Top IT Services Companies & Outsourced IT Support
57,213 Companies
List of the Best IT Services Providers
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$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
50% IT Managed Services30% Cybersecurity15% IT Strategy Consulting +1 service5% Compliance ConsultingSee all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
Reviews mention Exceptional results
BetterWorld Technology has consistently delivered exceptional results, as highlighted by clients who noted significant improvements in phone quality and system reliability. One IT Manager praised their accountability and professionalism, stating, "They’re never in denial, they take accountability and ask how to do better." Another client emphasized their seamless transition to remote operations during COVID, describing the experience as "quick and effective." Overall, clients express high satisfaction and respect for BetterWorld Technology's services.-
Phone Service IT Management for Nonprofit Foundation
4.5 Dec 11, 2020Our staff was unanimous that phone quality is much better. What’s more, voice quality is better, the system doesn’t go down constantly, and we actually get messages now. Additionally, the number of tickets for phone-related questions, problems, and issues has decreased immensely.
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Phone & Voiceover Services for Nonprofit Organization
5.0 Dec 9, 2020We were able to quickly and effectively engage with BetterWorld during a very challenging time. The results were seamless.
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Industry Experience
BetterWorld Technology has received positive feedback across various industries, including Nonprofit, Education, Healthcare, Retail, and Consulting. Clients appreciate their responsiveness, communication, and seamless transitions in Managed IT services. Nonprofit organizations highlight effective cybersecurity and support for remote operations. Educational institutions value their cost-effective solutions and project management expertise. Retail clients commend the smooth migration processes. Overall, BetterWorld Technology demonstrates strong capabilities in IT management and support tailored to diverse industry needs.
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Design Consulting Retail Nonprofit Consumer products & services Non-profit Consumer Products Education Healthcare Financial services Software Food & Beverages Construction Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.Was this helpful?
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Chicago, Illinois (4) Washington, District of Columbia (4) Massillon, Ohio (1) Milwaukee, Wisconsin (1) Plano, Texas (1) Marietta, Georgia (1) Lisle, Illinois (1) Palatine, Illinois (1) Winter Park, Florida (1) Frederick, Maryland (1) Los Altos, California (1) Los Angeles, California (1) Millbrae, California (1) Denver, Colorado (1) Pueblo, Colorado (1) Portland, Oregon (1) Tysons, Virginia (1)Was this helpful?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
Reviews mention Proactive
The feedback regarding Corporate Technologies highlights their proactive approach in IT support for Dakota Medical Foundation. Clients noted their swift issue resolution, often within the same business day, and their proactive monitoring that minimizes downtime during critical events. One client emphasized their meticulous planning and communication, which ensures all technical initiatives are handled efficiently. Overall, the sentiment reflects a strong appreciation for their commitment to partnership and community involvement, positioning them as a trusted extension of the client's team.-
IT Managed Services for Medical Foundation
4.5 Oct 16, 2025Corporate Technologies has delivered measurable improvements in our IT operations, including faster response times, increased reliability, and stronger system performance. Compared to our previous vendor, where support requests often took several days to receive a response, Corporate Technologies now resolves most support tickets within the same business day. Their proactive monitoring has also helped reduce system downtime and prevent technical disruptions during high-demand events such as Giving Hearts Day, contributing directly to operational continuity and organizational impact. Throughout every engagement, they communicate proactively—providing updates as work progresses, outlining next steps, and ensuring our team is informed and supported from start to finish.
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3 of 7 reviews are 5 starsLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Over the past six months, Corporate Technologies has received positive feedback for their responsive IT support and effective project management. Clients highlighted their expertise in managing IT infrastructure and troubleshooting, with one noting, "Corporate Technologies ensures system uptime and responsiveness during peak operational periods." Another client praised their patient and knowledgeable staff, stating, "I appreciate their assistance." Overall sentiment reflects strong satisfaction with their services, with no significant areas for improvement mentioned.Was this helpful?
More responsive than most other service providers
Get in TouchCorporate Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
35% Custom Software Development20% AI Development15% Enterprise App Modernization +3 services10% AI Agents10% AI Consulting10% IT Staff AugmentationSee all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
Reviews mention Accommodating
Clients have consistently praised Notch for their accommodating nature, particularly in adapting to project needs and timelines. One client highlighted their ability to quickly switch from Java to Kotlin, demonstrating flexibility and responsiveness. The overall sentiment reflects a strong appreciation for their adaptability and effective collaboration, although there is a suggestion for improved communication on development processes to streamline iterations.-
Custom Software Dev for Educational Technology Company
5.0 Jun 12, 2020The developers from the agency are very adaptive. They were experienced in Java and had limited experiences with Kotlin. As our projects were all in Kotlin they quickly switched.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Notch's strong performance in supporting digital transformation for clients, particularly in telecommunications. A client praised their dedication and expertise, noting significant improvements in operational efficiency and AI model implementation. The project management was effective, with timely delivery despite external challenges. Overall sentiment is highly positive, with clients expressing a desire to retain Notch's team members due to their exceptional support and alignment with company values.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Notch for providing excellent value for money, highlighting their competitive pricing and high-quality service. For instance, one client noted that Notch's pricing fit their budget while delivering outstanding results, and another emphasized the team's dedication and impactful advice, which exceeded expectations. Overall, the sentiment reflects strong satisfaction with the cost-to-value ratio, with several clients expressing a desire to continue or expand their engagements due to the effectiveness and affordability of Notch's services.Was this helpful?
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UndisclosedUndisclosed10 - 49Fort Lauderdale, FL
Services provided
50% IT Managed Services50% Web DesignFounded in 1997, Advantage Services, a small IT managed services and web design company, is headquartered in Fort Lauderdale, Florida. Their services include IT managed services and Web Design.
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UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
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70% IT Managed Services30% Search Engine OptimizationIn Cluj-Napoca, Romania, Clever Ape is an IT managed services company. Their services include IT managed services and Search Engine Optimization.
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What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
25% Custom Software Development21% Mobile App Development21% Web Development +3 services11% AI Consulting11% BI & Big Data Consulting & SI11% Enterprise App ModernizationSee all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
Reviews mention Knowledgeable
Clients consistently commend Sigma Software Group for their extensive technical knowledge and ability to adapt to evolving project requirements. One client noted their 'incredible' level of technicality and self-driven nature, while another highlighted Sigma's impressive capacity to provide valuable insights during development. Overall, the sentiment regarding their expertise is overwhelmingly positive, with clients expressing satisfaction with the quality of solutions delivered and the team's responsiveness to complex challenges.-
Mobile App Development for Equestrian Training Company
5.0 Jun 16, 2023Sigma Software Group’s support has been vital to our success. They’ve delivered a top-notch technical solution and provided us with valuable insights and knowledge. They also provide timely, detailed reports every week.
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Mobile App Development Services for Christian Tech Company
5.0 Aug 17, 2022I’ve been truly impressed with their technical knowledge and ability to meet our demanding requirements. We’ve constantly changed the scope of work, but they’ve done a good job adjusting to what we’ve given them.
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Staff Augmentation & Custom Software Dev for GameTech Co.
5.0 Sep 29, 2020The level of technicality they have is incredible. They’re very skilled developers and can also come up with architectural and implementation solutions, along with setting everything up themselves. One of the initial teams we set up is working on a core component with our internal architect. They’re the only people allowed to touch that component, and that in itself speaks to the level of detail and knowledge they have.
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0 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Sigma Software Group highlights their efficiency, creativity, and collaborative approach in delivering a corporate website redesign. Clients report significant improvements in engagement, SEO, and lead generation post-launch. They appreciated timely delivery and seamless teamwork, though some desired more proactive guidance on web best practices. Overall, the sentiment is positive, reflecting satisfaction with both the process and outcomes of their projects.Was this helpful?
More responsive than most other service providers
Get in TouchSigma Software Group is very responsive
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$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
70% Custom Software Development20% BI & Big Data Consulting & SI10% Mobile App DevelopmentSee all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
Reviews mention Great project management
Clients have commended Rare Crew for their exemplary project management, highlighting their clear communication and adherence to timelines. One client noted the team's commitment to delivering detailed documentation and regular progress updates, which ensured transparency throughout the project. Their ability to adapt to evolving requirements and maintain a solutions-oriented approach was particularly impressive. Overall, feedback indicates a high level of satisfaction with Rare Crew's project management capabilities, contributing significantly to successful project outcomes.-
Custom Software Dev for IT Solutions Company
5.0 Jan 17, 2023The Rare Crew team followed a simple agile method; we had a clear understanding of the work scope and delivery timelines; and Rare Crew used their own product in communicating with us. We need to add here that they were friendly and professional in all their dealings. The product is excellent for our needs, and the people we interact with us are equally excellent and a delight to work with!
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BI & Big Data Consulting for Entertainment & Sports Company
5.0 Dec 18, 2023Rare Crew demonstrated an exemplary project management style throughout our engagement. Their approach was characterized by clear and transparent communication, efficient use of communication tools, and a strong commitment to meeting timelines. Communication was consistently open and responsive, with regular updates and progress reports. We utilized a combination of tools, including email, video conferencing, and project management platforms, to maintain effective communication and track project progress.
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Industry Experience
Rare Crew has demonstrated strong expertise across various industries, including Sports, Healthcare, Education, and Media. Clients in the Sports industry praised their understanding of operational needs, resulting in efficient POS systems. In Healthcare, their custom applications enhanced tracking and data visualization for children's speech services. The Education sector noted their effective HR software for talent management, while Media clients appreciated their robust CRM solutions. Overall sentiment reflects satisfaction in their responsiveness, project management, and ability to deliver tailored solutions.
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Other Industry Sports Nonprofit IT Services Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Rare Crew's competitive pricing and strong value for money. One client noted that their 'pricing fit our budget' and emphasized their 'good value for cost.' Another mentioned that Rare Crew delivered projects 'on time and on budget,' reinforcing their reliability. Overall, the sentiment across reviews indicates satisfaction with the cost-effectiveness of Rare Crew's services, with clients appreciating the quality delivered in relation to the investment made.Was this helpful?
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UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
20% Cloud Consulting & SI20% Cybersecurity20% IT Managed Services +2 services20% IT Strategy Consulting20% Unified Communications Consulting & SISee all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Datalink Networks Inc. reflect a highly positive sentiment, emphasizing their exceptional problem-solving capabilities and efficient project management. Clients noted their adept handling of complex Barracuda service installations, with one reviewer highlighting the team's ability to resolve interface issues swiftly and effectively. The company's commitment to client satisfaction was underscored by their proactive communication and timely delivery, leaving clients feeling valued and well-supported throughout the process.Was this helpful?
Industry Experience
Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.Was this helpful?
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UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
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100% IT Managed ServicesReyoGroup Interactive is an IT managed services company founded in 2016. Their services include IT managed services.
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UndisclosedUndisclosed2 - 9Helsinki, Finland
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100% IT Managed ServicesMOPRIM Ltd, an IT managed services company, is headquartered in Helsinki, Finland. They offer IT managed services.
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UndisclosedUndisclosed2 - 9Helsinki, Finland
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100% IT Managed ServicesIT managed services company EverTech Oy is in Helsinki, Finland. The team offers IT managed services.
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UndisclosedUndisclosed50 - 249Helsinki, Finland
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100% IT Managed ServicesPharazon AB is an IT managed services company. Based in Helsinki, Finland, the company was founded in 2008. Their team focuses on IT managed services.
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UndisclosedUndisclosed10 - 49Helsinki, Finland
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100% IT Managed ServicesLaunched in 2016, Emsec Oy is a small IT managed services company located in Helsinki, Finland. Their team provides IT managed services.
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What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
20% IT Managed Services15% Application Management & Support15% Call Center Services +4 services15% Custom Software Development15% Customer Service Outsourcing10% Enterprise App Modernization10% Finance & Accounting Outsourcing (FAO)See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
Reviews mention Communicative
Clients consistently praise FlairsTech for their exceptional communication skills. One client noted, "Any time we had a need or concern, we receive answers, recommendations, and solutions," highlighting their responsiveness. Another emphasized their "availability, communication, and ability to work well across global teams." Overall, the sentiment regarding FlairsTech's communicative approach is overwhelmingly positive, with clients appreciating their professionalism and integration as part of the team.-
Call Center Services for Consumer Products & Services Co
5.0 Jul 15, 2024Any time we had/have a need or concern, we receive answers, recommendations and solutions. Communication is great, and they constantly strive to improve and motivate their team, as well as offer ideas to improve things on our side.
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DevOps Managed Services for Construction Software Company
4.5 Mar 2, 2026FlairsTech’s project management is good. The team delivers on time. Regarding communication, we use virtual meetings, emails, and messaging apps. FlairsTech’s availability, communication, and ability to work well across global teams are impressive.
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Industry Experience
FlairsTech has demonstrated expertise across various sectors, including Consumer Products & Services, Hospitality & Leisure, Media, and Financial Services. Clients praise their ability to enhance customer support, improve operational efficiency, and deliver quality resources. Overall sentiment is positive, highlighting strengths in communication, adaptability, and project management. Particularly, the company excels in supporting customer service and technical operations, making them a suitable partner for organizations seeking improvements in these areas.
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Consumer products & services Hospitality & leisure Media Software Financial services ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note FlairsTech's competitive pricing and strong value for money, with comments highlighting that their pricing fits budgets and offers good value. One client mentioned, "Pricing fit our budget and good value for cost," while another stated, "Their pricing model was unique and fit well with how we needed to budget for customer support." Overall, the sentiment is positive, with clients appreciating the cost-effectiveness without compromising quality.Was this helpful?
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$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
25% Custom Software Development20% IT Staff Augmentation15% Web Development +4 services10% AI Development10% IT Managed Services10% IT Strategy Consulting10% Mobile App DevelopmentSee all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
5 of 5 reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the past six months, clients have consistently praised Dreamix for their high-quality work, effective communication, and ability to meet project deadlines. Notably, the CTO of Aiomics GmbH highlighted their success in deploying a secure cloud infrastructure, while the CFO of MSJ International commended Dreamix for doubling productivity through an automated RFQ system. Overall, clients expressed satisfaction with Dreamix's cultural fit and their proactive approach, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Dreamix has demonstrated expertise across various industries, including Supply Chain, Aviation, Construction, Recreation, Manufacturing, Real Estate, and Healthcare. Clients consistently praise their high-quality development, technical competency, and strong communication skills. Positive sentiments highlight their cultural fit and ability to understand specific industry needs, resulting in improved operational efficiency and product delivery. Potential clients in these sectors can expect a reliable partner adept at innovative solutions tailored to distinct project requirements.
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Supply Chain, Logistics, and Transport Manufacturing Software Real estate Other Industry IT Services Utilities Media Research Information technology Consulting Nonprofit Consumer Products Construction Transportation Recreation HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently emphasize Dreamix's excellent value for cost, with feedback highlighting their ability to deliver high-quality work within budget. For instance, one client noted the 'good value for cost' and praised the team's understanding of project needs. Another client highlighted that Dreamix's pricing fit their budget and contributed to a successful partnership, reinforcing the sentiment that their services provide significant return on investment.Was this helpful?
More responsive than most other service providers
Get in TouchDreamix is responsive
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$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
40% IT Staff Augmentation40% Recruiting10% Cybersecurity +1 service10% HR ConsultingSee all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
Reviews mention Knowledgeable
The sentiment regarding Winged IT's knowledgeability is overwhelmingly positive. Clients praised their 'vast knowledge of the Polish IT market' and highlighted how this expertise was 'instrumental' in building effective teams. One review noted that Winged IT's 'professional approach' and understanding of unique needs facilitated timely project delivery, while their flexible and client-oriented nature further enhanced the recruitment process. Overall, clients expressed strong satisfaction with Winged IT's ability to provide tailored solutions.-
IT Staff Augmentation for IT Solutions Company
5.0 Sep 7, 2023Winged IT professional approach, understanding of our unique needs, and vast knowledge of the Polish IT market were instrumental in helping us build our team. Their efforts allowed us to hit the ground running and begin delivering projects as planned. The stakes were high, but Winged IT rose to the occasion.
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HR Consulting for Software Company
5.0 May 5, 2025The team engaged by us with Winged IT’s support in Poland contributed a lot to the project. Thanks to their advisory, we were able to complete the team within the optimal budget, on time and without any major issues. The perfect knowledge of IT labour market in Poland, ability to understand our needs precisely and deliver accordingly was truly impressive.
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Industry Experience
Winged IT has demonstrated expertise across various industries, including IT Services, Information Technology, Advertising & Marketing, and Financial Services. Clients praised their responsiveness, professionalism, and ability to deliver high-quality candidates tailored to specific project needs. Overall, the sentiment is highly positive, particularly regarding their strength in cybersecurity and staff augmentation. Potential clients in these sectors can expect reliable partnership, swift delivery, and a solid understanding of technical requirements.
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Information technology Advertising & marketing Software IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Winged IT for delivering good value for cost, with many highlighting that their pricing fit within budget constraints. For example, the COO of Redpoint Cyber mentioned that Winged IT’s pricing was aligned with their budget and offered good value. Similarly, the CEO of Refracted Security noted that Winged IT provided strong candidates quickly without compromising on quality, reinforcing positive sentiments about cost-effectiveness across multiple reviews.Was this helpful?
More responsive than most other service providers
Get in TouchWinged IT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Helsingfors, Finland
Services provided
100% IT Managed ServicesHS-Works Oy is a small IT managed services company founded in 2005. Their services include IT managed services.
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UndisclosedUndisclosed10 - 49Helsinki, Finland
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100% IT Managed ServicesApprix Oy is a small IT managed services company headquartered in Helsinki, Finland. The team specializes in IT managed services.
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$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
20% Custom Software Development10% AI Development10% BI & Big Data Consulting & SI +6 services10% Blockchain10% Cloud Consulting & SI10% Cybersecurity10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentSee all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
Reviews mention Detail-oriented
Client feedback consistently highlights Innowise's meticulous attention to detail as a defining strength. One client praised the team's ability to break down complex tasks into actionable steps, ensuring timely delivery without compromising quality. Another emphasized their exceptional attentiveness to technical details, fostering an environment where client ideas were carefully considered. Overall, the sentiment reflects a strong appreciation for Innowise's commitment to detail, with clients expressing satisfaction and noting minimal areas for improvement.-
Website Revamp for Design Agency
5.0 Aug 8, 2024Innowise did an excellent job updating our website. Their focus on security and attention to detail helped the project succeed, and we saw a significant increase in user engagement and satisfaction. The whole process went smoothly and efficiently because they delivered everything on time.
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IT Consulting & Software Dev for SaaS Company
5.0 Jan 13, 2023What stands out the most is Innowise Group’s attention to detail and great range of strong technical candidates.
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Custom Software Development for Vending Machines Company
5.0 Dec 9, 2024The project management by Rustam and Volha was exemplary throughout the development process. Their ability to break down complex tasks into clear, actionable steps ensured that every milestone was met on schedule without compromising quality. Together, their dedication, organisation, and attention to detail were pivotal in delivering a successful and well-executed project. They approached every task with meticulous attention to detail, demonstrating a genuine commitment to delivering a high-quality outcome.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Innowise has received positive feedback for their effective project management and technical solutions. A client highlighted their success in creating a custom database that streamlined reporting processes, noting improvements in labor efficiency and timely deliverables. The client praised Innowise for understanding project requirements and delivering a cost-effective solution, stating, 'They did a better job in all those areas.' Overall, the sentiment is highly favorable, with no noted areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Innowise Group for their competitive pricing and excellent value for money. Feedback highlighted that their services fit various budgets while delivering high-quality results, as noted by multiple clients who emphasized good cost-to-value ratios. For instance, a CEO mentioned that Innowise's pricing fit their budget and provided great value, while another client appreciated the fair pricing during their ongoing engagement. Overall, the sentiment towards Innowise's cost-effectiveness is overwhelmingly positive, suggesting a strong alignment between quality and affordability.Was this helpful?
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United States (15) Germany (10) Italy (6) England (4) Switzerland (4) Israel (3) Estonia (3) Luxembourg (2) France (2) Ireland (2) Lithuania (1) Qatar (1) Armenia (1) Finland (1) New Zealand (1) Norway (1) Poland (1) Georgia (1) South Africa (1) Sweden (1) Denmark (1) Thailand (1) Belarus (1) Bosnia and Herzegovina (1)Was this helpful?
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
80% IT Managed Services10% Cybersecurity10% IT Strategy ConsultingSee all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
Reviews mention Timely
Overall sentiment regarding timeliness is highly positive across client reviews. Clients consistently report that projects were delivered on time, with one stating that Orca 'hasn’t missed a deadline' and another noting that HW Technology 'always met their deadlines.' Additionally, prompt responses to inquiries were highlighted, with feedback indicating that issues were resolved quickly. Clients appreciated the proactive management and regular communications, which contributed to the successful and timely execution of their projects.-
IT & Cloud Consulting Services for Accounting Firm
5.0 May 13, 2021The project was completed within the timeframes we settled. We had regular Zoom and Microsoft Team meetings where we discussed updates and progress on the project. Currently, they’re quick coming back to us whenever we have any questions.
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Server Management & IT Services for Property Management Co
5.0 Jun 1, 2021Whenever we’ve had individual projects, such as when we moved to a SQL server about 3–4 years ago, they've always met their deadlines. We’ve never had a problem. Whenever we call the support desk about an issue; they are fast and extremely responsive.
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Managed IT Services for Accounting Firm
5.0 Oct 14, 2022Their project management is spot-on. Orca hasn’t missed a deadline — what they’ve said they’d do, they’ve done. Their team always ensures we stay within budget.
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Managed IT Services for Financial Services Company
5.0 Apr 16, 2024They provided a helpful and personable service. Describe their project management. Did they deliver items on time? Yes on time. Regular communications and showed a lot of patience.
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Code Mgmt & Penetration Testing for Compliance Consultancy
5.0 Oct 27, 2025Ongoing testing during development phases with appropriate reports delivered to us in a timely fashion. Very organised and thorough, with regular communication, progress management, and consistent approach, in line with timelines as agreed, whilst remaining flexible, as required by the project.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of FluidOne - Chorley indicate a strong positive sentiment, highlighting their organized project management and effective communication. A client from Morgan Lambert praised their thorough approach and flexibility in adapting to project changes, noting timely delivery of testing reports and a proactive attitude. Overall, clients appreciate their commitment to high-quality outcomes and the ability to mobilize specialized personnel as needed, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive FluidOne - Chorley and Orca as providing good value for money. One client noted, 'the costs were reasonable' given the rapid response and effective solutions delivered. Another remarked on Orca's ability to stay within budget while maintaining high service quality. The overall sentiment indicates satisfaction with the pricing structure, with multiple clients affirming the companies' transparency and responsiveness, further enhancing their perceived value.Was this helpful?
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
100% IT Managed ServicesTentimes is an IT managed services company established in 2018. The firm focuses on IT managed services.
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
100% IT Managed ServicesCoReorient is a small IT managed services company. They specialize in IT managed services and were launched in 2011.
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UndisclosedUndisclosed10 - 49Helsinki, Finland
Services provided
100% IT Managed ServicesGlobal VoiceLink GVL Oy is an IT managed services company. The Helsinki, Finland-based firm was founded in 2010. Their services include IT managed services.
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UndisclosedUndisclosed10 - 49Helsingfors, Finland
Services provided
100% IT Managed ServicesIriba Oy is an IT managed services company founded in 2003. Their team focuses on IT managed services.
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UndisclosedUndisclosed10 - 49Helsinki, Finland
Services provided
100% IT Managed ServicesHumac Oy is an IT managed services company. The Helsinki, Finland-based team specializes in IT managed services.
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
100% IT Managed ServicesMercell Suomi Oy is an IT managed services company. Their small team is in Helsinki, Finland. Their services include IT managed services.
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
100% IT Managed ServicesNeuroflux is an IT managed services company founded in 2018. The company offers IT managed services.
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
100% IT Managed ServicesPractica Ventures Oy is an IT managed services company. Headquartered in Helsinki, Finland, the firm was founded in 2004. Their services include IT managed services.
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UndisclosedUndisclosed10 - 49Podgorica, Montenegro
Services provided
25% Back Office Outsourcing25% Business Consulting25% Finance & Accounting Outsourcing (FAO) +1 service25% IT Managed Services2BI, a Back Office Outsourcing company, is headquartered in Podgorica, Montenegro. Launched in 2006, the team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Services provided
50% Custom Software Development30% IT Managed Services10% UX/UI Design +1 service10% Web DesignArtsoft Consult, a software development company, was launched in 2003. They focuses on Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
Services provided
60% Custom Software Development30% IT Managed Services10% Web DesignSoftware development firm SRLSRL was founded in 2002. The firm provides Custom Software Development and IT managed services.
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UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Services provided
60% Custom Software Development30% IT Managed Services10% Web DesignNetMatch is a custom software development company. They are in Cluj-Napoca, Romania. Their team offers Custom Software Development and IT managed services.
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UndisclosedUndisclosed250 - 999Cluj-Napoca, Romania
Services provided
60% Custom Software Development30% IT Managed Services10% Web DesignTORA, a software development company, is located in Cluj-Napoca, Romania. They focus on Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49Stockton, CA
Services provided
60% IT Managed Services40% Application Management & SupportPlus IT, Inc. Is an IT managed services company. They are in Stockton, California and have small team. Their services include IT managed services and Application Management & Support.
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UndisclosedUndisclosed10 - 49Helsinki, Finland
Services provided
100% IT Managed ServicesFIMX Oy is an IT managed services company. Based in Helsinki, Finland, the firm was launched in 1993. Their services include IT managed services.
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
100% IT Managed ServicesVisionbay Solutions Oy is an IT managed services company. Headquartered in Helsinki, Finland, the agency provides IT managed services.
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UndisclosedUndisclosed10 - 49Yuma, AZ
Services provided
55% Accounting15% Business Consulting15% IT Managed Services +1 service15% Web DesignOlin Business Solutions, a small Accounting company, is based in Yuma, Arizona. Their services include Accounting and IT managed services.
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
100% IT Managed ServicesDocue Technologies Oy is a small IT managed services company in Helsinki, Finland. Their services include IT managed services.
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UndisclosedUndisclosed10 - 49Lohja, Finland
Services provided
100% IT Managed ServicesIT managed services company Taitotekniikka Oy was founded in 2003. The team specializes in IT managed services and is headquartered in Lohja, Finland.
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
100% IT Managed ServicesLunarByte is an IT managed services company. They are located in Helsinki, Finland and have small team of experts. Their services include IT managed services.
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UndisclosedUndisclosed10 - 49Helsinki, Finland
Services provided
100% IT Managed ServicesSigmatic Oy, an IT managed services company, was founded in 2001. They specializes in IT managed services.
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UndisclosedUndisclosed2 - 9Helsingfors, Finland
Services provided
100% IT Managed ServicesCoala Oy, an IT managed services company, was launched in 2011. The company focuses on IT managed services.
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UndisclosedUndisclosed10 - 49Helsinki, Finland
Services provided
100% IT Managed ServicesSarake Oy is an IT managed services company. The team is in Helsinki, Finland, and their services include IT managed services.
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
100% IT Managed ServicesRobust North is an IT managed services company. Founded in 2013, the firm is headquartered in Helsinki, Finland. Their services include IT managed services.
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UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Services provided
50% Custom Software Development40% IT Managed Services10% Web DesignAlfa Software is a midsize custom software development company. Launched in 1997, the team focuses on Custom Software Development and IT managed services.
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UndisclosedUndisclosed250 - 999Bratislava, Slovakia
Services provided
25% Accounting25% Custom Software Development25% IT Managed Services +1 service25% Search Engine OptimizationAFS Technologies is an Accounting company. They are based in Bratislava, Slovakia, and their services include Accounting and Custom Software Development.
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UndisclosedUndisclosedFreelancerEssen, Germany
Services provided
30% Search Engine Optimization30% Web Design20% IT Strategy Consulting +1 service20% Web DevelopmentVS - Vitaliy Savchenko is a small Essen, Germany-based SEO services firm. Their services include Search Engine Optimization and Web Design.
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UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
Services provided
60% Custom Software Development40% IT Managed ServicesB-Logic Business Software is a software development company headquartered in Cluj-Napoca, Romania. They offer Custom Software Development and IT managed services.
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
100% IT Managed ServicesExperq is an IT managed services company. The Helsinki, Finland-based company specializes in IT managed services.
Read more -
UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
100% IT Managed ServicesIT managed services company Sense Of Intelligence Oy was founded in 2016. The firm offers IT managed services.
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UndisclosedUndisclosed10 - 49Helsingfors, Finland
Services provided
100% IT Managed ServicesHSolutions Finland is a small IT managed services company. They offer IT managed services and were launched in 2015.
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UndisclosedUndisclosed10 - 49Helsingfors, Finland
Services provided
100% IT Managed ServicesOikeat Oliot Oy is a small Helsingfors, Finland-based IT managed services company. Their services include IT managed services.
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UndisclosedUndisclosed2 - 9Helsinki, Finland
Services provided
100% IT Managed ServicesTietoPiiri Oy is an IT managed services company. Launched in 1974, the team focuses on IT managed services. The company is in Helsinki, Finland.
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UndisclosedUndisclosedFreelancerHelsinki, Finland
Services provided
100% IT Managed ServicesNaive Solutions, an IT managed services company, was founded in 2011. The small team focuses on IT managed services.
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UndisclosedUndisclosed10 - 49Helsinki, Finland
Services provided
100% IT Managed ServicesIT managed services company Angular Velocity Oy was established in 2016. The team provides IT managed services and is located in Helsinki, Finland.
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UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Services provided
50% Custom Software Development40% IT Managed Services10% Web DesignFounded in 1994, Control Data Systems is a software development firm. In Cluj-Napoca, Romania, the team offers Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49
Services provided
100% IT Managed ServicesIT managed services company LOGE Company was founded in 2016. The team specializes in IT managed services and is headquartered in Helsinki, Finland.
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UndisclosedUndisclosed10 - 49Helsinki, Finland
Services provided
100% IT Managed ServicesEstablished in 2017, LeadCloud is an IT managed services company. Their team specializes in IT managed services.
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UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Services provided
50% Custom Software Development40% IT Managed Services10% Web DesignInformatica, a midsize software development firm, is in Cluj-Napoca, Romania. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed2 - 9Seminole, FL
Services provided
20% Search Engine Optimization20% Social Media Marketing15% IT Managed Services +3 services15% Pay Per Click15% Web Design15% Web DevelopmentSEO company Textus Marketing is in Seminole, Florida. Their services include Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Helsinki, Finland
Services provided
100% IT Managed ServicesDigiDo is an IT managed services company located in Helsinki, Finland. They offer IT managed services.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
34.3/40.017.2/20 Reviews7.5/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.1/40.017.4/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting
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Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.
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