Top User Research Companies
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Undisclosed$25 - $49 / hrFreelancer
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Established in 2014, Abhijeet Varghese is an UX design agency. The small team offers UX/UI Design and Video Production.
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$1,000+< $25 / hr2 - 9Tangerang, Indonesia
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Launched in 2021, zerone.id is a small website development company. Their team specializes in Web Development and Web Design.
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$1,000+$25 - $49 / hr50 - 249Lexington, KY
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See all 1 projectsDazzle Tech is a full-service digital agency dedicated to empowering businesses with innovative, high-performance, and scalable digital solutions. From idea to execution, we deliver everything under
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$5,000+$25 - $49 / hr50 - 249
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See all 13 projectsreloadux is a specialized UX/UI design agency renowned for creating intuitive and aesthetically pleasing digital interfaces. Reviewers consistently praise their creativity, attention to detail, and effective project management, with over 90% of reviews highlighting their ability to enhance user engagement and satisfaction. Clients appreciate their user-centered design approach, although some suggest improving communication timelines.
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$5,000+$25 - $49 / hr50 - 249Rajkot, India
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See all 1 projectsHelius Work offers services in content writing, modern technologies integration, React Native, website development, and mobile app development. Reviews highlight their professionalism, clear communication, and timely payments, reflecting a collaborative and supportive working environment. Clients commend Helius Work for their prompt responses and comprehensive project management.
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$10,000+$100 - $149 / hr50 - 249San Francisco, CA
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Factory 360, a midsize Advertising company, is based in San Francisco, California and Los Angeles, California. Their services include Advertising and Direct Marketing.
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$10,000+$100 - $149 / hr50 - 249Richmond, VA
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NDP is a Digital Strategy company. Their midsize team is located in Richmond, Virginia and Chattanooga, Tennessee. Their services include Digital Strategy and Advertising.
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UndisclosedUndisclosed50 - 249West Des Moines, IA
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Founded in 1995, QCI is a midsize custom software development firm located in West Des Moines, Iowa. Their team provides Custom Software Development and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Sarasota, FL
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Star2Star Communications is a call center. They were founded in 2006, and their services include Call Center Services and UX/UI Design.
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UndisclosedUndisclosed50 - 249Bridgeport, WV
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Launched in 2007, Fusion Technology LLC is a midsize Bridgeport, West Virginia-based software development firm. Their services include Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed50 - 249Doha, Qatar
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Founded in 2005, Network Solutions is an UX company. The team provides UX/UI Design and Blockchain.
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$1,000+< $25 / hrFreelancerNairobi, Kenya
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Established in 2018, Nesta Digital is a web design company. Their services include Web Design and Web Development.
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UndisclosedUndisclosed50 - 249Shanghai, China
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Shanghai Pactera Intelligence Technology Co., Ltd. Is a midsize Digital Strategy company. Founded in 2018, the team specializes in Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
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Impossible is a mobile app development company. They are headquartered in Lisboa, Portugal and London, England, and their services include Mobile App Development and UX/UI Design.
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UndisclosedUndisclosed50 - 249Paris, France
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Ouidou is an user experience agency. Launched in 2017, the agency is in Paris, France and Nantes, France. Their services include UX/UI Design and Custom Software Development.
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$5,000+$25 - $49 / hr50 - 249
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Texus | A Leading Software Company is a midsize Phoenix, Arizona-based web development company. Their services include Web Development and Mobile App Development.
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$1,000+$50 - $99 / hr50 - 249
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Located in London, England, Tendou Designs is a midsize Mobile & App Marketing company. Their services include Mobile & App Marketing and UX/UI Design.
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UndisclosedUndisclosed50 - 249Collingwood, Australia
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SGY is a Digital Strategy company. Headquartered in Collingwood, Australia, their midsize team offers Digital Strategy and Search Engine Optimization. The firm was founded in 2006.
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UndisclosedUndisclosed50 - 249Kharkiv, Ukraine
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AR/VR development company Cyborgs.pro was established in 2010. The midsize team specializes in AR/VR development and UX/UI Design.
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$5,000+$50 - $99 / hrFreelancerPune, India
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Dapplecode is an UX agency. They are based in Pune, India. Their team focuses on UX/UI Design and Graphic Design.
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$5,000+$50 - $99 / hrFreelancer
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John's Studio, a Product Design company, specialize in Product Design and Video Production. They were founded in 2023.
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UndisclosedUndisclosed50 - 249Pune, India
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Sankalp is an app development firm founded in 2001. The midsize team specializes in Mobile App Development and UX/UI Design.
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UndisclosedUndisclosed50 - 249Melbourne, Australia
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Etica Digital is an user experience agency located in Melbourne, Australia and Quezon City, Philippines. They specialize in UX/UI Design and CRM consulting and SI and were launched in 2020.
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$1,000+$150 - $199 / hrFreelancerNew York, NY
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Branding company Formetric offers Branding and UX/UI Design. They are based in New York, New York.
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$1,000+UndisclosedFreelancerLa Mirada, CA
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Jimmy Viquez Design is a branding agency established in 2021. The small team provides Branding and Web Design.
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$1,000+$25 - $49 / hrFreelancer
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Bryght Studio, a small branding firm, is headquartered in Indore, India. Their services include Branding and Web Design.
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$1,000+< $25 / hrFreelancer
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Founded in 2023, Web Design Agency is a branding agency. The team offers Branding and Web Design.
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$1,000+$50 - $99 / hrFreelancerLucca, Italy
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Abesadze.eu is a Product Design company founded in 2020. The team offers Product Design and Web Design and is based in Lucca, Italy.
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$5,000+$25 - $49 / hr50 - 249
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Dynamics Intelligence Inc, an application development firm, is located in Louisville, Colorado and Stillwater, Oklahoma. Their services include Mobile App Development and Web Development.
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$1,000+UndisclosedFreelancer
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Redfield Web Design, a SEO company, provides Search Engine Optimization and Web Design. The company is located in.
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UndisclosedUndisclosed50 - 249Chesterfield, MO
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TDK Technologies, a midsize web design agency, is headquartered in Chesterfield, Missouri. Their services include Web Design and UX/UI Design.
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$5,000+$100 - $149 / hrFreelancerNarva, Finland
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Bumblebee Design, an user experience company, is based in Narva, Finland. Their services include UX/UI Design and Web Design.
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$5,000+$50 - $99 / hrFreelancerNashik, India
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Radiant Sparkk is a branding company. Established in 2024, their team provides Branding and UX/UI Design.
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$1,000+$25 - $49 / hrFreelancerKita City, Japan
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Headquartered in Kita City, Japan, Dunes is a small web design company. The team offers Web Design and UX/UI Design.
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$5,000+$25 - $49 / hr50 - 249Caniçal, Portugal
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Malogica Software, a midsize custom software development company, is headquartered in Caniçal, Portugal. The team focuses on Custom Software Development and E-Commerce Development.
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UndisclosedUndisclosedFreelancerLondon, England
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Van der Kraken Ltd. Is a Conversion Optimization company. Founded in 2018, the team specializes in Conversion Optimization and Search Engine Optimization. The firm is headquartered in London,
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$1,000+$25 - $49 / hrFreelancer
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Founded in 2011, caring.design is a branding company. The team focuses on Branding and Web Design.
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$1,000+$25 - $49 / hrFreelancerVénissieux, France
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Founded in 2023, Uxigen is a small UX company. Their team specializes in UX/UI Design and Web Design.
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UndisclosedUndisclosedFreelancerIslamabad, Pakistan
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UX Creatives Design Agency is an Islamabad, Pakistan-based branding agency. The team provides Branding and UX/UI Design.
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$1,000+$50 - $99 / hrFreelancerDroylsden
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JM Digital — Design Agency is a small branding firm headquartered in. Their services include Branding and Conversion Optimization.
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$1,000+$50 - $99 / hrFreelancer
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Designow is a small London, England-based branding firm. The team specializes in Branding and UX/UI Design.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
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Gricreative is an user experience design agency. The team offers UX/UI Design and Social Media Marketing and is in Istanbul, Türkiye.
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$5,000+$150 - $199 / hrFreelancer
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Launched in 2020, Web Guy on Demand is a website development company. Their team provides Web Development and Web Design.
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$1,000+$25 - $49 / hrFreelancer
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Web design agency Designo is headquartered in London, England. Launched in 2025, the team provides Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancer
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Michelle Kier is an user experience design agency launched in 2022. Located in Santa Barbara, California, the team focuses on UX/UI Design and Graphic Design.
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$1,000+$50 - $99 / hrFreelancerRīga, Latvia
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SEKTAHOUSE is a web design company. In Rīga, Latvia, their team offers Web Design and UX/UI Design.
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$1,000+UndisclosedFreelancer
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Small SEO company muchesko.com, is located in Charlotte, North Carolina. Their services include Search Engine Optimization and Web Design.
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Undisclosed$25 - $49 / hrFreelancer
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Hackel Webdesign, a web design company, is in Hoppegarten, Germany. They provide Web Design and UX/UI Design.
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$1,000+$25 - $49 / hrFreelancerTanger, Morocco
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Hamza Elbohdidi is a SEO services firm established in 2020. The team specializes in Search Engine Optimization and Web Design.
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Undisclosed$25 - $49 / hrFreelancerOndina, Brazil
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Igor Oto is a web design agency located in Ondina, Brazil. Founded in 2014, the team provides Web Design and UX/UI Design.
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List of the Top 15 User Research Firms
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$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
36.6/40.018.8/20 Reviews9.2/10 Clients & Experience8.5/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$50 - $99 / hr10 - 49Austin, TX
Ability to deliver
34.9/40.018.8/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
80% UX/UI Design60% User Research20% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38/40.019.6/20 Reviews9.6/10 Clients & Experience8.8/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
See all articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.