Thrive Internet Marketing Agency

What evidence can you share that demonstrates the impact of the engagement?

We are beginning to see more activity on our website than we had before, with a particular uptick in the past two weeks. This is still early days in terms of implementation of their strategy, so the results are just beginning to show. Hopefully, we will reach our goals for increased traffic in the next six months.

How did Thrive Internet Marketing Agency perform from a project management standpoint?

Their project management performance was very good. Once a month, we have a telephone call to discuss the site’s status in more detail, but we communicate through both email and telephone on a regular basis whenever we need to share information.

What did you find most impressive about them?

They listened to what we wanted to accomplish and worked to help us achieve it. Instead of just forcing us into a cookie cutter approach to SEO, they actually built something specific just for our business.

Do you have any advice for potential customers?

Do your due diligence up front. Have them make a presentation using ideas based on your company, and see where they take it from there.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I’m not easily pleased, but I have been very pleased with what they’ve done and how their people approached it. If you follow their process, you will end up with the deliverables that they committed to delivering. I find them to be very straight-forward. Every individual that I’ve worked with seems to care about what we were getting and how we were getting it and that we were satisfied with it. They were extremely prompt responding to issues. We almost became friends with these people.

I’ve had individuals we do business with comment on the professionalism of the site. I thought that was a positive. We’re handling most of the social media marketing ourselves and right now most people come to our site via our Facebook page. Thrive could provide that service as well if you want to pay them, but we didn’t opt for that. 

How did Thrive perform from a project management standpoint?

I am really impressed with the process that they’ve established and the automation of that process, which allows you to stay on track to ensure that you meet your deadlines and your goals. I can’t say enough about all of the people that dealt with this project: they appeared to have a sincere interest in getting us what we wanted. That, to me, means a lot. Usually you’re fighting to get what you want, and in this case, I felt like we were on the same team.

What did you find most impressive about Thrive?

We’re responsible for maintaining the website now that it’s live, so I had to learn some Wordpress. They have a training course as part of their product and that helped a great deal, but it’s still sometimes hard to remember all the information. I’ve gone back to them for some guidance in technical areas, and they’re still extremely responsive in helping me out. I really have nothing bad to say about them at all. Our company has a wholesale automobile business, and I would definitely use Thrive if we ever decided to make a site for that.

They’re not the least expensive company in town, but you’ll get exactly what they promise you if you follow the process that they’ve got. We knew that there were situations where we might ask for something above what was in the initial scope, and when we broached those situations, I found their people to be very helpful in getting around that and not having to increase the cost. They were very cognizant of our needs.

Are there any areas Thrive could improve?

I fall short on trying to critique what they could do better; obviously, I’m pretty pleased.

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

Our business is a niche market but we are growing continuously. The website has become more interactive and Thrive can show us each month how much we’ve improved in terms of SEO. We get progress reports monthly in video form. It shows us exactly how much traffic we have coming into our site and where it’s coming from. Adam explains our metrics and we’ve seen continuous improvement in traffic month over month. We can see where we were last year in the same month and can see the increase.

One of the leading factors of our growth is how much we put into our online presence. I feel like we’re beating our competition pretty well as far as our visibility online. It’s worth what we’re paying. It’s a vital part of our company and without it, we won’t survive.

How did Thrive Internet Marketing perform from a project management standpoint?

Forest was the web design project manager and was in charge in the beginning when we were redesigning the website. Adam has been our main contact since then and he’s been great. He oversees our Google business listings, our SEO, and monthly reports. There’s a different team that works on the social media. They have different people assigned to different aspects of our online marketing. The communication was great and we interact by email or phone.

What did you find most impressive about Thrive Internet Marketing?

The overall project management and communication were a big factor for us. They’re able to take our vision for our company and implement that into what they do. They do their research and put their input in, but they’ve managed to keep it in line with what our vision is. We’ve worked with people who thought they knew our company better than we did, which can be irritating. In contrast, working with the Thrive team was a pleasant experience. They’re easy to work with and attentive to our needs and what we wanted instead of what they thought we should do.

Are there any areas Thrive Internet Marketing could improve?

I don’t have any complaints.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Since our work was started recently, we haven't seen any significant results; SEO takes longer than 2 months to take effect. After the work was started on our keywords and site structure, I've seen a boost for our site from the 50th position to around the 10th, for a particular case. The traffic for our site has improved a bit as well.

How did Thrive Internet Marketing perform from a project management standpoint?

After our first meeting, Thrive Internet Marketing put together a knowledgeable team for our SEO and graphics work. Whenever I have an SEO or website-related question, I can send Thrive Internet Marketing's team an email and get a quick reply. Even though we have a time-and-materials agreement, we haven't been charged for email back-and-forth. I have been exclusively in contact with Thrive Internet Marketing's project manager.

What did you find most impressive about Thrive Internet Marketing?

Unlike Thrive Internet Marketing, other SEO teams we contacted didn't really care about our background, only giving us a list of services provided.

Are there any areas Thrive Internet Marketing could improve?

None. Thrive Internet Marketing should maintain its standard around SEO and SMO.