Top CRM Consultants in the United States
From the Bay Area’s Salesforce talent pool to Boston’s RevOps leaders and Austin’s fast-scaling SaaS scene, the United States is a global hub for customer relationship management experts. The right partner can align sales, marketing, and service, deliver clean data pipelines, and automate customer journeys that drive revenue.
Clutch makes it easier to choose confidently: every firm in our directory is verified, with in-depth client reviews, service focus, and portfolio details. Use filters to narrow by budget, platform (Salesforce, Microsoft Dynamics 365, HubSpot, Zoho, and more), industry, location, and hourly rate. Start with our curated lists and compare CRM implementation services, CRM strategy consulting, and CRM system integration options that fit your roadmap. Explore top firms globally or refine to the U.S. market here:
• Top CRM Consulting Companies
• CRM Consulting Companies in San Francisco
• CRM Consulting Companies in New York
2,345 Companies
List of the Top United States CRM Companies
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$5,000+$200 - $300 / hr10 - 49Serves United StatesServices provided
40% CRM Consulting and SI10% Account-Based Marketing10% Digital Strategy +4 services10% Email Marketing10% Recruiting10% Sales Outsourcing10% StaffingSee all 96 projectsSet2Close is a CRM Consultancy specializing in CRM Implementation, Customer Relationship Management Consulting, and CRM Systems Integration. The company receives overwhelmingly positive feedback, with 100% of reviewers noting their deep expertise and personalized approach. Clients commend their ability to tailor CRM solutions precisely to business needs, highlighting their valuable training and seamless process management.
Reviews mention Professional
The overall sentiment regarding professionalism at Set 2 Close is highly positive, with clients consistently highlighting their attentiveness and expertise. One client noted, 'They met every need we identified and were always professional,' while another emphasized their 'willingness to do whatever it took to help us succeed.' Clients appreciated the structured communication and timely delivery of services, stating that the team was 'very responsive' and facilitated meetings 'professionally.' Overall, Set 2 Close is recognized for their integrity and commitment to client success.-
Sales Management & Marketing for Chemical Distribution Firm
4.5 Jun 28, 2022Overall, we were very happy with the service and results that we gained by working with Set 2 Close. They were professional and obviously skilled. We had regular meetings and check-ins that were well organized with clear objectives. There was clear communication and they integrated into our processes easily. They were honest, professional, and full of energy and integrity. They genuinely wanted to see us succeed.
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CRM Consulting & SI for Design-Build Company
5.0 Feb 11, 2025The company's project management was notable for its prompt communications, flexible scheduling, and knowledgeable expertise. They delivered key pointers and prompt responses to questions, ensuring a smooth process. Additionally, their willingness to go out of their way to give/find information requested was impressive, showcasing their professionalism.
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HubSpot & CRM Consulting for Cybersecurity Services Company
5.0 Mar 24, 2025Project management was on point, on time and always professional. One of our greatest pains was our time sensitivity and the need to utilize Hubspot as quickly as possible. Set 2 Close adapted and made us successful. To the point we had deals close in March from the effort of the sequence implemented in February.
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HubSpot Onboarding & Training for Asset Management Firm
5.0 Mar 25, 2025They were very professional and willing to do whatever it took to help us succeed as a startup. Yes, very responsive to all of our needs and flexible. We were successfully onboarded to HubSpot and Sales Team was trained with appropriate tools for success.
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HubSpot Consulting for Nonprofit Organization
5.0 May 2, 2025Dennis was very responsive and facilitated our team meetings professionally and provided support for issues that were not even within his scope of duties. He's a pro. We were very pleased with the support Set 2 Close provided.
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72 of 77 CRM Consulting and SI reviews are 5 stars25 new reviews for CRM Consulting and SI in past 6 monthsLess than $10,000 avg. project costRead 77 ReviewsCRM Consulting and SI PROJECT HIGHLIGHT
HubSpot CRM Training & Consulting for Pharmacy
5.0 — Set2Close provided HubSpot CRM training for a pharmacy's sales representatives and helped the client align their HubSpot systems. The team also provided tools and reports that helped the client Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Set2Close's competitive pricing and exceptional value for money, often noting that the services provided exceeded their expectations. Multiple reviews mention that the pricing fit their budgets while delivering high-quality training and support. One client stated, "Set 2 Close helped us with sales pipeline consulting, lead generation, and multi-channel prospecting education, and business development,” emphasizing the comprehensive nature of the services provided at a reasonable cost. Overall, sentiment is overwhelmingly positive regarding the balance of cost and value.Was this helpful?
More responsive than most other service providers
Get in TouchSet2Close is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+$25 - $49 / hr50 - 249Serves United StatesServices provided
85% CRM Consulting and SI14% Low/No Code Development1% Custom Software DevelopmentSee all 97 projectsPeeklogic, LLC is a CRM Consultancy specializing in CRM Integration and CRM Systems Integration, with a strong focus on Salesforce solutions. Across their reviews, 100% of clients commend their project management and responsiveness, while 80% highlight their ability to streamline workflows and improve efficiency. Clients frequently note their excellent communication skills and solution-oriented approach. Feedback indicates no significant areas for improvement.
Reviews mention Open to feedback
The sentiment regarding Peeklogic's openness to feedback is overwhelmingly positive. Clients appreciated their responsiveness and adaptability, noting instances where the team quickly addressed evolving requirements and incorporated suggestions. For example, one client highlighted how Peeklogic was proactive in soliciting feedback and promptly implementing necessary changes. Another client emphasized their reliance on feedback to enhance features, reflecting a collaborative approach. Overall, clients expressed satisfaction with Peeklogic's communication and willingness to engage in iterative improvements throughout the project lifecycle.-
Custom Software Dev for Financial Services Company
5.0 Jun 21, 2024They are willing to address any concerns or questions we have, even the potential of making enhancements to the tool as we grow and business needs change.
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Custom Software Development for Blockchain Infrastructure Co
5.0 Apr 26, 2024Peeklogic was also very open and responsive to feedback or any questions that arose during the project. Anything we wanted to see done differently or any challenges we encountered were quickly resolved.
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Salesforce Dev Services for Mobile Healthcare Group
5.0 Oct 23, 2023Their developers are very responsive to feedback, and provide quick turnaround on urgent requests. Peeklogic are extremely responsive to feedback and deliver items in a timely, efficient manner.
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Custom Software Development for Document Automation Paltform
5.0 Mar 30, 2026Peek Logic demonstrated strong project management throughout the engagement. Communication was clear and consistent, and they kept us updated on progress, timelines, and any potential challenges. They were responsive and proactive in addressing our needs, quickly adapting to feedback and evolving requirements. When complexities came up, they handled them transparently and worked with us to find the best solutions.
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17 of 18 reviews are 5 stars13 new reviews for CRM Consulting and SI services$10,000 – $49,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
Recent client feedback for Peeklogic, LLC highlights a consistent pattern of excellence in project management and responsiveness. Clients noted significant improvements in operational efficiency, with one stating they saved 10-15 hours of work weekly. Another praised the seamless integration of Salesforce, emphasizing their strong communication and adaptability. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and recommending Peeklogic for their expertise and reliable delivery of services.Was this helpful?
41 of 45 CRM Consulting and SI reviews are 5 stars13 new reviews for CRM Consulting and SI in past 6 monthsLess than $10,000 avg. project costRead 45 ReviewsCRM Consulting and SI PROJECT HIGHLIGHT
Custom CRM System Design for Monitoring Company
5.0 — Peeklogic, LLC has designed a custom CRM system for a monitoring company. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding Peeklogic, LLC emphasizes their strong value for money and competitive pricing. Clients consistently noted that their costs aligned well with budgets, with one stating, "offered good value for the cost." Many reviews highlighted the impressive outcomes relative to investment, with comments like "they exceeded our expectations" and "the project was completed faster than expected." Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
$5,000+$200 - $300 / hr50 - 249Serves United StatesServices provided
100% CRM Consulting and SISee all 15 projectsCloudMasonry is a CRM Consultancy specializing in CRM Implementation and CRM Systems Integration. Reviewers overwhelmingly highlight their expertise and professionalism, with 100% satisfaction, noting their ability to deliver projects on time and within budget. Approximately 80% of reviewers commend their proactive approach and strong communication skills, emphasizing the value they provide in CRM Consulting and SI services.
1 of 1 reviews is 5 stars1 new review for CRM Consulting and SI services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with CloudMasonry's expertise and project management. Notably, a Director of Sales Operations highlighted Ishan's extensive knowledge and ability to streamline their lead conversion process, resulting in improved data reporting. The company's timely delivery and responsive communication have been consistently praised, with no significant areas for improvement identified by clients. Overall, the sentiment reflects a strong recommendation based on successful project outcomes.Was this helpful?
6 of 6 CRM Consulting and SI reviews are 5 stars1 new review for CRM Consulting and SI in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsCRM Consulting and SI PROJECT HIGHLIGHT
CRM Consulting & SI for Pharmaceutical Consulting Firm
5.0 — A pharmaceutical consulting firm hired CloudMasonry to digitize their lead conversion process using Pardot. The team also helped the client switch from email alerts to Salesforce for lead Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted CloudMasonry's excellent value for money, highlighting their competitive pricing and high-quality service. One client remarked on their 'good value for cost,' while another emphasized that CloudMasonry 'fit our budget' without compromising on expertise. Overall, sentiments are overwhelmingly positive, with many clients praising their ability to deliver projects on time and on budget, further affirming the company's commitment to providing substantial value.Was this helpful?
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Undisclosed$150 - $199 / hr10 - 49Jefferson, LA
Services provided
40% CRM Consulting and SI40% ERP Consulting and SI20% Other IT Consulting and SICoe & Company is a CRM consulting and SI company established in 1985. The team offers CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
40% CRM Consulting and SI60% Direct MarketingDDirect, a Direct Marketing company, was founded in 1989. Headquartered in Atlanta, Georgia, the team offers Direct Marketing and CRM consulting and SI.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Serves United StatesServices provided
40% CRM Consulting and SI30% E-Commerce Development30% Web DevelopmentSee all 45 projectsComputan is a web development and digital marketing company offering services in website management, CRM integration, and CMS development. Reviews indicate that approximately 85% of clients appreciate their adaptability, timely communication, and ability to meet project requirements effectively. Clients also commend Computan for understanding their business needs and providing quality solutions within budget, although a few mentioned room for improvement in project delivery timelines and proactive communication.
Reviews mention Accommodating
Overall, client feedback highlights Computan's accommodating nature, with numerous instances of their flexibility in meeting client needs. One client noted their 'adaptability and willingness' to adjust to project requirements, while another emphasized their 'quick turnaround times' and responsiveness, particularly during crises. Clients appreciated Computan's capacity to pivot swiftly in response to changing demands and their proactive communication style, fostering a collaborative environment throughout the project lifecycle.-
HubSpot CMS Dev for Digital Sales & Marketing Consultancy
4.5 Sep 30, 2022I find that they were adaptable and willing to meet the client's needs.
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CMS Migration & Web Maintenace Services for Accounting Firm
4.0 Sep 8, 2021Computan performed well. We were very clear with them about deadlines and expectations, and they helped us make our collaboration easier. Additionally, they offered very quick turnaround times, and they were also very accommodating.
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Web Development for Financial Marketing Company
5.0 Jul 6, 2021Due to the number of resources on both our team and the Computan team, they provided the flexibility to work within our preferred communication process and tools which includes: MS Teams, Asana, GitHub and Azure boards.
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Web Dev & Design for Nonprofit Organization
4.5 May 7, 2021They were able to accommodate all of our needs and pivot really quickly when it came down to crunch time. That flexibility around our needs was their best attribute.
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Web Development for Digital Marketing Firm
4.0 Aug 19, 2020Working with Computan, I really appreciate that now I can work on my time and my schedule. They do whatever they can to fit my schedule despite working from all over the world.
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Industry Experience
Computan demonstrates strong expertise across various industries, including Healthcare, IT Services, Advertising & Marketing, Education, Beauty & Cosmetics, and more. Clients commend their ability to manage complex web development projects, deliver timely solutions, and enhance website performance. The overall sentiment is positive, with particular praise for their adaptability, communication, and ability to handle urgent requests. Organizations in need of reliable web development, integration, and digital marketing support would find Computan a suitable partner.
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Healthcare IT Services Advertising & marketing Education Beauty & Cosmetics Wellness & Fitness Software Logistics & Supply Chain Business services Media Consulting Manufacturing Telecommunications Research Other Industry Hospitality & leisure Automotive Nonprofit Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Computan for their cost-effectiveness and the value they provide. One client noted that their pricing fit within budget constraints, highlighting good value for the cost. Another remarked that Computan's work quality for the price is unmatched compared to other agencies. Overall, feedback indicates that Computan delivers high-quality results while maintaining reasonable pricing, with many clients expressing satisfaction with the return on investment and the efficiency of their services.Was this helpful?
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
40% CRM Consulting and SI60% Corporate Training & CoachingSymmetrics Group is a Corporate Training & Coaching company established in 2010. Their services include Corporate Training & Coaching and CRM consulting and SI.
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$5,000+$200 - $300 / hr10 - 49Austin, TX
Services provided
40% CRM Consulting and SI30% Digital Strategy20% Web Development +1 service10% Conversion OptimizationSee all 5 projectsAnticipated Digital is a CRM Consultancy specializing in CRM Implementation and CRM Integration services. However, feedback highlights major concerns, with 100% of reviewers criticizing their project management and professionalism. The negative experiences suggest significant operational shortcomings, including missed deadlines and lack of task completion.
Reviews mention Professional
Clients have consistently praised Anticipated Digital for their professionalism and responsiveness. One client noted the 'level of professionalism, expertise, and speed of response' as particularly impressive, highlighting their ability to address concerns in an understandable manner. The project management was described as smooth, with clear communication and an accommodating approach to client needs. Overall, the sentiment reflects a strong appreciation for the team's professionalism and effective collaboration.-
Web Redesign & Content Marketing Services for IT Company
5.0 Nov 13, 2020The whole process from start to finish went pretty quickly. Understanding what would be aesthetically pleasing and functional from a marketing standpoint, the team did a phenomenal job in helping to scope that out and executing out the timelines they set. I would say the level of professionalism, expertise, and speed of response are most impressive about them. If I had a question, comment, or concern, I felt that they were heard and understood.
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Industry Experience
Anticipated Digital has garnered feedback across various industries, including Manufacturing, Education, IT Services, Retail, and Travel. In Manufacturing, feedback highlighted significant project management issues, negatively impacting overall sentiment. In Education and IT Services, clients appreciated the team's expertise and responsiveness, ultimately leading to satisfactory outcomes. The Retail sector noted strong analytics capabilities and quick project delivery, while the Travel industry praised effective communication and rapid results. Overall, Anticipated Digital excels in Education and IT Services, while potential clients in Manufacturing should approach with caution.
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Manufacturing Education IT Services Retail Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Anticipated Digital's pricing and value for money is mixed. While one client noted a reasonable investment of $5,000 for satisfactory marketing services, another expressed dissatisfaction with the $15,000 spent, citing poor project management and delivery issues. Some clients found value in the comprehensive services offered, suggesting that a bundled approach may be more cost-effective. However, concerns about management and communication were prevalent, impacting perceived value.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Burbank, CA
Services provided
40% CRM Consulting and SI40% IT Managed Services20% Cloud Consulting & SICRM consulting and SI company Skyline Consultants was founded in 2018. The agency offers CRM consulting and SI and IT managed services.
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UndisclosedUndisclosed10 - 49Cincinnati, OH
Services provided
40% CRM Consulting and SI50% ERP Consulting and SI10% Low/No Code DevelopmentMartin and Associates is a Cincinnati, Ohio-based CRM consulting and SI and ERP consulting and SI company. They focus on CRM consulting and SI and ERP consulting and SI and were established in 1988.
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UndisclosedUndisclosed10 - 49Madison, WI
Services provided
40% CRM Consulting and SI40% Cloud Consulting & SI20% Business ConsultingIn Madison, Wisconsin, Emelar Consulting Group is a cloud consulting & SI company. They offer cloud consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Glen Allen, VA
Services provided
40% CRM Consulting and SI30% Custom Software Development30% IT Managed ServicesCloudQnect, LLC is a Glen Allen, Virginia-based CRM consulting and SI company. They specialize in CRM consulting and SI and IT managed services.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
40% CRM Consulting and SI30% Cloud Consulting & SI30% IT Managed ServicesAdmin Within is a small CRM consulting and SI company headquartered in New York, New York. Their services include CRM consulting and SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49San Diego, CA
Services provided
40% CRM Consulting and SI30% Cloud Consulting & SI30% IT Managed ServicesCRM consulting and SI company Corrao Group was established in 2002. The team offers CRM consulting and SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Washington, DC
Services provided
40% CRM Consulting and SI30% Cloud Consulting & SI30% Digital StrategyFounded in 2008, Digital Aquila Inc is a small Washington, District of Columbia-based CRM consulting and SI company. Their team provides CRM consulting and SI and Digital Strategy.
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UndisclosedUndisclosed10 - 49Austin, TX
Services provided
40% CRM Consulting and SI20% Branding20% Digital Strategy +1 service20% Web DesignSalesLabX is a CRM consulting and SI company in Austin, Texas. Launched in 2018, the team offers CRM consulting and SI and Branding.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
40% CRM Consulting and SI20% BI & Big Data Consulting & SI20% Business Consulting +1 service20% IT Managed ServicesEndiem is a CRM consulting and SI company. The small Houston, Texas-based team offers CRM consulting and SI and BI & big data consulting & SI. The company was launched in 2012.
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UndisclosedUndisclosed10 - 49Herndon, VA
Services provided
40% CRM Consulting and SI25% Cybersecurity25% IT Managed Services +1 service10% Low/No Code DevelopmentCRM consulting and SI company EKASYS Inc. Was launched in 2010. The small team specializes in CRM consulting and SI and Cybersecurity.
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UndisclosedUndisclosed10 - 49Virginia Beach, VA
Services provided
40% CRM Consulting and SI20% Cloud Consulting & SI20% E-Commerce Development +2 services10% Low/No Code Development10% Web DevelopmentCRM consulting and SI company Port & Starboard was founded in 2015. The team specializes in CRM consulting and SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Plano, TX
Services provided
40% CRM Consulting and SI20% ERP Consulting and SI20% IT Staff Augmentation +1 service20% Logistics & Supply Chain ConsultingLaunched in 1998, CCP Global is a small CRM consulting and SI company. Their team focuses on CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed10 - 49Four Corners, FL
Services provided
40% CRM Consulting and SI30% Web Design30% Web DevelopmentCathexis Partners is a CRM consulting and SI company. The Four Corners, Florida-based firm was established in 2008. Their team provides CRM consulting and SI and Web Design.
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$1,000+$150 - $199 / hr2 - 9Los Angeles, CA
Services provided
10% CRM Consulting and SI35% IT Managed Services25% Cloud Consulting & SI +3 services15% Cybersecurity10% Other IT Consulting and SI5% IT Staff AugmentationHeadquartered in Los Angeles, California and Los Angeles, California, IT21ST, LLC is an IT managed services company. Their services include IT managed services and cloud consulting & SI.
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$1,000+$200 - $300 / hrFreelancerCoatesville, PA
Services provided
40% CRM Consulting and SI50% IT Strategy Consulting10% Low/No Code DevelopmentSee all 2 projectsThe Paro Consulting Group offers specialized CRM Consulting and Systems Integration services, focusing on optimizing customer experiences through strategic digital solutions. Reviews highlight their exceptional responsiveness and flexibility, with 100% positive feedback on their ability to align stakeholders and navigate open-ended challenges. Clients appreciate their transparent communication and accountability.
Reviews mention Puts the customer first
The Paro Consulting Group consistently prioritizes client needs, demonstrating a strong commitment to customer satisfaction. Clients have highlighted Jim Paro's unique skill set and his dedication to understanding and addressing their specific requirements. One client noted, 'He is a strong thought leader and puts the customer first,' indicating a positive sentiment towards the company's approach. Overall, feedback reflects a high level of trust and appreciation for their client-centric methodology.-
CRM Consulting, PCI & HIPAA Compliance for Christian Program
5.0 Feb 7, 2024They possess a unique skill set. He has relevant experience in a variety of leadership and technical capacities. He is a strong thought leader and puts the customer first.
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2 of 2 CRM Consulting and SI reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsCRM Consulting and SI PROJECT HIGHLIGHT
IT Strategy Consulting for IT Company
5.0 — An IT company has hired The Paro Consulting Group to evaluate their existing digital tools and build a strategy for improvement. This involves completing vendor evaluations and building an Read moreWas this helpful?
Industry Experience
The Paro Consulting Group has garnered positive feedback from clients in the Information Technology and Non-profit sectors. In IT, they excelled in aligning teams and optimizing digital strategies, showcasing strengths in responsiveness and flexibility. In the Non-profit sector, they demonstrated expertise in CRM evaluations and compliance considerations. Overall, sentiment across both industries reflects a strong appreciation for their collaborative approach, technical knowledge, and ability to enhance operational efficiency.
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Information technology Non-profitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Paro Consulting Group's strong value for money, noting that their pricing aligns well with project budgets. One client emphasized the 'good value for cost' and appreciated the company's ability to navigate complex challenges effectively. Another client echoed this sentiment, indicating a 'great culture fit' and alignment of values, further reinforcing the perception of cost-effectiveness. Overall, the feedback reflects a positive sentiment regarding the company's affordability and the quality of services provided.Was this helpful?
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$50,000+Undisclosed10 - 49New York, NY
Services provided
10% CRM Consulting and SI15% Content Marketing15% Marketing Strategy +5 services15% Search Engine Optimization15% UX/UI Design10% Conversion Optimization10% Market Research10% Social Media MarketingIPullRank is an user experience company. The company is based in New York, New York. Their team provides UX/UI Design and Content Marketing.
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$5,000+$150 - $199 / hr10 - 49New York, NY
Services provided
15% CRM Consulting and SI20% ERP Consulting and SI20% IT Managed Services +4 services15% Cloud Consulting & SI10% BI & Big Data Consulting & SI10% Cybersecurity10% Low/No Code DevelopmentGOBI Technologies, Inc. Is a big data analytics company in New York, New York and Baltimore, Maryland. Their services include BI & big data consulting & SI and ERP consulting and SI.
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UndisclosedUndisclosed10 - 49Lakewood, CO
Services provided
15% CRM Consulting and SI70% ERP Consulting and SI15% E-Commerce DevelopmentERP Advisors Group is an ERP consulting and SI company. They were established in 2010 and specialize in ERP consulting and SI and CRM consulting and SI.
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$25,000+$100 - $149 / hr10 - 49Fishers, IN
Services provided
15% CRM Consulting and SI25% Cloud Consulting & SI25% IT Staff Augmentation +3 services20% Digital Strategy10% Web Design5% IT Strategy ConsultingHighbridge is a cloud consulting & SI company. Launched in 2020, the team provides cloud consulting & SI and IT staff augmentation. The agency is based in Fishers, Indiana.
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$1,000+$100 - $149 / hr10 - 49Phoenix, AZ
Services provided
10% CRM Consulting and SI60% IT Managed Services10% Computer Engineering +2 services10% Cybersecurity10% IT Strategy ConsultingEstablished in 2018, ParksideTech is an IT managed services company. The team offers IT managed services and IT strategy consulting and is headquartered in Phoenix, Arizona.
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$1,000+$100 - $149 / hr10 - 49New York, NY
Services provided
10% CRM Consulting and SI45% Email Marketing45% SMS MarketingSee all 2 projectsdigital marauders is a digital marketing and web development agency specializing in e-commerce solutions and digital marketing strategies. Reviewers consistently praise their capacity to significantly enhance online sales and improve digital marketing efficiency, with one client doubling sales in a short period. Clients appreciate their attentive project management and personalized service, with around 80% of reviews highlighting their effective communication and commitment to client success.
Reviews mention Team players
Clients consistently praise Digital Marauders for their team-oriented approach and collaborative spirit. One client noted, "I feel like I've gained more teammates," highlighting the seamless communication and support provided by the team. The founders maintain direct contact, ensuring that clients feel valued regardless of their size. Overall, the sentiment reflects strong appreciation for their proactive engagement and commitment to client success, with clients feeling they receive equal attention and expertise as larger firms.-
Web Development for Toilet Supplies Company
5.0 Mar 18, 2019I love working with them. We’re a small company and most of the people that we work with are outsourced vendors. With digital marauders, I feel like I've gained more teammates. They have so much knowledge and they're not afraid to share it with me. I communicate with them all the time on the phone or over Slack and email. They handle everything so efficiently. It's the equivalent of us having an in-house team.
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Industry Experience
Digital Marauders has demonstrated expertise primarily in the Consumer Products sector, particularly within e-commerce, apparel, and textiles. Clients noted significant improvements in website functionality and digital marketing strategies, leading to increased sales and customer satisfaction. The overall sentiment is highly positive, emphasizing the company's ability to provide personalized service, effective communication, and a commitment to understanding client needs. Digital Marauders is well-suited for businesses seeking tailored digital solutions in the consumer products and e-commerce industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with the cost and value provided by Digital Marauders. One client highlighted that they received a custom Shopify site without needing a premium package, showcasing effective budget management. Another noted a significant revenue increase from $200,000 to over $1 million, attributing this to Digital Marauders' impactful strategies. Overall, clients feel they receive exceptional attention and expertise, making the investment worthwhile, despite some minor concerns regarding project speed.Was this helpful?
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Undisclosed$100 - $149 / hr2 - 9Scottsdale, AZ
Services provided
25% CRM Consulting and SI25% Email Marketing25% Marketing Strategy +1 service25% Other MarketingBizSolutions is a CRM consulting and SI company. Their small team is in Scottsdale, Arizona. Their team offers CRM consulting and SI and Email Marketing.
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$5,000+$200 - $300 / hr2 - 9Chandler, AZ
Services provided
25% CRM Consulting and SI25% Conversion Optimization25% Unified Communications Consulting & SI +4 services10% Cloud Consulting & SI5% AI Development5% Mobile App Development5% Web DevelopmentPeoples Technologies is a Conversion Optimization company. The team provides Conversion Optimization and CRM consulting and SI, and the company is headquartered in Chandler, Arizona.
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$5,000+Undisclosed2 - 9Albuquerque, NM
Services provided
25% CRM Consulting and SI25% Cybersecurity25% E-Commerce Development +1 service25% Web DevelopmentLocated in Albuquerque, New Mexico, NM Web Kings is a CRM consulting and SI company. They specialize in CRM consulting and SI and Cybersecurity.
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UndisclosedUndisclosed2 - 9Raleigh, NC
Services provided
25% CRM Consulting and SI20% Pay Per Click15% API Development +3 services15% Demand Generation Marketing15% Email Marketing10% Web DevelopmentPeddle is a CRM consulting and SI company. Launched in 2022, the team specializes in CRM consulting and SI and Pay Per Click.
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$10,000+$150 - $199 / hr2 - 9Royal Oak, MI
Services provided
25% CRM Consulting and SI75% ERP Consulting and SIEstablished in 2020, zconsulto is a small ERP consulting and SI company. Their services include ERP consulting and SI and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Raleigh, NC
Services provided
25% CRM Consulting and SI25% Pay Per Click25% Search Engine Optimization +1 service25% Web DesignBJC Media is a SEO services firm. The Raleigh, North Carolina-based company provides Search Engine Optimization and Pay Per Click.
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$10,000+Undisclosed2 - 9Roosevelt, UT
Services provided
25% CRM Consulting and SI50% ERP Consulting and SI25% Cloud Consulting & SICommander ERP is an ERP consulting and SI company. The team focuses on ERP consulting and SI and cloud consulting & SI, and the firm is headquartered in Roosevelt, Utah.
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$10,000+$100 - $149 / hr2 - 9Walnut Creek, CA
Services provided
25% CRM Consulting and SI25% BI & Big Data Consulting & SI25% Cloud Consulting & SI +1 service25% IT Strategy ConsultingLaunched in 2023, MMs Metrics Lab LLC is an IT strategy consulting company. The small team offers IT strategy consulting and cloud consulting & SI.
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$1,000+$25 - $49 / hr50 - 249Princeton, NJ
Services provided
10% CRM Consulting and SI20% Robotics Process Automation10% BI & Big Data Consulting & SI +6 services10% Cloud Consulting & SI10% Custom Software Development10% ERP Consulting and SI10% IT Managed Services10% IT Strategy Consulting10% Unified Communications Consulting & SILaunched in 2012, Veelead is a midsize Robotics Process Automation company. Their services include Robotics Process Automation and IT strategy consulting.
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$1,000+$150 - $199 / hr50 - 249Aiken, SC
Services provided
10% CRM Consulting and SI10% Branding10% Content Writing Services +8 services10% Mobile App Development10% Product Design10% Search Engine Optimization10% UX/UI Design10% Web Design10% Web Development5% E-Commerce Development5% Generative AIBranding agency Webs Leagues was founded in 2022. The team provides Branding and Search Engine Optimization.
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$10,000+$150 - $199 / hr2 - 9Reno, NV
Services provided
20% CRM Consulting and SI20% ERP Consulting and SI20% Enterprise App Modernization +2 services20% IT Managed Services20% IT Strategy ConsultingNIIV Consulting is an IT strategy consulting company launched in 2011. The team offers IT strategy consulting and CRM consulting and SI.
Read more -
$1,000+$150 - $199 / hr2 - 9Winter Springs, FL
Services provided
20% CRM Consulting and SI20% Ecommerce Marketing20% IT Managed Services +2 services20% Low/No Code Development20% Web DevelopmentGet Me Automated is a CRM consulting and SI company. Based in Winter Springs, Florida, the team specializes in CRM consulting and SI and IT managed services.
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$1,000+$100 - $149 / hr2 - 9Arkadelphia, AR
Services provided
20% CRM Consulting and SI20% Email Marketing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentFounded in 2023, Sidekick Creative Company is a social media marketing firm. The team offers Social Media Marketing and Email Marketing.
Read more -
$5,000+$100 - $149 / hr2 - 9Phoenix, AZ
Services provided
10% CRM Consulting and SI20% Content Marketing20% Conversion Optimization +4 services20% Email Marketing10% Business Consulting10% Search Engine Optimization10% Social Media MarketingPrism Global Marketing Solutions is a Content Marketing company. The Phoenix, Arizona-based team provides Content Marketing and Email Marketing.
Read more -
Undisclosed$50 - $99 / hr1,000 - 9,999Pittsford, NY
Services provided
25% CRM Consulting and SI20% Application Management & Support20% Enterprise App Modernization +3 services15% ERP Consulting and SI10% Other IT Consulting and SI10% Web DevelopmentSee all 1 projectsConcentrix Corporation specializes in CRM implementation and customization, notably transforming SugarCRM for clients. They are praised for their proactive collaboration, with 90% of clients valuing their strategic questioning and customer support. However, 10% suggest improvement in post-implementation follow-up. Their expertise aids businesses without robust IT knowledge, ensuring tailored CRM solutions.
Industry Experience
Concentrix Corporation has demonstrated expertise in the financial services sector, particularly in asset-based lending and CRM implementation. Clients report satisfaction with their ability to customize systems like Sugar CRM and provide ongoing support. Strengths include effective communication, understanding client needs, and adapting solutions. Overall sentiment is positive, although there are suggestions for improved post-implementation support. This indicates a strong fit for financial services clients seeking tailored IT solutions and support.
Read All ReviewsSelect Industry to see insights
Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally view Concentrix Corporation as a cost-effective partner, particularly when compared to alternatives like Salesforce. One client noted that while Sugar's licensing was comparable to Microsoft Dynamics, it was about half the price of Salesforce, underscoring Concentrix's value for money. The feedback reflects satisfaction with the company's ability to customize solutions and provide ongoing support, although there are suggestions for improved post-implementation follow-up to enhance overall client experience.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Cheyenne, WY
Services provided
10% CRM Consulting and SI10% Custom Software Development10% E-Commerce Development +7 services10% Low/No Code Development10% Mobile App Development10% Pay Per Click10% Search Engine Optimization10% UX/UI Design10% Web Design10% Web DevelopmentSee all 1 projectsElisol offers comprehensive services in web and mobile development, marketing, social media management, and SEO. Reviews highlight their ability to deliver integrated solutions and their commitment to client satisfaction. Clients praised their project management, timely delivery, and responsiveness, noting significant improvements in user engagement, efficiency, and brand visibility.
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$1,000+$50 - $99 / hr10 - 49Milwaukee, WI
Services provided
10% CRM Consulting and SI20% BI & Big Data Consulting & SI15% Business Consulting +4 services15% ERP Consulting and SI15% Finance & Accounting Outsourcing (FAO)15% Other Application Development10% AccountingILRAA Data & Analytics is a big data company. Their small team of employees is located in Milwaukee, Wisconsin. Their team provides BI & big data consulting & SI and ERP consulting and SI.
Read more -
$5,000+Undisclosed2 - 9New York, NY
Services provided
10% CRM Consulting and SI50% Business Consulting20% HR Consulting +2 services10% BI & Big Data Consulting & SI10% Other IT Consulting and SICultureCounts is a small Business Consulting company located in New York, New York. Their services include Business Consulting and HR Consulting.
Read more -
$10,000+$50 - $99 / hr2 - 9Ridgewood, NY
Services provided
10% CRM Consulting and SI15% E-Commerce Development10% Business Consulting +8 services10% Conversion Optimization10% Custom Software Development10% Email Marketing10% UX/UI Design10% Web Design5% Cybersecurity5% DevOps Managed Services5% ERP Consulting and SIE-commerce development company Digideo LLC was launched in 2012. The agency provides E-Commerce Development and Email Marketing, and is small.
Read more -
$1,000+$50 - $99 / hr250 - 999Irvine, CA
Services provided
10% CRM Consulting and SI30% IT Staff Augmentation10% BI & Big Data Consulting & SI +5 services10% Cloud Consulting & SI10% Cybersecurity10% IT Managed Services10% IT Strategy Consulting10% Other IT Consulting and SIFounded in 2009, Adamant Systems is an IT staff augmentation company. The agency specializes in IT staff augmentation and IT strategy consulting, and is midsize.
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$5,000+$50 - $99 / hr50 - 249Dover, DE
Services provided
15% CRM Consulting and SI30% AI Agents25% Generative AI +2 services15% Business Consulting15% Email MarketingWorksBuddy, an AI Agents company, focus on AI Agents and Generative AI. They were established in 2026.
Read more -
Undisclosed$150 - $199 / hr50 - 249Rocky Hill, CT
Services provided
10% CRM Consulting and SI20% ERP Consulting and SI20% IT Strategy Consulting +5 services10% AI Development10% Custom Software Development10% ECM Consulting and SI10% Other IT Consulting and SI10% Unified Communications Consulting & SIFounded in 1985, Tallan, a midsize IT strategy consulting company, is based in Rocky Hill, Connecticut. Their services include IT strategy consulting and ERP consulting and SI.
Read more -
Undisclosed$150 - $199 / hr50 - 249New York, NY
Services provided
10% CRM Consulting and SI60% Mobile App Development30% UX/UI DesignGPShopper, a mobile application development company, was established in 2007. In New York, New York, the team focuses on Mobile App Development and UX/UI Design.
Read more -
$10,000+$150 - $199 / hr50 - 249Chicago, IL
Services provided
10% CRM Consulting and SI40% Custom Software Development10% Application Testing +6 services10% Unified Communications Consulting & SI10% Web Development5% BI & Big Data Consulting & SI5% Cloud Consulting & SI5% IoT Development5% Mobile App DevelopmentDMC, Inc., a custom software development firm, is based in Chicago, Illinois and Somerville, Massachusetts. The team provides Custom Software Development and CRM consulting and SI.
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$10,000+$150 - $199 / hr50 - 249Walnut Creek, CA
Services provided
10% CRM Consulting and SI90% Email MarketingIn Walnut Creek, California and Bainbridge Island, Washington, Spear Marketing Group is an Email Marketing company. The team specializes in Email Marketing and CRM consulting and SI.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 United States CRM Companies
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$5,000+$200 - $300 / hr50 - 249Chicago, IL
Ability to deliver
35.3/40.017.4/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
100% CRM Consulting and SI -
$10,000+$150 - $199 / hr10 - 49Seattle, WA
Ability to deliver
33.8/40.016.6/20 Reviews9.1/10 Clients & Experience8.1/10 Market PresenceService focus
70% CRM Consulting and SI30% Other -
$1,000+$150 - $199 / hr50 - 249Atlanta, GA
Ability to deliver
33.4/40.016.2/20 Reviews9.6/10 Clients & Experience7.6/10 Market PresenceService focus
50% CRM Consulting and SI50% Other -
$50,000+$150 - $199 / hr1,000 - 9,999New York, NY
Ability to deliver
32.9/40.016.2/20 Reviews6.8/10 Clients & Experience9.9/10 Market PresenceService focus
30% CRM Consulting and SI70% Other -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
32.8/40.015.8/20 Reviews9.3/10 Clients & Experience7.7/10 Market PresenceService focus
80% CRM Consulting and SI20% Other -
$5,000+$100 - $149 / hr10 - 49Miami, FL
Ability to deliver
32.6/40.016.4/20 Reviews9.3/10 Clients & Experience6.9/10 Market PresenceService focus
100% CRM Consulting and SI -
$10,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
31.9/40.016.2/20 Reviews9.6/10 Clients & Experience6.1/10 Market PresenceService focus
100% CRM Consulting and SI -
$25,000+$50 - $99 / hr50 - 249New York, NY
Ability to deliver
31.8/40.015.6/20 Reviews7.7/10 Clients & Experience8.5/10 Market PresenceService focus
60% CRM Consulting and SI40% Other -
UndisclosedUndisclosed50 - 249Milwaukee, WI
Ability to deliver
31.8/40.014.6/20 Reviews7.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% CRM Consulting and SI -
UndisclosedUndisclosed50 - 249Calabasas, CA
Ability to deliver
31.4/40.016.8/20 Reviews6.5/10 Clients & Experience8.1/10 Market PresenceService focus
70% CRM Consulting and SI30% Other -
$1,000+$100 - $149 / hr10 - 49Flower Mound, TX
Ability to deliver
31.4/40.016.2/20 Reviews8.5/10 Clients & Experience6.7/10 Market PresenceService focus
90% CRM Consulting and SI10% Other -
Undisclosed$150 - $199 / hr10 - 49St. Louis, MO
Ability to deliver
30.8/40.016.2/20 Reviews8.1/10 Clients & Experience6.6/10 Market PresenceService focus
60% CRM Consulting and SI40% Other -
$10,000+$25 - $49 / hr50 - 249Carlsbad, CA
Ability to deliver
34.6/40.017.4/20 Reviews7.5/10 Clients & Experience9.7/10 Market PresenceService focus
35% CRM Consulting and SI65% Other -
$10,000+$200 - $300 / hr10 - 49Grand Haven, MI
Ability to deliver
35.8/40.016.6/20 Reviews9.6/10 Clients & Experience9.6/10 Market PresenceService focus
35% CRM Consulting and SI65% Other -
$10,000+$100 - $149 / hr250 - 999Atlanta, GA
Ability to deliver
35.2/40.015.8/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
20% CRM Consulting and SI80% Other -
$1,000+$50 - $99 / hr10 - 49Bellevue, WA
Ability to deliver
29.9/40.015.6/20 Reviews8/10 Clients & Experience6.3/10 Market PresenceService focus
60% CRM Consulting and SI40% Other -
$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% CRM Consulting and SI90% Other -
$5,000+$25 - $49 / hr250 - 999New York, NY
Ability to deliver
32.2/40.017/20 Reviews7.9/10 Clients & Experience7.3/10 Market PresenceService focus
25% CRM Consulting and SI75% Other -
$1,000+$150 - $199 / hr50 - 249San Francisco, CA
Ability to deliver
30.3/40.016.2/20 Reviews8.8/10 Clients & Experience5.3/10 Market PresenceService focus
45% CRM Consulting and SI55% Other -
$10,000+$200 - $300 / hr50 - 249New York, NY
Ability to deliver
31.6/40.015.2/20 Reviews7.6/10 Clients & Experience8.8/10 Market PresenceService focus
40% CRM Consulting and SI60% Other -
$10,000+$150 - $199 / hr10 - 49Palmetto Bay, FL
Ability to deliver
34.4/40.016.2/20 Reviews8.8/10 Clients & Experience9.3/10 Market PresenceService focus
35% CRM Consulting and SI65% Other -
$10,000+$25 - $49 / hr1,000 - 9,999Southborough, MA
Ability to deliver
36.8/40.016.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% CRM Consulting and SI90% Other -
$5,000+$100 - $149 / hr2 - 9Denver, CO
Ability to deliver
28.8/40.016.2/20 Reviews6.2/10 Clients & Experience6.3/10 Market PresenceService focus
85% CRM Consulting and SI15% Other -
$10,000+$150 - $199 / hr50 - 249Atlanta, GA
Ability to deliver
39.4/40.020/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
10% CRM Consulting and SI90% Other -
$50,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
39.1/40.020/20 Reviews9.8/10 Clients & Experience9.3/10 Market PresenceService focus
10% CRM Consulting and SI90% Other -
$5,000+$100 - $149 / hr10 - 49Plymouth, MN
Ability to deliver
30.5/40.015.6/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
50% CRM Consulting and SI50% Other -
$25,000+$50 - $99 / hr50 - 249Sunny Isles Beach, FL
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
20% CRM Consulting and SI80% Other -
$5,000+$150 - $199 / hr2 - 9Osseo, MN
Ability to deliver
34/40.016.2/20 Reviews9.2/10 Clients & Experience8.6/10 Market PresenceService focus
40% CRM Consulting and SI60% Other -
$50,000+$50 - $99 / hr50 - 249Los Angeles, CA
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% CRM Consulting and SI80% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
33.4/40.018/20 Reviews7.1/10 Clients & Experience8.3/10 Market PresenceService focus
20% CRM Consulting and SI80% Other
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U.S. CRM Consulting FAQs
U.S.-based CRM consultants bring platform depth and industry context that shorten time to value. Many teams are certified across Salesforce, Microsoft Dynamics 365, HubSpot, and other ecosystems, with proven playbooks for migration, integration, and user adoption. Proximity to major innovation hubs — San Francisco Bay Area, New York City, Austin, Seattle, Boston, and the Research Triangle — means access to senior talent and partners in data, analytics, and marketing automation.
For regulated sectors, U.S. agencies also understand compliance requirements like HIPAA, SOC 2, PCI, and state privacy laws. If your go-to-market spans sales, marketing, and customer success, a U.S. partner can align stakeholders, run effective on-site workshops, and support change management in your time zone.
Rates vary because of factors like platform, complexity, and team seniority. On Clutch, most U.S.-based CR consultancies charge:
- Hourly rates: typically $100 – $225 for U.S. CRM consultants; specialized architects and solution owners can be higher.
- Fixed projects:
- Quick-start implementations (SMB): $15,000 – $50,000 for core setup, basic automation, and training.
- Mid-market rollouts: $60,000 – $250,000 for multi-cloud deployments, data migration, and custom objects/processes.
- Enterprise programs: $300,000 – $1 million+ for global rollouts, CPQ, complex integrations, and change enablement.
- Managed services: $5,000 – $25,000 per month for continuous optimization, admin support, and roadmap execution.
Expect additional costs for platform licenses, add-ons (e.g., CPQ, Marketing Automation), data tools, and user training.
CRM agencies in the U.S. support a broad spectrum of markets and niches. It’s common to find specialists for:
- SaaS and B2B technology — lead lifecycle, product-led growth data, RevOps.
- Financial services and fintech — KYC workflows, compliance, secure integrations.
- Healthcare and life sciences — HIPAA-aligned processes, patient and provider data.
- E-commerce and retail — omnichannel engagement, order and inventory visibility.
- Manufacturing and distribution — account-based sales, partner portals, ERP sync.
- Higher education and nonprofits — advancement, enrollment, and constituent management.
- Media and professional services — pipeline visibility, resource planning, and billing.
Start by gauging their fit, not just features — thoroughly assess their:
- Platform expertise – confirm certifications and recent case studies in your platform.
- Integration track record – ask about ERP, data warehouse, and marketing automation integrations similar to yours.
- Data and migration approach – request their plan for cleansing, deduplication, and mapping; confirm sandbox strategy and cutover.
- Change management and training – look for structured enablement, adoption metrics, and admin upskilling.
- Security and compliance – validate SOC 2 readiness, HIPAA experience, and role/field-level access design.
- Team model – meet the delivery team, not just sales. Ensure that the onshore/offshore blend and time zone coverage are clear.
- Commercials and scope – seek transparent milestones, acceptance criteria, and a post-launch support plan.
Use Clutch filters to compare verified reviews, client references, budgets, and industries. Shortlist 3–5 firms and run a paid discovery or solution workshop to de-risk the scope.
- No discovery — they jump to build without stakeholder interviews or process mapping.
- Over-customization bias — heavy code vs. configurable, out-of-the-box features.
- Vague data plan — no detail on dedupe, merge rules, or validation logic.
- Light on testing — absent UAT plans, limited regression or performance testing.
- Thin documentation — no solution design, admin guides, or runbooks.
- One-size-fits-all timelines — fixed dates that ignore data/ERP complexity.
- No adoption strategy — training is an afterthought with no change plan.
- Ownership gaps — unclear access, environments, or IP for custom components.
Ignoring red flags now can only pave the way for future headaches for your project. Do your due diligence well and make sure you match with a team that's clear from these warning signs.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.