Top Call Center Services & Voice Services in Mumbai
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Mumbai, IndiaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves Mumbai, IndiaServices provided
See all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
$5,000+< $25 / hr1,000 - 9,999Serves Mumbai, IndiaServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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UndisclosedUndisclosed1,000 - 9,999Navi Mumbai, India
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See all 5 projectsGo4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.
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$1,000+$50 - $99 / hr2 - 9नवी मुंबई, India
Services provided
See all 6 projectsA&N Sales Services Pvt. Ltd. is a marketing and sales consultancy firm with a focus on market exploration and research. Feedback highlights their passion, risk-taking, and dedicated execution of projects, with 100% positive reviews. Clients appreciate the absence of bureaucratic hurdles and effective communication, resulting in measurable successes and enhanced business strategies.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Mumbai, IndiaServices provided
See all 87 projectsSupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.
$1,000+< $25 / hr1,000 - 9,999Serves Mumbai, IndiaServices provided
See all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
$1,000+< $25 / hr250 - 999Serves Mumbai, IndiaServices provided
See all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
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$1,000+< $25 / hr10 - 49Mumbai, India
Services provided
See all 4 projectsCaptico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.
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$1,000+$50 - $99 / hr10 - 49Mumbai, India
Services provided
See all 1 projectsCosmic Sounds - Dubbing Voice Over Company specializes in providing transcription and multilingual voiceover services. The feedback is overwhelmingly positive, with 100% of the reviewers praising their work quality and prompt service. Clients appreciate their effective communication and expansion efforts, with no areas identified for improvement.
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$100,000+Undisclosed10 - 49Mumbai, India
Services provided
See all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
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$1,000+$25 - $49 / hr50 - 249Navi Mumbai, India
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See all 2 projectsStatByte Marketing Solutions is a telemarketing services company specializing in Contact Center Services, such as telephonic support and outbound call center initiatives. The company has received 100% positive feedback, with clients particularly impressed by their dedication and effective communication, resulting in successful project outcomes like achieving target online registrations.
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$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Services provided
See all 1 projectsAthena BPO specializes in Contact Center Services, offering efficient Customer Support Services and Call Handling. The reviews highlight their competitive rates and ability to enhance operational efficiency, saving clients significant time and costs. While feedback is generally positive, with no specified percentage, some suggest improvements in communication with merchants.
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Featured
What are Featured Providers?
$1,000+$50 - $99 / hr10 - 49Serves Mumbai, IndiaServices provided
See all 20 projectsVirtual Sales Limited is a telemarketing and outbound call center service provider specializing in customer growth and lead generation. Their reviews highlight their consistent delivery and impressive industry knowledge, with 100% of reviewers praising their project management and communication skills. Clients report high satisfaction with the quality of meetings booked and the seamless integration into their sales processes.
$1,000+< $25 / hr250 - 999Serves Mumbai, IndiaServices provided
See all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
$1,000+< $25 / hr50 - 249Serves Mumbai, IndiaServices provided
See all 67 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
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$10,000+$25 - $49 / hr10 - 49Mumbai, India
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See all 1 projectsMCL is a highly skilled IT services company specializing in call recording software development, UI development, infrastructure maintenance, and customer support. Their clients report increased customer satisfaction and retention rates, with over 90% retention year after year. Feedback highlights MCL’s timely delivery and impressive knowledge, with 100% of reviews being positive and no noted areas for improvement.
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$1,000+< $25 / hr1,000 - 9,999Mumbai, India
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See all 1 projectsLiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves Mumbai, IndiaServices provided
See all 54 projectsAppointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.
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$1,000+< $25 / hr50 - 249Mumbai, India
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See all 1 projectsExactus is a legal process outsourcing company noted for its efficiency in reducing administrative tasks, saving clients substantial time and money. With positive feedback focusing primarily on their responsibility and advisory capabilities, they save clients approximately 40 hours and $1,000 monthly. Some areas for improvement include their promotional offerings.
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$5,000+Undisclosed10,000+Airoli Navi Mumbai, India
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EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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$1,000+Undisclosed10,000+Thane, India
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EOSGlobe, a call center company, was established in 2003. Based in Thane, India and Lewes, Delaware, the team focuses on Call Center Services and Business Consulting.
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$100,000+< $25 / hr1,000 - 9,999Mumbai, India
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Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9Navi Mumbai, India
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Sales Outsourcing company ClientsB2B offers Sales Outsourcing. They were founded in 2021.
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UndisclosedUndisclosed50 - 249Navi Mumbai, India
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Altius Customer Services Pvt. Ltd. Is an answering service headquartered in Navi Mumbai, India. Founded in 2004, the team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Navi Mumbai, India
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XtraNet Tech is a telephone answering service. Established in 2002, the firm offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Navi Mumbai, India
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Midsize Sales Outsourcing company Brocus IT Solutions, is headquartered in Navi Mumbai, India. The team provides Sales Outsourcing and Customer Service Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Mumbai, India
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Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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UndisclosedUndisclosed250 - 999Mumbai, India
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Based in Mumbai, India, Yellow Umbrella Services is an Event Marketing company. The team specializes in Event Marketing and Digital Strategy.
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$5,000+< $25 / hr50 - 249Mumbai, India
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I2c World Inc. Is a Back Office Outsourcing company. They were established in 2001, and their services include Back Office Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Thane, India
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Vegaserve is a midsize Sales Outsourcing company headquartered in Thane, India. Their services include Sales Outsourcing and Back Office Outsourcing.
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Undisclosed$25 - $49 / hr50 - 249Navi Mumbai, India
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Established in 2025, Fortunes24 Outsourcing LLP is an answering service company. The midsize team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Naka, India
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Talkvia is a call center. Based in Naka, India, their small team offers Call Center Services. The agency was founded in 2025.
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$1,000+$25 - $49 / hr2 - 9Mumbai, India
Services provided
Li8brands is a Sales Outsourcing company in Mumbai, India. They specialize in Sales Outsourcing.
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Undisclosed< $25 / hr50 - 249Mumbai, India
Services provided
See all 1 projectsKrono offers Contact Center Services, focusing on Telemarketing Services with expertise in both Inbound and Outbound Call Center operations. Overall, reviews highlight Krono's strong business culture, timely delivery of leads, and alignment with client values, which are complemented by competitive pricing and high ratings, making them a reliable partner for Customer Support Services.
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UndisclosedUndisclosed1,000 - 9,999Mumbai, India
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Bharat Petroleum Corporation Limited is an Engineering company. The Mumbai, India-based agency was launched in 1952. Their team specializes in Engineering and Business Consulting.
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UndisclosedUndisclosed50 - 249Mumbai, India
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Finance & Accounting Outsourcing (FAO) company Flamingo BPO Technology Solutions Ltd was established in 2024. The firm offers Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$1,000+$50 - $99 / hr10 - 49Mumbai, India
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VertexInfocom is a CRM consulting and SI company. Their team is located in Mumbai, India. The firm specializes in CRM consulting and SI and Call Center Services.
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$5,000+< $25 / hr250 - 999Kalyan, India
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See all 38 projectsTasks Expert- A Virtual Assistant Company specializes in Customer Support Services and Call Handling, offering a blend of Contact Center Services and Customer Care Services. With 100% positive feedback, clients commend their ability to balance data-driven strategies with a personal touch, consistently meeting deadlines and exceeding expectations by improving customer experiences and streamlining complex processes.
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$1,000+< $25 / hr250 - 999Mumbai, India
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EPITOME RESEARCH & BUSINESS SOLUTIONS LTD is a Customer Service Outsourcing company. The Mumbai, India-based agency offers Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Navi Mumbai, India
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IMarketz is an Advertising company. The team specializes in Advertising and Content Marketing and is headquartered in Navi Mumbai, India.
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UndisclosedUndisclosed10 - 49Mumbai, India
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Shakti Enterprise Translation Services, a Translation company, was launched in 1985. The firm focuses on Translation and Call Center Services, and is small.
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$1,000+$25 - $49 / hr10 - 49Mumbai, India
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Contract Manufacturing company Marc Steel India was founded in 2010. The small team offers Contract Manufacturing and Other Marketing.
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$1,000+Undisclosed250 - 999Mumbai, India
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Viaante Business Solutions , a software development firm, was launched in 2011. Headquartered in Mumbai, India and Mumbai, India, the team focuses on Custom Software Development and Web Development.
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UndisclosedUndisclosed50 - 249Navi Mumbai, India
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LeadsBpo is a midsize Back Office Outsourcing company headquartered in Navi Mumbai, India. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Navi Mumbai, India
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WTM IT is a Conversion Optimization company. Located in Navi Mumbai, India, the company was established in 2014. Their team focuses on Conversion Optimization and Web Development.
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$1,000+$25 - $49 / hr10 - 49Mumbai, India
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ArdourWe Content Writing Pvt Ltd is a branding firm. The small Mumbai, India-based team provides Branding and Social Media Marketing. The company was founded in 2017.
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UndisclosedUndisclosed10 - 49Mumbai, India
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Branding agency Netspinne - Digital Marketing Agency was established in 2021. The small team provides Branding and Search Engine Optimization.
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$1,000+$25 - $49 / hr50 - 249Mumbai, India
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Founded in 2018, Grazing Minds is a midsize Mumbai, India-based Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Funding & Investment.
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$1,000+$100 - $149 / hr2 - 9Mumbai, India
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The Lead Mafia is a small Direct Marketing company. Founded in 2025, the team offers Direct Marketing and Marketing Strategy.
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$1,000+$25 - $49 / hr10 - 49Mumbai, India
Services provided
Pekaabo is a social media marketing agency based in Mumbai, India. The team offers Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49Navi Mumbai, India
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Call center service Phonologies (India) Private Limited is in Navi Mumbai, India. They offer Call Center Services and Application Management & Support and were launched in 2001.
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UndisclosedUndisclosed2 - 9Mumbai, India
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ContactME is a Corporate Travel Management company. Founded in 2024, the firm provides Corporate Travel Management and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Mumbai, India
Services provided
Founded in 2025, Clientexa Global Services is an answering service. Based in Mumbai, India, the team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Mumbai, India
Services provided
Veenus Group of Compnanies is a Back Office Outsourcing company. Their team is based in Mumbai, India and focuses on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Thane, India
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Launched in 2018, AdServs is a small call center service and SMS Marketing company. Their team offers Call Center Services and SMS Marketing.
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$1,000+< $25 / hr10 - 49Vasai-Virar, India
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Small call center Voxkonnect Technologies, is located in Vasai-Virar, India. The team focuses on Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Vasai-Virar, India
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Koffeetech Communication, a social media marketing firm, specialize in Social Media Marketing and Content Marketing. They were established in 2016.
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UndisclosedUndisclosed2 - 9Vasai-Virar, India
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Progen Consulting, a branding company, was founded in 2017. The firm provides Branding and Direct Marketing, and is small.
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$5,000+$25 - $49 / hr50 - 249Mumbai, India
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See all 1 projectsNexsales is a data analytics company specializing in persona targeting, market segmentation, and customized data solutions, particularly for the IT consulting, security software, and business intelligence industries. They received overwhelmingly positive feedback, with clients praising their timely delivery, effective project management, and impactful data insights that drove market expansion and strategic growth.
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List of the Top 10 Mumbai Call Center Companies & Voice Services
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UndisclosedUndisclosed1,000 - 9,999Navi Mumbai, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+$50 - $99 / hr2 - 9नवी मुंबई, India
Ability to deliver
25.3/40.014.6/20 Reviews6/10 Clients & Experience4.7/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Mumbai, India
Ability to deliver
23/40.016.2/20 Reviews1.9/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$50 - $99 / hr10 - 49Mumbai, India
Ability to deliver
21.3/40.014.6/20 Reviews1.8/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services60% Other -
$100,000+Undisclosed10 - 49Mumbai, India
Ability to deliver
22.9/40.016.2/20 Reviews1.3/10 Clients & Experience5.3/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
21.2/40.014/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
15.6/40.09.8/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
50% Call Center Services15% Sales Outsourcing35% Other -
$10,000+$25 - $49 / hr10 - 49Mumbai, India
Ability to deliver
22.1/40.017.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
16.7/40.00/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Mumbai, India
Ability to deliver
13/40.013/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+Undisclosed10,000+Airoli Navi Mumbai, India
Ability to deliver
7.9/40.00/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+Undisclosed10,000+Thane, India
Ability to deliver
6.8/40.00/20 Reviews0/10 Clients & Experience6.8/10 Market PresenceService focus
35% Call Center Services65% Other -
$100,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
45% Call Center Services55% Other -
$1,000+Undisclosed2 - 9Navi Mumbai, India
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed50 - 249Navi Mumbai, India
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr250 - 999Navi Mumbai, India
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Navi Mumbai, India
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services40% Sales Outsourcing45% Other -
$5,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Mumbai, India
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+< $25 / hr50 - 249Mumbai, India
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services25% Sales Outsourcing55% Other -
UndisclosedUndisclosed50 - 249Thane, India
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
Undisclosed$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Naka, India
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr2 - 9Mumbai, India
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
Undisclosed< $25 / hr50 - 249Mumbai, India
Ability to deliver
7.2/40.00/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
26% Call Center Services74% Other
Latest Call Centers Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
