Top Call Center Services & Voice Services in Mumbai
41 Companies
9 Leaders 15 Contenders
List of the Top Mumbai Call Center Companies & Voice Services
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UndisclosedUndisclosed1,000 - 9,999Navi Mumbai, India
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Market Research +1 service10% Sales OutsourcingGo4customer specializes in providing Contact Center Services, including both Inbound and Outbound Call Center solutions, Telemarketing Services, and Customer Support Services. Reviews consistently highlight their efficiency, cost-effectiveness, and dedication to high-quality service, particularly noting their strengths in speed, reliability, and customer satisfaction. Clients appreciate their seamless communication and significant savings in time and money.
Completed projects in 2 countriesCommunicativeFlexibleReasonable pricing -
$1,000+$50 - $99 / hr2 - 9नवी मुंबई, India
Services provided
30% Market Research30% Sales Outsourcing25% Business Consulting +1 service15% Corporate Training & CoachingA&N Sales Services Pvt. Ltd. specializes in marketing, market research, policy development, and advisory services. The overall feedback highlights their dedication, effective project management, and strong understanding of industry-specific needs. Clients commend their passion, efficiency, and personalized approach, often exceeding expectations.
Completed projects in 3 citiesHigh-quality workHonest4.3 out of 5.0 rating for cost -
$1,000+< $25 / hr10 - 49Mumbai, India
Services provided
30% Call Center Services35% Mobile App Development25% Web Development +1 service10% AR/VR DevelopmentCaptico Consultancy offers a diverse range of services including ERP development, investor performance reporting, website design, and recruitment platform development. The overall feedback highlights their strong project management skills, timely delivery, technical and business acumen, and excellent communication. Clients particularly value Captico Consultancy's commitment, responsiveness, and ability to deliver high-quality results tailored to specific business needs.
Reviewed 1 time in the past 6 months4.8 out of 5.0 rating for costKnowledgeableTimely -
$1,000+$50 - $99 / hr10 - 49Mumbai, India
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Transcription +1 service20% TranslationCosmic Sounds - Dubbing Voice Over Company offers transcription services and translates work into different languages to support video creation. Reviews highlight their promptness, high-quality work, and effective communication. Clients note the company's expanding presence and partnerships with notable studios, making them a reliable choice for voiceover and transcription needs.
5.0 out of 5.0 rating for costHigh-quality work -
$100,000+Undisclosed10 - 49Mumbai, India
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSwivelt offers B2B marketing services for brand awareness and CRM tool implementation. Reviews highlight their effectiveness in increasing brand awareness and generating leads, as well as creating efficient sales tools. Clients commend their experience, quality of work, and friendly, communicative team.
Completed projects in 2 countries5.0 out of 5.0 rating for costUnderstands the needs of their clientsCreative -
$1,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Services provided
35% Event Marketing25% Market Research25% Sales Outsourcing +1 service15% Back Office OutsourcingStatByte Marketing Solutions offers Telemarketing Services, including sales promotion and lead generation, with a focus on Contact Center Services. Overall feedback highlights their dedication and effective communication, which contributed to achieving project goals such as online registrations. Clients appreciate their structured and detailed reporting.
DedicatedEfficientHigh-quality workGreat project management -
$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Services provided
50% Call Center Services25% Back Office Outsourcing15% Sales Outsourcing +1 service10% Customer Service OutsourcingAthena BPO provides Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Clients praise their ability to improve efficiency and reduce costs, particularly highlighting their competitive rates. However, some reviews suggest a need for improved communication with merchants.
3.0 out of 5.0 rating for cost1 review mentions Call Center Services -
$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Services provided
15% Email Marketing15% Pay Per Click15% Search Engine Optimization +5 services15% Social Media Marketing10% Architectural Design10% Back Office Outsourcing10% Market Research10% Sales OutsourcingLiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.
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$1,000+< $25 / hr50 - 249Mumbai, India
Services provided
25% Call Center Services25% Back Office Outsourcing25% Transcription +1 service25% TranslationExactus provides legal process outsourcing and back-office services to enhance efficiency and control within organizations, saving administrative time and costs. Overall, clients praise Exactus for their responsibility, advisory capabilities, and quality work, though some suggest improvements in promotions. The company has been noted to save significant time and money for its clients.
4.0 out of 5.0 rating for cost -
$1,000+Undisclosed10,000+Thane, India
Services provided
35% Call Center Services30% Business Consulting20% Robotics Process Automation +2 services10% Financial Consulting5% Back Office OutsourcingAnswering service company EOSGlobe is located in Thane, India and Lewes, Delaware. They specialize in Call Center Services and Business Consulting.
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$100,000+< $25 / hr1,000 - 9,999Mumbai, India
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Business Consulting +1 service10% Finance & Accounting Outsourcing (FAO)Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9Navi Mumbai, India
Services provided
100% Sales OutsourcingSales Outsourcing company ClientsB2B offers Sales Outsourcing. They were founded in 2021.
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UndisclosedUndisclosed50 - 249Navi Mumbai, India
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Web Design +1 service10% Web DevelopmentAltius Customer Services Pvt. Ltd. Is an answering service headquartered in Navi Mumbai, India. Founded in 2004, the team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Navi Mumbai, India
Services provided
50% Call Center Services25% Customer Service Outsourcing25% HR ConsultingXtraNet Tech is a telephone answering service. Established in 2002, the firm offers Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr50 - 249Mumbai, India
Services provided
20% Call Center Services40% Back Office Outsourcing25% Sales Outsourcing +1 service15% Customer Service OutsourcingI2c World Inc. Is a Back Office Outsourcing company. They were established in 2001, and their services include Back Office Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Thane, India
Services provided
10% Call Center Services40% Sales Outsourcing20% Back Office Outsourcing +2 services20% Customer Service Outsourcing10% Business ConsultingVegaserve is a midsize Sales Outsourcing company headquartered in Thane, India. Their services include Sales Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Services provided
10% Call Center Services45% Back Office Outsourcing25% Transcription +2 services10% Customer Service Outsourcing10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Undisclosed< $25 / hr50 - 249Mumbai, India
Services provided
26% Call Center Services20% Advertising10% Branding +7 services10% Graphic Design10% Search Engine Optimization10% Social Media Marketing5% Pay Per Click5% Web Design2% Affiliate Marketing2% Email MarketingKrono offers Contact Center Services, focusing on Telemarketing Services with expertise in both Inbound and Outbound Call Center operations. Overall, reviews highlight Krono's strong business culture, timely delivery of leads, and alignment with client values, which are complemented by competitive pricing and high ratings, making them a reliable partner for Customer Support Services.
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UndisclosedUndisclosed1,000 - 9,999Mumbai, India
Services provided
20% Engineering15% Back Office Outsourcing15% Business Consulting +5 services10% Air Freight10% Branding10% Event Management10% Public Relations10% Sales OutsourcingBharat Petroleum Corporation Limited is an Engineering company. The Mumbai, India-based agency was launched in 1952. Their team specializes in Engineering and Business Consulting.
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UndisclosedUndisclosed50 - 249Mumbai, India
Services provided
20% Call Center Services30% Finance & Accounting Outsourcing (FAO)20% Customer Service Outsourcing +2 services20% Sales Outsourcing10% Business ConsultingFinance & Accounting Outsourcing (FAO) company Flamingo BPO Technology Solutions Ltd was established in 2024. The firm offers Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$1,000+$50 - $99 / hr10 - 49Mumbai, India
Services provided
30% Call Center Services30% CRM Consulting and SI20% IT Managed Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingVertexInfocom is a CRM consulting and SI company. Their team is located in Mumbai, India. The firm specializes in CRM consulting and SI and Call Center Services.
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$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
25% Call Center Services15% Back Office Outsourcing10% Customer Service Outsourcing +5 services10% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentTasks Expert- A Virtual Assistant Company offers services that include expert customer support and Contact Center Services, with a focus on guiding clients through complex customs documentation and compliance issues. The reviews highlight their proactive approach, attention to detail, and ability to enhance customer confidence, positioning them as reliable extensions of their client's teams.
Well-organized projects4.8 out of 5.0 rating for costReviewed 1 time in the past 6 monthsUnderstands the needs of their clients -
$1,000+$25 - $49 / hr50 - 249Mumbai, India
Services provided
50% Call Center Services50% OtherExcel Infoways, Ltd. Is a midsize Mumbai, India-based answering service. Their services include Call Center Services.
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$1,000+< $25 / hr250 - 999Mumbai, India
Services provided
15% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +4 services15% Funding & Investment10% Accounting5% Finance & Accounting Outsourcing (FAO)5% HR OutsourcingEPITOME RESEARCH & BUSINESS SOLUTIONS LTD is a Customer Service Outsourcing company. The Mumbai, India-based agency offers Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Navi Mumbai, India
Services provided
20% Advertising20% Content Marketing20% Sales Outsourcing +4 services15% Marketing Strategy10% Social Media Marketing10% Web Development5% Search Engine OptimizationIMarketz is an Advertising company. The team specializes in Advertising and Content Marketing and is headquartered in Navi Mumbai, India.
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UndisclosedUndisclosed10 - 49Mumbai, India
Services provided
10% Call Center Services80% Translation10% TranscriptionShakti Enterprise Translation Services, a Translation company, was launched in 1985. The firm focuses on Translation and Call Center Services, and is small.
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$1,000+$25 - $49 / hr10 - 49Mumbai, India
Services provided
50% Contract Manufacturing25% Other Marketing25% Sales OutsourcingContract Manufacturing company Marc Steel India was founded in 2010. The small team offers Contract Manufacturing and Other Marketing.
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$1,000+Undisclosed250 - 999Mumbai, India
Services provided
10% Call Center Services10% AI Consulting10% Accounting +8 services10% Back Office Outsourcing10% Custom Software Development10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Financial Consulting10% Web Development5% E-Commerce Development5% Mobile App DevelopmentViaante Business Solutions , a software development firm, was launched in 2011. Headquartered in Mumbai, India and Mumbai, India, the team focuses on Custom Software Development and Web Development.
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UndisclosedUndisclosed250 - 999Mumbai, India
Services provided
20% Call Center Services20% Digital Strategy20% Event Marketing +4 services10% Advertising10% Email Marketing10% Sales Outsourcing10% Social Media MarketingBased in Mumbai, India, Yellow Umbrella Services is an Event Marketing company. The team specializes in Event Marketing and Digital Strategy.
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UndisclosedUndisclosed50 - 249Navi Mumbai, India
Services provided
25% Call Center Services50% Back Office Outsourcing25% Customer Service OutsourcingLeadsBpo is a midsize Back Office Outsourcing company headquartered in Navi Mumbai, India. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Navi Mumbai, India
Services provided
20% Call Center Services20% Blockchain20% Conversion Optimization +2 services20% Customer Service Outsourcing20% Web DevelopmentWTM IT is a Conversion Optimization company. Located in Navi Mumbai, India, the company was established in 2014. Their team focuses on Conversion Optimization and Web Development.
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$1,000+$25 - $49 / hr10 - 49Mumbai, India
Services provided
20% Branding20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentArdourWe Content Writing Pvt Ltd is a branding firm. The small Mumbai, India-based team provides Branding and Social Media Marketing. The company was founded in 2017.
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UndisclosedUndisclosed10 - 49Mumbai, India
Services provided
20% Branding15% Pay Per Click15% Sales Outsourcing +6 services15% Search Engine Optimization10% Social Media Marketing10% Web Design5% Email Marketing5% Graphic Design5% UX/UI DesignBranding agency Netspinne - Digital Marketing Agency was established in 2021. The small team provides Branding and Search Engine Optimization.
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$1,000+$25 - $49 / hr50 - 249Mumbai, India
Services provided
10% Call Center Services35% Corporate Training & Coaching15% Funding & Investment +7 services10% Business Consulting10% HR Consulting10% IT Strategy Consulting3% HR Outsourcing3% PEO/Employee Leasing2% Recruiting2% StaffingFounded in 2018, Grazing Minds is a midsize Mumbai, India-based Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Funding & Investment.
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$1,000+$25 - $49 / hr10 - 49Mumbai, India
Services provided
15% Content Marketing15% Search Engine Optimization15% Social Media Marketing +7 services10% Back Office Outsourcing10% Digital Strategy10% Marketing Strategy10% Sales Outsourcing5% Advertising5% Content Writing Services5% Market ResearchPekaabo is a social media marketing agency based in Mumbai, India. The team offers Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49Navi Mumbai, India
Services provided
80% Call Center Services20% Application Management & SupportCall center service Phonologies (India) Private Limited is in Navi Mumbai, India. They offer Call Center Services and Application Management & Support and were launched in 2001.
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$1,000+$25 - $49 / hr10 - 49Mumbai, India
Services provided
12% Call Center Services40% Back Office Outsourcing18% Customer Service Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% Sales OutsourcingVeenus Group of Compnanies is a Back Office Outsourcing company. Their team is based in Mumbai, India and focuses on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Thane, India
Services provided
50% Call Center Services50% SMS MarketingLaunched in 2018, AdServs is a small call center service and SMS Marketing company. Their team offers Call Center Services and SMS Marketing.
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UndisclosedUndisclosed2 - 9Vasai-Virar, India
Services provided
20% Application Management & Support20% Branding20% Direct Marketing +2 services20% Sales Outsourcing20% Search Engine OptimizationProgen Consulting, a branding company, was founded in 2017. The firm provides Branding and Direct Marketing, and is small.
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$5,000+$25 - $49 / hr50 - 249Mumbai, India
Services provided
20% Business Consulting20% Conversion Optimization15% BI & Big Data Consulting & SI +5 services10% Demand Generation Marketing10% Digital Engineering10% Marketing Strategy10% Sales Outsourcing5% Market ResearchNexsales offers services in persona targeting, data accuracy, and customized data solutions, particularly for IT consulting, security software, and business intelligence industries. The reviews consistently highlight their ability to deliver precise targeting, facilitate market expansion, and enhance strategic decision-making. Clients appreciate their global presence, professionalism, and effective project management, noting timely delivery and valuable input, with no significant areas for improvement mentioned.
Communicative4.5 out of 5.0 rating for costUnique expertiseReviewed 1 time in the past 6 months -
$1,000+< $25 / hr50 - 249Mumbai, India
Services provided
100% Call Center ServicesPride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 9 Mumbai Call Center Companies & Voice Services
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UndisclosedUndisclosed1,000 - 9,999Navi Mumbai, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+$50 - $99 / hr2 - 9नवी मुंबई, India
Ability to deliver
25.2/40.015.2/20 Reviews5.9/10 Clients & Experience4.1/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Mumbai, India
Ability to deliver
23.2/40.016.4/20 Reviews1.9/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$50 - $99 / hr10 - 49Mumbai, India
Ability to deliver
21.3/40.014.6/20 Reviews1.8/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services60% Other -
$100,000+Undisclosed10 - 49Mumbai, India
Ability to deliver
22.5/40.016.2/20 Reviews1.3/10 Clients & Experience5/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
21.2/40.014/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
15.6/40.09.8/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
50% Call Center Services15% Sales Outsourcing35% Other -
$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
16.7/40.00/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Mumbai, India
Ability to deliver
13/40.013/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+Undisclosed10,000+Thane, India
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
35% Call Center Services65% Other -
$100,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
45% Call Center Services55% Other -
$1,000+Undisclosed2 - 9Navi Mumbai, India
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed50 - 249Navi Mumbai, India
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr250 - 999Navi Mumbai, India
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+< $25 / hr50 - 249Mumbai, India
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services25% Sales Outsourcing55% Other -
UndisclosedUndisclosed50 - 249Thane, India
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
Undisclosed< $25 / hr50 - 249Mumbai, India
Ability to deliver
7.2/40.00/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
26% Call Center Services74% Other -
UndisclosedUndisclosed1,000 - 9,999Mumbai, India
Ability to deliver
8/40.00/20 Reviews0/10 Clients & Experience8/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Mumbai, India
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+$50 - $99 / hr10 - 49Mumbai, India
Ability to deliver
4.6/40.00/20 Reviews0.6/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
30.6/40.017.6/20 Reviews7.8/10 Clients & Experience5.2/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr250 - 999Mumbai, India
Ability to deliver
5.1/40.00/20 Reviews0/10 Clients & Experience5.1/10 Market PresenceService focus
15% Call Center Services85% Other