Top Call Center Services & Voice Services in Mumbai
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Mumbai, IndiaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves Mumbai, IndiaServices provided
See all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Serves Mumbai, IndiaServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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UndisclosedUndisclosed1,000 - 9,999Navi Mumbai, India
Services provided
See all 5 projectsGo4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.
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$1,000+$50 - $99 / hr2 - 9नवी मुंबई, India
Services provided
See all 6 projectsA&N Sales Services Pvt. Ltd. is a marketing and sales consultancy firm with a focus on market exploration and research. Feedback highlights their passion, risk-taking, and dedicated execution of projects, with 100% positive reviews. Clients appreciate the absence of bureaucratic hurdles and effective communication, resulting in measurable successes and enhanced business strategies.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Mumbai, IndiaServices provided
See all 75 projectsSupportYourApp specializes in Contact Center Services, offering 24/7 customer support, multilingual communication, and scalable solutions. Reviewers consistently highlight their flexibility, professional communication, and ability to meet clients’ operational needs. Approximately 90% of reviews praise their responsiveness and dedication, with many emphasizing their effective project management and commitment to improving customer care services.
$1,000+< $25 / hr250 - 999Serves Mumbai, IndiaServices provided
See all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
$1,000+< $25 / hr50 - 249Serves Mumbai, IndiaServices provided
See all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
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$1,000+< $25 / hr10 - 49Mumbai, India
Services provided
See all 4 projectsCaptico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.
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$1,000+$50 - $99 / hr10 - 49Mumbai, India
Services provided
See all 1 projectsCosmic Sounds - Dubbing Voice Over Company is a transcription and voiceover service provider specializing in multilingual transcription to aid video creation. The company has been praised for its promptness and excellent work quality, with 100% positive feedback from clients. Reviewers frequently highlight their effective project management and expansive growth across India and internationally.
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$100,000+Undisclosed10 - 49Singapore, Singapore
Services provided
See all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
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$1,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Services provided
See all 2 projectsStatByte Marketing Solutions is a telemarketing services company specializing in Contact Center Services, such as telephonic support and outbound call center initiatives. The company has received 100% positive feedback, with clients particularly impressed by their dedication and effective communication, resulting in successful project outcomes like achieving target online registrations.
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$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Services provided
See all 1 projectsAthena BPO specializes in Contact Center Services, offering efficient Customer Support Services and Call Handling. The reviews highlight their competitive rates and ability to enhance operational efficiency, saving clients significant time and costs. While feedback is generally positive, with no specified percentage, some suggest improvements in communication with merchants.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Mumbai, IndiaServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr250 - 999Serves Mumbai, IndiaServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
$1,000+$25 - $49 / hr50 - 249Serves Mumbai, IndiaServices provided
See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
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$5,000+$25 - $49 / hr50 - 249Mumbai, India
Services provided
See all 1 projectsNexsales is a data analytics company specializing in persona targeting, market segmentation, and customized data solutions, particularly for the IT consulting, security software, and business intelligence industries. They received overwhelmingly positive feedback, with clients praising their timely delivery, effective project management, and impactful data insights that drove market expansion and strategic growth.
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$1,000+< $25 / hr1,000 - 9,999San Jose, CA
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See all 1 projectsLiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Mumbai, IndiaServices provided
See all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
$10,000+< $25 / hr50 - 249Serves Mumbai, IndiaServices provided
See all 229 projectsBelkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.
$1,000+< $25 / hr50 - 249Serves Mumbai, IndiaServices provided
See all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
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$1,000+< $25 / hr50 - 249Mumbai, India
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See all 1 projectsExactus is a legal process outsourcing company noted for its efficiency in reducing administrative tasks, saving clients substantial time and money. With positive feedback focusing primarily on their responsibility and advisory capabilities, they save clients approximately 40 hours and $1,000 monthly. Some areas for improvement include their promotional offerings.
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$5,000+Undisclosed10,000+Austin, TX
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EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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$1,000+Undisclosed10,000+Thane, India
Services provided
EOSGlobe, a call center company, was established in 2003. Based in Thane, India and Lewes, Delaware, the team focuses on Call Center Services and Business Consulting.
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$100,000+< $25 / hr1,000 - 9,999Mumbai, India
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Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9Navi Mumbai, India
Services provided
Sales Outsourcing company ClientsB2B offers Sales Outsourcing. They were founded in 2021.
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$5,000+$50 - $99 / hr1,000 - 9,999Mumbai, India
Services provided
Datamatics Business Solutions Inc, a Marketing Strategy company, was founded in 1982. In Mumbai, India and New York, New York, the team provides Marketing Strategy and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Navi Mumbai, India
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Altius Customer Services Pvt. Ltd. Is an answering service headquartered in Navi Mumbai, India. Founded in 2004, the team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Navi Mumbai, India
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XtraNet Tech is a telephone answering service. Established in 2002, the firm offers Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Mumbai, India
Services provided
Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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UndisclosedUndisclosed250 - 999Mumbai, India
Services provided
Based in Mumbai, India, Yellow Umbrella Services is an Event Marketing company. The team specializes in Event Marketing and Digital Strategy.
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$5,000+< $25 / hr50 - 249Mumbai, India
Services provided
I2c World Inc. Is a Back Office Outsourcing company. They were established in 2001, and their services include Back Office Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Thane, India
Services provided
Vegaserve is a midsize Sales Outsourcing company headquartered in Thane, India. Their services include Sales Outsourcing and Back Office Outsourcing.
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Undisclosed$25 - $49 / hr50 - 249Navi Mumbai, India
Services provided
Established in 2025, Fortunes24 Outsourcing LLP is an answering service company. The midsize team focuses on Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Mumbai, India
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See all 1 projectsKrono offers Contact Center Services, focusing on Telemarketing Services with expertise in both Inbound and Outbound Call Center operations. Overall, reviews highlight Krono's strong business culture, timely delivery of leads, and alignment with client values, which are complemented by competitive pricing and high ratings, making them a reliable partner for Customer Support Services.
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UndisclosedUndisclosed1,000 - 9,999Mumbai, India
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Bharat Petroleum Corporation Limited is an Engineering company. The Mumbai, India-based agency was launched in 1952. Their team specializes in Engineering and Business Consulting.
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UndisclosedUndisclosed50 - 249Mumbai, India
Services provided
Finance & Accounting Outsourcing (FAO) company Flamingo BPO Technology Solutions Ltd was established in 2024. The firm offers Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$1,000+$50 - $99 / hr10 - 49Mumbai, India
Services provided
VertexInfocom is a CRM consulting and SI company. Their team is located in Mumbai, India. The firm specializes in CRM consulting and SI and Call Center Services.
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$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
See all 37 projectsTasks Expert- A Virtual Assistant Company specializes in Customer Support Services, including Inbound and Outbound Call Center operations. Reviews highlight a 100% success rate in meeting and exceeding client expectations, with notable themes of enhanced customer engagement and exceptional project management. Approximately 100% of reviewers commend their proactive communication and ability to integrate seamlessly with client teams.
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$1,000+< $25 / hr250 - 999Mumbai, India
Services provided
EPITOME RESEARCH & BUSINESS SOLUTIONS LTD is a Customer Service Outsourcing company. The Mumbai, India-based agency offers Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Navi Mumbai, India
Services provided
IMarketz is an Advertising company. The team specializes in Advertising and Content Marketing and is headquartered in Navi Mumbai, India.
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UndisclosedUndisclosed10 - 49Mumbai, India
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Shakti Enterprise Translation Services, a Translation company, was launched in 1985. The firm focuses on Translation and Call Center Services, and is small.
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$1,000+$25 - $49 / hr10 - 49Mumbai, India
Services provided
Contract Manufacturing company Marc Steel India was founded in 2010. The small team offers Contract Manufacturing and Other Marketing.
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$1,000+Undisclosed250 - 999Mumbai, India
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Viaante Business Solutions , a software development firm, was launched in 2011. Headquartered in Mumbai, India and Mumbai, India, the team focuses on Custom Software Development and Web Development.
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UndisclosedUndisclosed50 - 249Navi Mumbai, India
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LeadsBpo is a midsize Back Office Outsourcing company headquartered in Navi Mumbai, India. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Navi Mumbai, India
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WTM IT is a Conversion Optimization company. Located in Navi Mumbai, India, the company was established in 2014. Their team focuses on Conversion Optimization and Web Development.
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$1,000+$25 - $49 / hr10 - 49Mumbai, India
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ArdourWe Content Writing Pvt Ltd is a branding firm. The small Mumbai, India-based team provides Branding and Social Media Marketing. The company was founded in 2017.
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UndisclosedUndisclosed10 - 49Mumbai, India
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Branding agency Netspinne - Digital Marketing Agency was established in 2021. The small team provides Branding and Search Engine Optimization.
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$1,000+$25 - $49 / hr50 - 249Mumbai, India
Services provided
Founded in 2018, Grazing Minds is a midsize Mumbai, India-based Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Funding & Investment.
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$1,000+$100 - $149 / hr2 - 9Mumbai, India
Services provided
The Lead Mafia is a small Direct Marketing company. Founded in 2025, the team offers Direct Marketing and Marketing Strategy.
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$1,000+$25 - $49 / hr10 - 49Mumbai, India
Services provided
Pekaabo is a social media marketing agency based in Mumbai, India. The team offers Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49Navi Mumbai, India
Services provided
Call center service Phonologies (India) Private Limited is in Navi Mumbai, India. They offer Call Center Services and Application Management & Support and were launched in 2001.
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$1,000+$25 - $49 / hr10 - 49Mumbai, India
Services provided
Veenus Group of Compnanies is a Back Office Outsourcing company. Their team is based in Mumbai, India and focuses on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Thane, India
Services provided
Launched in 2018, AdServs is a small call center service and SMS Marketing company. Their team offers Call Center Services and SMS Marketing.
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UndisclosedUndisclosed10 - 49Vasai-Virar, India
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Koffeetech Communication, a social media marketing firm, specialize in Social Media Marketing and Content Marketing. They were established in 2016.
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UndisclosedUndisclosed2 - 9Vasai-Virar, India
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Progen Consulting, a branding company, was founded in 2017. The firm provides Branding and Direct Marketing, and is small.
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$1,000+< $25 / hr50 - 249Mumbai, India
Services provided
Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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List of the Top 10 Mumbai Call Center Companies & Voice Services
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UndisclosedUndisclosed1,000 - 9,999Navi Mumbai, India
Ability to deliver
31.9/40.016.6/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+$50 - $99 / hr2 - 9नवी मुंबई, India
Ability to deliver
24.6/40.014.6/20 Reviews5.9/10 Clients & Experience4.1/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Mumbai, India
Ability to deliver
23.2/40.016.4/20 Reviews1.9/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$50 - $99 / hr10 - 49Mumbai, India
Ability to deliver
21.3/40.014.6/20 Reviews1.8/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services60% Other -
$100,000+Undisclosed10 - 49Singapore, Singapore
Ability to deliver
22.9/40.016.2/20 Reviews1.3/10 Clients & Experience5.3/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
21.2/40.014/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
15.6/40.09.8/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
50% Call Center Services15% Sales Outsourcing35% Other -
$5,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
22.3/40.016.2/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999San Jose, CA
Ability to deliver
16.7/40.00/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Mumbai, India
Ability to deliver
13/40.013/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+Undisclosed10,000+Austin, TX
Ability to deliver
7.9/40.00/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+Undisclosed10,000+Thane, India
Ability to deliver
6.8/40.00/20 Reviews0/10 Clients & Experience6.8/10 Market PresenceService focus
35% Call Center Services65% Other -
$100,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
45% Call Center Services55% Other -
$1,000+Undisclosed2 - 9Navi Mumbai, India
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
$5,000+$50 - $99 / hr1,000 - 9,999Mumbai, India
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
UndisclosedUndisclosed50 - 249Navi Mumbai, India
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr250 - 999Navi Mumbai, India
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Mumbai, India
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+< $25 / hr50 - 249Mumbai, India
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services25% Sales Outsourcing55% Other -
UndisclosedUndisclosed50 - 249Thane, India
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
Undisclosed$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Mumbai, India
Ability to deliver
7.2/40.00/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
26% Call Center Services74% Other -
UndisclosedUndisclosed1,000 - 9,999Mumbai, India
Ability to deliver
8/40.00/20 Reviews0/10 Clients & Experience8/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Mumbai, India
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other
Latest Call Centers Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
