finance & Accounting Outsourcing (FAO)5% IT Managed ServicesUbiquity is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services, and the firm is based in New York, New York and McAllen, Texas.
Read moreSee All Locations (13)Bogotá, Colombia
CCI Building Calle 26, No. 59-41, 6th Floor
Bogotá, Colombia 110111301 - 400
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
50% Accounting30% Back Office Outsourcing20% IT Strategy ConsultingEstablished in 2016, TechnoKey SAS is an Accounting company. The team provides Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Medellín, Colombia
Services provided
35% Staffing30% Back Office Outsourcing25% IT Staff Augmentation +1 service10% Employer of Record (EOR) ServicesSee all 3 projectsSD Solutions is a recruitment and outsourcing firm specializing in custom recruitment, HR management, and offshore team building services. Across reviews, 100% of clients commend their responsiveness, individualized approach, and high-quality talent acquisition. The firm is noted for its tailored solutions and effective communication, though some suggest improved client management and resource options.
Reviews mention Timely
Clients have consistently praised SD Solutions for their timely responses and efficient processes. One client noted their ability to find skilled candidates on a short timeline, emphasizing the ease of communication and ongoing interaction. The responsiveness of the team was highlighted as a key strength, with multiple channels available for direct communication. Overall, the sentiment regarding timeliness is highly positive, with clients expressing satisfaction with the promptness and effectiveness of the services provided.-
IT Hiring Services for AR/VR Startup
5.0 Apr 9, 2018Because they understood our business needs, they were able to find skilled candidates on a short timeline. I would also reiterate that communication is easy, simple, and ongoing. If you are precise with what you need, why you need it, and when you need it, they will create an efficient process to find the exact candidates you need.
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Recruitment Services for Financial Services Company
5.0 Feb 11, 2025They made sure to deliver everything on time, meeting all our deadlines without compromising on quality. What stood out most was their responsiveness – whenever we had new requirements or adjustments, they were quick to understand our needs and provided thoughtful, customized solutions. They kept us updated throughout the process, which really helped build trust.
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Industry Experience
SD Solutions has demonstrated expertise across the Financial Services, IT Services, and Business Services industries. Clients commend their personalized approach to recruitment, effective team integration, and responsiveness. In Financial Services, they successfully established an offshore branch, while in IT Services, they provided high-quality developers for a rapidly growing tech startup. Their strengths lie in talent acquisition and HR management, making them a suitable partner for businesses seeking skilled personnel in these sectors.
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Financial services IT Services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SD Solutions' strong value for money, noting their competitive pricing and high-quality service. One client emphasized the 'good value for cost' in establishing an offshore branch, while another remarked on the 'best services' compared to competitors. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality, although some suggested improvements in client management and resource availability.Was this helpful?
See All Locations (6)Medellín, Colombia
Cl 10 #32-115, El Poblado, Medellín
Medellín, Colombia 0500216 - 9
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UndisclosedUndisclosed2 - 9Workzone, Colombia
Services provided
25% Back Office Outsourcing25% HR Outsourcing25% IT Managed Services +1 service25% IT Strategy ConsultingIn Workzone, Colombia, Golden Payroll SAS is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and IT managed services.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
100% Call Center ServicesCollect Center is an answering service company located in Panamá, Panama and Bogotá, Colombia. They provide Call Center Services.
Read moreSee All Locations (2)Bogotá, Colombia
Carrera 10 No 19-65 Camacol Building - Office 401.
Bogotá, Colombia 1102212 - 5
+57.3.160.104.200
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Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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- Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 10 Colombia BPO Services
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$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
23.7/40.016.2/20 Reviews2.2/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Medellín, Colombia
Ability to deliver
25/40.016.4/20 Reviews2.9/10 Clients & Experience5.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Medellín, Colombia
Ability to deliver
22/40.017.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Armenia, Colombia
Ability to deliver
33.6/40.016.2/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+< $25 / hr50 - 249Medellín, Colombia
Ability to deliver
21.2/40.016.2/20 Reviews0.4/10 Clients & Experience4.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr2 - 9Barranquilla, Colombia
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$50 - $99 / hr10 - 49Medellín, Colombia
Ability to deliver
31.7/40.016.6/20 Reviews8.1/10 Clients & Experience7/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$5,000+$25 - $49 / hr10 - 49Bogotá, Colombia
Ability to deliver
26.4/40.015.8/20 Reviews5/10 Clients & Experience5.6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+Undisclosed50 - 249Medellín, Colombia
Ability to deliver
26.6/40.016.8/20 Reviews5.4/10 Clients & Experience4.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
12.6/40.00/20 Reviews6.9/10 Clients & Experience5.7/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr10 - 49Armenia, Colombia
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+$50 - $99 / hr10 - 49Bogotá, Colombia
Ability to deliver
27.3/40.014.6/20 Reviews7.4/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$25,000+$25 - $49 / hr50 - 249Barranquilla, Colombia
Ability to deliver
23.3/40.015.6/20 Reviews2.4/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+$150 - $199 / hr10 - 49Bogotá, Colombia
Ability to deliver
21.8/40.017.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$10,000+< $25 / hr1,000 - 9,999Bogotá, Colombia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$100,000+< $25 / hr250 - 999Barranquilla, Colombia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed< $25 / hr250 - 999Barranquilla, Colombia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Bogotá, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Medellín, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+Undisclosed50 - 249Medellín, Colombia
Ability to deliver
19.8/40.014.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+< $25 / hr10 - 49Barranquilla, Colombia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
25.1/40.016.4/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Barranquilla, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing
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