Top BPO Companies in Sydney

Ratings Updated: April 4, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Sydney, Australia

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Wopno Outsourcing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

34% Customer Service Outsourcing

20% Accounting

16% Back Office Outsourcing +3 services

10% Custom Software Development

10% Mobile App Development

10% Web Development

Wopno Outsourcing Services is a Customer Service Outsourcing company. Their team is based in Sydney, Australia and focuses on Customer Service Outsourcing and Accounting.
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Akiko Business Consultants Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

North Sydney, Australia

Services provided

35% Back Office Outsourcing

35% Business Consulting

20% IT Managed Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Akiko Business Consultants Pty Ltd is a Back Office Outsourcing company founded in 2002. The midsize team offers Back Office Outsourcing and Business Consulting.
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Featured

What are Featured Providers?

Remote CoWorker

4.8 177 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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15 of 15 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.
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United States (109) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Sydney, Australia

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.

API Integration for Life Science Community

5.0 Feb 29, 2024

Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

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Liveware

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

40% Business Consulting

10% Back Office Outsourcing

10% Call Center Services +4 services

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Managed Services

10% Web Development

Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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Operacy Staffing

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Sydney, Australia

Services provided

20% Accounting

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% IT Staff Augmentation

20% Staffing

IT staff augmentation company Operacy Staffing was launched in 2019. The team focuses on IT staff augmentation and Back Office Outsourcing and is in Sydney, Australia.
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BCS Technology International Pty Ltd

Not yet reviewed

$5,000+

$100 - $149 / hr

250 - 999

St Leonards, Australia

Services provided

20% BI & Big Data Consulting & SI

20% Back Office Outsourcing

20% Cloud Consulting & SI +2 services

20% IT Managed Services

20% Web Design

Web design company BCS Technology International Pty Ltd was founded in 2001. The team specializes in Web Design and BI & big data consulting & SI.
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Brokers' BackOffice

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Parramatta, Australia

Services provided

50% Back Office Outsourcing

30% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

Brokers' BackOffice is a Back Office Outsourcing company launched in 2020. The firm offers Back Office Outsourcing and Call Center Services, and is small.
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Employ Remote Pty. Ltd.

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Chester Hill, Australia

Services provided

10% Application Testing

10% Back Office Outsourcing

10% Business Consulting +7 services

10% Call Center Services

10% Custom Software Development

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Mobile App Development

10% UX/UI Design

10% Web Development

Employ Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Sydney, Australia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Transparent
Clients expressed a strong sentiment of transparency in their dealings with MarKam Solutions, noting 'open, transparent, direct communication' as a key strength. Feedback highlighted the company's ability to adapt quickly to changes and tailor solutions effectively, reflecting a deep understanding of client needs. One client specifically mentioned, 'They did the impossible to tailor a solution that covers our needs,' emphasizing the company's commitment to clear and honest communication throughout the project.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The KPIs and SLAs contractual agreements demonstrate open, transparent, direct communication. Fast reaction, quick adaptation to changes. The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that work best for us.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Sydney, Australia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Accessible
Clients express a highly positive sentiment regarding TDCX's accessibility. Feedback highlights the company's dedication to accommodating client requests and their open communication style. One client noted, "The Operations manager is very easy to reach and fast in response," emphasizing the importance of accessibility in fostering collaboration. Additionally, TDCX's willingness to adapt and grow alongside clients reinforces their commitment to being accessible and supportive throughout the project lifecycle.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Sydney, Australia

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Adaptable
The sentiment regarding adaptability for Big Outsource is overwhelmingly positive. Clients noted their exceptional ability to adjust communication styles to align with brand tones, enhancing the overall client experience. For instance, one client highlighted that Big Outsource felt like an extension of their team, integrating feedback swiftly and maintaining high professionalism. Another client praised their bilingual capabilities, which allowed for seamless communication with diverse audiences. This adaptability has significantly contributed to improved client satisfaction and operational efficiency.

Staffing & Back-Office Outsourcing for E-Commerce Company

5.0 Jul 24, 2025

The ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium.
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Back-Office Outsourcing for Organic Meal Delivery Firm

5.0 Sep 7, 2025

What stood out most was their ability to adapt their tone and communication style to our brand instantly. Within the first month, it felt like they were an extension of our own studio. Their consistency and professionalism never wavered, which is rare in outsourcing.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Employmate

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Surry Hills, Australia

Services provided

20% Back Office Outsourcing

20% Executive Search

20% Recruitment Process Outsourcing +2 services

20% Sales Outsourcing

20% Staffing

Founded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
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Smart Offshore Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Belmore, Australia

Services provided

30% Customer Service Outsourcing

20% Accounting

20% Call Center Services +2 services

20% Graphic Design

10% Back Office Outsourcing

Launched in 2016, Smart Offshore Solutions is a small Belmore, Australia-based Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Accounting.
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What are Featured Providers?
Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Sydney, Australia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Reviews mention Accessible
The overall sentiment regarding accessibility is highly positive. Clients appreciate the company's prompt communication and flexibility. One client noted, "They actually listen and present great solutions. They are accessible and willing to be as flexible as we require." Additionally, they emphasized the ease of collaboration, stating, "I can completely forget they are offshore, it's as if they're right here since they communicate immediately and provide the support we need at all times."

Recruiting Services for Construction Company

5.0 May 6, 2024

They have always been incredibly responsive and available at all times of the day. They delivered on time even though I was highly selective during the recruitment process. My initial expectations have not only been met but exceeded to a level I didn't think possible.
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HR Services for IT Consulting Firm

5.0 Aug 29, 2022

I can completely forget they are offshore, it's as if they're right here since they communicate immediately and provide the support we need at all times. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.
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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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optiBPO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sydney, Australia

Services provided

30% Business Consulting

5% Accounting

5% Architectural Design +12 services

5% Back Office Outsourcing

5% Content Marketing

5% Demand Generation Marketing

5% Digital Strategy

5% Document Digitization & Management

5% Email Marketing

5% Engineering

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% Other Marketing

5% Sales Outsourcing

5% Social Media Marketing

Launched in 2008, optiBPO is a Business Consulting company. The firm provides Business Consulting and Other Marketing.
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Thought Source

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bondi Junction, Australia

Services provided

30% Business Consulting

25% Marketing Strategy

25% Product Marketing +1 service

20% Sales Outsourcing

Thought Source is a Business Consulting company. The Dover, Delaware-based agency was founded in 2006. Their team focuses on Business Consulting and Marketing Strategy.
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Bondi Junction, Australia

ABN 92 638 878 056 Ground Floor 3 Spring Street
Bondi Junction, Australia 2022
2 - 5

+61 2 8806 1123

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BGF - B2B Growth with AI Agents

5.0 1 review

$1,000+

$25 - $49 / hr

50 - 249

Newtown, Australia

Services provided

65% AI Agents

20% Sales Outsourcing

15% Demand Generation Marketing

B2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.

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Newtown, Australia

259 King Street
Newtown, Australia 2042
2 - 5

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Squiz

Not yet reviewed

$10,000+

$150 - $199 / hr

250 - 999

Sydney, Australia

Services provided

30% Back Office Outsourcing

20% Custom Software Development

20% Web Design +3 services

10% CRM Consulting and SI

10% Digital Strategy

10% UX/UI Design

Back Office Outsourcing company Squiz offers Back Office Outsourcing and Custom Software Development. They were established in 1998.
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Objective Corporation

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

North Sydney, Australia

Services provided

40% IT Managed Services

30% Document Digitization & Management

30% ECM Consulting and SI

Founded in 1987, Objective Corporation is an IT managed services company. The agency offers IT managed services and ECM consulting and SI, and is midsize.
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BruntWork

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Bellevue Hill, Australia

Services provided

10% Application Testing

10% Back Office Outsourcing

10% Call Center Services +8 services

10% Customer Service Outsourcing

10% Direct Marketing

10% HR Outsourcing

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Web Development

Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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Broad Connect

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baulkham Hills, Australia

Services provided

25% Call Center Services

25% Cybersecurity

25% IoT Development +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Broad Connect is located in Baulkham Hills, Australia. They provide unified communications consulting & SI and Cybersecurity.
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IPP Technologies Pty Ltd

Not yet reviewed

$50,000+

$150 - $199 / hr

50 - 249

Macquarie Park, Australia

Services provided

20% Call Center Services

20% IT Staff Augmentation

20% Web Development +4 services

10% Custom Software Development

10% Digital Strategy

10% Social Media Marketing

10% Web Design

Launched in 1993, IPP Technologies Pty Ltd is an IT staff augmentation company. The midsize team offers IT staff augmentation and Web Development.
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Placed Recruitment

Not yet reviewed

$50,000+

< $25 / hr

2 - 9

Pyrmont, Australia

Services provided

50% Other Marketing

25% Call Center Services

25% Corporate Training & Coaching

Placed Recruitment is an Other Marketing company. They specialize in Other Marketing and Call Center Services and were launched in 2010. The firm is based in Pyrmont, Australia.
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IVE Data-Driven Communications

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sydney, Australia

Services provided

30% Email Marketing

20% Direct Marketing

10% BI & Big Data Consulting & SI +4 services

10% Cloud Consulting & SI

10% Document Digitization & Management

10% Marketing Strategy

10% Mobile & App Marketing

IVE Data-Driven Communications, an Email Marketing company, was founded in 2015. Located in Sydney, Australia and Homebush West, Australia, the team focuses on Email Marketing and Direct Marketing.
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Peritum Business service

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Surry Hills, Australia

Services provided

25% Accounting

25% BI & Big Data Consulting & SI

20% Call Center Services +2 services

15% Cloud Consulting & SI

15% IT Managed Services

Headquartered in Surry Hills, Australia, Peritum Business service is a small Accounting company. Their services include Accounting and BI & big data consulting & SI.
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StaffLogic

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Sydney, Australia

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company StaffLogic was founded in 2017. The company offers Back Office Outsourcing, and is small.
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AVTEL Data Destruction

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Artarmon, Australia

Services provided

100% Document Digitization & Management

AVTEL Data Destruction is a small Document Digitization & Management company located in Artarmon, Australia. Their services include Document Digitization & Management.
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Law Assist

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

100% Back Office Outsourcing

Law Assist is a Back Office Outsourcing company. The Sydney, Australia-based company was launched in 2023. Their services include Back Office Outsourcing.
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Oakmont Magnus Global

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Parramatta, Australia

Services provided

35% Recruitment Process Outsourcing

15% Staffing

10% Architectural Design +5 services

10% Back Office Outsourcing

10% Sales Outsourcing

10% Web Design

5% Customer Service Outsourcing

5% Finance & Accounting Outsourcing (FAO)

Oakmont Magnus Global is a Recruitment Process Outsourcing company located in Ahmedabad, India and Parramatta, Australia. Their services include Recruitment Process Outsourcing and Staffing.
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Parramatta, Australia

45 MACQUARIE ST
Parramatta, Australia 2150
2 - 5

+61 401 890 555

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Bula Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hunters Hill, Australia

Services provided

20% Accounting

20% Back Office Outsourcing

20% Content Writing Services +2 services

20% Graphic Design

20% Search Engine Optimization

Bula Outsourcing is a SEO agency founded in 2021. Based in Hunters Hill, Australia and Suva, Fiji, the team specializes in Search Engine Optimization and Graphic Design.
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Koruna Assist

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Financial Advising & Planning

20% Financial Consulting

Koruna Assist is a Business Consulting company. They are headquartered in Sydney, Australia. Their team offers Business Consulting and Call Center Services.
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Surf Stoked Creative

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manly, Australia

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Web Design

20% Web Development

Surf Stoked Creative, a SEO company, focus on Search Engine Optimization and Pay Per Click. They were launched in 2016.
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Globus Prosourcing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Surry Hills, Australia

Services provided

30% Accounting

15% Back Office Outsourcing

15% Business Valuation Services +3 services

15% Financial Advising & Planning

15% Fractional CFO Services

10% Financial Consulting

Globus Prosourcing, an Accounting company, was established in 2024. In Surry Hills, Australia, the team specializes in Accounting and Fractional CFO Services.
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Australian Corporate Advisory

Not yet reviewed

$1,000+

$200 - $300 / hr

10 - 49

Sydney, Australia

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Financial Consulting

20% Fractional CFO Services

Australian Corporate Advisory is a Braddon, Australia-based Business Consulting company. Launched in 2021, the team specializes in Business Consulting and Back Office Outsourcing.
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Sydney, Australia

388 George Street
Sydney, Australia 2000
2 - 5

+61(02)61932800

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SP-Recruitment Specialists

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Blacktown, Australia

Services provided

20% Accounting

20% Customer Service Outsourcing

20% HR Outsourcing +2 services

20% Recruiting

20% Recruitment Process Outsourcing

SP-Recruitment Specialists is an Accounting company founded in 2000. Their team provides Accounting and Customer Service Outsourcing.
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FUJIFILM CodeBlue Australia

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Macquarie Park, Australia

Services provided

30% IT Managed Services

17% Unified Communications Consulting & SI

12% Back Office Outsourcing +4 services

12% Cloud Consulting & SI

12% Cybersecurity

12% IT Strategy Consulting

5% Other IT Consulting and SI

FUJIFILM CodeBlue Australia is an IT managed services company. They were founded in 2003, and their services include IT managed services and unified communications consulting & SI.
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National Document Shredding Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kogarah, Australia

Services provided

100% Document Digitization & Management

National Document Shredding Service is a Document Digitization & Management company. The company is located in Kogarah, Australia. Their team specializes in Document Digitization & Management.
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Bluebirdz

Not yet reviewed

Undisclosed

$50 - $99 / hr

50 - 249

Sydney, Australia

Services provided

30% Custom Software Development

25% Mobile App Development

15% Call Center Services +3 services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% UX/UI Design

Bluebirdz is a software development company. Their midsize team is based in Sydney, Australia and focuses on Custom Software Development and Mobile App Development. The agency was launched in 2016.
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Invia

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

North Ryde, Australia

Services provided

20% BI & Big Data Consulting & SI

20% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

15% Business Consulting

10% AI Development

10% IT Managed Services

10% IT Strategy Consulting

Launched in 2007, Invia, a midsize data analytics company, is based in North Ryde, Australia. Their team provides BI & big data consulting & SI and Customer Service Outsourcing.
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One Accountancy Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

25% Business Consulting

20% Accounting

15% Back Office Outsourcing +5 services

15% Funding & Investment

10% Finance & Accounting Outsourcing (FAO)

5% Business Valuation Services

5% Commercial Financing

5% Fractional CFO Services

Business Consulting company One Accountancy Pty Ltd is in Sydney, Australia. Their services include Business Consulting and Accounting.
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YourBookkeepersOnline (YBO)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Burwood, Australia

Services provided

80% Accounting

20% Back Office Outsourcing

YourBookkeepersOnline (YBO) is an Accounting company founded in 2014. In Burwood, Australia, the team provides Accounting and Back Office Outsourcing.
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DataDevice

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rosehill, Australia

Services provided

40% BI & Big Data Consulting & SI

40% ECM Consulting and SI

20% Document Digitization & Management

DataDevice is a Rosehill, Australia-based business intelligence company. They offer BI & big data consulting & SI and ECM consulting and SI.
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PBO Global

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Homebush, Australia

Services provided

70% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

Back Office Outsourcing company PBO Global is based in Homebush, Australia and San Fernando, Philippines. The team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Turn Key Receptionist is a professional call management company specializing in inbound and outbound call services, including appointment booking and lead generation. Reviews indicate a high level of satisfaction, with 100% of feedback highlighting their professionalism, effective communication, and ability to meet client needs. Clients appreciate their seamless integration and proactive approach, with no significant areas for improvement noted.

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Reviews mention High-quality work
Turn Key Receptionist has received high praise for their quality of work, particularly in lead generation and customer service. One client noted their impressive cold calling expertise and effective call script development, which enhanced communication with prospects. Another client appreciated the friendly and proactive nature of the receptionists, highlighting the seamless workflow and positive customer experiences. Overall, the sentiment reflects a strong satisfaction with the high-quality service provided by Turn Key Receptionist.

Call Center Services for Business Messaging Service

5.0 Sep 21, 2023

I've had the pleasure of working with the Turkey receptionist team for our cold calling needs, and I'm genuinely impressed. Most notably, the quality of the leads they produced was commendable. Beyond the leads, Turnket's efforts in building a good rapport with our prospects have set a strong foundation for future business relations.
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Industry Experience

Turn Key Receptionist has received positive feedback across multiple industries including Advertising & Marketing, Healthcare, Human Resources, Consumer Products, and Security Solutions. Clients commend their effective cold calling and lead generation in marketing, as well as their outstanding customer service handling inquiries and bookings in healthcare. Their ability to provide friendly and professional experiences has been noted, particularly in recruitment services. Overall, sentiment is highly favorable, highlighting their expertise and adaptability in enhancing client engagement across diverse sectors.
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Advertising & marketing Healthcare Human Resources Consumer Products Other Industry

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.
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Review Rating from Clients

4.8/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Sydney clients appreciate Turn Key Receptionist's expertise in managing inbound and outbound calls for diverse businesses, including tech, recruitment, and health services. They value the team's professionalism, proactive communication, and capacity to adapt to evolving needs, making them a trusted extension of their operations.
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Document Managers Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

North Sydney, Australia

Services provided

70% Document Digitization & Management

30% ECM Consulting and SI

Document Managers Pty Ltd, a Document Digitization & Management company, is based in North Sydney, Australia. They offer Document Digitization & Management and ECM consulting and SI.
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Performance Marketing Analytics

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sydney, Australia

Services provided

40% BI & Big Data Consulting & SI

20% CRM Consulting and SI

20% Call Center Services +1 service

20% Market Research

Performance Marketing Analytics is a data analytics company. Launched in 2002, the agency specializes in BI & big data consulting & SI and Market Research.
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SimplyCRO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

North Rocks, Australia

Services provided

50% Conversion Optimization

30% UX/UI Design

20% Sales Outsourcing

SimplyCRO, a Conversion Optimization company, was launched in 2016. Based in North Rocks, Australia, the team provides Conversion Optimization and UX/UI Design.
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DS Accountants And Advisors

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Greystanes, Australia

Services provided

30% Accounting

15% Finance & Accounting Outsourcing (FAO)

15% Financial Advising & Planning +5 services

10% Advertising

10% Banking Law

10% Customer Service Outsourcing

5% Finance Law

5% Tax Law

DS Accountants And Advisors is an Accounting company. Located in Greystanes, Australia, the agency was launched in 2010. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
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SocialMindr

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alexandria, Australia

Services provided

20% Search Engine Optimization

20% Social Media Marketing

20% Web Development +3 services

15% Graphic Design

15% Sales Outsourcing

10% Custom Software Development

Launched in 2017, SocialMindr is a small Alexandria, Australia-based social media marketing company. Their services include Social Media Marketing and Search Engine Optimization.
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ITKnocks

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% AI Development

10% BI & Big Data Consulting & SI

10% Cloud Consulting & SI +7 services

10% Customer Service Outsourcing

10% DevOps Managed Services

10% ERP Consulting and SI

10% IT Managed Services

10% IT Staff Augmentation

10% Market Research

10% Unified Communications Consulting & SI

Launched in 2021, ITKnocks is a midsize Sydney, Australia-based Market Research company. Their services include Market Research and BI & big data consulting & SI.
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AR Data

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Campbelltown, Australia

Services provided

20% BI & Big Data Consulting & SI

20% Transcription

20% Translation +4 services

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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Auxilio Business Solutions Pty Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Riverstone, Australia

Services provided

25% Back Office Outsourcing

20% Call Center Services

20% Graphic Design +3 services

15% Web Design

10% Search Engine Optimization

10% Social Media Marketing

Auxilio Business Solutions Pty Ltd is a Back Office Outsourcing company. The firm is in Riverstone, Australia. Their services include Back Office Outsourcing and Graphic Design.
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Emroy Creative Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sutherland, Australia

Services provided

30% Print Design

15% Graphic Design

10% Branding +5 services

10% Content Marketing

10% Marketing Strategy

10% Sales Outsourcing

10% Web Design

5% Web Development

Print design company Emroy Creative Group provides Print Design and Graphic Design. They were launched in 2009.
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Tell No Lies

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pyrmont, Australia

Services provided

50% BI & Big Data Consulting & SI

25% Content Marketing

25% Sales Outsourcing

Tell No Lies is a small data analytics company based in Pyrmont, Australia. The team focuses on BI & big data consulting & SI and Content Marketing.
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Anton Murray Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Northbridge, Australia

Services provided

40% Commercial Financing

20% Accounting

20% Back Office Outsourcing +2 services

10% Business Consulting

10% Financial Consulting

Anton Murray Consulting is a Commercial Financing company based in Northbridge, Australia and Melbourne, Australia. Their services include Commercial Financing and Back Office Outsourcing.
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