What evidence can you share that demonstrates the impact of the engagement?
The drone has only recently been released, so there is currently little data available for the app. However, the soon-to-be-released upgraded flight interface has had a very positive response from our test users, who say that the app design is clean and simple. They find it easy to use and understand.
How did Sidebench perform from a project management standpoint?
We use Slack for daily communication and JIRA for more technical bug management. We have an aggressive timeline, with fortnightly sprints. For the first app release, they’ve successfully delivered despite incredibly tight deadlines.
Our largest challenge has been working with the hardware provider, who is based in China. This is a logistical nightmare since it involves three completely different time zones. Fortunately, Sidebench’s team is willing to work after business hours to allow better communication between all three groups.
What did you find most impressive about them?
Sidebench shows a real passion for the project and remains dedicated to the job. The team remains open-minded about changing requirements, making a great effort to satisfy these changes. Jay [Partner & Head of Product Innovation, Sidebench] and his team are great to liaise with. They make us feel comfortable and confident.
Are there any areas they could improve?
This is a new kindof project for Sidebench, especially dealing with a third-party backend solution that interfaces with hardware. The team has definitely learned a lot from this experience, as have we.