Salesforce | Success | Delivered

Bronze
VERIFIED

CloudMasonry is a Salesforce consulting partner, delivering success with transformative cloud-based business services and partner solutions.    

  • Registered Salesforce Consulting Partner
  • Consulting Resources with +10 years of Salesforce Experience

We offer a tailor-made approach for enterprise organizations, guiding each through the challenges of working with and harnessing the potential of cloud-based tools such as Salesforce. With over a decade’s dedicated experience in the field, CloudMasonry’s business-to-business consulting services are built on a foundation of experience across a range of industries.

CloudMasonry was built on the knowledge that many existing Salesforce customers often struggle to utilize Salesforce to its fullest. With Salesforce pushing out three technical releases a year, we looked around and saw that Salesforce customers too often felt like they couldn’t keep up. At the same time, we knew all about the powerful features of Salesforce like Field Service Lightning and know just how powerful they can be.

The aim of CloudMasonry is to partner with Salesforce clients to maintain their current CRM while incorporating its very best features, leading to a robust, up-to-date Salesforce-powered solution.

SERVICES PROVIDED:

  • Data Migration & Complex Integrations
  • End User Training
  • Salesforce Value Assurance / Health Checks
  • Salesforce Implementation Progam Oversight
  • Technology Roadmapping / System Design
  • Managed Services / Ongoing Innovation

LEARN MORE:

  • Homepage: https://cloudmasonry.com/
  • CloudMasonry Blog: https://cloudmasonry.com/blog/
  • Twitter: @CloudMasonry
 
$10,000+
 
$150 - $199 / hr
 
50 - 249
 Founded
2018
Show all +
Chicago, IL
headquarters
  • 20 W Kinzie, 17th Floor, Suite 9015
    Chicago, IL 60654
    United States
other locations
  • 1541 Ocean Avenue, Suite 200
    Santa Monica, CA 90401
    United States

Reviews

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Custom Salesforce Build Out for Legal Cannabis Marketplace

“I’ve never worked with somebody as on top of a project like they were. They get an A+ for their work.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2019 - ongoing
Project summary: 

CloudMasonry developed a custom Salesforce build for a legal cannabis company. They started with a comprehensive business review, cleaned up their databases, and integrated their backend data mappings.

The Reviewer
 
50-200
 
San Francisco, California
Kyle Gertridge
Commercial Counsel
 
Verified
The Review
Feedback summary: 

CloudMasonry's deliverables always exceeded expectations. They balanced the competing interests of various stakeholders, developing a project satisfying all teams. Every project was delivered ahead of schedule and under the expected cost.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the commercial counsel for Eaze, a legal cannabis company. I handle commercial legal matters and contracts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CloudMasonry?

CloudMasonry developed a custom Salesforce build out for us. They also did some backend data mappings and integrations.

SOLUTION

What was the scope of their involvement?

They started with a comprehensive review of our business. This included all of our contracting, our customer workflows, and immature learns of our inventory and tracking systems.

They started building Salesforce on the basis of that so that it would work with all of our different business units. It helped to clean up our database, getting everything in one place and tied together our backend with Salesforce.

What is the team composition?

I primarily worked with a few people and then there was a team of three Salesforce solution architects.

How did you come to work with CloudMasonry?

They were referred to us by their Salesforce representative. They did a great pitch with competitive pricing. They got permission to show us a build they did for a competitor in our industry, which was important to us because cannabis is a highly regulated new industry.

How much have you invested with them?

The cost is between $15,000-$25,000.

What is the status of this engagement?

We began work in October 2019 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s hard to give statistics because the system isn’t fully built out yet. However, we’ve had full buy-in from all of our different teams. They balanced the competing interests of our business, legal, and compliance teams quite well.

How did CloudMasonry perform from a project management standpoint?

They hit all of their self-imposed deadlines and the development process was much faster than we expected. I’ve never worked with somebody as on top of a project like they were. They get an A+ for their work.

We mostly communicated via videoconferencing, some in-person meetings, and we emailed them. Also, we used Trello.

What did you find most impressive about them?

They’re relatively small, so you get a lot of attention. You work with their top level people who are really good. Any time we had a question they jumped on a videoconference and explained themselves. They made the whole process look easy.

Are there any areas they could improve?

No, not at all.

Do you have any advice for potential customers?

Have an in-person scoping meeting to lay out your whole plan. They’re really impressive. Also, take advantage of their availability. They’re incredibly willing to go the extra mile to help.

5.0
Overall Score They’re an awesome friendly bunch. True professionals.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re always available.
  • 5.0 Cost
    Value / within estimates
    It was worth every penny, we would’ve happily paid more.
  • 5.0 Quality
    Service & deliverables
    Their deliverables always exceeded expectations.
  • 5.0 NPS
    Willing to refer
    I would hire them immediately.

Salesforce Consulting for Cannabis Marketplace Platform

"The team at CloudMasonry is full of active workers."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2019 - Ongoing
Project summary: 

The team at CloudMasonry built a Salesforce platform to assist with a marketplace's business needs and processes. They also provide ongoing consulting services. 

The Reviewer
 
201-500 Employees
 
San Francisco, California
Compliance Counsel, Eaze
 
Verified
The Review
Feedback summary: 

The initial dashboard was a significant aspect of the business, assisting with onboarding and sales tracking. CloudMasonry's skilled expertise furthered the idea of continued engagement. Their communication style is also noteworthy. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the compliance counsel at Ease Technologies, a technology services marketplace.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CloudMasonry?

We were addressing the challenge of onboarding Salesforce and making sure that it fits our business model and needs.

SOLUTION

What was the scope of their involvement?

From start to finish, we used CloudMasonry as Salesforce consultants. We had brainstorming sessions about our business model and growing pains. Then we worked on designing and building a sandbox version of Salesforce. Over a number of weeks, they helped us test that out while we providing them feedback. After making a few changes, they wrapped it up and delivered the final product.

What is the team composition?

Overall, there were three people involved. Hunter (Delivery Director) was our main point of contact.

How did you come to work with CloudMasonry?

I believe Salesforce recommended them to us. We have debated between a few companies, and I don’t remember who made the final decision in choosing CloudMasonry. But I believe our project lead researched their background and references.

How much have you invested with them?

I believe we invested $50,000–$80,000.

What is the status of this engagement?

We started working with CloudMasonry in September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The dashboard is fully built, but we’ve retained CloudMasonry as consultants. They provide feedback and develop other tools for us, as needed. We’ve pivoted our business models since we engaged with them, so we’re working on how to change the dashboard to fit our new needs.

The original dashboard was the perfect fit, and we’ve used it to onboard all of our partners. It’s also helped our sales team track deals. Our partnership with CloudMasonry is evolving, and I think it will continue for a long time.

How did CloudMasonry perform from a project management standpoint?

They’re fantastic. I can’t say enough nice things about them. From a professional and creative perspective, Hunter stands out. He has over seven years of experience with Salesforce, and as someone with none, he was an amazing resource to me. He consulted me on how to use it and how it could work with our business model.

We had a couple of in-person meetings, but mostly we communicated through email because that was our preference.

What did you find most impressive about them?

This is the first time I’ve been through this type of build-out, but I would say that their team is full of effective communicators. It’s a massive undertaking to build out a Salesforce system for businesses. Their team was also great at listening to our feedback and implementing it incredibly quickly.

The team at CloudMasonry is full of active workers. Each week, we met to test and discuss the feedback, and then within the next week, they made the changes.

Are there any areas they could improve?

No, I don’t think so.

Do you have any advice for potential customers?

I would recommend working with Hunter. He’s a pleasure to work with.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Bronze
VERIFIED
Business Entity
Business Entity Name
CLOUDMASONRY, LLC
Status
Active
Jurisdiction of Formation
Indiana
ID
201806221264396
Date of Formation
Jun 22, 2018
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
May 1, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
2
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
February 27, 2020