Top Call Center Services & Voice Services in Virginia
36 Companies
4 Leaders 15 Contenders
List of the Top Virginia Call Center Companies & Voice Services
Sponsored
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
Reviews mention "transparent"Reviews mention "helpful"Reviews mention "accessible"Reviews mention "timely" -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
Reviews mention "customized support"Reviews mention "proactive"Reviews mention "transparent"Reviews mention "dedicated" -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% FulfillmentSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
Reviews mention "open to feedback"Reviews mention "timely"Reviews mention "knowledgeable"Reviews mention "accessible" -
$5,000+$150 - $199 / hr2 - 9Fairfax Station, VA
Services provided
70% Sales Outsourcing20% Corporate Training & Coaching10% Business ConsultingRed2Black Group offers sales optimization, CRM integration, and sales training services. Client reviews indicate consistent satisfaction with their expertise in sales processes and enablement, their responsive and efficient project management, and their ability to generate substantial improvements in sales performance. Red2Black Group is noted for its professional, personalized approach and effective communication.
Reviews mention "honest"Reviews mention "timely"Reviews mention "team players"Reviews mention "easy to work with" -
UndisclosedUndisclosed10 - 49Chesapeake, VA
Services provided
70% Call Center Services30% Customer Service OutsourcingMAP Communications offers Contact Center Services, including Inbound Call Center, Customer Support Services, and Telemarketing Services. Overall feedback on Clutch.co indicates that they significantly improve efficiency and customer experience, with strong communication and responsiveness. However, one review highlighted dissatisfaction with their call-answering services and billing transparency. This suggests a generally positive but occasionally mixed customer experience.
0.4 out of 5.0 rating for costReviews mention "efficient"Completed projects in 13 citiesReviews mention "communicative" -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
Completed projects in 2 countriesReviews mention "exceptional results"Reviews mention "efficient"Reviews mention "well-organized projects" -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
Reviews mention "exceptional performance"Reviews mention "communicative"Reviews mention "passionate about their work"Reviews mention "exceeds expectations" -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Reviews mention "professional"4.8 out of 5.0 rating for costReviews mention "unique expertise"Reviews mention "communicative" -
$1,000+$100 - $149 / hr50 - 249Arlington, VA
Services provided
25% Call Center Services25% Content Marketing25% Customer Service Outsourcing +1 service25% Digital StrategySalaria Sales Solutions offers B2B lead generation services, including market research, strategy development, campaign execution, lead qualification, and appointment setting. Reviews highlight their strong communication, attention to detail, and mastery of complex prospecting strategies. Clients commend their effective outreach, valuable partnerships, and impressive conversion rates, with some noting their continuously improving capabilities in services like cold calling.
Reviews mention "high-quality work"Reviews mention "timely"Reviews mention "communicative"Reviews mention "exceptional results" -
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$1,000+Undisclosed10 - 49Falls Church, VA
Services provided
10% Call Center Services70% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingBay Business Group provides Contact Center Services, including Customer Support Services and Inbound Call Center solutions. Clients appreciate their ability to deliver quality work quickly, significant cost savings, and their keen understanding of client needs. Overall, the feedback highlights strong performance and client satisfaction with their services.
Reviews mention "high-quality work"Reviews mention "innovative"1 review mentions Call Center ServicesReviews mention "professional" -
UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Services provided
15% Call Center Services30% HR Outsourcing15% Customer Service Outsourcing +5 services10% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SICentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Virginia Beach, VA
Services provided
100% Call Center ServicesPosh Virtual Receptionists is a small telephone answering service headquartered in Virginia Beach, Virginia. Their services include Call Center Services.
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$1,000+< $25 / hr50 - 249Fairfax, VA
Services provided
35% Sales Outsourcing20% Email Marketing15% Business Consulting +2 services15% Content Writing Services15% Market ResearchSales Outsourcing company Zaphyre offers Sales Outsourcing and Email Marketing. They are headquartered in Fairfax, Virginia.
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$100,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
Reviews mention "professional"Reviews mention "accessible"Completed projects in 4 countriesReviews mention "trustworthy" -
$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +4 services20% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingJOYNO INC offers comprehensive digital marketing services, including content creation and social media management. Although the reviews do not specifically mention Contact Center Services or Customer Support Services, clients highlight the company's effective project management, quick responsiveness, and accommodating nature. JOYNO INC's strong company culture and high-quality work have significantly increased social media engagement for their clients.
Reviews mention "communicative"Reviews mention "exceeds expectations"Reviews mention "professional"1 review mentions Call Center Services -
UndisclosedUndisclosed10 - 49Richmond, VA
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingPhone answering service Keener Communications, Inc. VA is based in Richmond, Virginia. They focus on Call Center Services and Sales Outsourcing and were established in 1985.
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$1,000+Undisclosed10 - 49Alexandria, VA
Services provided
20% Call Center Services20% Branding20% Conversion Optimization +2 services20% Cybersecurity20% Web DevelopmentNIB, a branding agency, was established in 1938. They focuses on Branding and Conversion Optimization.
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UndisclosedUndisclosed50 - 249Reston, VA
Services provided
20% Branding20% Content Moderation Services20% Digital Engineering +2 services20% Market Research20% Sales OutsourcingBranding firm LogiChannel is headquartered in Reston, Virginia. They focus on Branding and Market Research.
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$1,000+$50 - $99 / hr2 - 9Virginia Beach, VA
Services provided
30% Business Consulting30% Funding & Investment30% Sales Outsourcing +1 service10% Business Valuation ServicesVoxly Partners: 100x Returns is a Business Consulting company. They are based in Virginia Beach, Virginia, and their services include Business Consulting and Sales Outsourcing.
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$1,000+$100 - $149 / hr10 - 49Alexandria, VA
Services provided
10% Call Center Services10% BI & Big Data Consulting & SI10% Cloud Consulting & SI +7 services10% Cybersecurity10% ERP Consulting and SI10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SI10% Unified Communications Consulting & SIMatrix MSP is a small Alexandria, Virginia-based IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.
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$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
10% Call Center Services35% AI Consulting35% AI Development +2 services10% Customer Service Outsourcing10% TranscriptionGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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$1,000+$100 - $149 / hr10 - 49Fairfax, VA
Services provided
10% CRM Consulting and SI10% Content Marketing10% E-Commerce Development +7 services10% Email Marketing10% Mobile & App Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentEstablished in 2023, Digitally Prime is a small social media marketing company. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49Winchester, VA
Services provided
30% Call Center Services50% Back Office Outsourcing20% Customer Service OutsourcingCentro Healthcare is a Back Office Outsourcing company. The Winchester, Virginia-based team provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Advertising10% Business Consulting10% Marketing StrategyCall center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Lynchburg, VA
Services provided
30% Sales Outsourcing20% AI Development20% Corporate Training & Coaching +2 services20% Recruiting10% StaffingAnchor Leg is a Sales Outsourcing company. The firm is headquartered in Lynchburg, Virginia. Their services include Sales Outsourcing and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249Vienna, VA
Services provided
20% Call Center Services20% Business Consulting20% Corporate Training & Coaching +3 services20% Custom Software Development10% BI & Big Data Consulting & SI10% CybersecurityBased in Vienna, Virginia, Government Tactical Solutions LLC is a midsize software development firm. Their services include Custom Software Development and Call Center Services.
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UndisclosedUndisclosed2 - 9Cave Spring, VA
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Back Office OutsourcingLocated in Cave Spring, Virginia, EvolutionHR USA is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Alexandria, VA
Services provided
20% CRM Consulting and SI20% Sales Outsourcing20% Search Engine Optimization +3 services20% Video Production10% Content Marketing10% Content Writing ServicesWexler Marketing is a SEO agency. They were established in 2012 and offer Search Engine Optimization and Video Production.
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UndisclosedUndisclosed50 - 249Hollins, VA
Services provided
35% Call Center Services40% IT Managed Services25% CybersecurityResponsive Technology Partners is an IT managed services company based in Milledgeville, Georgia and Metter, Georgia. They provide IT managed services and Call Center Services.
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UndisclosedUndisclosed2 - 9Virginia Beach, VA
Services provided
21% Call Center Services39% Advertising30% Marketing Strategy +1 service10% Customer Service OutsourcingA. Bruce Williams & Associates is a small Virginia Beach, Virginia-based Advertising company. Their services include Advertising and Marketing Strategy.
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UndisclosedUndisclosed50 - 249Fairfax, VA
Services provided
50% Call Center Services50% OtherFL Technologies, a call center company, was established in 2009. The firm offers Call Center Services.
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UndisclosedUndisclosed2 - 9Virginia Beach, VA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Email Marketing +2 services20% Graphic Design20% SMS MarketingEstablished in 1985, Membership Marketing Services is an Email Marketing company. The team offers Email Marketing and Graphic Design.
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UndisclosedUndisclosed2 - 9Falls Church, VA
Services provided
20% Branding20% Sales Outsourcing20% Search Engine Optimization +3 services20% UX/UI Design10% Content Marketing10% Content Writing ServicesEstablished in 2004, STRATAC is a branding agency. Their team focuses on Branding and Search Engine Optimization.
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$1,000+< $25 / hr50 - 249Charlottesville, VA
Services provided
37% Call Center Services63% Customer Service OutsourcingAnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Lynchburg, VA
Services provided
10% Advertising10% Email Marketing10% Graphic Design +7 services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DevelopmentAdvertising company TinyBull, Inc. Was founded in 2017. The small team provides Advertising and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
40% Search Engine Optimization10% Content Marketing10% Marketing Strategy +4 services10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Video MarketingSEO services firm Searchific was launched in 2014. Based in Cheyenne, Wyoming and Arlington, Virginia, the team focuses on Search Engine Optimization and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Montclair, VA
Services provided
10% Content Marketing10% Market Research10% Marketing Strategy +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentLaunched in 2022, TwelveFifth, Inc. DBA Gurulabs, Inc is a small Washington, District of Columbia-based Market Research company. Their services include Market Research and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Reston, VA
Services provided
15% Pay Per Click15% Search Engine Optimization15% Social Media Marketing +5 services15% Video Marketing10% CRM Consulting and SI10% Email Marketing10% Sales Outsourcing10% Web DesignBroadsun Media, LLC, a small social media marketing agency, is in Reston, Virginia. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
20% Call Center Services20% AI Development20% BI & Big Data Consulting & SI +2 services20% CRM Consulting and SI20% Cloud Consulting & SIEstablished in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Ashburn, VA
Services provided
20% BI & Big Data Consulting & SI20% Search Engine Optimization15% Ecommerce Marketing +3 services15% Marketing Strategy15% Sales Outsourcing15% Social Media MarketingIdeonovoIT is a SEO services firm. They are based in Satkhira, Bangladesh and Ashburn, Virginia and have small team. They focus on Search Engine Optimization and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Ashburn, VA
Services provided
20% Search Engine Optimization20% Social Media Marketing10% Email Marketing +5 services10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Video Production10% Web DesignSocial media marketing company Tandette LLC was founded in 2016. The small team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosedFreelancerFairfax Station, VA
Services provided
20% Search Engine Optimization20% Web Design10% Marketing Strategy +5 services10% Media Planning & Buying10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Web DevelopmentSEO agency Bold Vision Marketing was established in 2023. The team provides Search Engine Optimization and Web Design.
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$5,000+< $25 / hr50 - 249Roanoke, VA
Services provided
25% Call Center Services55% Transcription10% Back Office Outsourcing +1 service10% Customer Service OutsourcingE-Rad imaging and reporting services, a Transcription company, was launched in 2010. The firm offers Transcription and Call Center Services.
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UndisclosedUndisclosed50 - 249Arlington, VA
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Managed ServicesEpsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
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Build My Project BriefClutch Leaders Matrix
Rollover to see company insights or click a company below for more details.
- 1 Red2Black Group
- 2 MAP Communications
- 3 Salaria Sales Solutions
- 4 Bay Business Group
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 4 Virginia Call Center Companies & Voice Services
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$5,000+$150 - $199 / hr2 - 9Fairfax Station, VA
Ability to deliver
29.2/40.017/20 Reviews7.6/10 Clients & Experience4.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Chesapeake, VA
Ability to deliver
26.1/40.013.8/20 Reviews6.6/10 Clients & Experience5.7/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+$100 - $149 / hr50 - 249Arlington, VA
Ability to deliver
24.3/40.016.8/20 Reviews1.8/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+Undisclosed10 - 49Falls Church, VA
Ability to deliver
19.8/40.014.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services90% Other
Contenders Breakdown
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UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Ability to deliver
10.5/40.00/20 Reviews4.8/10 Clients & Experience5.7/10 Market PresenceService focus
15% Call Center Services10% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Virginia Beach, VA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr50 - 249Fairfax, VA
Ability to deliver
7.7/40.00/20 Reviews2.4/10 Clients & Experience5.3/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Richmond, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services25% Sales Outsourcing25% Other -
$1,000+Undisclosed10 - 49Alexandria, VA
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed50 - 249Reston, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$50 - $99 / hr2 - 9Virginia Beach, VA
Ability to deliver
4.8/40.00/20 Reviews0/10 Clients & Experience4.8/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+$100 - $149 / hr10 - 49Alexandria, VA
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$25 - $49 / hr10 - 49McLean, VA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$100 - $149 / hr10 - 49Fairfax, VA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Winchester, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed10 - 49Fairfax, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed2 - 9Lynchburg, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Vienna, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed2 - 9Cave Spring, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other