Top Call Center Companies & Services for Casinos

Ratings Updated: April 22, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Detail-oriented
Client feedback consistently highlights Hugo's meticulous attention to detail, particularly in developing a comprehensive knowledge base and a user-friendly FAQ section. One client noted their 'remarkable' work in creating informative resources that significantly eased customer inquiries. Another emphasized Hugo's commitment to quality, stating that their outputs reflected 'meticulous attention to detail.' Overall, the sentiment surrounding Hugo's detail-oriented approach is highly positive, indicating their effectiveness in enhancing project outcomes.

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Lexington, KY

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Communicative
Clients consistently commend Select VoiceCom for their exceptional communication skills. One client noted the team's responsiveness, stating they 'respond within 24 hours' and are 'open to suggestions, needs, or requests.' Another emphasized the 'open and honest feedback' that fosters a strong relationship. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, highlighting their ability to honor commitments and adapt to client needs.

Call Center Services for Third-Party Management Company

4.5 Feb 6, 2025

Yes- their team has been amazing to work with. We are so grateful for the relationship we have built. We have open and honest feedback that goes both ways. SVC truly meets our needs from a culture prospective alone. I truly value the connection piece and the communication we are given.
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Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has been praised for their exceptional organization and communication, with clients noting their responsiveness within 24 hours. A Chief People Officer highlighted their ability to source and hire talented individuals aligned with company values, emphasizing a personalized approach and openness to change. Overall sentiment reflects high satisfaction, with no significant areas for improvement mentioned by clients over the last six months.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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Afrishore BPO

5.0 3 reviews

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Premier Verified

$5,000+

< $25 / hr

250 - 999

Sandton, South Africa

Services provided

50% Call Center Services

35% Customer Service Outsourcing

10% Accounting +1 service

5% Marketing Strategy

Afrishore BPO is a company specializing in lead generation, customer service support, and back-office functions. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, on-time delivery, and alignment with client values. Clients commend their warmth, flexibility, and excellent project management skills, with no areas identified for improvement.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Afrishore BPO reflect a strong overall sentiment, highlighting their professionalism and effective communication. Clients noted significant improvements in lead contact rates and customer retention, with one client achieving 100% client retention. Their flexibility in adapting to project needs and alignment with client values were frequently praised. No significant areas for improvement were identified, reinforcing their reputation as a reliable partner in various business functions.
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Industry Experience

Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketing

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.
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Ec3

4.8 5 reviews

$10,000+

< $25 / hr

50 - 249

Durban, South Africa

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

5% Direct Marketing

5% Social Media Marketing

Ec3 is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound, and Outbound Call Center operations. Across the reviews, Ec3 is praised for its exceptional project management and innovative problem-solving, with 100% positive feedback highlighting their dedication and adaptability. Clients commend their ability to exceed expectations, and their entrepreneurial culture and owner-led management further enhance their client relationships.

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Reviews mention Exceptional results
Ec3 has received exceptional feedback from clients, particularly for their high productivity and quality results. One client highlighted their ability to consistently deliver ahead of schedule and respond effectively to needs. They praised Ec3's professional culture, knowledgeable staff, and strong project management. Overall, clients have noted that Ec3 not only meets but exceeds expectations, establishing themselves as a world-class provider in their market.

Sales Outsourcing & Mktg for Offshoring Services Co

5.0 Jan 20, 2024

Ec3 achieved great results for us in all regions, with high productivity, performance, and quality of results. As a result, we kept increasing the size of the projects with EC3 whom always responded extremely professionally to our requirements. We were impressed how well set up they´re and how much they invest in training their staff, also, they manage their projects very tightly, they have the systems, the infrastructure, the people and the culture to do it.
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3 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Credit Card Provider
5.0 — Ec3 provided call center services for a credit card provider. The team was responsible for contacting leads from different pipelines and converting them into loans. Read more
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.
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South Africa (3) Andorra (1) Australia (1)

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Great team
Clients consistently express high satisfaction with HelpSquad, highlighting their exceptional team collaboration and understanding of project requirements. One reviewer noted, "HelpSquad delivered exactly what we needed," and praised the entire team's expertise, stating, "Everyone seemed to know what they were doing." The overall sentiment reflects a strong appreciation for their ability to enhance operational efficiency, with an emphasis on timely and effective project management.

Virtual Agent Dev for Omnichannel Support Solutions Co

5.0 Feb 22, 2024

I want to congratulate the whole team because everyone seemed to know what they were doing. HelpSquad's ability to perfectly understand our needs was their strongest point. I didn't think there was anything they could improve on because I had such a good experience working with them.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, emphasizing exceptional communication and efficient service delivery. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. They praised HelpSquad for their timely task completion and responsiveness to feedback, highlighting the team's commitment to quality and alignment with client values.
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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Hard working
Clients consistently highlight the hard-working nature of six eleven global services, noting their dedication to meeting project needs. One client emphasized their impressive work ethic, stating, 'What six eleven does best is working very hard and listening to our directions very well.' This sentiment reflects a strong overall appreciation for their commitment to delivering quality service, as evidenced by high customer satisfaction scores achieved through their efforts.

Customer Service Outsourcing for Online Yoga Instructions Co

4.0 Feb 10, 2023

What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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SupportYourApp

4.8 81 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.

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11 of 14 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been mixed. While some clients praised their responsiveness and adaptability, as seen in the health platform review highlighting strong performance and proactive communication, others reported significant issues. A lifestyle apparel brand noted a lack of accountability and ownership, leading to increased internal workload. Overall, sentiment varies, with some clients recommending the service and others expressing dissatisfaction due to execution shortcomings.
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29 of 32 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Pearl Lemon

4.8 73 reviews

$1,000+

$50 - $99 / hr

10 - 49

Services provided

55% Search Engine Optimization

10% Accounting

10% Pay Per Click +3 services

10% Public Relations

10% Sales Outsourcing

5% Web Design

Pearl Lemon is a lead generation agency known for its effective Contact Center Services, including telemarketing and outbound call center operations. The reviews indicate a 100% positive feedback rate, highlighting their success in delivering promised results, such as achieving 4 leads per week for a client's business expansion. Clients appreciate their smooth workflow and professional delivery.

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Reviews mention Knowledgeable
The sentiment regarding Pearl Lemon's knowledge is overwhelmingly positive across client reviews. Clients consistently highlight their 'level of overall knowledge' as 'beyond compare' and commend their 'depth of knowledge' and 'thoughtful application ideas.' One client noted, 'Deepak was absolutely fantastic' in delivering practical SEO strategies, while another emphasized their 'impressive' communication and knowledge. Overall, clients express high satisfaction with the expertise demonstrated by Pearl Lemon's team.

Email Campaign for Content Creation Agency

5.0 Apr 6, 2022

The Pearl Lemon team has been very helpful throughout the process. Their level of overall knowledge of what they are doing is beyond compare to other companies or services.
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SEO Consulting for Marketing Consultants

5.0 Dec 13, 2020

The work was delivered on time and they communicated effectively. Depth of knowledge and thoughtful application ideas were impressive.
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SEO & PPC for Marketing Company

4.5 Feb 27, 2020

The knowledge of the team and communication is impressive.
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YouTube Marketing for E-Learning Product

5.0 Sep 28, 2019

Their depth of knowledge and agile mindset were impressive. Able to work efficiently with both small startups and big corporations.
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SEO Marketing for Marketing Firm

5.0 Jul 31, 2019

I enjoyed my experience with their team and hope to see them expand into new areas of digital marketing, as their knowledge was second to none.
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4 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Pearl Lemon reflect a strong overall sentiment, highlighting their professionalism, responsiveness, and effective communication. Clients noted significant improvements in SEO rankings and lead generation, with one law firm reporting over 200 new leads and another experiencing an 18% increase in organic impressions. Clients appreciated Pearl Lemon's tailored approach and depth of expertise, although some suggested enhancing clarity around timelines and deliverables. Overall, the feedback underscores Pearl Lemon's commitment to delivering impactful results.
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Industry Experience

Pearl Lemon has demonstrated expertise across various industries, including Legal, Education, Advertising & Marketing, and Financial Services. Clients consistently highlight their strengths in lead generation, SEO, and digital marketing strategies that yield significant results, such as increased organic traffic and improved conversion rates. Feedback reflects a positive sentiment, with clients appreciating their responsiveness, clear communication, and tailored approaches. Companies in sectors like Education and Financial Services particularly note the provider's ability to adapt to specific needs, making Pearl Lemon an excellent fit for businesses seeking growth through digital strategies.
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Education Advertising & marketing IT Services Other Industry Wellness & Fitness Financial services Real estate Design Environmental Services Government Business services Information technology Hospitality & leisure Manufacturing Transportation Consumer Products Healthcare Media Gambling Arts, entertainment & music Telecommunications Software Legal

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England (27) United States (11) India (2) Canada (2) South Africa (2) Germany (1) Estonia (1) France (1) Armenia (1) Hong Kong (1) Czech Republic (1) Ireland (1) Israel (1) China (1) Ukraine (1) Bosnia and Herzegovina (1) Belgium (1)

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The Sound Pipe Media

4.8 6 reviews

$10,000+

$100 - $149 / hr

10 - 49

London, England

Services provided

20% Mobile App Development

10% AI Consulting

10% AI Development +6 services

10% AR/VR Development

10% Custom Software Development

10% Low/No Code Development

10% Sales Outsourcing

10% UX/UI Design

10% Web Design

The Sound Pipe Media is a mobile app development company specializing in iOS and Android platforms. They have garnered positive feedback for their flexibility, responsiveness, and ability to understand client needs, with approximately 90% of reviews highlighting their expertise and customer-centric approach. Clients commend their project management skills and unique ability to provide marketing insights alongside development services. However, some reviews mention the need for clearer initial specification agreements.

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Reviews mention Accessible
The feedback regarding The Sound Pipe Media's accessibility is overwhelmingly positive. Clients appreciate their flexibility and availability, noting that the team works around schedules and is responsive whenever needed. One client specifically highlighted their willingness to accommodate requests outside of standard working hours. However, there was a minor concern regarding specification adherence, where clients felt clearer communication could enhance understanding of project parameters. Overall, the sentiment reflects a strong commitment to client accessibility.

Gaming App Development for Entrepreneur

4.0 Jul 7, 2015

The Sound Pipe Media is incredibly flexible. I have a full-time job, so this is just an add-on for me, and they're very good at working around my schedule. They don't just work nine to five, which is great. They are available whenever I need them. That was one of the considerations for who we took on because I can't be dealing with this during my full-time job.
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Industry Experience

The Sound Pipe Media has garnered positive feedback across the Gaming, Arts, Entertainment, Music, and IT Services industries. Clients commend their expertise in mobile app development and design, emphasizing their flexibility and responsiveness. Their notable strengths include a strong portfolio, effective project management, and ability to consult on marketing strategies. Overall sentiment is highly favorable, particularly in Gaming and Arts, indicating strong alignment for potential projects in these sectors.
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Gaming Arts, entertainment & music IT Services Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (5) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive The Sound Pipe Media as providing good value for money, with project costs ranging from $30,000 to over $130,000. Feedback highlights their responsiveness and quality of work, with one client noting that their pricing reflects the high quality delivered. However, there were instances where additional costs were incurred for changes not included in initial specifications, indicating a need for clearer upfront agreements. Overall, sentiment towards their pricing is positive, with clients expressing satisfaction with the outcomes relative to their investments.
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England (3) Saudi Arabia (1)

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ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

20% Call Center Services

40% Sales Outsourcing

30% Customer Service Outsourcing +1 service

10% Back Office Outsourcing

ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

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Industry Experience

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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Upstream BPO

5.0 13 reviews

$1,000+

Undisclosed

1,000 - 9,999

Kuala Lumpur, Malaysia

Services provided

65% Call Center Services

25% Sales Outsourcing

10% Social Media Marketing

Upstream BPO is a specialized provider of Contact Center Services, including Inbound and Outbound Call Center operations, Customer Support Services, and Telephonic Support. Reviews consistently highlight their exceptional call handling and customer care services, with approximately 90% of reviewers praising their flexibility and ability to maintain service levels during high demand periods. Their professional approach and well-trained receptionists are frequently noted as standout features.

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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Services Co
5.0 — Upstream BPO has been hired by a financial services company to handle inbound calls. The team has been tasked with managing clients who are just joining the Udacity funnel. Read more
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Industry Experience

Upstream BPO has demonstrated strong expertise across diverse industries such as Consumer Products & Services, Real Estate, Wellness & Fitness, and Telecommunications. Feedback indicates their strengths lie in delivering high-quality customer service, effective appointment setting, and lead generation. Clients appreciate their proactive communication and adaptability to changing requirements. Overall sentiment is positive, with clients noting significant improvements in operational efficiency and customer satisfaction, making Upstream BPO a suitable choice for companies in these sectors.
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Consumer products & services Real estate Wellness & Fitness Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment.
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United States (3) Malaysia (2)

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LenGreo

5.0 12 reviews

$1,000+

$25 - $49 / hr

10 - 49

Services provided

40% Search Engine Optimization

20% Web Development

10% Marketing Strategy +4 services

10% Sales Outsourcing

10% Web Design

5% Content Marketing

5% Pay Per Click

LenGreo is a digital marketing agency specializing in SEO, lead generation, and sales strategy development. Across multiple reviews, clients commend LenGreo for their responsiveness, strategic expertise, and transparency, with a notable 100% positive feedback regarding timely project delivery and effective communication. Approximately 80% of reviewers emphasize their strong integration into client teams and commitment to achieving business outcomes.

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Reviews mention Communicative
Client feedback highlights LenGreo's exceptional communication skills, characterized by quick response times and proactive engagement. One client noted their 'excellent' communication, with regular updates and adaptability to feedback. Another emphasized the team's reliable project management and clear timelines, which fostered a collaborative atmosphere. Overall, the sentiment reflects a high level of satisfaction with LenGreo's communicative approach, which clients found integral to the success of their projects.

Website Design, Dev & B2B Lead Gen for Mktg & Sales Company

5.0 Mar 12, 2024

The Lengreo team not only setup the campaign but also executed it according to what we agreed. The team was nice to work with. They had short response times, open and clear communication and offered advice on potential improvements and also advice about topics which were out of scope. Clear communication through multiple channels (eg. mail, google docs, WhatsApp, online calls and face to face).
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Digital Marketing for BIM & VDC Design Consultancy

5.0 Dec 11, 2022

Easy communication, client-oriented approach with clear KPIs. That's what guys have and what matches my expectations. We have weekly catch-ups and on-demand calls. Plus email and messenger communications make the whole workflow seamless.
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Lead Generation for Blockchain Development Company

5.0 Dec 18, 2021

It wasn't a problem for LenGreo to literally integrate into our team and they smoothly communicated with me and our marketing director all the time. They suggested having weekly team meetings, with daily progress sharing in Slack, and overall this approach was very productive.
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SEO Strategy for E-Commerce Business

5.0 Jul 25, 2025

Communication has been excellent; they respond quickly to questions, adapt to feedback, and proactively offer suggestions based on performance data. Whether it’s addressing urgent issues or adjusting priorities, Lengreo has shown strong responsiveness and flexibility, making them feel like an extension of our internal team rather than an outside vendor.
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Industry Experience

LenGreo has received positive feedback across diverse industries, including Information Technology, eCommerce, and Advertising & Marketing. Clients highlight their expertise in SEO and digital marketing, noting substantial increases in organic traffic and revenue (e.g., a 1200% traffic boost for WisePPC). Their strengths include proactive communication, tailored strategies, and a commitment to measurable outcomes. Overall sentiment is favorable, particularly for B2B lead generation and content-driven marketing, making them a strong candidate for companies looking to enhance their online presence and sales strategies.
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eCommerce IT Services Consulting Design Information technology Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (2)

What Clients Have Said
Clients consistently praise LenGreo for delivering high-quality services at competitive prices, highlighting their good value for cost. For instance, one client noted that LenGreo's pricing fit their budget while providing significant improvements in organic traffic and revenue. Another emphasized the absence of hidden costs and timely delivery. Overall, feedback indicates a strong sentiment of satisfaction regarding the company's cost-effectiveness, with clients appreciating the balance of quality and affordability in their services.
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United States (4) Netherlands (1) Spain (1) Ukraine (1) England (1)

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Featured

What are Featured Providers?

Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Dnipro, Ukraine

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Zagreb, Croatia

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Reliable
Clients consistently describe Significo as impressively fast and reliable, noting that all agreed-upon tasks were executed seamlessly. One client highlighted their responsiveness to needs, stating that Significo adapts continuously to new requests. This reliability fosters client satisfaction, as demonstrated by increased customer loyalty and reduced waiting times. Overall, the sentiment reflects a strong endorsement of Significo's dependable service and commitment to client success.

Customer Support Services for Oil & Gas Company

5.0 Feb 15, 2024

They are impressively fast and reliable. Everything we agreed on was executed fast and seamless. They covered all of the aspects required and are continuously adapting to our new requests.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Flexible
Client feedback consistently highlights Valoris Center's flexibility as a key strength. One client noted their 'flexibility and easiness in understanding our business needs,' while another emphasized their ability to adapt to 'fluctuating volumes and the difficulty to predict the forecast.' Additionally, the proactive nature of Valoris in responding to client needs and suggesting improvements was commended, showcasing an overall positive sentiment regarding their adaptability and responsiveness in various project contexts.

Call Center Services for Digital Solutions Provider

4.5 Mar 3, 2023

Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Outbound Call Center Service for Automobile Company

5.0 Feb 21, 2023

We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.
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Call Center Services for Consumer Products Company

5.0 Nov 9, 2021

Taking into consideration our fluctuating volumes and the difficulty to predict the forecast. We appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.
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Call Center Services for Delivery App

5.0 Sep 24, 2021

Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.
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Call Center Services for Optics Co

5.0 Mar 12, 2025

The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills.
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1 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Valoris Center reflect a positive overall sentiment, highlighting their strong customer support and effective project management. Clients praised their punctuality and responsiveness, noting impressive metrics such as CSAT and SLA delivery rates. Specific feedback included appreciation for their proactive approach and flexibility in understanding business needs. However, minor suggestions for improvement were made regarding ticket distribution processes. Overall, Valoris Center is seen as a reliable partner with a good cultural fit and value for cost.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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Vision Sync Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

50% Call Center Services

50% Accounting

Vision Sync Solutions is a security consulting firm known for optimizing operational performance by reducing waste and theft, as evidenced by a 95% reduction in theft over five months. Feedback highlights their excellent communication and adaptability to unique workflows, with no areas for improvement mentioned.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, Vision Sync Solutions has received positive feedback for their exceptional communication and project management, notably reducing theft by 95% within five months for a cannabis client. Clients appreciate their ability to understand unique workflows and provide tailored solutions without unnecessary reporting. Overall, the sentiment is highly favorable, with no identified areas for improvement.
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Industry Experience

Vision Sync Solutions has demonstrated significant expertise in the cannabis industry, specifically in optimizing operational performance and reducing theft and waste. Clients noted a remarkable 95% reduction in theft over five months, attributing this success to the provider's effective monitoring and communication strategies. Their ability to adapt to unique workflows has been highlighted as a key strength, making them a strong candidate for projects in the cannabis sector and potentially other industries requiring similar operational enhancements.
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What Clients Have Said
Clients generally perceive Vision Sync Solutions as delivering high value for money, particularly highlighted by one client who noted a 95% reduction in theft within five months. The company is praised for its consistent communication, effective project management, and understanding of unique workflows, which contribute to their perceived cost-effectiveness. Overall, feedback indicates that clients feel the services provided justify the investment, with no significant concerns regarding pricing.
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MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

20% Call Center Services

40% IT Managed Services

20% Back Office Outsourcing +2 services

10% Search Engine Optimization

10% Web Design

MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.

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Reviews mention Knowledgeable
MainSource 365 Tech LLC has received overwhelmingly positive feedback regarding their knowledgeable approach. Clients highlighted the team's expertise in various areas, such as IT support and digital marketing, with one reviewer noting their 'wide-ranging knowledge base' and another emphasizing their 'passion' and 'fast execution.' Clients appreciated the team's ability to provide clear guidance and support, which significantly contributed to their project's success. Overall, the sentiment reflects a strong confidence in the company's capabilities and proficiency.

Managed IT Services for Feline Adoption Center

5.0 Feb 17, 2021

Passion + Purpose + Consistency + Transparent + Caring + Helpful + Efficient + Knowledgable + Affordable.
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Business Management for E-Commerce Firm

5.0 Nov 6, 2020

Relentless, passionate, knowledgeable.
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Managed IT Services & Marketing for Home Liquidation Firm

5.0 Jul 30, 2020

Everyone I’ve spoken to has been really knowledgeable and patient. Main Source 365 has such a wide-ranging knowledge base. They also have a lot to offer a company like mine that’s just starting out.
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Industry Experience

MainSource 365 Tech LLC has demonstrated strong expertise across various industries, including Nonprofit, Consumer Products, Real Estate, and Construction. They excel in managed IT services, digital marketing, and tech support, receiving positive feedback for their responsiveness, innovative solutions, and impactful results. In the Nonprofit sector, they significantly increased donations; in Consumer Products, they achieved over 500% sales growth; and in Real Estate, they provided comprehensive support for startups. Overall, their strengths in technology management and marketing make them a versatile choice for diverse projects.
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Nonprofit Consumer Products Real estate Construction

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise MainSource 365 Tech LLC for their competitive pricing and the substantial value they deliver. For instance, one client noted their $10,000 investment yielded a 500% increase in sales within weeks, highlighting the impressive return on investment. Another client emphasized the affordability and comprehensive nature of their services, describing them as 'knowledgeable' and 'efficient.' Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service provided.
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United States (3) Canada (1)

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Featured

What are Featured Providers?
A-SALES AB

4.9 64 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Ed, Sweden

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.

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Reviews mention Receptive
Clients have highlighted A-SALES AB's receptiveness to feedback as a significant strength. One client noted, 'The team is always open to feedback,' demonstrating their commitment to improvement and collaboration. Additionally, they were described as 'responsive' and 'very helpful in terms of data iteration.' This positive sentiment reflects a strong alignment with client needs, fostering an environment conducive to achieving project goals.

Lead Gen & Appointment Setting for Video Solutions Company

5.0 Mar 29, 2024

They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their receptivity to feedback made for a seamless collaboration. While they drove our appointments and sales forward, they served as a catalyst in our race towards market dominance.
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16 of 16 Call Center Services reviews are 5 stars

6 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Industry Experience

A-SALES AB has garnered positive feedback across various industries including business services, advertising and marketing, healthcare, and information technology. Clients commend their expertise in lead generation, appointment setting, and tailored outreach strategies, resulting in a consistent flow of qualified meetings. The overall sentiment reflects satisfaction with their project management and responsiveness. Notably, they excel in adapting messaging to align with specific market needs, making them a strong partner for companies in sectors such as healthcare, IT, and digital marketing.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently highlight A-Sales AB's strong value for money, noting that their pricing aligns well with project budgets. For instance, one client emphasized the 'good value for cost,' while another appreciated their 'high-quality leads' that resulted in significant ROI. Overall, the sentiment is positive, with many stating that the investment led to a steady flow of qualified meetings and successful outreach campaigns, reinforcing the perception of cost-effectiveness and satisfactory outcomes.
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Assistring LLC

5.0 16 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Shah Faisal Town, Pakistan

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read more
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Industry Experience

Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (12)

What Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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24/7 SECRETARY

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Ocala, FL

Services provided

80% Call Center Services

20% Back Office Outsourcing

24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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Eminence Outsourcing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Nairobi, Kenya

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

5% Data Annotation Services

5% Document Digitization & Management

5% SMS Marketing

Eminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
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Getsally

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Dover, DE

Services provided

70% Sales Outsourcing

30% Email Marketing

Getsally is a small Sales Outsourcing company located in Dover, Delaware. Their services include Sales Outsourcing and Email Marketing.
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Mercier Consultancy Group

Not yet reviewed

$10,000+

$25 - $49 / hr

1,000 - 9,999

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Business Consulting +1 service

25% Customer Service Outsourcing

Large Business Consulting company Mercier Consultancy Group, is in Athina, Greece and Bruxelles, Belgium. The team focuses on Business Consulting and Call Center Services.
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D K Business Patron

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

30% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

D K Business Patron is a Back Office Outsourcing company. They provide Back Office Outsourcing and Call Center Services and are based in New Delhi, India.
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Axiem Corp.

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mandaluyong, Philippines

Services provided

12% Call Center Services

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +2 services

25% Sales Outsourcing

13% Back Office Outsourcing

Axiem Corp., a Finance & Accounting Outsourcing (FAO) company, was established in 2013. They offers Finance & Accounting Outsourcing (FAO) and Sales Outsourcing.
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Center Source

Not yet reviewed

$100,000+

< $25 / hr

250 - 999

Barranquilla, Colombia

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Blockchain +1 service

20% Sales Outsourcing

Center Source, a Customer Service Outsourcing company, was founded in 2021. In Barranquilla, Colombia and Panamá, Panama, the team focuses on Customer Service Outsourcing and Blockchain.
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SEOFAT

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Services provided

70% Search Engine Optimization

30% Sales Outsourcing

SEOFAT is a SEO company. The midsize Irvine, California-based team specializes in Search Engine Optimization and Sales Outsourcing. The company was launched in 2020.
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WiseAlt Payments Consulting

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Services provided

40% Business Consulting

30% Sales Outsourcing

10% API Development +2 services

10% Compliance Consulting

10% E-Commerce Development

WiseAlt Payments Consulting is a small Business Consulting company. They provide Business Consulting and Sales Outsourcing and were founded in 2024.
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Shift-Arts

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Dnipro, Ukraine

Services provided

14% Call Center Services

35% Customer Service Outsourcing

21% Back Office Outsourcing +2 services

20% IT Managed Services

10% IT Staff Augmentation

Shift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.
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Virtuwise

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Zürich, Switzerland

Services provided

20% Branding

20% Business Consulting

20% Digital Strategy +2 services

20% Email Marketing

20% Sales Outsourcing

Launched in 2023, Virtuwise is a branding firm. The company specializes in Branding and Digital Strategy, and is small.
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Dalerio Consulting

5.0 12 reviews

$1,000+

< $25 / hr

50 - 249

Durrës, Albania

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Sales Outsourcing +1 service

10% Search Engine Optimization

Dalerio Consulting is a customer support and telemarketing services provider specializing in contact center solutions, including inbound and outbound call center services, telephonic support, and customer care services. Across multiple reviews, clients consistently commend Dalerio Consulting for their flexibility, responsiveness, and ability to deliver results independently, with 100% of the feedback being positive and highlighting their impressive project management and communication capabilities.

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Reviews mention Well-organized projects
Dalerio Consulting has received positive feedback regarding their well-organized project management. Clients noted their efficiency and clarity in communication, with one client emphasizing the 'beautifully presented' project overview and another highlighting the 'well-thought-out' implementation of support services. The Dalerio team demonstrated professionalism and required minimal oversight, leading to successful project outcomes. Overall, the sentiment is highly favorable, indicating that clients appreciate their structured approach and effective collaboration.

SEO Services for University

5.0 Aug 19, 2022

Dalerio were very organized and efficient. I wish I could say the same for our team :( but the collaboration was easy and fruitful.
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Customer Support Services for iGaming Startup

5.0 Aug 19, 2022

They took care of the implementation of live chat, briefing, a Trello project with specific information about our company. Very impressive and well-thought-out. The workflow is very effective. We are in constant contact regarding the project.
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Industry Experience

Dalerio Consulting has demonstrated strong expertise in various industries, including Business Services, Software, HVAC, Construction, Education, Gambling, Nonprofit, Media, and Utilities. Clients noted their responsiveness, quality of service, and ability to deliver results, such as increased productivity, improved customer support, and successful website optimization. Overall sentiment across industries is positive, highlighting Dalerio's adaptability and effectiveness in meeting specific project goals.
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Business services Software Other Industry Construction Education Gambling Nonprofit Media Utilities

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Albania (6) United States (2) Cyprus (1) Italy (1) Switzerland (1)

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$1,000 $1,200 $1,400

Dedicated Customer Support Services
Have one, or a team of experienced, dedicated agents handling the customer support operations of your office.
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MATCH Agency

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Services provided

20% Advertising

20% Branding

20% Content Marketing +2 services

20% Marketing Strategy

20% Sales Outsourcing

MATCH Agency is a small Advertising company launched in 2020. Their team provides Advertising and Branding.
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BSG

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Services provided

10% Call Center Services

10% Blockchain Marketing

10% Customer Service Outsourcing +7 services

10% Cybersecurity

10% Direct Marketing

10% Ecommerce Marketing

10% Email Marketing

10% IT Managed Services

10% Other Marketing

10% Robotics Process Automation

BSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.

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Adtrak

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Nottingham, England

Services provided

10% Call Center Services

20% Advertising

20% Marketing Strategy +5 services

10% Branding

10% Content Marketing

10% Pay Per Click

10% Video Production

10% Web Design

Adtrak, an Advertising company, was launched in 1997. Based in Nottingham, England, the team specializes in Advertising and Marketing Strategy.
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Krivy LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Northglenn, CO

Services provided

20% Email Marketing

10% CRM Consulting and SI

10% Demand Generation Marketing +6 services

10% Ecommerce Marketing

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Founded in 2020, Krivy LLC is a midsize Northglenn, Colorado-based Email Marketing company. Their services include Email Marketing and Marketing Strategy.
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Max Loads SRL

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Alba Iulia, Romania

Services provided

10% Call Center Services

40% Accounting

10% Advertising +4 services

10% Business Consulting

10% HR Consulting

10% Market Research

10% Transcription

Established in 2016, Max Loads SRL is an Accounting company. The firm focuses on Accounting and Advertising.
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ChatOutsource

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Diego, CA

Services provided

10% Call Center Services

70% Customer Service Outsourcing

20% Sales Outsourcing

ChatOutsource, a midsize Customer Service Outsourcing company, is in San Diego, California. The team offers Customer Service Outsourcing and Sales Outsourcing.
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ComOps

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pembroke Pines, FL

Services provided

10% Call Center Services

20% Business Consulting

20% Digital Strategy +6 services

10% Back Office Outsourcing

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% HR Consulting

5% Email Marketing

5% SMS Marketing

Launched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
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Helpware CX is very responsive

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Reviews mention Hard working

Customer Service Outsourcing for Online Yoga Instructions Co

Call Center Services for E-Commerce Company

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six eleven global services is very responsive

Reviewed 14 times in the past 6 months

Technical Support for Analytics Platform

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SupportYourApp is very responsive

Reviews mention Knowledgeable

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Reviewed 4 times in the past 6 months

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Reviews mention Accessible

Gaming App Development for Entrepreneur

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Call Center Services for Financial Services Co

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Reviews mention Communicative

Website Design, Dev & B2B Lead Gen for Mktg & Sales Company

Digital Marketing for BIM & VDC Design Consultancy

Lead Generation for Blockchain Development Company

SEO Strategy for E-Commerce Business

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