Top BPO Companies in Sydney

Ratings Updated: August 4, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Professional
Hugo Inc. has received overwhelmingly positive feedback regarding their professionalism. Clients highlight their exceptional commitment to understanding company cultures, delivering on time, and providing outstanding customer support. One client noted their 'unwavering commitment to on-time deliveries' and adaptability to specific needs, while another praised their ability to reduce response times and enhance customer satisfaction. Overall, clients express gratitude for Hugo's reliability, flexibility, and the positive energy they bring to collaborations, marking them as an exemplary partner.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Connext

5.0 7 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Great project management
Clients have expressed high satisfaction with Select VoiceCom's project management capabilities, noting their reliability and timely delivery of services. One client highlighted their dedication, stating, 'They always go above and beyond for us,' while also praising their handling of recruitment and campaign management. Overall, the sentiment reflects confidence in Select VoiceCom's ability to meet and exceed client expectations consistently.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Outsourcing Angel

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Chipping Norton, Australia

Services provided

30% Back Office Outsourcing

25% HR Outsourcing

25% Recruiting +2 services

15% Business Consulting

5% HR Consulting

Launched in 2011, Outsourcing Angel is a Back Office Outsourcing company. The small team specializes in Back Office Outsourcing and Recruiting.
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Wopno Outsourcing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

34% Customer Service Outsourcing

20% Accounting

16% Back Office Outsourcing +3 services

10% Custom Software Development

10% Mobile App Development

10% Web Development

Wopno Outsourcing Services is a Customer Service Outsourcing company. Their team is based in Sydney, Australia and focuses on Customer Service Outsourcing and Accounting.
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Featured

What are Featured Providers?
TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Sydney, Australia

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

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Reviews mention Great project management
Clients have consistently praised TECHSPEED INC for their exceptional project management capabilities. One client noted their 'highly effective' management style, emphasizing clear timelines and proactive communication, which led to timely deliverables and quick responsiveness to needs. Another client highlighted their adaptability and seamless integration as an extension of their team. Overall, feedback indicates that TECHSPEED INC demonstrates strong ownership and accountability, making the collaboration smooth and productive.

Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.
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Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. We communicated using Slack and used Zoom, Google Meet, and GoTo Meeting. Most of our operations happened via Google Sheets.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of TECHSPEED INC reflect a highly positive sentiment, emphasizing their professionalism and effective communication. One client praised their expertise in data management, noting significant improvements in user experience and SEO for a WordPress site. The team demonstrated flexibility in accommodating project timelines and consistently delivered quality work on schedule. Overall, clients express strong satisfaction, with one stating that TECHSPEED INC has 'far exceeded expectations' in addressing complex data needs.
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate

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United States (16) Canada (1)

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Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Sydney, Australia

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.

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Reviews mention Adaptable
Overall sentiment regarding adaptability at Top Customer Service is highly positive. Clients praised their ability to adjust to specific needs and feedback, with one client noting, 'they adapted well to our service requirements.' Another highlighted their responsiveness, stating, 'they were always ready to adjust their approach.' This adaptability contributed to improved communication and service efficiency, with clients experiencing faster response times and better customer satisfaction as a result.

Customer Support Portal Dev & Design for Appliance Repair Co

5.0 Dec 6, 2025

They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Service Outsourcing for Construction Company

5.0 Dec 19, 2025

Project management was smooth and organized. Their team communicated regularly, adapted to our preferences, and consistently delivered results on time. They were responsive to our questions and quick to adjust when we requested changes.
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Customer Support for Tree Care & Landscaping Company

5.0 Dec 22, 2025

Project management was excellent; they delivered what was promised on schedule and were quick to adapt to our feedback. Their team was responsive, professional, and always ready to adjust their approach when we had specific requests for how we wanted calls and messages handled.
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Customer Support Services for Roofing Company

5.0 Mar 12, 2026

The workflow was smooth and well coordinated. Their team communicated clearly and maintained consistent service standards. Tasks were handled according to schedule and they adapted well to our service requirements.
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Canada (13) France (1)

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MarKam Solutions

5.0 9 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Sydney, Australia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Exceeds expectations
MarKam Solutions consistently exceeds client expectations across various projects. One client noted their 'extreme promptness' and ability to 'bring outside perspective and innovation,' while another highlighted their 'speed and quality of delivery.' A COO remarked on their 'attention to detail' and 'excellent communication skills,' stating that their experience has 'exceeded expectations.' Overall, clients express high satisfaction, indicating a strong alignment with their needs and objectives.

Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Honestly, as I write this our experience has exceeded our expectations. Every deliverable was met on a timely and professional manner. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working. Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Customer Services & Sales Staffing for Auto Transport Co

5.0 Mar 19, 2025

They are extremely prompt and have exceeded our expectations in many areas. Their ability to learn quickly and scale combined with leveraging their outside experience is impressive.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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Akiko Business Consultants Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

North Sydney, Australia

Services provided

35% Back Office Outsourcing

35% Business Consulting

20% IT Managed Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Akiko Business Consultants Pty Ltd is a Back Office Outsourcing company founded in 2002. The midsize team offers Back Office Outsourcing and Business Consulting.
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Liveware

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

40% Business Consulting

10% Back Office Outsourcing

10% Call Center Services +4 services

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Managed Services

10% Web Development

Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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Operacy Staffing

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Sydney, Australia

Services provided

20% Accounting

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% IT Staff Augmentation

20% Staffing

IT staff augmentation company Operacy Staffing was launched in 2019. The team focuses on IT staff augmentation and Back Office Outsourcing and is in Sydney, Australia.
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BCS Technology International Pty Ltd

Not yet reviewed

$5,000+

$100 - $149 / hr

250 - 999

St Leonards, Australia

Services provided

20% BI & Big Data Consulting & SI

20% Back Office Outsourcing

20% Cloud Consulting & SI +2 services

20% IT Managed Services

20% Web Design

Web design company BCS Technology International Pty Ltd was founded in 2001. The team specializes in Web Design and BI & big data consulting & SI.
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Brokers' BackOffice

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Parramatta, Australia

Services provided

50% Back Office Outsourcing

30% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

Brokers' BackOffice is a Back Office Outsourcing company launched in 2020. The firm offers Back Office Outsourcing and Call Center Services, and is small.
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What are Featured Providers?
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Sydney, Australia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 24 reviews

Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Sydney, Australia

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.

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Reviews mention Team players
Clients have praised Remote Team Solutions for their team-oriented approach and seamless integration into existing workflows. One client noted, 'Remote Team Solutions feels like a true part of our team,' highlighting their responsiveness and reliability. Overall sentiment is highly positive, with clients appreciating their organization and project management capabilities, although there is a suggestion for slightly improved ramp-up times.

Call Center Services for Pest Control Company

5.0 Apr 23, 2022

I really like how responsive Remote Team Solutions is and how they feel like a true part of our team. They’re incredibly organized, reliable, and easy to work with. We typically communicate through email and Microsoft Teams.
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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.
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Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
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Employ Remote Pty. Ltd.

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Chester Hill, Australia

Services provided

10% Application Testing

10% Back Office Outsourcing

10% Business Consulting +7 services

10% Call Center Services

10% Custom Software Development

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Mobile App Development

10% UX/UI Design

10% Web Development

Employ Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.
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Employmate

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Surry Hills, Australia

Services provided

20% Back Office Outsourcing

20% Executive Search

20% Recruitment Process Outsourcing +2 services

20% Sales Outsourcing

20% Staffing

Founded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
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Smart Offshore Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Belmore, Australia

Services provided

30% Customer Service Outsourcing

20% Accounting

20% Call Center Services +2 services

20% Graphic Design

10% Back Office Outsourcing

Launched in 2016, Smart Offshore Solutions is a small Belmore, Australia-based Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Accounting.
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optiBPO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sydney, Australia

Services provided

30% Business Consulting

5% Accounting

5% Architectural Design +12 services

5% Back Office Outsourcing

5% Content Marketing

5% Demand Generation Marketing

5% Digital Strategy

5% Document Digitization & Management

5% Email Marketing

5% Engineering

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% Other Marketing

5% Sales Outsourcing

5% Social Media Marketing

Launched in 2008, optiBPO is a Business Consulting company. The firm provides Business Consulting and Other Marketing.
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Thought Source

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bondi Junction, Australia

Services provided

30% Business Consulting

25% Marketing Strategy

25% Product Marketing +1 service

20% Sales Outsourcing

Thought Source is a Business Consulting company. The Dover, Delaware-based agency was founded in 2006. Their team focuses on Business Consulting and Marketing Strategy.
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Bondi Junction, Australia

ABN 92 638 878 056 Ground Floor 3 Spring Street
Bondi Junction, Australia 2022
2 - 5

+61 2 8806 1123

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BGF - B2B Growth with AI Agents

5.0 1 review

$1,000+

$25 - $49 / hr

50 - 249

Newtown, Australia

Services provided

65% AI Agents

20% Sales Outsourcing

15% Demand Generation Marketing

B2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.

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Newtown, Australia

259 King Street
Newtown, Australia 2042
2 - 5

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Squiz

Not yet reviewed

$10,000+

$150 - $199 / hr

250 - 999

Sydney, Australia

Services provided

30% Back Office Outsourcing

20% Custom Software Development

20% Web Design +3 services

10% CRM Consulting and SI

10% Digital Strategy

10% UX/UI Design

Back Office Outsourcing company Squiz offers Back Office Outsourcing and Custom Software Development. They were established in 1998.
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Objective Corporation

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

North Sydney, Australia

Services provided

40% IT Managed Services

30% Document Digitization & Management

30% ECM Consulting and SI

Founded in 1987, Objective Corporation is an IT managed services company. The agency offers IT managed services and ECM consulting and SI, and is midsize.
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Broad Connect

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baulkham Hills, Australia

Services provided

25% Call Center Services

25% Cybersecurity

25% IoT Development +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Broad Connect is located in Baulkham Hills, Australia. They provide unified communications consulting & SI and Cybersecurity.
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IPP Technologies Pty Ltd

Not yet reviewed

$50,000+

$150 - $199 / hr

50 - 249

Macquarie Park, Australia

Services provided

20% Call Center Services

20% IT Staff Augmentation

20% Web Development +4 services

10% Custom Software Development

10% Digital Strategy

10% Social Media Marketing

10% Web Design

Launched in 1993, IPP Technologies Pty Ltd is an IT staff augmentation company. The midsize team offers IT staff augmentation and Web Development.
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Placed Recruitment

Not yet reviewed

$50,000+

< $25 / hr

2 - 9

Pyrmont, Australia

Services provided

50% Other Marketing

25% Call Center Services

25% Corporate Training & Coaching

Placed Recruitment is an Other Marketing company. They specialize in Other Marketing and Call Center Services and were launched in 2010. The firm is based in Pyrmont, Australia.
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IVE Data-Driven Communications

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sydney, Australia

Services provided

30% Email Marketing

20% Direct Marketing

10% BI & Big Data Consulting & SI +4 services

10% Cloud Consulting & SI

10% Document Digitization & Management

10% Marketing Strategy

10% Mobile & App Marketing

IVE Data-Driven Communications, an Email Marketing company, was founded in 2015. Located in Sydney, Australia and Homebush West, Australia, the team focuses on Email Marketing and Direct Marketing.
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Peritum Business service

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Surry Hills, Australia

Services provided

25% Accounting

25% BI & Big Data Consulting & SI

20% Call Center Services +2 services

15% Cloud Consulting & SI

15% IT Managed Services

Headquartered in Surry Hills, Australia, Peritum Business service is a small Accounting company. Their services include Accounting and BI & big data consulting & SI.
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StaffLogic

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Sydney, Australia

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company StaffLogic was founded in 2017. The company offers Back Office Outsourcing, and is small.
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AVTEL Data Destruction

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Artarmon, Australia

Services provided

100% Document Digitization & Management

AVTEL Data Destruction is a small Document Digitization & Management company located in Artarmon, Australia. Their services include Document Digitization & Management.
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Law Assist

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

100% Back Office Outsourcing

Law Assist is a Back Office Outsourcing company. The Sydney, Australia-based company was launched in 2023. Their services include Back Office Outsourcing.
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Oakmont Magnus Global

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Parramatta, Australia

Services provided

35% Recruitment Process Outsourcing

15% Staffing

10% Architectural Design +5 services

10% Back Office Outsourcing

10% Sales Outsourcing

10% Web Design

5% Customer Service Outsourcing

5% Finance & Accounting Outsourcing (FAO)

Oakmont Magnus Global is a Recruitment Process Outsourcing company located in Ahmedabad, India and Parramatta, Australia. Their services include Recruitment Process Outsourcing and Staffing.
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Parramatta, Australia

45 MACQUARIE ST
Parramatta, Australia 2150
2 - 5

+61 401 890 555

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Bula Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hunters Hill, Australia

Services provided

20% Accounting

20% Back Office Outsourcing

20% Content Writing Services +2 services

20% Graphic Design

20% Search Engine Optimization

Bula Outsourcing is a SEO agency founded in 2021. Based in Hunters Hill, Australia and Suva, Fiji, the team specializes in Search Engine Optimization and Graphic Design.
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Koruna Assist

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Financial Advising & Planning

20% Financial Consulting

Koruna Assist is a Business Consulting company. They are headquartered in Sydney, Australia. Their team offers Business Consulting and Call Center Services.
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Surf Stoked Creative

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manly, Australia

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Web Design

20% Web Development

Surf Stoked Creative, a SEO company, focus on Search Engine Optimization and Pay Per Click. They were launched in 2016.
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Globus Prosourcing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Surry Hills, Australia

Services provided

30% Accounting

15% Back Office Outsourcing

15% Business Valuation Services +3 services

15% Financial Advising & Planning

15% Fractional CFO Services

10% Financial Consulting

Globus Prosourcing, an Accounting company, was established in 2024. In Surry Hills, Australia, the team specializes in Accounting and Fractional CFO Services.
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Australian Corporate Advisory

Not yet reviewed

$1,000+

$200 - $300 / hr

10 - 49

Sydney, Australia

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Financial Consulting

20% Fractional CFO Services

Australian Corporate Advisory is a Braddon, Australia-based Business Consulting company. Launched in 2021, the team specializes in Business Consulting and Back Office Outsourcing.
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Sydney, Australia

388 George Street
Sydney, Australia 2000
2 - 5

+61(02)61932800

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SP-Recruitment Specialists

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Blacktown, Australia

Services provided

20% Accounting

20% Customer Service Outsourcing

20% HR Outsourcing +2 services

20% Recruiting

20% Recruitment Process Outsourcing

SP-Recruitment Specialists is an Accounting company founded in 2000. Their team provides Accounting and Customer Service Outsourcing.
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FUJIFILM CodeBlue Australia

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Macquarie Park, Australia

Services provided

30% IT Managed Services

17% Unified Communications Consulting & SI

12% Back Office Outsourcing +4 services

12% Cloud Consulting & SI

12% Cybersecurity

12% IT Strategy Consulting

5% Other IT Consulting and SI

FUJIFILM CodeBlue Australia is an IT managed services company. They were founded in 2003, and their services include IT managed services and unified communications consulting & SI.
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National Document Shredding Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kogarah, Australia

Services provided

100% Document Digitization & Management

National Document Shredding Service is a Document Digitization & Management company. The company is located in Kogarah, Australia. Their team specializes in Document Digitization & Management.
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Bluebirdz

Not yet reviewed

Undisclosed

$50 - $99 / hr

50 - 249

Sydney, Australia

Services provided

30% Custom Software Development

25% Mobile App Development

15% Call Center Services +3 services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% UX/UI Design

Bluebirdz is a software development company. Their midsize team is based in Sydney, Australia and focuses on Custom Software Development and Mobile App Development. The agency was launched in 2016.
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Invia

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

North Ryde, Australia

Services provided

20% BI & Big Data Consulting & SI

20% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

15% Business Consulting

10% AI Development

10% IT Managed Services

10% IT Strategy Consulting

Launched in 2007, Invia, a midsize data analytics company, is based in North Ryde, Australia. Their team provides BI & big data consulting & SI and Customer Service Outsourcing.
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Grant and Graham Ltd

5.0 1 review

$5,000+

$200 - $300 / hr

50 - 249

Barangaroo, Australia

Services provided

5% AI Consulting

5% BI & Big Data Consulting & SI

5% Back Office Outsourcing +17 services

5% Business Consulting

5% CRM Consulting and SI

5% Cloud Consulting & SI

5% Compliance Consulting

5% Cybersecurity

5% Digital Strategy

5% ECM Consulting and SI

5% ERP Consulting and SI

5% Event Management

5% Finance & Accounting Outsourcing (FAO)

5% Fractional CMO Services

5% IT Managed Services

5% IT Staff Augmentation

5% IT Strategy Consulting

5% Other IT Consulting and SI

5% Sales Outsourcing

5% Unified Communications Consulting & SI

Grant & Graham is a senior management consultancy founded in 2009, with offices around the world. We work with boards and leadership teams across FinTech, banking, AI, technology, telecoms,
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Barangaroo, Australia

1 Sussex Street
Barangaroo, Australia 2000
2 - 5

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One Accountancy Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

25% Business Consulting

20% Accounting

15% Back Office Outsourcing +5 services

15% Funding & Investment

10% Finance & Accounting Outsourcing (FAO)

5% Business Valuation Services

5% Commercial Financing

5% Fractional CFO Services

Business Consulting company One Accountancy Pty Ltd is in Sydney, Australia. Their services include Business Consulting and Accounting.
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Australia Diversity Care

Not yet reviewed

$1,000+

Undisclosed

10,000+

Saint Andrews, Australia

Services provided

50% Branding

50% Call Center Services

Australia Diversity Care is a branding firm and answering service launched in 2026. Based in Saint Andrews, Australia, the team specializes in Branding and Call Center Services.
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DataDevice

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rosehill, Australia

Services provided

40% BI & Big Data Consulting & SI

40% ECM Consulting and SI

20% Document Digitization & Management

DataDevice is a Rosehill, Australia-based business intelligence company. They offer BI & big data consulting & SI and ECM consulting and SI.
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PBO Global

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Homebush, Australia

Services provided

70% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

Back Office Outsourcing company PBO Global is based in Homebush, Australia and San Fernando, Philippines. The team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Turn Key Receptionist is a professional company specializing in phone answering, cold calling, and lead generation services. Overall, the company has received overwhelmingly positive feedback, with clients praising their professionalism, communication, and customer empathy. Approximately 100% of the reviewers highlighted the team's effectiveness in maintaining a seamless workflow and the positive experience provided to their clients. The company is commended for its ability to align with client values and adapt quickly to feedback.

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Reviews mention Professional
Clients consistently highlight the exceptional professionalism of Turn Key Receptionist, noting their friendly demeanor and effective communication. One client remarked on their ability to handle an increased volume of calls while maintaining a personal connection, showcasing their commitment to quality service. Another emphasized their meticulous attention to detail and prompt responses, reinforcing the overall positive sentiment regarding the team's professionalism and reliability in managing client needs.

Virtual Receptionist Services for Digital Door Lock Company

4.0 Sep 21, 2020

The professionalism was exceptional. They always made sure the numbers were taken down properly and their record for success was excellent.
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Inbound Call Answering for Security Solutions Company

5.0 Mar 3, 2020

Clients have also provided good feedback on the way they answer the calls and the professionalism with which they handle a variety of situations. We’ve worked with their team to develop a manner that portrays an intimate connection with our business, and they have done an incredible job of maintaining that.
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Industry Experience

Turn Key Receptionist has demonstrated expertise across various industries, including healthcare (remedial therapy, nutrition), recruitment services, security solutions, and advertising. Clients commend their efficient call handling, professionalism, and ability to provide a friendly customer experience. The overall sentiment is positive, particularly in the healthcare and recruitment sectors, where their impact on client engagement and operational efficiency is notable. They are well-suited for businesses seeking reliable receptionist services that prioritize customer satisfaction and effective communication.
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Advertising & marketing Human Resources Consumer Products Other Industry Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Turn Key Receptionist's competitive pricing and strong value for money. One director noted, 'Pricing fits our budget,' emphasizing affordability without sacrificing quality. Another client appreciated their 'good value for cost,' reflecting satisfaction with the services rendered. Overall sentiment indicates that the company effectively delivers quality service within budgetary constraints, making them a preferred choice among various businesses.
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Review Rating from Clients

4.8/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Sydney-based clients highlight Turn Key Receptionist's consistent responsiveness, excellent customer service, and adaptability to different business needs, including call handling, outbound outreach, and support for growth. They value their proactive approach and strong project management.
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Document Managers Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

North Sydney, Australia

Services provided

70% Document Digitization & Management

30% ECM Consulting and SI

Document Managers Pty Ltd, a Document Digitization & Management company, is based in North Sydney, Australia. They offer Document Digitization & Management and ECM consulting and SI.
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Performance Marketing Analytics

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sydney, Australia

Services provided

40% BI & Big Data Consulting & SI

20% CRM Consulting and SI

20% Call Center Services +1 service

20% Market Research

Performance Marketing Analytics is a data analytics company. Launched in 2002, the agency specializes in BI & big data consulting & SI and Market Research.
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SimplyCRO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

North Rocks, Australia

Services provided

50% Conversion Optimization

30% UX/UI Design

20% Sales Outsourcing

SimplyCRO, a Conversion Optimization company, was launched in 2016. Based in North Rocks, Australia, the team provides Conversion Optimization and UX/UI Design.
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DS Accountants And Advisors

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Greystanes, Australia

Services provided

30% Accounting

15% Finance & Accounting Outsourcing (FAO)

15% Financial Advising & Planning +5 services

10% Advertising

10% Banking Law

10% Customer Service Outsourcing

5% Finance Law

5% Tax Law

DS Accountants And Advisors is an Accounting company. Located in Greystanes, Australia, the agency was launched in 2010. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
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SocialMindr

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alexandria, Australia

Services provided

20% Search Engine Optimization

20% Social Media Marketing

20% Web Development +3 services

15% Graphic Design

15% Sales Outsourcing

10% Custom Software Development

Launched in 2017, SocialMindr is a small Alexandria, Australia-based social media marketing company. Their services include Social Media Marketing and Search Engine Optimization.
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ITKnocks

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% AI Development

10% BI & Big Data Consulting & SI

10% Cloud Consulting & SI +7 services

10% Customer Service Outsourcing

10% DevOps Managed Services

10% ERP Consulting and SI

10% IT Managed Services

10% IT Staff Augmentation

10% Market Research

10% Unified Communications Consulting & SI

Launched in 2021, ITKnocks is a midsize Sydney, Australia-based Market Research company. Their services include Market Research and BI & big data consulting & SI.
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AR Data

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Campbelltown, Australia

Services provided

20% BI & Big Data Consulting & SI

20% Transcription

20% Translation +4 services

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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Auxilio Business Solutions Pty Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Riverstone, Australia

Services provided

25% Back Office Outsourcing

20% Call Center Services

20% Graphic Design +3 services

15% Web Design

10% Search Engine Optimization

10% Social Media Marketing

Auxilio Business Solutions Pty Ltd is a Back Office Outsourcing company. The firm is in Riverstone, Australia. Their services include Back Office Outsourcing and Graphic Design.
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Solar Secure

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Glendenning, Australia

Services provided

100% Sales Outsourcing

Solar Secure, a Sales Outsourcing company, is located in Glendenning, Australia. Their services include Sales Outsourcing.
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Emroy Creative Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sutherland, Australia

Services provided

30% Print Design

15% Graphic Design

10% Branding +5 services

10% Content Marketing

10% Marketing Strategy

10% Sales Outsourcing

10% Web Design

5% Web Development

Print design company Emroy Creative Group provides Print Design and Graphic Design. They were launched in 2009.
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