Top User Research Companies
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$1,000+$25 - $49 / hr2 - 9
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ArchvizExperts, an user experience company, was founded in 2020. The agency specializes in UX/UI Design and Architectural Design.
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$5,000+$100 - $149 / hr2 - 9
Services provided
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Uprise Digital is a Cremorne, Australia-based Marketing Strategy company. Their services include Marketing Strategy and Social Media Marketing.
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$1,000+$25 - $49 / hr2 - 9
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Focus Areas
YourAlly Agency, a custom software development firm, is located in Barranquilla, Colombia. The team focuses on Custom Software Development and Web Development.
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Undisclosed$50 - $99 / hr2 - 9
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Logoclub99, a web design agency, is located in trivandrum, India. Their services include Web Design and UX/UI Design.
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$5,000+$150 - $199 / hr2 - 9
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ControlShift AI PTY is an UX company. The small Sydney, Australia-based team provides UX/UI Design and cloud consulting & SI. The company was launched in 2025.
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Undisclosed$25 - $49 / hr2 - 9Pimpri-Chinchwad, India
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Brezix Studio, a website development company, is in Pimpri-Chinchwad, India. They focus on Web Development and Generative AI and were founded in 2025.
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$1,000+$25 - $49 / hr2 - 9
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Emmydesignservices is an e-commerce development company located in Lagos, Nigeria. They focus on E-Commerce Development and Web Development and were launched in 2023.
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$1,000+$25 - $49 / hr2 - 9
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Web design agency Codebrew was established in 2025. The team specializes in Web Design and UX/UI Design and is in Alcázar de San Juan, Spain.
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$25,000+$50 - $99 / hr2 - 9
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Founded in 2022, Aveneera is a small web development company. Their services include Web Development and Custom Software Development.
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$1,000+$50 - $99 / hrFreelancer
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Dipto design, a graphic design company, was founded in 2017. Located in Dhaka, Bangladesh, the team specializes in Graphic Design and Logo.
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UndisclosedUndisclosed10 - 49Fortitude Valley, Australia
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See all 7 projectsSprint Digital is a versatile technology company specializing in creating bespoke digital solutions, including cloud-based systems and custom management programs. Across their reviews, clients consistently praise their innovative approach, flexibility, and ability to understand and implement complex requirements. Approximately 85% of reviews highlight their effective communication and commitment to delivering tailored solutions, while some note room for improvement in timeliness and upfront understanding.
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$10,000+$25 - $49 / hr10 - 49Ciudad de México, Mexico
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See all 7 projectsInflexion Software is a specialized company that offers User Experience (UX) and User Interface (UI) design services, particularly focused on website revamps. They consistently deliver high-quality UX improvements and are praised for their effective project management and personalized approach. Their work led to enhanced design and clarity, with 100% of reviewers highlighting improved UX outcomes.
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$5,000+$25 - $49 / hr10 - 49Jaipur, India
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See all 3 projectsi7 Infomedia LLP is a comprehensive IT service provider specializing in UX/UI Design, known for its high ratings and alignment with client values. With 100% positive feedback, clients commend their professionalism, timely delivery, and excellent project management, notably in delivering intuitive, error-free digital interface designs.
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$1,000+$50 - $99 / hr10 - 49Silver Spring, MD
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Website development firm Brightfind was established in 1986. The company focuses on Web Development and UX/UI Design, and is small.
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$10,000+$150 - $199 / hr10 - 49
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Codegent - Digital Product Studio is an UX design company. Established in 2004, their team specializes in UX/UI Design and Digital Strategy.
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$5,000+$100 - $149 / hr10 - 49Denver, CO
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Focus Areas
Peak Creative, an Advertising company, is based in Denver, Colorado. They specialize in Advertising and Branding.
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UndisclosedUndisclosed10 - 49Vancouver, WA
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Gere Tactical, Inc. Is a Vancouver, Washington-based UX company. They focus on UX/UI Design and Branding and were established in 1994.
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UndisclosedUndisclosed10 - 49Washington, DC
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Founded in 2011, LookThink LLC is a small user experience company. Their services include UX/UI Design and Branding.
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UndisclosedUndisclosed10 - 49Honolulu, HI
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RevaComm is an UX design agency. The Honolulu, Hawaii-based firm was established in 1990. Their services include UX/UI Design and Business Consulting.
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UndisclosedUndisclosed10 - 49Madison, SD
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Bulldog Media Group. Is an UX company launched in 2000. The team focuses on UX/UI Design and Email Marketing and is located in Madison, South Dakota.
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UndisclosedUndisclosed10 - 49Morgantown, WV
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Agile5 Technologies, Inc., a software development company, was founded in 2012. The team focuses on Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Charleston, SC
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Scoutside is an user experience design company. They are in Charleston, South Carolina and have small team of experts. Their services include UX/UI Design and Branding.
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UndisclosedUndisclosed10 - 49Provo, UT
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Inclan Interactive is a small UX design agency located in Provo, Utah. The team focuses on UX/UI Design and Branding.
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UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
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Organizly is a small Cluj-Napoca, Romania-based user experience design company. Their services include UX/UI Design and Email Marketing.
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UndisclosedUndisclosed10 - 49Madrid, Spain
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Advertising company Bipolar Artist provides Advertising and UX/UI Design. They are located in Madrid, Spain.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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Founded in 2017, Vendo is a small UX company. Their services include UX/UI Design and Conversion Optimization.
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UndisclosedUndisclosed10 - 49Ashdod, Israel
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Bosonet is an Ashdod, Israel-based software development company. The team provides Custom Software Development and Mobile App Development.
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UndisclosedUndisclosed10 - 49Sydney, Australia
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Mobile application development firm Raw Ideas is in Sydney, Australia. They focus on Mobile App Development and Web Development.
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UndisclosedUndisclosed10 - 49Elgin, IL
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VSG Commerce is an user experience design agency. The Elgin, Illinois-based firm was founded in 2006. Their services include UX/UI Design and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Rio de Janeiro, Brazil
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DClick Desenvolvimento de Software LTDA. Is an UX agency. Their small team is in Rio de Janeiro, Brazil. Their services include UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Shanghai, China
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Beta Software Technologies Co., Ltd is an user experience agency. They were established in 2006, and their services include UX/UI Design and Mobile App Development.
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UndisclosedUndisclosed10 - 49Kowloon, Hong Kong
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UX design agency Innopage Limited was launched in 2010. The firm offers UX/UI Design and Web Development, and is small.
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UndisclosedUndisclosed10 - 49Berlin, Germany
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Sphere Technology Holdings, Inc. Is an user experience agency established in 2016. Their team provides UX/UI Design and AR/VR development.
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UndisclosedUndisclosed10 - 49New York, NY
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Launched in 2007, SFCD is a branding firm. The agency focuses on Branding and UX/UI Design, and is small.
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UndisclosedUndisclosed10 - 49Jeddah, Saudi Arabia
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Sohoby is an user experience agency. The Jeddah, Saudi Arabia-based agency was established in 2015. Their team offers UX/UI Design and Web Development.
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UndisclosedUndisclosed10 - 49Raleigh, NC
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Brooks Bell is a Business Consulting company. The team specializes in Business Consulting and UX/UI Design, and the company is located in Raleigh, North Carolina.
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UndisclosedUndisclosed10 - 49Tigard, OR
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Axian is an user experience design agency. They are located in Tigard, Oregon, and their services include UX/UI Design and Enterprise App Modernization.
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UndisclosedUndisclosed10 - 49Seattle, WA
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Established in 2019, UpTop Health is a Digital Strategy company. Their services include Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed10 - 49Halifax, Canada
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Content Bloom is an UX company. The Halifax, Canada-based team specializes in UX/UI Design and ECM consulting and SI.
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UndisclosedUndisclosed10 - 49San Francisco, CA
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Scribely, an UX company, is in San Francisco, California. Their services include UX/UI Design and Transcription.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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MakersWheel is a branding company. The team offers Branding and Market Research and is based in Los Angeles, California.
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UndisclosedUndisclosed10 - 49
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Muus Collective is a mobile app development company established in 2021. The firm provides Mobile App Development and Blockchain.
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UndisclosedUndisclosed10 - 49London, England
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Launched in 2017, Optihawk is an user experience company. Their services include UX/UI Design and Conversion Optimization.
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UndisclosedUndisclosed10 - 49Hanover, NJ
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Insync Design is a Product Design company founded in 1994. Headquartered in Hanover, New Jersey, the team specializes in Product Design and UX/UI Design.
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$1,000+$25 - $49 / hrFreelancerMünchen, Germany
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Bocko SEO & Webdesign München is a SEO company. The München, Germany-based company was launched in 2014. Their services include Search Engine Optimization and Web Design.
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UndisclosedUndisclosed10 - 49Chicago, IL
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SitePlug is a branding company. The Chicago, Illinois-based team provides Branding and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Tampa, FL
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Sulzer Creative Agency is a Tampa, Florida-based Advertising company. They offer Advertising and Branding and were launched in 2001.
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UndisclosedUndisclosed10 - 49Miami, FL
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Established in 2012, Patent Services USA INC is an Intellectual Property Law company. The team focuses on Intellectual Property Law and UX/UI Design.
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$10,000+$100 - $149 / hr2 - 9Hermosa Beach, CA
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First and Third, a website development company, was launched in 2013. The team provides Web Development and Digital Strategy.
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$1,000+< $25 / hr2 - 9Shah Alam, Malaysia
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RABA Services is a Shah Alam, Malaysia-based user experience agency. They provide UX/UI Design and Branding.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 User Research Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39.6/40.019.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design30% User Research80% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$25,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
30% UX/UI Design40% User Research70% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.1/40.019.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.1/40.018.8/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$25 - $49 / hr10 - 49
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$150 - $199 / hr2 - 9London, England
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.8/40.018/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.1/40.017.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
37.6/40.018.6/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38.2/40.020/20 Reviews9.6/10 Clients & Experience8.7/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.6/40.019/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
See all articles
Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.