Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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UndisclosedUndisclosed10 - 49George, South Africa
Services provided
AstuteTech is an IT managed services company. The team focuses on IT managed services and IT staff augmentation and is in George, South Africa and Gauteng, South Africa.
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$1,000+$50 - $99 / hr2 - 9Port Harcourt, Nigeria
Services provided
PearlDrift Technologies LTD is a small cloud consulting & SI company founded in 2020. Their team offers cloud consulting & SI and Advertising.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a technology company specializing in AI-driven software development and digital transformation, with notable proficiency in creating custom web applications and enhancing operational efficiency. The reviews reflect an overwhelmingly positive reception, with approximately 100% of clients highlighting Notch's dedication, technical expertise, and effective project management. Clients consistently praise their collaborative approach and ability to integrate seamlessly with internal teams.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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Undisclosed$25 - $49 / hr10 - 49Kozhikode, India
Services provided
Illume Intelligence India Pvt. Ltd. Is a Cybersecurity and software development company. Established in 2021, the team specializes in Cybersecurity and Custom Software Development.
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UndisclosedUndisclosed2 - 9
Services provided
IT managed services and other IT consulting and SI company PJ Computers was established in 2014. The agency specializes in IT managed services and other IT consulting and SI, and is small.
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UndisclosedUndisclosed10 - 49Kolkata, India
Services provided
SEO Craft India is a SEO company. Established in 2020, their team specializes in Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosedFreelancer
Services provided
SecuVantage is a Cybersecurity company. Established in 2019, the company is headquartered in Richmond, Virginia. Their team offers Cybersecurity.
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$5,000+$300+ / hr50 - 249Berlin, Germany
Services provided
HAAMI Digital Consultancy is a Digital Strategy company established in 2017. In Dubai, United Arab Emirates and Berlin, Germany, the team provides Digital Strategy and IT strategy consulting.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 35 projectsDreamix is a software development company providing services such as software solutions, data management platforms, DevOps, UX/UI design, and AI integration. Reviews from clients highlight their exceptional engineering expertise, strong cultural fit, and effective project management. All feedback is overwhelmingly positive, with clients frequently praising Dreamix's high-quality deliverables, proactive communication, and ability to exceed expectations.
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$10,000+$25 - $49 / hr10 - 49Bengaluru, India
Services provided
Betaflux Sigma, a cloud consulting & SI company, was founded in 2018. The small team provides cloud consulting & SI and Custom Software Development.
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$10,000+$50 - $99 / hr50 - 249
Services provided
Revent Technologies is a midsize web design company. Founded in 2021, the team provides Web Design and UX/UI Design.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 102 projectsPeeklogic, LLC is a specialized Salesforce development company delivering customized solutions in CRM integration and app development. They consistently receive positive feedback for their project management and responsiveness, with 100% of reviews highlighting their expertise in Salesforce and timely delivery. Clients repeatedly commend their practical, solution-oriented approach and efficient communication, making them a reliable partner for Salesforce-related projects.
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$5,000+$25 - $49 / hr50 - 249Cairo, Egypt
Services provided
Sharkclicks is an Application Management & Support company. The team is in Cairo, Egypt, and their services include Application Management & Support and Web Design.
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Undisclosed< $25 / hr10 - 49
Services provided
Launched in 2012, Techno Digital, a small social media marketing company, is located in Sharjah, United Arab Emirates. Their services include Social Media Marketing and cloud consulting & SI.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Udaaann IT Solutions, a web development firm, was established in 2019. The company provides Web Development and cloud consulting & SI.
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Undisclosed< $25 / hr10 - 49
Services provided
Cybersecurity company Westwp Cyber Security Services and Consultation was established in 2011. The company provides Cybersecurity.
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$1,000+$50 - $99 / hr50 - 249Lahore, Pakistan
Services provided
Based in Lahore, Pakistan and Lahore, Pakistan, Logixtec is a midsize IT strategy consulting company. Their services include IT strategy consulting and Digital Strategy.
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$5,000+$150 - $199 / hr2 - 9Toronto, Canada
Services provided
Cybersecurity company KBE Information Security Inc. Was founded in 2014. The agency focuses on Cybersecurity, and is small.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Based in Dhaka, Bangladesh, KP Cloud is a small cloud consulting & SI company. Their services include cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Baghdad, Iraq
Services provided
INTEGRATED PATH is an ERP consulting and SI company. Based in Baghdad, Iraq, their team specializes in ERP consulting and SI and Graphic Design.
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UndisclosedUndisclosed2 - 9Jdeideh, Lebanon
Services provided
WITS Cybersecurity, a Cybersecurity company, was founded in 2019. The team provides Cybersecurity and Application Testing and is headquartered in Jdeideh, Lebanon.
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$25,000+$200 - $300 / hr50 - 249Zirakpur, India
Services provided
Located in Zirakpur, India, PPN SOLUTIONS PVT LTD is a Data Annotation Services company. The team offers Data Annotation Services and CRM consulting and SI.
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Undisclosed$25 - $49 / hr2 - 9
Services provided
Web development company BondWest is located in England. They focus on Web Development and Mobile App Development.
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$50,000+$100 - $149 / hr10 - 49Lehi, UT
Services provided
Cloud consulting & SI company Snap Data IO was launched in 2019. The small team specializes in cloud consulting & SI.
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$5,000+$100 - $149 / hr10 - 49
Services provided
Launched in 2015, Cloudifie is a cloud consulting & SI company. The company offers cloud consulting & SI and Web Development.
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UndisclosedUndisclosed10 - 49
Services provided
Mig Arch is a SEO agency. Launched in 2016, the agency is in Vadodara, India. Their services include Search Engine Optimization and UX/UI Design.
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$5,000+< $25 / hr10 - 49
Services provided
Launched in 1999, SharePoint Support is a small Mumbai, India-based IT strategy consulting company. Their services include IT strategy consulting.
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$100,000+$100 - $149 / hr2 - 9Piediripa, Italy
Services provided
Headquartered in Piediripa, Italy, FARINA-TORRESI & ASSOCIATI is a Tax Law company. The team specializes in Tax Law and IT strategy consulting.
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$5,000+$25 - $49 / hr10 - 49Dar es Salaam, Tanzania
Services provided
Cybersecurity company INFOSEC (T) LIMITED was established in 2016. The team focuses on Cybersecurity.
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$75,000+$50 - $99 / hr10 - 49Córdoba, Argentina
Services provided
Peperina Software is a cloud consulting & SI company in Córdoba, Argentina and Miami, Florida. Their services include cloud consulting & SI and Custom Software Development.
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$1,000+$25 - $49 / hr10 - 49Hyderabad, India
Services provided
ERP consulting and SI company eWAY Innovations and Automations is in Hyderabad, India and Riyadh, Saudi Arabia. They focus on ERP consulting and SI and Mobile App Development.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
Cybersecurity company Red Echoes Tech was founded in 2016. The team provides Cybersecurity and AR/VR development and is headquartered in Chicago, Illinois.
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$1,000+$150 - $199 / hr50 - 249
Services provided
AckerWorx is a Cybersecurity company. They are based in London, England and Pasig, Philippines and have midsize team. They offer Cybersecurity and Custom Software Development.
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$1,000+$50 - $99 / hr10 - 49
Services provided
Sam IT Solution is a Generative AI company. The firm is in Kirkuk, Iraq. Their team specializes in Generative AI and Cybersecurity.
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UndisclosedUndisclosed50 - 249Kattangal, India
Services provided
Triophore Technologies is a cloud consulting & SI company. Founded in 2015, their team focuses on cloud consulting & SI and Web Development.
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$25,000+$50 - $99 / hr50 - 249Phoenix, AZ
Services provided
Mobifilia LLC is a Phoenix, Arizona-based SEO agency. They provide Search Engine Optimization and Web Design and were launched in 2011.
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$1,000+< $25 / hr10 - 49Thiruvananthapuram, India
Services provided
SciPy Technologies Pvt Ltd is an IT strategy consulting and software development firm. They specialize in IT strategy consulting and Custom Software Development and were launched in 2020.
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UndisclosedUndisclosed50 - 249Jaipur, India
Services provided
In Jaipur, India and Petaluma, California, Zordial Technologies is a midsize IT staff augmentation company. The team focuses on IT staff augmentation and IT managed services.
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$1,000+$25 - $49 / hr10 - 49Sahibzada Ajit Singh Nagar, India
Services provided
Pentagon Infosec is a small Cybersecurity company in Sahibzada Ajit Singh Nagar, India. Their services include Cybersecurity.
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UndisclosedUndisclosed10 - 49Dubai, United Arab Emirates
Services provided
Extensive IT Services is a Dubai, United Arab Emirates-based social media marketing agency. Their services include Social Media Marketing and Search Engine Optimization.
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$10,000+$25 - $49 / hr50 - 249
Services provided
Enterprise Resource Consulting, an ERP consulting and SI company, was launched in 2015. The team offers ERP consulting and SI and Business Consulting.
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
Appdesk Services is a cloud consulting & SI and custom software development company. Founded in 2019, the company focuses on cloud consulting & SI and Custom Software Development.
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UndisclosedUndisclosed10 - 49Kyiv, Ukraine
Services provided
Dynamics-Staffing.com is an ERP consulting and SI company. They provide ERP consulting and SI and HR Consulting and were launched in 2023. The agency is based in Kyiv, Ukraine.
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$10,000+$50 - $99 / hr50 - 249Bengaluru, India
Services provided
Founded in 2018, Terraeagle Technologies is a Cybersecurity company. Based in Irving, Texas and Bengaluru, India, the team focuses on Cybersecurity.
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$10,000+$25 - $49 / hr2 - 9İstanbul, Türkiye
Services provided
Rtt is a small cloud consulting & SI company launched in 2014. Their services include cloud consulting & SI.
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$1,000+< $25 / hr10 - 49Surat, India
Services provided
Avrut Solutions is a cloud consulting & SI company. The Surat, India-based agency offers cloud consulting & SI and Web Development.
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Undisclosed$50 - $99 / hr10 - 49
Services provided
Nubesti is a Cybersecurity company. Based in Medellín, Colombia and Middletown, Delaware, the agency was founded in 2019. Their services include Cybersecurity.
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$5,000+$300+ / hr2 - 9Hampstead, Canada
Services provided
IT strategy consulting company Red Corner - CTO As A Service was established in 2016. The team focuses on IT strategy consulting and Recruiting.
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$25,000+$300+ / hr2 - 9New York, NY
Services provided
DXP Catalyst Consulting is an IT strategy consulting company. The New York, New York-based team provides IT strategy consulting.
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$1,000+$50 - $99 / hr50 - 249New Delhi, India
Services provided
IT staff augmentation company 24X7 Easy Recruitz Private Limited is located in New Delhi, India. They provide IT staff augmentation and IT strategy consulting and were launched in 2021.
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$1,000+$50 - $99 / hr2 - 9Paris, France
Services provided
Paris IT services is an IT strategy consulting company. Their small team is headquartered in Paris, France and provides IT strategy consulting. The firm was founded in 2010.
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$1,000+$25 - $49 / hr2 - 9
Services provided
IT strategy consulting company Digi Carrom provides IT strategy consulting and Custom Software Development. They are based in Surat, India.
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$5,000+$100 - $149 / hr2 - 9Vilnius, Lithuania
Services provided
ACyber is a Cybersecurity company. In Vilnius, Lithuania, the team provides Cybersecurity.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
45% IT Consulting55% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.2/40.018/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
32.1/40.016.2/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.4/40.017.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.5/40.017.8/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.