Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
See all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
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UndisclosedUndisclosed2 - 9Stamford, CT
Services provided
Headquartered in Stamford, Connecticut, Technation Group is a small IT managed services and IT strategy consulting company. The team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Darien, CT
Services provided
Circulent, a small IT managed services and IT strategy consulting company, is located in Darien, Connecticut. Their services include IT managed services and IT strategy consulting.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
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UndisclosedUndisclosed2 - 9Norwalk, CT
Services provided
Based in Norwalk, Connecticut, Mar-PC Services LLC is a small IT managed services and IT strategy consulting company. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Göteborg, Sweden
Services provided
Surikat AB, an IT managed services company, was founded in 2003. The company focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Göteborg, Sweden
Services provided
Founded in 2018, FrontEdge IT is a software development firm. The firm provides Custom Software Development and IT strategy consulting, and is small.
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UndisclosedUndisclosed10 - 49Winston-Salem, NC
Services provided
J S Walker & Co Inc is a big data company located in Winston-Salem, North Carolina. The team focuses on BI & big data consulting & SI and IT strategy consulting.
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UndisclosedUndisclosed2 - 9
Services provided
In Troy, Michigan, Tech Worx is a small IT managed services and IT strategy consulting company. Their services include IT managed services and IT strategy consulting.
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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UndisclosedUndisclosed10 - 49Marseille, France
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ONE COMPUTER SERVICES is a Marseille, France-based IT managed services and IT strategy consulting company. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Marseille, France
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IT managed services company ITCOM Services specializes in IT managed services and IT strategy consulting. They are in Marseille, France.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
See all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
See all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
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UndisclosedUndisclosed2 - 9Sterling Heights, MI
Services provided
N2M Technology is a Sterling Heights, Michigan-based IT managed services and IT strategy consulting company. The team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Hartland, MI
Services provided
SiONE Consulting is a small IT managed services and IT strategy consulting company launched in 2017. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Clinton Township, MI
Services provided
Based in Clinton Township, Michigan, RMS Associates, LLC is a small IT managed services and IT strategy consulting company. The team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Detroit, MI
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HIPAAEx, a small IT managed services and Cybersecurity company, is headquartered in Detroit, Michigan. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Auburn Hills, MI
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Precise Business Solutions is a small Auburn Hills, Michigan-based IT managed services and IT strategy consulting company. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Milano, Italy
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Digital Attitude is a Milano, Italy-based IT managed services and IT strategy consulting company. They provide IT managed services and IT strategy consulting and were established in 2017.
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UndisclosedUndisclosed10 - 49Milano, Italy
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Mind-Mercatis is a Business Consulting company. Their small team is located in Milano, Italy and specializes in Business Consulting and BI & big data consulting & SI. The firm was founded in 2007.
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UndisclosedUndisclosed2 - 9Lockport, IL
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Founded in 2012, Midwest Business Consulting, LLC is an IT strategy consulting company. The small team offers IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9Hampton, VA
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PC Doctors of Hampton, Virginia is a small IT managed services and IT strategy consulting company in Hampton, Virginia. The team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Syosset, NY
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Hi-Tek Data is a cloud consulting & SI and IT managed services company. Their team is headquartered in Syosset, New York. The company offers cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed10 - 49Bohemia, NY
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Nerds That Care is a Bohemia, New York-based IT managed services and Cybersecurity company. They focus on IT managed services and Cybersecurity and were launched in 2005.
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UndisclosedUndisclosed2 - 9
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Located in Chesapeake, Virginia, Laris Technologies is a small cloud consulting & SI and IT managed services company. The team focuses on cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed10 - 49Norfolk, VA
Services provided
NetTek LLC is an IT managed services and Cybersecurity company founded in 1991. Located in Norfolk, Virginia, the team specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Hampton, VA
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IT managed services and IT strategy consulting company KETA TECHNOLOGIES, LLC was established in 2003. Located in Hampton, Virginia, the team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Göteborg, Sweden
Services provided
IT managed services company PROLEAP was established in 2007. Headquartered in Göteborg, Sweden, the team specializes in IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Göteborg, Sweden
Services provided
IT strategy consulting company i-Centrum AB is based in Göteborg, Sweden. Their services include IT strategy consulting and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49
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Soft & Simple is an IT strategy consulting company founded in 2009. The team offers IT strategy consulting and ERP consulting and SI and is in GÖTEBORG, Sweden.
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UndisclosedUndisclosed2 - 9Virginia Beach, VA
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Based in Virginia Beach, Virginia, PC Pros Computer Solutions is a small IT managed services and IT strategy consulting company. Their services include IT managed services and IT strategy
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UndisclosedUndisclosed50 - 249Malmö, Sweden
Services provided
Located in Malmö, Sweden, Advectas is a midsize business intelligence company. Their services include BI & big data consulting & SI and Business Consulting.
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UndisclosedUndisclosed50 - 249Melbourne, Australia
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CoTé Software & Solutions, an IT managed services and IT strategy consulting company, was established in 2009. The midsize team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Marseille, France
Services provided
Fidens is a Marseille, France-based IT managed services company. They offer IT managed services and Business Consulting and were founded in 2002.
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UndisclosedUndisclosed10 - 49Castle Hill, Australia
Services provided
Founded in 1997, JEM Computer Systems Pty Ltd is an IT managed services and IT strategy consulting company. The team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Rio de Janeiro, Brazil
Services provided
Target Work is a software development firm launched in 2004. In Rio de Janeiro, Brazil, the team provides Custom Software Development and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Sydney, Australia
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Ensyst is an IT managed services company launched in 2001. Their team focuses on IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Crows Nest, Australia
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Ubertech is an IT managed services and IT strategy consulting company. They are located in Crows Nest, Australia. Their team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Eveleigh, Australia
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Regal Information Technology is an IT managed services and IT strategy consulting company. They are in Eveleigh, Australia. Their team specializes in IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Melbourne, Australia
Services provided
NineWire Pty Ltd is an IT managed services and IT strategy consulting company. Based in Melbourne, Australia, the company specializes in IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Aspley, Australia
Services provided
TechSols is an IT managed services and IT strategy consulting company. They were launched in 2006, and their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Toowong, Australia
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Founded in 1988, Ordyss is an IT managed services company. The team specializes in IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Perth, Australia
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MSP Solutions is a cloud consulting & SI and IT managed services company. They focus on cloud consulting & SI and IT managed services and were established in 2014.
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UndisclosedUndisclosed10 - 49Victoria Park, Australia
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Moncrieff Technology Solutions is a small Victoria Park, Australia-based IT managed services and Cybersecurity company. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Adelaide, Australia
Services provided
Logic Plus is a midsize IT managed services and Cybersecurity company. Established in 2000, the team focuses on IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Adelaide, Australia
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Vintek Pty Ltd, an IT managed services and IT strategy consulting company, is in Adelaide, Australia. They offer IT managed services and IT strategy consulting and were founded in 1989.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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SunTel Technologies is an IT managed services and IT strategy consulting company established in 2007. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9
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L3 Consulting is an IT managed services company. Their small team is located in Adelaide, Australia. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Toronto, Canada
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Fidelity IT is an IT managed services and IT strategy consulting company. The Toronto, Canada-based firm was founded in 2003. Their team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Toronto, Canada
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Headquartered in Toronto, Canada, Checksum is an IT managed services and Cybersecurity company. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Toronto, Canada
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Omega Network Solutions is an IT managed services and Cybersecurity company founded in 2005. Their team offers IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Carlisle, Australia
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NETCorp IT Solutions is an IT managed services and Cybersecurity company. The Carlisle, Australia-based agency offers IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9
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Small IT managed services and IT strategy consulting company Coastal Computers, is located in Virginia. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Atlanta, GA
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Midsize IT managed services and Cybersecurity company Meditology Services, is based in Atlanta, Georgia and Philadelphia, Pennsylvania. Their services include IT managed services and Cybersecurity.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
34.3/40.017.2/20 Reviews7.5/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
The Best Password Managers for Small Businesses in 2026
How secured are you online? Explore these top password managers to help safeguard your small business from malicious cyber attacks this 2026.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.