What evidence can you share that demonstrates the impact of the engagement?
In addition to the BBB Torch Award nomination, we've gotten interviews with Scottsdale Progress and Inman News, which is a huge real international estate industry news platform. We've been covered by the channel 12 news, which 10 to 1 was instrumental in setting up.
A lot of my agents love them because every time we get a new agent, they'll write a press release and will get it out to several publications. They'll also do specialty articles on different industry-related topics, and we get the opportunity to feature our agents, and they've just been over the moon about that service. Overall, everyone's been really happy.
How did 10 to 1 perform from a project management standpoint?
They're awesome. They stick to timelines and are totally on the ball. We've never worked with a PR firm before, so I didn't know what to expect, but it has been nothing short of amazing. We have been so excited about everything they've done with us. We're opening a new office, and they're already working on a new press release for that. They're just incredible. We will continue to work with them as long as we can.
We communicate via email, typically, but if there's an interview will be over the phone. They also attend a lot of our events and always supply us a link to see how all of the things they've published for us have been going.
What did you find most impressive about them?
Their knowledge and connections with the different news publications are definitely astounding
Are there any areas they could improve?
No, we've been very impressed with them.
Do you have any advice for potential customers?
My advice is to respond and work with them. They can't do their job if you're not on time, especially since a lot of the reporters they work with are working on a deadline. You have to make sure you're engaged as much as they are, otherwise, you're going to miss out on opportunities.