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Top Crisis Communications Firms

When reputation is on the line, a specialized crisis communications agency can help you respond quickly, control the narrative, and rebuild stakeholder trust. Clutch makes it easy to find a partner you can rely on. Every provider in our directory is vetted through in-depth client interviews that verify results, responsiveness, and ethical standards. Use the filters to sort firms by budget, location, industry focus, and more, or start with popular regions such as the United States, United Kingdom, and Canada. With transparent reviews and data-rich profiles, you’ll quickly pinpoint the crisis communications experts best suited to safeguard your brand when it matters most.
Ratings Updated: December 6, 2025
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15 Leaders 15 Contenders

3,131 Companies

Public Relations Focus: Crisis communications

List of the Top Crisis Management Firms

  • Featured

    What are Featured Providers?

    10 to 1 Public Relations Logotype

    10 to 1 Public Relations

    4.9 23 reviews
    Premier Verified
    $5,000+
    $150 - $199 / hr
    10 - 49
    Scottsdale, AZ

    Services provided

    80% Public Relations
    10% Branding
    10% Marketing Strategy

    Focus Areas

    28% Crisis communications
    50% Corporate communications
    11% Online reputation management +1
    11% Public affairs

    10 to 1 Public Relations is a reputable PR agency known for excelling in crisis communications, media relations, and enhancing brand reputation. With a strong focus on corporate communications, 90% of clients praised their strategic media coverage and publicity efforts. Their transparent project management and impressive client-centric approach received unanimous acclaim, though 20% noted a desire for service expansion beyond traditional PR.

    See all 23 projects

    Reviews mention Helpful

    Clients have expressed a highly positive sentiment towards 10 to 1 Public Relations, highlighting their proactive approach and effective communication. One client noted that Rachael's weekly reports were particularly beneficial, allowing them to focus on other tasks. Additionally, the team's initiative in tracking award opportunities was deemed extremely helpful, especially for a startup. Overall, clients felt reassured by the consulting services and reported achieving their PR goals without any areas for improvement identified.
    • PR & Social Media Services for Food Services Mgmt Company
      5.0 Jul 24, 2023

      Their team did an exceptional job in recognizing various opportunities for us. Specifically, their assistance in managing our social media channels was immensely beneficial as we were relatively new to this domain and had limited experience. Their support was crucial and provided us with a significant boost.

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    Industry Experience

    10 to 1 Public Relations has demonstrated expertise across diverse industries, including healthcare, real estate, software, and non-profit sectors. Clients praised their effective crisis management in healthcare, reputation building in real estate, and brand awareness strategies in software. Overall, feedback highlights their communication, transparency, and ability to generate measurable outcomes, making them a strong fit for clients seeking PR support in these fields.

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    Select Industry to see insights

    Other industries Dental Software Real estate Manufacturing Consulting Healthcare Business services Nonprofit Sports Arts, entertainment & music Advertising & marketing Utilities

    Average Project Cost Breakdown

    $10,000 to $49,000 (7) $50,000 to $199,999 (7) $200,000 to $999,999 (4) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praised 10 to 1 Public Relations for delivering strong value for their investment, citing their responsiveness and ability to meet deadlines. One CEO noted they provided 'good value for cost,' while another client appreciated their proactive approach, leading to increased media exposure despite a modest budget. Overall, feedback reflects a sentiment of satisfaction regarding the firm's pricing relative to the quality of service, with clients feeling they received more than they paid for.
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    View projects from:

    Phoenix, Arizona (10) Scottsdale, Arizona (3) Chicago, Illinois (1) Minneapolis, Minnesota (1) Stevens Point, Wisconsin (1) Los Angeles, California (1) Orem, Utah (1) Mesa, Arizona (1) Spokane, Washington (1) Boston, Massachusetts (1) Youngtown, Arizona (1) Media, Pennsylvania (1)
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    Net Reputation Logotype

    Net Reputation

    5.0 51 reviews
    Premier Verified
    $1,000+
    $100 - $149 / hr
    50 - 249
    Sarasota, FL

    Services provided

    65% Public Relations
    20% Search Engine Optimization
    15% Digital Strategy

    Focus Areas

    10% Crisis communications
    80% Online reputation management
    10% Corporate communications

    Net Reputation is an online reputation management firm that specializes in maintaining and improving brand reputation through strategic public communications and media relations. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their professionalism, responsiveness, and effectiveness in suppressing negative content and enhancing online presence. Clients commend their personalized approach and ability to deliver consistent, timely results.

    See all 51 projects
    1 of 1 Crisis communications reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Crisis communications Experience

    Overall feedback for Net Reputation in Crisis communications highlights their expertise and customized approach, with 100% positive sentiment from clients. Reviewers commend their attention to detail, timely communication, and alignment with client values. Notable client feedback emphasizes their compassionate service and effective project management, underscoring the impact on partnership profitability and global connectivity. The majority of clients report successful outcomes, showcasing significant satisfaction with their tailored solutions.

    Read Most Recent Review
    19 of 20 Public Relations reviews are 5 stars
    1 new review for Public Relations in past 6 months
    Less than $10,000 avg. project cost

    Public Relations PROJECT HIGHLIGHT

    Online Reputation Management for Insurance Agency

    4.5 — An insurance agency hired Net Reputation to help them manage their online reputation. The team has published several articles about the client's business on various platforms to boost their online Read more
    Read 20 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (13) $10,000 to $49,000 (8) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Net Reputation for providing excellent value for money, noting that their pricing aligns well with budget expectations. Feedback highlights that the company's services yielded significant improvements in online reputation, with one client mentioning a $6,000 investment resulting in substantial visibility gains. Overall sentiment is highly positive, as clients emphasize the effectiveness, responsiveness, and professionalism of the team, with many stating they received more than what they paid for.
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    United States (24) Canada (3) England (1)
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    Atlas Marketing Logotype

    Atlas Marketing

    4.9 22 reviews
    Premier Verified
    $5,000+
    $200 - $300 / hr
    2 - 9
    Sewickley, PA

    Services provided

    25% Public Relations
    25% Marketing Strategy
    20% Digital Strategy +2
    20% Social Media Marketing
    10% Web Design

    Focus Areas

    75% Crisis communications
    25% Online reputation management

    Atlas Marketing is a Public Relations firm specializing in crisis management and corporate communications. With overwhelmingly positive feedback, 100% of reviewers commend their responsiveness and strategic approach, while 75% highlight their impressive project management and communication skills. Clients consistently praise Chris and his team's ability to deliver comprehensive crisis communications plans and media relations strategies, enhancing brand reputation and ensuring effective public affairs management.

    See all 22 projects

    Reviews mention Personable

    Client feedback highlights Atlas Marketing's personable approach as a key strength. One client noted their team as 'incredibly personable,' which contributed positively to the project's intense nature. Another client emphasized their 'personal approach,' stating that Atlas stands out from other agencies due to their honesty and straightforward communication. Overall, the sentiment reflects a strong appreciation for the team's ability to build genuine relationships while maintaining professionalism.
    • Web Dev for Nonprofit Organization
      5.0 Jul 22, 2021

      They were not only a solid professional core, but incredibly personable as well, which is certainly a positive given the intense nature of this project.

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    • Marketing Strategy for a Cybersecurity Firm
      5.0 Aug 13, 2019

      What’s really unique about Atlas Marketing is their personal approach. They’re completely different than other agencies we dealt with in the past.

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    1 of 2 reviews are 5 stars
    1 new review for Public Relations services
    Less than $10,000 avg. project cost

    Reviewed 2 times in the past 6 months

    In recent reviews, clients praised Atlas Marketing for their exceptional responsiveness and professionalism. One client highlighted the successful creation of a webinar for over 200 attendees, rating their work 9.8 out of 10 and noting positive investor feedback. Another client commended their ability to deliver timely and well-structured proposals, despite challenges. Overall, clients expressed high satisfaction with Atlas Marketing's focus and adaptability, recommending their services without reservations.
    Read 2 Recent Reviews
    2 of 3 Crisis communications reviews are 5 stars
    1 new review for Crisis communications in past 6 months
    Less than $10,000 avg. project cost

    Crisis communications Experience

    Atlas Marketing has garnered overwhelmingly positive feedback for their Crisis Communications services, with 100% of reviewers expressing satisfaction. Clients commend their responsiveness and industry knowledge, vital for effective crisis management. For instance, one client noted their ability to streamline feedback into actionable plans, while another highlighted successful retention of a key customer during a crisis. Overall, clients appreciate the tailored solutions and strategic insights provided, indicating a strong impact on their crisis preparedness and communication strategies.

    Read Most Recent Review

    View projects from:

    United States (19) Belgium (1) England (1)
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  • Margaux and Associates Logotype

    Margaux and Associates

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    90% Public Relations
    10% Event Management

    Focus Areas

    50% Crisis communications
    50% Online reputation management

    Margaux and Associates is a public relations firm. The Dearborn, Michigan-based company was launched in 2000. Their team focuses on Public Relations and Event Management.

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  • Smith & Knibbs Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Deerfield Beach, FL

    Services provided

    90% Public Relations
    10% Event Management

    Focus Areas

    50% Crisis communications
    50% Corporate communications

    Smith & Knibbs, a PR company, was launched in 1979. The company focuses on Public Relations and Event Management, and is small.

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  • Featured

    What are Featured Providers?

    Reputation Defense Network Logotype

    Reputation Defense Network

    5.0 8 reviews
    Verified
    $1,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Services provided

    60% Public Relations
    10% Content Marketing
    10% Content Moderation Services +2
    10% Corporate Law
    10% Digital Strategy

    Focus Areas

    10% Crisis communications
    70% Online reputation management
    10% Corporate communications +1
    10% Investor relations

    Reputation Defense Network is a specialized Public Relations firm focusing on brand reputation management and suppression of negative content across various industries. With consistently positive feedback from clients, they are commended for their swift action, effective strategies, and seamless communication. Approximately 100% of reviews highlight their expertise in managing online presence and reputation, particularly in media relations and public communications.

    See all 8 projects

    Reviews mention Communicative

    Clients have expressed a positive sentiment regarding the communicative nature of Reputation Defense Network. One reviewer noted the 'easy and straightforward electronic and telephonic communications' throughout the project, highlighting effective collaboration. Additionally, the client appreciated the team's ability to execute their goals as desired, indicating a strong alignment and understanding between both parties. Overall, the feedback underscores the company's proficiency in maintaining clear and effective communication.
    • Reputation Management for Medical Practice Firm
      5.0 Oct 21, 2020

      The effectiveness of the workflow between our team and theirs was demonstrated by easy and straightforward electronic and telephonic communications.

      Read Full Review
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    7 of 7 Public Relations reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Public Relations PROJECT HIGHLIGHT

    Reputation Management for Medical Practice Firm

    5.0 — A medical practice firm hired Reputation Defense Network to employ PR strategies for their brand. The team's main goal is to remove negative information and reviews about the company. Read more
    Read 7 Reviews

    Industry Experience

    Reputation Defense Network has demonstrated extensive expertise in various industries, including Automotive, IT Services, Advertising & Marketing, Healthcare, Consumer Products, and Real Estate. Clients reported strengths in effective suppression and removal of negative content, swift action, and seamless communication. Overall sentiment is highly positive, highlighting their strategic approach and commitment to client satisfaction. Potential clients in these sectors can expect a thorough understanding of industry challenges and targeted solutions.

    Read All Reviews

    Select Industry to see insights

    Automotive IT Services Advertising & marketing Healthcare Consumer Products Real estate

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients generally perceive Reputation Defense Network as a provider that delivers strong value for money, despite some feedback about higher costs compared to competitors. One client noted, 'the cost was a bit higher than some of the others, but we really wanted results with guaranteed milestones.' Another remarked on their satisfaction with the outcomes, stating, 'we are quite successful in managing the online attacks,' indicating that clients feel the investment is justified by the results achieved.
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    Percepto Logotype

    Percepto

    4.8 17 reviews
    Verified
    $10,000+
    $150 - $199 / hr
    10 - 49
    Tel Aviv-Yafo, Israel

    Services provided

    25% Public Relations
    25% Content Marketing
    20% Digital Strategy +3
    10% Branding
    10% Event Management
    10% Search Engine Optimization

    Focus Areas

    16% Crisis communications
    68% Online reputation management
    16% Investor relations

    Percepto is a Public Relations and Communications firm specializing in reputation management and online presence enhancement. Across its reviews, 80% highlight their exceptional project management and tailored strategies. With an impressive 88% positive feedback, clients frequently commend their adaptability and effectiveness, particularly in media relations and brand reputation initiatives.

    See all 17 projects

    Reviews mention Efficient

    Clients have consistently praised Percepto for their efficiency in project management, highlighting their regular reporting and clear communication. One client noted that their team tracked engagements efficiently, leading to positive results over time. The responsiveness to feedback and the ability to provide multiple options were particularly commendable. Overall, the sentiment surrounding Percepto's efficiency is highly positive, with no suggestions for improvement identified.
    • Online Reputation Management for a Public Affairs Company
      4.5 Jan 27, 2020

      From a project management standpoint, it was efficient. We had regular reporting and calls. They were very clear on what was and wasn’t achievable. Their team also provided various options to choose from, while being receptive to comments promptly.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (3) Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight Percepto's competitive pricing and value for money, with several noting that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client mentioned spending under £10,000 ($13,000) for tailored web development, emphasizing the good value received. Another remarked on the exceptional project management and responsiveness, stating that Percepto's work was worth the investment despite being perceived as somewhat pricey. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.
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    More responsive than most other service providers

    Percepto is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Israel (7) United States (3) Germany (1) Poland (1) Switzerland (1) England (1)
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  • Crossbow Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Tempe, AZ

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Public affairs

    Public relations agency Crossbow Communications was launched in 1985. The firm offers Public Relations.

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  • IDDEA Comunicaciones Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Bogota, Colombia

    Services provided

    70% Public Relations
    30% Corporate Training & Coaching

    Focus Areas

    50% Crisis communications
    25% Corporate communications
    25% Public affairs

    IDDEA Comunicaciones, a public relations firm, provide Public Relations and Corporate Training & Coaching. They were established in 2014.

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  • PR İstanbul Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Beyoğlu , Türkiye

    Services provided

    90% Public Relations
    10% Event Management

    Focus Areas

    50% Crisis communications
    50% Corporate communications

    PR İstanbul is a PR firm founded in 2008. The firm provides Public Relations and Event Management, and is small.

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  • Exposure BBC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    San Ramon, CA

    Services provided

    90% Public Relations
    10% Event Management

    Focus Areas

    50% Crisis communications
    50% Public affairs

    Public relations company Exposure BBC was launched in 2009. Headquartered in San Ramon, California, the team focuses on Public Relations and Event Management.

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  • Food PR and Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Dublin 2, Ireland

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Corporate communications

    Established in 2004, Food PR and Communications is a public relations agency. The small team specializes in Public Relations.

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  • Broadview Strategy Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    90% Public Relations
    10% Event Management

    Focus Areas

    50% Crisis communications
    50% Public affairs

    Broadview Strategy Group is a small public relations company in Toronto, Canada. The team focuses on Public Relations and Event Management.

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  • GLO Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    90% Public Relations
    10% Event Management

    Focus Areas

    50% Crisis communications
    50% Corporate communications

    Based in Toronto, Canada, GLO Communications is a small public relations company. The team focuses on Public Relations and Event Management.

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  • Strategic Vision, Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Tarrytown, NY

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Corporate communications

    Established in 1999, Strategic Vision, Inc is a public relations firm. Based in Tarrytown, New York, the team provides Public Relations.

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  • The Communications Strategy Group Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Marblehead, MA

    Services provided

    70% Public Relations
    30% Market Research

    Focus Areas

    50% Crisis communications
    50% Corporate communications

    Launched in 1987, The Communications Strategy Group Inc. Is a PR company. Their team offers Public Relations and Market Research.

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  • Momentum Communications Kft. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Budapest, Hungary

    Services provided

    70% Public Relations
    10% Content Marketing
    10% Event Management +1
    10% Social Media Marketing

    Focus Areas

    50% Crisis communications
    50% Corporate communications

    In Budapest, Hungary, Momentum Communications Kft. Is a small PR firm. Their services include Public Relations and Content Marketing.

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  • PRo Communications Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Budapest, Hungary

    Services provided

    50% Public Relations
    20% Branding
    20% Social Media Marketing +1
    10% Event Management

    Focus Areas

    100% Crisis communications

    PRo Communications Ltd. Is a PR firm founded in 2011. The team provides Public Relations and Branding and is in Budapest, Hungary.

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  • Chandler Solutions LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Seattle, WA

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Public affairs

    Chandler Solutions LLC, a small PR agency, is based in Seattle, Washington. Their services include Public Relations.

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  • Elwood Public Relations Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Arlington, TN

    Services provided

    90% Public Relations
    10% Event Management

    Focus Areas

    50% Crisis communications
    25% Online reputation management
    25% Public affairs

    Elwood Public Relations is a PR company. The Arlington, Tennessee-based firm offers Public Relations and Event Management.

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  • MPACT Communication Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    East Lansing, MI

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    30% Public affairs
    20% Corporate communications

    MPACT Communication is a PR agency. The East Lansing, Michigan-based company was founded in 2007. Their team specializes in Public Relations.

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  • Marjason Consulting Logotype

    Marjason Consulting

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    50% Public Relations
    50% Business Consulting

    Focus Areas

    100% Crisis communications

    Headquartered in Dubai, United Arab Emirates, Marjason Consulting is a PR agency and Business Consulting company. They provide Public Relations and Business Consulting and were established in 2015.

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  • 5cero2 Comunicación Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Madrid, Spain

    Services provided

    50% Public Relations
    20% Content Marketing
    20% Content Writing Services +1
    10% Event Management

    Focus Areas

    100% Crisis communications

    PR firm 5cero2 Comunicación was launched in 2002. The company provides Public Relations and Content Writing Services.

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  • &Smyth Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Dublin, Ireland

    Services provided

    70% Public Relations
    15% Content Marketing
    15% Content Writing Services

    Focus Areas

    50% Crisis communications
    50% Corporate communications

    &Smyth, a PR agency, was founded in 2013. They offers Public Relations and Content Writing Services.

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  • Ruggerio Willson Watson LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Dover, DE

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    50% Public affairs

    Ruggerio Willson Watson LLC is a public relations company. They were established in 2005 and focus on Public Relations.

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  • LFPR & Content Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Malmö, Sweden

    Services provided

    50% Public Relations
    50% Media Planning & Buying

    Focus Areas

    100% Crisis communications

    LFPR & Content is a PR company and media planning and buying agency. They are headquartered in Malmö, Sweden and have small team. Their services include Public Relations and Media Planning &

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  • MØRLAND & JOHNSEN Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Oslo, Norway

    Services provided

    70% Public Relations
    30% Business Consulting

    Focus Areas

    50% Crisis communications
    50% Public affairs

    MØRLAND & JOHNSEN is a PR company located in Oslo, Norway. Their services include Public Relations and Business Consulting.

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  • Chapter 4 Serbia Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Beograd, Serbia

    Services provided

    70% Public Relations
    30% Market Research

    Focus Areas

    50% Crisis communications
    50% Corporate communications

    Chapter 4 Serbia is a public relations company. Established in 2010, the agency specializes in Public Relations and Market Research.

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  • CRC Public Relations Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Brisbane City, Australia

    Services provided

    100% Public Relations

    Focus Areas

    50% Crisis communications
    20% Corporate communications
    20% Online reputation management +1
    10% Public affairs

    CRC Public Relations, a public relations company, was founded in 2021. The firm provides Public Relations.

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  • Waterwheel Marketing Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    Freelancer
    Surfside Beach, SC

    Services provided

    30% Public Relations
    30% Pay Per Click
    20% Business Consulting +1
    20% Fractional CFO Services

    Focus Areas

    50% Crisis communications
    50% Corporate communications

    Founded in 2024, Waterwheel Marketing is a public relations firm. The small team focuses on Public Relations and Pay Per Click.

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  • Impact Montenegro Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Herceg Novi, Montenegro

    Services provided

    30% Public Relations
    20% Business Consulting
    10% Event Management +11
    10% Marketing Strategy
    10% Social Media Marketing
    5% Call Center Services
    5% Corporate Training & Coaching
    3% Advertising
    2% Media Planning & Buying
    1% Event Marketing
    1% Immigration Law
    1% Internet & Technology Law
    1% Other Marketing
    1% Tax Law

    Focus Areas

    25% Crisis communications
    38% Corporate communications
    13% Investor relations +2
    13% Online reputation management
    11% Public affairs

    Impact Montenegro is a Herceg Novi, Montenegro-based public relations firm. They offer Public Relations and Business Consulting and were founded in 2019.

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  • RF|Binder Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    New York, NY

    Services provided

    15% Public Relations
    30% Marketing Strategy
    15% Branding +3
    15% Business Consulting
    15% Digital Strategy
    10% Event Management

    Focus Areas

    13% Crisis communications
    50% Corporate communications
    13% Investor relations +2
    13% Online reputation management
    11% Public affairs

    Founded in 2001, RF|Binder is a midsize New York, New York-based Marketing Strategy company. Their team specializes in Marketing Strategy and Branding.

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  • JD Ellison & Company Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Asheville, NC

    Services provided

    20% Public Relations
    30% Event Marketing
    25% Branding +3
    10% Event Management
    10% Marketing Strategy
    5% Media Planning & Buying

    Focus Areas

    43% Crisis communications
    29% Online reputation management
    28% Public affairs

    JD Ellison & Company is an Event Marketing company established in 2018. In Asheville, North Carolina, the team specializes in Event Marketing and Branding.

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  • AMISE | Reputation Management Logotype

    AMISE | Reputation Management

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    45% Public Relations
    25% Branding
    10% Media Planning & Buying +2
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    10% Crisis communications
    50% Online reputation management
    20% Other PR +1
    20% Public affairs

    PR agency AMISE | Reputation Management was established in 2023. The team specializes in Public Relations and Branding.

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  • A to Z Communications Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    10 - 49
    Pittsburgh, PA

    Services provided

    10% Public Relations
    10% Advertising
    10% Branding +7
    10% Digital Strategy
    10% Graphic Design
    10% Market Research
    10% Marketing Strategy
    10% Media Planning & Buying
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    28% Crisis communications
    28% Corporate communications
    27% Public affairs +1
    17% Investor relations

    Headquartered in Pittsburgh, Pennsylvania and Okatie, South Carolina, A to Z Communications is an Advertising company. They focus on Advertising and Branding.

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  • Tironi Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Las Condes, Chile

    Services provided

    35% Public Relations
    35% Branding
    30% Corporate Training & Coaching

    Focus Areas

    50% Crisis communications
    50% Corporate communications

    Tironi is a branding agency. They are based in Las Condes, Chile. Their team provides Branding and Public Relations.

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  • Influence Associates Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    London, England

    Services provided

    70% Public Relations
    30% Branding

    Focus Areas

    35% Crisis communications
    35% Corporate communications
    30% Online reputation management

    Influence Associates is a public relations agency. They are in London, England and have midsize team. They offer Public Relations and Branding.

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  • Readwiser Logotype

    Readwiser

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249

    Services provided

    25% Public Relations
    25% Market Research
    25% Performance Marketing +1
    25% Social Media Marketing

    Focus Areas

    20% Crisis communications
    20% Corporate communications
    20% Investor relations +2
    20% Online reputation management
    20% Other PR

    Readwiser is a PR company. Located in Nottingham, England, the firm was established in 2016. Their services include Public Relations and Market Research.

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  • Media Mic Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    New Delhi, India

    Services provided

    10% Public Relations
    20% Advertising
    20% Branding +3
    20% Market Research
    20% Marketing Strategy
    10% Event Management

    Focus Areas

    33% Crisis communications
    34% Public affairs
    33% Online reputation management

    Media Mic is an Advertising company. The New Delhi, India-based team offers Advertising and Branding.

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  • Yardstick Marketing Management Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Dubai, United Arab Emirates

    Services provided

    20% Public Relations
    10% Event Management
    10% Event Marketing +7
    10% Graphic Design
    10% Media Planning & Buying
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Development
    5% Branding
    5% Web Design

    Focus Areas

    20% Crisis communications
    20% Corporate communications
    15% Investor relations +3
    15% Online reputation management
    15% Other PR
    15% Public affairs

    Established in 2012, Yardstick Marketing Management is a public relations firm. The team offers Public Relations and Media Planning & Buying.

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  • bcbiz Logotype

    bcbiz

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    20% Public Relations
    20% Advertising
    20% Branding +2
    20% Corporate Training & Coaching
    20% Social Media Marketing

    Focus Areas

    20% Crisis communications
    20% Corporate communications
    20% Investor relations +2
    20% Online reputation management
    20% Public affairs

    Bcbiz is a small Advertising company in São Paulo, Brazil. Their services include Advertising and Branding.

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  • Eveda-Design.com Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Plovdiv, Bulgaria

    Services provided

    10% Public Relations
    20% Advertising
    20% Logo +3
    20% Web Design
    20% Web Development
    10% Event Management

    Focus Areas

    40% Crisis communications
    60% Public affairs

    Eveda-Design.com is an Advertising company. Launched in 2016, the agency offers Advertising and Logo.

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  • DYS Media, LLC Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    Grand Rapids, MI

    Services provided

    40% Public Relations
    30% Digital Strategy
    30% Web Design

    Focus Areas

    10% Crisis communications
    55% Corporate communications
    20% Online reputation management +1
    15% Public affairs

    DYS Media, LLC is a PR company. Headquartered in Grand Rapids, Michigan, the firm focuses on Public Relations and Digital Strategy.

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  • INSPIRATIQUE LLC Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    2 - 9
    Minato City, Japan

    Services provided

    15% Public Relations
    40% Marketing Strategy
    20% Branding +3
    10% Advertising
    10% Digital Strategy
    5% Market Research

    Focus Areas

    14% Crisis communications
    86% Corporate communications

    Marketing Strategy company INSPIRATIQUE LLC was founded in 2015. The firm focuses on Marketing Strategy and Branding, and is small.

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  • Electriflight Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Wayne, NJ

    Services provided

    40% Public Relations
    20% Event Marketing
    15% Branding +2
    15% Social Media Marketing
    10% Event Management

    Focus Areas

    22% Crisis communications
    56% Corporate communications
    11% Investor relations +1
    11% Online reputation management

    Electriflight is a Wayne, New Jersey-based public relations agency. Their services include Public Relations and Event Marketing.

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  • Horowitz Agency, Inc. Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    10 - 49
    Los Angeles, CA

    Services provided

    25% Public Relations
    15% Content Marketing
    15% Digital Strategy +5
    15% Social Media Marketing
    10% Marketing Strategy
    10% Web Design
    5% Email Marketing
    5% Search Engine Optimization

    Focus Areas

    10% Crisis communications
    55% Corporate communications
    35% Online reputation management

    Horowitz Agency, Inc. Is a Los Angeles, California-based PR firm. Their services include Public Relations and Digital Strategy.

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  • EloQ Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ho Chi Minh, Vietnam

    Services provided

    25% Public Relations
    20% Marketing Strategy
    20% Social Media Marketing +5
    10% Advertising
    10% Event Management
    10% Event Marketing
    3% Translation
    2% Transcription

    Focus Areas

    12% Crisis communications
    71% Corporate communications
    17% Online reputation management

    Public relations company EloQ Communications was launched in 2015. Located in Ho Chi Minh, Vietnam, the team focuses on Public Relations and Marketing Strategy.

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  • Dreamz Group Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    50 - 249
    Lucknow, India

    Services provided

    10% Public Relations
    20% Event Marketing
    10% Advertising +6
    10% Branding
    10% Direct Marketing
    10% Market Research
    10% Marketing Strategy
    10% Media Planning & Buying
    10% Other Marketing

    Focus Areas

    25% Crisis communications
    25% Corporate communications
    25% Investor relations +1
    25% Online reputation management

    Dreamz Group is an Event Marketing company established in 2008. The agency provides Event Marketing and Advertising, and is midsize.

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  • Molise PR Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    2 - 9
    Chicago, IL

    Services provided

    10% Public Relations
    30% Marketing Strategy
    20% Branding +2
    20% Social Media Marketing
    20% Web Design

    Focus Areas

    33% Crisis communications
    34% Online reputation management
    33% Corporate communications

    Marketing Strategy company Molise PR provides Marketing Strategy and Branding. They were established in 2008.

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  • Upmarketry Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Wokingham, England

    Services provided

    10% Public Relations
    10% Branding
    10% Content Marketing +7
    10% Content Writing Services
    10% Email Marketing
    10% Graphic Design
    10% Marketing Strategy
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    33% Crisis communications
    67% Online reputation management

    In Wokingham, England, Upmarketry is a branding agency. They specialize in Branding and Public Relations.

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  • MacKenzie Logotype

    Not yet reviewed

    $25,000+
    Undisclosed
    2 - 9
    San Francisco, CA

    Services provided

    10% Public Relations
    10% Advertising
    10% Branding +8
    10% Content Marketing
    10% Graphic Design
    10% Logo
    10% Market Research
    10% Marketing Strategy
    10% Print Design
    5% Packaging Design
    5% Video Production

    Focus Areas

    33% Crisis communications
    34% Other PR
    33% Corporate communications

    MacKenzie is an Advertising company. Located in San Francisco, California, the company offers Advertising and Branding.

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  • Burkhart Marketing Partners Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Indianapolis, IN

    Services provided

    10% Public Relations
    10% Advertising
    10% Branding +7
    10% Email Marketing
    10% Event Marketing
    10% Pay Per Click
    10% Print Design
    10% Search Engine Optimization
    10% Social Media Marketing
    10% UX/UI Design

    Focus Areas

    25% Crisis communications
    25% Corporate communications
    25% Online reputation management +1
    25% Public affairs

    Burkhart Marketing Partners is an Advertising company launched in 1998. The team focuses on Advertising and UX/UI Design.

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  • United Partners Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    София, Bulgaria

    Services provided

    10% Public Relations
    20% Conversion Optimization
    10% Content Marketing +6
    10% Digital Strategy
    10% Event Marketing
    10% Market Research
    10% Marketing Strategy
    10% Media Planning & Buying
    10% Social Media Marketing

    Focus Areas

    25% Crisis communications
    25% Corporate communications
    25% Online reputation management +1
    25% Public affairs

    United Partners is a small Conversion Optimization company in София, Bulgaria. The team offers Conversion Optimization and Content Marketing.

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  • Platypus Advertising + Design Logotype

    Not yet reviewed

    $25,000+
    Undisclosed
    10 - 49
    Pewaukee, WI

    Services provided

    15% Public Relations
    25% Graphic Design
    20% Branding +3
    20% Media Planning & Buying
    10% Advertising
    10% Web Design

    Focus Areas

    20% Crisis communications
    40% Public affairs
    30% Corporate communications +1
    10% Investor relations

    Platypus Advertising + Design is a small graphic design agency launched in 1987. Their services include Graphic Design and Branding.

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  • Kliff Technologies - India Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Delhi, India

    Services provided

    10% Public Relations
    10% Advertising
    10% Branding +7
    10% Digital Strategy
    10% Direct Marketing
    10% Event Marketing
    10% Market Research
    10% Marketing Strategy
    10% Media Planning & Buying
    10% Pay Per Click

    Focus Areas

    25% Crisis communications
    38% Online reputation management
    13% Corporate communications +2
    13% Investor relations
    11% Public affairs

    Kliff Technologies - India is an Advertising company established in 2010. The small team offers Advertising and Branding.

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Otter Public Relations
2 5WPR
3 Net Reputation
4 Red Banyan
5 Interdependence
6 10 to 1 Public Relations
7 Swerve
8 Atlas Marketing
9 PRLab
10 Prohibition
11 Channel V Media
12 OBA PR
13 Pierpont Communications
14 Mekky Media Relations
15 Orangefiery

List of the Top 15 Crisis Management Firms

  1. Otter Public Relations Logotype

    Otter Public Relations

    $5,000+
    $100 - $149 / hr
    10 - 49
    St. Petersburg, FL

    Ability to deliver

    39.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    100% Public Relations
    25% Crisis communications
    View Profile Visit Website
  2. 5WPR Logotype

    5WPR

    $10,000+
    $100 - $149 / hr
    250 - 999
    New York, NY

    Ability to deliver

    36.2/40.0
    18.2/20 Reviews
    8.1/10 Clients & Experience
    10/10 Market Presence

    Service focus

    60% Public Relations
    25% Crisis communications
    40% Other
    View Profile Visit Website
  5. Interdependence Logotype

    Interdependence

    $5,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    37.2/40.0
    19.4/20 Reviews
    8.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    100% Public Relations
    20% Crisis communications
    View Profile Visit Website
  6. 10 to 1 Public Relations Logotype

    10 to 1 Public Relations

    $5,000+
    $150 - $199 / hr
    10 - 49
    Scottsdale, AZ

    Ability to deliver

    36.7/40.0
    17.6/20 Reviews
    9.7/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    80% Public Relations
    28% Crisis communications
    20% Other
    View Profile Visit Website
  7. Swerve Logotype

    Swerve

    $10,000+
    $150 - $199 / hr
    10 - 49
    Burlington, Canada

    Ability to deliver

    37.7/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    30% Public Relations
    43% Crisis communications
    70% Other
    View Profile Visit Website
  8. Atlas Marketing Logotype

    Atlas Marketing

    $5,000+
    $200 - $300 / hr
    2 - 9
    Sewickley, PA

    Ability to deliver

    36.8/40.0
    17.8/20 Reviews
    9.9/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    25% Public Relations
    75% Crisis communications
    75% Other
    View Profile Visit Website
  9. PRLab Logotype

    PRLab

    $5,000+
    $100 - $149 / hr
    10 - 49
    Amsterdam, Netherlands

    Ability to deliver

    37.5/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% Public Relations
    10% Crisis communications
    View Profile Visit Website
  10. Prohibition Logotype

    Prohibition

    $5,000+
    $100 - $149 / hr
    10 - 49
    Leeds, England

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    9.7/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    35% Public Relations
    45% Crisis communications
    65% Other
    View Profile Visit Website
  11. Channel V Media Logotype

    Channel V Media

    $10,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Ability to deliver

    37/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    60% Public Relations
    11% Crisis communications
    40% Other
    View Profile Visit Website
  12. OBA PR Logotype

    OBA PR

    $1,000+
    $300+ / hr
    10 - 49
    Agios Athanasios, Cyprus

    Ability to deliver

    35.6/40.0
    16.8/20 Reviews
    9.3/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    80% Public Relations
    17% Crisis communications
    20% Other
    View Profile Visit Website
  13. Pierpont Communications Logotype

    Pierpont Communications

    $10,000+
    Undisclosed
    10 - 49
    Houston, TX

    Ability to deliver

    35.8/40.0
    16.2/20 Reviews
    9.8/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    55% Public Relations
    19% Crisis communications
    45% Other
    View Profile Visit Website
  14. Mekky Media Relations Logotype

    Mekky Media Relations

    $5,000+
    $150 - $199 / hr
    2 - 9
    Chicago, IL

    Ability to deliver

    34.3/40.0
    16.2/20 Reviews
    9.2/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    55% Public Relations
    50% Crisis communications
    45% Other
    View Profile Visit Website
  15. Orangefiery Logotype

    Orangefiery

    $25,000+
    $200 - $300 / hr
    10 - 49
    New York, NY

    Ability to deliver

    35.6/40.0
    16.4/20 Reviews
    9.8/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    40% Public Relations
    33% Crisis communications
    60% Other
    View Profile Visit Website
  16. BIG FISH PR Logotype

    BIG FISH PR

    $10,000+
    $150 - $199 / hr
    10 - 49
    Boston, MA

    Ability to deliver

    33.7/40.0
    17.4/20 Reviews
    8.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    100% Public Relations
    33% Crisis communications
    View Profile Visit Website
  17. Aspectus Logotype

    Aspectus

    $5,000+
    $150 - $199 / hr
    50 - 249
    London, England

    Ability to deliver

    37.3/40.0
    18.4/20 Reviews
    9.1/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    25% Public Relations
    15% Crisis communications
    75% Other
    View Profile Visit Website
  18. Matter Communications Logotype

    Matter Communications

    $25,000+
    $100 - $149 / hr
    50 - 249
    Boston, MA

    Ability to deliver

    36/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    25% Public Relations
    27% Crisis communications
    75% Other
    View Profile Visit Website
  19. UpSpring Logotype

    UpSpring

    $25,000+
    $200 - $300 / hr
    50 - 249
    New York, NY

    Ability to deliver

    36.2/40.0
    17.2/20 Reviews
    9.7/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    40% Public Relations
    10% Crisis communications
    60% Other
    View Profile Visit Website
  20. BrandBomb PR & Social Media Logotype

    BrandBomb PR & Social Media

    $5,000+
    $150 - $199 / hr
    2 - 9
    Las Vegas, NV

    Ability to deliver

    35.1/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    50% Public Relations
    33% Crisis communications
    50% Other
    View Profile Visit Website
  21. Baden Bower Logotype

    Baden Bower

    $1,000+
    < $25 / hr
    50 - 249

    Ability to deliver

    34/40.0
    20/20 Reviews
    5.3/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    90% Public Relations
    20% Crisis communications
    10% Other
    View Profile Visit Website
  22. Goldman McCormick PR Logotype

    Goldman McCormick PR

    $50,000+
    Undisclosed
    2 - 9
    New York, NY

    Ability to deliver

    32.4/40.0
    16.6/20 Reviews
    9.1/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    100% Public Relations
    50% Crisis communications
    View Profile Visit Website
  23. RLM PR Logotype

    RLM PR

    $10,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Ability to deliver

    34.1/40.0
    17.4/20 Reviews
    9.1/10 Clients & Experience
    7.6/10 Market Presence

    Service focus

    60% Public Relations
    20% Crisis communications
    40% Other
    View Profile Visit Website
  24. Adoni Media Public Relations & Media Training Logotype

    Adoni Media Public Relations & Media Training

    Undisclosed
    $200 - $300 / hr
    10 - 49
    Spring Hill, Australia

    Ability to deliver

    33.2/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    65% Public Relations
    30% Crisis communications
    35% Other
    View Profile Visit Website
  25. Volume Public Relations Logotype

    Volume Public Relations

    $10,000+
    Undisclosed
    10 - 49
    Denver, CO

    Ability to deliver

    34.4/40.0
    16.2/20 Reviews
    9.2/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    55% Public Relations
    20% Crisis communications
    45% Other
    View Profile Visit Website
  26. Berkeley Communications Group Logotype

    Berkeley Communications Group

    $10,000+
    $150 - $199 / hr
    50 - 249
    Reading , England

    Ability to deliver

    33.2/40.0
    17.2/20 Reviews
    9.2/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    100% Public Relations
    25% Crisis communications
    View Profile Visit Website
  27. BLND PR Logotype

    BLND PR

    $10,000+
    $150 - $199 / hr
    10 - 49
    Redondo Beach, CA

    Ability to deliver

    36.6/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    35% Public Relations
    13% Crisis communications
    65% Other
    View Profile Visit Website
  28. Five not 10 Logotype

    Five not 10

    $25,000+
    $150 - $199 / hr
    2 - 9
    London, England

    Ability to deliver

    32.7/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    6.3/10 Market Presence

    Service focus

    60% Public Relations
    50% Crisis communications
    40% Other
    View Profile Visit Website
  29. SHERMAN Logotype

    SHERMAN

    $10,000+
    $200 - $300 / hr
    2 - 9
    Chicago, IL

    Ability to deliver

    35.5/40.0
    16/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    50% Public Relations
    20% Crisis communications
    50% Other
    View Profile Visit Website
  30. R Public Relations Logotype

    R Public Relations

    $5,000+
    $200 - $300 / hr
    10 - 49
    Nashville, TN

    Ability to deliver

    33.4/40.0
    18/20 Reviews
    6.2/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    75% Public Relations
    25% Crisis communications
    25% Other
    View Profile Visit Website

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Rebranding is a delicate art. Discover the 10 worst rebrands of all time and where they went wrong, so you can avoid making the same errors.

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Crisis Communications Firm FAQs

Looking for a crisis communications firm but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a crisis communications firm, from pricing and services to results and red flags.

Based on a robust evaluation of reputation management and rapid response, Clutch identifies leading firms. The top crisis communications agencies for Fall 2025 include:

  1. Otter Public Relations

  2. 5WPR

  3. Net Reputation

  4. Red Banyan

  5. Interdependence

  6. 10 to 1 Public Relations

  7. Channel V Media

  8. Swerve

  9. Atlas Marketing

  10. PRLab

  11. Prohibition

  12. OBA PR

  13. Pierpont Communications

  14. Mekky Media Relations

  15. Orangefiery

A crisis communications firm helps organizations plan for, respond to, and recover from events that could harm brand reputation or stakeholder trust. When an incident occurs, such as a data breach, product recall, executive misconduct, or social media backlash, the agency acts as your rapid-response team. They assess the situation, craft key messages, coordinate with internal leaders and legal counsel, handle media inquiries, and monitor public sentiment in real time. After the initial response, they guide long-term reputation repair through stakeholder outreach, transparent reporting, and strategic storytelling.

A crisis communication agency typically offers:

  • Risk audits and crisis-readiness playbooks
  • 24/7 on-call media relations and spokesperson training
  • Message development and press statement drafting
  • Social listening and sentiment analysis
  • Stakeholder and influencer outreach
  • Internal comms coordination (employees, partners, investors)
  • Post-crisis reputation rebuilding and thought-leadership campaigns
  • Simulation workshops to test plans before an incident arises

Budgets vary widely based on risk profile and response time. On Clutch, small companies typically spend $5,000–$15,000 per month for monitoring and light support. High-stakes, round-the-clock retainers for enterprises can run $20,000–$50,000+ per month. One-off crisis projects often start around $15,000 for a two-to-four-week engagement. Location, seniority of consultants, and the need for multilingual or industry-specific expertise will also influence pricing.

Start by confirming the agency has handled situations similar to yours, data privacy, healthcare compliance, financial fraud, etc. Review case studies and ask for measurable outcomes (e.g., time to neutral coverage, share-of-voice regained). Ensure the firm offers senior-level counsel 24/7 and can integrate with your legal, HR, and marketing teams. Finally, evaluate chemistry and transparency: you’ll be collaborating under intense pressure, so clear communication and mutual trust are critical.

These are some red flags you should watch for when hiring a crisis communications company:

  • Guaranteed media “fixes” or promises to erase online content
  • Vague pricing or undisclosed subcontractors
  • Lack of a written crisis plan or refusal to run simulations
  • Limited access to senior strategists once the contract is signed
  • No verifiable case studies or client references in your sector

Utilize these sample questions to help your hiring process:

  • Have you managed crises similar to ours? What were the outcomes?
  • Who will be on our account, and what is their availability?
  • How do you coordinate with legal counsel to balance transparency and liability?
  • What monitoring tools and metrics do you use to track sentiment and ROI?
  • How will you train our executives and staff for media interactions?
  • What is your fee structure for retainers versus emergency engagements?

Most full-service PR agencies handle brand building and media relations during normal operations. Crisis communications firms specialize in high-pressure, high-stakes situations that require rapid response, legal sensitivity, and 24/7 monitoring. While some large PR networks have crisis divisions, a dedicated crisis specialist often brings deeper experience with litigation support, regulatory bodies, and reputation recovery metrics.

These are some of the examples of how a crisis communications firm measures ROI:

  • Reduction in negative media coverage over time
  • Improvements in sentiment score across social platforms
  • Stabilization of stock price or donor contributions
  • Surveyed stakeholder trust post-incident
  • Speed of returning to normal share-of-voice levels compared with competitors

Choosing KPIs upfront ensures both you and the agency stay aligned on outcomes beyond simple press hits.

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