Top Answering Service for E-Commerce Companies
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Top Answering Service for E-Commerce Companies
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
Reviews mention Adaptable
Clients have highlighted the adaptability of the service provider, noting it as a 'good affordable and adaptable solution' to their inbound service needs. The ability to respond quickly and fit budget constraints has been appreciated, particularly in the context of a downsized operation. Overall sentiment reflects satisfaction with the provider's flexible approach, although there is a suggestion for improvement in response times for billing inquiries.-
Answering Services for SMB
4.0 Aug 12, 2017Moneypenny offers a good affordable and adaptable solution. They have improved revenue due to new business calls effectively answered and dispersed.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
10% Call Center Services35% AI Consulting35% AI Development +210% Customer Service Outsourcing10% TranscriptionFocus Areas
20% Answering services65% Virtual receptionist15% Inbound appointment schedulingSee all 1 projectsGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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$1,000+Undisclosed10 - 49
Services provided
10% Call Center Services75% Sales Outsourcing5% CRM Consulting and SI +25% Email Marketing5% Social Media MarketingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistIn Alexandria, Kentucky and Tanger, Morocco, Fitencia Solutions is a Sales Outsourcing company. They focus on Sales Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Lahore, Pakistan
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +1910% Sales Outsourcing5% Accounting5% Business Consulting5% Graphic Design5% IT Managed Services5% Print Design5% Social Media Marketing5% Trucking5% Web Design5% Web Development2% Advertising2% E-Commerce Development2% Market Research2% Other Digital Marketing2% Other Marketing2% Warehousing & Distribution1% Commercial Brokerage Services1% Commercial Property Management1% Logistics & Supply Chain ConsultingFocus Areas
29% Answering services57% Inbound appointment scheduling14% Virtual receptionistPhone answering service i Concepts / I Possible /Goraya Consultant & Traders is located in Lahore, Pakistan. Launched in 2008, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Denges, Switzerland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingDigicall, a telephone answering service, specializes in Call Center Services and Customer Service Outsourcing. The company is based in Denges, Switzerland.
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$1,000+< $25 / hr10 - 49
Services provided
20% Call Center Services30% Back Office Outsourcing10% Advertising +510% Digital Strategy10% Direct Marketing10% Market Research5% Customer Service Outsourcing5% Recruitment Process OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistOriole Info Solutions is a Back Office Outsourcing company founded in 2018. Based in , the team focuses on Back Office Outsourcing and Call Center Services.
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Undisclosed$25 - $49 / hr10 - 49Kathmandu, Nepal
Services provided
10% Call Center Services10% Business Consulting10% Content Marketing +710% Custom Software Development10% Digital Strategy10% Graphic Design10% Mobile App Development10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistInfocom Solutions Private Limited is a Digital Strategy company located in Kathmandu, Nepal. They focus on Digital Strategy and Content Marketing and were launched in 2017.
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$1,000+< $25 / hrFreelancer
Services provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSupplicity is a Customer Service Outsourcing company. Their team is in Brussels, Belgium and specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +220% Email Marketing20% Search Engine OptimizationFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingVAdigi is an Email Marketing company. The small London, England-based team focuses on Email Marketing and Search Engine Optimization. The firm was established in 2025.
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$1,000+< $25 / hr2 - 9
Services provided
25% Call Center Services25% Back Office Outsourcing25% Staffing +215% Recruiting10% HR OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistEvigital Solutions PVT LTD is an answering service headquartered in Pune, India. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999San Antonio, TX
Services provided
15% Call Center Services15% Back Office Outsourcing15% Custom Software Development +515% Customer Service Outsourcing15% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Web Design5% TranscriptionFocus Areas
10% Answering services60% Virtual receptionist30% Inbound appointment schedulingWorld Wide Outsource Solutions LLC, a call center company, offers Call Center Services and Custom Software Development. The firm is in San Antonio, Texas.
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UndisclosedUndisclosed10 - 49Dhaka, Bangladesh
Services provided
10% Call Center Services50% Back Office Outsourcing10% Customer Service Outsourcing +310% Pay Per Click10% Search Engine Optimization10% Social Media MarketingFocus Areas
36% Answering services36% Inbound appointment scheduling28% Virtual receptionistLaunched in 2015, Service9 BPO is a Back Office Outsourcing company. Their team provides Back Office Outsourcing and Call Center Services.
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$5,000+< $25 / hr50 - 249
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Litigation Support Services20% Procurement SupportFocus Areas
10% Answering services45% Inbound appointment scheduling45% Virtual receptionistLaunched in 2017, 1-833-652-5900 Battery Park City, NY Call Center is a call center service. The firm focuses on Call Center Services and Back Office Outsourcing, and is midsize.
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Undisclosed< $25 / hr2 - 9
Services provided
10% Call Center Services25% IT Managed Services20% Back Office Outsourcing +515% Data Annotation Services10% Customer Service Outsourcing10% Fulfillment5% Generative AI5% Social Media MarketingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistTechnorq LLP is an IT managed services company. Their small team is located in new delhi, India and focuses on IT managed services and Back Office Outsourcing. The company was established in 2025.
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$1,000+< $25 / hr10 - 49Santo Domingo, Dominican Republic
Services provided
35% Call Center Services35% Sales Outsourcing30% Customer Service OutsourcingFocus Areas
10% Answering services45% Inbound appointment scheduling45% Virtual receptionistFounded in 2024, Emerge Virtual Solutions, a small phone answering service, is located in Santo Domingo, Dominican Republic. Their services include Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
Services provided
10% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +220% Sales Outsourcing20% Web DesignFocus Areas
25% Answering services40% Inbound appointment scheduling35% Virtual receptionistNord Assist is a Back Office Outsourcing company launched in 2024. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249
Services provided
10% Call Center Services40% Back Office Outsourcing40% Customer Service Outsourcing +110% Content Moderation ServicesFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingKimon Services is a midsize Back Office Outsourcing company. Established in 2017, the team provides Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9
Services provided
15% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +810% Business Consulting10% Web Design10% Web Development5% AI Development5% Application Management & Support5% Custom Software Development5% E-Commerce Development5% HR OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingBased in New York City, New York and Islamabad, Pakistan, Star Consultants is a phone answering service. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2024.
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UndisclosedUndisclosed50 - 249Beijing, China
Services provided
35% Call Center Services35% AI Agents30% AI ConsultingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingBeijing Sobot Technologies Co., Ltd is a telephone answering service. Located in Beijing, China, the company was founded in 2014. Their services include Call Center Services and AI Agents.
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UndisclosedUndisclosed250 - 999Istanbul, Türkiye
Services provided
10% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +320% IT Managed Services20% Sales Outsourcing10% Business ConsultingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingEchoCCS is a midsize IT managed services company established in 2003. Their team specializes in IT managed services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9
Services provided
20% Call Center Services20% Customer Service Outsourcing20% Email Marketing +220% Sales Outsourcing20% Social Media MarketingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingLaunched in 2025, Ren Agency is a social media marketing firm. The team focuses on Social Media Marketing and Email Marketing.
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$1,000+< $25 / hr10 - 49
Services provided
10% Call Center Services10% Branding10% E-Commerce Development +910% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web Development5% Customer Service Outsourcing5% Ecommerce Marketing5% Email Marketing5% LogoFocus Areas
25% Answering services50% Inbound appointment scheduling25% Virtual receptionistE Tech Crew is a branding firm established in 2018. The agency provides Branding and Social Media Marketing, and is small.
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$1,000+< $25 / hr2 - 9Bacolod, Philippines
Services provided
10% Call Center Services15% Custom Software Development10% Back Office Outsourcing +710% Customer Service Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Sales Outsourcing10% Web Design5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCore Support Hub is an IT staff augmentation company. Established in 2024, the company specializes in IT staff augmentation and Custom Software Development.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
Services provided
20% Call Center Services20% HR Outsourcing10% Executive Search +510% Finance & Accounting Outsourcing (FAO)10% Logistics & Supply Chain Consulting10% Recruiting10% Sales Outsourcing10% StaffingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingFounded in 2007, Trenkwalder Turkey is a telephone answering service. Their team offers Call Center Services and HR Outsourcing.
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UndisclosedUndisclosed250 - 999Bellevue Hill, Australia
Services provided
10% Call Center Services10% Application Testing10% Back Office Outsourcing +810% Customer Service Outsourcing10% Direct Marketing10% HR Outsourcing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing5% Digital Strategy5% Web DevelopmentFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingHeadquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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UndisclosedUndisclosed2 - 9
Services provided
20% Call Center Services20% Accounting20% Back Office Outsourcing +220% Content Moderation Services20% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistAnswering service company Dynamo Global Solution was launched in 2019. Based in McKinney, Texas, the team focuses on Call Center Services and Back Office Outsourcing.
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$5,000+Undisclosed10 - 49
Services provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +215% Back Office Outsourcing15% CRM Consulting and SIFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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UndisclosedUndisclosed10 - 49Knoxville, TN
Services provided
30% Call Center Services30% Sales Outsourcing15% Back Office Outsourcing +215% Customer Service Outsourcing10% TranslationFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingProximoCX, a small call center service, is headquartered in Knoxville, Tennessee. The team offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49
Services provided
10% Call Center Services50% Document Digitization & Management20% Back Office Outsourcing +210% Data Annotation Services10% Market ResearchFocus Areas
10% Answering services50% Inbound appointment scheduling40% Virtual receptionistTecaxe Solutions is a Document Digitization & Management company. The Coimbatore, India-based company specializes in Document Digitization & Management and Back Office Outsourcing.
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By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
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Ability to Deliver considers three criteria:
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Top 15 Answering Service for E-Commerce Companies
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$5,000+< $25 / hr50 - 249Beograd, Serbia
Ability to deliver
32/40.017/20 Reviews9.6/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services40% Answering services80% Other -
$1,000+< $25 / hr250 - 999Walnut, CA
Ability to deliver
25.3/40.016.4/20 Reviews2.3/10 Clients & Experience6.6/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.9/40.019/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$25,000+< $25 / hr50 - 249Oulad Bouʼabid, Morocco
Ability to deliver
29.5/40.016.2/20 Reviews7.9/10 Clients & Experience5.4/10 Market PresenceService focus
30% Call Center Services33% Answering services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
27.5/40.015.2/20 Reviews5.8/10 Clients & Experience6.5/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services33% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
31/40.016.6/20 Reviews6.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.9/40.017.2/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
31.6/40.016.2/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr50 - 249Amritsar, India
Ability to deliver
28.9/40.015.8/20 Reviews7.5/10 Clients & Experience5.6/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other -
$5,000+< $25 / hr50 - 249L'viv, Ukraine
Ability to deliver
31.9/40.016.2/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+< $25 / hr50 - 249Pune, India
Ability to deliver
27.7/40.017.2/20 Reviews5.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services35% Answering services90% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
29.9/40.014/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
25% Call Center Services67% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr10 - 49Lahore, Pakistan
Ability to deliver
35.2/40.016/20 Reviews9.6/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+< $25 / hr50 - 249Tunis, Tunisia
Ability to deliver
30/40.018.8/20 Reviews5.7/10 Clients & Experience5.5/10 Market PresenceService focus
40% Call Center Services30% Answering services60% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services30% Answering services80% Other
Latest Answering Services Articles
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