Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group, a software development company, offers services ranging from website creation to mobile application development. With a high percentage of reviews highlighting their strong project management, collaborative spirit, and effective communication, they have consistently delivered projects on time and within budget. Around 80% of reviewers mentioned their adaptability and integration into client teams, making them a reliable partner for diverse technological needs.
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UndisclosedUndisclosed50 - 249L'viv, Ukraine
Services provided
UKEESS Software House, a Digital Strategy company, provide Digital Strategy and UX/UI Design. They were established in 2004.
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UndisclosedUndisclosed50 - 249Chesterfield, MO
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TDK Technologies, a midsize web design agency, is headquartered in Chesterfield, Missouri. Their services include Web Design and UX/UI Design.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a company specializing in custom software development, data integration, and enterprise solutions. The reviews collectively highlight their ability to deliver high-quality, timely solutions with efficient project management and strong communication skills. Approximately 90% of the feedback is positive, with clients frequently praising their responsiveness and deep understanding of business needs. Rare Crew's adaptability and commitment to customer satisfaction are consistently noted as standout attributes.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a software development company that specializes in AI-driven solutions, web applications, and digital transformation projects, as demonstrated through their extensive collaboration across various industries. Reviews reveal a consistent theme of professionalism, timely delivery, and strong project management, with 100% of feedback highlighting their commitment to quality and integration with client teams. Clients appreciate Notch's culture fit and dedication, noting it as a unique strength.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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UndisclosedUndisclosed50 - 249Minneapolis, MN
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VITS Consulting Corp is a custom software development company headquartered in Minneapolis, Minnesota and Ambala, India. Their services include Custom Software Development and Application Testing.
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UndisclosedUndisclosed10 - 49Plymouth, MN
Services provided
Vajraasys is a cloud consulting & SI company. Their small team is in Plymouth, Minnesota. Their services include cloud consulting & SI and Mobile App Development.
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UndisclosedUndisclosed50 - 249Bloomington, MN
Services provided
C2 Solutions is a Digital Strategy company in Bloomington, Minnesota. They offer Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed50 - 249Canton, MA
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Launched in 2003, iET Solutions is a midsize IT strategy consulting company. Their team focuses on IT strategy consulting.
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UndisclosedUndisclosed10 - 49Conshohocken, PA
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IT strategy consulting company BridgeView Partners was launched in 2010. The small team focuses on IT strategy consulting.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a software development company known for its expertise in delivering scalable solutions and software enhancements. The company receives overwhelmingly positive feedback, with clients praising its strong project management, technical expertise, and seamless collaboration. Approximately 90% of reviewers commend Accedia’s adaptability and ability to integrate effectively with client teams, highlighting their proactive and communicative approach, while virtually no negative feedback is reported.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 35 projectsDreamix is a software development company providing services such as software solutions, data management platforms, DevOps, UX/UI design, and AI integration. Reviews from clients highlight their exceptional engineering expertise, strong cultural fit, and effective project management. All feedback is overwhelmingly positive, with clients frequently praising Dreamix's high-quality deliverables, proactive communication, and ability to exceed expectations.
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UndisclosedUndisclosed50 - 249Pittsburgh, PA
Services provided
Serviceberry is an IT strategy consulting company. They offer IT strategy consulting and were established in 2008. The agency is headquartered in Pittsburgh, Pennsylvania and North Sydney,
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UndisclosedUndisclosed2 - 9Hobart, IN
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Launched in 2000, Bad Dog IT Consulting, LLC is a small Hobart, Indiana-based website development company. Their services include Web Development and IT strategy consulting.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 103 projectsPeeklogic, LLC is a Salesforce development and integration company praised for its expertise and responsiveness. The company consistently delivers projects on time, with 100% of reviewers highlighting strong project management and effective communication. Clients appreciate their ability to handle complex tasks across Salesforce and web platforms, with no significant areas for improvement noted by the majority of reviewers.
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UndisclosedUndisclosed10 - 49Downingtown, PA
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IT strategy consulting company Partner IT Inc. Was founded in 2013. The firm specializes in IT strategy consulting.
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UndisclosedUndisclosed50 - 249Houston, TX
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Precision Task Group, Inc. Is an IT strategy consulting company. They were established in 1980, and their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed10 - 49Irving, TX
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IT strategy consulting company Xceltrait Inc is based in Irving, Texas. The team offers IT strategy consulting and IT staff augmentation.
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UndisclosedUndisclosed2 - 9Irving, TX
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TFORM, Inc. Is an IT strategy consulting company. They are in Irving, Texas and have small team. They focus on IT strategy consulting.
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UndisclosedUndisclosed10 - 49Austin, TX
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IT strategy consulting company TecVeris focuses on IT strategy consulting and DevOps Managed Services. They are in Austin, Texas.
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UndisclosedUndisclosed10 - 49
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ItSMF USA is an IT strategy consulting company. They are headquartered in Cypress, Texas and have small team. Their team specializes in IT strategy consulting.
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UndisclosedUndisclosed2 - 9Leander, TX
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7Conserve IT Solutions LLC is a small Leander, Texas-based IT strategy consulting company. The team offers IT strategy consulting and IoT development.
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$1,000+$100 - $149 / hrFreelancerNew York, NY
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AI company Vonwerk is located in New York, New York. They offer Artificial Intelligence and AI Consulting and were launched in 2021.
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UndisclosedUndisclosed2 - 9Menlo Park, CA
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PROLIN Inc is an IT strategy consulting company. They are located in Menlo Park, California and have small team of experts. Their services include IT strategy consulting.
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UndisclosedUndisclosed50 - 249Andover, MA
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Applied Value Technologies, a midsize IT strategy consulting company, is located in San Francisco, California and Andover, Massachusetts. Their services include IT strategy consulting.
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UndisclosedUndisclosed50 - 249Evanston, IL
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Aspiritech, a big data analytics company, was launched in 2008. The midsize team offers BI & big data consulting & SI and Application Testing.
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UndisclosedUndisclosed2 - 9
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ITBM Consulting, a small Business Consulting company, is in Dallas, Texas. Their services include Business Consulting and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Austin, TX
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Small IT strategy consulting company MarXtar Group, is based in Austin, Texas and Basingstoke, England. Their services include IT strategy consulting.
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UndisclosedUndisclosedFreelancerBoulder, CO
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Digital OIT, an IT strategy consulting company, was launched in 2024. The team specializes in IT strategy consulting and is headquartered in Boulder, Colorado.
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UndisclosedUndisclosedFreelancerMonument, CO
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Thunderstrike Group is an IT strategy consulting company launched in 2017. Their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosedFreelancerLakewood, CO
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IT strategy consulting company Slope Industries LLC was founded in 2017. The team focuses on IT strategy consulting and Business Consulting and is headquartered in Lakewood, Colorado.
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UndisclosedUndisclosed10 - 49Spring, TX
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Small IT strategy consulting company Concept QA Labs Pvt. Ltd., is headquartered in Spring, Texas. Their services include IT strategy consulting.
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UndisclosedUndisclosed50 - 249Toronto, Canada
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SmashCloud is an user experience company. Their midsize team of employees is located in Toronto, Canada and Lahore, Pakistan. Their team offers UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed10 - 49Hyderabad, India
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Launched in 2019, SnowGeek Solutions, a small IT strategy consulting company, is located in Lewes, Delaware and Hyderabad, India. Their team provides IT strategy consulting.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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ALT Consulting Ltd., a small IT strategy consulting company, is based in Los Angeles, California and Ottawa, Canada. The team provides IT strategy consulting.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
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Blue Chip Computer Systems is an IT strategy consulting company. They are headquartered in Los Angeles, California, and their services include IT strategy consulting.
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UndisclosedUndisclosed10 - 49Irvine, CA
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Xcelocloud Inc. Is an IT strategy consulting company. Their small team is based in Irvine, California and Chicago, Illinois and focuses on IT strategy consulting. The company was founded in 2017.
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UndisclosedUndisclosed2 - 9
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SmartQED is a small IT strategy consulting company. They provide IT strategy consulting and Artificial Intelligence and were founded in 2016.
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UndisclosedUndisclosed2 - 9San Diego, CA
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IT strategy consulting company ITLogic, Inc. Was established in 2018. The agency provides IT strategy consulting.
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UndisclosedUndisclosed2 - 9San Jose, CA
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Veltec Networks, Inc. Is an IT strategy consulting company located in San Jose, California. The team offers IT strategy consulting.
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UndisclosedUndisclosed50 - 249Los Angeles, CA
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UNICOM Global, a midsize IT strategy consulting company, is located in Los Angeles, California. The team focuses on IT strategy consulting.
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UndisclosedUndisclosed10 - 49Santa Clara, CA
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BACS Consulting Group is a small IT strategy consulting company founded in 1999. Their services include IT strategy consulting.
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UndisclosedUndisclosed10 - 49San Francisco, CA
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Insite Networks is an IT strategy consulting company. Located in San Francisco, California, their team provides IT strategy consulting.
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UndisclosedUndisclosed10 - 49Fresno, CA
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Established in 1992, Real Time Information Services, Inc. Is an IT strategy consulting company. Headquartered in Fresno, California, the team offers IT strategy consulting.
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UndisclosedUndisclosed10 - 49Santa Clara, CA
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Kloves Inc. Is an IT strategy consulting company. They are in Santa Clara, California, and their services include IT strategy consulting and UX/UI Design.
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UndisclosedUndisclosed10 - 49Broomall, PA
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TreCom Systems Group is a big data analytics company. They were founded in 1987, and their services include BI & big data consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Beaverton, OR
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Founded in 1993, Everest Consultants, Inc. Is a business intelligence company. The agency offers BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed250 - 999Wrocław, Poland
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BPX excellence in IT , an ERP consulting and SI company, is in Wrocław, Poland and Warszawa, Poland. They provide ERP consulting and SI and BI & big data consulting & SI and were founded in 2006.
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UndisclosedUndisclosed10 - 49Sopot, Poland
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Build IT Up, a data analytics company, is located in Sopot, Poland. Their services include BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed50 - 249
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Based in Hallandale Beach, Florida and Warsaw, Poland, Buffer Group is an ERP consulting and SI company. They specialize in ERP consulting and SI and IT managed services and were founded in 1998.
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UndisclosedUndisclosed10 - 49
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MSD Business Solutions, a CRM consulting and SI company, was launched in 2018. They provides CRM consulting and SI and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9
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Headquartered in Miami, Florida and Mexico City, Mexico, Vifam Consulting is a data analytics company. They focus on BI & big data consulting & SI and ERP consulting and SI and were launched in
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UndisclosedUndisclosed10 - 49Toronto, Canada
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WebSan Solutions Inc. Is a CRM consulting and SI company established in 2000. The team provides CRM consulting and SI and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Tampa, FL
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Blisoft Consulting LLC is a business intelligence company and ERP consulting and SI company. Established in 2012, the team specializes in BI & big data consulting & SI and ERP consulting and SI.
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UndisclosedUndisclosed2 - 9Fresno, CA
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Federico Consulting Inc., an IT strategy consulting company, was established in 1993. The agency provides IT strategy consulting.
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UndisclosedUndisclosed2 - 9Sydney, Australia
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Performance Marketing Analytics is a data analytics company. Launched in 2002, the agency specializes in BI & big data consulting & SI and Market Research.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
45% IT Consulting55% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.2/40.018/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
32.1/40.016.2/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.4/40.017.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.5/40.017.8/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.