Top Answering Service for Government
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
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See all 34 projectsXACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
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See all 4 projectsROI CX Solutions is a Contact Center Services provider offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for improving response times by over 25% and reducing callback wait times by more than 90%. Approximately 80% of reviews highlight their flexibility and efficiency in handling customer service needs, indicating strong operational impact and customer satisfaction enhancement.
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
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See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
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See all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
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UndisclosedUndisclosed50 - 249London, England
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See all 4 projectsAbacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.
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UndisclosedUndisclosed250 - 999
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See all 27 projectsEvoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling.
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$5,000+< $25 / hr50 - 249L'viv, Ukraine
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See all 10 projectsBPO Nextdoor is a company that provides Contact Center Services, specializing in Customer Support Services and lead generation. Feedback indicates high satisfaction rates, with reviewers highlighting their reliability, responsiveness, and quality service. Notably, 100% of reviewers praised their project management and communication, while many emphasized their flexibility and professionalism. Clients value their precise service delivery and effective telephonic support, making them a trusted partner.
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$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
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See all 1 projectsTafaseel BPO is a call center services provider known for its expertise in Customer Support Services, including inbound and outbound call handling. The company has received positive feedback for its ability to deliver customized solutions, with clients noting a substantial improvement in service quality since their engagement. Approximately 90% of reviews highlight their understanding of local culture and effective project management.
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UndisclosedUndisclosed250 - 999Tallahassee, FL
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See all 8 projectsPATLive is a Customer Support Services company specializing in 24/7 Inbound Call Center services, offering telephonic support and call handling for various businesses. The overarching theme across reviews is positive, with 100% of clients appreciating their professional and efficient service, which significantly reduces workload and enhances customer interaction. Customers value PATLive's reliability and the quality of their customer service, though some mention the cost as a factor to consider.
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UndisclosedUndisclosed50 - 249Toronto, Canada
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See all 13 projects24H Virtual is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services, Inbound Call Center, and Call Handling. Reviewers consistently highlight their professionalism, responsiveness, and adaptability, with approximately 95% of feedback being positive. Many emphasize their effective communication and flexibility, particularly in managing after-hours services and unique projects.
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
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See all 12 projectsSourcefit is a company specializing in Call Center and Customer Support Services, including inbound and outbound call centers. Reviewers consistently highlight Sourcefit's budget-friendly pricing and effective communication, with approximately 66% mentioning their good value for cost. While some areas for improvement in communication are noted, clients praise Sourcefit’s proactive team management and reliable customer services.
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$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
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See all 2 projectsThe CommAlert Group is a distinguished provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. With overwhelmingly positive feedback, clients commend their professionalism, 100% call answer rate, and willingness to exceed expectations. Approximately 100% of reviewers highlight their exceptional customer service and effective call handling, underscoring their strategic advantage in maintaining customer satisfaction.
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$1,000+< $25 / hr250 - 999Dubai, United Arab Emirates
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See all 2 projectsChatPandas specializes in Contact Center Services, providing comprehensive Customer Support Services, including Inbound Call Center and Email support. The reviews reflect a 100% positive sentiment, highlighting their exceptional agent training, process improvements, and leadership integrity. Notably, they expanded a client's business hours to 24/7 and supported a project generating $15 million in bookings.
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$1,000+< $25 / hr1,000 - 9,999Bristol, CT
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See all 10 projectsACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.
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UndisclosedUndisclosed10 - 49Chesapeake, VA
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See all 14 projectsMAP Communications is a company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. Feedback on their services is mixed; while some clients commend their quick response and communication skills, leading to improved efficiency and revenue, others report dissatisfaction with call handling and billing issues, with approximately 50% expressing concerns.
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
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See all 7 projectsBungee (formerly Direct Answer) is a company specializing in Contact Center and Customer Support Services. Their consistent, high-quality service delivery is evidenced by positive client feedback, with clients particularly impressed by their quick adaptability and superior customer service skills. Approximately 80% of reviews highlight their capability to efficiently manage call handling and support needs, enhancing operational efficiency and customer satisfaction.
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$1,000+< $25 / hr50 - 249St. John's, Canada
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See all 3 projectsTelelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.
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$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
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See all 2 projectsThe Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.
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$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
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See all 1 projectsIBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.
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$5,000+< $25 / hr50 - 249Prishtina, Kosovo
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See all 2 projectsSonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsCapital Collections is a provider of Contact Center Services, specializing in inbound and outbound call handling to recover outstanding debts. Clients report substantial savings, with $50,000 saved monthly and around 5,000 hours saved per month. While praised for professionalism and effectiveness in debt recovery, they are noted as expensive, with suggestions for cost reduction.
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$1,000+< $25 / hr250 - 999
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See all 3 projectsHarris BPO is a professional company offering Contact Center Services and Customer Support Services, including data provisioning and analytical reporting. Reviews consistently highlight their ability to deliver quality work quickly, saving clients significant time and money, with 100% of feedback noting their professionalism and adaptability.
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UndisclosedUndisclosed50 - 249Marina del Rey, CA
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See all 5 projectsXync Inc. is a company specializing in Contact Center Services, including telephonic support and customer care services, highly praised for its responsive project management and consistent delivery. Approximately 90% of feedback reflects satisfaction with their approach, particularly in lead generation and social media marketing efforts, though some suggest enhancements in lead follow-up consistency.
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$1,000+< $25 / hr10 - 49El Cajon, CA
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See all 1 projectsAnswer California is a Customer Support Services company specializing in Contact Center Services, including Inbound Call Center operations and Telephonic Support. The reviews highlight their efficiency in call handling, with mentions of cost savings and strong signal quality. The feedback is predominantly positive, indicating satisfied clients who appreciate their automated answer services and fast response times.
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$1,000+< $25 / hr250 - 999Bradenton, FL
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See all 4 projectsPerfect Data Entry, a company offering comprehensive back office services, is praised for significantly improving efficiency, with clients reporting smoother workflows and increased production. Positive feedback is consistent, with no reviewers identifying areas for improvement. Approximately 25% of clients' internal tasks are streamlined, contributing to enhanced organizational efficiency and cost savings.
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$1,000+$25 - $49 / hr250 - 999Lagos, Nigeria
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See all 1 projectsOutcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments.
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$1,000+< $25 / hr50 - 249Nairobi, Kenya
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C&R Group, a phone answering service, was established in 1986. The team offers Call Center Services and is located in Nairobi, Kenya and Kampala, Uganda.
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UndisclosedUndisclosed10 - 49Erie, PA
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See all 1 projectsPCMSI is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The reviews predominantly highlight their exceptional Customer Support Services, with 90% of feedback being positive. Many reviewers emphasize their efficient Call Handling and responsive Customer Care Services, underscoring their commitment to excellence in Telephonic Support.
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$100,000+< $25 / hr250 - 999Gafoornagar, India
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Phone answering service Voip Office is headquartered in Gafoornagar, India. They provide Call Center Services and Business Consulting and were founded in 2010.
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$10,000+$25 - $49 / hr1,000 - 9,999Kakkanad, India
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Founded in 2002, Aabasoft, a large call center service, is in Kakkanad, India. Their team offers Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed1,000 - 9,999Farmers Branch, TX
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Answering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
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UndisclosedUndisclosed1,000 - 9,999Hyderabad, India
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HRH Next Services Pvt. Ltd. Is an answering service. Launched in 2007, their team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999
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Americall is a telephone answering service in. The team specializes in Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Seattle, WA
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Direct Interactions is a call center company in Seattle, Washington. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999
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Stericycle Communications, a phone answering service, is in Lake Forest, Illinois. They provide Call Center Services and Customer Service Outsourcing and were established in 1989.
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$50,000+< $25 / hr1,000 - 9,999Riyadh, Saudi Arabia
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Excellent Solutions is a large call center company headquartered in Riyadh, Saudi Arabia. Their services include Call Center Services and HR Outsourcing.
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$1,000+< $25 / hr250 - 999Bhopal, India
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XtraNet Tech is a telephone answering service. Established in 2002, the firm offers Call Center Services and Customer Service Outsourcing.
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$10,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
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Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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$250,000+$100 - $149 / hr1,000 - 9,999
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Cxperts is a large telephone answering service. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2021.
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$5,000+$50 - $99 / hr1,000 - 9,999Bengaluru, India
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See all 1 projectsTransact Global offers a range of services, including Contact Center Services and Telemarketing Services, with a focus on Outbound Call Center activities. Clients have praised Transact Global for their high-quality services, timely delivery, and alignment with company values, making them a suitable choice for businesses seeking effective customer support solutions.
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$1,000+< $25 / hr1,000 - 9,999El Paso, TX
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Datamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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UndisclosedUndisclosed250 - 999Jakarta, Indonesia
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INFOMEDIA NUSANTARA is a Jakarta, Indonesia-based Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were established in 1984.
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$25,000+< $25 / hr10,000+cairo, Egypt
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Xceed is a large call center service founded in 2001. Their team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Asheville, NC
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Daniels Communications, Inc. Is a phone answering service founded in 1955. Based in Asheville, North Carolina, the team specializes in Call Center Services.
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$10,000+$50 - $99 / hr10 - 49Wilmington, DE
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FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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$50,000+Undisclosed50 - 249Indianapolis, IN
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Netfor, Inc. Is a call center company. They were launched in 1995 and focus on Call Center Services and IT managed services.
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
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Adelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr50 - 249Jaipur, India
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Sarv Webs Pvt. Ltd. Is a Jaipur, India-based call center service. They provide Call Center Services and Sales Outsourcing and were founded in 2011.
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$1,000+< $25 / hr50 - 249Albany, NY
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AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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$5,000+$200 - $300 / hr250 - 999Bhubaneswar, India
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Back Office Outsourcing company Computer Lab Pvt Ltd is based in Bhubaneswar, India and Cuttack, India. Their services include Back Office Outsourcing and Sales Outsourcing.
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Top 15 Answering Service for Government
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
UndisclosedUndisclosed50 - 249London, England
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
30.1/40.014.6/20 Reviews6.3/10 Clients & Experience9.2/10 Market PresenceService focus
55% Call Center Services40% Answering services45% Other -
$5,000+< $25 / hr50 - 249L'viv, Ukraine
Ability to deliver
31.9/40.016.2/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Ability to deliver
20.3/40.013/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
25% Call Center Services78% Answering services75% Other -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services25% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
28.5/40.018.8/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
10% Call Center Services35% Answering services90% Other -
$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
Ability to deliver
26.1/40.016.2/20 Reviews3.9/10 Clients & Experience6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr250 - 999Dubai, United Arab Emirates
Ability to deliver
22/40.017.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Ability to deliver
23.6/40.015/20 Reviews2.7/10 Clients & Experience5.9/10 Market PresenceService focus
50% Call Center Services56% Answering services50% Other -
UndisclosedUndisclosed10 - 49Chesapeake, VA
Ability to deliver
25.9/40.013.6/20 Reviews6.6/10 Clients & Experience5.7/10 Market PresenceService focus
70% Call Center Services43% Answering services30% Other -
$1,000+< $25 / hr10 - 49Capon Bridge, WV
Ability to deliver
25.7/40.015.6/20 Reviews4.2/10 Clients & Experience6/10 Market PresenceService focus
45% Call Center Services70% Answering services55% Other -
$1,000+< $25 / hr50 - 249St. John's, Canada
Ability to deliver
24.3/40.015.6/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services50% Answering services -
$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
Ability to deliver
19.9/40.014.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Ability to deliver
17.8/40.013.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services60% Answering services70% Other -
$5,000+< $25 / hr50 - 249Prishtina, Kosovo
Ability to deliver
22.6/40.016.2/20 Reviews1.2/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr10 - 49
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$1,000+< $25 / hr250 - 999
Ability to deliver
15.2/40.015.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
14% Call Center Services100% Answering services86% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
21.9/40.015.4/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services20% Answering services90% Other -
$1,000+< $25 / hr10 - 49El Cajon, CA
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Call Center Services50% Answering services25% Other -
$1,000+< $25 / hr250 - 999Bradenton, FL
Ability to deliver
15.6/40.015.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+$25 - $49 / hr250 - 999Lagos, Nigeria
Ability to deliver
12.1/40.00/20 Reviews6.6/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+< $25 / hr50 - 249Nairobi, Kenya
Ability to deliver
8.2/40.00/20 Reviews2.1/10 Clients & Experience6.1/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed10 - 49Erie, PA
Ability to deliver
12.6/40.06.4/20 Reviews0.6/10 Clients & Experience5.6/10 Market PresenceService focus
65% Call Center Services46% Answering services35% Other -
$100,000+< $25 / hr250 - 999Gafoornagar, India
Ability to deliver
9.1/40.00/20 Reviews3/10 Clients & Experience6.1/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$10,000+$25 - $49 / hr1,000 - 9,999Kakkanad, India
Ability to deliver
8.3/40.00/20 Reviews2.7/10 Clients & Experience5.6/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other
Latest Answering Services Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
