Can you share any information that demonstrates the impact that this project has had on your business?
We saw measurable improvement in numerous categories including leads generated per week (45%), time to generate each lead (almost 75%), appointment confirmations (70%), and monthly sales (24%). We also reduced the time administrators spent coordinating lead status between various teams, increased scheduling efficiency by region, and gained groundbreaking insight into our sales performance, gaps, and trends.
How was project management arranged and how effective was it?
They delivered ahead of schedule and under budget, so it was top-notch. We hit every milestone and date they set and were in constant contact with the same people, thanks to Slack and JIRA.
What did you find most impressive about this company?
Their ability to learn your business and truly understand what you need is exceptional. I’ve never dealt with anyone that was able to understand our needs so quickly and with such amazing accuracy.
Are there any areas where they can improve?
We couldn’t be happier, so there’s nothing to improve.