Top BPO Companies in Latin America
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List of the Top Latin America BPO Services
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$1,000+< $25 / hr1,000 - 9,999Bogotá, Colombia
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Patient
Clients have expressed a highly positive sentiment regarding Connext's patient approach to project management. One reviewer noted their 'entrepreneurial, patient, people-focused' nature, highlighting their ability to maintain steady communication and adapt to client needs. This patience contributed to effective collaboration, as one client remarked that Connext was 'more on the ball' than their own team. Overall, the feedback underscores Connext's commitment to a thoughtful and measured engagement style.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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Featured
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$1,000+< $25 / hr1,000 - 9,999Serves Latin AmericaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Patient
Clients have expressed a highly positive sentiment regarding Connext's patient approach to project management. One reviewer noted their 'entrepreneurial, patient, people-focused' nature, highlighting their ability to maintain steady communication and adapt to client needs. This patience contributed to effective collaboration, as one client remarked that Connext was 'more on the ball' than their own team. Overall, the feedback underscores Connext's commitment to a thoughtful and measured engagement style.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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UndisclosedUndisclosed250 - 999Serves Latin AmericaServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.Was this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999DSR, Argentina
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a comprehensive customer support and outsourcing company providing a range of services including technical support, HR recruitment, and eCommerce assistance. The company receives overwhelmingly positive feedback, with approximately 89% of reviews highlighting their reliable service, flexibility, and strong communication. However, around 11% of reviews indicate areas for improvement, emphasizing the need for better ownership and proactiveness in specific cases.
5 of 8 reviews are 5 starsLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the last six months, client feedback for SupportYourApp has been predominantly positive, highlighting effective communication, responsiveness, and adaptability. For instance, one client noted the successful handling of increased support requests and consistent delivery, while another emphasized the seamless integration of SupportYourApp's team with their internal operations. However, one review expressed significant dissatisfaction due to a lack of accountability and efficiency, indicating areas for improvement. Overall, clients appreciate the company's commitment to operational excellence and customer satisfaction.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)DSR, Argentina
Libertador Avenue 2442, 4th Floor, Olivos
DSR, Argentina B16362 - 5
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$1,000+< $25 / hr1,000 - 9,999San Pedro Garza García, Mexico
Services provided
25% Back Office Outsourcing15% Employer of Record (EOR) Services10% Call Center Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
Reviews mention Proactive
Unity Communications has received highly positive feedback regarding their proactive approach. Clients highlighted their responsiveness and engagement, emphasizing how Unity's team actively seeks to understand business needs and align with goals. One client noted their 'rapid responsive nature' and 'diligent follow-up,' while another praised their 'proactive communications' that facilitated lead collection. Overall, the sentiment reflects a strong appreciation for Unity's commitment to exceeding expectations and enhancing collaboration.-
BPO for Online Media Company
5.0 Sep 5, 2023Their team not only integrates well with our existing operations but seems to actively elevate the standards, bringing a fresh perspective and innovation to the tasks at hand. Moreover, their proactive approach to understanding our business model and user base is a testament to their commitment to aligning with our company's vision and goals.
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Call Center Services for E-Commerce Company
5.0 Sep 28, 2021The team responds quickly. They also are proactive in helping with our leads collection efforts.
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BPO for E-commerce Mergers & Acquisitions Firm
5.0 May 13, 2020Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day. Our dedicated representative also sends a daily summary, with tasks completed and notes, which we find helpful. They’re very proactive and flexible, as we’ve evolved our scope of work to include both task completion and a dedicated account representative.
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Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Medical Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer ProductsWas this helpful?
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See All Locations (6)San Pedro Garza García, Mexico
303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278201 - 250
4805508700
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$5,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Services provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a customer experience and support service provider praised for its efficiency and adaptability in various industries such as telecommunications, cybersecurity, and healthcare marketing. Approximately 100% of reviewers commend their project management and responsiveness, with notable strengths in speed and team integration. Their ability to handle complex support tasks and scale resources quickly is repeatedly highlighted, with no significant areas for improvement mentioned by clients.
Reviews mention Passionate about their work
Clients consistently highlight Helpware's passion for their work, noting their infectious enthusiasm and dedication to delivering high-quality service. One client emphasized how Helpware's team takes great pride in their tasks, contributing to a positive customer service culture. Another review underscored the company's commitment to providing reliable support, with the client expressing satisfaction with the quality and availability of services. Overall, the sentiment reflects a strong appreciation for Helpware's passionate approach to customer service.-
Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.
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Customer Support for Analytics Company
5.0 Sep 27, 2018Both the quality of their work and their passion for delivering a great service have exceeded our expectations.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+$25 - $49 / hr1,000 - 9,999Bogotá, Colombia
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +1 service11% Sales OutsourcingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.
Reviews mention Open to feedback
Clients have consistently highlighted ContactPoint 360's openness to feedback, noting their responsiveness and proactive implementation of suggestions. One client emphasized that the project management team was 'always open to feedback and quick to implement changes.' This reflects an overall positive sentiment towards their collaborative approach, with a minor suggestion for more frequent performance reviews to enhance efficiency further.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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UndisclosedUndisclosed1,000 - 9,999Buenos Aires, Argentina
Services provided
15% Back Office Outsourcing15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +4 services15% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesSee all 12 projectsOutsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency.
Reviews mention Knowledgeable
Clients have consistently praised Outsourced for their knowledgeable team, particularly highlighting their expertise in HR practices in the Philippines. One client noted that the team was 'highly communicative, responsive, and knowledgeable,' which contributed to the successful delivery of time-sensitive products. The ability to maintain long-term talent was also emphasized, showcasing the company's understanding of client needs and effective management. Overall, the sentiment reflects strong confidence in Outsourced's knowledge and capabilities.-
Tasks Management & Resources for Investing News Company
5.0 Nov 10, 2023They’re highly communicative, responsive, and knowledgeable in HR practices in the Philippines.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
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See All Locations (10)Buenos Aires, Argentina
Avenida Corrientes 800
Buenos Aires, Argentina C100810 - 15
+54 11 5984 1515
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.Was this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr50 - 249Ciudad de México, Mexico
Services provided
80% Sales Outsourcing20% Demand Generation MarketingSee all 13 projectsSiete is a specialized lead generation and prospecting firm that assists businesses in enhancing their sales pipelines through qualified lead generation and high-value meetings. Across varied reviews, 100% of clients commend Siete for their effective communication and timely delivery of services. While 12.5% suggest enhancements in reporting, 87.5% praise their professionalism and ability to generate substantial leads.
Reviews mention Proactive
Clients have consistently highlighted Siete's proactive approach as a key strength. One client noted that Siete 'delivers on time and is proactive,' which has been pivotal in successfully closing deals. Additionally, the CMO of BigCheese emphasized their 'impressive' proactivity, indicating that Siete's initiative significantly enhances project management and communication. Overall, the sentiment surrounding Siete's proactivity is highly positive, reflecting their commitment to client success.-
Appointment-Setting Services for Business Services Company
5.0 Feb 4, 2026Siete delivers on time and is proactive. We communicate via virtual meetings, emails, and messaging apps. Siete’s proactivity is impressive.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have positively highlighted Siete's effective prospecting services, noting an average of 20 meetings booked monthly. A co-founder from Quix praised their impressive skills and timely communication. However, there is a suggestion for improvement in providing clearer progress data. Overall, the sentiment reflects satisfaction with Siete's service quality and responsiveness.Was this helpful?
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See All Locations (3)Ciudad de México, Mexico
Calle Varsovia
Ciudad de México, Mexico21 - 30
+51966774537
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$1,000+< $25 / hr10 - 49Buenos Aires, Argentina
Services provided
30% Demand Generation Marketing20% Sales Outsourcing15% Email Marketing +3 services15% Search Engine Optimization10% Account-Based Marketing10% Graphic DesignSee all 11 projectsVrand is a lead generation and digital marketing company known for its expertise in creating effective outbound prospecting campaigns, LinkedIn outreach, and web design services. With consistently positive feedback across all reviews, Vrand's clients highlight their professionalism, timely delivery, and data-driven approaches, with 100% of reviewers impressed by their commitment and project management. The firm excels in lead quality improvement, achieving high conversion rates, and enhancing brand visibility.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Vrand has received positive feedback for their effective lead generation and prospecting campaigns. A client highlighted an impressive 80% conversion rate from prospect to scheduled meetings, praising Vrand's timely delivery and responsiveness to needs. Their professionalism and commitment to staying current with industry trends were particularly noted. Overall, clients expressed high satisfaction with Vrand's services, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Vrand's strong value for money and budget-friendly pricing. For instance, one CEO noted that their pricing fit within their budget while providing good value for the cost. Another client emphasized that despite spending less than $10,000, they received significant lead generation results. Overall, the sentiment reflects satisfaction with Vrand's cost-effectiveness and the quality of services delivered, with multiple clients stating that they found Vrand's offerings to exceed their expectations.Was this helpful?
See All Locations (2)Buenos Aires, Argentina
501 Loyola
Buenos Aires, Argentina C14146 - 9
+54 9 11 5622-8729
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$10,000+$50 - $99 / hr50 - 249Parque Campolim, Brazil
Services provided
25% Custom Software Development25% Customer Service Outsourcing25% Mobile App Development +1 service25% Web DevelopmentSee all 12 projectsMind Group, a technology consulting company, is highly regarded for its expertise in developing custom web and mobile solutions across various industries, including e-commerce, education, and legal technology. Feedback from their clients is overwhelmingly positive, with over 95% praising their project management, technical expertise, and commitment to client goals. Notably, approximately 90% of reviewers highlight Mind Group's ability to exceed expectations, particularly in terms of delivering tailored solutions that align with business objectives and user needs.
11 of 11 reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
In the last six months, Mind Group has received overwhelmingly positive feedback from clients across various projects. Clients praised their technical expertise, proactive project management, and commitment to understanding business objectives. Notable successes included a 185% increase in organic traffic and a 72% rise in user session duration for one client. Additionally, their ability to adapt to changes and deliver on time was highlighted, with one client noting no significant issues throughout the engagement. Overall, Mind Group is viewed as a reliable partner for digital solutions.Was this helpful?
Industry Experience
Mind Group has demonstrated expertise across various industries, including Education, Consumer Products, Recreation, eCommerce, Home Services, Information Technology, and Financial Services. Feedback highlights their strengths in project management, technical expertise, and understanding client needs. Clients consistently report significant improvements in user engagement, organic growth, and system performance. Overall, the sentiment is extremely positive, indicating that Mind Group is well-suited for projects in these sectors, particularly where custom solutions and high-quality user experiences are paramount.
Read All ReviewsSelect Industry to see insights
Financial services Home Services Recreation Consumer products & services Information technology Education eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Mind Group is praised for providing excellent value for money, with multiple clients highlighting that their pricing aligns well with project budgets. For instance, one client from Mente Rural appreciated the 'good value for cost' and noted the company's commitment to understanding business objectives, resulting in a partnership that exceeded expectations. Another client mentioned that Mind Group's pricing fit their budget while delivering high-quality results. Overall, clients consistently express satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Bogotá, Colombia
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO) +8 services10% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingSee all 18 projectsBooth & Partners is a versatile outsourcing company offering Employer of Record services, administrative support, and project management solutions. Overall, 90% of reviews highlight their cultural fit, cost-effectiveness, and responsiveness. Clients appreciate their commitment to continuous improvement and tailored solutions, although some suggest enhancements in HR processes and performance tracking. Their high-quality service is evidenced by improved operational efficiency and positive client experiences.
Reviews mention Detail-oriented
Clients consistently highlight Booth & Partners' detail-oriented approach in their recruitment processes. One review specifically noted their 'incredibly timely and detailed' search for candidates, ensuring that they matched specific software experience requirements. This meticulousness has garnered positive feedback, with clients appreciating the abundance of qualified candidates provided. Overall, the sentiment reflects a strong satisfaction with Booth & Partners' attention to detail and responsiveness.-
Recruitment Services for Property Management Firm
5.0 Aug 6, 2024They are incredibly timely and detailed in the search for the right person. When we said we wanted a background or experience in certain softwares, they provided us with numerous people with those backgrounds to choose from.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Booth & Partners as providing good value for money, with multiple reviews highlighting their cost-effectiveness. For instance, one client noted that their pricing fit within budget while maintaining a great culture fit. Another mentioned that Booth & Partners helped them scale their team cost-effectively. Overall, the sentiment is positive, with clients appreciating the quality of service relative to the costs, although a few indicated a need for improved performance tracking.Was this helpful?
More responsive than most other service providers
Get in TouchBooth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Bogotá, Colombia
Calle 100 No. 13 – 21 Piso 12, Edificio Megatower, Chicó
Bogotá, Colombia 110221201 - 250
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$100,000+Undisclosed10,000+Bogotá, Colombia
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Collaborative
Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives.-
Call Center Services for Global Social Media Company
5.0 May 17, 2022I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
See All Locations (18)Bogotá, Colombia
Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911751 - 1000
+57 601 743 3303
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$1,000+< $25 / hr10 - 49Ensenada, Mexico
Services provided
40% Sales Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services10% Customer Service Outsourcing10% Direct MarketingSee all 6 projectsFirst Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.
Industry Experience
First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies.
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Software Real estate IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Portuguese
- Spanish
This provider is available in 15 time zones:
- Middle East Time (MET)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
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See All Locations (2)Ensenada, Mexico
Av Floresta 321
Ensenada, Mexico 2283010 - 15
6197523455
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$5,000+< $25 / hr1,000 - 9,999Bogotá, Colombia
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +4 services10% AI Consulting10% Content Moderation Services10% Finance & Accounting Outsourcing (FAO)5% Data Annotation ServicesSee all 2 projectsHoratio is a customer service outsourcing company known for their adaptability and robust project management skills. Reviewers consistently highlight their effective communication and ability to quickly escalate and resolve issues. Approximately 90% of feedback is positive, with clients appreciating their use of data insights and standardized metrics to enhance support processes.
Industry Experience
Horatio has demonstrated expertise primarily in the Publishing industry, providing effective customer service support for lifestyle media companies. Feedback highlights their adaptability, strong communication skills, and ability to enhance operational efficiency through data insights. Clients appreciate their proactive issue escalation and project management. Overall sentiment is positive, indicating that they are a suitable partner for businesses in the publishing sector seeking reliable and responsive support solutions.
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PublishingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Horatio as providing good value for money, particularly highlighting their adaptability and effective communication. One client noted an investment of approximately $150,000, appreciating the enhanced reporting and data insights they received. The team's ability to quickly escalate issues and their proactive approach were praised. However, there is a suggestion for improvement regarding staffing domestic teams to enhance communication further.Was this helpful?
See All Locations (5)Bogotá, Colombia
Centro Empresarial Colina, Cra. 72 #152-60
Bogotá, Colombia 111156751 - 1000
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
20% Recruiting20% Staffing15% Back Office Outsourcing +4 services15% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 7 projectsSharkhelpers is a recruitment agency specializing in building tailored teams and sourcing top talent across diverse sectors including technology recruitment, sales, and digital marketing. Reviews indicate a 100% positive feedback rate, highlighting their responsiveness, effective project management, and personalized service. Notably, 83% of reviewers commend their high-touch approach and care for both clients and candidates, ensuring alignment with company culture and objectives.
Reviews mention Meets deadlines
Clients have expressed high satisfaction with Sharkhelpers' ability to meet deadlines. One client noted that the team is 'easy-to-work-with' and 'responsive,' consistently checking in to ensure needs are met. Additionally, they reported a '100% success rate' with candidates placed, indicating effective project management. Overall, the sentiment is positive, highlighting the company's reliability and commitment to timely delivery in their services.-
HR Services for E-Commerce Agency
5.0 Jun 1, 2022They’re an easy-to-work-with team with good communication. They also take care of their staff and check with me to see if I need help with anything. Their team is also responsive and meets deadlines. In terms of tools, we use email and WhatsApp.
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Read All ReviewsWhat Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.Was this helpful?
More responsive than most other service providers
Get in TouchSharkhelpers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Armenia, Colombia
Cl. 22 Nte. #19-10
Armenia, Colombia 63000416 - 20
+57 300 7364302
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$1,000+< $25 / hr50 - 249Tijuana, Mexico
Services provided
25% Customer Service Outsourcing25% Market Research15% Call Center Services +4 services10% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingSee all 54 projectsCallZent is a versatile software development and customer support company known for delivering customized technological solutions and call center services. Feedback from reviews highlights their strong project management skills, with 100% of reviewers noting their responsiveness and ability to meet deadlines. CallZent impresses with their deep understanding of various industries, leading to seamless integrations and tailored solutions that enhance business operations and customer satisfaction.
Reviews mention Translate ideas into products
Clients have expressed high satisfaction with CallZent's ability to translate ideas into effective products. One COO noted that CallZent delivered a custom software solution that exceeded expectations, highlighting their deep industry understanding and technical expertise. The project resulted in streamlined operations and enhanced customer experience, with impressive project management and responsiveness. Overall, the sentiment reflects a strong appreciation for CallZent's commitment to client success and the quality of their deliverables.-
Custom Web App Development for Insurance Company
5.0 May 15, 2025What stood out most about CallZent was their deep understanding of our industry and their ability to translate that into a practical, high-performing solution. Their blend of technical expertise and genuine care for our success made them unique. It never felt transactional—it felt like a true partnership from day one.
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Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
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See All Locations (3)Tijuana, Mexico
Joaquín Clausel
Tijuana, Mexico 2201076 - 100
6648873020
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$100,000+< $25 / hr1,000 - 9,999Tijuana, Mexico
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +2 services10% Staffing5% Finance & Accounting Outsourcing (FAO)Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
Read moreTijuana, Mexico
Blvd. Agua Caliente 4558 C-1, Aviacion
Tijuana, Mexico 22014751 - 1000
See All Locations (6)Tijuana, Mexico
Avenida Universidad 13021, Parque Internacional Industrial Tijuana
Tijuana, Mexico 224271001 - 2000
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UndisclosedUndisclosed10,000+Buenos Aires, Argentina
Services provided
20% AI Development20% IT Managed Services15% IT Strategy Consulting +6 services10% Application Management & Support10% Back Office Outsourcing10% Cloud Consulting & SI5% Custom Software Development5% Cybersecurity5% ERP Consulting and SIEstablished in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.
Read moreSee All Locations (20)Buenos Aires, Argentina
WeWork Argentina S.R.L., 39th Floor, Avenida Corrientes 800, Buenos Aires C1008, Argentina
Buenos Aires, Argentina C100821 - 30
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$1,000+Undisclosed1,000 - 9,999Mérida, Mexico
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a business process outsourcing (BPO) company specializing in customer support, call center services, and tailored support solutions. The majority of reviews (over 90%) highlight their commitment to meeting client needs, flexibility in project management, and impressive cultural alignment. While clients appreciate their adaptability and genuine partnership, some note opportunities for improvement in hiring timelines. Overall, Boldr. is recognized for fostering strong relationships and delivering cost-effective, high-quality support services.
Industry Experience
Boldr. has demonstrated expertise across various industries, including consumer products, retail, insurance, and manufacturing. Feedback indicates significant strengths in customer support, project management, and scalability. Clients appreciate their adaptability and cultural alignment, particularly in enhancing operational efficiency and customer satisfaction. Overall sentiment across industries is positive, with clients noting substantial cost savings and improved service delivery. Potential partners in retail and consumer services would likely benefit most from Boldr.'s tailored solutions.
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Other industries Retail Manufacturing Consumer Products Other Industry Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions.Was this helpful?
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See All Locations (5)Mérida, Mexico
3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000151 - 200
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Undisclosed< $25 / hr1,000 - 9,999San Pedro Sula, Honduras
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +2 services10% Call Center Services10% Finance & Accounting Outsourcing (FAO)See all 6 projectsPartnerHero is a business process outsourcing company renowned for providing exceptional customer support, technical assistance, and analytics services. Their clients consistently highlight the firm's ability to align with company values, offer excellent customer service, and maintain low employee turnover. With a high customer satisfaction rate, PartnerHero is praised for its professional, collaborative approach, with 100% of reviewers expressing satisfaction with their services.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with PartnerHero's pricing, citing it as budget-friendly and aligned with their expectations for value. For instance, one client from GXVE Beauty highlighted the 'good value for cost,' while another noted that PartnerHero's 'diligence about being on budget' contributed to their positive experience. Overall, the sentiment indicates that clients find PartnerHero to offer high-quality services at competitive rates, making them a valuable partner.Was this helpful?
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See All Locations (7)San Pedro Sula, Honduras
Boulevard Al Hospital Mario Catarino Rivas
San Pedro Sula, Honduras 21102401 - 500
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UndisclosedUndisclosed10,000+Bogotá, Colombia
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% IT Staff Augmentation +3 services15% Call Center Services5% Engineering5% HR ConsultingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Transparent
Clients consistently commend Emapta for their transparency throughout the collaboration process. One notable client, Matt Wilkins, emphasized that transparency was one of the most impressive aspects of Emapta's service. He highlighted how the company effectively communicated and managed resources, facilitating a strong working relationship. Overall, the sentiment regarding transparency is overwhelmingly positive, indicating that clients appreciate Emapta's openness and clarity in their operations.-
Office Based Services for Electrical & Electronic Mfr.
5.0 Oct 9, 2020The workflow between our team and theirs was very effective, utilizing tools like Skype before the advent of Microsoft Teams and Zoom. A few calls and emails were all it took to have our resources picked out and ready for hire. What we found most impressive about this company was their transparency.
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Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication.
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Healthcare Energy & natural resources Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered.Was this helpful?
See All Locations (19)Bogotá, Colombia
97-46 Carrera 16
Bogotá, Colombia 11022150 - 75
+57 601 786 8748
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$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Services provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global specializes in providing outsourced staffing solutions, including HR, IT, administrative support, and call center services. The overall feedback from their Clutch.co reviews is overwhelmingly positive, with clients praising their professionalism, flexibility, and cost-effectiveness. Approximately 100% of reviewers highlighted their high-quality talent pool and seamless integration with clients' existing processes, contributing significantly to client success and growth.
Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors.
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Arts, entertainment & music Sports Other Industry Business services Legal Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Solvo Global's exceptional value for money, noting their cost-effectiveness and high-quality service. One CEO mentioned saving approximately $2.1 million annually, directly attributing their success to Solvo's support. Another client praised their reasonable pricing and impressive candidate quality, stating that Solvo's services significantly reduced staffing expenses without compromising service quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance of cost and value provided by Solvo Global.Was this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Medellín, Colombia
Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022401 - 500
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$1,000+< $25 / hr250 - 999Belize City, Belize
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingSee all 11 projectsProtel BPO is a call center service provider renowned for its exceptional customer service management and efficient call handling capabilities. Based on the reviews, the company receives overwhelmingly positive feedback, with clients praising its adaptability, professionalism, and effective communication. Approximately 80% of reviewers highlight Protel BPO’s alignment with company values and their ability to significantly enhance customer satisfaction and loyalty.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Protel BPO has been consistently recognized for providing good value for cost, with clients noting that their pricing fits within budget constraints while delivering high-quality services. For instance, a VP from Palm Beach Tan highlighted the company's 'good value for cost,' while the Chief Customer Officer of Marriott International appreciated the alignment of prices with their budget. Overall, clients express satisfaction with the balance of cost and service quality, reinforcing Protel BPO’s reputation as a cost-effective partner.Was this helpful?
More responsive than most other service providers
Get in TouchProtel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999Tijuana, Mexico
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Sales Outsourcing +2 services10% Back Office Outsourcing5% HR ConsultingSee all 2 projectsTri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.
Reviews mention High-quality work
The feedback highlights Tri Source International's commitment to high-quality work, with clients noting their impressive approach and effective handling of customer inquiries. One client praised the quality of representatives, stating they offer 'the best of both worlds' in terms of service and pricing. Additionally, clients feel assured that their brand is in 'capable hands,' reflecting overall satisfaction with ongoing projects and results.-
Call Center Services for Online Retailer
5.0 Aug 13, 2022They have a higher quality approach, which makes us feel like our brand and business are in capable hands.
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Industry Experience
Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.Was this helpful?
See All Locations (4)Tijuana, Mexico
Boulevard de las Bellas Artes
Tijuana, Mexico 224301001 - 2000
888-314-4530
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
See All Locations (3)Bogotá, Colombia
75 - 51 Carrera 7
Bogotá, Colombia 110221201 - 250
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UndisclosedUndisclosed1,000 - 9,999Heroica Nogales, Mexico
Services provided
30% Call Center Services25% IT Managed Services25% Market Research +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated strong expertise in the real estate industry, particularly in property management and development. Clients highlight their effective management of cloud-based network infrastructure, emphasizing their reliable and personalized service. The overall sentiment is highly positive, with clients appreciating their budget-friendly pricing and strong alignment with company values. For potential buyers in the real estate sector, RDI Corporation appears to be a suitable choice for IT management and cloud solutions.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with RDI Corporation's pricing, noting it fits well within their budget while offering good value for money. One IT Manager highlighted that RDI's high ratings and cost-effectiveness were key factors in their selection. The company's efficient service and long-term reliability further reinforce the positive sentiment regarding the overall value received from their investment.Was this helpful?
See All Locations (10)Heroica Nogales, Mexico
Blvd. el Raqet #61
Heroica Nogales, Mexico 84066301 - 400
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$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
30% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsEmpire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
Industry Experience
Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.Was this helpful?
See All Locations (2)Barranquilla, Colombia
51B-76 Calle 98
Barranquilla, Colombia 08002076 - 100
+573045934941
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$10,000+< $25 / hr50 - 249Tijuana, Mexico
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +1 service20% Sales OutsourcingSee all 4 projectsCallTree BPO is a customer support and back-office outsourcing company known for its boutique size and personalized approach. Reviews highlight the company's strong project management skills, timely delivery, and ability to understand client needs, with 100% of reviewers expressing satisfaction. Clients appreciate CallTree BPO's commitment to employee well-being and recommend clear communication of goals for potential customers.
Industry Experience
CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.Was this helpful?
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$5,000+Undisclosed1,000 - 9,999Hermosillo, Mexico
Services provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Recruitment Process Outsourcing +5 services10% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% Sales OutsourcingSee all 1 projectsIntugo is a back-office solutions provider known for its effective management of call centers, insurance verification, and administrative tasks. The company receives overwhelmingly positive feedback, with clients noting a reduction in missed calls from 24% to under 5% and improved insurance process accuracy from 92% to 99%. Reviewers frequently mention their impressive project management and cultural integration, with 100% praising their punctual delivery.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Intugo's exceptional service in managing back-office operations for clients in the medical field. A VP of operations noted a significant reduction in missed calls, from 24% to nearly 1%, and an increase in insurance verification accuracy from 92% to 99%. Clients appreciate the cultural fit and timely project management, with one stating, "Intugo always delivers on time." Overall sentiment is highly positive, with no suggestions for improvement noted.Was this helpful?
Industry Experience
Intugo has demonstrated notable expertise in the medical industry, particularly in enhancing operations for healthcare providers. Clients have praised their effective management of back-office tasks, resulting in significant improvements in call handling and insurance processes. The overall sentiment is highly positive, highlighting Intugo's strengths in operational efficiency and cultural integration within medical practices. This makes them a strong candidate for potential clients in the healthcare sector seeking operational support.
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See All Locations (4)Hermosillo, Mexico
No. 56 Boulevard Solidaridad
Hermosillo, Mexico 83170501 - 750
+52 662 212 2443
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$5,000+$25 - $49 / hr10,000+Monterrey, Mexico
Services provided
30% Back Office Outsourcing30% Mobile App Development20% Custom Software Development +1 service20% Web DevelopmentSee all 1 projectsSofttek is an IT service provider specializing in IT infrastructure and application system support services, including daily operation and maintenance. Their reviews highlight a successful, standardized project management process and a highly experienced delivery team. Feedback is overwhelmingly positive, with significant improvements in client satisfaction and work efficiency after engaging Softtek.
Industry Experience
Softtek has demonstrated strong expertise in the healthcare industry, providing high-quality IT infrastructure and application support services. Clients appreciate their standardized project management processes and experienced delivery teams, which have significantly improved operational efficiency and customer satisfaction. While their healthcare capabilities are well-received, potential buyers have suggested that sharing successful experiences from other medical sectors could further enhance their offerings.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients perceive Softtek as a provider that delivers significant value for money, particularly in IT infrastructure and application support services. One client noted that Softtek's unique methodologies and experienced teams led to improved satisfaction and operational efficiency. Their standardized project management processes enhance delivery quality, with projects described as running smoothly. While the overall sentiment is positive, there is a suggestion for Softtek to leverage its experience in other industries to further benefit clients.Was this helpful?
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$1,000+Undisclosed10 - 49Medellín, Colombia
Services provided
50% Sales Outsourcing30% Call Center Services20% Customer Service OutsourcingSee all 13 projectsCloudTask is a B2B sales agency marketplace offering services such as talent sourcing, sales process optimization, and lead generation. The majority of reviews (approximately 90%) praise CloudTask for their efficiency, exemplary project management, and ability to deliver tailored sales solutions. Clients highlight the company's cost-effectiveness and dedication to understanding client needs as standout qualities.
Reviews mention Proactive
Clients have consistently praised CloudTask for their proactive approach, highlighting their exemplary project management and timely delivery of tasks. One client noted their 'impressive ability to deliver items on time' and emphasized 'proactive communication' that facilitated smooth project execution. This responsiveness to client needs and adaptability to changing requirements further underscores a strong sentiment of satisfaction regarding CloudTask's proactive service.-
Sales Outsourcing for Signage Company
5.0 Aug 4, 2023CloudTask's project management was nothing short of exemplary when helping us find a sales agency. Their team's meticulous planning, proactive communication, and agile approach allowed them to adapt swiftly to changing requirements and unforeseen challenges, ensuring smooth project execution. CloudTask's responsiveness to our needs was remarkable.
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Industry Experience
CloudTask has displayed strong expertise across several industries, notably Media, Legal, Advertising & Marketing, and Business Services. Clients commend their agility in sales strategy development, effective lead generation, and project management. In the Media sector, they enhanced sales revenue through tailored sales agencies. In Legal, their contribution led to optimized sales processes. Feedback from Advertising & Marketing highlights their talent sourcing effectiveness. Overall, CloudTask is well-suited for clients seeking impactful sales solutions in these sectors.
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Media Software Legal IT Services Research Human Resources Advertising & marketing Business servicesWas this helpful?
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See All Locations (2)Medellín, Colombia
Cra. 38 #26,
Medellín, Colombia 05001641 - 49
3052092408
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$1,000+< $25 / hr250 - 999São Paulo, Brazil
Services provided
10% Back Office Outsourcing10% Call Center Services10% Content Moderation Services +7 services10% Customer Service Outsourcing10% Data Annotation Services10% Employer of Record (EOR) Services10% PEO/Employee Leasing10% Recruiting10% Sales Outsourcing10% StaffingSee all 20 projectsCustomer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships.
Reviews mention Detail-oriented
Customer Umbrella has received high praise for their detail-oriented approach in managing content moderation and customer support. Clients highlighted their meticulous attention to safety regulations and proactive problem-solving, which significantly improved user experience. Notably, one client commended their ability to seamlessly integrate into existing systems and adapt to specific requests, demonstrating a commitment to excellence. Overall, feedback reflects a strong sentiment of satisfaction regarding their thoroughness and professionalism in delivering services.-
Back Office Support for Photo Organization Platform
5.0 Mar 1, 2024Their steadfast commitment to providing outstanding service was what made them most memorable. They constantly went above and beyond to make sure that all of the content on our platform complied with the strictest safety regulations. Their professionalism, knowledge, and meticulous attention to detail were absolutely astounding and made a big difference in our collaboration's success.
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Customer Support for Game Development Company
5.0 Jan 20, 2023The player's requests are handled with utmost care and attention in detail in shortest amount of time - they are doing a splendid job. Customer Umbrella takes a lot of time to listen to our custom requests and workflows and adapts to them effortlessly.
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Industry Experience
Customer Umbrella has demonstrated versatility across various industries, including Gambling, Gaming, Manufacturing, Utilities, Retail, and Healthcare. Feedback highlights their strengths in improving customer support efficiency, enhancing operational workflows, and delivering tailored solutions. The overall sentiment is highly positive, with clients praising their adaptability, professionalism, and integration into existing teams. Potential clients in these sectors can expect exceptional service and impactful collaboration when engaging with Customer Umbrella.
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Gaming Design Healthcare Software Gambling Manufacturing Utilities RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Customer Umbrella highlights a consistent sentiment of good value for money and budget-friendly pricing. Clients appreciated the alignment of pricing with their budgets and noted that the services provided exceeded their expectations. One client mentioned, "Pricing fit our budget" and another praised the "good value for cost," reinforcing the company's reputation for delivering quality service at competitive rates. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of their offerings.Was this helpful?
See All Locations (5)São Paulo, Brazil
Av. Paulista Bela Vista
São Paulo, Brazil 0131050 - 75
+359885379385
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UndisclosedUndisclosed10 - 49San Salvador, El Salvador
Services provided
80% Call Center Services20% Customer Service OutsourcingSee all 10 projectsEasybee Answering Services is a virtual receptionist company offering 24/7 call answering and message-taking services, particularly catering to legal, educational, and construction sectors. The company's reviews highlight its efficiency, cost-effectiveness, and bilingual capabilities, with 100% positive feedback emphasizing responsive customer service and seamless integration into client operations. Reviewers consistently praise Easybee's ability to handle calls professionally while allowing businesses to focus on core tasks.
Reviews mention Personable
Clients have consistently praised Easybee Answering Services for their personable approach and effective communication. One client noted, "It builds a good relationship when a client calls... at least they feel like they spoke to a person," highlighting the value of human interaction. Another emphasized the ease of setup and the personal touch in call handling, stating it significantly improves efficiency. Overall, the sentiment is highly positive, with clients appreciating the service's ability to maintain a personal connection while managing calls.-
Answering Service for Construction Company
5.0 Aug 4, 2017I can't take the call, but at least they feel like they spoke to a person. A person takes the message, and you're going to get the message. That's the good thing about it.
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Industry Experience
Easybee Answering Services has garnered positive feedback primarily in the legal and education sectors. Legal firms appreciate their bilingual support, efficient call management, and cost-effectiveness, contributing to improved client communication and reduced operational interruptions. In the education industry, clients highlighted Easybee's seamless integration and ability to enhance staff productivity through effective call handling. Overall, Easybee is well-suited for legal and educational institutions seeking reliable, efficient, and professional answering services.
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Education Construction Real estate LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Easybee Answering Services as a cost-effective solution that provides excellent value for money. Many reviews emphasize the affordability of their services, with one client noting a monthly investment of $200-250. Feedback indicates that Easybee's pricing aligns well with client budgets while delivering reliable and efficient service. Overall sentiment reflects satisfaction with the balance of cost and quality, reaffirming Easybee's reputation as an economical choice for professional answering services.Was this helpful?
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$10,000+< $25 / hr250 - 999Medellín, Colombia
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +5 services15% Finance & Accounting Outsourcing (FAO)10% Supply Chain Management5% Content Moderation Services5% Data Annotation Services5% Procurement SupportSee all 10 projectsSuperStaff is a business process outsourcing (BPO) company offering cost-effective services for customer support, call centers, and logistical tasks. Reviews indicate a generally positive feedback, with 100% mentioning their professionalism and responsiveness. While they deliver timely results and showcase effective knowledge assimilation, 50% of reviews suggest areas for improvement in technical guidance and operational support.
Industry Experience
SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries.
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Logistics & Supply Chain Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided.Was this helpful?
See All Locations (2)Medellín, Colombia
Street 7D #43A-40. Offices: 7-11, Medellin
Medellín, Colombia 050022101 - 150
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$1,000+Undisclosed10 - 49São Paulo, Brazil
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingSee all 1 projectsLabora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.
Industry Experience
Labora has demonstrated expertise primarily in the Information Technology sector, particularly in Business Process Outsourcing for travel-related platforms. Clients appreciate their prompt communication and commitment to project success, leading to increased influencer engagement. Overall sentiment in this sector is positive, highlighting Labora's strengths in collaboration and responsiveness. Potential clients in the travel and technology industries may find Labora an excellent fit for their projects.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Labora's cost-effectiveness and overall value for money. One client noted that Labora's response time was exceptional, contributing to a smooth project management experience, and highlighted the company's genuine care for their project. Additionally, the successful increase in the number of influencers acquired underscored the positive return on investment. Overall, the sentiment reflects a strong appreciation for Labora's pricing relative to the quality of service provided.Was this helpful?
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$1,000+Undisclosed10 - 49Medellín, Colombia
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingSee all 3 projectsRAM BPO is a business process outsourcing company specializing in providing multilingual support, technical assistance, customer service, and business development services. With an impressive culture and high retention rates, RAM BPO has received overwhelmingly positive feedback, with 100% of reviewers highlighting their timely delivery and effective communication. Clients appreciate their professional environment and strong organizational skills, making them a reliable partner for diverse operational needs.
Reviews mention Timely
Overall, RAM BPO has received positive feedback regarding their timeliness in project management. Clients consistently noted that RAM BPO delivers on time, with one client stating they 'deliver on time 100% of the time.' Another emphasized their 'complete responsibility' during significant projects, reflecting a commitment to meeting deadlines and maintaining clear communication. The sentiment surrounding their punctuality is overwhelmingly positive, indicating reliability in their service delivery.-
BPO Services for Business Network
5.0 Jul 3, 2026They deliver on time 100% of the time. We communicate through virtual meetings, emails, and messaging apps.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent feedback for RAM BPO highlights their strong organizational culture and effective project management. Clients appreciate their responsiveness and professionalism, with one noting a 'great-organized support team' and another emphasizing their commitment to employee welfare. There are mentions of significant improvements in operations and customer support, alongside high satisfaction with on-time deliverables. Overall, sentiment is overwhelmingly positive, with clients expressing gratitude for RAM BPO's contributions and indicating no areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight RAM BPO's excellent value for cost, with one noting it as a key reason for their selection. Feedback indicates that the company's pricing aligns well with client budgets while delivering high-quality services. Clients appreciate the transparent communication and timely project delivery, reinforcing their perception of value. Overall sentiment reflects satisfaction with the cost-effectiveness of RAM BPO's services, making them a favorable choice for outsourcing needs.Was this helpful?
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UndisclosedUndisclosed250 - 999Juárez, Mexico
Services provided
100% Customer Service OutsourcingSee all 3 projectsZahoree, formerly Infolink-exp, is a customer support and contact center solutions provider. The company consistently receives positive feedback for its proactive management, cultural fit, and effective communication, with no significant areas for improvement noted by clients. Over 90% of reviews highlight Zahoree's impressive leadership and commitment to enhancing customer satisfaction and response times.
Industry Experience
Zahoree, formerly Infolink-exp, has demonstrated expertise primarily in the eCommerce and financial services sectors. Clients have praised their exceptional project management, responsiveness, and ability to improve customer satisfaction and support quality. In eCommerce, they excel in enhancing contact centers and product knowledge, while in financial services, they effectively assist users with inquiries and improve response times. Overall, the sentiment is highly positive across both industries, indicating a strong fit for clients seeking reliable support.
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eCommerce Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Zahoree's competitive pricing and excellent value for money. One client noted, 'Good value for cost,' while another emphasized that 'pricing fit our budget.' The overall sentiment reflects satisfaction with the cost-effectiveness of Zahoree's services, as clients appreciate the alignment of quality and affordability in their offerings, contributing to successful project outcomes.Was this helpful?
See All Locations (3)Juárez, Mexico
Av. Ejército Nacional 7695
Juárez, Mexico 32536251 - 300
+1-800-280-7703
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$10,000+< $25 / hr10 - 49San Salvador, El Salvador
Services provided
40% Call Center Services35% Customer Service Outsourcing15% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsCallsite Solutions is a customer service company offering call center services, including outbound calls for sales, lead generation, and marketing solutions. They received positive feedback for significantly reducing call drop rates and maintaining high-quality assurance. However, there were delays in scaling up their agent team. Overall, they achieved an 80% satisfaction rate due to their exceptional connectivity and project management collaboration.
Industry Experience
Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingSee all 1 projectsInfinity Center BPO is a call center services provider specializing in sales and telemarketing assistance. Feedback highlights a 30% sales increase and effective management of approximately 200 calls per hour. Clients emphasize their excellent communication and personalized service, with 100% of reviewers noting impressive solutions and minimal cultural differences.
Industry Experience
Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.Was this helpful?
See All Locations (2)Ciudad de Guatemala, Guatemala
5-45 7A Avenida
Ciudad de Guatemala, Guatemala50 - 75
(502) 2375-0025
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$5,000+< $25 / hr50 - 249Medellín, Colombia
Services provided
30% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% Sales Outsourcing10% Recruiting10% StaffingSee all 1 projectsOrigen BPO is a customer support services provider, specializing in help desk and customer support operations. Reviews indicate a strong positive perception, with 100% of feedback highlighting service improvement and effective collaboration. Clients appreciate their competence and the close connection maintained throughout engagements, with no notable areas for improvement mentioned.
Industry Experience
Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.Was this helpful?
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UndisclosedUndisclosed250 - 999Medellín, Colombia
Services provided
35% Staffing30% Back Office Outsourcing25% IT Staff Augmentation +1 service10% Employer of Record (EOR) ServicesSee all 3 projectsSD Solutions is a recruitment and outsourcing firm specializing in custom recruitment, HR management, and offshore team building services. Across reviews, 100% of clients commend their responsiveness, individualized approach, and high-quality talent acquisition. The firm is noted for its tailored solutions and effective communication, though some suggest improved client management and resource options.
Industry Experience
SD Solutions has demonstrated expertise across the Financial Services, IT Services, and Business Services industries. Clients commend their personalized approach to recruitment, effective team integration, and responsiveness. In Financial Services, they successfully established an offshore branch, while in IT Services, they provided high-quality developers for a rapidly growing tech startup. Their strengths lie in talent acquisition and HR management, making them a suitable partner for businesses seeking skilled personnel in these sectors.
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Financial services IT Services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SD Solutions' strong value for money, noting their competitive pricing and high-quality service. One client emphasized the 'good value for cost' in establishing an offshore branch, while another remarked on the 'best services' compared to competitors. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality, although some suggested improvements in client management and resource availability.Was this helpful?
See All Locations (6)Medellín, Colombia
Cl 10 #32-115, El Poblado, Medellín
Medellín, Colombia 0500216 - 9
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UndisclosedUndisclosed50 - 249Monterrey, Mexico
Services provided
30% Employer of Record (EOR) Services25% Finance & Accounting Outsourcing (FAO)25% IT Staff Augmentation +2 services10% Back Office Outsourcing10% HR OutsourcingSee all 11 projectsEverscale Group is a professional services company specializing in nearshore operations, staff augmentation, and IT consulting, particularly in SAP and technology services. The company is highly praised for its efficiency and responsiveness, with clients frequently mentioning its ability to deliver on time and its strong alignment with company values. Across reviews, 100% of clients commend Everscale Group for its exceptional flexibility and client-focused service.
Reviews mention Hard working
Clients consistently commend Everscale Group for their hard work and dedication. A VP from Tachyon Technologies noted that their team delivered on time and worked diligently to ensure project success. Despite facing various challenges, Everscale Group demonstrated resilience and commitment by promptly addressing issues. Their flexibility and fast response times further underscore their hardworking nature, distinguishing them from other service providers. Overall, the sentiment reflects a strong appreciation for their work ethic.-
IT Staff Augmentation for Global Consulting Company
5.0 Aug 22, 2024Overall, the project has been a success. Everscale Group's teammates have delivered on time and worked very hard to make the product accessible. Moreover, the quality of their work has been excellent.
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Industry Experience
Everscale Group has garnered positive feedback across diverse industries, particularly in IT services, consulting, and business services. Clients commend their expertise in SAP-related projects, nearshore operations, and staffing solutions, highlighting strengths in responsiveness, project management, and a strong cultural fit. Overall sentiment indicates a high level of satisfaction, particularly in IT and consulting sectors, making Everscale Group a strong candidate for organizations seeking efficient staffing and operational support.
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Consulting Information technology IT Services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Everscale Group is consistently praised for its competitive pricing and strong value for money. Clients highlighted that their pricing fit within budgets and offered good value for the quality of services provided. One client noted, 'Good value for cost,' while another emphasized, 'Everscale provided efficient services with a competitive pricing model.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their offerings, aligning with clients' expectations and project needs.Was this helpful?
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$1,000+< $25 / hr2 - 9Barranquilla, Colombia
Services provided
50% Back Office Outsourcing50% Customer Service OutsourcingSee all 1 projectsDeducto is a sales consulting company known for its adeptness in virtual selling environments. The company has received highly positive feedback, with 100% of reviewers highlighting its effective communication and persistent sales efforts. Deducto notably helped a client achieve over $2,000,000 in sales, demonstrating their competence and commitment to delivering results.
Industry Experience
Deducto has demonstrated strong capabilities in the Food & Beverage industry, particularly in facilitating sales strategies for products like frozen treats. Clients commend their ability to drive significant revenue, achieving over $2 million in sales. Their strengths lie in effective project management, open communication, and adaptability in virtual settings. The overall sentiment is highly positive, indicating Deducto is a strong fit for companies in this industry seeking results-driven partnerships.
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Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have indicated that the company's pricing is competitive and aligns well with their budgets, highlighting it as a key factor in their selection. One client remarked on Deducto's 'good value for cost' and praised their cultural fit. The overall sentiment suggests that clients perceive Deducto as delivering strong value relative to their investment, with successful outcomes justifying their expenses.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Services provided
40% Call Center Services30% Sales Outsourcing10% Advertising +2 services10% Direct Marketing10% Email MarketingSee all 142 projectsCIENCE Technologies is a lead generation company that offers services to assist businesses in acquiring potential clients. However, the overall feedback from their reviews on Clutch.co is predominantly negative, with nearly 90% of the reviews expressing dissatisfaction. Common issues highlighted include failure to deliver promised leads, poor project management, and unreliable technology. Some clients reported fabricated leads, leading to legal disputes, while others acknowledged responsiveness but cited insufficient results.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
CIENCE Technologies receives mixed feedback regarding their cost and value for money. While some clients appreciate the affordability and the quality of leads generated, others express disappointment due to unmet expectations and ineffective services. One client stated, "Pricing fit our budget," while another lamented, "They delivered zero demos" despite significant investment. Overall, sentiment varies, with some clients noting good value for their investment, while others feel the service did not justify the cost, highlighting inconsistency in lead quality and communication.Was this helpful?
More responsive than most other service providers
Get in TouchCIENCE Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (3)Guadalajara, Mexico
Av Adolfo López Mateos Nte 95
Guadalajara, Mexico 446481001 - 2000
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$100,000+$50 - $99 / hr50 - 249Florianopolis, Brazil
Services provided
40% IT Staff Augmentation15% AI Consulting15% AI Development +3 services10% Back Office Outsourcing10% Custom Software Development10% HR ConsultingSee all 9 projectsUbiminds is a talent-sourcing and staffing solutions company, primarily recruiting skilled professionals in areas such as cloud security, software development, data engineering, and project management. Across multiple reviews, clients praised Ubiminds for their efficiency, responsiveness, and ability to find candidates that align well with both technical and cultural requirements. Approximately 90% of reviews highlighted their exceptional project management and communication, with around 85% noting the high quality of candidates provided. No negative feedback was reported, indicating a strong customer satisfaction rate. Overall, Ubiminds is recognized for their collaborative approach and commitment to client success.
Reviews mention Knowledgeable
Clients consistently highlight Ubiminds' knowledgeable technical staff, noting their impressive maturity and skillset. One client remarked on the high quality of work produced, equating it to that of full-time employees. The company's engagement in planning and project management further reflects their expertise. Overall, sentiment regarding Ubiminds' knowledge is highly positive, with clients appreciating their ability to meet various technical needs effectively.-
Dev Outsourcing for Financial Services Company
4.0 Sep 16, 2020The level of maturity and knowledge that the technical staff provides us is very impressive. The process is strong, and I can count on them having all the skills we might need.
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Industry Experience
Ubiminds has demonstrated expertise across various industries, notably Education, Information Technology, and Financial Services. Clients praised their quality engineering and staffing solutions, highlighting strengths in responsiveness, cultural alignment, and collaborative team integration. Overall, feedback reflects a positive sentiment, especially in the education sector for their ability to embed talent effectively, while IT clients appreciate their agility in sourcing high-caliber candidates. Financial services engagements underscore Ubiminds' capability to deliver specialized skills promptly. This adaptability makes them a suitable partner for companies seeking skilled personnel in dynamic environments.
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Financial services Information technology Education Software Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Ubiminds has received favorable feedback regarding its cost and value for money. Clients have noted that their pricing is competitive, with one client mentioning that Ubiminds offers good value for cost and aligns with their budget. Another client emphasized the quick and efficient recruitment process, stating that Ubiminds helped them identify candidates much faster than they could internally. Overall, the sentiment indicates that Ubiminds provides quality staffing solutions at a reasonable price.Was this helpful?
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$1,000+Undisclosed2 - 9San José, Costa Rica
Services provided
30% Conversion Optimization25% Sales Outsourcing20% Email Marketing +3 services10% Digital Strategy10% Social Media Marketing5% Content MarketingSee all 4 projectsMutare is a digital marketing company specializing in LinkedIn outreach and lead generation services. The company receives overwhelmingly positive feedback, with over 90% of reviewers praising their commitment, deadline adherence, and effective communication. Clients highlight Mutare's creativity and dedication, although some suggest expanding beyond LinkedIn to reach specialized audiences.
Industry Experience
Mutare has demonstrated expertise across several industries, including Advertising & Marketing, Financial Services, Business Services, and IT Services. Clients commend their effective LinkedIn marketing strategies, creative outreach, and commitment to project management, leading to successful lead generation and client satisfaction. Overall sentiment is positive, highlighting their strengths in communication, adaptability, and timely deliverables. Organizations in need of marketing support and lead generation within these sectors may find Mutare to be a strong partner.
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IT Services Advertising & marketing Financial services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Mutare offers competitive pricing and delivers good value for money. One client noted that they chose Mutare primarily due to their pricing alignment with their budget and perceived value. Another client emphasized the company's ability to meet deadlines while remaining transparent and helpful throughout the project. Overall, clients express satisfaction with the cost-effectiveness of Mutare's services, highlighting successful outcomes relative to their investment.Was this helpful?
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See All Locations (3)San José, Costa Rica
104
San José, Costa Rica2 - 5
+50683419190
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$10,000+$50 - $99 / hr10 - 49Medellín, Colombia
Services provided
20% IT Staff Augmentation20% Recruitment Process Outsourcing15% HR Outsourcing +4 services15% Sales Outsourcing10% Custom Software Development10% Marketing Strategy10% Web DesignSee all 13 projectsParrolabs is a versatile development company offering services such as web and app development, social media management, and SEO optimization. Reviews indicate strong client satisfaction, with 100% of reviewers praising their collaboration, responsiveness, and technical expertise. Clients appreciate Parrolabs' extension-like integration with their teams and their commitment to delivering high-quality, innovative solutions. The company is noted for its proactive approach and ability to adapt to client needs.
Reviews mention Hard working
Clients consistently commend Parrolabs for their hard work and dedication. One client highlighted the team's reliability and willingness to work long hours to address critical issues. They emphasized that Parrolabs listens to priorities and promptly resolves any challenges, showcasing their commitment to client satisfaction. Overall, feedback reflects a strong sentiment of appreciation for the team's diligence and proactive approach in maintaining a successful partnership.-
Website Rebuild & Ongoing Dev for Language Learning Co
5.0 Sep 22, 2020However, they go the extra mile for us. When necessary, their team will work long hours to fix critical issues. Parrolabs focuses on important issues. Their team listens to our priorities and then works hard to keep us satisfied.
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Industry Experience
Parrolabs has demonstrated expertise across diverse industries, including Education, Retail, Information Technology, Advertising & Marketing, Media, and Business Services. Feedback highlights their strengths in collaborative project management, technical proficiency—especially in Ruby on Rails and web development—and responsiveness, fostering long-term partnerships. Clients in Education noted enhanced website functionalities, while those in Retail and Advertising praised their impactful SEO strategies. Overall, sentiment reflects high satisfaction, particularly in sectors requiring innovative tech solutions and consistent support.
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Media Software Nonprofit Advertising & marketing IT Services Information technology Retail Education Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Parrolabs' competitive pricing and strong value for money. One client noted they chose Parrolabs for their 'good value for cost,' while another emphasized their competitive pricing compared to industry standards. Overall, clients express satisfaction with the quality of work relative to the investment, stating that Parrolabs delivers high-quality results and effectively meets project needs without exceeding budget expectations.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Tijuana, Mexico
Services provided
45% Call Center Services45% Customer Service Outsourcing5% Back Office Outsourcing +1 service5% Sales OutsourcingRedial BPO Call Center is a call center located in San Diego, California and Tijuana, Mexico. Their services include Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchRedial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Tijuana, Mexico
Blvrd Gral Rodolfo Sánchez Taboada 1012, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C.
Tijuana, Mexico 22010301 - 400
+18584657872
See All Locations (5)Tijuana, Mexico
Av. Revolucion 993, Esq, Calle Salvador Díaz Mirón 4ta. Tijuana
Tijuana, Mexico 22000301 - 400
+18584657872
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
50% Back Office Outsourcing45% Finance & Accounting Outsourcing (FAO)5% IT Managed ServicesSee all 3 projectsProfitline Business Process Outsourcing is a data-driven company specializing in logistics optimization, process automation, and financial management solutions. Across reviews, 100% of clients commend their structured project management and results-oriented approach, highlighting significant improvements in operational efficiency and cost control. Approximately 30% noted their strong technological focus, enhancing decision-making through centralized data and real-time analytics.
Industry Experience
Profitline Business Process Outsourcing has demonstrated expertise across diverse industries, notably pharmaceuticals and energy. In the pharmaceutical sector, clients praised their ability to optimize financial processes, improve cash flow, and enhance operational efficiency through automation and centralized data management. Feedback from the energy industry highlighted their success in logistics and claims chain optimization, showcasing improved visibility, cost control, and decision-making capabilities. Overall, the sentiment is highly positive, indicating Profitline's strength in operational transformation and data-driven decision-making.
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Other industries Energy & natural resources PharmaceuticalsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Profitline Business Process Outsourcing for delivering exceptional value for money. Feedback highlights that their services resulted in significant improvements in operational efficiency and cash flow management, with one client noting a DSO reduction of 10-18 days. Multiple reviews emphasize the company's ability to provide cost-effective solutions that integrate advanced technology and data analytics, thereby enhancing overall performance without compromising on quality or timeliness.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49Bogotá, Colombia
Services provided
40% Back Office Outsourcing30% Web Development20% Business Consulting +1 service10% Financial ConsultingSee all 8 projectsRed Design Systems - Design Solutions is a versatile agency offering services in custom software development, brand design, digital marketing, web development, animation, and customer support. With remarkable project management and a customer-focused approach, they excel in delivering efficient, tailored solutions. Notably, 100% of reviews highlight their excellent communication and client satisfaction, with no significant areas for improvement mentioned.
Reviews mention Accessible
Clients have consistently praised Red Design Systems for their accessibility and responsiveness. One client noted their team is 'available all the time' and communicates promptly through various channels, including email and WhatsApp. This level of accessibility has contributed significantly to project success, allowing for effective collaboration and idea translation. Overall, the sentiment regarding accessibility is highly positive, with clients expressing satisfaction with the ongoing support and communication provided by the team.-
Digital Marketing Campaign for Software Development Company
5.0 Sep 20, 2021We communicate through email, Whatsapp, phone calls, and other traditional methods that work very well for us. More importantly, they're available all the time and always communicates promptly.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Red Design Systems' cost and value for money, highlighting competitive pricing and excellent service quality. One client noted their proposal offered the 'best cost-benefit ratio,' while another emphasized their 'reasonable pricing' and 'excellent work at competitive prices.' Overall, the sentiment reflects that clients feel they receive substantial value for their investment, with many indicating plans for future collaborations.Was this helpful?
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See All Locations (2)Bogotá, Colombia
Carrera 68 No.75a 50 Piso 3
Bogotá, Colombia 11121131 - 40
(+571) 344 14 61
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