Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 20 projectsCorporate Technologies is an IT services company specializing in IT support, cybersecurity, and managed IT solutions. They are praised for their responsive communication and ability to deliver on time, with 88% of reviews highlighting their timeliness and helpfulness. Despite one instance of unmet expectations, most clients commend their personable service and reliability, with over 90% expressing satisfaction with their project management.
$10,000+$50 - $99 / hr2 - 9Warszawa, PolandServices provided
See all 12 projectsWideFix is a comprehensive web development and software solutions company, excelling in areas such as website and mobile app development, payment system integrations, and e-commerce platforms. The company receives consistently high praise for its technical expertise, efficiency, and excellent project management, with 100% of reviews highlighting their ability to deliver on time and adapt to evolving project requirements. Notably, WideFix is commended for their innovative problem-solving and effective communication skills, making them a dependable partner for complex technical projects.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 11 projectsFlairsTech is an IT and customer support services company known for providing a wide range of services, including software development, IT support, customer service, and technical support. Their reviews reflect a 100% positive experience from clients, highlighting their flexibility, adherence to timelines, and alignment with client values. Approximately 70% of reviews commend their impressive communication and customer service skills, which foster a strong culture fit with clients.
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$1,000+< $25 / hr50 - 249Pune, India
Services provided
ERP consulting and SI company Philodesign Technologies Inc is located in Pune, India and Ajax, Canada. Their services include ERP consulting and SI and Web Development.
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$5,000+$25 - $49 / hr10 - 49
Services provided
The Winhouse (Winhouse.), a web design company, was founded in 2018. The team provides Web Design and UX/UI Design and is in Ho Chi Minh City, Vietnam.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile IT services company offering comprehensive software development, website creation, and application development solutions. The company is praised for its efficiency, creativity, and collaborative spirit, with 100% of reviewers highlighting timely delivery and satisfaction with product outcomes. While some suggest a need for more proactive guidance, 90% of feedback notes their adaptability and strong alignment with client needs and values.
$25,000+$25 - $49 / hr50 - 249L'viv, UkraineServices provided
See all 63 projectsLeobit is a software development company known for delivering comprehensive engineering solutions across various industries, including gaming, healthcare, IT, and fintech. With high ratings and a strong culture fit, Leobit consistently receives positive feedback for their timely project management, technical expertise, and ability to understand and meet client needs. Approximately 100% of reviewers emphasize their satisfaction with Leobit's performance and collaborative approach.
$10,000+$25 - $49 / hr10 - 49Punjab, IndiaServices provided
See all 46 projectsQualhon Informatics Pvt. Ltd. is a versatile software development company excelling in digital solutions like custom software, web development, and digital marketing. Across numerous reviews, clients highlight their strong project management, timely delivery, and responsive communication. Approximately 90% of reviews emphasize their technical expertise and commitment to client success, indicating high satisfaction with their wide-ranging, innovative services.
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$5,000+$25 - $49 / hr50 - 249Claymont, DE
Services provided
Back Office Outsourcing and other IT consulting and SI company Humalife Healthcare was launched in 2020. The company focuses on Back Office Outsourcing and other IT consulting and SI, and is
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$10,000+$150 - $199 / hr10 - 49Oak Brook, IL
Services provided
AreaClicks is a social media marketing company founded in 2004. The team specializes in Social Media Marketing and Content Marketing.
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$5,000+$150 - $199 / hr2 - 9Helsinki, Finland
Services provided
Founded in 2025, Avenyo is a small CRM consulting and SI company based in Helsinki, Finland. Their team specializes in CRM consulting and SI and Marketing Strategy.
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$1,000+< $25 / hr10 - 49
Services provided
Headquartered in Jaipur, India, Dousoft It Solution Pvt. Ltd. Is a small ERP consulting and SI company. The team specializes in ERP consulting and SI and Web Development.
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UndisclosedUndisclosed10 - 49Gurugram, India
Services provided
SharePoint Company is a web development company. Their team is in Gurugram, India and provides Web Development and BI & big data consulting & SI.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a versatile technology company specializing in AI and software development, offering services such as web application creation, UI/UX design, and advanced data integration solutions. Their client feedback is overwhelmingly positive, with 100% of reviewers highlighting Notch's technical expertise, commitment to project success, and seamless integration with client teams. Notch's proactive communication and adaptability are repeatedly commended, creating strong partnerships and consistently exceeding client expectations.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in IT infrastructure improvements, network security, and consulting. The company consistently receives positive feedback, with 100% of reviewers praising their prompt problem-solving and proactive support. Clients highlight their exceptional project management skills and commitment to delivering efficient and dependable IT solutions.
$25,000+$150 - $199 / hr50 - 249Minneapolis, MNServices provided
See all 36 projectsEmergent Software is a versatile IT service provider specializing in custom software development and IT support, particularly for Microsoft Azure environments. Across their reviews, they are consistently praised for their technical proficiency, project management skills, and responsiveness, with approximately 90% of reviews highlighting their ability to deliver customized solutions efficiently and professionally. Clients commend their supportive communication and adherence to deadlines.
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UndisclosedUndisclosed2 - 9
Services provided
Superior Technology Solutions is an IT managed services company. Located in Pearl River, New York, the agency specializes in IT managed services.
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$1,000+$50 - $99 / hr10 - 49
Services provided
Nanbis is a social media marketing agency. Based in Istanbul, Türkiye, the agency was established in 2016. Their services include Social Media Marketing and CRM consulting and SI.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 42 projectsAccedia is a technology services company specializing in software development, system integration, and IT consulting. Reviews indicate a high level of satisfaction with their project management, technical expertise, and ability to deliver complex solutions on time. Approximately 85% of reviewers praised their responsiveness and adaptability, while 70% highlighted their capability in cutting-edge technologies like AI and cloud-based solutions. Challenges related to time zone differences were noted but managed effectively.
Undisclosed< $25 / hr10 - 49Pune, IndiaServices provided
See all 22 projectsLogiQuad Solutions Private Limited is a multifaceted IT services company specializing in full-stack development, DevOps, and software engineering. Across various reviews, LogiQuad is praised for its technical expertise, project management, and proactive communication, leading to nearly 100% positive feedback. Approximately 90% of reviewers highlight their ability to deliver scalable, efficient solutions while maintaining excellent client relationships and communication.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 38 projectsDreamix is a versatile software development company known for delivering high-quality, scalable solutions across various industries, including healthcare, energy, and construction. Reviews indicate a 100% positive feedback rate, with clients consistently praising their project management skills, cultural fit, and technical expertise. Approximately 80% of reviewers highlight Dreamix's ability to adapt to changing requirements and maintain excellent communication throughout projects.
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$5,000+$25 - $49 / hr10 - 49
Services provided
Dinámica Consultores, a CRM consulting and SI company, specialize in CRM consulting and SI and AI Agents. They were founded in 1999.
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UndisclosedUndisclosed50 - 249Chennai, India
Services provided
IoT development company APM Kingstrack is headquartered in Chennai, India. They specialize in IoT development and IT managed services.
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Featured
What are Featured Providers?
$10,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 41 projectsBrights is a versatile software development company, skilled in building dashboards, mobile solutions, and AI-powered applications. Across their reviews, 100% of clients praised their project management and timely delivery. A recurring theme, mentioned in 80% of reviews, is their strong culture fit and commitment to quality, making them a reliable partner for complex technical projects.
$75,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 3 projects99brightminds is a technology company specializing in IT outsourcing and staff augmentation services. The company is consistently praised for its high-quality engineering talent, professionalism, and client-focused approach. Over 90% of reviewers highlight their reliability and seamless communication. Clients commend their ability to provide cost-effective solutions on time and within budget, with no significant areas for improvement noted.
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$25,000+Undisclosed2 - 9
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LevelOps, an AI Agents company, was launched in 2021. The small team focuses on AI Agents and ERP consulting and SI.
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$1,000+Undisclosed50 - 249
Services provided
Chatti, a SMS Marketing company, was launched in 2018. The team offers SMS Marketing and Email Marketing.
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UndisclosedUndisclosed50 - 249
Services provided
Centrim Life is an IT managed services company established in 2019. The team provides IT managed services and is headquartered in Bundoora, Australia.
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Undisclosed< $25 / hr250 - 999
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Accounts Junction is a midsize Finance & Accounting Outsourcing (FAO) company. They provide Finance & Accounting Outsourcing (FAO) and Accounting and were established in 2015.
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$1,000+$50 - $99 / hr2 - 9Singaraja, Indonesia
Services provided
Guntur Global Media is an IT managed services company. Established in 1978, the team focuses on IT managed services and API Development. The agency is in Singaraja, Indonesia.
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$1,000+$25 - $49 / hr50 - 249
Services provided
Mobile app development company Infinenetech is in Houston, Texas. The team focuses on Mobile App Development and Web Development.
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$10,000+Undisclosed50 - 249Deerfield, IL
Services provided
Based in Deerfield, Illinois, effie.ai is an AI Agents company. Their services include AI Agents and IT managed services.
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$50,000+$50 - $99 / hr50 - 249Buenos Aires, Argentina
Services provided
ARTECH, an ERP consulting and SI company, was established in 2003. The firm specializes in ERP consulting and SI and Custom Software Development.
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UndisclosedUndisclosed50 - 249Chennai, India
Services provided
ERP consulting and SI company OdooPIM was launched in 2024. Located in Chennai, India, the team focuses on ERP consulting and SI and Custom Software Development.
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$1,000+< $25 / hr2 - 9Dubai, United Arab Emirates
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Proswift Security Solutions LLC is an IT managed services company. Launched in 2010, the team focuses on IT managed services. The company is headquartered in Dubai, United Arab Emirates.
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UndisclosedUndisclosed2 - 9
Services provided
Houseblend, an ERP consulting and SI company, was established in 2022. The company focuses on ERP consulting and SI.
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$5,000+$25 - $49 / hr50 - 249
Services provided
Smarten Technologies, a CRM consulting and SI company, was established in 2020. The firm specializes in CRM consulting and SI and API Development, and is midsize.
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$1,000+$50 - $99 / hr2 - 9Cape Town, South Africa
Services provided
Runjack is a Cape Town, South Africa-based AI firm. They focus on Artificial Intelligence and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249
Services provided
Wise BI is a big data company. Their midsize team is in Chennai, India. Their services include BI & big data consulting & SI.
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$25,000+$50 - $99 / hr10 - 49
Services provided
SILINFO Consulting is a software development firm. The Budapest, Hungary-based firm specializes in Custom Software Development and Application Management & Support.
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UndisclosedUndisclosed10 - 49Warszawa, Poland
Services provided
RETCON, an ERP consulting and SI company, is located in Warszawa, Poland. Their services include ERP consulting and SI and Enterprise App Modernization.
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UndisclosedUndisclosed10 - 49
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Elevated Group is a small other IT consulting and SI company in South Salt Lake, Utah. The team offers other IT consulting and SI.
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$1,000+< $25 / hr10 - 49
Services provided
Rabs Rcm Llc is a CRM consulting and SI company launched in 2016. Based in Rochester, Minnesota, the team offers CRM consulting and SI and Business Consulting.
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$10,000+$150 - $199 / hr2 - 9Monheim am Rhein, Germany
Services provided
Digital Strategy company reith.marketing GmbH is located in Monheim am Rhein, Germany. The team provides Digital Strategy and Performance Marketing.
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$1,000+< $25 / hr10 - 49Washington, DC
Services provided
COLO BIRD, a Product Marketing company, is headquartered in Washington, District of Columbia. The team specializes in Product Marketing and IT managed services.
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$10,000+Undisclosed50 - 249Dubai, United Arab Emirates
Services provided
DoFortTech is an ERP consulting and SI company. They are based in Dubai, United Arab Emirates, and their services include ERP consulting and SI.
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$1,000+Undisclosed2 - 9Seaford, Australia
Services provided
Established in 2024, Intelligent Resourcing is a small CRM consulting and SI company. Their team offers CRM consulting and SI and AI Consulting.
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$1,000+$150 - $199 / hr2 - 9Austin, TX
Services provided
Strategic Data Partners is a CRM consulting and SI company. Their small team of employees is located in Austin, Texas. Their team offers CRM consulting and SI.
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UndisclosedUndisclosedFreelancer
Services provided
Founded in 2017, Moore Technology & Security is an IT managed services company. Their services include IT managed services.
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$10,000+Undisclosed2 - 9
Services provided
ROQUÉ Research Solutions is a Market Research company. Founded in 1996, the company is based in Córdoba, Argentina. Their team focuses on Market Research and BI & big data consulting & SI.
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Undisclosed$100 - $149 / hr2 - 9
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Drivn is a data analytics company established in 2021. Their team focuses on BI & big data consulting & SI and Business Consulting.
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$1,000+< $25 / hr10 - 49
Services provided
AzzipTech is a web development firm. Their small team of employees is located in Bhavnagar, India. Their team offers Web Development and Custom Software Development.
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$10,000+Undisclosed10 - 49Trondheim, Norway
Services provided
Utbrudd is a CRM consulting and SI company. They are based in Trondheim, Norway, and their services include CRM consulting and SI and Digital Strategy.
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$1,000+Undisclosed10 - 49
Services provided
Fondostechnologies Pvt. Ltd. Is an API Development company headquartered in New Delhi, India. The team specializes in API Development and IT managed services.
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UndisclosedUndisclosed10 - 49
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Double H Marketing is a small Surry Hills, Australia-based Marketing Strategy company. Their services include Marketing Strategy and CRM consulting and SI.
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Undisclosed< $25 / hr250 - 999Legazpi City, Philippines
Services provided
Pandr Outsourcing, a midsize call center, is in Legazpi City, Philippines. The team specializes in Call Center Services and Back Office Outsourcing.
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$25,000+$300+ / hr2 - 9Wien, Austria
Services provided
Delphidata, a big data company, was established in 2022. The team offers BI & big data consulting & SI and Business Consulting and is in Wien, Austria.
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UndisclosedUndisclosed10 - 49
Services provided
Other Application Development company Digital Tide Cloud PBX was launched in 2023. The small team offers Other Application Development and unified communications consulting & SI.
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
Computer Screen Investigators is an IT managed services company. Launched in 2014, the team specializes in IT managed services. The company is located in Orlando, Florida.
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$10,000+$25 - $49 / hr10 - 49Denton, England
Services provided
Root Communication Ltd is a Waste Management company. They are located in Denton, England and have small team of experts. Their services include Waste Management and IT managed services.
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Undisclosed$25 - $49 / hr2 - 9
Services provided
Samshtech Technologies is an IT managed services and custom software development company. Launched in 2019, the team offers IT managed services and Custom Software Development.
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UndisclosedUndisclosed50 - 249Delta, Canada
Services provided
ITConnect is an IT managed services company. They are headquartered in Delta, Canada. Their team provides IT managed services.
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$1,000+< $25 / hr10 - 49
Services provided
Hyperscaler is a small user experience agency. They focus on UX/UI Design and Web Development and were launched in 2026.
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$1,000+$25 - $49 / hr2 - 9Karbabad, Bahrain
Services provided
Five Gates Consultants is an Accounting company. The company is based in Karbabad, Bahrain. Their team focuses on Accounting and ERP consulting and SI.
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List of the Best IT Services Providers
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UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
34/40.019.2/20 Reviews10/10 Clients & Experience4.8/10 Market PresenceService focus
50% IT Consulting50% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.2/40.020/20 Reviews8.3/10 Clients & Experience7.9/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
33.3/40.019/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
45% IT Consulting55% Other -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
35.8/40.017.2/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
32.7/40.016.6/20 Reviews7.5/10 Clients & Experience8.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
33.8/40.016.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$10,000+$150 - $199 / hr250 - 999London, England
Ability to deliver
31.9/40.017.2/20 Reviews10/10 Clients & Experience4.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.5/40.017.8/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
34/40.016.8/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
31.3/40.015.8/20 Reviews9.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% IT Consulting25% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
36.5/40.017.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249Draper, UT
Ability to deliver
30.9/40.016.8/20 Reviews9.8/10 Clients & Experience4.3/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
30.8/40.015.2/20 Reviews9.9/10 Clients & Experience5.8/10 Market PresenceService focus
45% IT Consulting55% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
30.7/40.016.2/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
55% IT Consulting45% Other -
UndisclosedUndisclosed50 - 249San Diego, CA
Ability to deliver
30.5/40.016.4/20 Reviews5.6/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed50 - 249Overland Park, KS
Ability to deliver
38.3/40.019.6/20 Reviews9.8/10 Clients & Experience8.9/10 Market PresenceService focus
70% IT Consulting30% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Ciudad de México, Mexico
Ability to deliver
30.3/40.015.6/20 Reviews7/10 Clients & Experience7.6/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr10 - 49Frisco, TX
Ability to deliver
33/40.016.4/20 Reviews10/10 Clients & Experience6.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr50 - 249Gaithersburg, MD
Ability to deliver
35.5/40.016.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$200 - $300 / hr1,000 - 9,999New York, NY
Ability to deliver
32.8/40.015.6/20 Reviews7.8/10 Clients & Experience9.4/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Why Salesforce Staff Augmentation Is Becoming a Strategic Choice
Salesforce staff augmentation is no longer a stop-gap. Learn why more businesses now use external specialists to access expertise, move faster, and scale...
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.