Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider specializing in IT support, server management, and cybersecurity solutions. Their reviews are overwhelmingly positive, with approximately 90% of clients highlighting their responsiveness, professionalism, and technical expertise. Many clients appreciate their proactive approach to IT management and the seamless transitions they facilitate, with nearly 70% noting improvements in efficiency and system reliability.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile IT services company offering comprehensive software development, website creation, and application development solutions. The company is praised for its efficiency, creativity, and collaborative spirit, with 100% of reviewers highlighting timely delivery and satisfaction with product outcomes. While some suggest a need for more proactive guidance, 90% of feedback notes their adaptability and strong alignment with client needs and values.
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UndisclosedUndisclosed10 - 49Ljubljana, Slovenia
Services provided
Consalta ltd. Is a Digital Strategy company. The team focuses on Digital Strategy and Event Marketing and is based in Ljubljana, Slovenia.
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UndisclosedUndisclosed10 - 49Maribor, Slovenia
Services provided
SMM Production Systems Ltd. Is a custom software development company. Their team is in Maribor, Slovenia and focuses on Custom Software Development and IT strategy consulting.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr50 - 249L'viv, UkraineServices provided
See all 60 projectsLeobit is a software development company specializing in AI and mobile application solutions, catering to diverse industry needs such as FinTech, IoT, and digital marketing. Reviews consistently praise their technical expertise, strategic partnership approach, and on-time delivery, with 100% of feedback highlighting their reliability and effective communication. Leobit’s ability to adapt to changing requirements and offer innovative solutions is universally recognized by their clients.
$25,000+$150 - $199 / hr50 - 249Minneapolis, MNServices provided
See all 36 projectsEmergent Software is a versatile IT solutions provider specializing in custom software development, cloud services, and IT support, with projects including Azure migrations and custom portal development. Reviews indicate a high level of client satisfaction, with 90% praising their project management, expertise, and responsiveness. Clients commend their ability to deliver tailored solutions while maintaining excellent communication and support.
$10,000+$25 - $49 / hr10 - 49Punjab, IndiaServices provided
See all 46 projectsQualhon Informatics Pvt. Ltd. is a versatile software development company excelling in digital solutions like custom software, web development, and digital marketing. Across numerous reviews, clients highlight their strong project management, timely delivery, and responsive communication. Approximately 90% of reviews emphasize their technical expertise and commitment to client success, indicating high satisfaction with their wide-ranging, innovative services.
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UndisclosedUndisclosed2 - 9München, Germany
Services provided
Based in München, Germany, STAR-RISER is a small Blockchain company. Their services include Blockchain and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Barcelona, Spain
Services provided
CUVIV is an ERP consulting and SI company. They are headquartered in Barcelona, Spain and Madrid, Spain and have small team. They provide ERP consulting and SI and IT managed services.
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UndisclosedUndisclosed2 - 9München, Germany
Services provided
B&IT Consulting is a Business Consulting company. They are based in München, Germany and have small team. Their team offers Business Consulting and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Providencia, Chile
Services provided
Manglar Labs is a custom software development firm. They were established in 2013 and provide Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed250 - 999Providencia, Chile
Services provided
Grupo Selectiva is an IT strategy consulting company. Based in Providencia, Chile, their midsize team focuses on IT strategy consulting and Staffing. The agency was established in 2013.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a custom software development company known for delivering tailored solutions such as POS systems, HR software, CRM systems, and ERP platforms. With 100% positive feedback, reviewers emphasize their exceptional project management skills, timely delivery, and deep understanding of client needs. Notably, 80% of reviews highlight their ability to adapt to specific requirements and their commitment to quality, while all reviewers commend their professionalism and responsiveness.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a versatile technology company specializing in AI and software development, offering services such as web application creation, UI/UX design, and advanced data integration solutions. Their client feedback is overwhelmingly positive, with 100% of reviewers highlighting Notch's technical expertise, commitment to project success, and seamless integration with client teams. Notch's proactive communication and adaptability are repeatedly commended, creating strong partnerships and consistently exceeding client expectations.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in IT infrastructure improvements, network security, and consulting. The company consistently receives positive feedback, with 100% of reviewers praising their prompt problem-solving and proactive support. Clients highlight their exceptional project management skills and commitment to delivering efficient and dependable IT solutions.
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UndisclosedUndisclosed50 - 249León, Mexico
Services provided
Launched in 2007, Ixaya is an app development company. The team provides Mobile App Development and Custom Software Development and is headquartered in León, Mexico.
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UndisclosedUndisclosed50 - 249
Services provided
DGTLS Spain is an IT strategy consulting company. Launched in 2006, the company is based in Barcelona, Spain. Their services include IT strategy consulting and Web Development.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a software development company with a strong focus on custom application development, integration, and IT project management. The firm is consistently praised for its project management excellence, timely delivery, and ability to integrate smoothly with client teams. Approximately 100% of reviewers highlight Accedia's technical expertise and adaptability, while 85% note their proactive communication and strategic alignment with client goals, leading to significant operational improvements and client satisfaction.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a specialized IT recruitment agency focusing on staff augmentation and consulting services, particularly in cybersecurity, software development, and technical leadership. Reviews indicate a 100% satisfaction rate, highlighting their professionalism, responsiveness, and ability to deliver high-quality candidates quickly. Impressively, 70% of reviewers appreciated their alignment with company culture and values, underscoring their role as a reliable and strategic partner.
Undisclosed< $25 / hr10 - 49Pune, IndiaServices provided
See all 22 projectsLogiQuad Solutions Private Limited is a multifaceted IT services company specializing in full-stack development, DevOps, and software engineering. Across various reviews, LogiQuad is praised for its technical expertise, project management, and proactive communication, leading to nearly 100% positive feedback. Approximately 90% of reviewers highlight their ability to deliver scalable, efficient solutions while maintaining excellent client relationships and communication.
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UndisclosedUndisclosed2 - 9Tegucigalpa, Honduras
Services provided
ICON S. De R.L. Is a small IT strategy consulting and web design company established in 2007. Their services include IT strategy consulting and Web Design.
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UndisclosedUndisclosed2 - 9München, Germany
Services provided
Almuc Advertising is a small Advertising company in München, Germany. The team provides Advertising and Marketing Strategy.
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Featured
What are Featured Providers?
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 37 projectsDreamix is a versatile software development company specializing in custom software solutions, data management platforms, and DevOps services. Approximately 100% of reviewers praise their technical expertise, timely delivery, and exceptional communication. The company is noted for its strong cultural fit and value for cost, with no significant areas for improvement mentioned by clients.
$10,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 40 projectsBrights is a versatile software development company, skilled in building dashboards, mobile solutions, and AI-powered applications. Across their reviews, 100% of clients praised their project management and timely delivery. A recurring theme, mentioned in 80% of reviews, is their strong culture fit and commitment to quality, making them a reliable partner for complex technical projects.
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 3 projects99brightminds is an IT outsourcing and staff augmentation company, offering high-quality engineering talent and seamless collaboration. Reviewers highlight their reliability, professionalism, and strong cultural alignment, with 100% positive feedback emphasizing their prompt communication and successful project management. Clients appreciate their ability to enhance hiring processes and deliver cost-effective solutions, with no noted areas for improvement.
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UndisclosedUndisclosed2 - 9Silver Spring, MD
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Small Cybersecurity and web design agency Z It Solutions, is based in Silver Spring, Maryland. The team provides Cybersecurity and Web Design.
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UndisclosedUndisclosed10 - 49Mostar, Bosnia and Herzegovina
Services provided
MORE SCREENS is a Mostar, Bosnia and Herzegovina-based custom software development firm. They focus on Custom Software Development and IT strategy consulting and were launched in 2011.
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UndisclosedUndisclosed50 - 249Mostar, Bosnia and Herzegovina
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Evona is a software development firm. They are headquartered in Mostar, Bosnia and Herzegovina and have midsize team. Their team focuses on Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Sarajevo, Bosnia and Herzegovina
Services provided
ID-S Consulting, an IT strategy consulting company, is headquartered in Sarajevo, Bosnia and Herzegovina. Their services include IT strategy consulting and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Sarajevo, Bosnia and Herzegovina
Services provided
Djikic d.o.o. Is an Accounting company. Headquartered in Sarajevo, Bosnia and Herzegovina, the firm specializes in Accounting and Custom Software Development.
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UndisclosedUndisclosed2 - 9Watchung, NJ
Services provided
Cloud consulting & SI company Red Hibbert Group LLC was established in 2016. The team focuses on cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Princeton, NJ
Services provided
Autowoven is a small cloud consulting & SI company in Princeton, New Jersey. The team specializes in cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Tegucigalpa, Honduras
Services provided
Digital space is a Tegucigalpa, Honduras-based IT strategy consulting company. They offer IT strategy consulting and Graphic Design.
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UndisclosedUndisclosed2 - 9Princeton, NJ
Services provided
Cloud Daddy is a cloud consulting & SI company established in 2017. The team offers cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Tegucigalpa, Honduras
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SODISA Honduras is a custom software development company and IT strategy consulting company. In Tegucigalpa, Honduras, the company focuses on Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Princeton, NJ
Services provided
Mividi, Inc is a cloud consulting & SI company. The Princeton, New Jersey-based company was launched in 2011. Their team focuses on cloud consulting & SI.
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UndisclosedUndisclosed10 - 49
Services provided
Aaccentia is an IT strategy consulting company. Established in 2000, their team provides IT strategy consulting and Mobile App Development.
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UndisclosedUndisclosed2 - 9San Salvador, El Salvador
Services provided
Avantia Consultores El Salvador is a software development company. They are headquartered in San Salvador, El Salvador. Their team offers Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Brno, Czech Republic
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Digital Mediate is a small Brno, Czech Republic-based Other Digital Marketing company. The team provides Other Digital Marketing and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Columbia, MD
Services provided
A2ZDevelopers is a small IT strategy consulting and Other Application Development company based in Columbia, Maryland. Their services include IT strategy consulting and Other Application
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UndisclosedUndisclosed10 - 49
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AG Software, a custom software development company, is headquartered in Managua, Nicaragua. The team specializes in Custom Software Development and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed250 - 999
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Nestrix Corporation, a custom software development firm, is based in Managua, Nicaragua. Founded in 2008, the team specializes in Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Managua, Nicaragua
Services provided
Based in Managua, Nicaragua, Software Consulting Group (SCG) is a CRM consulting and SI company. They provide CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed10 - 49Tegucigalpa, Honduras
Services provided
ASEMTECH is an Advertising company. Headquartered in Tegucigalpa, Honduras, the agency was founded in 2018. Their team focuses on Advertising and Digital Strategy.
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UndisclosedUndisclosed2 - 9Essen, Germany
Services provided
Soptim Business Consult, a Business Consulting company, offers Business Consulting and IT strategy consulting. The agency is located in Essen, Germany.
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UndisclosedUndisclosed10 - 49Essen, Germany
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Launched in 1999, Zipcon Consulting is a Business Consulting company. The small team focuses on Business Consulting and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Essen, Germany
Services provided
Founded in 1996, Conenergy AG is a small Essen, Germany-based IT strategy consulting company. Their team offers IT strategy consulting and Business Consulting.
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UndisclosedUndisclosedFreelancerLivermore, CA
Services provided
Headquartered in Livermore, California, Danlyn Engineering is a small IT strategy consulting company. Their services include IT strategy consulting and Product Design.
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UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
Etelligence, Inc. Is a small Jersey City, New Jersey-based cloud consulting & SI company. The team provides cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Edison, NJ
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StrikeForce Technologies, Inc., a Cybersecurity company, was launched in 2001. The firm provides Cybersecurity, and is small.
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UndisclosedUndisclosed10 - 49Edison, NJ
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Econtenti, Inc is a cloud consulting & SI company. The company is based in Edison, New Jersey. Their services include cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Edison, NJ
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Launched in 2012, SpikeIT Global Solutions, INC is a cloud consulting & SI company. In Edison, New Jersey, the team focuses on cloud consulting & SI.
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UndisclosedUndisclosed10 - 49South Plainfield, NJ
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Inpensa Inc. Is an IT strategy consulting company based in South Plainfield, New Jersey. They provide IT strategy consulting and were established in 2011.
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UndisclosedUndisclosed10 - 49
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Bristol IT Company Limited is a small IT strategy consulting and website development company. They focus on IT strategy consulting and Web Development and were established in 1990.
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UndisclosedUndisclosed2 - 9Edison, NJ
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Parilux Investment Technology is a cloud consulting & SI company. Located in Edison, New Jersey, the company offers cloud consulting & SI.
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UndisclosedUndisclosed50 - 249East Brunswick, NJ
Services provided
Resource Logistics Inc. Is an East Brunswick, New Jersey-based IT staff augmentation company. Their services include IT staff augmentation and CRM consulting and SI.
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UndisclosedUndisclosed250 - 999Ciudad de México, Mexico
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Customer Service Outsourcing company Carvajal TyS MX was launched in 1904. The firm provides Customer Service Outsourcing and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Ciudad de México, Mexico
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TSB Desarrollo is a small Ciudad de México, Mexico-based software development company. Their services include Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Ciudad de México, Mexico
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Custom software development company Knowledge On Demand, S.A. De C.V. Was established in 2006. The midsize team specializes in Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Services provided
Intelimatica Soluciones Informaticas S.A. De C.V. Is a Ciudad de México, Mexico-based custom software development firm. Their services include Custom Software Development and IT strategy
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UndisclosedUndisclosed10 - 49Middlesex, NJ
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Compest Solutions Inc. Is an IT strategy consulting company established in 2006. In Middlesex, New Jersey, the team offers IT strategy consulting.
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UndisclosedUndisclosed10 - 49Piscataway, NJ
Services provided
IPolarity LLC is an IT strategy consulting company. They are based in Piscataway, New Jersey and have small team of experts. Their services include IT strategy consulting and Mobile App Development.
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UndisclosedUndisclosed1,000 - 9,999Maceió, Brazil
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Launched in 1990, Cast group, a large Accounting company, is based in Maceió, Brazil. Their team offers Accounting and Custom Software Development.
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UndisclosedUndisclosed10,000+Maceió, Brazil
Services provided
Totvs is a large Maceió, Brazil-based Accounting company. The team specializes in Accounting and Custom Software Development.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
45% IT Consulting55% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
37.3/40.017.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.3/40.020/20 Reviews8.3/10 Clients & Experience8.1/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.6/40.019/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
32.7/40.016.6/20 Reviews7.5/10 Clients & Experience8.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr250 - 999Gliwice, Poland
Ability to deliver
39.1/40.019.2/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
33.8/40.016.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
34.8/40.017.6/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
32.1/40.016.2/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.4/40.017.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
32% IT Consulting68% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.9/40.018.2/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
36.9/40.017.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.