Top Digital Marketing Agencies in Charlotte
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr50 - 249Serves Charlotte, NCServices provided
See all 38 projectsCodedesign is a digital marketing agency specializing in SEO, SEA, website optimization, and lead generation. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, responsiveness, and technical expertise. Over 90% of reviewers commend their tailored strategies and effective project management, which result in significant traffic growth, improved visibility, and increased conversions. Codedesign's data-driven approach and cultural fit are frequently praised.
$1,000+$100 - $149 / hr50 - 249Serves Charlotte, NCServices provided
See all 110 projectsThrive Internet Marketing Agency is a digital marketing firm offering services such as brand awareness, SEO, Google Ads, and social media management. Clients consistently praise their responsiveness, dedication, and alignment with company values. Approximately 90% of reviews highlight Thrive's exceptional project management and attentive customer service, although some suggest a need for deeper industry understanding in niche markets.
$5,000+$100 - $149 / hr10 - 49Charlotte, NCServices provided
See all 5 projectsPremier Marketing is a versatile digital marketing agency offering services like social media management, ad campaign setup, and web development. Reviews consistently highlight their creative content creation, reliable project management, and alignment with client culture and values. Impressively, 100% of reviewers commend their professionalism and creativity, with no significant areas for improvement noted.
$1,000+Undisclosed50 - 249Serves Charlotte, NCServices provided
See all 147 projectsIntero Digital is a digital marketing agency specializing in SEO, PPC, content marketing, and web development services. The majority of reviews (approximately 80%) highlight their proficiency, responsiveness, and strong project management, while a few (20%) note unmet expectations or significant project failures. Overall, their strategic approach and ability to drive measurable results are frequently praised by clients.
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$5,000+$100 - $149 / hr10 - 49Charlotte, NC
Services provided
Practis is a social media marketing agency. The Charlotte, North Carolina-based firm provides Social Media Marketing and Content Marketing.
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$5,000+$150 - $199 / hr10 - 49Charlotte, NC
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Digimatiq Marketing, Inc is a SEO services firm established in 2014. The firm provides Search Engine Optimization and Pay Per Click.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr250 - 999Serves Charlotte, NCServices provided
See all 41 projectsCoozmoo Digital. Solutions. Agency is a full-service digital marketing company specializing in SEO, web development, and online marketing strategies. Across various reviews, clients consistently praise their professionalism, punctuality, and strategic approach to digital challenges. Approximately 95% of clients highlight their excellent communication and project management skills, while over 90% appreciate their partnership-focused mentality. There are no significant negative feedbacks noted.
$5,000+$100 - $149 / hr10 - 49Serves Charlotte, NCServices provided
See all 14 projectsScaledOn is a digital marketing agency specialized in services such as SEO optimization, online advertising, and Amazon strategy development. The company receives overwhelmingly positive feedback, with clients noting their timely delivery, responsiveness, and data-driven strategies. Approximately 90% of reviewers highlight ScaledOn's impressive expertise and impact on revenue, while no significant areas for improvement were noted.
$5,000+$100 - $149 / hr50 - 249Serves Charlotte, NCServices provided
See all 34 projectsWeb Tonic is a digital marketing and SEO agency with a strong focus on improving online presence and lead generation through tailored strategies such as Google Ads management, SEO, and website optimization. Across reviews, 100% of clients reported improvement in key metrics like lead quality and conversion rates, with many praising their project management and technical expertise. Clients consistently highlight their ability to deliver measurable results and provide strategic recommendations aligned with specific business objectives.
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$5,000+$100 - $149 / hr2 - 9Charlotte, NC
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Founded in 2015, RiseFuel is a Content Marketing company. The small team provides Content Marketing and Email Marketing.
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UndisclosedUndisclosed50 - 249Charlotte, NC
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Digital Strategy company Practis was established in 1998. In Charlotte, North Carolina, the team focuses on Digital Strategy and Search Engine Optimization.
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$10,000+$100 - $149 / hr10 - 49Matthews, NC
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See all 1 projectsbig is a full-service agency specializing in creative design and brand development, particularly strong in rebranding projects. Reviews indicate a positive impact on sales and customer engagement, with 100% of clients praising their creativity and innovation. However, 17% of feedback suggested improvements in client service professionalism are needed. Overall, they are well-regarded for their creative direction.
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$75,000+$200 - $300 / hr250 - 999Charlotte, NC
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ReKTGlobal, a midsize social media marketing company, is based in Charlotte, North Carolina and New York, New York. The team provides Social Media Marketing and Content Marketing.
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$1,000+$100 - $149 / hr2 - 9Charlotte, NC
Services provided
SEO company i360 Marketing | Charlotte SEO was established in 2019. The firm provides Search Engine Optimization and Social Media Marketing, and is small.
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Featured
What are Featured Providers?
$50,000+$150 - $199 / hr10 - 49Serves Charlotte, NCServices provided
See all 16 projectsHotspex Media is a comprehensive digital marketing agency offering omnichannel digital and traditional media services, including SEO, social media, and paid advertising. Reviews indicate a high level of client satisfaction, with approximately 90% of reviewers praising their strategic insights, project management, and innovative approach. The firm's ability to deliver measurable results and provide excellent customer service is consistently highlighted.
$1,000+$25 - $49 / hr250 - 999Serves Charlotte, NCServices provided
See all 14 projectsSUBE Digital Agency is a digital marketing firm specializing in lead generation, SEO, social media management, and web development. Their reviews reflect a high level of customer satisfaction, with approximately 95% of clients impressed by their expertise, communication, and results, such as increased traffic and conversions. Clients frequently commend their exceptional project management and tailored strategies, with no significant areas for improvement mentioned.
Undisclosed$25 - $49 / hr250 - 999Serves Charlotte, NCServices provided
See all 5 projectsJulius Connected 2 Grow is a digital marketing agency specializing in digital strategy, social media, content marketing, and SEO. The company consistently delivers results, with over 80% of clients praising their responsiveness, project management, and cost-effectiveness. However, areas for improvement include enhancing lead campaigns and overcoming language barriers.
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$100,000+$150 - $199 / hr250 - 999Charlotte, NC
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Advertising company Tombras was established in 1946. The midsize team focuses on Advertising and Media Planning & Buying.
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$5,000+$100 - $149 / hr2 - 9Harrisburg, NC
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Wsi Proven Results is a PPC agency founded in 2010. The team focuses on Pay Per Click and Search Engine Optimization and is in Harrisburg, North Carolina.
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$1,000+$50 - $99 / hr2 - 9Charlotte, NC
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GMB Marketing Solutions is a SEO agency. The company is based in Charlotte, North Carolina. Their services include Search Engine Optimization and Digital Strategy.
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UndisclosedUndisclosed50 - 249Charlotte, NC
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MicroD is an e-commerce development firm in Charlotte, North Carolina. They focus on E-Commerce Development and Pay Per Click and were established in 1993.
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UndisclosedUndisclosed50 - 249Charlotte, NC
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ConsumerTrack, Inc., an Advertising company, was launched in 2004. The team offers Advertising and Branding and is based in El Segundo, California and Charlotte, North Carolina.
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$5,000+$100 - $149 / hr10 - 49Charlotte, NC
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Pinckney Marketing is a social media marketing agency launched in 2011. Their team specializes in Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Belmont, NC
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Conversion Store is an Email Marketing company. They are in Belmont, North Carolina and have small team of experts. Their services include Email Marketing and Other Digital Marketing.
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$1,000+$50 - $99 / hr2 - 9Charlotte, NC
Services provided
Established in 2023, The Apricots Media is a small social media marketing firm. Their team specializes in Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49Charlotte, NC
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Digital Kings Networking, LLC is a Charlotte, North Carolina-based social media marketing agency. They offer Social Media Marketing and Content Marketing.
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$10,000+Undisclosed10 - 49Charlotte, NC
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LAIRE, a Marketing Strategy company, focus on Marketing Strategy and Digital Strategy. They were launched in 2006.
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$5,000+$100 - $149 / hr10 - 49Charlotte, NC
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Founded in 2021, SparkLaunch Media is a SEO services firm. The team offers Search Engine Optimization and Social Media Marketing and is based in Charlotte, North Carolina.
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Undisclosed< $25 / hr50 - 249Gastonia, NC
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See all 4 projectsAmerican Book Pros is a comprehensive book publishing and marketing company offering services such as book cover design, SEO-driven content, and tailored marketing strategies to enhance visibility and sales. Reviewers consistently praise their responsiveness and strategic approach, with 100% of clients highlighting their professionalism and the positive impact on their projects. However, some suggest improvements in initial consultations and response times.
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$1,000+$25 - $49 / hr2 - 9Huntersville, NC
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See all 1 projectsEQC Agency provides strategic consultancy and digital marketing services, including online advertising and media platform management, to enhance brand presence and drive customer acquisition. Reviews emphasize EQC's expertise, responsiveness, and partnership approach, highlighting their ability to significantly grow businesses from inception and deliver impressive ROI through data analysis and optimized marketing strategies.
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UndisclosedUndisclosed2 - 9Charlotte, NC
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The Berlin Company LLC is an Email Marketing company. Their team is headquartered in Charlotte, North Carolina. The agency offers Email Marketing and Pay Per Click.
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UndisclosedUndisclosed50 - 249Charlotte, NC
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Launched in 2021, Web Rank Digital is a midsize Charlotte, North Carolina-based SEO company. Their team specializes in Search Engine Optimization and Business Consulting.
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UndisclosedUndisclosed250 - 999Charlotte, NC
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Olly Olly is a SEO agency based in Austin, Texas and Charlotte, North Carolina. The team offers Search Engine Optimization and Social Media Marketing.
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$5,000+$100 - $149 / hr2 - 9Charlotte, NC
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Founded in 2009, Klik Marketing is a pay per click agency. Their team focuses on Pay Per Click and Search Engine Optimization.
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$1,000+$100 - $149 / hr2 - 9Charlotte, NC
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DigitalJ2 is a Digital Strategy company. They were established in 2014, and their services include Digital Strategy and Content Marketing.
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$1,000+$50 - $99 / hr2 - 9Charlotte, NC
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Social media marketing company Social Ktchn LLC was launched in 2017. The small team focuses on Social Media Marketing.
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$1,000+$50 - $99 / hr2 - 9Charlotte, NC
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Carolina SEO is a Content Marketing company. Their team is located in Charlotte, North Carolina and specializes in Content Marketing and Logo.
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$1,000+$50 - $99 / hr2 - 9Charlotte, NC
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Content Marketing company Paul Davis Solutions, LLC was founded in 2014. Located in Charlotte, North Carolina, the team focuses on Content Marketing and Digital Strategy.
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$1,000+$50 - $99 / hr2 - 9Charlotte, NC
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Social media marketing company Express My Media specializes in Social Media Marketing and Digital Strategy. They were established in 2015.
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$5,000+$50 - $99 / hr50 - 249Indian Trail, NC
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See all 2 projectsAbove Bits LLC is a web development company offering services in PHP, Python, JavaScript, and WordPress, specializing in custom web projects and design. They receive positive feedback for their professional project management and ability to understand client needs, with nearly 100% of reviewers highlighting their reliability and effectiveness. While occasionally overextended, they adeptly scale up to meet project demands.
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$1,000+$100 - $149 / hr2 - 9Charlotte, NC
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SEO company Charlotte SEO was founded in 2006. The small team offers Search Engine Optimization and Web Design.
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$75,000+Undisclosed10 - 49Charlotte, NC
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UNION is a Content Marketing company. They are located in Charlotte, North Carolina and have small team. They offer Content Marketing and Pay Per Click.
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$1,000+< $25 / hr10 - 49Charlotte, NC
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Collabor8 Digital LLC is an Email Marketing company. Founded in 2019, the team offers Email Marketing and AI Agents.
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$1,000+$100 - $149 / hr2 - 9Huntersville, NC
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PPC company Quantifi Marketing is located in Huntersville, North Carolina. The team focuses on Pay Per Click and Digital Strategy.
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$5,000+$100 - $149 / hr2 - 9Charlotte, NC
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See all 4 projectsFLDTRACE is a web development company specializing in WordPress backend solutions, website redesigns, and SEO implementation. They are commended for their attention to detail, responsiveness, and project management skills, with 100% positive feedback on meeting deadlines and improving client satisfaction. Approximately 75% of reviewers highlight their ability to accommodate timelines and deliver high-quality design and SEO results.
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$25,000+$150 - $199 / hr2 - 9Charlotte, NC
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See all 5 projectsPeaktwo is a boutique digital agency specializing in website redesign, SEO, and digital marketing services. The company's clientele appreciates their responsiveness, ability to meet ambitious timelines, and competence, with 80% of reviewers highlighting their project management skills. They effectively enhance site performance and user experience, earning consistent praise for their strategic insights and tailored solutions. However, they are best suited for mid-sized projects due to limited large-scale resources.
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$1,000+$50 - $99 / hr2 - 9Charlotte, NC
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Wave Works Media is a social media marketing firm. The Charlotte, North Carolina-based company was launched in 2024. Their team specializes in Social Media Marketing and Content Marketing.
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$1,000+Undisclosed2 - 9Charlotte, NC
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Dental Inbound Advertising is a SEO agency. Their small team is in Charlotte, North Carolina. Their services include Search Engine Optimization and Advertising.
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$5,000+$50 - $99 / hr2 - 9Charlotte, NC
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Established in 2021, Danabak is a SEO services firm. Headquartered in Charlotte, North Carolina, the team specializes in Search Engine Optimization and Web Development.
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$10,000+$100 - $149 / hr10 - 49Charlotte, NC
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Moonlight Creative Group is a SEO agency. They are in Charlotte, North Carolina and have small team of experts. Their services include Search Engine Optimization and Web Design.
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$5,000+$150 - $199 / hr10 - 49Charlotte, NC
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Punchmark, a SEO agency, was founded in 2008. The team specializes in Search Engine Optimization and Pay Per Click.
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$5,000+$200 - $300 / hr2 - 9Charlotte, NC
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See all 11 projectsOrynt is a company that specializes in generating pay-per-lead (PPL) advertisements for property owners seeking quick cash offers. Reviews consistently highlight Orynt's timely delivery and effective communication, with 100% of clients expressing satisfaction with their services, particularly noting their impressive alignment of leads with the intended audience.
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$50,000+$150 - $199 / hr50 - 249Charlotte, NC
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TATTOO Projects is an Advertising company. Their midsize team of employees is in Charlotte, North Carolina. Their team offers Advertising and Branding.
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$1,000+$25 - $49 / hr2 - 9Charlotte, NC
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Launched in 2024, sparkwebdesigns.com is an Advertising company. The company focuses on Advertising and Social Media Marketing.
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$1,000+$50 - $99 / hr50 - 249Gastonia, NC
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See all 6 projects360 Branding Hub is a versatile digital agency specializing in e-commerce development, web development, SEO, and digital marketing services. With a 100% positive feedback rate, clients commend their timely project delivery, creative problem-solving, and tailored solutions, although some mention a need for improved early-phase communication and more detailed post-launch support.
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UndisclosedUndisclosed10 - 49Charlotte, NC
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Rithom Consulting LLC is a small cloud consulting & SI company headquartered in Charlotte, North Carolina. The team focuses on cloud consulting & SI and Social Media Marketing.
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$5,000+$200 - $300 / hr10 - 49Charlotte, NC
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Pinckney Harmon, a branding agency, was founded in 2013. They provides Branding and Social Media Marketing.
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$1,000+$200 - $300 / hr2 - 9Huntersville, NC
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Huntersville Web Design Agency is a web design company founded in 1999. The team offers Web Design and Search Engine Optimization and is in Huntersville, North Carolina.
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Undisclosed$150 - $199 / hr2 - 9Charlotte, NC
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Sites Elevated, LLC is a SEO company. Established in 2022, the company provides Search Engine Optimization and Web Design.
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$1,000+Undisclosed2 - 9Charlotte, NC
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7th Peak Marketing is an Event Marketing company. Established in 2022, the company is based in Charlotte, North Carolina. Their services include Event Marketing and Social Media Marketing.
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We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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List of the Top 15 Charlotte Digital Marketing Companies
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$5,000+$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
35.9/40.018.8/20 Reviews10/10 Clients & Experience7.1/10 Market PresenceService focus
100% Digital Marketing -
$10,000+Undisclosed50 - 249Charlotte, NC
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
90% Digital Marketing10% Other -
$1,000+$100 - $149 / hr50 - 249Charlotte, NC
Ability to deliver
38.3/40.018.4/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
90% Digital Marketing10% Other -
$1,000+$150 - $199 / hr10 - 49Charlotte, NC
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
100% Digital Marketing -
$10,000+$100 - $149 / hr50 - 249Charlotte, NC
Ability to deliver
32.5/40.016.8/20 Reviews8.3/10 Clients & Experience7.4/10 Market PresenceService focus
100% Digital Marketing -
$1,000+$150 - $199 / hr2 - 9Charlotte, NC
Ability to deliver
31.4/40.016.2/20 Reviews7.7/10 Clients & Experience7.5/10 Market PresenceService focus
75% Digital Marketing25% Other -
$1,000+$50 - $99 / hr50 - 249Charlotte, NC
Ability to deliver
33.3/40.020/20 Reviews5.7/10 Clients & Experience7.7/10 Market PresenceService focus
40% Digital Marketing60% Other -
$5,000+$150 - $199 / hr50 - 249Charlotte, NC
Ability to deliver
33.7/40.015.6/20 Reviews9.6/10 Clients & Experience8.5/10 Market PresenceService focus
35% Digital Marketing65% Other -
$1,000+$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
32.1/40.016.8/20 Reviews7.4/10 Clients & Experience8/10 Market PresenceService focus
60% Digital Marketing40% Other -
$1,000+< $25 / hr50 - 249Charlotte, NC
Ability to deliver
29/40.017.4/20 Reviews4.6/10 Clients & Experience7/10 Market PresenceService focus
55% Digital Marketing45% Other -
$5,000+$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
33.3/40.017/20 Reviews8.6/10 Clients & Experience7.7/10 Market PresenceService focus
40% Digital Marketing60% Other -
$5,000+Undisclosed10 - 49Charlotte, NC
Ability to deliver
32.8/40.016.8/20 Reviews9.8/10 Clients & Experience6.3/10 Market PresenceService focus
100% Digital Marketing -
$5,000+$50 - $99 / hr10 - 49Charlotte, NC
Ability to deliver
32.7/40.019.2/20 Reviews7.5/10 Clients & Experience6.1/10 Market PresenceService focus
30% Digital Marketing70% Other -
$10,000+$150 - $199 / hr2 - 9Charlotte, NC
Ability to deliver
29.1/40.015.8/20 Reviews6.9/10 Clients & Experience6.3/10 Market PresenceService focus
70% Digital Marketing30% Other -
$1,000+$100 - $149 / hr2 - 9Charlotte, NC
Ability to deliver
24.7/40.016.2/20 Reviews3/10 Clients & Experience5.5/10 Market PresenceService focus
90% Digital Marketing10% Other -
$1,000+$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
22.8/40.017.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
75% Digital Marketing25% Other -
$1,000+< $25 / hr2 - 9Tega Cay, SC
Ability to deliver
26.8/40.016.2/20 Reviews5.7/10 Clients & Experience4.9/10 Market PresenceService focus
56% Digital Marketing44% Other -
$5,000+$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
24.4/40.016.2/20 Reviews8.2/10 Clients & Experience0/10 Market PresenceService focus
60% Digital Marketing40% Other -
$1,000+$50 - $99 / hr10 - 49Charlotte, NC
Ability to deliver
25.9/40.017.2/20 Reviews2.8/10 Clients & Experience5.9/10 Market PresenceService focus
60% Digital Marketing40% Other -
$10,000+$50 - $99 / hr10 - 49Charlotte, NC
Ability to deliver
32.4/40.014/20 Reviews9.3/10 Clients & Experience9.1/10 Market PresenceService focus
10% Digital Marketing90% Other -
$5,000+Undisclosed10 - 49Charlotte, NC
Ability to deliver
31.1/40.016.2/20 Reviews9.3/10 Clients & Experience5.6/10 Market PresenceService focus
10% Digital Marketing90% Other -
$10,000+$150 - $199 / hr2 - 9Charlotte, NC
Ability to deliver
27.6/40.016.2/20 Reviews5.7/10 Clients & Experience5.8/10 Market PresenceService focus
30% Digital Marketing70% Other -
$1,000+$50 - $99 / hr2 - 9Charlotte, NC
Ability to deliver
22.2/40.016.2/20 Reviews1/10 Clients & Experience5/10 Market PresenceService focus
75% Digital Marketing25% Other -
$5,000+$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
28.1/40.016.2/20 Reviews6.5/10 Clients & Experience5.3/10 Market PresenceService focus
20% Digital Marketing80% Other -
$5,000+$100 - $149 / hr2 - 9Charlotte, NC
Ability to deliver
25.6/40.016.2/20 Reviews2.9/10 Clients & Experience6.5/10 Market PresenceService focus
40% Digital Marketing60% Other -
$1,000+$100 - $149 / hr2 - 9Charlotte, NC
Ability to deliver
24.2/40.016.2/20 Reviews1.8/10 Clients & Experience6.2/10 Market PresenceService focus
50% Digital Marketing50% Other -
$5,000+$150 - $199 / hr10 - 49Charlotte, NC
Ability to deliver
26.8/40.017/20 Reviews3.8/10 Clients & Experience6/10 Market PresenceService focus
25% Digital Marketing75% Other -
$1,000+$150 - $199 / hr2 - 9Charlotte, NC
Ability to deliver
25.1/40.016.6/20 Reviews2.9/10 Clients & Experience5.5/10 Market PresenceService focus
40% Digital Marketing60% Other -
UndisclosedUndisclosed10 - 49Indian Trail, NC
Ability to deliver
25.6/40.015.8/20 Reviews4.3/10 Clients & Experience5.5/10 Market PresenceService focus
30% Digital Marketing70% Other -
$5,000+Undisclosed2 - 9Charlotte, NC
Ability to deliver
26/40.018/20 Reviews2.8/10 Clients & Experience5.2/10 Market PresenceService focus
25% Digital Marketing75% Other
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Learn how to spot churn signals early, build an at-risk customer flag, and run retention campaigns that actually reduce acquisition costs in 7 steps.
Top Digital Marketing Agencies in Charlotte
Local agencies understand the region’s unique mix of finance, healthcare, and motorsports audiences. They can:
- Optimize Google Business Profiles for searches like “CPA near Ballantyne”
- Coordinate in-person shoots at Bank of America Stadium or the NASCAR Hall of Fame
- Leverage regional events—Charlotte SHOUT!, Speed Week, or the ACC Championship—for timely campaigns
- Meet face-to-face, building quicker rapport and clearer communication If your customers are in North Carolina or the broader Southeast, a Charlotte team offers on-the-ground insights national firms may miss.
Budgets vary, but most Charlotte agencies charge:
- Hourly consulting $100–$175 per hour
- Monthly retainer $3,000–$12,000 per month
- One-off project (e.g., site rebuild) $15,000–$50,000+ Pricing depends on scope, ad spend, and the seniority of your account team. Always request detailed proposals that outline deliverables, media budgets, and reporting cadence.
The city’s agencies cover a wide spectrum:
- Banking, fintech, and insurance
- Healthcare systems and med-tech startups
- Manufacturing, supply-chain, and energy
- Real estate and construction
- Sports, entertainment, and tourism Many firms also specialize in B2B demand generation for SaaS companies relocating to Charlotte’s growing tech corridor.
Follow these:
- Clarify goals—lead gen, e-commerce sales, or brand awareness.
- Review Clutch profiles for case studies in your industry.
- Ask about tools (GA4, HubSpot, Semrush) and KPIs they track.
- Request local references or examples of Charlotte-specific campaigns.
- Evaluate cultural fit: Will their team communicate in a cadence and style that matches yours? Shortlist 3–5 agencies, then compare proposals side-by-side before signing an agreement.
Watch out for:
- Guaranteed #1 Google rankings—no agency controls algorithms.
- Vague reporting or refusal to share data dashboards.
- One-size-fits-all packages with no discovery phase.
- High staff turnover or no dedicated account manager.
- Pushy upsells into services unrelated to your goals. Trust agencies that set realistic timelines (3–6 months for SEO lifts) and back claims with transparent metrics.