Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
See all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
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UndisclosedUndisclosed10 - 49Chicago, IL
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Corporate Training & Coaching company Source Consulting Group was founded in 2011. The agency focuses on Corporate Training & Coaching and Business Consulting.
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UndisclosedUndisclosed2 - 9
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Corporate Training & Coaching company AMR Consulting is headquartered in Toronto, Canada. They specialize in Corporate Training & Coaching and IT strategy consulting.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
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UndisclosedUndisclosed50 - 249Ottawa, Canada
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Emerion is an IT strategy consulting and Business Consulting company established in 2003. The midsize team offers IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed50 - 249
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Located in Winnipeg, Canada, Norima Consulting is a Corporate Training & Coaching and IT strategy consulting company. Their services include Corporate Training & Coaching and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Woburn, MA
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Founded in 2010, Carlson Management Consulting is a Corporate Training & Coaching and IT strategy consulting company. The company focuses on Corporate Training & Coaching and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Watertown, MA
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Eustace Consulting is a small Corporate Training & Coaching and IT strategy consulting company. Launched in 2009, the team provides Corporate Training & Coaching and IT strategy consulting.
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UndisclosedUndisclosed10 - 49London, England
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DADI is a London, England-based Blockchain and cloud consulting & SI company. They focus on Blockchain and cloud consulting & SI and were founded in 2013.
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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UndisclosedUndisclosed50 - 249Mumbai, India
Services provided
Founded in 2014, Auxesis Group is a Blockchain company. Based in Mumbai, India and London, England, the team focuses on Blockchain and Cybersecurity.
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UndisclosedUndisclosed50 - 249Ottawa, Canada
Services provided
Established in 1989, QSi is an IT strategy consulting company. The company provides IT strategy consulting.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
See all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
See all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
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UndisclosedUndisclosed10 - 49Boston, MA
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Votacall, a small answering service, is located in Boston, Massachusetts. The team specializes in Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosedFreelancerAgawam, MA
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Coztel is an answering service company. The Agawam, Massachusetts-based company was launched in 2017. Their services include Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Washington, DC
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Washington DC Computer Forensics is a Cybersecurity company launched in 1992. In Washington, District of Columbia, the team offers Cybersecurity.
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UndisclosedUndisclosed250 - 999Washington, DC
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Enlightened, Inc. Is a custom software development firm headquartered in Washington, District of Columbia. Founded in 1999, the team provides Custom Software Development and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Washington, DC
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Barbaricum LLC is a midsize Cybersecurity and PR company launched in 2008. Their team specializes in Cybersecurity and Public Relations.
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UndisclosedUndisclosed50 - 249New York, NY
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Cerami is an Architectural Design company. They offer Architectural Design and IT strategy consulting and were established in 1965.
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UndisclosedUndisclosed50 - 249Nashville, TN
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Conexess Group, LLC is a Nashville, Tennessee-based software development firm. They offer Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Aurora, IL
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Cube Hub Inc. Is a midsize Corporate Training & Coaching company located in Aurora, Illinois. Their services include Corporate Training & Coaching and IT strategy consulting.
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$5,000+$25 - $49 / hr50 - 249
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Launched in 2003, Linktech is an IT strategy consulting company. The team focuses on IT strategy consulting.
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$5,000+$25 - $49 / hr10 - 49
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Vauxoo is an IT strategy consulting company launched in 2012. The company offers IT strategy consulting.
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$5,000+$25 - $49 / hr10 - 49
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Established in 2009, Cloud Computing is a cloud consulting & SI company. The team focuses on cloud consulting & SI and Mobile App Development.
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$5,000+$25 - $49 / hr10 - 49Ciudad de México, Mexico
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IT strategy consulting company Yunntech was founded in 2008. The agency focuses on IT strategy consulting and Corporate Training & Coaching.
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$5,000+$25 - $49 / hr10 - 49
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Tycon is an IT strategy consulting company. Launched in 2005, the firm provides IT strategy consulting and Custom Software Development.
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$5,000+$25 - $49 / hr10 - 49
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Cero Uno is a Cybersecurity company. Founded in 2004, the team provides Cybersecurity. The company is located in Guadalajara, Mexico.
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$5,000+$25 - $49 / hr50 - 249
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Midsize IT strategy consulting company Adagio, is based in Barcelona, Spain. Their services include IT strategy consulting.
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$5,000+$25 - $49 / hr2 - 9
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Random Informática, a small IT strategy consulting company, is located in Mexico City, Mexico. The team offers IT strategy consulting.
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$5,000+$25 - $49 / hr50 - 249
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Established in 2000, Focus On Services, a midsize IT strategy consulting company, is located in Mexico City, Mexico. Their services include IT strategy consulting.
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$5,000+$25 - $49 / hr10 - 49
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X1 Mexico is an IT strategy consulting company located in Mexico City, Mexico. They offer IT strategy consulting and Custom Software Development and were founded in 2014.
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$5,000+$25 - $49 / hr2 - 9
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Desiteg is a small Mexico City, Mexico-based software development company. The team provides Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Clifton, NJ
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NuMSP, an IT managed services company, specialize in IT managed services and other IT consulting and SI. They were launched in 2018.
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UndisclosedUndisclosed250 - 999Melbourne, Australia
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Terra Firma is a Cybersecurity and Business Consulting company. Established in 1995, the team provides Cybersecurity and Business Consulting. The agency is headquartered in Melbourne, Australia.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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Ask Computers is an unified communications consulting & SI and other IT consulting and SI company. Their services include unified communications consulting & SI.
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UndisclosedUndisclosed50 - 249Melbourne, Australia
Services provided
Hivint is a Melbourne, Australia-based Cybersecurity company. They offer Cybersecurity and were established in 2015.
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UndisclosedUndisclosed10 - 49Canberra, Australia
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Trusted Security Services, a Cybersecurity company, focus on Cybersecurity. They were established in 2011.
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UndisclosedUndisclosed2 - 9Sydney Olympic Park, Australia
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Iron Bastion is a Cybersecurity company. They are in Sydney Olympic Park, Australia and have small team. Their team specializes in Cybersecurity.
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UndisclosedUndisclosed2 - 9Sydney, Australia
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ARCA Information Security Services is a small Sydney, Australia-based Cybersecurity company. Their services include Cybersecurity.
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UndisclosedUndisclosed2 - 9
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Nautica Praesidium is a Cybersecurity company. The Fremantle, WA, Australia-based firm was launched in 2019. Their team provides Cybersecurity.
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UndisclosedUndisclosed2 - 9St Leonards, Australia
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Established in 2012, Agilient is a Cybersecurity company. The team focuses on Cybersecurity.
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UndisclosedUndisclosed10,000+Mumbai, India
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Founded in 1996, WNS Global Services is an Advertising company. Their team provides Advertising and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249Madrid, Spain
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Founded in 1998, UFINET is an Application Management & Support company. The company provides Application Management & Support and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Quito, Ecuador
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Refundation Consulting Group is a small custom software development firm and cloud consulting & SI company. They offer Custom Software Development and cloud consulting & SI and were founded in 2006.
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UndisclosedUndisclosed10 - 49Brisbane City, Australia
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Launched in 2007, Cyber Research is a Cybersecurity company. The small team specializes in Cybersecurity.
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UndisclosedUndisclosed2 - 9Brisbane City, Australia
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Established in 2018, Avantia Cyber Security is a small Cybersecurity company. Their services include Cybersecurity.
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UndisclosedUndisclosed10 - 49Haymarket, Australia
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Sense of Security is a Cybersecurity company. Their small team is in Haymarket, Australia and provides Cybersecurity. The agency was founded in 2002.
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UndisclosedUndisclosed50 - 249Barangaroo, Australia
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Secure Logic is a midsize Barangaroo, Australia-based Cybersecurity company. The team provides Cybersecurity.
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UndisclosedUndisclosed2 - 9Sydney, Australia
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Established in 2016, Vertex Security is a Cybersecurity company. The team offers Cybersecurity and is headquartered in Sydney, Australia.
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UndisclosedUndisclosed10 - 49Budapest, Hungary
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Founded in 2009, DPC Consulting Kft is a small cloud consulting & SI company in Budapest, Hungary. Their team specializes in cloud consulting & SI and Custom Software Development.
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UndisclosedUndisclosed10 - 49Sydney, Australia
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InfoTrust is a Cybersecurity company. Their small team is headquartered in Sydney, Australia and offers Cybersecurity. The firm was launched in 2014.
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UndisclosedUndisclosed2 - 9Barangaroo, Australia
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Parade Warrior & Cyber Resilience is a small Cybersecurity company. Launched in 2019, the team provides Cybersecurity.
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UndisclosedUndisclosed2 - 9Sydney, Australia
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Core Sentinel is a Cybersecurity company. Their small team is headquartered in Sydney, Australia and provides Cybersecurity. The firm was launched in 2015.
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UndisclosedUndisclosed10 - 49Footscray, Australia
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IZOOlogic is a Cybersecurity company. They are headquartered in Footscray, Australia and have small team. They specialize in Cybersecurity.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
34.3/40.017.2/20 Reviews7.5/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
The Best Password Managers for Small Businesses in 2026
How secured are you online? Explore these top password managers to help safeguard your small business from malicious cyber attacks this 2026.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.