Net Reputation

Please describe your company and your position there.

I am a physician in private practice who focuses on aesthetic surgery.

For what projects/services did your company hire Net Reputation, and what were your goals?

I reached out to Net Reputation to help address negative yelp reviews and a damaged online presence that limited my business growth and career options.

How did you select this vendor?

Choosing an ORM company can be very difficult as most companies have a great reputation online. After doing some research, I talked to 4 companies and then selected this vendor. I was very impressed by their professionalism, compassion, responsiveness, and well thought out strategy. In addition, their price point was better than most competitors making them the clear choice.

Describe the scope of their work in detail, including any steps and the final deliverables.

This project began with an interview and analysis session. They set expectations that ultimately proved to be realistic and which their work exceeded. They then worked with me to create a custom strategy that incorporated both ORM and brand building. Once underway, they were excellent about staying in communication and updating progress. The content they produced was well structured and compellingly written and their industry vehicles were impactful as promised.

How many people from the vendor's team worked with you, and what were their positions?

a single account representative, multiple content creators, and a reputation strategist that acted as my point person

Can you share any outcomes from the project that demonstrate progress or success?

We ran a complex strategy that succeeded in removing reviews from yelp and suppressing negative links across 3 different search phrases in a very aggressive 6 month timeline.

Describe their project management style, including communication tools and timeliness.

Net Reputation has an online platform that facilitates content editing and approval. Their communication style was exact, timely, and professional while still being convivial.

What did you find most impressive or unique about this company?

For some, a damaged online reputation may be the result of a malicious actor or an indelible mark from a regrettable past. As a result, it can carry a deep emotional component. My experience with Net Reputation was that they understood and were truly compassionate to this. They worked as hard for you to repair as you are for yourself.

Are there any areas for improvement or something they could have done differently?

No, I think they exemplify work in this space.

Please describe your company and your position there.

Office manager at a boutique law practice.

For what projects/services did your company hire Net Reputation?

Negative Google Review Negative Site Push Down

What were your goals for this project?

Online reputation management

How did you select Net Reputation?

Tony guaranteed our money back if results were not achieved. The team did not let us down.

Describe the scope of their work in detail.

(2) Negative Google Reviews (1) Negative Site Push Down

What was the team composition?

Tony was our point of contact and we found him highly accessible at every stage of the project. Trey managed our Google review take down. Within days,

1. The first fraudulent and defamatory review was removed.
2. He continues to work on another review that posted one star with no accompanying words by the same individual.

This review is taking longer to remove. David worked on the negative site push down. Immediately he recognized the site was using an unethical means of acquiring high Google positioning. Within days of alerting Google to the same, the site was pushed to page two.

Can you share any outcomes from the project that demonstrate progress or success?

Two negative Google reviews (both left by one person):

1. The fraudulent and defamatory review was down within a few days.
2. The review that had no content, simply one star is still up.

Apparently, no content reviews are harder to get removed. However, the fraudulent review was the most damaging to the business. We're very happy that the untrue and damaging information is gone.

One negative website: Within two weeks of taking over the online reputation management, the negative site went from position #3 to position #14, and continues to go down. David brought to our attention other issues which he promptly dealt with as well.

How effective was the workflow between your team and theirs?

Tony, Trey, and David shared an open line of communication throughout the project. Tony responded to calls and texts almost instantaneously. Net Reputation's time zone was three hours ahead of ours.

But that didn't preclude Tony from picking up the phone when he was out on a Friday night at 6:30pm. This is exactly what we needed when our business was under attack. I'm totally grateful to him for such responsiveness and dedication.

What did you find most impressive about this company?

There are a lot of companies out there that promise results. These guys actually get them. When our business was under attack, Net Reputation managed the situation professionally and delivered results. We are immensely grateful to the entire team there.

Are there any areas for improvement?

No

Please describe your company and your position there.

Self employee

For what projects/services did your company hire Net Reputation?

Remove negative information off google search

What were your goals for this project?

remove information

How did you select Net Reputation?

Read the information on their website

Describe the scope of their work in detail.

remove two websites off a google search

What was the team composition?

I work directly with Chris

Can you share any outcomes from the project that demonstrate progress or success?

I had something that i wanted removed on the google search. I read all over the internet how hard it is the remove information off of google. I thought it would be impossible! I finally call Net Reputation and talked with Chris. He was so professional and told me he could have it removed and what the cost would be. Within two weeks it was removed. I am so grateful ! I have now bought additional services from Net Reputation. I would highly recommend Chris and the Staff!!

How effective was the workflow between your team and theirs?

They were excellent.

What did you find most impressive about this company?

Chris told exactly what he could do and the cost - He did the job!

Are there any areas for improvement?

None

Please describe your company and your position there.

Ads2Convert is a performance-driven digital advertising agency. I am the managing director of the company and manage day-to-day operations, campaign strategy implementations & head a small media buying team.

For what projects/services did your company hire Net Reputation?

We had Net Reputation take care of our online reputation management, as we wanted to improve our company's online web presence & reputation.

What were your goals for this project?

We were looking to increase our online presence and remove some negative content that was meant to be posted about another company with a similar name to ours (which we have no connection with).

How did you select this vendor?

We initially ran a few Google searches, looking for solutions to our issues, and came across several online reputation management vendors. After speaking to several vendors’ sales teams and comparing quotes, we ended up picking NetReputation.com as they seemed to be most knowledgeable in the space and were quick to provide a case study of a similar issue they had taken care of for another business.

Describe the scope of their work in detail.

Net Reputation took care of suppressing an incorrectly posted negative review of another company, through the posting of several pieces of content which they were able to get ranked, replacing the misleading content in the search engines.

They used a combination of SEO techniques and leveraged partnerships they hold with high authority domains within Google search results, to achieve this. They also improved our company's web reputation.

What was the team composition?

They have a team of very helpful salespeople & highly skilled online reputation management specialists. We're very impressed by their cost-effective service, dedication, and timely service.

Can you share any outcomes from the project that demonstrate progress or success?

As per above, they were able to get rid of the negative content successfully and this has resulted in higher volumes of prospects reaching out to us.

How effective was the workflow between your team and theirs?

All team members we've dealt with were prompt to return emails & phone calls. They are very accessible and transparent, they took their time to explain the whole process, and gave frequent progress updates. All of our expectations have been exceeded.

What did you find most impressive about this company?

Their extensive experience and competency were impressive and have brought in great results. I was impressed that after working together, we saw better results in a matter of weeks rather than waiting several months to see them.

Are there any areas for improvement?

We had a very positive experience with NetReputation, there really weren't any downsides; we’ve been happy with their services.

Please describe your company and your position there.

We are into sales of classified information for sports trading. I work as a marketer.

For what projects/services did your company hire Net Reputation?

We hired them to re-design our website and also for seo services.

What were your goals for this project?

To get an seo optimized website to enhance our visibility in the search engines.

How did you select this vendor?

I got to know them through recommendation.

Describe the project in detail.

They initially did 2 designs for us and we ended up choosing one of them. The Designer was always in contact with us to know what our preferences are. I could be a little bit picky but i was satisfied with the design and the loading speed which was very important for us.

What was the team composition?

I only had communications with the Designer and the project manager. They always kept me abreast.

Can you share any outcomes from the project that demonstrate progress or success?

It's been 6 months after and i have noticed significant progress. First, our site now has a high loading speed, the rankings moved from page four to page two on google and I'm hopeful it will be on page one next year.

How effective was the workflow between your team and theirs?

The project manager and the designer were accessible and easy to communicate with throughout the project duration.

What did you find most impressive about this company?

I found them to be result-oriented. That's why I hired them despite having lower bids.

Are there any areas for improvement?

The only are i wish they could improve is the Seo part. I would love our rankings to move faster than it is.

Please describe your company and your position there.

I run a web design and development business.

For what projects/services did your company hire NetReputation.com?

I needed help with the online portfolio for my business on multiple websites. NetReputation.com helped me create, manage, and maintain them.

What were your goals for this project?

My goal for the engagement was to enhance my company’s online status.

How did you select this vendor?

I met Adam (Online Reputation Advisor, NetReputation.com) online. After vetted his business, we hired NetReputation.com.

Describe the scope of their work in detail.

NetReputation.com, Adam especially, helped position my business in a positive light on several platforms.

What was the team composition?

I’m not sure.

Can you share any outcomes from the project that demonstrate progress or success?

Since working with NetReputation.com, my business has been excelling on several sites.

How effective was the workflow between your team and theirs?

The workflow between our two teams was very good!

What did you find most impressive about this company?

I admired NetReputation.com’s communication skills and abilities in such a niche industry.

Are there any areas for improvement?

There are none that I can think of at the moment.

Please describe your company and your position there.

Business Owner, DominiqArt

For what projects/services did your company hire Net Reputation?

Building a website, SEO optimization, marketing strategies.

What were your goals for this project?

Online traffic, increased sales, attractive and user friendly website.

How did you select Net Reputation?

I have high expectations, when it comes to my bussines. Kamil, was able to meet every single one of them. He was trustworthy, and guaranteed the work.

Describe the scope of their work in detail.

Net Reputation created a marketing strategy to target very specific type of client. They optimized keywords on my website, helped me understand how to create the most effective content. They worked on my website, to look professional and be more user friendly.

What was the team composition?

I worked very closely with Kamil. He was updating me every month with the progress and results.

Can you share any outcomes from the project that demonstrate progress or success?

Website traffic increased by 400%, increased sales, social media engagement.

How effective was the workflow between your team and theirs?

Great communication, and very reliable.

What did you find most impressive about this company?

They never say NO, or IMPOSSIBLE. They're always up for challenges. No matter how difficult, they will try until it's done.

Are there any areas for improvement?

Exceptional work.

Please describe your company and your position there.

CEO INTERNATIONAL INVESTMENT BANKING

For what projects/services did your company hire Net Reputation?

Referred my major clients to enhance their online repuatation

What were your goals for this project?

Clear any derogatory listings that were not merited And to enhance the online business presence

How did you select this vendor?

Track record of success

Describe the scope of their work in detail.

Aggressive SEO and removals when available

What was the team composition?

I worked with three team members per project

Can you share any outcomes from the project that demonstrate progress or success?

Everyone of my clients were satisfied and have an ongoing tbusiness relationship

How effective was the workflow between your team and theirs?

Very efficient , good communication and reporting

What did you find most impressive about this company?

Ability to jump into the project and bring results quickly

Are there any areas for improvement?

Not that i have seen

Please describe your company and your position there.

It’s completely normal to be skeptical of on-line services, though without uncertainty, Net-Ruptation, is worth their weight in gold. I’ve had the pleasure to work closely with, Ryan, who has empathically attuned to the nature of my issue, as a result, I experienced his professionalism and, furthermore, diligence as it pertained to solving my issue. Ryan’s attributes, and hard-work, made it easy to work and trust in the company, of which he represents. Additionally, special thanks, and kind regards to the entire team. I have no doubt, this company will continue to succeed in their hornorable efforts.

For what projects/services did your company hire Net Reputation?

Net services

What were your goals for this project?

reputation resolution

How did you select this vendor?

Research of services and sites

Describe the project and the services they provided in detail.

Reputation services

What was the team composition?

Ryan, attorneys, etc.

Can you share any information that demonstrates the impact that this project has had on your business?

Please see above

How was project management arranged and how effective was it?

Beyond effective

What did you find most impressive about this company?

Their speedy resolution and accurate response time were impressive.

Are there any areas for improvement?

None

Please describe your company and your position there.

ConversionAdvocates is a leading Conversion Rate Optimization service  providing data-driven insights on the rate of return (RoR) of every advertisement, page, and email you send, helping to you greater confidence in all of your investments and hiring decisions. I am the Founder and CEO of the company and manage day-to-day operations, campaign strategy, and overview implementation.

For what projects/services did your company hire Net Reputation?

We hired Net Reputation for public relations because we understand the importance of a strong online reputation.

What were your goals for this project?

We were looking to increase our presence online and develop a public relations campaign.

How did you select this vendor?

We found them on Google and reach out to their sales team.

Describe the scope of their work in detail.

They have performed several reputation optimization campaigns, as well done SEO for our business pages.

What was the team composition?

They have a very complete team of highly skilled individuals. Very impressed by their dedication and timely service. Adam, Tyler, and Sergey are fantastic.

Can you share any outcomes from the project that demonstrate progress or success?

We've seen a noticeable increase in organic traffic and a positive ROI from public relations efforts.

How effective was the workflow between your team and theirs?

Their team is extremely responsive and dedicated to seeing results. They are open to using any form of communication including phone, email, or Asana.

What did you find most impressive about this company?

Their overall competence on how to improve your online reputation.

Are there any areas for improvement?

For now, I do not have any suggestions for the team.