Top Call Center Services & Voice Services in Virginia
4 Leaders 15 Contenders
55 Companies
List of the Top Virginia Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves VirginiaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a call center service provider specializing in outbound call center and telemarketing services, emphasizing lead generation and sales growth. Their reviews highlight a strong ability to enhance leads and generate qualified prospects, with over 80% of feedback noting their efficiency and organizational skills. Clients appreciate their consistent project management and commitment to understanding client needs, while areas for improvement include initial onboarding processes.
Reviews mention Timely
The overall sentiment regarding timeliness in client feedback is highly positive. Clients consistently noted SalesRoads’ promptness and responsiveness, with comments such as 'SalesRoads has been terrific with responding to items on time' and 'They were very quick to implement changes as needed.' Additionally, the project management team was praised for their hands-on approach and ability to resolve issues promptly, ensuring that all deadlines were met effectively.-
Lead Generation for Risk Management Software Company
5.0 Oct 2, 2024SalesRoads has been terrific with responding to items on time. They take initiative with getting ahead of certain trends that have been identified by both our organization and theirs. Communication has always been clear and timely.
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Market Research & Call Center Services for Home Appraisal Co
4.0 Aug 16, 2024Yes, items were delivered on time and they helped keep us on track as well when they needed items. They've been quick to implement changes as needed or requested, and they've helped provide thoughtful feedback.
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Appointment Setting for Accounting Firm
5.0 May 9, 2024Salesroads was very prompt and responsive. They were committed to staffing exceptional talent, and it showed in every element of their work.
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Sales Outsourcing & Lead Generation Services for Nonprofit
5.0 Nov 22, 2022Communication was fantastic. They didn’t miss any deadlines; the team was a well-oiled machine. Even when somebody left their organization, it didn’t disrupt the project because they quickly brought somebody up to speed.
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Outreach Campaigns for Manufacturing Firm
5.0 Oct 19, 2022The Salesroads project management team was extremely hands-on and available as needed. Most issues were resolved in an extremely timely manner. If there was ever an intricate issue; David, CEO was always available to help as well.
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28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that SalesRoads delivers strong value for money, with many noting a positive return on investment. One client reported an ROI of nearly three times their investment, while another highlighted consistent appointment generation exceeding expectations. Clients appreciated the company's responsiveness and adaptability, often citing their commitment to understanding client needs. However, some suggested that clearer reporting and pricing structures could enhance the overall experience.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves VirginiaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves VirginiaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
Reviews mention Exceeds expectations
Client feedback highlights that Helpware consistently exceeds expectations across various projects. One client noted their impressive ability to deliver over 500 agents daily while maintaining high-quality support, while another remarked on Helpware's quick onboarding process and proactive approach to improving business practices. Clients appreciated their communication, adaptability, and commitment to building strong relationships, with one stating, 'They’ve exceeded expectations' and another noting their 'remarkable' ramp-up of resources during critical periods.-
Call Center Services for Digital Government Partner
5.0 Jun 6, 2022Ramp up of resources was impressive and exceeded expectations. Helpware needed to deliver 500 agents, so their goal was to always have more than 500 agents trained and available to always meet the goal.
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Call Center Services for Resume Builder Website
5.0 Apr 29, 2021Over the duration of the partnership, our principal metric for measuring customer satisfaction (CSat) improved by 30 points and that had tangible impact on the growth of our business as well. They really exceeded our expectations in that regard.
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BPO for Meditation App Business
5.0 Nov 9, 2020When we first engaged them, we were expecting them to at least perform at 55% net retention, and they’ve exceeded that for two quarters going into their third in the 70% range.
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Customer Service Team for Lifestyle Brand
5.0 Oct 28, 2019Their quality and attentiveness has exceeded our expectations.
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Customer Support for Analytics Company
5.0 Sep 27, 2018Both the quality of their work and their passion for delivering a great service have exceeded our expectations.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves VirginiaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$5,000+$150 - $199 / hr2 - 9Fairfax Station, VA
Services provided
70% Sales Outsourcing20% Corporate Training & Coaching10% Business ConsultingSee all 5 projectsRed2Black Group is a consultancy specializing in sales process development and enablement, particularly in integrating CRM systems and training sales teams. They have consistently received positive feedback, with reviewers highlighting their expertise in sales processes, project management, and personalized approach. Approximately 80% of clients noted significant sales improvements, while their responsiveness and professionalism were frequently lauded across reviews.
Reviews mention Receptive
Clients consistently commend Red2Black Group for their receptive approach, highlighting their excellent listening skills and willingness to delve into specific project details. One client noted their 'professional, honest, and efficient' demeanor, while another emphasized their ability to foster collaboration among team members. The overall sentiment reflects high satisfaction, with clients appreciating the team's genuine interest in their success and effective follow-ups, contributing to positive project outcomes.-
Advertising & Marketing for Cloud Solutions Company
5.0 Mar 6, 2022The willingness to listen and dig deep into the "on the street, and on the call" processes and details was impressive. They were professional, honest, and efficient.
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BPO for Healthcare Management Company
5.0 Mar 1, 2022Working with them was great because they were approachable, excellent listeners, and provided good follow-ups even after completing the project. Pat also seemed like he was genuinely interested in the success of our project, which made a big difference.
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Industry Experience
Red2Black Group has demonstrated expertise across multiple industries, including Transportation, IT Services, Healthcare, Consulting, and Media. In Transportation, they streamlined sales processes, enhancing logistics and CRM integration, resulting in increased market share. The IT Services sector saw over 50% growth in sales presentations through efficient analytics. In Healthcare, they improved sales closure rates and aligned cross-department objectives. Their consulting work in the energy sector resulted in a 50% increase in sales. Overall, feedback highlights their strong project management, adaptability, and effective training capabilities.
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Transportation IT Services Healthcare Consulting MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Red2Black Group for delivering significant value relative to their costs, with investments ranging from $25,000 to $220,000. Feedback highlights their efficiency and expertise in improving sales processes, resulting in substantial revenue increases, such as a 50% rise in sales presentations. Clients appreciated their responsiveness and ability to manage expectations, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the company's pricing and perceived value, with suggestions for minor improvements in proposal timeliness.Was this helpful?
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UndisclosedUndisclosed10 - 49Chesapeake, VA
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 14 projectsMAP Communications is a company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. Feedback on their services is mixed; while some clients commend their quick response and communication skills, leading to improved efficiency and revenue, others report dissatisfaction with call handling and billing issues, with approximately 50% expressing concerns.
Read 14 Reviews6 of 14 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
MAP Communications has garnered mixed feedback across various industries, including Business Services, Manufacturing, Financial Services, Information Technology, Real Estate, Retail, and Consumer Products. While they excelled in the Manufacturing sector, enhancing efficiency and revenue through commendable communication, feedback from the Business Services industry indicates dissatisfaction with their call-answering service. Overall, their strengths lie in responsiveness and communication, making them a suitable partner for Manufacturing and IT clients seeking reliable support.
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Business services Manufacturing Financial services Other Industry Consumer Products Real estate Healthcare Retail Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have mixed sentiments regarding the company's cost and value for money. One client noted that MAP Communications' pricing fit their budget, but expressed dissatisfaction with the service quality, stating that the focus was more on billing than effective call handling. Conversely, another client highlighted significant savings in time and costs, though they mentioned a desire for cheaper prices. Overall, while some clients find value in the service, others feel the pricing does not align with the service quality provided.Was this helpful?
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Maitland, Florida (1) Miami, Florida (1) Sarasota, Florida (1) Valrico, Florida (1) Atlanta, Georgia (1) Wilmington, North Carolina (1) Columbia, Tennessee (1) Memphis, Tennessee (1) Wayne, New Jersey (1) Lorain, Ohio (1) Fremont, California (1) San Bernardino, California (1) Coventry, Connecticut (1)Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves VirginiaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Timely
Clients express a highly positive sentiment regarding the timeliness of Six Eleven Global Services. They consistently deliver responses promptly, addressing requests and feedback with diligence. One client noted, 'Six eleven always replies on time,' highlighting their effective communication and commitment to meeting deadlines. The team's ability to maintain project accuracy over 95% further underscores their reliability in timely execution, reinforcing their reputation for professionalism and responsiveness.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Serves VirginiaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 67 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
Reviews mention Open to feedback
Clients have consistently praised A-SALES AB for their responsiveness and openness to feedback. One client noted their 'extremely responsive' nature and the effectiveness of bi-weekly performance reviews to enhance strategies. Another highlighted their 'active' approach to problem-solving and willingness to adjust outreach based on client input. Overall, the sentiment reflects a strong appreciation for the company's adaptability and commitment to continuous improvement, fostering a collaborative environment that leads to successful project outcomes.-
Call Center Services & Market Research for Software Company
5.0 Aug 14, 2024Overall, the team is responsive, receptive to feedback, and very helpful in terms of data iteration. The team is always open to feedback, if there is room for improvement they don’t take it the wrong way and try to figure out the best solution to move forward and establish the greatest results.
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Sales Outsourcing & Lead Generation for Compliance Platform
5.0 Feb 25, 2025A-SALES AB has demonstrated strong project management capabilities, consistently delivering work on time. Their structured sales process ensures that: Lead lists, outreach campaigns, and scheduled meetings are executed within agreed-upon timelines. They are highly responsive to feedback, making adjustments to sales messaging, lead qualification criteria, and outreach strategies as needed. Communication is efficient and proactive, with regular check-ins to align sales development efforts with our company's objectives.
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Outreach Strategy for Government Consulting Co
5.0 Mar 14, 2025The team is very open to feedback and responsive. If a problem ever came up, they're actively doing their absolute best to solve it.
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Lead Gen, Qualification & Appointment for Home Care Company
5.0 May 29, 2025Bi-weekly performance review and brainstorming sessions with the vendor to review approach (KPI based) and improve the same. A-SALES AB's constant improvement, taking feedback, and access to their owner and dedicated team are outstanding.
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16 of 16 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Serves VirginiaServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in Contact Center Services, particularly focusing on outbound call center and appointment scheduling. The reviews reflect an overwhelmingly positive sentiment, with clients highlighting their professionalism, consistency, and ability to deliver qualified leads and appointments. Approximately 90% of the reviewers noted improved sales pipelines and conversion rates, emphasizing their effective telephonic support and customer service center capabilities.
Reviews mention Open to feedback
Clients consistently praised Appointment Setter Online for their responsiveness and adaptability, emphasizing their openness to feedback. One client noted, "They were responsive, flexible, and open to feedback," highlighting the team's quick adjustments to messaging and scheduling. Overall, the sentiment is highly positive, with clients appreciating their structured project management and effective communication, while suggesting minor improvements in reporting could enhance the experience.-
Back Office Outsourcing for Online Education Platform
5.0 Dec 15, 2025They were responsive, adaptable, and open to feedback. Whenever we needed changes in messaging or scheduling, their team adjusted quickly and aligned with our goals.
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18 of 19 Call Center Services reviews are 5 stars10 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Services provided
25% Call Center Services25% Content Marketing25% Customer Service Outsourcing +1 service25% Digital StrategySee all 6 projectsSalaria Sales Solutions is a business development sales support firm specializing in building outbound sales engines and lead generation. Across their reviews, 100% of clients report impressive responsiveness and flexibility, with over 64% citing their ability to refine targeting and messaging effectively. They consistently deliver measurable outcomes, such as increased pipeline activity and a high conversion rate from meetings to sales opportunities.
Reviews mention Detail-oriented
Clients have consistently praised Salaria Sales Solutions for their meticulous attention to detail, which has been instrumental in delivering successful outcomes. One client highlighted the team's 'attention to detail, advanced tools, and excellent communication' as key factors in their project management. Additionally, detailed reports on campaign metrics and lead conversion rates further exemplify the company's commitment to thoroughness, reinforcing their reputation as a top choice in B2B lead generation.-
Lead Generation for Solar Contracting Firm
5.0 May 29, 2024The team's attention to detail, advanced tools, and excellent communication make them a top choice for sales success.
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4 of 4 reviews are 5 starsUnknown avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent client feedback for Salaria Sales Solutions highlights their exceptional ability to generate qualified leads and maintain effective communication. Clients noted measurable outcomes, such as 185 demos booked and a significant increase in pipeline activity. The team's responsiveness and flexibility in adjusting strategies were particularly praised, ensuring smooth project management and a structured approach. Overall, the sentiment is overwhelmingly positive, with clients recommending Salaria for their data-driven processes and commitment to client success.Was this helpful?
Industry Experience
Salaria Sales Solutions has demonstrated significant expertise across multiple industries, including Automotive, Education, Energy & Natural Resources, and Business Services. Clients commend their ability to generate qualified leads, improve sales efficiency, and enhance pipeline management. Overall sentiment is highly positive, highlighting their responsiveness, data-driven approach, and tailored outreach strategies. Businesses in need of structured outbound sales processes and lead generation will find Salaria's services particularly beneficial across these sectors.
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Energy & natural resources Business services Education Automotive Other industriesWas this helpful?
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$1,000+Undisclosed10 - 49Falls Church, VA
Services provided
10% Call Center Services70% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingSee all 4 projectsBay Business Group is a provider of Contact Center Services, focusing on Customer Support and Call Handling. Their clients report significant savings, with one stating a monthly reduction of $18,000 in costs. Feedback is overwhelmingly positive, with 100% of reviewers recommending their services and highlighting their understanding of client needs and efficient communication.
Reviews mention High-quality work
Clients consistently commend the company for delivering high-quality work, emphasizing excellence in service and efficiency. One client noted, 'Their quality of work is excellent,' while another highlighted, 'Their strength is their quality of work.' This positive sentiment is reinforced by significant cost savings reported by clients, with one estimating a monthly saving of $10,000 due to improved service procedures. Overall, feedback indicates a strong alignment with client goals and satisfaction.-
Payment Processing for IT Company
5.0 Dec 24, 2017Their quality of work is excellent.
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Claims Processing for Media Company
4.5 Dec 24, 2017Their strength is their quality of work.
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Read 1 Review0 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costWas this helpful?
Industry Experience
Bay Business Group has demonstrated expertise primarily in Information Technology, Business Services, and Media. Clients across these industries highlight their strengths in delivering timely, professional back office solutions that enhance operational efficiency and save significant costs. Overall sentiment is positive, with users praising their responsiveness and quality of work, particularly emphasizing their ability to improve organizational processes and support growth. Potential clients in these sectors can expect reliable and effective service tailored to their unique operational needs.
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Media Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Bay Business Group for their competitive pricing and exceptional value for money. One client highlighted their 'good value for cost,' while another noted savings of approximately $18,000 monthly, emphasizing the significant return on investment. Additionally, the company's professionalism and timely delivery were frequently praised, reinforcing the positive sentiment regarding their overall cost-effectiveness. Overall, clients feel that the services provided justify the expenses incurred.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Services provided
15% Call Center Services30% HR Outsourcing15% Customer Service Outsourcing +5 services10% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SICentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Fairfax, VA
Services provided
35% Sales Outsourcing20% Email Marketing15% Business Consulting +2 services15% Content Writing Services15% Market ResearchSee all 1 projectsZaphyre, a B2B execution service partner, delivers expert B2B email marketing services, appointment setting, and LinkedIn lead generation by running sales and go-to-market execution directly within
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UndisclosedUndisclosed50 - 249Virginia Beach, VA
Services provided
100% Call Center ServicesPosh Virtual Receptionists is a Virginia Beach, Virginia-based telephone answering service. They offer Call Center Services and were founded in 2020.
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Undisclosed$50 - $99 / hr2 - 9Richmond, VA
Services provided
100% Sales OutsourcingSales Outsourcing company Siftly Leads was established in 2025. Headquartered in Richmond, Virginia, the team specializes in Sales Outsourcing.
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$5,000+Undisclosed2 - 9Richmond, VA
Services provided
50% Sales Outsourcing40% Email Marketing10% Demand Generation MarketingCHRISTLAND is a small Richmond, Virginia-based Sales Outsourcing company. The team offers Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed50 - 249Herndon, VA
Services provided
25% Call Center Services50% Unified Communications Consulting & SI25% AI AgentsUltatel, an unified communications consulting & SI company, was established in 2016. The team offers unified communications consulting & SI and AI Agents.
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UndisclosedUndisclosed10 - 49Bon Air, VA
Services provided
30% Business Consulting30% Sales Outsourcing25% Back Office Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Safe & Key Store is headquartered in Bon Air, Virginia. They specialize in Business Consulting and Sales Outsourcing and were established in 1998.
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UndisclosedUndisclosed10 - 49Richmond, VA
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingPhone answering service Keener Communications, Inc. VA is based in Richmond, Virginia. They focus on Call Center Services and Sales Outsourcing and were established in 1985.
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UndisclosedUndisclosed10 - 49Manassas, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAdvanced Locksmith Service is a Business Consulting company. Their small team of employees is based in Manassas, Virginia. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Arlington, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFounded in 1996, Metro Locksmith Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Alexandria, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock & Key Shop, a Business Consulting company, specializes in Business Consulting and Back Office Outsourcing. The company is headquartered in Alexandria, Virginia.
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UndisclosedUndisclosed10 - 49Henrico, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFather Son Locksmith Shop is a Business Consulting company launched in 2001. The company focuses on Business Consulting and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFather Son Locksmith Shop, a Business Consulting company, is headquartered in Fairfax, Virginia. Founded in 1976, the team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Herndon, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Services is a Business Consulting company. Based in Herndon, Virginia, the firm specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Richmond, VA
Services provided
25% Back Office Outsourcing25% Business Consulting25% Commercial Brokerage Services +1 service25% Sales OutsourcingBusiness Consulting company Expert Locksmith Store is in Richmond, Virginia. Launched in 1993, the team focuses on Business Consulting and Back Office Outsourcing.
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$1,000+Undisclosed10 - 49Alexandria, VA
Services provided
20% Call Center Services20% Branding20% Conversion Optimization +2 services20% Cybersecurity20% Web DevelopmentNIB, a branding agency, was established in 1938. They focuses on Branding and Conversion Optimization.
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$1,000+$50 - $99 / hr2 - 9Virginia Beach, VA
Services provided
30% Business Consulting30% Funding & Investment30% Sales Outsourcing +1 service10% Business Valuation ServicesVoxly Partners: 100x Returns is a Business Consulting company. They are based in Virginia Beach, Virginia, and their services include Business Consulting and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Dale City, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementHeadquartered in Dale City, Virginia, Locksmith & Lock Store is a Business Consulting company. Launched in 1995, the team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Reston, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementElite Locksmith Services is a Business Consulting company. Their team is in Reston, Virginia. The agency focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Richmond, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExclusive Locksmith Service, a Back Office Outsourcing company, is headquartered in Richmond, Virginia. Established in 1999, the team specializes in Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed10 - 49Leesburg, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Store is a Business Consulting company. Founded in 1977, their team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Richmond, VA
Services provided
25% Back Office Outsourcing25% Business Consulting25% Commercial Property Management +1 service25% Sales OutsourcingElite Locksmith Services is a Business Consulting company. They were launched in 1985, and their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Herndon, VA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingSuper Locksmith Services is a Business Consulting company. In Herndon, Virginia, the team specializes in Business Consulting and Back Office Outsourcing.
Read more -
$1,000+$100 - $149 / hr10 - 49Alexandria, VA
Services provided
10% Call Center Services10% BI & Big Data Consulting & SI10% Cloud Consulting & SI +7 services10% Cybersecurity10% ERP Consulting and SI10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SI10% Unified Communications Consulting & SIMatrix MSP is a small Alexandria, Virginia-based IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.
Read more -
Undisclosed< $25 / hr10 - 49Norfolk, VA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Web Design20% Web DevelopmentAJ&COMPANY is a web design agency founded in 1997. The team offers Web Design and Web Development and is in Norfolk, Virginia and lahore, Pakistan.
Read more -
$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
10% Call Center Services35% AI Consulting35% AI Development +2 services10% Customer Service Outsourcing10% TranscriptionSee all 1 projectsGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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$1,000+$100 - $149 / hr10 - 49Fairfax, VA
Services provided
10% CRM Consulting and SI10% Content Marketing10% E-Commerce Development +7 services10% Email Marketing10% Mobile & App Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentEstablished in 2023, Digitally Prime is a small social media marketing company. Their services include Social Media Marketing and Content Marketing.
Read more -
$1,000+Undisclosed2 - 9Reston, VA
Services provided
20% Business Consulting20% Funding & Investment20% Sales Outsourcing +7 services10% Corporate Training & Coaching5% Content Marketing5% Demand Generation Marketing5% Digital Strategy5% Market Research5% Marketing Strategy5% Search Engine OptimizationRanch Advisors, a Business Consulting company, was launched in 2024. The team offers Business Consulting and Funding & Investment and is located in Reston, Virginia.
Read more -
$1,000+$150 - $199 / hr10 - 49Ashburn, VA
Services provided
30% Sales Outsourcing25% Generative AI25% Market Research +1 service20% Demand Generation MarketingSee all 5 projectsExpansion Americas is a business development and market research firm specializing in lead generation, market intelligence, and strategic advisory services across various industries. Reviews highlight their strong market knowledge, with impressive results such as a 35% conversion rate and a 520% pipeline growth, and a high level of customer satisfaction, as evidenced by 100% positive feedback with no indicated areas for improvement.
4 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Expansion Americas indicate a strong overall sentiment, highlighting their effectiveness in lead generation and market research. Clients praise the team's organization, timely delivery, and deep market knowledge. Specific feedback includes a 35% conversion rate in one project and a 165% increase in international revenue for another. Clients found their agility and culture fit commendable, with no significant areas for improvement identified. Overall, Expansion Americas is viewed as a reliable partner for business development.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Expansion Americas offers good value for money, often highlighting their competitive pricing and effective results. One client noted that their pricing fit within budget while delivering significant outcomes, including a 35% conversion rate and 520% pipeline growth. Another mentioned a 165% increase in international revenue, attributing this success to the company's cost-effective services. Overall, the sentiment around their pricing and value proposition is positive, with multiple clients expressing satisfaction with the return on investment.Was this helpful?
See All Locations (3)Ashburn, VA
45168 Waterpointe Terrace
Ashburn, VA 201472 - 5
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$1,000+Undisclosed2 - 9Indian Valley, VA
Services provided
30% Web Development20% Search Engine Optimization10% Content Marketing +4 services10% Digital Strategy10% Sales Outsourcing10% UX/UI Design10% Web DesignElyptic Rise is a web development company. The team offers Web Development and Search Engine Optimization and is based in Indian Valley, Virginia.
Read more -
UndisclosedUndisclosed10 - 49Winchester, VA
Services provided
30% Call Center Services50% Back Office Outsourcing20% Customer Service OutsourcingCentro Healthcare is a Back Office Outsourcing company. The Winchester, Virginia-based team provides Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Advertising10% Business Consulting10% Marketing StrategyCall center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Lynchburg, VA
Services provided
30% Sales Outsourcing20% AI Development20% Corporate Training & Coaching +2 services20% Recruiting10% StaffingAnchor Leg is a Sales Outsourcing company. The firm is headquartered in Lynchburg, Virginia. Their services include Sales Outsourcing and Artificial Intelligence.
Read more -
UndisclosedUndisclosed50 - 249Vienna, VA
Services provided
20% Call Center Services20% Business Consulting20% Corporate Training & Coaching +3 services20% Custom Software Development10% BI & Big Data Consulting & SI10% CybersecurityBased in Vienna, Virginia, Government Tactical Solutions LLC is a midsize software development firm. Their services include Custom Software Development and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Cave Spring, VA
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Back Office OutsourcingLocated in Cave Spring, Virginia, EvolutionHR USA is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Alexandria, VA
Services provided
20% CRM Consulting and SI20% Sales Outsourcing20% Search Engine Optimization +3 services20% Video Production10% Content Marketing10% Content Writing ServicesWexler Marketing is a SEO agency. They were established in 2012 and offer Search Engine Optimization and Video Production.
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UndisclosedUndisclosed2 - 9Virginia Beach, VA
Services provided
21% Call Center Services39% Advertising30% Marketing Strategy +1 service10% Customer Service OutsourcingA. Bruce Williams & Associates is a small Virginia Beach, Virginia-based Advertising company. Their services include Advertising and Marketing Strategy.
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UndisclosedUndisclosed50 - 249Fairfax, VA
Services provided
50% Call Center Services30% Back Office Outsourcing20% TranscriptionFL Technologies is a call center company. The Fairfax, Virginia-based firm provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Virginia Beach, VA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Email Marketing +2 services20% Graphic Design20% SMS MarketingEstablished in 1985, Membership Marketing Services is an Email Marketing company. The team offers Email Marketing and Graphic Design.
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UndisclosedUndisclosed2 - 9Falls Church, VA
Services provided
20% Branding20% Sales Outsourcing20% Search Engine Optimization +3 services20% UX/UI Design10% Content Marketing10% Content Writing ServicesEstablished in 2004, STRATAC is a branding agency. Their team focuses on Branding and Search Engine Optimization.
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$1,000+< $25 / hr50 - 249Charlottesville, VA
Services provided
37% Call Center Services63% Customer Service OutsourcingAnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Charlottesville, VA
2114 Angus Rd Suite 238 Charlottesville
Charlottesville, VA 22901Was this helpful?
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UndisclosedUndisclosed10 - 49Lynchburg, VA
Services provided
10% Advertising10% Email Marketing10% Graphic Design +7 services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DevelopmentAdvertising company TinyBull, Inc. Was founded in 2017. The small team provides Advertising and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
40% Search Engine Optimization10% Content Marketing10% Marketing Strategy +4 services10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Video MarketingSEO services firm Searchific was launched in 2014. Based in Cheyenne, Wyoming and Arlington, Virginia, the team focuses on Search Engine Optimization and Marketing Strategy.
Read moreSee All Locations (2)Arlington, VA
3033 Wilson Blvd
Arlington, VA 222012 - 5
858.299.8397
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UndisclosedUndisclosed2 - 9Montclair, VA
Services provided
10% Content Marketing10% Market Research10% Marketing Strategy +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentLaunched in 2022, TwelveFifth, Inc. DBA Gurulabs, Inc is a small Washington, District of Columbia-based Market Research company. Their services include Market Research and Marketing Strategy.
Read moreSee All Locations (2)Montclair, VA
TwelveFifth, Inc - 15833 Ibsen Pl
Montclair, VA 220252 - 5
202.798.0932
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UndisclosedUndisclosed2 - 9Reston, VA
Services provided
15% Pay Per Click15% Search Engine Optimization15% Social Media Marketing +5 services15% Video Marketing10% CRM Consulting and SI10% Email Marketing10% Sales Outsourcing10% Web DesignBroadsun Media, LLC, a small social media marketing agency, is in Reston, Virginia. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
20% Call Center Services20% AI Development20% BI & Big Data Consulting & SI +2 services20% CRM Consulting and SI20% Cloud Consulting & SIEstablished in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI.
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Ability to Deliver considers three criteria:
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List of the Top 4 Virginia Call Center Companies & Voice Services
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$5,000+$150 - $199 / hr2 - 9Fairfax Station, VA
Ability to deliver
28.4/40.016.2/20 Reviews7.6/10 Clients & Experience4.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Chesapeake, VA
Ability to deliver
25.9/40.013.6/20 Reviews6.6/10 Clients & Experience5.7/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+$100 - $149 / hr50 - 249Arlington, VA
Ability to deliver
25.3/40.018.2/20 Reviews1.8/10 Clients & Experience5.4/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+Undisclosed10 - 49Falls Church, VA
Ability to deliver
20.4/40.015.2/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Ability to deliver
10.5/40.00/20 Reviews4.8/10 Clients & Experience5.7/10 Market PresenceService focus
15% Call Center Services10% Sales Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Fairfax, VA
Ability to deliver
13.1/40.00/20 Reviews6.6/10 Clients & Experience6.5/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
UndisclosedUndisclosed50 - 249Virginia Beach, VA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services -
Undisclosed$50 - $99 / hr2 - 9Richmond, VA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
$5,000+Undisclosed2 - 9Richmond, VA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Herndon, VA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed10 - 49Bon Air, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Richmond, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services25% Sales Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Manassas, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Arlington, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Alexandria, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Henrico, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Fairfax, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Herndon, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Richmond, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other
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