Top Crisis Communications Firms
For related services, check out our global list of corporate communications firms or public relations companies.
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$5,000+$150 - $199 / hr10 - 49Scottsdale, AZServices provided
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See all 28 projects10 to 1 Public Relations is a reputable PR and communications agency specializing in media relations, brand reputation, and corporate communications. The company is lauded for its professionalism, reliability, and ability to effectively manage media coverage and brand positioning. According to reviews, approximately 90% of clients express satisfaction with the agency's proactive approach and results-driven strategies, highlighting its role in enhancing brand awareness and media presence across various industries.
$1,000+$100 - $149 / hr50 - 249Sarasota, FLServices provided
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See all 56 projectsNetReputation is a Public Relations firm specializing in online reputation management and media relations, offering services to enhance brand reputation and suppress negative content. Reviews indicate a 100% satisfaction rate, highlighting their professionalism, effective communication, and commitment to client satisfaction. Approximately 90% of reviewers praised their ability to eliminate negative search results and improve online presence.
$5,000+$200 - $300 / hr2 - 9Sewickley, PAServices provided
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See all 22 projectsAtlas Marketing is a communications firm specializing in PR, crisis management, and media relations. With a 100% positive feedback rate, clients commend their strategic focus and responsiveness, particularly in crisis communications and media training. Approximately 75% of reviewers highlight their ability to align with client values and address complex public affairs needs.
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UndisclosedUndisclosed2 - 9Scituate, RI
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Fraser Communications Group is a small Scituate, Rhode Island-based public relations agency. Their services include Public Relations.
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UndisclosedUndisclosed2 - 9Caldwell, NJ
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Publitics is a public relations agency founded in 2011. The firm specializes in Public Relations, and is small.
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr10 - 49San Francisco, CAServices provided
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See all 8 projectsReputation Defense Network is a specialized Public Relations firm focusing on brand reputation management and suppression of negative content across various industries. With consistently positive feedback from clients, they are commended for their swift action, effective strategies, and seamless communication. Approximately 100% of reviews highlight their expertise in managing online presence and reputation, particularly in media relations and public communications.
$10,000+$150 - $199 / hr10 - 49Tel Aviv-Yafo, IsraelServices provided
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See all 18 projectsPercepto is a Public Relations agency specializing in reputation management, media relations, and corporate communications. The company receives high praise for its adaptive problem-solving and professional project management, with 100% of reviews highlighting their timely delivery and effective communication. Clients appreciate Percepto's personalized approach, with 80% noting their strategic and innovative solutions tailored to individual business needs.
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UndisclosedUndisclosed2 - 9Danvers, MA
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Established in 2015, Trevi Communications, Inc., a small public relations agency, is based in Danvers, Massachusetts. Their services include Public Relations and Email Marketing.
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UndisclosedUndisclosed2 - 9Newton, MA
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In Newton, Massachusetts, Ball Consulting Group, LLC is a PR company. They focus on Public Relations and Event Management.
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UndisclosedUndisclosed2 - 9
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MADISON Group PR, a PR company, is in Lincoln, Massachusetts. The team specializes in Public Relations and Graphic Design.
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UndisclosedUndisclosed2 - 9Montpelier, VT
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MMR, LLC is a small public relations company located in Montpelier, Vermont. Their services include Public Relations.
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UndisclosedUndisclosed2 - 9Cohasset, MA
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Public relations company Watkins Strategies is in Cohasset, Massachusetts. Launched in 2010, the team offers Public Relations and Event Management.
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UndisclosedUndisclosed2 - 9Cambridge, MA
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BroadPR Inc. Is a PR firm. Launched in 2001, the firm is located in Cambridge, Massachusetts. Their team provides Public Relations and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Washington, DC
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Indigo Consulting Firm is a small Washington, District of Columbia-based PR company. The team offers Public Relations and Branding.
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UndisclosedUndisclosed2 - 9Washington, DC
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In Washington, District of Columbia, Fenn Communications Group is a small PR firm. The team specializes in Public Relations and Media Planning & Buying.
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UndisclosedUndisclosed2 - 9Norcross, GA
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PRSA Georgia is a PR company. The team is headquartered in Norcross, Georgia, and their services include Public Relations.
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UndisclosedUndisclosed2 - 9Marietta, GA
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Cindy Miller Communications is a PR firm. Established in 2009, the team offers Public Relations. The agency is based in Marietta, Georgia.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
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Established in 2012, Horner Strategies, LLC is a public relations agency. The team focuses on Public Relations and is based in Minneapolis, Minnesota.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
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One Simple Plan is a public relations agency. Their small team is headquartered in Minneapolis, Minnesota. Their services include Public Relations.
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UndisclosedUndisclosed2 - 9West Des Moines, IA
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The Concept Works is a West Des Moines, Iowa-based public relations company. The team specializes in Public Relations and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Boston, MA
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Small public relations firm Baerlein & Partners, is located in Boston, Massachusetts. The team offers Public Relations and Event Management.
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UndisclosedUndisclosed2 - 9Boston, MA
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PR agency CKO Public Relations offers Public Relations and Event Management. They were founded in 2017.
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UndisclosedUndisclosed2 - 9Lansing, MI
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Resch Strategies is a Lansing, Michigan-based PR agency. Founded in 2009, the team provides Public Relations and Event Marketing.
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UndisclosedUndisclosed2 - 9Chicago, IL
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The Gemini Group LTD, a PR agency, is based in Chicago, Illinois. They provide Public Relations and Event Management.
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UndisclosedUndisclosed2 - 9Chicago, IL
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Exclusive PR is a Chicago, Illinois-based public relations company. The team specializes in Public Relations and Web Design.
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UndisclosedUndisclosed2 - 9Santo Domingo, Dominican Republic
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Small Digital Strategy and PR agency AF Comunicación Estratégica, is located in Santo Domingo, Dominican Republic. The team provides Digital Strategy and Public Relations.
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UndisclosedUndisclosed2 - 9
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Crisis Whisperer, LLC, a public relations company, was established in 2012. They provides Public Relations.
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UndisclosedUndisclosed2 - 9Atlanta, GA
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Duffey Communications is a public relations agency. The company is located in Atlanta, Georgia. Their team specializes in Public Relations.
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UndisclosedUndisclosed2 - 9Milton, MA
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The DoCanto Group, a PR agency, is based in Milton, Massachusetts and Washington, District of Columbia. They focus on Public Relations and Event Management and were launched in 2010.
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UndisclosedUndisclosed2 - 9
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Pascal Public Relations is a Sheridan, Wyoming-based PR firm. They focus on Public Relations and were established in 2006.
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UndisclosedUndisclosed2 - 9Needham, MA
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Leary Public Relations is a public relations firm located in Needham, Massachusetts. The team provides Public Relations and Event Management.
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UndisclosedUndisclosed2 - 9Wilbraham, MA
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Paul Robbins Associates, Inc. Is a PR firm. Founded in 2007, the team focuses on Public Relations.
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UndisclosedUndisclosed2 - 9Mobile, AL
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Strategy Public Relations is a small media planning and buying company and PR firm headquartered in Mobile, Alabama. Their services include Media Planning & Buying and Public Relations.
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UndisclosedUndisclosed2 - 9Lansing, MI
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Public Affairs Associates is a public relations company. Their small team of employees is in Lansing, Michigan. Their team provides Public Relations.
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UndisclosedUndisclosed2 - 9Virginia Beach, VA
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Founded in 2009, Wordup Public Relations is a small public relations company headquartered in Virginia Beach, Virginia. Their team provides Public Relations.
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UndisclosedUndisclosed2 - 9Richmond, VA
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Gray Ryan Communications is a PR firm launched in 2009. The small team specializes in Public Relations and Content Marketing.
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UndisclosedUndisclosed2 - 9Alexandria, VA
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The Hoffman Group, a PR agency, is in Alexandria, Virginia. The team provides Public Relations and Event Management.
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UndisclosedUndisclosed2 - 9
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Margaux and Associates is a public relations firm. The Dearborn, Michigan-based company was launched in 2000. Their team focuses on Public Relations and Event Management.
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UndisclosedUndisclosed2 - 9Deerfield Beach, FL
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Smith & Knibbs, a PR company, was launched in 1979. The company focuses on Public Relations and Event Management, and is small.
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UndisclosedUndisclosed2 - 9Tempe, AZ
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Public relations agency Crossbow Communications was launched in 1985. The firm offers Public Relations.
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UndisclosedUndisclosed2 - 9Bogota, Colombia
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IDDEA Comunicaciones, a public relations firm, provide Public Relations and Corporate Training & Coaching. They were established in 2014.
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UndisclosedUndisclosed2 - 9Beyoğlu , Türkiye
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PR İstanbul is a PR firm founded in 2008. The firm provides Public Relations and Event Management, and is small.
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UndisclosedUndisclosed2 - 9San Ramon, CA
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Public relations company Exposure BBC was launched in 2009. Headquartered in San Ramon, California, the team focuses on Public Relations and Event Management.
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UndisclosedUndisclosed2 - 9Dublin 2, Ireland
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Established in 2004, Food PR and Communications is a public relations agency. The small team specializes in Public Relations.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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Broadview Strategy Group is a small public relations company in Toronto, Canada. The team focuses on Public Relations and Event Management.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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Based in Toronto, Canada, GLO Communications is a small public relations company. The team focuses on Public Relations and Event Management.
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UndisclosedUndisclosed2 - 9Tarrytown, NY
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Established in 1999, Strategic Vision, Inc is a public relations firm. Based in Tarrytown, New York, the team provides Public Relations.
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UndisclosedUndisclosed2 - 9Marblehead, MA
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Launched in 1987, The Communications Strategy Group Inc. Is a PR company. Their team offers Public Relations and Market Research.
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UndisclosedUndisclosed2 - 9Budapest, Hungary
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In Budapest, Hungary, Momentum Communications Kft. Is a small PR firm. Their services include Public Relations and Content Marketing.
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UndisclosedUndisclosed2 - 9Budapest, Hungary
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PRo Communications Ltd. Is a PR firm founded in 2011. The team provides Public Relations and Branding and is in Budapest, Hungary.
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UndisclosedUndisclosed2 - 9Seattle, WA
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Chandler Solutions LLC, a small PR agency, is based in Seattle, Washington. Their services include Public Relations.
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Headquartered in Dubai, United Arab Emirates, Marjason Consulting is a PR agency and Business Consulting company. They provide Public Relations and Business Consulting and were established in 2015.
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UndisclosedUndisclosed2 - 9Madrid, Spain
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PR firm 5cero2 Comunicación was launched in 2002. The company provides Public Relations and Content Writing Services.
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UndisclosedUndisclosed2 - 9Dublin, Ireland
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&Smyth, a PR agency, was founded in 2013. They offers Public Relations and Content Writing Services.
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UndisclosedUndisclosed2 - 9Dover, DE
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Ruggerio Willson Watson LLC is a public relations company. They were established in 2005 and focus on Public Relations.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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List of the Top 15 Crisis Management Firms
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$10,000+$100 - $149 / hr250 - 999New York, NY
Ability to deliver
37.5/40.019.4/20 Reviews8.1/10 Clients & Experience10/10 Market PresenceService focus
60% Public Relations25% Crisis communications40% Other -
$5,000+$100 - $149 / hr10 - 49St. Petersburg, FL
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% Public Relations25% Crisis communications -
$10,000+Undisclosed10 - 49Fort Lauderdale, FL
Ability to deliver
36.7/40.017.6/20 Reviews9.2/10 Clients & Experience9.9/10 Market PresenceService focus
70% Public Relations40% Crisis communications30% Other -
$1,000+$100 - $149 / hr50 - 249Sarasota, FL
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
65% Public Relations10% Crisis communications35% Other -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
38/40.020/20 Reviews8.4/10 Clients & Experience9.6/10 Market PresenceService focus
100% Public Relations20% Crisis communications -
$5,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
37.3/40.018.2/20 Reviews9.7/10 Clients & Experience9.5/10 Market PresenceService focus
80% Public Relations28% Crisis communications20% Other -
$10,000+$150 - $199 / hr10 - 49Lewisville, TX
Ability to deliver
38.7/40.018.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Public Relations10% Crisis communications30% Other -
$5,000+$200 - $300 / hr2 - 9Sewickley, PA
Ability to deliver
36/40.017/20 Reviews9.9/10 Clients & Experience9.1/10 Market PresenceService focus
25% Public Relations75% Crisis communications75% Other -
$25,000+$100 - $149 / hr50 - 249Boston, MA
Ability to deliver
36.6/40.016.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
60% Public Relations10% Crisis communications40% Other -
$10,000+$150 - $199 / hr10 - 49Burlington, Canada
Ability to deliver
36.5/40.017.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
30% Public Relations43% Crisis communications70% Other -
$10,000+Undisclosed10 - 49Houston, TX
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36.2/40.016.6/20 Reviews9.8/10 Clients & Experience9.8/10 Market PresenceService focus
55% Public Relations19% Crisis communications45% Other -
$5,000+$100 - $149 / hr10 - 49Amsterdam, Netherlands
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% Public Relations10% Crisis communications -
$10,000+$200 - $300 / hr10 - 49
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36.9/40.018.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
45% Public Relations20% Crisis communications55% Other -
$10,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
36.2/40.017/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
60% Public Relations11% Crisis communications40% Other -
$5,000+$150 - $199 / hr2 - 9Chicago, IL
Ability to deliver
34.3/40.016.2/20 Reviews9.2/10 Clients & Experience8.9/10 Market PresenceService focus
55% Public Relations50% Crisis communications45% Other -
$5,000+$100 - $149 / hr10 - 49Leeds, England
Ability to deliver
37.1/40.017.2/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
45% Public Relations10% Crisis communications55% Other -
$25,000+$200 - $300 / hr10 - 49New York, NY
Ability to deliver
35.4/40.016.2/20 Reviews9.8/10 Clients & Experience9.5/10 Market PresenceService focus
40% Public Relations33% Crisis communications60% Other -
$10,000+$150 - $199 / hr50 - 249Reading , England
Ability to deliver
34.4/40.018.4/20 Reviews9.2/10 Clients & Experience6.7/10 Market PresenceService focus
50% Public Relations15% Crisis communications50% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
33.8/40.019.8/20 Reviews5.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% Public Relations20% Crisis communications10% Other -
Undisclosed$200 - $300 / hr10 - 49Spring Hill, Australia
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
65% Public Relations30% Crisis communications35% Other -
$10,000+Undisclosed10 - 49Denver, CO
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34.4/40.016.2/20 Reviews9.2/10 Clients & Experience9.1/10 Market PresenceService focus
55% Public Relations20% Crisis communications45% Other -
$5,000+$150 - $199 / hr2 - 9Las Vegas, NV
Ability to deliver
34.8/40.016.2/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
50% Public Relations33% Crisis communications50% Other -
$5,000+$200 - $300 / hr10 - 49Denver, CO
Ability to deliver
37.2/40.018.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
30% Public Relations11% Crisis communications70% Other -
$25,000+$150 - $199 / hr2 - 9London, England
Ability to deliver
32.7/40.016.4/20 Reviews10/10 Clients & Experience6.3/10 Market PresenceService focus
60% Public Relations50% Crisis communications40% Other -
$50,000+Undisclosed2 - 9New York, NY
Ability to deliver
32/40.016.2/20 Reviews9.1/10 Clients & Experience6.7/10 Market PresenceService focus
100% Public Relations50% Crisis communications -
$10,000+$150 - $199 / hr10 - 49Boston, MA
Ability to deliver
32.7/40.016.2/20 Reviews8.8/10 Clients & Experience7.7/10 Market PresenceService focus
100% Public Relations33% Crisis communications -
$10,000+$200 - $300 / hr2 - 9Chicago, IL
Ability to deliver
35.5/40.016/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% Public Relations20% Crisis communications50% Other -
$10,000+$150 - $199 / hr50 - 249Atlanta, GA
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
25% Public Relations29% Crisis communications75% Other -
$10,000+$150 - $199 / hr10 - 49Redondo Beach, CA
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Public Relations13% Crisis communications65% Other -
$1,000+$300+ / hr10 - 49Agios Athanasios, Cyprus
Ability to deliver
33.9/40.019.2/20 Reviews9.3/10 Clients & Experience5.3/10 Market PresenceService focus
80% Public Relations17% Crisis communications20% Other
Latest Crisis Communications Articles
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How to Define Brand Values That Guide Every Business Decision
Brand values are the principles that guide company decisions, define what a brand stands for, and shape how it treats customers, employees, and partners.
Crisis Communications Firm FAQs
Looking for a crisis communications firm but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a crisis communications firm, from pricing and services to results and red flags.
A crisis communications firm helps organizations plan for, respond to, and recover from events that could harm brand reputation or stakeholder trust. When an incident occurs, such as a data breach, product recall, executive misconduct, or social media backlash, the agency acts as your rapid-response team. They assess the situation, craft key messages, coordinate with internal leaders and legal counsel, handle media inquiries, and monitor public sentiment in real time. After the initial response, they guide long-term reputation repair through stakeholder outreach, transparent reporting, and strategic storytelling.
Based on a robust evaluation of reputation management and rapid response, Clutch identifies leading firms. The top crisis communications agencies for 2026 include:
A crisis communication agency typically offers:
- Risk audits and crisis-readiness playbooks
- 24/7 on-call media relations and spokesperson training
- Message development and press statement drafting
- Social listening and sentiment analysis
- Stakeholder and influencer outreach
- Internal comms coordination (employees, partners, investors)
- Post-crisis reputation rebuilding and thought-leadership campaigns
- Simulation workshops to test plans before an incident arises
Budgets vary widely based on risk profile and response time. On Clutch, small companies typically spend $5,000–$15,000 per month for monitoring and light support. High-stakes, round-the-clock retainers for enterprises can run $20,000–$50,000+ per month. One-off crisis projects often start around $15,000 for a two-to-four-week engagement. Location, seniority of consultants, and the need for multilingual or industry-specific expertise will also influence pricing.
Start by confirming the agency has handled situations similar to yours, data privacy, healthcare compliance, financial fraud, etc. Review case studies and ask for measurable outcomes (e.g., time to neutral coverage, share-of-voice regained). Ensure the firm offers senior-level counsel 24/7 and can integrate with your legal, HR, and marketing teams. Finally, evaluate chemistry and transparency: you’ll be collaborating under intense pressure, so clear communication and mutual trust are critical.
These are some red flags you should watch for when hiring a crisis communications company:
- Guaranteed media “fixes” or promises to erase online content
- Vague pricing or undisclosed subcontractors
- Lack of a written crisis plan or refusal to run simulations
- Limited access to senior strategists once the contract is signed
- No verifiable case studies or client references in your sector
Utilize these sample questions to help your hiring process:
- Have you managed crises similar to ours? What were the outcomes?
- Who will be on our account, and what is their availability?
- How do you coordinate with legal counsel to balance transparency and liability?
- What monitoring tools and metrics do you use to track sentiment and ROI?
- How will you train our executives and staff for media interactions?
- What is your fee structure for retainers versus emergency engagements?
Most full-service PR agencies handle brand building and media relations during normal operations. Crisis communications firms specialize in high-pressure, high-stakes situations that require rapid response, legal sensitivity, and 24/7 monitoring. While some large PR networks have crisis divisions, a dedicated crisis specialist often brings deeper experience with litigation support, regulatory bodies, and reputation recovery metrics.
These are some of the examples of how a crisis communications firm measures ROI:
- Reduction in negative media coverage over time
- Improvements in sentiment score across social platforms
- Stabilization of stock price or donor contributions
- Surveyed stakeholder trust post-incident
- Speed of returning to normal share-of-voice levels compared with competitors
Choosing KPIs upfront ensures both you and the agency stay aligned on outcomes beyond simple press hits.