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74 Firms
Industry: Government
Inbound Services: Answering services

Top Answering Service for Government

    Featured Providers

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  • VoiceNation

    VoiceNation

    America’s favorite call answering service

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA
    Service Focus
    Inbound Services

    "VoiceNation is a one-stop-shop." "

    • Lead Recluiter
  • AnswerForce

    AnswerForce

    Answer every call, win more business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

    • Founder, E-Commerce Company
  • Simply Contact

    Simply Contact

    🏆 Award-Winning Customer Support Outsourcing

    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland
    Service Focus
    Inbound Services

    "Simply Contact agents are very skilled and able to handle even the most difficult tasks."

    • Call Center Manager, Government Helpline Center
  • PATLive

    PATLive

    24/7 Virtual Receptionist Service

    Undisclosed
    Undisclosed
    250 - 999
    Tallahassee, FL
    Service Focus
    Inbound Services

    "It's been running smoothly, and they're doing exactly what I need."

    • Owner, Jonesly MMA Academy
  • Abacus Cambridge Partners

    Abacus Cambridge Partners

    Your Transformation Partner

    Undisclosed
    Undisclosed
    50 - 249
    London, United Kingdom
    Service Focus
    Inbound Services

    "They're one of our team's best and most technically proficient elements."

    • Application Architect, Du Telecom
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  • DialAmerica

    DialAmerica

    B2B & B2C customer engagement services

    $5,000+
    Undisclosed
    1,000 - 9,999
    Mahwah, NJ
    Service Focus
    Inbound Services

    “Working with DialAmerica was a team effort.”

    • Marketing and Digtial Communications Manager, Southern California Edison
  • BPO Nextdoor

    BPO Nextdoor

    Trusted partner for BPO services

    $5,000+
    < $25 / hr
    50 - 249
    L'viv, Ukraine
    Service Focus
    Inbound Services

    "Their reliability in meeting deadlines has been consistently demonstrated, even during challenging times."

    • Executive, Landau Media
  • Evoice

    Evoice

    A Better Way To Connect.

    Undisclosed
    Undisclosed
    250 - 999
    Hollywood, CA
    Service Focus
    Inbound Services

    "It is a high quality service that presents no problems and is very safe."

    • Manager, Finance Branch
  • Sourcefit

    Sourcefit

    Start With Great Staff and Build a Process to Last

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines
    Service Focus
    Inbound Services

    "All management members are very proactive in providing suggestions."

    • Sr. Operation Staff, Software Development Provider
  • $250,000+
    < $25 / hr
    50 - 249
    Ajman, United Arab Emirates
    Service Focus
    Inbound Services

    “They proved to be the best option, and we’re glad we chose them.”

    • Strategic Comm Specialist, Higher Colleges of Technology
  • 24H Virtual

    24H Virtual

    We Answer. You Grow. 24/7

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada
    Service Focus
    Inbound Services

    "I can’t ask for more — they do what they say they’ll do."

    • Operating Director, Law Firm
  • MAP Communications

    MAP Communications

    Call Center for Excellence.

    Undisclosed
    Undisclosed
    10 - 49
    Chesapeake, VA
    Service Focus
    Inbound Services

    "For the brief time I contracted with MAP Communications, I experienced dissatisfying results using their call-…"

    • Principal, Tax Services Provider
  • ACC

    ACC

    Peace of Mind for your Business

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Bristol, CT
    Service Focus
    Inbound Services

    "They do an excellant job."

    • VP of HR, Government Organization
  • The CommAlert Group

    The CommAlert Group

    Edmonton Call Center Agency

    Undisclosed
    Undisclosed
    50 - 249
    Edmonton, Canada
    Service Focus
    Inbound Services

    "They’re always happy to go above and beyond."

    • Digital Director, Digital Marketing Agency
  • Telelink

    Telelink

    Saving lives, money, and time.

    $1,000+
    < $25 / hr
    50 - 249
    St. John's, Canada
    Service Focus
    Inbound Services

    "We are satisfied with the service we've received."

    • Revenue Manager, Hotel & Resorts Company
  • The Connection

    The Connection

    Call Center Services

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Burnsville, MN
    Service Focus
    Inbound Services

    "TheConnection is able to adapt to any company needs."

    • IT Associate, Education Organization
  • Scicom

    Scicom

    Total Customer Delight

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Kuala Lumpur, Malaysia
    Service Focus
    Inbound Services

    "Scicom understands the importance of being responsive to client needs."

    • Vendor Management, E-Commerce Company
  • Capital Collections

    Capital Collections

    A California based collection agency.

    $1,000+
    < $25 / hr
    10 - 49
    Fresno, CA
    Service Focus
    Inbound Services

    "They are good at what they do."

    • IT Director, Financial Company
  • Harris BPO

    Harris BPO

    Optimising your profits by outsourcing.

    $1,000+
    < $25 / hr
    250 - 999
    Slough , United Kingdom
    Service Focus
    Inbound Services

    "All the services they have provided so far are of excellent quality."

    • IT Director, Information Technology Company
  • Xync Inc.

    Xync Inc.

    Outsourcing made better.

    Undisclosed
    Undisclosed
    50 - 249
    Marina del Rey, CA
    Service Focus
    Inbound Services

    "They are very responsive."

    • CEO, New Millenia Consulting LLC
  • Answer California

    Answer California

    Solutions. Trust. Dependability.

    $1,000+
    < $25 / hr
    10 - 49
    El Cajon, CA
    Service Focus
    Inbound Services

    "They get responses easily."

    • IT Manager, Information Technology Company
  • VirtusaPolaris

    VirtusaPolaris

    Accelerating Business Outcomes

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chennai, India
    Service Focus
    Inbound Services

    "This is a dependable telephony system and it's reliability is excellent. We haven’t encountered any downtime. "

    • IT Manager, Business Firm
  • Perfect Data Entry

    Perfect Data Entry

    Professional Data Entry Services

    $1,000+
    < $25 / hr
    250 - 999
    Bradenton, FL
    Service Focus
    Inbound Services

    "They get the work done and in a timely manner."

    • Customer Service Manager, Automotive Organization
  • $1,000+
    $25 - $49 / hr
    250 - 999
    Lagos, Nigeria
    Service Focus
    Inbound Services

    Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and…

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  • C&R Group

    C&R Group

    Experience Our Expertise

    $1,000+
    < $25 / hr
    50 - 249
    Nairobi, Kenya
    Service Focus
    Inbound Services

    C&R Group’s history began in 1986 to offer share registry services to the banks’ shareholders, after Barclay's listing in Nairobi Securities Exchange the same year.  The company was renamed…

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  • PCMSI

    PCMSI

    Your Calls. Our Priority.

    Undisclosed
    Undisclosed
    10 - 49
    Erie, PA
    Service Focus
    Inbound Services

    "Their performance is okay."

    • Manager, IT
  • Voip Office

    Voip Office

    Transforming new age telecommunication

    $100,000+
    < $25 / hr
    250 - 999
    Gafoornagar, India
    Service Focus
    Inbound Services

    Welcome to VoIP Office, Hyderabad, a reputed global telecom support agency dedicated to make your IT job simpler with latest advent of internet calling to India and USA numbers, we do the simple…

    More

  • Aabasoft

    Aabasoft

    Support organisations for Digital Transformation

    $10,000+
    $25 - $49 / hr
    1,000 - 9,999
    Kakkanad, India
    Service Focus
    Inbound Services

    Aabasoft started in 2002 and currently having a team size of 1200+ associates with various IT & ITES capablities.  Our core focus in supporting organisations to transform their business to…

    More

  • Telvista

    Telvista

    BPO Services in Texas and Mexico

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Farmers Branch, TX
    Service Focus
    Inbound Services

    Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients. With our highly trained staff of support professionals, we deliver…

    More

  • HRH Next Services Pvt. Ltd.

    HRH Next Services Pvt. Ltd.

    BPO Service Provider in India - The good call.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Hyderabad, India
    Service Focus
    Inbound Services

    HRHNext is a leading BPO service provider headquartered in Hyderabad, with additional branches in Tamil Nadu, Bangalore, and Uppal. With the best experience spanning over six decades and a stellar…

    More

  • Americall

    Americall

    ANSWERING SERVICES & CALL CENTER SOLUTIONS

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Service Focus
    Inbound Services

    AmeriCall is one of the nation's top inbound / outbound call centers and answering services. Established in 1938, AmeriCall has more than 70 years of experience working with their many clients to…

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  • Direct Interactions

    Direct Interactions

    Be Kind. Be Correct. Be Complete.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Seattle, WA
    Service Focus
    Inbound Services

    We're a fast-growing BPO based in Seattle with employees in every state. We operate customer service teams that work from home. Our clients include large non-profits, governments, and high growth…

    More

  • ROI CX Solutions

    ROI CX Solutions

    Utah Inbound & Outbound Call Center

    Undisclosed
    Undisclosed
    1,000 - 9,999
    American Fork, UT
    Service Focus
    Inbound Services

    ROI CX Solutions offers Total Contact Management and Business Support Services.  They leverage their expertise to deliver a total package of customer care solutions and contact center services…

    More

  • Excellent Solutions

    Excellent Solutions

    We Help You to Grow Your Business Quickly

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Riyadh, Saudi Arabia
    Service Focus
    Inbound Services

    Excellent Solutions (ES) is solutions provider specialized in Contact center outsourcing services in Saudi Arabia, and a trusted partner that offers customized solutions that is tailored to meet…

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  • XtraNet Tech

    XtraNet Tech

    Transforming Business

    $1,000+
    < $25 / hr
    250 - 999
    Bhopal, India
    Service Focus
    Inbound Services

    “XtraNet Technologies Pvt. Ltd.” is a Company incorporated under the Companies Act, 1956 with the Registrar of Companies, Madhya Pradesh & Chhattisgarh in the month of January 2002. XtraNet is…

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  • Unity4

    Unity4

    Delivering Good Conversations

    $10,000+
    $25 - $49 / hr
    1,000 - 9,999
    Surry Hills, Australia
    Service Focus
    Inbound Services

    It sounds simple doesn’t it? Good conversations equate to better outcomes – by establishing a genuine
    connection to potential donors and customers, as well as your existing customers. Isn’t this…

    More

  • Stericycle Communications

    Stericycle Communications

    Make Every Interaction Count

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Lake Forest, IL
    Service Focus
    Inbound Services

    Stericycle is a global services company. We provide highly specialized solutions serving healthcare organizations and commercial businesses of every size and shape. Throughout the last 25 years, we…

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  • Transact Global

    Transact Global

    Adding value to your business

    $5,000+
    $50 - $99 / hr
    1,000 - 9,999
    Bengaluru, India
    Service Focus
    Inbound Services

    Transact Global is a 15-year-old ITES and BPO company, we have established ourselves as a reliable partner for businesses across a wide range of industries. We have developed deep expertise in areas…

    More

  • Xceed

    Xceed

    Xceed your expectation

    $25,000+
    < $25 / hr
    10,000+
    cairo, Egypt
    Service Focus
    Inbound Services

    Xceed, Egypt’s leading business process outsourcing (BPO) and shared services company, In 2001 Xceed was founded to help clients around the world meet the requirements of the rapidly evolving global…

    More

  • Datamark

    Datamark

    Committed to Serve, Solve and Improve.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    El Paso, TX
    Service Focus
    Inbound Services

    DATAMARK, Inc. is a leading BPO company headquartered in El Paso, Texas. They serve Fortune 500 companies, government agencies and other large enterprises at their delivery centers worldwide,…

    More

  • Daniels Communications, Inc.

    Daniels Communications, Inc.

    CONNECT WITH YOUR CUSTOMERS ANYWHERE, ANYTIME

    Undisclosed
    Undisclosed
    50 - 249
    Asheville, NC
    Service Focus
    Inbound Services

    With Daniels Communications, your business is never closed. Our 24/7 Call Center Services make it easy for your business to connect with customers at anytime. With the simple onboarding process, our…

    More

  • INFOMEDIA NUSANTARA

    INFOMEDIA NUSANTARA

    INFOMEDIA: Your Digital CX Partner

    Undisclosed
    Undisclosed
    250 - 999
    Jakarta, Indonesia
    Service Focus
    Inbound Services

    Aim big vision to be the leading player in Business Process Outsourcing Services in the region, currently Infomedia serve portfolio of CRM (Customer Relationship Management), BPM (Business Process…

    More

  • Adelina BPO

    Adelina BPO

    Call Center

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine
    Service Focus
    Inbound Services

    Since 2006, Adelina BPO has offered the best contact center solutions. Our mission as a firm is to make 24/7 customer service a reality for businesses of all sizes. Our goal is to provide our…

    More

  • Sarv Webs Pvt. Ltd.

    Sarv Webs Pvt. Ltd.

    AI Unified Communication Platform for Businesses

    $10,000+
    < $25 / hr
    50 - 249
    Jaipur, India
    Service Focus
    Inbound Services

    We are providing an AI Unified Communication Platform for Businesses to change their way of interacting with customers. our Advanced AI communication platform help to a foothold on top.

  • Computer Lab Pvt Ltd

    Computer Lab Pvt Ltd

    An ISO 9001-2015 Certified Organization

    $5,000+
    $200 - $300 / hr
    250 - 999
    Bhubaneswar, India
    Service Focus
    Inbound Services

    Computer Lab is the Most reputed IT Company in Bhubaneswar, Odisha, and the 6th Largest IT Solutions in India. Computer Lab was established in 1990 as a registered SSI unit. We have been providing…

    More

  • AnswerPhone

    AnswerPhone

    A Better Answer

    $1,000+
    < $25 / hr
    50 - 249
    Albany, NY
    Service Focus
    Inbound Services

    Answerphone offers a full suite of telephone answering and call center services, including email and web-based apps, 2-way texting, voice mail, IVR, appointment scheduling / reminders, and much more…

    More

  • Humach

    Humach

    Humans + Machines, That's Humach.

    Undisclosed
    Undisclosed
    250 - 999
    Dubuque, IA
    Service Focus
    Inbound Services

    Purpose-driven customer experience solutions trusted by the world's leading brands to simplify, streamline, and maximize the effort of both your customers and your team. Deliver experiences your…

    More

  • Answer MTI

    Answer MTI

    Real Agents. Real Results.

    Undisclosed
    Undisclosed
    2 - 9
    Tucson, AZ
    Service Focus
    Inbound Services

    AnswerMTI is a professional 24×7 live telephone answering service providing affordable customer service solutions since 1982. In today’s fast paced world you need a competitive edge, and sending…

    More

  • AR Data

    AR Data

    Aiding business' to get their data right

    Undisclosed
    Undisclosed
    50 - 249
    Campbelltown, Australia
    Service Focus
    Inbound Services

    AR Data offers consistent and dependable data solutions to businesses all across the globe. Using state of the art pioneering technologies, AR Data are able to deliver to the highest quality standard…

    More

  • FingerLinks Infotech LLP

    FingerLinks Infotech LLP

    Epitomizing Peerless Quality Services

    $10,000+
    $50 - $99 / hr
    10 - 49
    Coonoor, India
    Service Focus
    Inbound Services

    Fingerlinks Infotech LLP is committed to providing innovative technology solutions that transform the way businesses operate. Our mission is to help our clients achieve their goals through customized…

    More

  • Millenium1 Solutions

    Millenium1 Solutions

    Outsourcing/Offshoring Toronto

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Toronto, Canada
    Service Focus
    Inbound Services

    We are a leading Canadian Business Process Outsourcing (BPO) solutions provider with a solid track record of providing end-to-end B2B2C solutions for many of the largest Canadian and Multinational…

    More

  • Call Me - خابرني

    Call Me - خابرني

    Keep in touch - إبق على تواصل

    $5,000+
    $25 - $49 / hr
    10 - 49
    Baghdad, Iraq
    Service Focus
    Inbound Services

    An Iraqi firm established in 2021 by a group of energetic young people with extensive knowledge of all aspects of customer support, the call center, and its growth, starting with PBX installation,…

    More

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Comparing Government Call Center Services Companies on Clutch

Are you looking to hire a Government-focused Call Center Services company?
Clutch offers an extensive array of reviewed and rated service providers in Call Center Services, catering to the Government industry. Businesses will find detailed reviews, ratings, and project information to make informed decisions.

Clutch boasts 56 companies reviewed serving esteemed clients like Yves Rocher, YouView TV Ltd, Yealink and more. The companies predominantly serve Enterprises (30 companies), Midmarket (61 companies), and Small Businesses (78 companies) across various sectors, including Medical, Financial services, Business services, and more. With over 492 reviews available, Clutch ensures comprehensive insights into these service providers, so you can make the best decision for your business.

Below you will find breakdowns of Government industry Call Center Services providers grouped as follows:

Most Popular Call Center Services Companies with
Government Industry Expertise

Among the most favored Call Center Services providers serving the Government industry are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (22) 4 (8) 3 (3) 2 (1) 1 (1)

10 - 49

4.7

4.7

4.5

N/A

N/A

United States

#2
5 (25) 4 (5) 3 (0) 2 (0) 1 (0)

50 - 249

5

4.9

4.8

$5,000

N/A

United States

#3
5 (65) 4 (15) 3 (0) 2 (0) 1 (1)

50 - 249

4.8

4.9

4.7

$1,000

$25 - $49

Canada

These companies have extensive reviews, consistently high ratings, and specialized expertise in areas like Business services, Education, and Energy & natural resources

Best Rated Government Call Center Services Companies

There are 221 companies offering Call Center Services services to the Government industry. The top five companies include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (4) 4 (0) 3 (0) 2 (0) 1 (0)

250 - 999

5

5

5

$50,000

< $25

Mexico

#2
5 (3) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

5

N/A

N/A

#3
5 (2) 4 (0) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

5

5

5

N/A

N/A

United Kingdom

#4
5 (2) 4 (0) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.8

4.8

5

$1,000

< $25

Philippines

#5
5 (2) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

5

$5,000

< $25

Australia

All of the above Call Center Services firms are rated with 5 stars. These companies have garnered exceptional ratings due to their focused Call Center Services services tailored for the Government industry, as expressed through customer reviews.

Lowest Rated Call Center Services Companies in the Government Industry Companies

When comparing Call Center Services providers for your Government organization, researching high and low-rated providers is crucial to your final decision. Some Call Center Services companies might have garnered less favorable feedback, but it's imperative not to hastily dismiss them.

Companies maintaining ratings above 4 stars generally sustain an overall positive sentiment. Within this spectrum, average ratings span from 0.5 stars to an impressive 5 stars, implying that being labeled as "lowest" doesn't inherently signify subpar service.

Exploring the highest-rated 5-star reviews and others is equally valuable. Each review carries its individual rating, differing from the average rating and offers nuanced insights into the experiences shared by different customers. With this in mind, these are the “lowest-rated” Call Center Services firms from the highest level:
  Employees Quality Schedule Cost Budget Hourly Location
#1
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

1

0.5

3

$1,000

< $25

United Kingdom

#2
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

N/A

N/A

United States

#3
2.5 2 REVIEWS
5 (0) 4 (1) 3 (0) 2 (0) 1 (1)

250 - 999

2.8

3

2.8

N/A

$100 - $149

United States

Not Yet Rated Government Call Center Services Companies

Clutch encourages users to contribute reviews for companies in the Call Center Services serving the Government business space. Some of these providers which are yet to be reviewed or rated include:
Employees
Budget
Hourly
Location

Continuity Consulting Management Group, LLC

RATE THIS COMPANY
2 - 9 N/A N/A

Andrew Reise

RATE THIS COMPANY
10 - 49 N/A N/A United States

Veracity Consulting, Inc.

RATE THIS COMPANY
50 - 249 N/A N/A United States

Fitencia Solutions

RATE THIS COMPANY
10 - 49 $1,000 < $25 / hr

MOL Estrategia y Negocios

RATE THIS COMPANY
10 - 49 $1,000 $25 - $49 / hr

Other Industries Served by Call Center Services Agencies for the Government Industry

Besides the Government industry, these 221 Call Center Services firms cater to 29 diverse sectors. These providers bring tailored solutions to address the specialized needs of each industry. Below are some samples of other fields serviced by Call Center Services providers on Clutch. Be sure to use the industry filter at the top of the page to view our full list of Call Center Services providers and see even more available options.

Government Industry Call Center Services Provider Areas of Expertise

Government-focused Call Center Services providers specialize in various fields such as Answering services (121 companies), B2C Telemarketing & telesales (74 companies), and Inbound appointment scheduling (74 companies). These providers showcase diverse ratings; some are regarded as top-tier with ratings between 4.0 and 4.9 stars, while others have ratings of 3.9 stars or lower. Clutch encompasses a broad spectrum of companies that excel in supporting different focus areas for Government businesses, including the following Call Center Services providers:
Specialty # of Companies Top Providers
Answering services 121 APEX Call Centers (5 stars, 4 reviews), Conversational (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), The Contact Company (5 stars, 2 reviews), The CommAlert Group (5 stars, 2 reviews)
B2C Telemarketing & telesales 74 Conversational (5 stars, 3 reviews), The CommAlert Group (5 stars, 2 reviews), Telecom, Inc. (5 stars, 2 reviews), Sourcefit (5 stars, 2 reviews), Rabbit & Pork (5 stars, 1 reviews)
Inbound appointment scheduling 74 APEX Call Centers (5 stars, 4 reviews), Conversational (5 stars, 3 reviews), The CommAlert Group (5 stars, 2 reviews), Telecom, Inc. (5 stars, 2 reviews), Sourcefit (5 stars, 2 reviews)
Virtual receptionist 64 APEX Call Centers (5 stars, 4 reviews), Conversational (5 stars, 3 reviews), The CommAlert Group (5 stars, 2 reviews), Sourcefit (5 stars, 2 reviews), TAS United (5 stars, 1 reviews)
Surveys and market research 57 The Contact Company (5 stars, 2 reviews), Sourcefit (5 stars, 2 reviews), Rabbit & Pork (5 stars, 1 reviews), Plaxonic Technologies (5 stars, 1 reviews), Matchboard (5 stars, 1 reviews)
Third party verification 41 Conversational (5 stars, 3 reviews), The Contact Company (5 stars, 2 reviews), Sourcefit (5 stars, 2 reviews), Kantipur Management Private Limited (5 stars, 1 reviews), Aplitt sp. z o.o. (5 stars, 1 reviews)
Collections 37 HiredSupport (4.9 stars, 5 reviews), Sourcefit (5 stars, 2 reviews), Matchboard (5 stars, 1 reviews), Kantipur Management Private Limited (5 stars, 1 reviews), Aplitt sp. z o.o. (5 stars, 1 reviews)

Call Center Services Provider Services Available for the Government Industry

Call Center Services companies focused on the Government industry offer a wide range of services tailored to meet the specific project needs of companies in the Government industry. These projects have particular requirements, and Clutch has identified nearly 84 different types of services designed for the Government industry. Some of the most common services provided and the companies offering them include:
Services # of Companies Sample of Providers
Back Office Outsourcing 74 APEX Call Centers (5 stars, 4 reviews), VirtusaPolaris (5 stars, 2 reviews), Sourcefit (5 stars, 2 reviews), The Contact Company (5 stars, 2 reviews), The CommAlert Group (5 stars, 2 reviews) and more
IT Managed Services 58 RYC Business IT (5 stars, 2 reviews), VirtusaPolaris (5 stars, 2 reviews), SuntechIT (5 stars, 2 reviews), WOLFGUARD IT (5 stars, 1 reviews), Integral Computer Consultants (5 stars, 1 reviews) and more
Sales Outsourcing 51 APEX Call Centers (5 stars, 4 reviews), Telecom, Inc. (5 stars, 2 reviews), Sourcefit (5 stars, 2 reviews), The Contact Company (5 stars, 2 reviews), 24H Virtual (5 stars, 13 reviews) and more
Custom Software Development 37 SuntechIT (5 stars, 2 reviews), Rabbit & Pork (5 stars, 1 reviews), Aplitt sp. z o.o. (5 stars, 1 reviews), Abacus Cambridge Partners (4.9 stars, 4 reviews), Digital Corn (4 stars, 1 reviews) and more
IT Strategy Consulting 36 RYC Business IT (5 stars, 2 reviews), VirtusaPolaris (5 stars, 2 reviews), SuntechIT (5 stars, 2 reviews), Integral Computer Consultants (5 stars, 1 reviews), Seigo Software (5 stars, 1 reviews) and more

Government Call Center Services Firms By Budget Level

Clutch simplifies the search for the right service provider by categorizing Call Center Services companies into different minimum spend levels and hourly rates, providing an overview of the investment required to engage these specialized service providers.
$250,000 or More
For those with a higher budget, Call Center Services companies with Government knowledge and with a minimum spend level of $250,000 or more include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

50 - 249

4

4

5

$250,000

< $25

United Arab Emirates

$100,000 or More
Alternatively, options with a minimum spend over $100,000 include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (9) 4 (1) 3 (0) 2 (0) 1 (0)

10,000+

4.8

4.8

4.7

$100,000

N/A

Singapore

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$100,000

$50 - $99

Ukraine

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$100 - $149

United Kingdom

$25,000 or More
For lower Call Center Services project budgets starting at $25,000, look to the following providers focused on the Government space:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10,000+

N/A

N/A

N/A

$25,000

< $25

United States

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$25,000

$150 - $199

United States

#3
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$25,000

$25 - $49

India

Most Affordable Call Center Services Companies Serving Government Organizations

When evaluating Call Center Services agencies catering to Government businesses with tighter budgets, there are several options available. Numerous Call Center Services companies on Clutch provide services at a relatively modest price—under $5,000, below $10,000, and under $25,000 per project. Their hourly billing rates range from less than $25 per hour to rates falling between $50 and $99 per hour. To streamline your search based on hourly rates, use the filter feature at the top of the page. Below are highlighted examples of cost-effective partners worth considering.
<$25 per Hour
For budget-conscious businesses, there are Call Center Services companies serving the Government industry at hourly rates under $25:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$1,000

$25 - $49

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$5,000

$25 - $49

India

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$5,000

$25 - $49

$25 - $49 per Hour
Some of the top-rated Call Center Services providers focused on the Government space with hourly rates between $25 to $49 are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (16) 4 (11) 3 (0) 2 (0) 1 (0)

250 - 999

4.5

4.6

4.5

$1,000

$25 - $49

United States

#2
4.9 6 REVIEWS
5 (5) 4 (1) 3 (0) 2 (0) 1 (0)

250 - 999

4.9

4.8

4.6

$50,000

$25 - $49

United States

#3
RATE THIS COMPANY

250 - 999

N/A

N/A

N/A

$5,000

$25 - $49

Chile

$50 - $99 per Hour
If your Government industry-specific work or project has a higher budget, consider some of these Call Center Services firms offering competitive rates between $50 and $99 per hour:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$5,000

$50 - $99

Philippines

#2
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$1,000

$50 - $99

Bangladesh

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

N/A

$50 - $99

Ireland

Government Industry Call Center Services Company Locations

Clutch provides global accessibility, offering Call Center Services companies serving the Government industry across continents. With 93 companies in North America, 60 in Asia, 39 in Europe, 12 in Africa, 9 in Oceania, and 5 in South America, the platform enables businesses to find partners either locally or in favorable time zones.
Country Cities with Most Providers Sample of Providers
United States New York (4), Overland Park (3), Los Angeles (3), San Francisco (2), and Sacramento (2) Abacus Cambridge Partners (4.9 stars, 4 reviews), VirtusaPolaris (5 stars, 2 reviews), Polaris Market Research, Conduit Global
India Bengaluru (5), Noida (3), Pune (2), New Delhi (2), and Jaipur (2) Solution Seller, Transact Global, TECHNACLE IT SERVICES, IkonMytri Services Pvt. Ltd., HRH Next Services Pvt. Ltd.
United Kingdom London (9), Edinburgh (2), Wrexham (1), Willesborough (1), and West Midlands (1) Abacus Cambridge Partners (4.9 stars, 4 reviews), Sourcefit (5 stars, 2 reviews), CALLCARE (0.5 stars, 1 reviews), 3x1 Public Relations, TRANSLIT
Canada Toronto (4), Calgary (3), Ottawa (2), Montréal (2), and Edmonton (2) Veta Virtual (5 stars, 41 reviews), 24H Virtual (5 stars, 13 reviews), Telestar Communications, Millenium1 Solutions
United Arab Emirates Dubai (10) and Ajman (1) Abacus Cambridge Partners (4.9 stars, 4 reviews), Plaxonic Technologies (5 stars, 1 reviews), Tafaseel BPO (4 stars, 1 reviews), TOPAZ FZE, Globalex Enviro LLC
Philippines Pasig (3), Makati (3), Taguig (1), Quezon City (1), and Pavia (1) TDCX (4.9 stars, 10 reviews), Millenium1 Solutions, Asia Telecom Ltd.

Market Segments & Clients Served

Call Center Services companies serving the Government industry have experience across various business segments. These segments include Enterprise (30 clients served), MidMarket (61 clients served), and Small Business (78 clients served) clients. Below is a sampling of these clients along with the provider that helped complete their project:
Market Segment Top Call Center Services Providers

Small Business

(Clients with <$10M in Revenue)
Our Contact Center Service providers have served 115 Small Business level clients including AffordableApartments.ca (24H Virtual), Higher Colleges of Technology (Tafaseel BPO), Bitcoin-Babe.com (HiredSupport), D&TS GmbH (BPO Nextdoor), Fixd (HiredSupport), and many more.

MidMarket

(Clients with $10M to $1B in Revenue)
Our Contact Center Service providers have served 171 MidMarket level clients including American Academy of Physician Assistants (GCS Agents), Austin Energy (GCS Agents), CloudONE (GCS Agents), NYC Transit (GCS Agents), Safaricom (Abacus Cambridge Partners), and many more.

Enterprise

(Clients with >$1B in Revenue)
Our Contact Center Service providers have served 39 Enterprise level clients including Andrews McMeel Universal (ModSquad), Children’s Miracle Network Hospitals (ModSquad), Cisco (Voip Office), Department of Finance (LaQuest Inc), Geneverse (ModSquad), and many more.
Clutch Methodology
Clutch’s in-depth and verified reviews for Government Call Center Services service providers offer comprehensive details about each project, covering the journey from start to finish. With information on pricing, timespan, expertise and project outcome. Clutch enables buyers to make informed hiring decisions.

Our proprietary ranking algorithm relies heavily on a company's Ability to Deliver score, which is a numeric assessment of client reviews, industry experience, and market presence. Clutch also maintains a robust verification process to ensure the authenticity and reliability of reviews.

Clutch currently lists 221 companies within the Call Center Services category offering services tailored to the Government industry. These companies have comprehensive ratings and reviews to assist in making informed decisions.

Out of the 221 companies, the most commonly supported industries include Financial services Industry (144 companies), Business services Industry (144 companies), and Information technology Industry (127 companies). However, companies also cater to other sectors like Education, Telecommunications, Hospitality & leisure, Real estate, and eCommerce.

The following Call Center Services companies serving the Government industry are the most popular:

The above providers have minimum spend limits starting at $1,000.00, boast over 35 total customer reviews, and specialize in areas like Inbound appointment scheduling, Surveys and market research, and Third party verification.

The top 5 Call Center Services providers serving the Government industry include:

These companies receive high ratings due to their dedicated focus on Call Center Services services tailored for the Government industry, as highlighted by customer reviews.

Some Call Center Services companies serving the Government industry have lower ratings based on customer experiences. However, remember that within this range, a lower rating doesn't necessarily mean poor service provision. These are the lowest-rated firms out of all the high-performing Call Center Services providers:

Clutch seeks audience contributions for companies serving the Government space in this Call Center Services that are yet to receive reviews or ratings. These companies would benefit greatly from your reviews if you've worked with them:

For those seeking cost-effective solutions, Call Center Services companies that focus on the Government industry have some great options. Service providers such as APEX Call Centers (5 stars), VirtusaPolaris (5 stars), and SuntechIT (5 stars) have minimum spend levels under $5,000. Moreover, certain providers offer competitive hourly rates ranging between $25 and $49, ensuring budget-friendly choices for prospective clients.

These Call Center Services companies not only serve the Government industry, but they are also well-rated and offer low hourly rates:

Call Center Services companies on Clutch have served some amazing Government clients including Wooga, Wounded Warrior, Yealink, YouView TV Ltd, Yves Rocher and more.

Clutch offers a global reach for Government industry businesses to find the right Call Center Services providers for their projects. Predominantly, 93 companies in North America, 60 in Asia, 39 in Europe, 12 in Africa, 9 in Oceania, and 5 in South America. Cities include New York (4), Bengaluru (5), London (9), Toronto (4), and Dubai (10), hosting numerous highly reviewed companies.

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