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Top Crisis Communications Firms

When reputation is on the line, a specialized crisis communications agency can help you respond quickly, control the narrative, and rebuild stakeholder trust. Clutch makes it easy to find a partner you can rely on. Every provider in our directory is vetted through in-depth client interviews that verify results, responsiveness, and ethical standards. Use the filters to sort firms by budget, location, industry focus, and more, or start with popular regions such as the United States, United Kingdom, and Canada. With transparent reviews and data-rich profiles, you’ll quickly pinpoint the crisis communications experts best suited to safeguard your brand when it matters most.
Ratings Updated: December 6, 2025
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15 Leaders 15 Contenders

3,131 Companies

Public Relations Focus: Crisis communications

List of the Top Crisis Management Firms

  • Featured

    What are Featured Providers?

    10 to 1 Public Relations Logotype

    10 to 1 Public Relations

    4.9 23 reviews
    Premier Verified
    $5,000+
    $150 - $199 / hr
    10 - 49
    Scottsdale, AZ

    Services provided

    80% Public Relations
    10% Branding
    10% Marketing Strategy

    Focus Areas

    28% Crisis communications
    50% Corporate communications
    11% Online reputation management +1
    11% Public affairs

    10 to 1 Public Relations is a reputable PR agency known for excelling in crisis communications, media relations, and enhancing brand reputation. With a strong focus on corporate communications, 90% of clients praised their strategic media coverage and publicity efforts. Their transparent project management and impressive client-centric approach received unanimous acclaim, though 20% noted a desire for service expansion beyond traditional PR.

    See all 23 projects

    Reviews mention Personable

    The sentiment regarding 10 to 1 Public Relations is overwhelmingly positive, particularly in terms of their personable approach. Clients noted their consistent communication and personal engagement, with one client stating, 'They were good about reaching out personally and keeping us updated.' Another highlighted, 'They are very down to earth, very nice, and not pushy at all.' Overall, clients appreciated their accessibility and the ability to foster strong relationships, which contributed to successful collaboration.
    • Public Relations for Full-Service Plumbing & HVAC Company
      5.0 May 4, 2018

      They are awesome and I really enjoy working with them. We are a small, family company and I wear many hats. They are very diligent about helping me to choose the right wording for applications and making sure that they all get in on time. They help me write speeches and advised me about what to wear to an awards ceremony. They are extremely easy to work with, but they don’t let me slack on deadlines. They are good at getting a hold of me and persisting and not taking it personally if I don’t answer. Before working with 10 to 1, we viewed PR people as slick salesmen, but 10 to 1 are the exact opposite. They are very down to earth, very nice, and not pushy at all. We just love them.

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    19 of 23 Public Relations reviews are 5 stars
    2 new reviews for Public Relations in past 6 months
    $50,000 – $199,999 avg. project cost

    Public Relations PROJECT HIGHLIGHT

    PR Services for Professional Gig Platform

    5.0 — A professional gig platform has hired 10 to 1 Public Relations to provide PR services. They've helped the client with press releases, conference and award submissions, and securing spots for TV Read more
    Read 23 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (7) $50,000 to $199,999 (7) $200,000 to $999,999 (4) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praised 10 to 1 Public Relations for delivering strong value for their investment, citing their responsiveness and ability to meet deadlines. One CEO noted they provided 'good value for cost,' while another client appreciated their proactive approach, leading to increased media exposure despite a modest budget. Overall, feedback reflects a sentiment of satisfaction regarding the firm's pricing relative to the quality of service, with clients feeling they received more than they paid for.
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    View projects from:

    Phoenix, Arizona (10) Scottsdale, Arizona (3) Chicago, Illinois (1) Minneapolis, Minnesota (1) Stevens Point, Wisconsin (1) Los Angeles, California (1) Orem, Utah (1) Mesa, Arizona (1) Spokane, Washington (1) Boston, Massachusetts (1) Youngtown, Arizona (1) Media, Pennsylvania (1)
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    Net Reputation Logotype

    Net Reputation

    5.0 51 reviews
    Premier Verified
    $1,000+
    $100 - $149 / hr
    50 - 249
    Sarasota, FL

    Services provided

    65% Public Relations
    20% Search Engine Optimization
    15% Digital Strategy

    Focus Areas

    10% Crisis communications
    80% Online reputation management
    10% Corporate communications

    Net Reputation is an online reputation management firm that specializes in maintaining and improving brand reputation through strategic public communications and media relations. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their professionalism, responsiveness, and effectiveness in suppressing negative content and enhancing online presence. Clients commend their personalized approach and ability to deliver consistent, timely results.

    See all 51 projects

    Reviews mention Reliable

    Clients consistently describe Net Reputation as a reliable partner, highlighting their commitment to meeting high expectations. One client noted, 'Kamil was able to meet every single one of them. He was trustworthy, and guaranteed the work.' Additionally, effective communication and a proactive approach to challenges were emphasized, with feedback stating, 'Great communication, and very reliable.' Overall, the sentiment reflects strong confidence in the company's reliability and dedication to client success.
    • Web Design & SEO for Art Business
      5.0 Dec 3, 2020

      The workflow between our team and theirs was characterized by great communication and a very reliable approach. They never say NO, or IMPOSSIBLE. They're always up for challenges.

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    2 of 2 reviews are 5 stars
    1 new review for Public Relations services
    Less than $10,000 avg. project cost

    Reviewed 2 times in the past 6 months

    In the past six months, clients have praised Net Reputation for their exceptional service and results in online reputation management. One client highlighted the team's effectiveness in suppressing negative search results, transforming their online presence from predominantly negative to overwhelmingly positive. Notably, they reported a significant reduction in harmful links and an increase in positive content. The team's responsiveness and personalized approach were frequently commended, with clients feeling supported and well-informed throughout the process. Overall sentiment is overwhelmingly positive, with clients expressing high satisfaction and recommending their services.
    Read 2 Recent Reviews
    1 of 1 Crisis communications reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Crisis communications Experience

    Overall feedback for Net Reputation in Crisis communications highlights their expertise and customized approach, with 100% positive sentiment from clients. Reviewers commend their attention to detail, timely communication, and alignment with client values. Notable client feedback emphasizes their compassionate service and effective project management, underscoring the impact on partnership profitability and global connectivity. The majority of clients report successful outcomes, showcasing significant satisfaction with their tailored solutions.

    Read Most Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (13) $10,000 to $49,000 (8) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Net Reputation for providing excellent value for money, noting that their pricing aligns well with budget expectations. Feedback highlights that the company's services yielded significant improvements in online reputation, with one client mentioning a $6,000 investment resulting in substantial visibility gains. Overall sentiment is highly positive, as clients emphasize the effectiveness, responsiveness, and professionalism of the team, with many stating they received more than what they paid for.
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    Atlas Marketing Logotype

    Atlas Marketing

    4.9 22 reviews
    Premier Verified
    $5,000+
    $200 - $300 / hr
    2 - 9
    Sewickley, PA

    Services provided

    25% Public Relations
    25% Marketing Strategy
    20% Digital Strategy +2
    20% Social Media Marketing
    10% Web Design

    Focus Areas

    75% Crisis communications
    25% Online reputation management

    Atlas Marketing is a Public Relations firm specializing in crisis management and corporate communications. With overwhelmingly positive feedback, 100% of reviewers commend their responsiveness and strategic approach, while 75% highlight their impressive project management and communication skills. Clients consistently praise Chris and his team's ability to deliver comprehensive crisis communications plans and media relations strategies, enhancing brand reputation and ensuring effective public affairs management.

    See all 22 projects
    2 of 3 Crisis communications reviews are 5 stars
    1 new review for Crisis communications in past 6 months
    Less than $10,000 avg. project cost

    Crisis communications Experience

    Atlas Marketing has garnered overwhelmingly positive feedback for their Crisis Communications services, with 100% of reviewers expressing satisfaction. Clients commend their responsiveness and industry knowledge, vital for effective crisis management. For instance, one client noted their ability to streamline feedback into actionable plans, while another highlighted successful retention of a key customer during a crisis. Overall, clients appreciate the tailored solutions and strategic insights provided, indicating a strong impact on their crisis preparedness and communication strategies.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (12) Less than $10,000 (4) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently praise Atlas Marketing for their competitive pricing and high value for money. One client noted, 'Good value for cost,' while another emphasized their 'responsiveness' and 'ability to dig in' to understand client needs. Several reviews highlighted the company's commitment to delivering quality results on time, often exceeding expectations despite budget constraints. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, with clients feeling well-supported throughout their engagements.
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    United States (19) Belgium (1) England (1)
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  • Cercone Brown Company Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    Boston, MA

    Services provided

    20% Public Relations
    25% Social Media Marketing
    20% Branding +3
    15% Advertising
    10% Content Marketing
    10% Event Management

    Focus Areas

    17% Crisis communications
    83% Corporate communications

    Cercone Brown Company is a small Boston, Massachusetts-based social media marketing firm. The team offers Social Media Marketing and Branding.

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  • Brazil Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Services provided

    20% Public Relations
    20% Advertising
    20% Market Research +2
    20% Marketing Strategy
    20% Social Media Marketing

    Focus Areas

    20% Crisis communications
    20% Corporate communications
    20% Investor relations +2
    20% Online reputation management
    20% Other PR

    Launched in 2003, Brazil is an Advertising company. The small team offers Advertising and Public Relations.

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  • Featured

    What are Featured Providers?

    Reputation Defense Network Logotype

    Reputation Defense Network

    5.0 8 reviews
    Verified
    $1,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Services provided

    60% Public Relations
    10% Content Marketing
    10% Content Moderation Services +2
    10% Corporate Law
    10% Digital Strategy

    Focus Areas

    10% Crisis communications
    70% Online reputation management
    10% Corporate communications +1
    10% Investor relations

    Reputation Defense Network is a specialized Public Relations firm focusing on brand reputation management and suppression of negative content across various industries. With consistently positive feedback from clients, they are commended for their swift action, effective strategies, and seamless communication. Approximately 100% of reviews highlight their expertise in managing online presence and reputation, particularly in media relations and public communications.

    See all 8 projects

    Reviews mention Communicative

    Clients have expressed a positive sentiment regarding the communicative nature of Reputation Defense Network. One reviewer noted the 'easy and straightforward electronic and telephonic communications' throughout the project, highlighting effective collaboration. Additionally, the client appreciated the team's ability to execute their goals as desired, indicating a strong alignment and understanding between both parties. Overall, the feedback underscores the company's proficiency in maintaining clear and effective communication.
    • Reputation Management for Medical Practice Firm
      5.0 Oct 21, 2020

      The effectiveness of the workflow between our team and theirs was demonstrated by easy and straightforward electronic and telephonic communications.

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    7 of 7 Public Relations reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Public Relations PROJECT HIGHLIGHT

    Reputation Management for Medical Practice Firm

    5.0 — A medical practice firm hired Reputation Defense Network to employ PR strategies for their brand. The team's main goal is to remove negative information and reviews about the company. Read more
    Read 7 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients generally perceive Reputation Defense Network as a provider that delivers strong value for money, despite some feedback about higher costs compared to competitors. One client noted, 'the cost was a bit higher than some of the others, but we really wanted results with guaranteed milestones.' Another remarked on their satisfaction with the outcomes, stating, 'we are quite successful in managing the online attacks,' indicating that clients feel the investment is justified by the results achieved.
    Read All Reviews

    View projects from:

    Milwaukee, Wisconsin (1) Murrieta, California (1) Sacramento, California (1) San Diego, California (1) San Jose, California (1) Walnut Creek, California (1) Las Vegas, Nevada (1)
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    Percepto Logotype

    Percepto

    4.8 17 reviews
    Verified
    $10,000+
    $150 - $199 / hr
    10 - 49
    Tel Aviv-Yafo, Israel

    Services provided

    25% Public Relations
    25% Content Marketing
    20% Digital Strategy +3
    10% Branding
    10% Event Management
    10% Search Engine Optimization

    Focus Areas

    16% Crisis communications
    68% Online reputation management
    16% Investor relations

    Percepto is a Public Relations and Communications firm specializing in reputation management and online presence enhancement. Across its reviews, 80% highlight their exceptional project management and tailored strategies. With an impressive 88% positive feedback, clients frequently commend their adaptability and effectiveness, particularly in media relations and brand reputation initiatives.

    See all 17 projects

    Reviews mention Experienced

    The feedback regarding Percepto's experience is overwhelmingly positive, highlighting their strong technical background and a decade of industry expertise. One client noted their effective project management and iterative SEO strategies, which resulted in favorable changes to the client's online presence. The review specifically praised their ability to adapt to dynamic search engines and the positive outcomes achieved, with no immediate areas for improvement identified. Overall, clients express confidence in Percepto's capabilities and recommend thorough engagement for optimal results.
    • Online Reputation Management for Political Consultancy
      4.0 Jan 21, 2020

      Their strong technical background and decade-long experience in the field make them stand out. The industry of online reputation and SEO requires a broad range of tools and services. It’s important to discuss and engage with the company about these tools to ensure success.

      Read Full Review
    Read All Reviews
    1 of 1 reviews is 5 stars
    1 new review for Public Relations services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Percepto highlight their exceptional project management and timely delivery. Clients, such as an executive from SKYREM, LLC, praised their ability to enhance web presence and manage reputation effectively. Positive feedback emphasizes their integration of business and non-profit activities, showcasing their adaptability. Overall, the sentiment is overwhelmingly positive, with no noted areas for improvement.
    Read 1 Recent Review
    4 of 5 Public Relations reviews are 5 stars
    1 new review for Public Relations in past 6 months
    $10,000 – $49,000 avg. project cost

    Public Relations PROJECT HIGHLIGHT

    Online Reputation Management for Consulting Company

    5.0 — Percepto helps a consulting company manage their online presence and reputation by performing audits, improving their branding, creating content, social media, and engagement strategies, and Read more
    Read 5 Reviews

    View projects from:

    Israel (7) United States (3) Germany (1) Poland (1) Switzerland (1) England (1)
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  • Mobius Industries Ltd Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    London, England

    Services provided

    30% Public Relations
    30% Marketing Strategy
    20% Event Marketing +1
    20% Media Planning & Buying

    Focus Areas

    10% Crisis communications
    80% Other PR
    10% Public affairs

    Mobius Industries Ltd is a public relations firm. Launched in 2006, their team offers Public Relations and Marketing Strategy.

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  • FleishmanHillard UK Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    London, England

    Services provided

    25% Public Relations
    25% Branding
    25% Content Marketing +1
    25% Graphic Design

    Focus Areas

    40% Crisis communications
    30% Corporate communications
    30% Online reputation management

    FleishmanHillard UK is a midsize London, England-based branding firm. The team offers Branding and Public Relations.

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  • KPS3 Logotype

    Not yet reviewed

    $25,000+
    $150 - $199 / hr
    10 - 49
    Reno, NV

    Services provided

    15% Public Relations
    20% Search Engine Optimization
    20% Web Development +3
    15% Branding
    15% Marketing Strategy
    15% Web Design

    Focus Areas

    23% Crisis communications
    23% Corporate communications
    23% Online reputation management +2
    23% Public affairs
    8% Investor relations

    KPS3, a SEO services firm, was established in 1991. The firm specializes in Search Engine Optimization and Web Development, and is small.

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  • Trio Solutions Inc. Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    10 - 49
    Mount Pleasant, SC

    Services provided

    13% Public Relations
    13% Event Marketing
    13% Marketing Strategy +5
    13% Web Development
    12% Advertising
    12% Branding
    12% Graphic Design
    12% Social Media Marketing

    Focus Areas

    25% Crisis communications
    25% Corporate communications
    25% Online reputation management +1
    25% Public affairs

    Trio Solutions Inc. Is an Event Marketing company. Based in Mount Pleasant, South Carolina, their small team specializes in Event Marketing and Marketing Strategy. The firm was founded in 2001.

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  • Crypto PR Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9
    Dubai, United Arab Emirates

    Services provided

    30% Public Relations
    20% Blockchain
    20% Marketing Strategy +3
    10% Advertising
    10% Business Consulting
    10% Event Management

    Focus Areas

    18% Crisis communications
    41% Corporate communications
    24% Investor relations +2
    12% Online reputation management
    5% Public affairs

    Established in 2017, Crypto PR is a small Dubai, United Arab Emirates-based PR firm. Their services include Public Relations and Marketing Strategy.

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  • Illume Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    10 - 49
    Baltimore, MD

    Services provided

    90% Public Relations
    10% Event Management

    Focus Areas

    45% Crisis communications
    45% Corporate communications
    10% Online reputation management

    Established in 2003, Illume is a small Baltimore, Maryland-based public relations agency. Their services include Public Relations and Event Management.

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  • Agência TCA Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Curitiba, Brazil

    Services provided

    10% Public Relations
    50% Web Development
    10% Advertising +4
    10% Direct Marketing
    10% Marketing Strategy
    5% Market Research
    5% Media Planning & Buying

    Focus Areas

    20% Crisis communications
    20% Corporate communications
    20% Investor relations +2
    20% Online reputation management
    20% Public affairs

    Website development company Agência TCA is in Curitiba, Brazil. They focus on Web Development and Advertising and were founded in 2006.

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  • RT Nielson Co. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Salt Lake City, UT

    Services provided

    25% Public Relations
    25% Advertising
    25% Branding +1
    25% Market Research

    Focus Areas

    25% Crisis communications
    25% Online reputation management
    25% Other PR +1
    25% Public affairs

    RT Nielson Co. Is an Advertising company. They were launched in 1992, and their services include Advertising and Branding.

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  • Big Buzz Online Logotype

    Big Buzz Online

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    25% Public Relations
    25% Market Research
    25% Marketing Strategy +1
    25% Search Engine Optimization

    Focus Areas

    25% Crisis communications
    25% Corporate communications
    25% Online reputation management +1
    25% Other PR

    Big Buzz Online is a small public relations company. Established in 2025, the team provides Public Relations and Market Research.

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  • Schnake Turnbo Frank Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Tulsa, OK

    Services provided

    10% Public Relations
    15% Corporate Training & Coaching
    10% Business Consulting +8
    10% Digital Strategy
    10% Event Management
    10% Financial Consulting
    10% Marketing Strategy
    10% Social Media Marketing
    5% Event Marketing
    5% Video Production
    5% Web Design

    Focus Areas

    29% Crisis communications
    59% Corporate communications
    12% Public affairs

    Corporate Training & Coaching company Schnake Turnbo Frank provides Corporate Training & Coaching and Digital Strategy. They were founded in 1970.

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  • The Dalton Agency Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    50 - 249
    Nashville, TN

    Services provided

    15% Public Relations
    40% Advertising
    15% Social Media Marketing +3
    10% Branding
    10% Event Management
    10% Video Production

    Focus Areas

    14% Crisis communications
    29% Corporate communications
    29% Public affairs +2
    21% Online reputation management
    7% Investor relations

    Advertising company The Dalton Agency was established in 1989. The team specializes in Advertising and Public Relations.

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  • Degu Media PR Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    Edinburgh, Scotland

    Services provided

    20% Public Relations
    15% Advertising
    15% Email Marketing +4
    15% Pay Per Click
    15% Search Engine Optimization
    10% Event Management
    10% Video Production

    Focus Areas

    33% Crisis communications
    34% Online reputation management
    33% Corporate communications

    Degu Media PR is a public relations company founded in 2013. Their team focuses on Public Relations and Advertising.

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  • Leap Strategic Marketing, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Pewaukee, WI

    Services provided

    20% Public Relations
    70% Marketing Strategy
    10% Event Management

    Focus Areas

    33% Crisis communications
    34% Public affairs
    33% Corporate communications

    Located in Pewaukee, Wisconsin, Leap Strategic Marketing, LLC is a Marketing Strategy company. They offer Marketing Strategy and Public Relations and were established in 2007.

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  • Inflect Partners Logotype

    Not yet reviewed

    $1,000+
    $200 - $300 / hr
    2 - 9
    London, England

    Services provided

    40% Public Relations
    50% Business Consulting
    10% Event Management

    Focus Areas

    13% Crisis communications
    47% Public affairs
    40% Corporate communications

    Founded in 2020, Inflect Partners is a small Business Consulting company. Their services include Business Consulting and Public Relations.

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  • Accessnations Logotype

    Accessnations

    Not yet reviewed

    $100,000+
    $300+ / hr
    250 - 999

    Services provided

    15% Public Relations
    65% Event Management
    20% Event Marketing

    Focus Areas

    10% Crisis communications
    40% Corporate communications
    25% Online reputation management +2
    15% Public affairs
    10% Investor relations

    Accessnations is an Event Management company. The company is located in Dubai, United Arab Emirates and Abu Dhabi, United Arab Emirates. Their team offers Event Management and Event Marketing.

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  • Data Comunicación Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9
    santurtzi, Spain

    Services provided

    24% Public Relations
    33% Call Center Services
    33% Digital Strategy +1
    10% Event Management

    Focus Areas

    21% Crisis communications
    53% Corporate communications
    16% Online reputation management +2
    5% Investor relations
    5% Public affairs

    Data Comunicación is a small call center based in santurtzi, Spain. The team focuses on Call Center Services and Digital Strategy.

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  • BOXCOM Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    Casablanca, Morocco

    Services provided

    20% Public Relations
    30% Social Media Marketing
    10% Content Marketing +4
    10% Event Management
    10% Pay Per Click
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    25% Crisis communications
    50% Corporate communications
    25% Online reputation management

    Founded in 2013, BOXCOM is a social media marketing firm. The firm provides Social Media Marketing and Public Relations.

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  • Media Buffet PR Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Jakarta, Indonesia

    Services provided

    20% Public Relations
    20% Digital Strategy
    10% Event Management +9
    10% Social Media Marketing
    5% Branding
    5% Content Marketing
    5% Corporate Training & Coaching
    5% Event Marketing
    5% Market Research
    5% Marketing Strategy
    5% Other Digital Marketing
    5% Search Engine Optimization

    Focus Areas

    29% Crisis communications
    43% Corporate communications
    28% Online reputation management

    Public relations agency Media Buffet PR is in Jakarta, Indonesia. Founded in 2017, the team provides Public Relations and Digital Strategy.

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  • Carol Fox & Associates Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Chicago, IL

    Services provided

    10% Public Relations
    20% Advertising
    20% Digital Strategy +3
    20% Marketing Strategy
    20% Social Media Marketing
    10% Event Management

    Focus Areas

    25% Crisis communications
    50% Online reputation management
    25% Corporate communications

    Carol Fox & Associates is an Advertising company launched in 1994. The company focuses on Advertising and Digital Strategy, and is small.

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  • Dragon Social Limited Logotype

    Dragon Social Limited

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    15% Public Relations
    30% Social Media Marketing
    15% Affiliate Marketing +4
    10% Content Marketing
    10% Digital Strategy
    10% Event Marketing
    10% Mobile & App Marketing

    Focus Areas

    20% Crisis communications
    30% Investor relations
    30% Online reputation management +1
    20% Corporate communications

    Social media marketing firm Dragon Social Limited was founded in 2016. The team focuses on Social Media Marketing and Public Relations.

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  • Akrete Logotype

    Not yet reviewed

    $5,000+
    $200 - $300 / hr
    10 - 49
    Evanston, IL

    Services provided

    25% Public Relations
    35% Content Marketing
    15% Digital Strategy +2
    15% Social Media Marketing
    10% Event Management

    Focus Areas

    13% Crisis communications
    63% Corporate communications
    13% Investor relations +1
    11% Online reputation management

    Akrete is a Content Marketing company. In Evanston, Illinois, their small team focuses on Content Marketing and Public Relations. The firm was founded in 2011.

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  • Reactively . Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    2 - 9
    Southend-on-Sea, England

    Services provided

    40% Public Relations
    10% Branding
    10% Content Marketing +4
    10% Digital Strategy
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    25% Crisis communications
    25% Corporate communications
    25% Online reputation management +2
    15% Other PR
    10% Public affairs

    Reactively. Is a public relations agency. Established in 2018, their team focuses on Public Relations and Branding.

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  • Apablo Comunicación Logotype

    Apablo Comunicación

    Not yet reviewed

    $1,000+
    < $25 / hr
    Freelancer

    Services provided

    30% Public Relations
    30% Content Marketing
    20% Search Engine Optimization +2
    10% Event Management
    10% Video Production

    Focus Areas

    33% Crisis communications
    33% Corporate communications
    22% Online reputation management +1
    12% Public affairs

    Apablo Comunicación is a Content Marketing company. They are located in Madrid, Spain, and their services include Content Marketing and Public Relations.

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  • Purpose Brand Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Chicago, IL

    Services provided

    20% Public Relations
    20% Social Media Marketing
    15% Content Marketing +7
    15% Digital Strategy
    5% Content Writing Services
    5% Corporate Training & Coaching
    5% Email Marketing
    5% Search Engine Optimization
    5% Web Design
    5% Web Development

    Focus Areas

    10% Crisis communications
    80% Corporate communications
    10% Online reputation management

    Launched in 2007, Purpose Brand, a small PR company, is based in Chicago, Illinois. Their team focuses on Public Relations and Social Media Marketing.

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  • Hart Associates Logotype

    Not yet reviewed

    $25,000+
    $100 - $149 / hr
    50 - 249
    Toledo, OH

    Services provided

    10% Public Relations
    20% Digital Strategy
    20% Marketing Strategy +5
    10% Advertising
    10% Content Marketing
    10% Social Media Marketing
    10% Video Production
    10% Web Development

    Focus Areas

    20% Crisis communications
    25% Public affairs
    20% Online reputation management +3
    15% Corporate communications
    10% Investor relations
    10% Other PR

    Launched in 1965, Hart Associates is a midsize Marketing Strategy company located in Toledo, Ohio and Grandview Heights, Ohio. Their team focuses on Marketing Strategy and Digital Strategy.

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  • Web David Logotype

    Not yet reviewed

    $10,000+
    $300+ / hr
    Freelancer
    Haifa, Israel

    Services provided

    10% Public Relations
    50% Search Engine Optimization
    30% Content Marketing +1
    10% Media Planning & Buying

    Focus Areas

    11% Crisis communications
    56% Online reputation management
    22% Investor relations +1
    11% Public affairs

    Web David is a SEO company. The Haifa, Israel-based agency was founded in 2016. Their services include Search Engine Optimization and Content Marketing.

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  • Galactic PR Enterprises Logotype

    Galactic PR Enterprises

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    10 - 49

    Services provided

    20% Public Relations
    20% Branding
    20% Content Marketing +2
    20% Pay Per Click
    20% Search Engine Optimization

    Focus Areas

    35% Crisis communications
    40% Online reputation management
    25% Other PR

    Branding company Galactic PR Enterprises provides Branding and Public Relations. They were established in 2024.

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  • modem conclusa Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    München, Germany

    Services provided

    90% Public Relations
    10% Event Management

    Focus Areas

    43% Crisis communications
    43% Corporate communications
    14% Public affairs

    Based in München, Germany, modem conclusa is a public relations agency. They focus on Public Relations and Event Management and were launched in 1993.

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  • SPACE PR Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Bielsko-Biała, Poland

    Services provided

    60% Public Relations
    20% Media Planning & Buying
    20% Social Media Marketing

    Focus Areas

    60% Crisis communications
    20% Online reputation management

    PR firm SPACE PR is in Bielsko-Biała, Poland. The team provides Public Relations and Media Planning & Buying.

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  • Letizia Agency Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Las Vegas, NV

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Public affairs

    Letizia Agency is a public relations firm. The Las Vegas, Nevada-based company was established in 2015. Their team focuses on Public Relations.

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  • Lighthouse Communications NI Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Holywood, Northern Ireland

    Services provided

    90% Public Relations
    10% Event Management

    Focus Areas

    50% Crisis communications
    50% Corporate communications

    PR firm Lighthouse Communications NI was founded in 2009. The small team specializes in Public Relations and Event Management.

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  • Mouth Digital and Public Relations Logotype

    Mouth Digital and Public Relations

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Public affairs

    Mouth Digital and Public Relations is a small public relations agency in. The team focuses on Public Relations.

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  • Style House Logotype

    Style House

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    70% Public Relations
    30% Marketing Strategy

    Focus Areas

    50% Crisis communications
    50% Public affairs

    Style House, a public relations firm, was launched in 2006. The team focuses on Public Relations and Marketing Strategy.

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  • Small Girls PR Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    New York, NY

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Public affairs

    Small Girls PR is a PR company launched in 2010. The agency provides Public Relations.

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  • BWK Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    New York, NY

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Public affairs

    BWK is a PR agency. Their small team of employees is in New York, New York. Their team specializes in Public Relations.

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  • Lippe Taylor Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    New York, NY

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Public affairs

    Launched in 1987, Lippe Taylor is a public relations company. The agency focuses on Public Relations.

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  • ODA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    New York, NY

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Public affairs

    ODA, a PR company, was launched in 1986. The team offers Public Relations and is located in New York, New York.

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  • Black Frame Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    New York, NY

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Public affairs

    Founded in 2004, Black Frame is a PR firm. The firm focuses on Public Relations, and is small.

    Read more
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  • Covet PR Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    San Diego, CA

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Investor relations

    Covet PR is a public relations firm. Their small team is in San Diego, California. Their team provides Public Relations.

    Read more
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  • Dowling Public Relations Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Fort Collins, CO

    Services provided

    70% Public Relations
    20% Marketing Strategy
    10% Social Media Marketing

    Focus Areas

    50% Crisis communications
    25% Corporate communications
    25% Public affairs

    Dowling Public Relations is a PR firm. Their small team is located in Fort Collins, Colorado. Their services include Public Relations and Marketing Strategy.

    Read more
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  • HighGround Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Phoenix, AZ

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Public affairs

    HighGround Inc. Is a PR company headquartered in Phoenix, Arizona. The team focuses on Public Relations.

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  • Morningstar Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Overland Park, KS

    Services provided

    90% Public Relations
    10% Event Management

    Focus Areas

    50% Crisis communications
    50% Corporate communications

    Public relations company Morningstar Communications is headquartered in Overland Park, Kansas. The team offers Public Relations and Event Management.

    Read more
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  • PublicCity PR Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Southfield, MI

    Services provided

    50% Public Relations
    50% Marketing Strategy

    Focus Areas

    100% Crisis communications

    Founded in 2008, PublicCity PR is a Marketing Strategy and PR firm. In Southfield, Michigan, the team provides Marketing Strategy and Public Relations.

    Read more
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  • C&R Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Santa Monica, CA

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Public affairs

    Launched in 1973, C&R is a public relations company. Headquartered in Santa Monica, California, the team focuses on Public Relations.

    Read more
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  • KSPR Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Madera, CA

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Public affairs

    Launched in 2012, KSPR is a small PR agency. Their services include Public Relations.

    Read more
    View Profile
  • Indie Agency Logotype

    Indie Agency

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Public affairs

    Public relations agency Indie Agency offers Public Relations. They are based in California.

    Read more
    View Profile
  • OutsidePR Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Sausalito, CA

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Public affairs

    Public relations company OutsidePR specializes in Public Relations. They are headquartered in Sausalito, California.

    Read more
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  • Hastings & Pleadwell: A Communication Company Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Honolulu, HI

    Services provided

    80% Public Relations
    20% Social Media Marketing

    Focus Areas

    50% Crisis communications
    50% Corporate communications

    Public relations agency Hastings & Pleadwell: A Communication Company was launched in 1996. Based in Honolulu, Hawaii, the team provides Public Relations and Social Media Marketing.

    Read more
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Otter Public Relations
2 5WPR
3 Net Reputation
4 Red Banyan
5 Interdependence
6 10 to 1 Public Relations
7 Swerve
8 Atlas Marketing
9 PRLab
10 Prohibition
11 Channel V Media
12 OBA PR
13 Pierpont Communications
14 Mekky Media Relations
15 Orangefiery

List of the Top 15 Crisis Management Firms

  1. Otter Public Relations Logotype

    Otter Public Relations

    $5,000+
    $100 - $149 / hr
    10 - 49
    St. Petersburg, FL

    Ability to deliver

    39.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    100% Public Relations
    25% Crisis communications
    View Profile Visit Website
  2. 5WPR Logotype

    5WPR

    $10,000+
    $100 - $149 / hr
    250 - 999
    New York, NY

    Ability to deliver

    36.2/40.0
    18.2/20 Reviews
    8.1/10 Clients & Experience
    10/10 Market Presence

    Service focus

    60% Public Relations
    25% Crisis communications
    40% Other
    View Profile Visit Website
  5. Interdependence Logotype

    Interdependence

    $5,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    37.2/40.0
    19.4/20 Reviews
    8.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    100% Public Relations
    20% Crisis communications
    View Profile Visit Website
  6. 10 to 1 Public Relations Logotype

    10 to 1 Public Relations

    $5,000+
    $150 - $199 / hr
    10 - 49
    Scottsdale, AZ

    Ability to deliver

    36.7/40.0
    17.6/20 Reviews
    9.7/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    80% Public Relations
    28% Crisis communications
    20% Other
    View Profile Visit Website
  7. Swerve Logotype

    Swerve

    $10,000+
    $150 - $199 / hr
    10 - 49
    Burlington, Canada

    Ability to deliver

    37.7/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    30% Public Relations
    43% Crisis communications
    70% Other
    View Profile Visit Website
  8. Atlas Marketing Logotype

    Atlas Marketing

    $5,000+
    $200 - $300 / hr
    2 - 9
    Sewickley, PA

    Ability to deliver

    36.8/40.0
    17.8/20 Reviews
    9.9/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    25% Public Relations
    75% Crisis communications
    75% Other
    View Profile Visit Website
  9. PRLab Logotype

    PRLab

    $5,000+
    $100 - $149 / hr
    10 - 49
    Amsterdam, Netherlands

    Ability to deliver

    37.5/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% Public Relations
    10% Crisis communications
    View Profile Visit Website
  10. Prohibition Logotype

    Prohibition

    $5,000+
    $100 - $149 / hr
    10 - 49
    Leeds, England

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    9.7/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    35% Public Relations
    45% Crisis communications
    65% Other
    View Profile Visit Website
  11. Channel V Media Logotype

    Channel V Media

    $10,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Ability to deliver

    37/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    60% Public Relations
    11% Crisis communications
    40% Other
    View Profile Visit Website
  12. OBA PR Logotype

    OBA PR

    $1,000+
    $300+ / hr
    10 - 49
    Agios Athanasios, Cyprus

    Ability to deliver

    35.6/40.0
    16.8/20 Reviews
    9.3/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    80% Public Relations
    17% Crisis communications
    20% Other
    View Profile Visit Website
  13. Pierpont Communications Logotype

    Pierpont Communications

    $10,000+
    Undisclosed
    10 - 49
    Houston, TX

    Ability to deliver

    35.8/40.0
    16.2/20 Reviews
    9.8/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    55% Public Relations
    19% Crisis communications
    45% Other
    View Profile Visit Website
  14. Mekky Media Relations Logotype

    Mekky Media Relations

    $5,000+
    $150 - $199 / hr
    2 - 9
    Chicago, IL

    Ability to deliver

    34.3/40.0
    16.2/20 Reviews
    9.2/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    55% Public Relations
    50% Crisis communications
    45% Other
    View Profile Visit Website
  15. Orangefiery Logotype

    Orangefiery

    $25,000+
    $200 - $300 / hr
    10 - 49
    New York, NY

    Ability to deliver

    35.6/40.0
    16.4/20 Reviews
    9.8/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    40% Public Relations
    33% Crisis communications
    60% Other
    View Profile Visit Website
  16. BIG FISH PR Logotype

    BIG FISH PR

    $10,000+
    $150 - $199 / hr
    10 - 49
    Boston, MA

    Ability to deliver

    33.7/40.0
    17.4/20 Reviews
    8.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    100% Public Relations
    33% Crisis communications
    View Profile Visit Website
  17. Aspectus Logotype

    Aspectus

    $5,000+
    $150 - $199 / hr
    50 - 249
    London, England

    Ability to deliver

    37.3/40.0
    18.4/20 Reviews
    9.1/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    25% Public Relations
    15% Crisis communications
    75% Other
    View Profile Visit Website
  18. Matter Communications Logotype

    Matter Communications

    $25,000+
    $100 - $149 / hr
    50 - 249
    Boston, MA

    Ability to deliver

    36/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    25% Public Relations
    27% Crisis communications
    75% Other
    View Profile Visit Website
  19. UpSpring Logotype

    UpSpring

    $25,000+
    $200 - $300 / hr
    50 - 249
    New York, NY

    Ability to deliver

    36.2/40.0
    17.2/20 Reviews
    9.7/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    40% Public Relations
    10% Crisis communications
    60% Other
    View Profile Visit Website
  20. BrandBomb PR & Social Media Logotype

    BrandBomb PR & Social Media

    $5,000+
    $150 - $199 / hr
    2 - 9
    Las Vegas, NV

    Ability to deliver

    35.1/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    50% Public Relations
    33% Crisis communications
    50% Other
    View Profile Visit Website
  21. Baden Bower Logotype

    Baden Bower

    $1,000+
    < $25 / hr
    50 - 249

    Ability to deliver

    34/40.0
    20/20 Reviews
    5.3/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    90% Public Relations
    20% Crisis communications
    10% Other
    View Profile Visit Website
  22. Goldman McCormick PR Logotype

    Goldman McCormick PR

    $50,000+
    Undisclosed
    2 - 9
    New York, NY

    Ability to deliver

    32.4/40.0
    16.6/20 Reviews
    9.1/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    100% Public Relations
    50% Crisis communications
    View Profile Visit Website
  23. RLM PR Logotype

    RLM PR

    $10,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Ability to deliver

    34.1/40.0
    17.4/20 Reviews
    9.1/10 Clients & Experience
    7.6/10 Market Presence

    Service focus

    60% Public Relations
    20% Crisis communications
    40% Other
    View Profile Visit Website
  24. Adoni Media Public Relations & Media Training Logotype

    Adoni Media Public Relations & Media Training

    Undisclosed
    $200 - $300 / hr
    10 - 49
    Spring Hill, Australia

    Ability to deliver

    33.2/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    65% Public Relations
    30% Crisis communications
    35% Other
    View Profile Visit Website
  25. Volume Public Relations Logotype

    Volume Public Relations

    $10,000+
    Undisclosed
    10 - 49
    Denver, CO

    Ability to deliver

    34.4/40.0
    16.2/20 Reviews
    9.2/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    55% Public Relations
    20% Crisis communications
    45% Other
    View Profile Visit Website
  26. Berkeley Communications Group Logotype

    Berkeley Communications Group

    $10,000+
    $150 - $199 / hr
    50 - 249
    Reading , England

    Ability to deliver

    33.2/40.0
    17.2/20 Reviews
    9.2/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    100% Public Relations
    25% Crisis communications
    View Profile Visit Website
  27. BLND PR Logotype

    BLND PR

    $10,000+
    $150 - $199 / hr
    10 - 49
    Redondo Beach, CA

    Ability to deliver

    36.6/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    35% Public Relations
    13% Crisis communications
    65% Other
    View Profile Visit Website
  28. Five not 10 Logotype

    Five not 10

    $25,000+
    $150 - $199 / hr
    2 - 9
    London, England

    Ability to deliver

    32.7/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    6.3/10 Market Presence

    Service focus

    60% Public Relations
    50% Crisis communications
    40% Other
    View Profile Visit Website
  29. SHERMAN Logotype

    SHERMAN

    $10,000+
    $200 - $300 / hr
    2 - 9
    Chicago, IL

    Ability to deliver

    35.5/40.0
    16/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    50% Public Relations
    20% Crisis communications
    50% Other
    View Profile Visit Website
  30. R Public Relations Logotype

    R Public Relations

    $5,000+
    $200 - $300 / hr
    10 - 49
    Nashville, TN

    Ability to deliver

    33.4/40.0
    18/20 Reviews
    6.2/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    75% Public Relations
    25% Crisis communications
    25% Other
    View Profile Visit Website

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Rebranding is a delicate art. Discover the 10 worst rebrands of all time and where they went wrong, so you can avoid making the same errors.

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Crisis Communications Firm FAQs

Looking for a crisis communications firm but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a crisis communications firm, from pricing and services to results and red flags.

Based on a robust evaluation of reputation management and rapid response, Clutch identifies leading firms. The top crisis communications agencies for Fall 2025 include:

  1. Otter Public Relations

  2. 5WPR

  3. Net Reputation

  4. Red Banyan

  5. Interdependence

  6. 10 to 1 Public Relations

  7. Channel V Media

  8. Swerve

  9. Atlas Marketing

  10. PRLab

  11. Prohibition

  12. OBA PR

  13. Pierpont Communications

  14. Mekky Media Relations

  15. Orangefiery

A crisis communications firm helps organizations plan for, respond to, and recover from events that could harm brand reputation or stakeholder trust. When an incident occurs, such as a data breach, product recall, executive misconduct, or social media backlash, the agency acts as your rapid-response team. They assess the situation, craft key messages, coordinate with internal leaders and legal counsel, handle media inquiries, and monitor public sentiment in real time. After the initial response, they guide long-term reputation repair through stakeholder outreach, transparent reporting, and strategic storytelling.

A crisis communication agency typically offers:

  • Risk audits and crisis-readiness playbooks
  • 24/7 on-call media relations and spokesperson training
  • Message development and press statement drafting
  • Social listening and sentiment analysis
  • Stakeholder and influencer outreach
  • Internal comms coordination (employees, partners, investors)
  • Post-crisis reputation rebuilding and thought-leadership campaigns
  • Simulation workshops to test plans before an incident arises

Budgets vary widely based on risk profile and response time. On Clutch, small companies typically spend $5,000–$15,000 per month for monitoring and light support. High-stakes, round-the-clock retainers for enterprises can run $20,000–$50,000+ per month. One-off crisis projects often start around $15,000 for a two-to-four-week engagement. Location, seniority of consultants, and the need for multilingual or industry-specific expertise will also influence pricing.

Start by confirming the agency has handled situations similar to yours, data privacy, healthcare compliance, financial fraud, etc. Review case studies and ask for measurable outcomes (e.g., time to neutral coverage, share-of-voice regained). Ensure the firm offers senior-level counsel 24/7 and can integrate with your legal, HR, and marketing teams. Finally, evaluate chemistry and transparency: you’ll be collaborating under intense pressure, so clear communication and mutual trust are critical.

These are some red flags you should watch for when hiring a crisis communications company:

  • Guaranteed media “fixes” or promises to erase online content
  • Vague pricing or undisclosed subcontractors
  • Lack of a written crisis plan or refusal to run simulations
  • Limited access to senior strategists once the contract is signed
  • No verifiable case studies or client references in your sector

Utilize these sample questions to help your hiring process:

  • Have you managed crises similar to ours? What were the outcomes?
  • Who will be on our account, and what is their availability?
  • How do you coordinate with legal counsel to balance transparency and liability?
  • What monitoring tools and metrics do you use to track sentiment and ROI?
  • How will you train our executives and staff for media interactions?
  • What is your fee structure for retainers versus emergency engagements?

Most full-service PR agencies handle brand building and media relations during normal operations. Crisis communications firms specialize in high-pressure, high-stakes situations that require rapid response, legal sensitivity, and 24/7 monitoring. While some large PR networks have crisis divisions, a dedicated crisis specialist often brings deeper experience with litigation support, regulatory bodies, and reputation recovery metrics.

These are some of the examples of how a crisis communications firm measures ROI:

  • Reduction in negative media coverage over time
  • Improvements in sentiment score across social platforms
  • Stabilization of stock price or donor contributions
  • Surveyed stakeholder trust post-incident
  • Speed of returning to normal share-of-voice levels compared with competitors

Choosing KPIs upfront ensures both you and the agency stay aligned on outcomes beyond simple press hits.

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