Net Reputation

BACKGROUND

Please describe your company and position.

 I am the Owner of a financial services company 

Describe what your company does in a single sentence.

We are a financial planning firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net Reputation to accomplish?

• Suppress negative articles from an arrest
• Create custom content to help build up my online presence

SOLUTION

How did you find Net Reputation?

Online Search

Why did you select Net Reputation over others?

High ratings

How many teammates from Net Reputation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Danny and his team have done a great job since day one of the campagin. Their communication with me has been sufficient and they have been available whenever I needed them. The content created has been related to myself and they have also let me add content as well. They have surpressed the majority of negative content and continuing to do so.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Having negitive content at the top of search results. They have been able to push down the majority of the negative content and are continuing to work on it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they responded quickly when I had questions and started working on my project right away. 

What was your primary form of communication with Net Reputation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their succes rate and positive reviews. They are very personable and have never judged anything.

Are there any areas for improvement or something Net Reputation could have done differently?

None that I can think of. The monthly reports are helpful, and the team has always been available to answer any questions.

BACKGROUND

Please describe your company and position.

I am the Vice President of Finance of Canopy Management

Describe what your company does in a single sentence.

Canopy in an advertising and marketing e-commerce agency that creates and manages marketing campaigns on Amazon and Walmart Advertising Platforms for third party sellers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net Reputation to accomplish?

• Connect globally
• Increase partnership profitability
• Find business partners

SOLUTION

How did you find Net Reputation?

Online Search

Why did you select Net Reputation over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Net Reputation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NetReputation is an online and social media reputation company that provide us with ongoing monitoring, removal of bad reviews, and search optimization. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SEO navigation completion.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We receive monthly reports on our projects and follow up with face to face meetings to discuss the projectory of the project. Responses to our needs are handled immediately. 

What was your primary form of communication with Net Reputation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of Net Reputation is that our project is custom-tailored to our needs. They have an enormous amount of knowledge about what they do, but it is the attention to detial, the compassion and the understanding of our company culture that makes this process work.

Are there any areas for improvement or something Net Reputation could have done differently?

WE are extremely happy with the momentum we have going. 

BACKGROUND

Please describe your company and position.

 I am the Professor of an education company 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net Reputation to accomplish?

• To improve search results when searching on my name

SOLUTION

How did you find Net Reputation?

Online Search

Why did you select Net Reputation over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Net Reputation were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work in detail included optimizing search results: search engine optimization. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Have the optimal results in the first 20 search results using google for 4 key terms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery took time, but they kept with their promised delivery schedule. 

Response to my needs was very good. 

What was your primary form of communication with Net Reputation?

Virtual Meeting

What did you find most impressive or unique about this company?

Their depth of knowledge about SEO was impressive.

Are there any areas for improvement or something Net Reputation could have done differently?

Members of my team that were helping with SEO changed over time, which at times made work challenging. 

BACKGROUND

Please describe your company and position.

 I am the Owner of a design company 

Describe what your company does in a single sentence.

Graphic Design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net Reputation to accomplish?

• Help suppress one piece of negative content
• Create positive content
• Expand images for Google Search

SOLUTION

How did you find Net Reputation?

Online Search

Why did you select Net Reputation over others?

High ratings

How many teammates from Net Reputation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Suppress one piece of negative content while developing positive content. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Negative content went from being top article on Google Search to several pages down. Negative image was removed from Google Search.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delievered on time - monthly reports are thorough and show that progress is continual. 

What was your primary form of communication with Net Reputation?

Virtual Meeting

What did you find most impressive or unique about this company?

They've provided excellent communication, content options, superb monthly reports, and top-notch project management.

Are there any areas for improvement or something Net Reputation could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Executive of Timepiece

Describe what your company does in a single sentence.

Account Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net Reputation to accomplish?

• Integrity

SOLUTION

How did you find Net Reputation?

Online Search

Why did you select Net Reputation over others?

High ratings

How many teammates from Net Reputation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Internet 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Clarity. Customer service staff went above and  beyond. I received an outstanding experience. The product was better than expected. Plus, I was highly satisfied with the outcome.

Also, the service was quick, and the staff was friendly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The service was quick, and the staff was friendly. I was extremely happy with the results. 

What was your primary form of communication with Net Reputation?

Email or Messaging App

What did you find most impressive or unique about this company?

The turnaround time was incredible! 

Are there any areas for improvement or something Net Reputation could have done differently?

Ordering was a breeze. Pricing could have been less but it was still competitive according to industry standards. 

BACKGROUND

Please describe your company and position.

I am a Talent Acquisition Partner

Describe what your company does in a single sentence.

We are a health tech company that makes prescription drugs more affordable for consumers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net Reputation to accomplish?

• Positive Content Creation
• Positive Content Promotion
• Search Engine Optimization

SOLUTION

How did you find Net Reputation?

Online Search

Why did you select Net Reputation over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Net Reputation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The goal of this campaign is to create the appropriate combination and amount of positive content from the list of deliverables, associated with the listed targeted keywords to promote content and Google search results for me.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Still in progress

What was your primary form of communication with Net Reputation?

Virtual Meeting

What did you find most impressive or unique about this company?

I'm impressed with their communication and results.

Are there any areas for improvement or something Net Reputation could have done differently?

N/A

BACKGROUND

Please describe your company and position.

 I am the CEO of the company. 

Describe what your company does in a single sentence.

Photography

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net Reputation to accomplish?

• Branding
• Online presence

SOLUTION

How did you find Net Reputation?

Online Search

Why did you select Net Reputation over others?

Pricing fit our budget

How many teammates from Net Reputation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Net reputation helped boost my business sales and increased my visibility online.I thought my needs were unique, but my account manager was able to deliver

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I Received calls and monthly report updates from my project manager, David.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I felt I had a great project manager. He was very informative, delivered on time and promptly responded to my communication.

What was your primary form of communication with Net Reputation?

Email or Messaging App

What did you find most impressive or unique about this company?

I was really impressed with the results and their communication from start to finish. I was also impressed with the level of knowledge and professionalism.

Are there any areas for improvement or something Net Reputation could have done differently?

No. I was very satisfied with the level of service I received. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a dentistry company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Net Reputation?

We needed support in PR within our community to clear up some things about our company that weren’t accurate.

SOLUTION

What was the scope of their involvement?

Net Reputation provided PR services for us. The team started by walking me through the whole process and listing what services they could or couldn’t offer. After that, we signed the contract, paid them, and then worked on taking down harmful and inaccurate things about us on the internet.

What was the team composition?

We worked with Kevin (Reputation Specialist), Steve (Client Services Manager), and Kyle (Teammate).

How did you come to work with Net Reputation?

I found them through a Google search and called and talked to Kevin.

How much have you invested with them?

We spent less than $10,000 with them.

What is the status of this engagement?

We worked together from September–December 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Net Reputation delivered a 100% successful job with excellent quality because they took down all the negative comments on the internet.

How did Net Reputation perform from a project management standpoint?

Net Reputation met the 90-day deadline they gave us, stayed on budget, and communicated effectively via phone calls, email, and text messages.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

Kevin was my main point of contact and did an excellent job working with me.

What did you find most impressive about them?

I was impressed by their ability to take negative things down from the internet.

Are there any areas they could improve?

I didn’t think they could improve anything because they did a good job setting up expectations.

Do you have any advice for potential customers?

Be open and honest about your expectations so they can tell you if what you want is possible and create a program that can work best for your needs.

BACKGROUND

Please describe your company and position.

 I am the Marketing Manager of an environmental services company 

Describe what your company does in a single sentence.

Cleaning company working for small businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net Reputation to accomplish?

• Website
• Online presence

SOLUTION

How did you find Net Reputation?

Online Search

Why did you select Net Reputation over others?

• High ratings
• Company values aligned

How many teammates from Net Reputation were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are having a great time building our campaign in terms of improving my company´s status on the market. We got our website built masterfully and everything that was even the tiniest part of their operation helped me grow my business big time. A huge thanks to David, who monitored our progress and gave us a very thorough feedbacks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The amount of inquiries for our services is skyrocketing. Automatically it helped us to grow our business, since we could afford to hire quality employees. Our brand new image helped us to gain a huge amount of job inquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I always had someone at my disposal for questions. The communication was effortless. Everything was performed on time, no hiccup or delays.

What was your primary form of communication with Net Reputation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The guys have a huge amount of patience for my questions, always responsive always there for me.

Are there any areas for improvement or something Net Reputation could have done differently?

Not that I could tell.

BACKGROUND

Please describe your company and position.

I am the NA of an other industries company 

Describe what your company does in a single sentence.

Economic Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net Reputation to accomplish?

• Post removal for reputation and personal sanity

SOLUTION

How did you find Net Reputation?

Online Search

Why did you select Net Reputation over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned
• Other

How many teammates from Net Reputation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

NetReputation deindexed several pages that were attached to my name.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number and types of pages removed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They removed all posts within 1 week, which was incredibly impressive and exceeded my expectations

What was your primary form of communication with Net Reputation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their confidence, transparency, and effectiveness were impressive.

Are there any areas for improvement or something Net Reputation could have done differently?

No